Three- Phase Power Protection. 380 V V Regions

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1 Three- Phase Power Protection 380 V V Regions

2 Table of contents Products, accessories and services Introduction... 3 Three-Phase Power Sales Guidance... 4 Three-Phase UPS Product Families... 5 Symmetra PX Symmetra PX 96/ Symmetra PX 250/ Symmetra Megawatt... 9 MGE Galaxy Smart-UPS VT...11 MGE Galaxy PW...12 MGE Galaxy PW MGE Galaxy MGE Galaxy MGE Galaxy MGE Sinewave MGE Upsilon Static Transfer Switch Three-Phase Power Distribution Sales Guidance Configurable Power Distribution Modular Power Distribution Management and Cards UPS Network Management Card Compatibility Matrices Service Offers

3 Power you can trust Schneider Electric is a world leader in power protection, solving today s energy challenges while setting the standard for quality and innovation with fully integrated solutions, enterprise-wide networks, data centers, missioncritical systems, and industrial/manufacturing processes. Our global portfolio of world-class products and services uniquely combine to offer end-to-end critical power solutions, providing customers with the highest levels of availability, reduced total cost of ownership, and improved energy efficiency throughout the life cycle of their installations. Providing customers with the highest levels of availability, reduced total cost of ownership, and improved energy efficiency For more information: 3

4 Three-Phase Power Sales Guidance Customer priorities Large/ extralarge data centers Performance range Symmetra MW, PX250/500 > TCO is key (breakthrough efficiency) > Intrinsic redundancy > Highest IT solution integration (aesthetics) > Ideal for green-field projects or highdensity zones Adaptable range MGE Galaxy 7000, 9000 > First cost is critical > Redundancy through power architectures (parallel UPS) > Adaptable to any requirements (electrical, IP, etc.) > Fits with any existing architecture and any size data center Small/ medium data centers Performance range Symmetra PX 48 and > TCO is key Breakthrough efficiency Speed of deployment Easy growth/future proofing > Intrinsic redundancy > Best IT solution integration (aesthetics) > Ideal for single room integrated data center physical infrastructure Adaptable range MGE Galaxy 3500, 5000, Smart-UPS VT > First cost is critical > Redundancy through power architectures (parallel UPS) > Adaptable to any requirements (electrical, IP, etc.) > Most likely, there is a dedicated electrical room Industry and infrastructure Adaptable range MGE Galaxy 3500, 5000, 7000 > Flexible and adaptable to requirements > High electrical performance > Compatible with wide range of critical applications, from medical to process automation Products range MGE Galaxy 5000 Marine, MGE Galaxy 1000 PW, Gutor > Robust and reliable systems > Customized and engineered systems > Wide range of solutions: UPS, rectifier, inverter, service 4

5 Three-Phase UPS Product Families (380 V V Regions) Performance range Adaptable range Symmetra MW kva MGE Galaxy kva MGE Galaxy PW kva kva kva Symmetra PX 250/ kva MGE Galaxy 7000 Smart-UPS VT Symmetra PX 48, 96, 160 MGE Galaxy kva MGE Galaxy kva IT data centers IT data centers & industry and infrastructure Industry and infrastructure For more information: 5

6 Symmetra PX 48 All-In-One 16/32/48 kva > Data closets > Small/medium data centers > High-density zones Characteristics > Power ratings 16, 32, and 48 kva > Output power factor 1 > Battery Valve-regulated lead acid > Parallel capability None > Front display PowerView local display > Effi ciency 95% > Communication UPS network management card (embedded) > Input voltage 380 V V, 3-phase + N + G > Output voltage 380 V V, 3-phase + N + G > Single-rack design > Hot-swappable power modules > Hot-scalable batteries (five- to eight-year life) > Front access only > Hot-swappable static bypass switch > Modular power distribution with 18 poles > Dual mains input, top or bottom feed > Start-up service included > TÜV-verifi ed high effi ciency (95% at 30% load) > Network-manageable > Redundant intelligence module > Extended runtime battery frames > Secondary network management card (HTTP/Telnet/SNMP) > Modular power distribution units Dimensions > HxWxD 2011 x 600 x 1070 mm > Weight without batteries or power modules 307 kg > Weight fully populated with batteries and power modules 796 kg 6

