HDMI over IP Video Extender VE8900 / VE8950 User Manual

Transcription

1 HDMI over IP Video Extender VE8900 / VE8950 User Manual

2 VE8900 / VE8950 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Warning: Operation of this equipment in a residential environment could cause radio interference. Suggestion: Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RoHS This product is RoHS compliant. ii

3 VE8900 / VE8950 User Manual SJ/T The following contains information that relates to China. iii

4 VE8900 / VE8950 User Manual Preface About This Manual This User Manual is provided to help you get the most from your VE8900 / VE8950 device and the ATEN VE Manager. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction and Getting Started, introduces you to the features and purposes of VE8900 / VE8950 HDMI over IP Video Extenders. Chapter 2, Hardware Setup, introduces you to panel components and provides step-by-step instructions for installing and setting up your VE8900 / VE8950 hardware. Chapter 3, Panel Operation, provides LED indicator information and functions of the panel pushbuttons. Chapter 4, Management, provides an overview of the VE Manager s main screen and step-by-step instructions of creating and editing display layouts. Chapter 5, System Settings, provides information on the general settings, and how to back up, restore, and upgrade the VE8900 / VE8950 system firmware. Appendix, provides product safety instructions, technical support details, and product specifications. iv

5 VE8900 / VE8950 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. Bullet lists provide information, but do not involve sequential steps. Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start Run means to open the Start menu, and then select Run. Indicates critical information. Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International North America v

6 VE8900 / VE8950 User Manual User Information Online Registration Be sure to register your product at our online support center: International Telephone Support For telephone support, call this number: International China Japan Korea North America ATEN ext 4988 United Kingdom User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software. The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE. vi

7 VE8900 / VE8950 User Manual Package Contents Check to make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer. VE8900T 1 VE8900 HDMI over IP Transmitter 1 RS-232 Terminal Block 1 5V Power Adapter 1 User Instructions VE8900R 1 VE8900 HDMI over IP Receiver 1 RS-232 Terminal Block 1 5V Power Adapter 1 User Instructions VE8950T 1 VE8950 4K HDMI over IP Transmitter 1 RS-232 Terminal Block 1 5V Power Adapter 1 User Instructions VE8950R 1 VE8950 4K HDMI over IP Receiver 1 RS-232 Terminal Block 1 5V Power Adapter 1 User Instructions vii

8 VE8900 / VE8950 User Manual Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the device or to any other connected devices. Note: The VE8900 / VE8950 product firmware may have been updated with new features after the release of this manual. For an up-to-date VE8900 / VE8950 user manual, visit viii

9 VE8900 / VE8950 User Manual Table of Contents Preface About This Manual iv Conventions v Product Information v User Information vi Package Contents vii Table of Contents ix 1. Introduction and Getting Started Overview Features and Benefits Getting Started Tasks Hardware Setup Components VE8900T / VE8950T Rear View VE8900R / VE8950R Front View Mounting the VE8900 / VE8950 Device Wall Mount Rack Mount Connecting VE8900 / VE Panel Operation Overview Status LEDs Panel Controls Assigning Sources Using the Device Panel Management Overview Looking Up the Login IP Address Logging In and Configuring VE Manager Assigning Sources Using VE Manager The Main Screen Configuring and Setting Up a Video Wall Creating a Video Wall Layout ix

10 VE8900 / VE8950 User Manual Editing a Video Wall Layout Editing a Preview Managing VE8900 / VE8950 Devices Checking VE8900 / VE8950 Statuses Setting a Source Video as Favorite System Settings Overview General Settings Transmitter Settings Receiver Settings Maintenance Upgrading VE8900 / VE8950 Device Firmware Backing Up VE8900 / VE8950 Device Settings Restoring VE8900 / VE8950 Device Settings Account Settings Appendix Safety Instructions General Rack Mounting Technical Support Specifications Supported Browsers Limited Warranty x

11 Chapter 1 Introduction and Getting Started Overview The ATEN VE8900 / VE8950 Video over IP Extenders deliver visually lossless 1080p / 4K AV signals with low latency over long distance via a standard Gigabit network. The VE8900 / VE8950 provides an effective, easy-to-use, and economical digital signage solution with the following features and advantages that directly address the challenges system integrators encounter when implementing AV over IP systems: Limitless scalability and flexibility No complicated IP setup No server PCs or software required Go further for less with daisy chaining Engineered to meet today s demands of large scale, multi-display, 1080p/4K signal transmission, and designed to be easy to set up and operate, the VE8900 / VE8950 Video over IP Extender is an ideal product for a wide range of environments, such as trade shows, airports, university campuses, conference centers, and shopping centers. 1

