High Availability Integration for the ECOstructure Resilient Blueprint

Transcription

1 High Availability Integration for the ECOstructure Resilient Blueprint Version.0 November 6, 000 Prepared for: Dan Warnshuis, Cisco Betty Baker, Oracle Allen Hoke, Oracle Sarah Huq, Oracle Rich Wells, EMC Jason Kotsaftis, EMC Prepared by: Stephen Giguere, APC Rick Bansal, APC Jodi Greenberg, APC

2 Table of Contents.0 Introduction What is the Value Add to ECOStructure? APC s Value Proposition Datacenter Design Practices Power Availability Assessment Physical Environment Availability Review Physical Environment Availability Assessment (in partnership with ComputerSite Engineering) How to Select Power Protection for ECOstructure UPS Family Selection Creating Power Redundancy Runtime Considerations How to determine UPS runtime requirements based on Power Availability Calculating Power Availability Thermal Dissipation UPS Selection Load Calculations for ECOstructure Power Ratings for ECOstructure Network Equipment Power Ratings for ECOstructure Storage Equipment Power Ratings for ECOstructure Servers Power Ratings for ECOstructure - Database Clusters Power Ratings for ECOstructure - Application Servers Power Ratings for ECOstructure - Web Servers Note on Graceful Server Shutdown Example for Totaling Power Ratings Power Protection Integration Diagram Silcon 3 Phase UPS Selection Silcon AC Site Power Requirements Creating N+ System with Silcon Silcon Physical Requirements Power Distribution and Generators Installation Notes Symmetra Power Array: 4 to 6 KVA Symmetra AC Site Power Requirements Symmetra Physical Requirements Creating Redundancy with Symmetra Symmetra Thermal Dissipation Power Distribution and Load Circuit breaker Requirements Symmetra Power Array Rackmount (RM): to 6 KVA Symmetra RM AC Site Power Requirements Creating N+ System with Symmetra RM Symmetra RM Physical Requirements Symmetra RM Power Distribution Smart-UPS: VA [V] Selecting the Correct UPS based on Input Line Voltage UPS Input AC Line Plug Selection: Determining Number of outlets and compatibility:... 6 * Backplate Note for Customers with a Catalyst 5500 and Creating Redundancy with Smart-UPS APC UPS Accessories Load Segmentation and Management... 9 MasterSwitch plus... 9 MasterSwitch VM... 9 Power Receptacles... 30

3 Table of Contents Continued 9. Network Transient Protection Expansion Cards Multiserver Web/SNMP Card Temperature and Humidity Card... 3 Out-of-band Management Card... 3 Scalable... 3 Relay I/O Module... 3 USB APC Software Integration HP OpenView NNM Oracle8i database CiscoWorks PowerChute Inventory Manager

4 Introduction In the E-world where businesses can t stop and downtime is measured in dollars, American Power Conversion (NASDAQ:APCC), provides protection against one of the leading causes of data loss, hardware damage and downtime: power problems. Founded in 98, APC is a leading provider of global, end-to-end AC and DC-based power protection products and services, which include surge suppressors, uninterruptible power supplies (UPS), power conditioning equipment, related software, DC power systems design and installation, DC rectifiers, DC power supplies, and professional and consulting services for Nonstop NetworkingTM. APC, known for Legendary ReliabilityTM, sets the standard for quality, innovation and support for power protection solutions from desktop to datacenter to entire facilities. Its comprehensive solutions, which are designed for both home and corporate environments, improve the manageability, availability and performance of sensitive electronic, network, communication and industrial equipment of all sizes. A UPS provides surge suppression, line filtering and instantaneous battery backup power to protect mission-critical applications in the event of any power disturbance.. What is the Value Add to ECOStructure? APC s Value Proposition A key component of the current ECOStucture Initiative is a solution set which offers the highest degree of availability with respect to people, process, and technology to your common customers. As you can see in the table below, there are four layers to consider when planning for high availability. These key layers are apparent in every type of business where availability is a concern. Every business needs a place of operations, the equipment necessary to operate the business, a process that is the function of the business, and employees to help run the business. 4 Components of Availability People Process Information Technology Physical Environment APC s comprehensive line of global power availability products and services are an essential component for the high availability applications that EMC, Cisco and Oracle products are running. Research has shown that the physical network environment is an integral piece of 4

5 overall availability and APC is the world leader in protecting networking infrastructures from environmental disturbances, specifically in respect to power related disturbances. APC will add value to the ECOstructure initiative by providing the appropriate, comprehensive power availability solution designed to help increase the overall availability of ECOstructure client solutions. The following table outlines the significant impact that power problems can have on system uptime. The downtime associated with power problems highlights the essential role power availability solutions play in achieving a highly available networking environment. ECOstructure client solutions will benefit from APC s industry leading expertise and breadth of solutions addressing this serious threat to availability. Percentage of Companies who Experienced Business Downtime Due to Identified Problems Power 7.% Computer Hardware 5.% Telecom Failure 46.0% Software 43.% Human Error 34.4% Lightning 33.7% Source: Contingency Planning Management Magazine