7 Symmetra PX 96/160 32/64/96/128/160 kva > Small/medium data centers > High-density zones of large data centers Characteristics > Power ratings 32, 64, 96, 128, 160 kva > Output power factor 1 > Battery Valve-regulated lead acid > Parallel capability None > Front display PowerView local display > Efficiency 95% > Communication UPS network management card (embedded) > Input voltage 230 V/ V, 3-phase + N + G > Output voltage 230 V/ V, 3-phase + N + G > Hot-scalable power modules > Hot-swappable batteries (five- to eight-year life) > Unity power factor corrected > Dual mains input, top or bottom feed > Start-up service included > Hot-swappable static bypass switch > Redundant intelligence module > TÜV-verified high efficiency (95% at 30% load) > Network-manageable > Highest energy density in its class > Integrated modular power distribution (36 poles) > Additional modular power distribution (up to 72 poles) > Line-up/remote extended runtime battery frames > Secondary network management card (HTTP/Telnet/SNMP) Dimensions > HxWxD 1991 x 1800 x 1070 mm > Weight without batteries 955 kg > Weight with 6-min. runtime 2749 kg For more information: 7

8 Symmetra PX 250/ kva > Medium/large data centers > Mission-critical environments Characteristics > Power ratings One UPS: 25 kva to 500 kva, in 25 kva increments Fully populated parallel system: 25 kva to 2 MW, in 25 kva increments > Output power factor 1 > Battery Valve-regulated lead acid > Parallel capability Up to 4 UPS units, for capacity or redundancy > Front display Localized 25.4 cm touch screen display > Efficiency 96% > Communication UPS network management card (AP9635) included > Input voltage 230/400 V or 240/415 V, 3-phase +N +G > Output voltage 230/400 V or 240/415 V, 3-phase +N +G > Hot-scalable power modules > Hot-swappable batteries (5-8 year life) > Unity power factor corrected > Dual mains input, top or bottom feed > Start-up service included > Hot-swappable static bypass switch > Redundant intelligence module > Module or system level N+1 redundancy > No rear access required > Ultra-high efficiency (96% at 35% load, 95% at 25% load) > Network-manageable > Third-party battery cabinets > Extendedr untime battery frames > Battery breaker enclosure > Maintenance bypass with distribution cabinet > Battery sidecar > Bottom feed frame > Modular power distribution Dimensions > HxWxD 1991 x 2200 x 1070 mm > HxWxD with 6-min. runtime 1991 x 5200 x 1070 mm > Weight without batteries 1722 kg > Weight with 6-min. runtime 8336 kg 8

9 Symmetra Megawatt 400/600/800/1000/ 1200/1400/1600 kva > Medium/large data centers, buildings, or facilities > Mission-critical environments Characteristics > Power ratings 400 to 1600 kva, scalable in 200 kva increments > Input power factor Unity > Output power factor Unity (kva=kw) > Battery Valve-regulated lead acid, vented lead-acid, nickel cadmium, lithium ion > Parallel capability Up to 9 UPS units for 14.4 MW of capacity or redundancy the world s largest UPS solution > Front display Touch screen LCD display > Efficiency >97% > Communication Touch screen LCD display > Input voltage 380 V V 3-phase + N + G > Output voltage 380 V V 3-phase + N + G > Fault-tolerant module or system level N+1 redundancy > Universal battery support > Modular design > Battery failure notification > No rear access required > Unity power factor corrected (input and output) > Dual mains input, top or bottom feed > Start-up service included > InfraStruxure Central compatible > Static bypass switch (internal, kW; external, kW) > Ultra-high efficiency (>97% at 85% load; 96% at 45% load; 94% at 25% load) > Third-party battery cabinets > Maintenance bypass cabinet > UPSync module Dimensions > HxWxD, MW x 2114 x 1067 mm > HxWxD, MW x 5486 x 1067 mm > Weight, MW kg > Weight, MW kg *Dimensions do not include batteries. For more information: 9