12 Chapter 1. Introduction and Getting Started Features and Benefits Light weight Compression with Ultra-low Latency Delivers visually lossless high-quality video up to 60 Hz (VE8900) / 30 Hz 4:4:4 (VE8950) Ensures stunning quality video using advanced video lossless compression technology EDID Expert selects the optimum EDID settings for smooth power-up, high quality display and the best video resolution across different screens Limitless Scalability and Flexibility Extends AV connections from a simple point-to-point to a multi-point to multi-point setup via LAN without distance limitations Offers multi-functionality in extender, splitter, matrix switch, video wall and daisy chain applications Mix and match the latest 4K displays and 1080p screens. The built-in scaler automatically scales incoming video signals to match the maximum resolution of the connected display devices Note*: VE8900R supports up to 1080p. Downscaling from 4K to 1080p is not available on this model. Video Wall VE8900R* VE8900R* VE8950R VE8950R x4 Web GUI Cat 5e HDMI Network Switch Laptop 4K Blu-ray Player P VE8950T Media Player 4K VE8900T Set-top Box VE8950T

13 VE8900 / VE8950 User Manual No Complicated IP Setup Simple configuration that requires no IT experience or extra learning Effortlessly switches among input sources via top panel pushbuttons No Additional Server PCs or Software Required Supports web GUI for device management No additional server PCs, control boxes, or software/drivers are needed Go Further For Less with Daisy Chaining Connects multiple displays through a single port to utilize every port of the network switch and maximize their value Easily expandable cabling and system deployment is easy with no huge network switches and fewer cables needed Perfect for large-scale deployment covering hundreds of meters, such as hotel facilities, airports, university campuses, stations, shopping malls, and exhibition centers Note: Depending on your network architecture, we recommend daisy chaining up to 30 units. Please contact ATEN representatives for more details. Network HDMI VE8950R VE8950R VE8950R 1 Blu-ray Player VE8950T VE8950R VE8950R VE8950R VE8950R VE8950R VE8950R 2 Media Player VE8950T Network Switch 3 VE8950R VE8950R VE8950R VE8950R VE8950R VE8950R Set-top Box VE8950T VE8950R VE8950R VE8950R VE8950R VE8950R VE8950R Distance 100m 200m 300m 400m 500m 600m Use daisy chains to configure a video wall or expand the AV system hundreds of meters 3

14 Chapter 1. Introduction and Getting Started Video Wall Support Supports up to 8 x 8 video wall (64 displays)* Supports horizontal or vertical (90 rotation) display orientation Easily switches layout profiles, preview and drag-and-drop video sources via the intuitive web GUI Note: If you experience issues related to your network architecture, please contact ATEN representatives for support. Embedded / De-embedded Audio Support For VE8900T / VE8950T separate audio signal can be embedded into the HDMI stream For VE8900R / VE8950R audio stream can be extracted from the HDMI stream and delivered as a separate audio signal Multiple Control Channels Multiple control methods the system can be managed via Ethernet or top-panel pushbuttons USB Connectivity USB port (USB 2.0) allows for connection of devices such as keyboard, mouse, flash drive, printer, and other USB peripherals Bi-directional IR Channel IR transmission is processed one way at a time RS-232 Channel bi-directional RS-232 serial port allows for connection of peripherals such as touch screens and bar code scanners 4

15 VE8900 / VE8950 User Manual Getting Started Tasks Follow the steps below to install, connect, configure, and getting started with your VE8900 / VE8950 devices. 1. Decide your network architecture and configuration. For more information, see the Implementation Guide. 2. Install the VE8900 / VE8950 devices. For more information, see Mounting the VE8900 / VE8950 Device, page Connect the VE8900 / VE8950 devices to sources, displays, network, and other hardware devices as required. For more information, see Connecting VE8900 / VE8950, page Use one of the following methods to assign input sources. Note: Skip this step if you have a point-to-point setup. In a point-to-point setup, source input is automatically assigned. Assign input sources using the device panel. For more information, see Assigning Sources Using the Device Panel, page 17. Assign input sources using VE Manager. For more information, see Logging In and Configuring VE Manager, page 21 and Assigning Sources Using VE Manager, page 24. 5