6 Datacenter Design Practices Prior to installing an ECOstructure solution, the physical infrastructure, including power, cooling and security must be reviewed and established, to insure that any new installations will not overload existing systems. APC recommends the following services:. Power Availability Assessment APC s Power Availability Assessment helps improve the power availability of business processes by assessing the existing power infrastructure and recommending methods of reaching an optimal availability level. Qualified engineers will analyze the existing power infrastructure, including the power distribution path, extended outage and UPS protection, and power management strategy. This onsite inspection is conducted to verify the actual level of power availability for a business process. The key drivers of availability are identified and a custom solution is developed, by a specialized APC engineering design team, to optimize the level of power availability for the business process. The detailed findings and proposed solution are presented in a comprehensive report.. Physical Environment Availability Review APC s Physical Environment Availability Review helps avoid downtime by identifying potential risks within the physical environment of a datacenter. Qualified engineers will review twenty-seven categories of site infrastructure factors impacting computer hardware reliability and uptime including poor-quality power, inadequate cooling performance, and other conditions that otherwise might go undetected. We will also look at human factors and site infrastructure management practices. Experts perform the review with extensive backgrounds in site failure investigation and related human factors. Their expert knowledge is complemented by comprehensive test equipment for measuring actual raised-floor performance. Detailed findings are presented in a comprehensive report. Conclusions are summarized in an easily understood format using a red-yellow-green color rating system. 6

7 .3 Physical Environment Availability Assessment (in partnership with ComputerSite Engineering) APC s Physical Environment Availability Assessment improves the overall physical environment availability of datacenters by identifying interacting points of failure and suggesting modifications to improve the availability. Experienced engineers will conduct a detailed physical inspection of all subsystems that comprise a site s environmental infrastructure. They assess the likelihood of downtime events and problems that would impede a successful recovery should an emergency occur. A strategy is then developed to mitigate existing vulnerabilities. Experienced uptime professionals perform the assessment using the latest data collection tools, plus proprietary review and analysis systems. This comprehensive assessment results in a detailed report that includes a scorecard for each infrastructure subsystem with recommendations identifying the actions necessary to change a red or yellow rated subsystem to a green rating. 7

8 How to Select Power Protection for ECOstructure ECOstructure equipment can be divided into 5 general categories: Network, Storage, Web Servers, Applications Servers and Database servers. In the flexible ECOstructure environment, a site will have equipment from each category. While the equipment at each ECOstructure site may vary, the UPS selection criteria will stay consistent. There is a seven-step process for UPS selection: Step : Determine Power requirements for each site, allowing margin for future expansion. Tables with power consumption information of recommended ECOstructure equipment are listed in section 4: UPS Load Calculations for ECOstructure. Step : Determine the site voltage and circuit breaker requirements. Determine if any equipment requires 08 Vac or 3 phase (the larger EMC Symmetrix systems are 3 phase). Step 3: Define redundancy requirements. If N+ power protection is required, define optimal method for UPS deployment to achieve redundancy. Step 4: Determine UPS space requirements. Both the SMART-UPS (700VA to 5000 VA) and the Symmetra RM ( KVA to 6 KVA) are available in 9 rackmount models. The Symmetra (4KVA 6 KVA N+) and 3-phase Silcon family are free standing systems. Step 5: Determine AC receptacle, Power Distribution Units (PDUs) and circuit breaker requirements. Step 6: Determine Runtime Requirements: In the event of a power outage, how long will the system be required to run to ) continue functioning and ) provide a graceful shutdown. Step 7: Determine additional needs. APC offers hardware accessories as well as software features to offer complete power and facility infrastructure management. Software and SMARTaccessories are discussed in section 9: APC UPS Accessories and section 0: APC Software Integration. 3. UPS Family Selection APC offers four power protection UPS product lines for the ECOstructure. The recommended UPS model is determined by the load, site voltage and runtime requirements. Silcon 3-Phase System Symmetra 4 KVA to 6 KVA Power Array Symmetra RM to 6 KVA Power Array SMART-UPS 700 to 5000 VA 8