10 MGE Galaxy /15/20/30/40 kva > Commercial buildings > Transportation and infrastructures > Telecommunication centers > Technical facilities > Industrial plants and process protection Characteristics > Power ratings 3:3-10, 15, 20, 30, 40 kva; 3:1-15, 20, 30, 40 kva > Output power factor 0.8 > Battery Integrated, maintenance-free, sealed lead acid > Parallel capability Up to 4 units for capacity or redundancy > Front display Multi-function LCD status and control console > Efficiency 96% at 100% linear load (+ or.5%) > Communication Network SNMP and environmental monitoring (AP9631), included > Input voltage 380 V V (3PH + N + G) > Output voltage 3:3-380 V V; 3:1-230 V > 3:1 and 3:3 version available > Compact form factor; reduced footprint > Best-in-class efficiency (96%) > Dual mains input > Hot swappable batteries > Matching external runtime frame > Single and parallel bypass panel wall-mounted (with 3:3 form factor only) > Empty battery frame for thirdparty batteries > Empty frame for third-party transformers Dimensions > Input power factor correction > User-replaceable air filters > Start-up service included > IP 51 rating > Sturdy 2 mm front panel > Longlife batteries (modular, years Eurobat) > Seismic brackets > User-replaceable air filters > Network management card (AP9635) with environmental monitoring, Modbus, Teleservices > UPS (wide tower) (HxWxD) 1490 x 523 x 838 mm Weight (656 kg) max > UPS (narrow tower) (HxWxD) 1490 x 352 x 838 mm Weight (306 kg) max > External runtime frame (HxWxD) 499 x 523 x 925 mm Weight (776 kg) max 10

11 Smart-UPS VT 10/15/20/30/40 kva > Small data centers > Server rooms > Commercial buildings, retail and points of sale > Medical server rooms and laboratories > Government and institutions Characteristics > Power ratings 10, 15, 20, 30, 40 kva > Output power factor 0.8 > Battery Integrated, maintenance-free, sealed lead acid > Parallel capability Up to 4 units for capacity or redundancy > Front display Multi-function LCD status and control console > Efficiency 96% at 100% linear load (+ or.5%) > Communication Network SNMP and environmental monitoring (AP9631), included > Input voltage 380 V V (3PH + N + G) > Output voltage 380 V V (3PH + N + G) > Compact form factor > Reduced footprint > Best-in-class efficiency (96%) > Hot scalable runtime modular batteries > Parallel for capacity or redundancy up to 4 units > Scalable architecture > Front access serviceability > Step load voltage stabilization > Start-up service included > Matching empty frame for batteries > Matching empty frame for transformer > Single and parallel maintenance bypass panel wall-mount > Sub-feed distribution panel with 400/230 V, (12) C19 16A and (1) 50A 3P HW output > Network management card (AP9635) with environmental monitoring, Modbus, Teleservices Dimensions > UPS (wide tower) (HxWxD) 1499 x 559 x 813 mm Weight (629 kg) max > UPS (narrow tower) (HxWxD) 1499 x 356 x 813 mm Weight (396 kg) max > Parallel maintenance bypass 1174 x 560 x 216 mm Weight panel-wall-mount (HxWxD) (53 kg) max > Matching empty frame for 1487 x 523 x 837 mm batteries or transformer (HxWxD) Weight (147 kg) max For more information: 11

12 MGE Galaxy PW 160/200 kva > Mission-critical environments > Small data centers > Industrial plants > Telecommunication centers Characteristics > Power ratings 160, 200 kva > Parallel capability Up to 4 units for capacity or redundancy > Output power factor 0.8 > Battery Open rack, VRLA, wet cell > Front display LCD with MIMIC LED display > Efficiency 93% at 100% linear load (+ or.5%) > Communication RS232, RS485, network SNMP, dry contacts > Input voltage 380 V V > Output voltage 380 V V > 6 pulse rectifier > Low kvar input filter > Field upgradeable > Parallel ready N+1 > Modularar chitecture > Integrated maintenance bypass > Extended run times available > Top or bottom entry > Critical bus synchronization > Matching 42 pole distribution > 2CB parallel cabinet with veris meter > Matching sub-main distribution > Remote alarm status panel > Line up and match battery cabinet and auxiliary cabinets > 65 kaic rating Dimensions > UPS (HxWxD) 1900 x 1015 x 825 mm Weight (1200 kg) > Empty battery cabinet (HxWxD) 1900 x715/1015 x 825 mm Weight (230 kg) > Empty auxiliary cabinet 1900 x 715/1015 x 825 mm Weight (135 kg) 12

