InfoPrint Color 1836 MFP includes second paper drawer, 256 MB memory, and 4,000-page toner cartridges as standard features

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1 , dated November 3, 2009 InfoPrint Color 1836 MFP includes second paper drawer, 256 MB memory, and 4,000-page toner cartridges as standard features Table of contents 1 Overview 5 Publications 2 Key prerequisites 6 Technical information 2 Planned availability date 10 Terms and conditions 2 Description 13 Prices 5 Product number 13 Announcement countries Overview InfoPrint Solutions Company, a Ricoh -IBM joint venture, is enhancing its workgroup printer family with the launch of the InfoPrint Color 1836 multifunction printer (MFP). This new multifunction printer has the same capabilities as the InfoPrint Color 1826 MFP, but comes standard with more memory, more paper input capacity, and more toner capacity, Additionally, a new optional 550-sheet input paper drawer is available. The InfoPrint Color 1836 MFP offers printing speeds of up to 25 pages per minute (ppm) 1 for both color and monochrome printing on letter media and up to 23 ppm 1 on A4 media. Benefits of the InfoPrint Color 1836 MFP include: Standard 256 MB of memory 650-sheet duo drawer is standard New 550-sheet drawer option for 1,450-sheets maximum input paper capacity New 8,000-impressions yield black toner cartridge New optional swivel printer stand that holds three sets of toner cartridges, 60,000-pages worth of toner 1 Exact print speeds vary depending on document complexity, system configuration, software applications, driver, and printer status. InfoPrint is a registered trademark of Ricoh Co., Ltd. 1

2 Key prerequisites None Planned availability date November 13, 2009, except for the printer stand feature, which is January 15, Description InfoPrint Color 1836 MFP is an all-in-one multifunction printer with color printing, scanning, and faxing capability. It offers printing speeds of up to 25 pages per minute (ppm) letter size and 23 ppm A4 size for both color and monochrome printing. The time to first print is as fast as 13 seconds for monochrome and 12 seconds for color. The multifunction printer comes in the following models: Standard Maximum Standard Model memory memory USB port Processor Duplex 10/100BaseTX dt1, dt2 256 MB 640 MB Standard 500 MHz Standard Yes All models include one 250-sheet drawer, one 550-sheet drawer, a 100-sheet multipurpose feeder, and a single sheet manual slot standard. One optional 550- sheet drawer is supported for a total input capacity of 1,451 sheets. Output capacity for all models is 150 sheets. Duplex capability is standard. Memory The multifunction printer has one slot for SDRAM memory. All models are shipped with the SDRAM slot populated with a 128 MB DIMM. Optional 256 MB and 512 MB memory DIMMs are available to replace the 128 MB DIMM. All models have one slot for flash memory with a 64 MB flash memory option available. Network connections The multifunction printer includes 10/100BaseTX Ethernet as standard. Usage rates The maximum monthly usage for the InfoPrint Color 1836 MFP is 55,000 impressions. InfoPrint Solutions Company does not recommend printing to the monthly maximum on a consistent basis. License conditions This machine is sold subject to certain license conditions. For licensing details, refer to Print quality The resolutions of the printers are: 4800CQ (default resolution) (full printer speed) 1200 dpi (at reduced printer speed) (supported in PostScript and PCL only) InfoPrint is a registered trademark of Ricoh Co., Ltd. 2

3 InfoPrint Color 1836 MFP has five toner darkness levels for color and monochrome. The default setting is level 4. When printing in color, level 5 is equal to level 4. Refer to the table below. Setting Delta toner from default (mono) -50% -30% -15% Default +10% Delta toner from default (color) -50% -30% -15% Default N/A N/A = Not applicable Note: These percentages are only approximate. Font support The InfoPrint Color 1836 MFP printer resident fonts include support for following: Emulation Number of scalable fonts Number of bitmapped fonts PCL PostScript 91 0 PPDS 39 5 Additional fonts can be downloaded to the printer RAM. PCL emulation supports both scalable and bitmapped downloadable fonts. PostScript emulation supports only downloadable scalable fonts. Included on the CD-ROM shipped with the printer are a variety of downloadable fonts for Hebrew and Arabic. MFP Scanner Scanner Type Scan Technology Light Source Number of Light Sources Color Scanner, Flatbed with ADF Charge Coupled Device (CCD) Cold Cathode Fluorescent Lamp (CCFL) One Scanner ADF ADF Type ADF Document Size ADF Media Weight Duplex Max. 8.5 x 14.0 in (216 x 355 mm) SEF Min. 3.0 x 5.5 in (76 x 140 mm) SEF Max. 32 lb (120 gsm) Min. 14 lb (52 gsm) Scanner ADF Document Input 50 sheets 20 lb. (75 gsm) paper and Output Capacity ADF Document Stack Height Up to 8 mm (approx 50 sheets of printed 5% coverage, 20 lb. fanned paper, uncompressed, at ambient environment ADF Document Size Sensing N/A ADF Paper Present Sensing Yes ADF Media Jam Sensing Yes Scanner Flatbed Scan area/ Flatbed Max Document Size 8.5 x 11.7 in. (216 x mm) Flatbed Scanner Media Up to.5 in. (12.7 mm) 20 lb paper Depth (Thickness) Flatbed Document Size NA Sensing InfoPrint is a registered trademark of Ricoh Co., Ltd. 3