9 The following flowchart will help differentiate the families. UPS Family Selection Flowchart Determine ECOstructure Power & Voltage requirements 3 Phase equipment? Yes Silcon 3 Phase UPS Power required > 80 Watts? Yes Silcon 3 Phase UPS Power required between 400 & 80 Watts? Yes Symmetra Power Array Equipment Voltage Requirements APC / //00 SMART-UPS Use APC Redundant Switch for dual feeds 0 Vac 08 Vac Modular Yes N+ System SMART-UPS T Series Add Step Down Xformer for 0 Vac Symmetra RM Power Array Add Step Down Xformer for 0 Vac 3. Creating Power Redundancy Each UPS family can be configured to create N+ power systems. The Symmetra Power Array s modular architecture designed for N+ power and battery redundancy while the 3-phase Silcon system utilizes external synchronization modules to create N+ redundancy. The SMART-UPS family uses an additional product called a Redundant Switch to create N+ power redundancy. Modularity and scalability are discussed in detail in the specific product sections (sections 5 8). 9

10 3.3 Runtime Considerations For mission critical applications where long runtimes are essential, a UPS with expandable, extended-run power is recommended. Achieving % uptime requires a UPS with a runtime of greater than one hour or the addition of a generator. The given runtime of a UPS is directly related to the input load. There are a couple ways to achieve the desired runtime: ) In many cases, extended run capability is achieved by over-sizing the UPS itself. ) Runtime can be added by simply plugging in additional battery packs. The Smart- UPS XL increases availability with N+ batteries. Extended battery packs running in parallel with internal batteries provide both extended runtime and redundancy if a battery should fail. Smart-UPS battery packs are hot-swappable so you never have to take down your mission-critical load(s) to service the unit. The following graph shows the typical runtime based on the loading percentage of the UPS. 3.4 How to Determine UPS Runtime Requirements Based on Power Availability APC offers the Availability Profiler, which is a tool designed to estimate both the power availability level and the cost of downtime of key business processes. The profile questionnaire covers geography, site, building, and process questions. Using the results, the Availability Profiler tool extrapolates how many power problems would have been avoided if a UPS were used to protect computer equipment. Based on these inputs, the profile will illustrate the power availability from the service panel entrance, to the point of consumption, to the components that make up the process, and to the overall business process. This information is then used to recalculate the power availability based on a given UPS runtime and computer reboot time. 0

11 3.5 Calculating Power Availability In general, data from surveys agree with APC field experience on power quality and summarized in the following points: The average number of outages sufficient to cause IT system malfunction per year at a typical site is approximately 5. 90% of the outages are less than 5 minutes in duration. 95% of the outages are less than hour in duration Total cumulative outage duration is approximately 00 minutes per year Source: APC Tech Note #6 Effect of the UPS on System Availability In a business process, a momentary power outage will cause the IT resources to be unavailable until the component with the longest Mean Time to Recover (MTTR) is back to its functional state. MTTR includes the time it takes to reboot the computer, restart applications and reconnect to the network. The following table shows how a UPS can improve power availability when the IT equipment can continue to function during power disruptions. Availability of typical commercial AC power Availability if each Power Disruption takes 5 minutes to reboot Availability if UPS handles power outages < 0 minutes Availability if UPS handles all outages < 30 minutes Availability if UPS handles all outages < hour Availability if UPS handles all outages < hour Hours of Downtime/year.66 hours.9 hours hours 0.3 hours 0.39 hours 0.00 hours Availability 99.98% % % % % % 3.6 Thermal Dissipation The extra cooling required for the UPS can be calculated using: [Load Power Dissipation (Watts)] [00% - UPS efficiency] 3.44 BTU/hr / Watt = Additional heat in BTU/Hour

12 UPS Selection Load Calculations for ECOstructure ECOstructure implementations can include both a Primary and a Secondary Site. Both sites will require power protection but secondary sites may have less stringent runtime or redundancy requirements. The following tables contain power consumption and AC plug information for the typical equipment found in ECOstructure installations. Power information not included in these tables can be found either from APC s technical specifications or from the APC UPS Selector guide. The APC Technical Specification Guide can be found on the web at support/tech_notes.cfm. The APC Sizing Guide can be found on the web at Power Ratings for ECOstructure Network Equipment This section summarizes the power requirements for the recommended Cisco Systems network equipment. Summary of Power Requirements for Recommended ECOstructure Network Equipment Model and part number Power (Watts) Voltage Number of line cords AC plug type Cisco PIX Firewall Vac Cisco Local Director 4 0 Cisco 50 Distributed Directors 57 0 or 08 Cisco 4700M Distributed Director 57 0 or 08 Cisco 908XL 70 0 Cisco Catalyst 6000 series W/ 300 supplies W/ 500 supplies W/ 4000 W supplies TBD 0 Vac 08 Vac supplies 5-0 L6-0 Cisco 700 Series Routers supplies

