Lenovo ThinkServer TD350 Lenovo Press Product Guide

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1 Lenovo ThinkServer TD350 Lenovo Press Product Guide The Lenovo ThinkServer TD350 allows you to balance high performance and massive storage capacity without the need to invest in a rack infrastructure. This next-generation tower packs nearly three times the memory capacity of the previous generation of tower server, up to 512 GB of DDR4 memory and an unprecedented twofold increase in storage capacity, up to 90 TB. With innovative engineering, this 4U server offers 25% more hard disk drives (HDDs) per 1U versus the competition, including faster file transfers and IOPs performance. Also, two more enterprise-class M.2 solid-state drives (SSDs) are available as an internal option for secure booting. All of these features ultimately translate into better value for your business. Remote access and open industry standards mean that ThinkServer TD350 is an ideal tower server for any environment, whether it is needed in tower form for front office or rack-mounted for growing data center use. Operate your existing management tools or try ours at no additional cost. The design is ENERGY STAR-compliant, offers high-efficiency PSU options to lower operating expenses, and boasts continuous operation at 45 Celsius without any time restrictions and with no impact on reliability. Plus, with easy setup and whisper-quiet acoustics at only 37 decibels, the TD350 immediately and quietly delivers all the power of an enterprise rack server in the compact footprint of a tower. Configuration flexibility makes TD350 highly adaptable. Internal expandability allows it to grow with your business demands over time, so you get excellent investment protection, better total cost of ownership, and better return on investment. Installation and upgrade are easy with tool-less access to 95% of all customer replaceable parts. Grow from 5 non-hot-swap SATA drives and 2 built-in NIC ports to 32 hot-swap drives, hardware RAID, and multiple 10 GbE NIC ports in a snap. Your small business can initially invest in TD350 to support simple file and print with applicable hosting, and then easily scale to support more complex business analytics and large databases. Copyright Lenovo All rights reserved. 1

2 System Specifications The technical specifications for the ThinkServer TD350 system are listed in Table 1. For more information, see the following sections. Table 1 System Specifications Feature Specification Form Factor 4U Rack Processor Support Up to two Intel Xeon E v3 Series CPUs, with up to 135 W SKUs and up to 16 cores per CPU Chipset Intel C610 series chipset Memory Up to 16 DDR4 DIMM sockets (8 DIMMs per processor). RDIMMs and Load Reduced (LR)-DIMMs are supported. Memory speed up to 2133 MT/s. Maximum Capacities Maximum Capacity (LR-DIMM): 512 GB (16x 32 GB) Maximum Capacity (RDIMM): 256 GB (16x 16 GB) Memory RAS ECC, Patrol Scrubbing, Demand Scrubbing, Sparing, Mirroring, and Lockstep Mode Storage Options 15x front 3.5-inch drive bays with up to 90 TB storage capacity 16x front 2.5-inch drive bays with up to 38.4 TB storage capacity Dual internal M.2 Flash or SD card Internal LT06 Tape Drive Supported Technologies: SATA HDD, SAS HDD (7.2 K, 10 K, 15 K), SATA SSD, SAS SSD, Dual Internal M.2 Flash 1 and SD card Media Bays Up to two optical drives Storage Controllers RAID110i 6 GB SATA RAID 0/1/10 with optional RAID 5 RAID510i 6 GB SAS & SATA RAID 0/1/10 with optional RAID 5/50 RAID720i 12 GB RAID 0/1/5/6/10/50/60 with optional 1 GB read-only cache; optional 1 GB, 2 GB or 4 GB R/W cache includes CacheVault/CacheCade/ FastPath RAID720ix 12 GB RAID 0/1/5/6/10/50/60 with optional 1 GB read-only cache; optional 1 GB, 2 GB, or 4 GB R/W cache includes CacheVault/CacheCade/ FastPath I/O Expansion Slots Up to seven PCIe slots on the system board Network Interfaces One 1 GbE port dedicated for remote management Two 1 GbE ports for OS I/O Connectors USB ports: 2x v2.0 front, 4x v3.0 rear VGA Port: 1 rear Serial port: 1 rear System Cooling 4x System fans; Hot Swap redundant Power Supply Options Up to two redundant hot-swap power supplies (Energy Star 2.0 and Climate Savers compliant): 1+1 Redundant Power capable 450 W Gold 550 W/750 W/1100 W/1600 W 80 Plus Platinum PSU ( / VAC) 750 W 80 Plus Titanium PSU ( VAC) Security Features Trusted Platform Module (Optional) BIOS administrator s and user s passwords Physical Security Intrusion Detection (optional) Cover Lock 1 Use of LTO and M.2 SSD at the same time is not a supported configuration Copyright Lenovo All rights reserved. 2