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17 Chapter 2 Hardware Setup Before you proceed to hardware setup: 1. Please review the safety information regarding the placement of this device in Safety Instructions, page Do not power on the VE8900 / VE8950 device until all the necessary hardware is connected. Components VE8900T / VE8950T Front View No. Component Function 1 HDMI In Connects an HDMI cable from the source device. 2 Audio Jack Connects to an analog audio player from the source device. Note that microphones are not supported. 3 IR Port Connects to an IR receiver/transmitter to allow for configuration using a remote control. 4 RS-232 Terminal Block Connects to a computer for serial control. 5 USB Type-B Connects to a virtual media or a USB peripheral device. 7

18 Chapter 2. Hardware Setup VE8900T / VE8950T Rear View 1 2 No. Component Function 1 LAN Port Connects the unit to LAN with a network cable. 2 Power Jack Connects to the DC power adapter to provide power to the unit. VE8900R / VE8950R Front View No. Component Function 1 USB Type-A Connects to virtual media or a USB peripheral device. 2 RS-232 Terminal Block Connects to a serial device. 3 Audio Jack Connects to a speaker from the output device. 4 IR Port Connects to an IR receiver/transmitter to allow for configuration using a remote control. 5 HDMI Out Connects to an HDMI cable from the output device. 8

19 VE8900 / VE8950 User Manual VE8900R / VE8950R Rear View No. Component Function 1 LAN 1 Port Connects the unit to LAN with a network cable. 2 LAN 2 Port Connects to another VE8900R / VE8950R with a network cable in a daisy-chain setup. 3 Power Jack Connects to the DC power adapter to provide power to the unit. 9

20 Chapter 2. Hardware Setup Mounting the VE8900 / VE8950 Device Wall Mount Secure or hang the VE8900 / VE8950 device to the wall using the built-in brackets. Rack Mount Use the VE-RMK1U Rack Mount Kit to rack-mount the VE8900 / VE8950. For more information about this accessory, go to 10

21 VE8900 / VE8950 User Manual Connecting VE8900 / VE8950 Follow the steps below to connect your VE8900 / VE8950 devices with the hardware as required. Note: For details on LED indicators to help you identify statuses of connection or signal transmission, see Status LEDs, page 15. For a list of compatible ATEN products, visit the VE8900 / VE8950 product web page at VE8900R 7 6 Remote HDMI Device 8 Audio Speaker 2 HDMI Display 5 USB Peripherals (Rear) Serial Device HDMI USB Cat 5e RS-232 Audio IR (Front) 4 VE8900T 3 LAN (Rear) 4 HDMI Source Device 1 (Front) RS-232 to Serial Device or PC Control by USB Audio Player 8 IR Transmitter 11

22 Chapter 2. Hardware Setup 1. Connect the HDMI In port on the VE8900T / VE8950T device to the HDMI Out port on your video source device using an HDMI cable.* 2. Connect the HDMI Out port on the VE8900R / VE8950R device to the HDMI In port on your display device using an HDMI cable. 3. Depending on your deployment type, connect your VE8900T / VE8950T and VE8900R / VE8950R to the same LAN. Point-to-point deployment: directly connect the LAN 1 Ports of your VE8900T / VE8950T and VE8900R / VE8950R with an RJ-45 cable. Splitter and matrix deployment: connect the LAN 1 Ports of your VE8900T / VE8950T and VE8900R / VE8950R to the same network switch with RJ-45 cables. 4. Plug the Power Adapter into the Power Jack on the VE8900T / VE8950T and VE8900R / VE8950R devices. 5. (Optional) Connect an RS-232 serial device or peripheral to the RS-232 Terminal Block on your VE8900R / VE8950R device. This device can be a computer, touch screen, bar code scanner, or control system.* 6. (Optional) Connect an IR transmitter/receiver cable to the IR Ports of your VE8900T / VE8950T and VE8900R / VE8950R devices.* 7. (Optional) Connect USB peripherals to the USB ports on your VE8900T / VE8950T and VE8900R / VE8950R devices.* 8. (Optional) Connect an audio device to the VE8900R / VE8950R Audio Jack. 12

23 VE8900 / VE8950 User Manual Note: To receive HDMI audio on the VE8900 / VE8950 transmitter, make sure to configure the following in VE Manager: Set the transmitter to receive HDMI audio: Go to System Settings > Transmitter > Audio In in VE Manager and change the setting to HDMI. To allow for 5.1 or 7.1 surround sound on a VE8900 / VE8950 receiver, do the following: 1. In VE Manager, go to System Settings > Transmitter, access the configuration window for the corresponding transmitter, and then set EDID to Manual. 2. From the VE Manager s preview area, right-click the receiver and select EDID to allow transmission of the receiver s EDID to the transmitter. The IR, RS-232, and USB signal transmissions are disabled by default. To enable the functions, go to System Settings > Receiver > IR/RS232 or USB in VE Manager and select the signal source. 13