13 4. Power Ratings for ECOstructure Storage Equipment ECOstructure recommends the EMC Symmetrix storage family. However, the particular model and storage requirements are application specific. The following table summarizes the power and connector ratings for the EMC Symmetrix family. The Symmetrix System is the largest product in the ECOstructure system and will dictate whether the UPS is a single or 3-phase system. Summary of Power Requirements for Recommended ECOstructure Storage Equipment EMC Symmetrix Model and part number series 5600 series series 5830 series 8430 series 3930 series 5930 series 8730 series Maximum Physical Volumes Maximum Power (Watts) Voltage 08 Vac 08 Vac 08 Vac 08 Vac 3 phase 4 wire 08 Vac 3 phase 4 wire 08 Vac 08 Vac 3 phase 4 wire Number of line cords AC plug type Russellstoll 393 (flex) or 3743 (rigid) Russellstoll 3933 (flex) or 3753 (rigid) Russellstoll 393 (flex) or 3743 (rigid) Russellstoll 3934 (flex) or 3754 (rigid) Russellstoll 3934 (flex) or 3754 (rigid) Russellstoll 3933 (flex) or 3753 (rigid) Russellstoll 9C54U (flex) or 9R54UW (rigid) Note: For 08 Vac installations, a licensed electrician will be required to change the Symmetrix line plug to an L6-0 or L

14 4.3 Power Ratings for ECOstructure Servers From a UPS sizing perspective, the open standard on the server selection makes the power consumption calculations more challenging Power Ratings for ECOstructure - Database Cluster Servers There should be at least two database cluster servers in the ECOstructure blueprint. The database cluster servers will most likely be UNIX with an abundance of RAM (Oracle 8i minimum requirements are 8 MB but -4 GB is recommended). Each system should be multiprocessor (4 CPUs or more) with to 4 disk drives, a CD-ROM as well as numerous expansion slots for NIC cards. The following table is a summary of potential servers used as ECOstructure Database Cluster Servers. Model and part number Power (Watts) Voltage Number of line cords AC plug type White Box server with 4 CPU s & disk drives Vac Sun Enterprise or 08 HP NetServer LH4/LH4r or Power Ratings for ECOstructure - Application Servers There should be at least two Application Servers in the ECOstructure blueprint. The Application servers will most likely be UNIX, LINUX or NT with an abundance of RAM (- GB is recommended). Each system should be multiprocessor ( CPUs or more) with to 4 disk drives, as well as numerous expansion slots for NIC cards. The following table is a summary of potential servers used as ECOstructure Application Servers. Model and part number Power (Watts) Voltage Number of line cords AC plug type White Box server with CPU s & disk drives Vac Sun Enterprise or 08 HP NetServer LH4/LH4r or

15 4.3.3 Power Ratings for ECOstructure - Web Servers There will typically be a to ratio of Web to Application Servers in the ECOstructure blueprint. The Web servers do not require multiple processors but need to 4 disk drives, as well as numerous expansion slots for NIC cards. The following table is a summary of potential servers used as ECOstructure Web Servers. Model and part number Power (Watts) Voltage Number of line cords AC plug type White Box server with disk drives Vac Sun Enterprise or 08 HP NetServer LH4/LH4r or Note on Graceful Server Shutdown Gracefully shutting down servers is important to preserve the data integrity and reduce total cost of ownership. However, The ECOstructure environment does not specify the number of servers or even the operating systems. APC offers hardware and software solutions for graceful shutdowns in a mixed environment. The hardware solution is the APC Share-UPS that can provide shutdown capability for up to eight servers. The software solution works over the network. APC s PowerChute Network Shutdown software works in conjunction with APC s Web/SNMP Management Card to provide graceful, unattended shutdown of multiple computer systems over a network. Its scalable architecture can support a virtually unlimited number of client systems. Administrators can quickly configure the software via a browser-based interface, and can customize command files to run on each server in the event of an unattended shutdown 4.5 Example for Totaling Power Ratings The following example illustrates how to determine the power requirements for an ECOstructure configuration: 5

16 Primary Site Model Power Quantity Plug Total Network Cisco 908XL Distributed Directors Local Directors Catalyst 6500 Catalyst 700 PIX Firewalls L Vac Servers Web Servers Application Servers Cluster Database Servers Storage Symmetrix Russellstoll Watts Secondary Site Model Power Quantity Plug Total Network Cisco 908XL Distributed Directors Local Directors Catalyst 6500 Catalyst 700 PIX Firewalls L Vac Servers Web Servers Application Servers Cluster Database Servers Storage Symmetrix Watts 6