13 MGE Galaxy PW /40/60/80 kva > Mission-critical environments > Medium data centers > Industrial plants > Telecommunication centers Characteristics > Power ratings 30, 40, 60, 80 kva > Parallel capability Up to 4 units for capacity or redundancy > Output power factor 0.8 > Battery Adjacent, remote, open rack, VRLA, wet cell > Front display LCD with MIMIC LED display > Efficiency 92% at 100% linear load (+or -.5%) 97% eco mode > Communication RS232, RS485, network SNMP, dry contacts > Input ratings 400 V > Output ratings 230 V > Warranty 1 year > 6 pulse rectifier > Low kvar input filter > Field upgradeable > Parallel ready N+1 > Modular architecture > Integrated maintenance bypass > Extended run times available > Top or bottom entry > Critical bus synchronization > Matching 42 pole distribution > 2CB parallel cabinet with veris meter > Matching sub-main distribution > Remote alarm status panel > Line up and match battery cabinet and auxiliary cabinets > 65 kaic rating Dimensions > UPS (HxWxD) 1900 x 1015 x 825 mm Weight (30/40 kva = 740 kg and 60/80 kva = 800 kg) > Empty battery cabinet (HxWxD) 1900 x 1015 x 825 mm Weight (230 kg) > Empty auxiliary cabinet (HxWxD) 1900 x 715/1015 x 825 mm Weight (135 kg) For more information: 13

14 MGE Galaxy /30/40/60/80/100/120 kva > Medium data centers > Industrial plants > Telecommunication centers > Mission-critical environments Characteristics > Power ratings 20/30/40/50/60/80/100/120 kva > Parallel capability Up to 6 units for capacity or redundancy > Output power factor 0.9 > Battery Integrated, adjacent, remote, open rack, VRLA > Front display Graphical display available in 18 languages > Efficiency Up to 94% at 100% linear load (+ or.5%) > Communication RS232, RS485, network SNMP, dry contacts > Input voltage V > Output voltage V > Dual input > Step load voltage stabilization > Intelligent battery management > Bottom entry standard > Front access electrical connections > Input distortion management > Internal maintenance bypass > User-friendly multi-language display > High power density design > Matching adjacent empty > Parallel system bypass cabinet battery cabinet > Backfeed protection > Match adjacent battery cabinet > IP32 pack > Empty auxiliary cabinet > Fan redundancy > External synchronization board > Input/output transformers in (to use with static transfer switch) matching cabinet Dimensions > UPS without batteries 1900 x 710 x 850 mm, weight (HxWxD) kva (400 kg) (520 kg) > UPS with internal batteries 1900 x 1010 x 850 mm, weight (HxWxD) kva (975 kg max) kva (1050 kg max) > Empty battery/auxiliary cabinet min (HxWxD) 1900 x 712 x 825 mm max (HxWxD) 1900 x 1010 x 825 mm > Transformer cabinet (HxWxD) 1900 x 712 x 848m (135 kg) 14

15 MGE Galaxy /200/250/300/400/500 kva > Mission-critical environments > Large/extralar ge data centers > Industrial plants > Telecommunication centers Characteristics > Power ratings 160/200/250/300/400/500 kva > Parallel capability Up to 8 units, as integrated parallel or with centralized static switch > Output power factor 0.9 > Battery Lead-acid (vented, sealed), Ni-cad > Front display Graphical display available in 18 languages > Efficiency Up to 94.5% at 100% linear load (+ or.5%) > Communication Alarm relay card, network management card, industrial network management card > Input voltage 380 V V > Output voltage 380 V V > Flexible and very adaptable > Advanced electrical features > Parallel capable > High efficiency > Output synchronization to external source > High availability architectures component > Top entry > Battery coupling > IP32 > Backfeed mains 1 and 2 > Isolation transformer in cubicle Dimensions > Static bypass cubicle (800, 1200, 2000 kva) > Auxiliary and battery cubicle > 160 kva (HxWxD) 1900 x 1412 x 855 mm, Weight: 840 kg > 500 kva (HxWxD) 1900 x 1812 x 855 mm, Weight: 1500 kg > Battery/auxiliary cabinets min (HxWxD) 1900 x 400 x 815 mm, max (HxWxD) 1900 x 1412 x 815 mm *Dimensions/weights do not include batteries. For more information: 15