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25 Chapter 3 Panel Operation Overview This chapter provides information on panel LEDs and instructions to operate the VE8900 / VE8950 using the panel buttons. Status LEDs Both the VE8900 / VE8950 Transmitter and Receiver have front panel LEDs to indicate their operating and power status. LED Indication Description Power Lights green The device is powered on. Off Power is off. LINK Lights orange LAN is connected. Off LAN is not connected. HDMI Out Lights orange The video output is stable. RJ-45 Connector (Left LED) RJ-45 Connector (Right LED) Blinks orange Off Lights orange Lights green Lights green Blinks green The video output is unstable. The video output is not transmitted. Data is being transmitted at 100Mpbs. Data is being transmitted at 1Gpbs. LAN is connected and no data is being transmitted. LAN is connected and data is being transmitted. Note: The HDMI Out LED is only available on VE8900 / VE8950 receivers. 15

26 Chapter 3. Panel Operation Panel Controls VE8950 Receiver VE8950 Transmitter No. Name Description 1. Tx/Rx LEDs Lights to indicate whether the displayed ID number is of Tx or Rx. 2. ID Number Transmitter side: Identifies its ID number Receiver side: Identifies its ID number or the transmitter s ID number when the panel control is switched to Tx An ID Number blinks to indicate that it is been used by another VE8900 / VE8950 device. 3. Up (+) / Down (-) Assign ID numbers on VE8900 / VE8950 devices. Buttons Assign the source video (transmitter) for the receiver 4. Tx/Rx Switch Button Press to switch control between a receiver and its corresponding transmitter. Note: The VE8900 / VE8950 device automatically locks its panel when it idles for 1 minute. To unlock the panel, press and hold the Down (-) button for 3 seconds. Tx/Rx LEDs and Tx/Rx Switch Button are only available on VE8900 / VE8950 receivers. 16

27 VE8900 / VE8950 User Manual Assigning Sources Using the Device Panel 1. Assign an ID number to each of your VE8900R / VE8950R devices. a) On a VE8900R / VE8950R device, make sure the control is switched to Rx, in which case the Rx LED lights up. If not, press the Tx/Rx switch button. b) Use the Up (+) and Down (-) buttons to assign an ID number to this receiver. c) Repeat steps 1 (a) and 1 (b) on each of your VE8900R / VE8950R devices. 2. For a matrix setup, assign an ID number to each of your VE8900T / VE8950T devices. a) On a VE8900T / VE8950T device, use the Up (+) and Down (-) buttons to assign an ID number to this transmitter. b) Repeat step 2 (a) on each of your VE8900T / VE8950T devices. 3. Assign source inputs to your VE8900R / VE8950R devices. a) On a VE8900R / VE8950R device, press the Tx/Rx switch button to switch the control to Tx, in which case the Tx LED lights up. b) Use the Up (+) and Down (-) buttons to assign a source input to this receiver. c) Repeat steps 3 (a) and 3 (b) on each of your VE8900R / VE8950R devices. 17

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29 Chapter 4 Management Overview ATEN VE8900 / VE8950 HDMI over IP Video Extenders can be remotely and centrally managed using a built-in utility program, the ATEN VE Manager. Accessed through a web browser, this utility provides a central platform that allows you to do the following: Feature Configure transmitter and receiver settings Monitor transmitter and receiver statuses Create display templates Details See Transmitter Settings, page 37 and Receiver Settings, page 39. See Checking VE8900 / VE8950 Statuses, page 32. See Creating a Video Wall Layout, page

30 Chapter 4. Management Looking Up the Login IP Address Follow the steps below to download IP Installer utility, and use the utility to look up the IP address of your VE8900 / VE8950 transmitter. 1. Download the IP Installer utility from the VE8900 / VE8950 web page: 2. Unzip and execute the downloaded IP Installer. The Network Device IP Installer screen appears. 3. Click Enumerate to search for ATEN devices in the network. The detected devices are shown in Device List. 4. Use the IP address of any VE8900 / VE8950 transmitter to log in VE Manager. 20