17 For the primary site, the recommended UPS to support a load close to 5,000 watts is a 3- phase Silcon system. The customer could select a single 0 KVA UPS system or three 0 KVA systems to support N+ redundancy. For the secondary site, the recommended UPS to support a 9,00 Watt load is the APC Symmetra power Array. The customer can add additional power and battery modules for redundancy. 4.6 Power Protection Integration Diagram The following diagram demonstrates how to integrate power protection into the ECOstructure solution. Silcon or the Symmetra Power Array are recommended solutions for datacenter UPS protection. In addition, the Share-UPS is recommended for any application that requires graceful shutdown of multiple servers. The MasterSwitch is recommended to remotely control the power of network equipment. Site requirements and considerations for the UPS power protection families are described in more depth in the following sections (sections 5 8). 7

18 Silcon 3-Phase UPS Selection Silcon is an on-line, high efficiency UPS technology. It provides maximum protection against spikes surges, brownouts and blackouts while providing a power factor corrected input to the utility. It is designed specifically to protect datacenters starting at 0 KVA. 5. Silcon AC Site Power Requirements Silcon units in the 0 to 80 KVA range can be powered from either 08 Vac or 480 Vac. Silcon units 00 KVA and above require 480 Vac. 5. Creating N+ System with Silcon Up to nine Silcon systems can be paralleled to serve special demands for scalability and redundancy. 5.3 Silcon Physical Requirements Power Rating Dimensions Weight Floor Loading Heat Dissipation KW, KVA H W D (in) (lbs) (lbs/in ) (kbtu/hr)

19 5.4 Power Distribution and Generators The following diagram illustrates how a back-up diesel generator can be incorporated into the power protection strategy. 5.5 Installation Notes Installation of a 3-phase UPS usually requires a power specialist or dedicated electrical contractor who is has in-depth knowledge of 3-phase issues and the National Electrical Code requirements. 9

20 Symmetra Power Array: 4 to 6 KVA The Symmetra Power Array is a modular, high performance, on-line, double conversion UPS that is targeted for users with single-phase output power needs in the 8kVA to 6kVA range. The Symmetra Power Array system is comprised of a frame, a variable number of power and battery modules, a main intelligence module, and a redundant intelligence module. Optional XR Battery Expansion frames provide module bays for additional battery modules (which increases the run-time capacity of the system.) All of the Symmetra Power Array line of products utilize the same modular components, and share a common frame construction. With a redundant intelligence module, at least one redundant power module, and at least two battery modules installed, any module (including the intelligence module) can be replaced by the user, without putting the load at risk. The number of additional battery and power modules that are installed determines the level of redundancy. The Symmetra Power Array frame provides a terminal block for connecting a remote emergency power off switch, an automatic bypass and cooling fans. A MasterFrame (SYMSTRF & SYMSTRFI) provides bays for five power modules, and four battery modules. The MiniFrame (SYMINIF & SYMINIFI) provides bays for three power modules, and two battery modules. A user can purchase spare modules for instant service of failed modules. 6. Symmetra AC Site Power Requirements The Symmetra requires a resettable input circuit breaker rated as follows Symmetra Frame SYMINIF & SYMINIFI SYMSTRF & SYMSTRFI All Input Configurations 50 Amp 00 Amp 6. Symmetra Physical Requirements Symmetra Physical Dimentions Frame SYMINIF SYMINIFI SYMSTRFI SYMSTRF Dimensions (W D H) 6cm x 68.6cm x 78.7cm (4 7 3 ) 6cm x 68.6 cm x 4 cm ( ) 6 cm x 68.6 cm x 3 cm (4 7 5 ) 0

21 Symmetra Weights Component 08/40 Vac, 60 Hz (Empty frame) 0/30/40, 50/60 Hz (Empty frame) SYMINIF SYMSTRF SYMINIFI SYMSTRFI Net Weight 3 lb 540 lb 80 lb 340 lb Shipping Weight 338 lb 558 lb 05 lb 388 lb Battery Module 6 lb 69 lb Power Module 33 lb 40 lb MIM (or RIM) 7 lb 9 lb 6.3 Creating Redundancy with Symmetra The modular nature of the Symmetra Power Array allows considerable flexibility in user configuration and service. Because the output power is derived from a user-defined number of 4kVA power modules, a user can increase the power capacity of the Symmetra Power Array by adding hot-pluggable power modules. In a similar manner, adding hotpluggable battery modules can increase runtime. The parallel connection of power and battery modules provides fault tolerance for the Symmetra system itself. By adding one power module more than is required to power the load, the Symmetra Power Array becomes a redundant (N+) power source. With this configuration, any one power module can fail and the load is still provided with basic UPS protection. 6.4 Symmetra Thermal Dissipation The following table gives typical thermal dissipation for a fully functioning Symmetra Power Array system. Note that heat production and output is significantly higher while the batteries are charging. Under normal operating conditions, battery recharge periods are relatively infrequent. SYMINIF SYMINIFI SYMSTRF SYMSTRFI BTU/Hr (batteries fully charged) 3,43,3 6,86 4,64 BTU/Hr (batteries charging, full frame capacity with N+ module configuration) ,578 5,640 3,456