4 Printer Print Speed Up to 25 ppm (mono/color/letter) Up to 23 ppm (mono/color/a4) Print Resolution 4800CQ (default)(full printer speed) 1200 x 1200 dpi (reduced printer speed) (PS & PCL only) Print Technology Electro-photography with CPT (chemical process toner) toning system Fuser Types Instant-on, Contact Belt fuser 120 volt 220 volt Duplex Output Standard Paper Feed Orientation Short Edge Feed Cover Open Sensing Yes Cartridge Present Sensing Yes Waste Toner Container Yes Present Sensing Waste Toner Container Yes Full Sensing Fax Modem Built-in Group 3 compatible, Full Function Fax 33,600 bps, Max V.34 (SuperG3) Half Duplex Features The InfoPrint Color 1836 MFP supports the following features: Part number Description 39V Sheet Drawer 39V MB Memory DIMM 39V MB Memory DIMM 75P MB Flash Memory 39V1524 Ethernet 10/100BaseTX (1 USB port) 39V1525 Ethernet 1000BaseTX (4 USB ports) 75P g Wireless to USB (UK/Ireland) 75P g Wireless to USB (rest of EMEA) 75P meter USB Cable 39V3618 Korean Font Card 39V3619 Simplified Chinese Font Card 39V3620 Traditional Chinese Font Card 39V3621 Japanese Font Card 39V3998 Printer Stand Wireless features are not available in South Africa and Turkey. Accessibility by people with disabilities For hardware offerings The following features support use by people with disabilities: Controls and latches are operable with one hand and minimal dexterity. Keys are discernible by touch without activating them. The display, controls, latches, and levers are accessible to someone in a wheel chair. Color is used as an enhancement for conveying information, as well as an additional method of distinguishing between buttons, controls, and latches. InfoPrint is a registered trademark of Ricoh Co., Ltd. 4

5 Product number Mach Part type Model number Description UPC Austria 4989 dt2 39V3975 InfoPrint Color 1836 MFP Belgium, Netherlands 4989 dt2 39V3976 InfoPrint Color 1836 MFP Denmark 4989 dt2 39V3977 InfoPrint Color 1836 MFP Finland, Norway, Sweden 4989 dt2 39V3978 InfoPrint Color 1836 MFP France 4989 dt2 39V3979 InfoPrint Color 1836 MFP Germany 4989 dt2 39V3980 InfoPrint Color 1836 MFP Greece 4989 dt2 39V3981 InfoPrint Color 1836 MFP Israel 4989 dt2 39V3982 InfoPrint Color 1836 MFP Italy 4989 dt2 39V3983 InfoPrint Color 1836 MFP Turkey 4989 dt2 39V3984 InfoPrint Color 1836 MFP South Africa 4989 dt2 39V3985 InfoPrint Color 1836 MFP Spain 4989 dt2 39V3986 InfoPrint Color 1836 MFP Switzerland 4989 dt2 39V3987 InfoPrint Color 1836 MFP UK 4989 dt2 39V3988 InfoPrint Color 1836 MFP Publications All hardcopy publications are downloadable from the InfoPrint Solutions Company Web site The following publications are shipped with the products: Software and Documentation CD User's Guide (contained on CD) This will be available in the following languages: Arabic, English, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Korean, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Spanish, Swedish, Japanese, Simplified Chinese, Traditional Chinese, Turkish, and Ukrainian. InfoPrint is a registered trademark of Ricoh Co., Ltd. 5