16 MGE Galaxy /900 kva > Mission-critical environments > Extra large data centers > Industrial plants > Telecommunication centers Characteristics > Power ratings 800, 900 kva > Parallel capability Up to 4 units, as integrated parallel or with centralized static switch > Output power factor 800 kva - 0.9; 900 kva > Battery Lead-acid batteries (vented, sealed), Ni-Cad > Front display User-friendly alphanumeric display > Efficiency Up to 95% > Communication Dry contact, 2 ports U-Talk (RS232 ), NMC (network management card) > Input voltage 340 V to 460 V > Output voltage 380/400/415 V +/- 3% > Flexible and very adaptable > High active power density (0.9p) > Strong electrical features > High efficiency up to 95% > High availability architectures component > 6 pulse rectifier > Top entry > Battery coupling > Auxiliary and battery cubicle > Large tactile color display > 12 pulse rectifier > Static bypass cubicle (800, 1200, 2000, 3200, 4800 kva) > External synchronization board (to use with static transfer switch) Dimensions > UPS (HxWxD) 1900 x 3600 x 840 mm Weight (396 kg) max > UPS + 12 pulse (HxWxD) 1900 x 4400 x 840 mm Weight (kg) 5600 > Auxiliary/battery cabinets 1900 x 1000 x 800 or 1900 x 1200 x 840 mm (HxWxD) 16

17 MGE Sinewave 20, 30, 45, 60, 90, 120 A > Energy and infrastructures > Industry > Buildings > Data centers Characteristics > Power ratings 20, 30, 45, 60, 90, 120 A > Front display User-friendly alphanumeric display > Communication JBus/ModBus card, status information card > Nominal voltage compensated 400 V % > Harmonic currents H2 to 25, full equalization or individual compensation equalization > Very efficient harmonics compensation for improved power quality > Energy savings less current in the network > Power factor compensation > Global or local installation conditioning > Easy wall-mount installation > Upgradable with high paralleling capabilities > CT: 300 to 6000 A open and close > Teleservice: Remote monitoring via the telephone system Dimensions > Dimensions and weight 20 A (HxWxD) 680 x 540 x 280 mm Weight (65 kg) max > Dimensions and weight 120 A (HxWxD) 780 x 590 x 325 mm Weight (220 kg) max For more information: 17

18 MGE Upsilon Static Transfer Switch A > Industrial applications > Data centers > Telecommunication centers > Infrastructure Characteristics > Power ratings 30 to 2000 A > Efficiency 99% > Transfer time Typical 3 ms/max 10 ms > Input voltage 400 V > Output voltage 380 V (-35%) V 415 V (+20%) > Simplifies installation and maintenance, while minimizing space requirements > Independent control boards, dual cooling systems, and power supplies ensure high reliability performance > Small footprint reduces required floor space > Text and mimic diagrams display modes of operation, system parameters and alarms > Allows isolation of a source for maintenance, without interrupting power to the protected loads > Communication: network management card, JBus/ModBus card (supplied as standard), status information card (supplied as standard) > Open frame version > PDU distribution unit (36 16 A circuit breakers incorporated in the H = 1900 cell, up to 100 A) > Connection at the top of the unit Dimensions > Dimensions and weight 30 A (HxWxD) 1430 x 610 x 550 mm Weight (193 kg) max > Dimensions and weight 630 A (HxWxD) 1900 x 715 x 825 mm Weight (327 kg) max > 120 A Contact APC 18

19 Three-Phase Power Distribution Sales Guidance Configurable power distribution Modular power distribution Small, medium, and large data centers > Configured to order > Factory assembled for high quality > Easy integration with ISX solutions > Pre-configured cord sets > kw PDU,10 pole RPP > Minimal white space footprint > Truly safe with hotscalable modules > Toolless expansion > Easy integration with ISX solutions > Pre-configured breakers and cordsets for ease of deployment > Fully compliant, global offering > 138 kw 5U PDU, 277 kw PDU For more information: 19