22 6.5 Power Distribution and Load Circuit breaker Requirements Due to the difference in available current capacity and the maximum current rating of provided output receptacles, the Symmetra can be provided with an optional power panel. The power panels provide output receptacles with user-resettable circuit breakers. The ratings of these protectors are listed as follows. Receptacle Type NEMA R IEC 30 C3 L4-30R Circuit Breaker Rating 5 Amp Amp -pole, 5 Amp (model 3000) -pole, 30 Amp (model 5000)

23 Symmetra Power Array: Rackmount (RM) to 6 KVA While most ECOstructure implementations will require DataCenter sized power protection, there may also be a need for smaller rackmount UPS solutions. The Symmetra RM is based on the larger Symmetra Power Array functionality, except it has KVA power modules and is designed specifically for rack environments. 7. Symmetra RM AC Site Power Requirements Symmetra RM requires a 30 amp 08 Vac service. 7. Creating N+ System with Symmetra RM The Symmetra RM power modules can be added for scalability or redundancy. 7.3 Symmetra RM Physical Requirements Symmetra RM Physical Specifications Dimensions (H W D) Weight fully loaded Heat Dissipation 4" 9" 8.75" (with bezel) Approximately 94 lbs Typical 90 at full load with batteries charging 7.4 Symmetra RM Power Distribution The Symmetra RM has L6-0 and L6-30 outlet. 3

24 SMART-UPS: KVA The Smart-UPS is a line interactive UPS family with a line of products in the 700 VA to 5000VA range. While the recommended ECOstructure solution is a DataCenter UPS, a Smart-UPS is an ideal solution for any part of ECOstructure outside the data center. 8. [V] Selecting the Correct UPS based on Input Line Voltage UPS models are optimized for specific site voltages. The following table summarizes nominal voltage rating: [V] Site Voltage I T J Nominal Voltage 0 to 0 Vac 0 to 40 Vac 08 Vac 00 Vac Notes Domestic International Telco / phase Japan Check country specific requirements in APC Technical Note #T3 International Line Voltage Specifications for country specific site voltage requirements. 8. UPS Input AC Line Plug Selection: A customer may replace the standard AC input line plug with a different UL recognized plug. However, the customer must take care to ensure that the plug meets the National Electric Code requirements. Important tip: The NEC (NFPA 70 National Electrical Code) section 0- lists the limits for AC plugs and receptacles (80% of a plug s current rating at nominal voltage). For example, if a UPS has a 0 amp input plug then the maximum steady state input current is 6 Amps. Larger UPS (00VA or greater) may require an AC input plug different from the standard AC plug shipped with the UPS. A unit that has been purposely oversized for extended runtime or for future expansion, may require a larger AC input plug. When planning to install a 0V version of the Smart- UPS models 00 or 3000, care must be taken to insure that the proper receptacle is available at the installation site, with respect to the plug that ships with the unit. 4

25 The following tables show the rating for each plug, as well as the optional plugs that can be attached to each unit. Note: Items in bold-face are the standard. UPS Maximum VA Rating based on AC plug type for 0 Vac units APC UPS Model SU00 / SU00RM SU3000 / SU3000RM SU00XL / SU00RMXL (Extended-Run Model) Amp Rating/Plug Type 5 Amp (P) 0 Amp (5-0P) 0Amp (L5-0P) 30 Amp (L5-30P) 30 Amp (L5-30P) 50 Amp (5-50P) 0 Amp (5-0P) 0 Amp (L5-0P) 30 Amp (L5-30P) VA Rating Please refer to the following drawings to distinguish between various plug and receptacle types. Each drawing can be considered both a Plug P or Receptacle R. The L refers to the Locking feature of the plug or receptacle. The first number represents the voltage: 5 = 0 VAC 6 = 08/40 VAC The second number represents the current: for example 5 = 5 Amps P R LP LR 5-0P 5-0R L5-0P L5-0R 5-30P 5-30R L5-30P L5-30R 5-50P 5-50R 5

26 6-5P 6-5R L6-5P L6-5R 6-0P 6-0R L6-0P L6-0R 6-30P 6-30R L6-30P L6-30R 6-50P 6-50R 8.3 Determining Number of Outlets and Compatibility: Determine the quantity and type of receptacles required to power the load. Be sure to take into consideration the line amperage (5amp, 0amp, etc) and site voltage (0V, 08V, 40V) requirements. The Smart-UPS SU00 and SU3000 support optional receptacle backplates. Available options include: Standard Output Configuration: (8) NEMA R or (8) NEMA R or 6