6 Quick reference page (contained on CD) This will be available in the following languages: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Polish, Brazilian Portuguese, Russian, Spanish, Simplified Chinese, Traditional Chinese, Arabic, Hebrew, Romanian, Japanese, Swedish, Turkish, and Ukrainian. Operator panel This will be available in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Polish, Brazilian Portuguese, Russian, Spanish, Swedish, Hungarian, Czech, Turkish, Simplified Chinese, Traditional Chinese, Korean, and Japanese. Technical information Specified operating environment Dimensions Width Depth Height Weight All models mm mm mm 31.4 kg (17.3 in) (21.1 in) (23.5 in) (69.2 lb) Worst case scenario - extension in full open position mm mm mm (19.4 in) (28.0 in) (25.9 in) 550-Sheet mm mm mm 4.2 kg drawer (16.7 in) (16.4 in) (5.2 in) (9.2 lb) option Minimum clearance requirements Left side Right side Front Rear Top mm mm mm mm mm (3.0 in) (10.0 in) (20.0 in) (4.0 in) (14.0 in) 2 Allow clearance above the printer for optional drawer. Operating environment Temperature (operating) 15.6 to 32.2 C (60 to 90 F) Temperature (powered off) 10.0 to 43.3 C (50 to 110 F) Relative humidity 8% to 80% Wet bulb temperature (operating) 22.8 C (73.0 F) Maximum Wet bulb temperature (powered off) 26.7 C (80.1 F) Maximum Altitude 0 to 3,048 meters (10,000 ft) Atmospheric pressure 74.6 kpa Ambient operating environment to 32.2 C (60 to 90 F) and 8% to 80% RH Storage and shipping environment (packed) Cartridges -40 to 43.3 C (-40 to 110 F) Printer with cartridges -40 to 43.3 C (-40 to 110 F) Printer without cartridges -40 to 43.3 C (-40 to 110 F) Relative humidity 8% to 80% Altitude 10,300 meters (34,000 ft) Wet bulb temperature (powered off) 26.7 C (80.1 F) Maximum 3 In some cases performance specifications (such as paper OCF, EP cartridge usage) are specified to be measured at an ambient condition. InfoPrint is a registered trademark of Ricoh Co., Ltd. 6

7 Electrical specifications Low voltage models V ac at 50 and 60 Hz, nominal V ac, extreme High voltage models V ac at 50 and 60 Hz nominal V ac, extreme Average power consumption The numbers shown in the table below are the actual power values for the product measured with the final level hardware tested using standard procedures. Printing states Models dt1/dt2 Off 0 W Power Saver Mode/Sleep 23 W Standby Mode 50 W Continuous Copying 510 W Continuous Printing-Simplex 540 W Continuous Printing-Duplex 370 W Scanning 60 W Max. (AVG) current while printing Volts A Volts A 4 The power consumed is the maximum average observed during our testing at the prescribed test conditions per the applicable Product Safety standards. Your measurements and those made at other prescribed operating points (such as EPA testing) will vary considerably, although these should be the maximum observed in any realistic customer operating mode. Notes: Using a 220 V ac to 110 V ac power converter with the low voltage model is not recommended. All models are Energy Star compliant. All models ship with Power Save Mode set to "On." The default timeout to power saver is 60 minutes. Acoustics All measurements were made in accordance with ISO 7779: Acoustics: Measurement of airborne noise emitted by information technology and telecommunications and reported in conformance with ISO 9296: Acoustics: Declared noise emission values of computer and business equipment. Emission Sound Pressure Level (dba) Mode Printing (simplex mono) Printing (simplex color) Printing (duplex mono) Printing (duplex color) Copy (ADF mono) Copy (ADF color) Scan (ADF mono) Scan (ADF color) Bystander Position Average (LpAm) 47 db(a) 48 db(a) 50 db(a) 51 db(a) 49 db(a) 50 db(a) 45 db(a) 45 db(a) InfoPrint is a registered trademark of Ricoh Co., Ltd. 7