31 VE8900 / VE8950 User Manual Logging In and Configuring VE Manager On a computer with web access, follow the steps below to log in VE Manager. 1. Open a web browser and type the IP address you obtained using IP Installer Utility. This screen appears. 2. Select Administrator for User Level and type password for the Password field. This screen appears upon first login. 3. Specify a date and time for the VE Manager using one of the following methods: To keep the current date and time settings, select Keep current time. To adopt the date and time settings of the endpoint used to access VE Manager, select Sync with computer time. To specify a different date and time, type the desired date and time. Make sure the date is typed in this format: YYYY/MM/DD. 21

32 Chapter 4. Management 4. Click NEXT. This screen appears. The setup wizard lists the VE8900 / VE8950 transmitters and receivers found in the network. 5. To configure device IP addresses, select the devices from the list, and then click Next. This screen appears. 6. Click the IP Setup drop-down box to select a method for assigning IP addresses to the managed VE8900 / VE8950 devices. Auto: Select this option to have IP addresses automatically assigned by VE Manager. DHCP: Select this option to have IP addresses dynamically assigned by a DHCP server. Manual: Select this option to designate IP addresses for the managed video extenders. For details, see the step below. 22

33 VE8900 / VE8950 User Manual 7. To manually assign IP addresses, follow the steps below. a) From the Set ID / IP page, select Manual for IP Setup. This screen appears. b) In the Transmitter and Receiver fields, type valid IP address ranges. c) Click Refresh to start assigning IP addresses. d) When the assignment is complete, VE Manager displays the assigned IP addresses. 8. To re-assign device IDs, click and type a new ID for the target VE8900 / VE8950 device. 9. Click Done. The VE Manager s main screen appears. Note: For security reasons, ATEN recommends changing the password at first login. For details on account settings, see Account Settings, page 44. To access these settings again, click from the VE Manager s main screen, and then click. 23

34 Chapter 4. Management Assigning Sources Using VE Manager Follow the steps below to assign input sources using VE Manager. 1. From the main screen, click, and then click the Receiver tab. The managed VE8900 / VE8950 receivers appear. 2. Assign a source for each of the VE8900 / VE8950 receivers. a) Move the cursor to a receiver. A green arrow appears at the top right corner of the receiver preview window. b) Click the green arrow. A drop-down menu appears. c) From the drop-down menu, click Configuration. This window appears. d) Click the Connected Tx drop-down arrow and select a Tx source. e) Repeat steps 2 (a) to 2 (d) to assign sources for each of the receivers. 24

35 VE8900 / VE8950 User Manual The Main Screen You can access the following controls from the VE Manager s main screen No. Component Description 1 Previews for Video Walls and Receivers Shows a preview of created video walls, individual video receivers, and daisy chain setups. For details about creating video wall templates, see Creating a Video Wall Layout, page 28. For details about controls in a preview, see Editing a Preview, page Preview Size Drag the slider bar to adjust the size of preview windows. 3 Create/Edit Video Wall Click to create [or edit] video wall templates. For details, see Configuring and Setting Up a Video Wall, page OSD Globally enables or disables panel control of the VE8900 / VE8950 devices used in managed video walls. To enable or disable panel control of VE8900 / VE8950 devices for a single video wall, use the OSD setting for a preview window. For details, see Configuration Menu in Editing a Preview, page

36 Chapter 4. Management No. Component 5 Daisy Chain Click to detect daisy chain setups. 6 Sorting Tool Click to sort the display sources in ascending or descending order by device IDs. 7 System Settings Click to access system settings, including the general settings, transmitter settings, receiver settings, firmware update, backup, and restore settings, and account settings. For more details, see Chapter 5, System Settings. 8 Log Out Click to log out VE Manager. 9 Favorite This is a list of display sources that the user marked for quick access. Click to display or hide the list. For details, see Managing VE8900 / VE8950 Devices, page Source List Display Mode Description Click to list transmitters (Source List) using preview windows or device names. 11 Source List Lists the display sources and identifies each source with its corresponding transmitter. 26

37 VE8900 / VE8950 User Manual Configuring and Setting Up a Video Wall To configure a video wall, follow the steps below. 1. Make sure you have created a video wall template for your specific needs. For detailed steps, see Creating a Video Wall Layout, page From the VE Manager s main screen, drag and drop input sources from the Source List onto the created video wall layout. In the following example, the display source T002 is assigned to this video wall layout, which has four monitors, R001 to R004, merged to form an enlarged display of one source video. Note: For details on editing video wall settings, see Editing a Preview, page 31 and Editing a Preview, page