27 Optional Wiring Devices/Backplates: For use with SU00NET, SU00XLNET & SU3000NET: APC Part #SU07 APC Part #SU08 APC Part #SU09 (6) NEMA (4) NEMA (4) NEMA () NEMA L5-30 (4) NEMA L () NEMA 5-0 () NEMA L5-0 For use with SU00RMNET, SU3000RMNET & SU00RMXLNET: APC Part #SU07RM APC Part #SU08RM APC Part #SU09RM (6) NEMA (4) NEMA (4) NEMA () NEMA L5-30 (4) NEMA L () NEMA 5-0 () NEMA L5-0 For use with SU00RM3U & SU3000RM3U: APC Part #SU07RM3U APC Part #08RM3U APC Part #SU09RM3U (6) NEMA (4) NEMA (4) NEMA () NEMA L5-30 (4) NEMA L () NEMA 5-0 () NEMA L5-0 Backplate Note for Customers with a Catalyst 5500 and 6500 The standard SMART-UPS SU00 and SU3000 has a backplate with eight R receptacles. However, both the Catlyst 5500 and 6500 require a UPS with a 5-0 receptacle. Be sure to order a SU00 or SU3000 with a SU-09 backplate because the SU-09 has a 5-0 receptacle. 7

28 8.4 Creating Redundancy with Smart-UPS For increasing AC power availability to network equipment, APC offers the SU-04 Redundant Switch that works in conjunction with two identical Smart-UPS. With dual input power cords, Redundant Switch has the ability to source power from separate AC circuits. The Redundant Switch continuously monitors both AC circuits and, in the event of a power outage on the primary source, will switch automatically to the redundant AC source. The transfer is seamless to the attached loads ensuring the availability of continuous AC power and safe, graceful server shutdown. 8

29 APC UPS Accessories 9. Load Segmentation and Management APC offers its MasterSwitch plus and MasterSwitch VM to provide load segmentation, management and receptacle control. Other accessories such as the MasterSwitch Power Receptacles provide switching for various voltage and load ratings. MasterSwitch plus MasterSwitch plus is a U rack-mountable power control unit (PCU) that facilitates power management to as many as eight servers or peripherals. Control interfaces for MasterSwitch plus include telnet, HTTP, and RS-3. MasterSwitch plus allows the administrator to manage power on-demand, with operations including On, Off, Delayed On/Off, Reboot, Graceful Shutdown/Reboot. MasterSwitch plus is also a multi-port interface expander that allows up to eight servers to monitor a single APC UPS. Servers connected to the eight basic signaling ports receive UPS status information using APC s PowerChute power monitoring software. A single server connected to the advanced port can use APC PowerChute plus software to take full advantage of the extended capabilities of the UPS. Each power outlet of MasterSwitch plus is independently configurable. Administrators can set up sequenced power-up and automatic load shedding. Graceful Shutdown mode ensures that the server operating system is shutdown prior to cycling power. MasterSwitch plus also integrates with APC s Measure-UPS environmental monitor to allow automated power management based on temperature, humidity, or simple contact closure alarm indications. User-selectable automatic reboot after power restoration is supported. MasterSwitch VM MasterSwitch VM is an intelligent power control unit (PCU) that provides control of power and is optimized for the rack environment. MasterSwitch VM has eight switchable receptacles and eight always-on receptacles in a vertically mounted PDU configuration. MasterSwitch VM provides overload indications via an audible alarm and LED indicator as well as outlet state indication via LEDs. Features of MasterSwitch VM include the ability to daisy-chain up to four units together to permit switching of up to 3 receptacles, synchronized switching across units to permit control of redundant-feed devices, and user-programmable startup delays to minimize inrush at system startup. A Network Controller provides flexible control options including HTTP and telnet. Optional MD5 authentication and multiple user/password pairs permit administrators to assign outlet groups to individual users. 9