8 Idle Quiet Mode (simplex mono) Quiet Mode (simplex color) Inaudible 45 db(a) 45 db(a) Declared Sound Power Levels (Bels) Mode Printing (simplex mono) Printing (simplex color) Printing (duplex mono) Printing (duplex color) Copy (ADF mono) Copy (ADF color) Scan (ADF mono) Scan (ADF color) Idle Quiet Mode (simplex mono) Quiet Mode (simplex color) Bystander Position Average (LpAm) 6.2 Bels 6.3 Bels 6.5 Bels 6.5 Bels 6.4 Bels 6.5 Bels 6.1 Bels 6.1 Bels Inaudible 5.9 Bels 6.0 Bels Planning information Customer responsibilities InfoPrint Color 1836 is designed as a customer setup unit (CSU). The customer is responsible for: Adequate site, system, and other vendor preparation Receipt at the customer location and placement of the printer Installation and configuration of the printer and features by following the installation instructions, including: Installing and maintaining cables Loading print media and clearing jams Performing low-level problem determination Ordering and installing supplies and consumables Working with InfoPrint Solutions Technical Support to complete low-level problem determination including: Downloading and installing microcode updates as directed by the InfoPrint Solutions Technical Support Center Replacing defective features that were installed as part of the customer setup process It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies. Cable orders No attachment cables are required for this feature. Supplies No supplies are required with the machine order. InfoPrint Color 1836 MFP is shipped with 4,000-impressions 5 black print cartridge and 4,000-impressions 5 CMY print cartridges. Refer to table below for replacement print cartridges. It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies. InfoPrint is a registered trademark of Ricoh Co., Ltd. 8

9 Consumables The following replacement supplies are available for InfoPrint Color 1836 MFP: Part Description Model number Approximate average yield 5 Use and return program extra high yield All 39V3901 8,000 impressions toner cartridge, black Use and return program extra high yield All 39V2431 4,000 impressions toner cartridge, cyan Use and return program extra high yield All 39V2432 4,000 impressions toner cartridge, magenta Use and return program extra high yield All 39V2433 4,000 impressions toner cartridge, yellow Extra high yield toner cartridge, black All 39V3899 8,000 impressions Extra high yield toner cartridge, cyan All 39V2435 4,000 impressions Extra high yield toner cartridge, magenta All 39V2436 4,000 impressions Extra high yield toner cartridge, yellow All 39V2437 4,000 impressions Waste toner container All 39V ,000 ip. color 36,000 ip. mono Black and Color Imaging Kit All 39V ,000 impressions Black Imaging Kit All 39V ,000 impressions One photoconductor Unit All 39V ,000 impressions Black Developer Unit All 39V ,000 impressions Cyan Developer Unit All 39V ,000 impressions Magenta Developer Unit All 39V ,000 impressions Yellow Developer Unit All 39V ,000 impressions 5 Approximate yield has been established with an average coverage of 5%. An impression is defined as one printed side of a sheet. A duplex sheet would consist of two impressions. The approximate average yields are not a warranty or guarantee of minimum life, and are provided to assist in initial supplies planning. Actual usage should be used to establish the supply's life in the end user's application. Many factors (for example, print coverage per page, machine settings, paper type and size, and environmental conditions) can affect supply life. Maintenance supplies There are no maintenance supplies for this product. InfoPrint Solutions Company reserves the right to make available additional replacement maintenance items that are the customer's responsibility to purchase. Supply warranties are only for defects in materials and workmanship at the time of shipment and installation. They are not for print count life or normal wear and tear, nor for any print count minimum. Contact your place of purchase for warranty return instructions. InfoPrint Solutions Company is committed to environmentally conscious programs for printer supplies. A collection program for used printer cartridges has been established and return instructions are included in the supply item packaging, with free return shipping. To call InfoPrint Solutions Company Supplies Fulfillment Operations (ISFO) at PFS, contact (within the Netherlands call: ). Toll-free numbers to ISFO have been established in the following countries: Belgium Denmark Finland France Italy Germany Norway InfoPrint is a registered trademark of Ricoh Co., Ltd. 9

10 Pallet quantity Spain Sweden UK The pallet quantity for InfoPrint Color 1836 MFP is four printers per pallet. Security, auditability, and control This product uses the security and auditability features of the host hardware, host software, and application software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and conditions Warranty period Twelve months Warranty service If required, InfoPrint Solutions Company provides repair or exchange service depending on the types of warranty service specified for the machine. InfoPrint Solutions Company will attempt to resolve your problem over the telephone, or electronically via an InfoPrint Solutions Company Web site. You must follow the problem determination and resolution procedures that InfoPrint Solutions Company specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside InfoPrint Solutions Company's normal service area. Contact your local InfoPrint Solutions Company representative or your reseller for country- and location-specific information. This product is covered by the following types of service. Customer Replaceable Unit Service and On-site for other selected parts. CRU: InfoPrint Solutions Company provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from InfoPrint Solutions Company upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If InfoPrint Solutions Company installs a Tier 1 CRU at your request, you will be charged for the installation. Tier 2 CRU: You may install a Tier 2 CRU yourself or request InfoPrint Solutions Company to install it, at no additional charge. Based upon availability, CRUs will be shipped for next-business-day delivery. InfoPrint Solutions Company specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to InfoPrint Solutions Company. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if InfoPrint Solutions Company does not receive the defective CRU within 15 days of your receipt of the replacement. InfoPrint is a registered trademark of Ricoh Co., Ltd. 10