20 Configurable Power Distribution > Data centers Characteristics, 40/60 kw PDU > Full load rating 60 kw > Panel positions 84 > Front display PowerView local display > Input voltage 230 V/400 V > Output ratings 230 V/400 V > Warranty 1 year Characteristics, 10U rack power panel (RPP) > Full load rating 43 kva > Panel positions 44 > Input voltage 230 V/400 V > Output ratings 230 V/400 V > Top or bottom cable entry > Flexible configure-to-order options > Factory assembled and tested > NEMA-rated TP1 transformers (40/60 kw PDUs only) > Integrated maintenance bypass (40 kw PDU only) > Aesthetic design > No side access required > Branch circuit monitoring > Shielding troughs > Start-up service Dimensions, 60 kw PDU with transformer > Dimensions (HxWxD) 2159 x 610 x 864 mm > Weight (unpopulated) 410 kg Dimensions, 10U rack distribution panel in NetShelter VX enclosure > Dimensions (HxWxD) 2060 x 610 x 890 mm > Weight (unpopulated) 272 kg 20

21 Modular Power Distribution > Small, medium, and large data centers Characteristics, 138 kw PDU > Full load rating 138 kw > Max. power distribution modules 6 (18 poles) > Front display PowerView local display > Input voltage 230 V/400 V > Output ratings 230 V/400 V Characteristics, 277 kw PDU > Full load rating 277 kw > Max. power distribution modules 24 (72 poles) > Front display PowerView local display > Input voltage 230 V/400 V > Output ratings 230 V/400 V > Touch-safe backplane > Hot-scalable > Integrated monitoring > Network-enabled > Modbus supported > High-density distribution > No rear access required > Add circuits with no hotwork or shutdowns > Power distribution modules with locking connectors > 5U Modular PDU preinstalled in NetShelter SX enclosure > Start-up service Dimensions, 138 kw PDU > Dimensions (HxWxD) 299 x 457 x 737 mm > Weight (unpopulated) 23.5 kg Dimensions, 277 kw PDU > Dimensions (HxWxD) 2005 x 300 x 1095 mm > Weight (unpopulated) 160 kg For more information: 21

22 Management and Cards Each UPS is equipped with internal slots to accommodate several types of communications cards. See the compatibility matrices on the next page to determine if these cards are supported for your UPS. MGE Network Management Card (66074, 66123, 66124) > Web server and notifi cation > Enterprise power manager for UPS monitoring > Network shutdown module for server protection > InfraStruxure Central with mge discovery fi le > SNMPv1/IPv4 > Optional environmental sensor (part number 66846) > Alarm and event logs > Event log stores up to 500 events > Remote access from any computer > Notify up to 50 computers of the UPS status (up to 35 for and 66124) > Teleservice modem (66124 only) > Modbus RS485 (66123 only) High Voltage Relay Cards (Dry Contacts) (66069) Modbus RTU over RS485 Card (66061) Teleservice Card (66096, 66097, 66098) MultiSlot Communications Card Expander (66055, 66057, 66058, 66071) > 1 acquisition card (part number 66063) > Up to 3 communication cards (transverse format) for versatility 22

23 UPS Network Management Card 2 (AP9630/AP9631/AP9635) AP9630 AP9631 AP9635 > Web server and notifi cation > PowerChute network shutdown > InfraStruxure Central compatible > SNMPv1/SNMPv3 > IPv4/IPv6 > Temperature sensor (AP9631/AP9635 only) > Alarm, event, and data logs > Event log stores up to 1500 events > Remote access from any computer > Teleservice modem (AP9635 with select Galaxy UPSs only) > Modbus RS485 (AP9635 only) > Notify up to 50 computers of the UPS status SmartSlot Expansion Chassis (AP9600) SmartSlot Triple Expansion Chassis (AP9640BLK) SmartSlot Interface Expander (AP9607) SmartSlot Relay I/O Card (AP9610) SmartSlot Measure UPS 2 (AP9612TH) SmartSlot Building Management Interface Card (AP9622) For more information: 23

24 Compatibility Matrices for Management and Cards Galaxy 3500, Smart-UPS VT, Symmetra SmartSlot Cards Galaxy 3500 Smart-Ups VT Symmetra PX 48 Symmetra PX 96/160 Symmetra PX 250/500 Expansion chassis > AP9600 X X X X Triple expansion chassis > AP9604BLK X X X X Interface expander > AP9607 X X X X Relay I/O > AP9610 X X X X Measure-UPS2 > AP9612TH X X X X Building management interface > AP9622 X X X X UPS NMC2 > AP9630 > AP9631 X X X X UPS NMC2 > AP9635 X *Symmetra MW does not support SmartSlot accessories. 24