38 Chapter 4. Management Creating a Video Wall Layout 1. To create a new layout, click Create/Edit Video Wall from the main screen. This window appears. A preview of the layout is shown in the middle. 2. Configure your video wall layout as required. Use the preview to help you visualize the layout. Control Name Number of Displays Description Type to name this video wall layout. Define the following parameters. Horizontal and Vertical: Click the drop-down boxes to select the number of displays for your video wall. Click Refresh to show a preview of your configuration. Display orientation: Select horizontal or vertical display. A vertical display is a 90 clockwise rotation of the horizontal display. Bezel Dimensions Type to specify the top/bottom and right/left widths of the monitor frame. 28

39 VE8900 / VE8950 User Manual Control Operation Mode Description Select an operation mode for your video wall. Video Wall: Select this option to set up a video wall. Splitter: Select this option to set up a display of identical content on multiple monitors. Customized: Select this option to create a customized display. Click New layout in the list to rename this template. Click and hold the slider bar to enlarge or reduce the size of preview windows. Use this button to merge displays. Click to select the desired monitors from the layout preview and click the button to merge the monitors. Use this button to separate already merged monitors. Select a merged monitor from the layout preview, and then click the button. Full: Click to display source videos in full extension. Natural: Click to displays source videos in their original aspect ratio. 3. From the preview area, click the drop-down boxes to define the output receiver for each monitor. An already selected, unavailable receiver is marked with an asterisk (*). 29

40 Chapter 4. Management 4. Click CREATE. The new video wall template is created and displayed on the main screen. Editing a Video Wall Layout To edit a video wall layout, from the VE Manager s main screen, click the topright corner of the layout you wish to edit, and then select Edit. For more details on video wall settings, see Creating a Video Wall Layout, page

41 VE8900 / VE8950 User Manual Editing a Preview You can edit the following settings for a video wall layout No. Control Description 1. Operation Mode Click the drop-down list to select an operation mode. 2. Assigned Receiver 3. Configuration Menu Displays the assigned receiver for the monitor. Tip: For an un-merged monitor, double-click the monitor to open up the settings page for the assigned receiver. Click the top-right corner to access the following controls: Blank: Disables the display on this video wall. Mute: Disables audio transmission to this video wall. OSD: Enables or disables the panel control of all VE8900 / VE8950 devices for this video wall. Edit: Click to access the video wall layout settings. For more details on video wall settings, see Creating a Video Wall Layout, page 28. Delete: Click to remove this layout from VE Manager. For a receiver, this option is only available when it is offline. 31

42 Chapter 4. Management Managing VE8900 / VE8950 Devices Checking VE8900 / VE8950 Statuses You can check the statuses of your VE8900 / VE8950 devices using by clicking from the main screen, and then the Transmitter or Receiver tab. The status for a VE8900 / VE8950 device is indicated with a colored circle. See the table below for status indicators and the corresponding descriptions. Indicator Green Orange Grey Description The device is connected and active. The device is on standby. The device is offline. 32

43 VE8900 / VE8950 User Manual Setting a Source Video as Favorite To set a frequently used source video as Favorite for quick access, follow the steps below. 1. Move your cursor to the source video in the Source List. A green arrow appears at the top-right corner. 2. Click the green arrow. A drop-down menu appears. 3. Select Set as favorite. The transmitter is marked as favorite. 33

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45 Chapter 5 System Settings Overview The System Settings page allows you to specify device date and time, configure settings of connected VE8900 / VE8950 devices, upgrade device firmware, and back up the VE Manager s settings. General Settings The General tab contains the date, time, and panel lock settings. To access the General tab, click from the main screen, and then click the General tab. Date and time: Click and type the desired information and click Set to save the settings. Auto Key Lock: Select Enable to lock the panel control of all connected VE8900 / VE8950 devices. To unlock the panel of a single VE8900 / VE8950 device, press and hold the Down (-) button on the top panel for 3 seconds. Note: The VE8900 / VE8950 device automatically locks its panel when it idles for 1 minutes. 35

46 Chapter 5. System Settings Installation Wizard: Click on the top-right corner to open up the installation wizard. For details, see Logging In and Configuring VE Manager, page 21. Click Apply for the settings to take effect on the connected VE8900 / VE8950 devices. 36

47 VE8900 / VE8950 User Manual Transmitter Settings The Transmitter tab displays the managed VE8900 / VE8950 transmitter devices and provides access to the settings. To access transmitter settings, follow the steps below. 1. From the main screen, click, and then click the Transmitter tab. The managed VE8900 / VE8950 transmitters appear. 2. Move the cursor to a transmitter you wish to configure. A green arrow appears at the top right corner of the transmitter preview window. 3. Click the green arrow. A drop-down menu appears. 4. Click Configuration. This window appears. 37