11 The following parts have been designated as Tier 1 CRU parts: All output devices Memory cards Optional firmware cards Option cards Wireless adapters All external adapters Op panel overlay Data cables and adapters (including USB, Serial, Parallel, telephone fax line, and scanner) All power cords Hard drives All input devices Machine covers Furniture and furniture parts (including stands, cabinet, and shelves) 6 Stacker arm Scanner op panel Scanner op panel cover Scanner power supply Scanner control unit 6 All furniture products will have a one year (12 months) warranty with delivery of this warranty through replacement CRUs shipped direct to the customer for customer installation. After the one year warranty, repair and replacement of the furniture is customer responsibility. Standard tier 1 CRU items listed would not apply if the specific product does not include that function or feature. On-site Service: InfoPrint Solutions Company will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the machine. The area must be clean, well lit, and suitable for the purpose. The software utilities (NewSoft Scan Center, Presto Page Manager and ABBYY FineReader OCR) included on the publications/software CD are as-is applications. InfoPrint Solutions Company does not guaranty these applications will work within your system environment. We will provide basic normal technical support for use of these applications with your MFP. For further assistance we recommend contacting the software provider. InfoPrint Solutions Company On-site repair Limited, Next Business Day On-site Response Time, Latest Call Registration 3:00 p.m., 9 hours per day, Monday through Friday, excluding public or national holidays or InfoPrint Solutions Company On-site Repair, Next Business Day On-site Response Time, Latest Call Registration 3:00 p.m., 9 hours per day, Monday through Friday, excluding public or national holidays InfoPrint is a registered trademark of Ricoh Co., Ltd. 11

12 Warranty and maintenance Warranty period Twelve months Warranty service Technical support during warranty period IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response Warranty service upgrades IOR 24 x 7, same-day (may not be available in all locations) Post-warranty service IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response IOR 24 x 7, same-day (may not be available in all locations) ServicePacs The following Electronic ServicePac (Epac) for InfoPrint Color 1836 MFP are available: Mach Epac Type number SPac offering Y YR IOR 7x24 SBD Y YR IOR 5x9 NBD Y YR IOR 7x24 SBD Y YR IOR 5x9 NBD Y YR IOR 7x24 SBD Y YR IOR 5x9 NBD Y YR IOR 7x24 SBD Y YR IOR 5x9 NBD PW Y YR IOR 7x24 SBD PW Maintenance processing Low end Period of maintenance service 9 x 5 Hourly service class Two Usage plan machine No Maintenance billing Monthly Usage plan machine No InfoPrint is a registered trademark of Ricoh Co., Ltd. 12

13 Maintenance service offerings This machine is eligible under terms and conditions of the InfoPrint Solutions Company ServiceSuite TM, the Enterprise Service Agreement (ESA), or under the Maintenance Agreement. Consult your InfoPrint Solutions Company representative for details. When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Field-installable features Yes Model conversions No Machine installation Customer setup. Customers are responsible for installation according to the instructions InfoPrint Solutions Company provides with the machine. Graduated program license charges apply No Licensed internal code and licensed machine code This product does not contain Licensed Internal Code or Licensed Machine Code. Prices For all local charges, contact your InfoPrint Solutions Company representative. Announcement countries Austria, Belgium, Denmark, Finland, France, Germany, Greece, Israel, Italy, Netherlands, Norway, South Africa, Spain, Sweden, Switzerland, Turkey, and UK. Trademarks InfoPrint and Ricoh are registered trademarks of Ricoh Co., Ltd. in the United States, other countries, or both. Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies. PostScript is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries. ServiceSuite is a trademark of IBM Corporation in the United States, other countries, or both. ServicePac is a registered trademark of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use InfoPrint is a registered trademark of Ricoh Co., Ltd. 13

14 InfoPrint Solutions Company LLC ("InfoPrint") products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. InfoPrint Solutions Company LLC ("InfoPrint") reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. InfoPrint is a registered trademark of Ricoh Co., Ltd. 14

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