25 Compatibility Matrices for Management and Cards cont. Galaxy, Epsilon SmartSlot Cards Galaxy PW Galaxy PW 1000 Galaxy 5000 Galaxy 7000 Galaxy 9000 Epsilon STS Modbus > X X X Multislot and > X Relay > X X X Ethernet > X X X X Teleservice modem > > > X X X* X MGE NMC > X MGE NMC > X UPS NMC2 > AP9630/31/35 X *Galaxy 9000 is compatible with Teleservice Modem and only. For more information: 25

26 Schneider Electric Critical Power & Cooling Services (CPCS) World-class Services The extensive global network of Schneider Electric Critical Power & Cooling Services field service engineers (FSEs) are trained by the people who developed the products, which results in fast and accurate diagnosis, quick time to repair, and minimal down time. Choose CPCS as your service provider for the convenience of a total solution systems, services, and software available from a single source. This includes access to fully tested, factory-certified parts, engineering revisions, and firmware upgrades not available from third-party service providers. Services available at the time of product purchase: One-year factory warranty All three-phase power protection products include a one-year factory warranty, which covers repairing or replacing any defective parts and includes on-site labor and travel. Installation services Start-up service and assembly service are automatically included with some products and available for purchase with others. These services ensure proper installation and operation of your product. Start-up service performed by a certified FSE is required for full coverage under your factory warranty. It includes basic operator training. On-site warranty extension On-site warranty extensions, available in one- or two-year terms, provide next-business-day response to diagnose and repair your system. Parts, labor, and travel are all included with this service. Upgrades to a faster response time are available in many locations. Comprehensive service packages The Advantage Plus, Advantage Prime, and Advantage Ultra Plans are full-service packages that include technical support, proactive maintenance, quick on-site response when needed, and remote monitoring. Additional or upgraded services may be purchased as well. Service is performed by field service engineers who are rigorously trained and tested on universally accepted safety practices and electrical codes and our own product offerings. No unexpected expenses The Advantage Ultra Plan includes all parts, labor, and travel, eliminating the risk of unexpected charges for service. The table below lists the features included with each Advantage Plan. You can add any service described under the Other Available Service section to any Advantage plan. Our goal is to help you develop a customized service package that meets your business needs. 26

27 Other Available Services The following services may be purchased to supplement your service contract or as stand-alone services. Response time upgrade Any on-site warranty extension or Advantage Plan contract can be upgraded to an eight-hour or four-hour on-site response. Check with your service sales rep to confirm availability in your location. Preventive maintenance visit This service provides a comprehensive visual, environmental, and electronic inspection of the product to ensure that components are performing to defined technical and environmental specifications. It includes all labor and travel expenses. Standard scheduling is during normal business hours with a 7 X 24 scheduling upgrade option available, including weekends and holidays. Battery services Battery service and replacement are vital components of any UPS maintenance program since one failed battery can compromise an entire system. Whether you need to replace one or all of your batteries, we can ensure that they are a reliable backup. In addition, we can provide safe and efficient removal, shipping, and recycling of your expired batteries, adhering to all federal, state, and local environmental regulations. Capacitor and fan replacement services These services ensure proactive replacement of capacitor bank and fans in order to optimize the operation of your product. Also included is the environmentally friendly disposal of the replaced capacitors or fans. Labor and travel are included; parts are billed separately. Monitoring services Experienced remote monitoring professionals provide 24-hour monitoring of your system. As a second set of eyes, they can help you diagnose problems before they become critical, and if required, promptly dispatch a certified FSE on-site. Extended operator training Provides more in-depth training than that provided at the time of system start-up. Orientation and training service Comprehensive training designed to increase your operator s knowledge of the product. It includes both classroom and hands-on training, as well as solutions management training. Contact your service sales rep to determine if it is available for your product. For more information: 27

28 To learn more about APC by Schneider Electric solutions visit Try our FREE, Web-based applications to experiment with virtualization, efficiency, and more at tools.apc.com APC by Schneider Electric Corporate Headquarters 132 Fairgrounds Road, West Kingston, RI USA 2011 Schneider Electric. All Rights Reserved. Schneider Electric, APC, NetShelter, Smart-UPS, PowerChute, Symmetra, MGE, Galaxy, UPSync, SmartSlot, and InfraStruxure are trademarks owned by Schneider Electric Industries SAS or its affiliated companies. All other trademarks are the property of their respective owners _50Hz

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