48 Chapter 5. System Settings 5. Configure the settings as required. Name: Click to rename the transmitter. IP Address: Specifies how the transmitter obtains its IP address. By default, this field is set to System Auto. DHCP: Select this option to have the IP address automatically assigned by a DHCP server. System Auto: Select this option to have the IP address automatically assigned by the VE Manager. Manual: Select this option to designate an IP address for the transmitter. Manually type the IP Address, Subnet Mask, and Gateway for the device. Audio In: Select your audio signal type. EDID: After receiving EDID information from the connected display, the VE8900T / VE8950T analyzes this information and sets up the input source. Select an EDID mode that suits your needs. Default: Sets up the input to an optimum configuration based on ATEN s predefined list of EDID. Auto: Sets up the input to the best resolution of the connected displays. Manual: Sets up the input to user s configuration. Remix: Sets up the input to an optimum resolution of the connected displays. RS-232 Baud Rate: Select a suitable baud rate. Default: Click to restore the transmitter s settings to default. 6. Click SAVE to keep the changes. 38

49 VE8900 / VE8950 User Manual Receiver Settings The Receiver tab displays managed VE8900 / VE8950 receiver devices and provides access to the settings. To access receiver settings, follow the steps below. 1. From the main screen, click, and then click the Receiver tab. The managed VE8900 / VE8950 receivers appear. 2. Move the cursor to a receiver you wish to configure. A green arrow appears at the top right corner of the receiver preview window. 3. Click the green arrow. A drop-down menu appears. 4. From the drop-down menu, click Configuration. This window appears. 39

50 Chapter 5. System Settings 5. Configure the settings as required. Name: Type to name the receiver. IP Address: Specifies how the receiver obtains its IP address. By default, this field is set to System Auto. DHCP: Select this option to have the IP address automatically assigned by a DHCP server. System Auto: Select this option to have the IP address automatically assigned by the VE Manager. Manual: Select this option to designate an IP address for the receiver. Manually type the IP Address, Subnet Mask, and Gateway for the device. Connected Tx: Defines the video source for this receiver. IR/RS-232: Sets the source for IR/RS-232 signals. By default, the IR and RS-232 are disabled (Manual > N/A). Follow Video Path: Select this option to receive IR/RS-232 signals from the transmitter (Connected Tx) where the receiver obtains its video source. Manual: Use this setting to select a different source for obtaining IR/RS-232 signals. USB: Sets the source for the connected USB devices. Follow Video Path: Select this option to receive USB signals from the transmitter (Connected Tx) where the receiver obtains its video source. Manual: Use this setting to select a different source for obtaining USB signals. Fast Switching: Click to define the resolution for fast switching. Note: For best results, ATEN recommends setting this field to the same resolution with your video source and make sure this setting is identical on all VE8900 / VE8950 receivers. RS-232 Baudrate: Click to define the baud rate for the receiver. Default: Click to restore the receiver s settings in this window to default. 6. Click SAVE to keep the changes. 40

51 VE8900 / VE8950 User Manual Maintenance The Maintenance tab allows you to upgrade device firmware, back up transmitter and receiver layouts, and restore devices to previously backed up settings. Upgrading VE8900 / VE8950 Device Firmware To upgrade the VE8900 / VE8950 device firmware, follow the steps below. 1. From the main screen, click, and click the Maintenance tab. This screen appears. The Firmware Upgrade section lists the detected transmitter and receiver devices, and their firmware versions. 2. Click Browse to locate a previously saved firmware file. 3. Click to unselect any devices that do not require the upgrade. 4. By default, any upgrades that involve a version rollback will be ignored. To apply both upgrades and version rollbacks, unselect Check Firmware Version. 5. Click Upgrade to start upgrading. 41

52 Chapter 5. System Settings Backing Up VE8900 / VE8950 Device Settings You can export transmitter and receiver layouts for backup or migration purposes. 1. From the main screen, click, and then click the Maintenance tab. This screen appears. 2. Click Back up. A confirmation message appears when the backup is complete. 42

53 VE8900 / VE8950 User Manual Restoring VE8900 / VE8950 Device Settings You can restore your VE Manager to a previously saved set of settings on transmitter and receiver layouts. 1. From the main screen, click, and then click the Maintenance tab. This screen appears. 2. Click Browse to locate a previously saved settings file. 3. Click Restore to start overwriting the settings to the VE Manager. A confirmation message appears when the backup is complete. 43

