HeRO. solo/duet. Version 3.1 Customer Assembly & Maintenance Procedure

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1 HeRO solo/duet Version 3.1 Customer Assembly & Maintenance Procedure

2 Table of Contents 1. Purpose 3 2. Scope 3 3. Materials 3 4. Assembly Procedure Desktop Mount 3 5. Assembly Procedure Pole Mount 4 6. Maintenance Procedure Change Date and Time Settings on HeRO Duet/Solo 9

3 HeRO duet/solo Customer Assembly & Maintenance Procedure 1. Purpose 1.1. Un-packing and assembly instructions for HeRO duet/solo at distributor / customer sites Instructions for maintenance of HeRO duet/solo equipment. 2. Scope 2.1. HeRO duet/solo on GCX pole mounts. 3. Materials 3.1. For assembly, the following items will be needed: a. Phillips screwdriver b. Ruler (30 mm length minimimum) 3.2. For maintenance, the following items will be needed: a. USB Keyboard b. USB Mouse 4. Assembly Procedure Desktop Mount 4.1. Two 18-8 SS Metric Pan Head Phil Machine Screw M4 Size, 8mm Length are used for the top holes, two black screws that come with the Advantech are used for the middle holes, and two Metric 18-8 SS Truss Head Phil Machine Screw M4 Size, 6mm Length are used for the bottom holes. Mount the AD2 using 4 L-brackets. See Figures 1 and 2. Figure 1 Figure 2

4 5. Assembly Procedure Pole Mount Equipment Required: Philips Screwdriver & Ruler (30mm length minimum) 5.1. Remove all of the items from the large shipping box Put a soft pad on the floor and lay the pole with VESA plate attached on the soft surface with the face of the VESA plate facing up Take the hexagonal clamp with the power supplies attached and slide it up the pole. Fasten it to the pole so that the top of the clamp is 120 ± 5 mm from the bottom of the point where the VESA plate attaches to the pole Take the hexagonal clamp with the cable cleat attached and slide it up the pole. Fasten it to the pole so that the top of the clamp is 247 ± 5 mm from the bottom of the point where the VESA plate attaches to the pole. Don t tighten this clamp completely as you will have to adjust this when attaching the AD2. Please note the orientation of the VESA mount with respect to the power supply holsters and cable cleat 5.5. Attach the roll stand base with the supplied wrench.

5 5.6. Use these clips to attach the AD2 to the hexagonal clamps Slide the clips into the channel on the AD2.

6 The slots in the clips go under the screws in the clamps. Please note the orientation of the VESA mount with respect to the power supply holsters and cable cleat Adjust the bottom clamp as needed so that the screws are in the slots and then tighten the screws firmly onto the clips and tighten clamps on the pole. This will lock the AD2 in place. Stand the unit upright Put two 6 mm M4 screws into the top two holes in the HeRO duet/solo Monitor.

7 5.8. Slide the HeRO duet/solo Monitor into the slots in the VESA mount. Turn the black lever anticlockwise to allow the VESA mount to swivel. You may have to loosen the two screws next to the lever with a 5/32 (4mm) Allen wrench to allow the mount to move. Turn the black lever anticlockwise to allow the VESA mount to swivel. You may have to loosen the two screws next to the lever with a 5/32 (4mm) Allen wrench to allow the mount to move Put two 6 mm M4 screws into the bottom two holes in the VESA mount and into the HeRO duet/solo Monitor. Securely tighten all four screws Attach the 1 meter network cable to the HeRO duet/solo Monitor (remove cover on back of monitor to access network ports) and the port on the AD2. Assure that the network cable is firmly attached at both ends by slightly tugging on the cable.

8 5.11. Attach the power cords to the power supplies and the power supply to the appropriate device. AD2 power supply HeRO duet/solo monitor power supply Attach the cord management clips to pole as needed Connect the HeRO cables (orange and purple) to the color coded channels on the AD2. (Note: Image shows AD2 with all connections.)

9 Data cable to HeRO duet/solo monitor AD2 Power Cord 6. Maintenance Procedure Routine maintenance required for HeRO duet/solo includes time/date adjustment. Since the system is not connected to the internet and/or server to synchronize time, the time may drift. To minimize this action, MPSC recommends that time/date settings are checked annually and adjusted if necessary Change Date and Time Settings on HeRO Duet/Solo Equipment Required: USB Keyboard and Mouse 1. Remove the plastic cover from the back of the HeRO duet/solo monitor (Figure 1). 2. Connect a USB keyboard and mouse to the monitor (Figure 1). 3. Exit out of the full-screen HeRO application by pressing ALT + F4 on the keyboard. 4. Move the mouse to the bottom of the screen to make the taskbar appear. 5. On the taskbar, click Start/Log Off. Figure 1. USB connections.

10 6. Log in as user ServiceUser with password serv1ce. 7. Right click on the clock display in the taskbar. 8. Select Adjust Date/Time to show the Date and Time Properties window. 9. In the Date and Time Settings dialog box, do one or more of the following: To change the hour, double-click the hour, and then click the arrows to increase or decrease the value. To change the minutes, double-click the minutes, and then click the arrows to increase or decrease the value. To change the seconds, double-click the seconds, and then click the arrows to increase or decrease the value. To change the month, click the arrow in the month list, and then click the correct month. To change the year, click the arrows in the year list. To change the day, click the correct day on the calendar. 10. To change your time zone, click the Time Zone tab. In the box above the map, click the drop-down arrow, and then click your current time zone. 11. Click OK to close the Date and Time Properties window. 12. Verify time displayed is correct. 13. On the taskbar, click Start/Shut Down. 14. In the Shut Down Window, click the arrow and select Restart from the list of options. Then select OK to restart the system. (Note: Upon restart, the system will automatically start the HeRO application. If the HeRO application does not open, please contact MPSC Technical Support at option 5.) 15. Remove the keyboard and mouse from the HeRO duet/solo monitor.

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