30 Power Receptacles MasterSwitch plus and MasterSwitch VM can be used in conjunction with the MasterSwitch Power Receptacles for switching larger loads or loads with different voltage requirements. These optional Power Receptacles increase the maximum load current controlled by a MasterSwitch unit by allowing loads to be shifted from the MasterSwitch to a separate branch circuit. A variety of power receptacles is available in a U configuration, with an optional rackmount tray available. 9. Network Transient Protection Network transient protection is provided by APC s PNET, which can be bundled into the Cisco, customized packages. APC s PNET protects datalines from transients and protects 0BaseT, 00BaseT, Token Ring etc. 9.3 Expansion Cards Multiserver APC s Share-UPS & SmartSlot Interface Expander provides data protection for multiple servers on one UPS. For managing multiple servers, particularly in a mixed OS environment, SmartSlot Interface Expander and Share-UPS are essential tools to properly manage signaling servers from a single UPS. Share-UPS provides management and shutdown for up to eight completely OS-independent servers to a single UPS. SmartSlot Interface Expander provides two additional ports to facilitate safe system shutdown and advanced UPS management of up to three servers from one UPS. All three servers can be running different operating systems, making it ideal for multiple OS environments. Web/SNMP Card APC s Web/SNMP Card provides web based monitoring to enhance administrator management of APC devices protecting networking equipment in distributed network environments. APC Web/SNMP Management Card is the only web based UPS Management product to provide full management of UPSs via multiple open standards like Telnet/HTTP/ SNMP. It is a full-featured robust power management product that is tightly integrated and certified with enterprise management products. Benefits include: Allows users to monitor and configure their APC UPSs Perform user registration via the web for battery management Perform device inventory management Shutdown and reboot the UPS The standard Web/SNMP card includes: User s Manual Installation Disk Note: The Web/SNMP card does not include a network cable. 30

31 Temperature and Humidity Card APC s Measure-UPS II monitors environmental conditions through the APC UPS. Sensors for temperature and humidity continuously monitor the environment of valuable equipment. User-selectable thresholds allow users to decide when they need to be notified of potential environmental problems to prevent damage from occurring. Measure-UPS II offers four user-definable external inputs for use with sensors for fire, water, smoke, unauthorized entry, physical security, or any external condition that can be measured via contact closure. Measure-UPS II communicates information in a variety of formats to ensure that applications are supported. Out-of-band Management Card APC s Call-UPS II provides remote UPS Management via a modem. With the Call-UPS II, UPS status and environmental conditions (using Measure-UPS Accessory) can be accessed remotely and easily. Users can run UPS tests, configure Call-UPS and change UPS internal parameters remotely. Call-UPS II offers extensive capabilities to re-boot locked-up devices safely and easily, without having to travel to the site. The power event logging and on-line data logging capabilities of the Call-UPS II allow for easy troubleshooting and paging capabilities for flexible remote management. Scalable Future enhancements to APC s Web/SNMP Management Card will permit scalability (delivery date tba). Management cards are installed in each UPS, providing a dedicated interface to the network and allowing each UPS to be independently controlled, configured and monitored. Data and event logs for a given UPS will be generated by and stored in the corresponding management card. UPS turn on and off will be synchronized by communication between the various management cards and software agents. Server shutdown will be implemented with software agents running on each individual server. These agents can identify which management cards to monitor. Combinational logic will be implemented to ensure that system shutdown is initiated only when at least two of any critical components have failed or are imminently likely to fail. Server-specific event logs will be generated and stored by these agents. Relay I/O Module APC s SmartSlot Relay I/O Module UPS provides users with control in a dry contact environment. Critical electronic devices are only as reliable as the electricity that powers them. The SmartSlot Relay I/O Module allows users to remotely monitor the UPS battery and operation when the power goes out. Remote installations typically require direct intervention to shutdown and power-on equipment. The SmartSlot Relay I/O Module gives users the ability to remotely startup or stop equipment via the dry contact interface, which saves support costs. USB APC offers USB support via option kits. 3

32 APC Software Integration 0. HP OpenView NNM APC s PowerNet Manager for HP OpenView Network Node Manager (NNM) is a full featured robust power management application that is tightly integrated and certified with HP OpenView. It allows users to monitor and configure their APC UPSs, as well as shutdown and reboot the UPS. APC s PowerNet Manager is the only UPS management application to have the HP OpenView Certified Application status. In addition, APC is an HP Portfolio Partner 0. Oracle8i database PowerChute Application Shutdown Utility for Oracle on NT is a utility that allows Oracle database administrators to quickly configure PowerChute plus for NT to safely shutdown Oracle databases in the event of a power disturbance. APC is the only application in the UPS market to gain the On Oracle logo. 0.3 CiscoWorks000 PowerNet for CiscoWorks 000 is the first web based UPS Management product to provide full management of APC UPSs protecting internetworking equipment and APC MasterSwitches via HTTP. It is a power management application that can be accessed via a web browser from anywhere on the network. PowerNet Manager for CiscoWorks000 is the only UPS management application to receive the CiscoWorks000 logo. 0.4 PowerChute Inventory Manager PowerChute Inventory Manager Extension for CiscoWorks000 Service Management Solution is a browser-based inventory management and reporting tool for network administrators allowing them to maximize the availability of the network by maintaining the health and efficiency of its APC UPS system. The extension allows administrators to generate and view reports using APC PowerChute Inventory Manager based on SLA data compiled by CiscoWorks000 Service Management Solution. 3