54 Chapter 5. System Settings Account Settings VE Manager contains two account levels, the Administrator and the User level. The default passwords and privileges are detailed in the table below. Account Level Default Password Privileges Administrator password All settings User password Source assignment and VE8900 / VE8950 receiver allocation on video wall layouts only To change the default password, click the Account tab. from the main screen, and then click 44

55 Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered. The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided. Never spill liquid of any kind on the device. Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. The device is designed for IT power distribution systems with 230V phase-to-phase voltage. To prevent damage to your installation it is important that all devices are properly grounded. The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. 45

56 Appendix If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables. Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock. Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. The power cord or plug has become damaged or frayed. Liquid has been spilled into the device. The device has been exposed to rain or water. The device has been dropped, or the cabinet has been damaged. The device exhibits a distinct change in performance, indicating a need for service. The device does not operate normally when the operating instructions are followed. Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. 46

57 VE8900 / VE8950 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack. Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers. After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack. Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating. Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded. Ensure that proper airflow is provided to devices in the rack. Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer. Do not step on or stand on any device when servicing other devices in a rack. 47

58 Appendix Technical Support International For online technical support including troubleshooting, documentation, and software updates: For telephone support, See Telephone Support, page vi: North America Support Online Technical Support Troubleshooting Documentation Software Updates Telephone Support ATEN ext 4988 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase Your computer configuration, including operating system, revision level, expansion cards, and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 48

59 VE8900 / VE8950 User Manual Specifications Function VE8900R VE8950R VE8900T VE8950T Video Input Interfaces N/A 1 x HDMI Type A Female (Black) Impedance N/A 100 Ώ Max. Distance N/A 1.8 m Video Output Interfaces 1 x HDMI Type A Female (Black) N/A Impedance 100 Ώ N/A Video Max. Data Rate Average: 150 ~ 500Mbps Average: 150 ~ 500Mbps Compliance HDMI HDCP Compatible HDMI (4K) HDCP Compatible HDMI HDCP Compatible HDMI (4K) HDCP Compatible Max. Resolutions / Distances Up to 1080p@100m (Cat 5e/6, point to point) Up to 4K@100m (Cat 5e/6, point to point) *4K supported: 4096 x 2160 / 3840 x 30Hz (4:4:4) Up to 1080p@100m (Cat 5e/6, point to point) Up to 4K@100m (Cat 5e/6, point to point) *4K supported: 4096 x 2160 / 3840 x 60Hz (4:2:0) 4096 x 2160 / 3840 x 30Hz (4:4:4) Audio Input N/A 1 x HDMI Type A Female (Black) 1 x Mini Stereo Jack Female (Green) Output Connectors 1 x HDMI Type A Female (Black) 1 x Mini Stereo Jack Female (Green) N/A Unit to Unit 2 x RJ-45 Female 1 x RJ-45 Female Control IR 1 x Mini Stereo Jack Female (Black) 1 x Mini Stereo Jack Female (Black) RS-232 Connector 1 x Terminal Block, 3 x Pole 1 x Terminal Block, 3 x Pole Baud Rate Data Bits 8 8 Stop Bits 1, no parity and flow control 1, no parity and flow control USB 2 x USB Type A Female (Black) 1 x USB Type B Female (White) Power Connectors 1 x DC Jack (Black) with locking 1 x DC Jack (Black) with locking Consumption DC 5V, 4.2W (without USB peripheral device loading) DC 5V, 4.6W (without USB peripheral device loading) DC 5V, 3.2W DC 5V, 3.3W 49

60 Appendix Function VE8900R VE8950R VE8900T VE8950T Environmental Operating Temperature 0-40 C 0-40 C Storage Temperature C C Humidity 0 x 80% RH, Non-Condensing 0 x 80% RH, Non-Condensing Physical Properties Housing Metal Metal Weight 0.49 Kg (1.08 lb) 0.50 Kg (1.10 lb) Dimensions (L x W x H) with Bracket Dimensions (L x W x H) without Bracket x x 3.06 cm (5.52 x 4.84 x 1.20 in.) x x 2.90 cm (5.35 x 3.98 x 1.14 in.) x x 3.06 cm (5.52 x 4.84 x 1.20 in.) x x 2.90 cm (5.35 x 3.98 x 1.14 in.) 50

61 VE8900 / VE8950 User Manual Supported Browsers Please see the table below for supported web browsers and the versions. Web Browser Google Chrome Mozilla Firefox Opera Supported Versions or later or later 46 or later 51

62 Appendix Limited Warranty ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty. What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: 52