3 Feature Specification Operating System Support Windows Server 2008 R2 SP1 (x64) (Standard, Foundation, Enterprise, Datacenter, Hypervisor) Windows Server 2012 (Standard, Foundation, Datacenter, Essentials, Hypervisor) Windows Server 2012 R2 (Standard, Foundation, Datacenter, Essentials, Hypervisor) Windows Server Storage 2012 Standard Windows Server Storage 2012 R2 Standard Windows Multipoint Server 2012 SLES 11 RHEL 6.5 RHEL 7.0 VMware ESXi 5.1 P5 VMware ESXi 5.5 U2 Neokylin 6.0 Systems Management ThinkServer System Manager ThinkServer System Manager Premium (optional) ThinkServer Deployment Manager ThinkServer Energy Manager (activated with ThinkServer System Manager Premium) Partner Pack for Microsoft System Center Operations Manager Partner Pack for VMware vcenter Diagnostics Tool Dimensions Tower (with feet and door): o W: 251 mm (9.9 in) (with feet) o H: 459 mm (18.1 in) o D: 686 mm (27 in) (with door) Rack (no feet): o W: 482 mm (19 in) o H: 173 mm (6.8 in) o D: 664 mm (26.1 in) (no door) Weight Weight: 22 kg (48.5 lbs) 41.5 kg (91.27 lbs) Temperature Operating: C ( F) Non-operating (no package): C ( F) Non-operating (with package): C ( F) Humidity Operating: 20% - 80% (non-condensing) Non-operating: 8% - 90% (non-condensing) Altitude m (0-10,000 ft) Acoustic Operating: <6.5 Bels, Idle: <6 Bels (Maximum configuration) Limited warranty One year or three-year customer-replaceable unit and onsite limited warranty with 9x5 next business day (depending on model) Service and support Optional service upgrades are available. Four-hour onsite 24x7, eight-hour onsite 24x7, or four-hour onsite 9x5. Feature Locations Shown in Figure 1, the ThinkServer TD350 was designed with simplicity and ease of use in mind. Flat fronts simplify the visual appearance and the work area. The vent pattern maximizes cooling airflow and provides visual synergy across the product family. Red accent points on the server identify touch points. Copyright Lenovo All rights reserved. 3

4 Figure 1 TD350 Front View 2.5-inch Chassis The location of key components, connectors, and features as viewed from the rear of the server are shown in Figure 2. Figure 2 TD350 Rear View Connectors and server features as viewed from the rear of the server are identified in Table 2. Copyright Lenovo All rights reserved. 4

5 Table 2 TD350 Rear View Features ID Description ID Description 1 Power cord connectors(2) 6 Ethernet RJ-45 connector 0 for system management 2 ID LED 7 Ethernet RJ-45 connectors (2) 3 VGA DB-15 connector 8 Server cover key (on some models) 4 PCI Express card slots (3) 9 Serial connector 5 USB 3.0 connectors (4) 10 PCI-E card slots (4) Looking inside the TD350, customer field replaceable components have blue touch points, and hot swappable components have orange touch points. The location of internal components is shown in Figure 3. Figure 3 Internal Component Locations The system board component key features of the TD350, including AnyRAID adapters, hot swap redundant power supplies, and cooling fans are identified in Table 3. Copyright Lenovo All rights reserved. 5

6 Table 3 TD350 Internal Component Descriptions ID Description ID Description 1 AnyRAID-adapter air duct (available on some models) 9 CPU2 DIMMs (vary by model) 2 AnyRAID adapter (available on some models) 10 Heat sinks (vary by model) 3 AnyRAID-adapter tray 11 Intrusion switch (optional) 4 ThinkServer RAID Super Capacitor Modules (available on 12 Coin-cell battery some models) inch hot-swap-drive backplane 13 CPU1 DIMMs (vary by model) 6 System fans 14 PCI-E card holder 7 PCI-E card holder 15 M.2 storage module (available on some models) 8 CPU1 DIMMs (vary by model) 16 Cooling shroud The component locations on the system board are shown in Figure 4. Figure 4 -- System Board Components The system board component identification is shown in Table 4. Copyright Lenovo All rights reserved. 6

7 Table 4 - System Board Component Identification ID Description ID Description 1 M.2 storage-module power connector 18 RAID upgrade key connector 2 Coin-cell battery 19 Optical-drive 2 signal connector 3 System-board signal connector 20 TPM connector 4 Optical-drive power connector 21 TSM Premium connector 5 System-board power connector 22 PCI-E card slot 1 6 Backplane power connector 2 23 PCI-E card slot 2 7 Backplane power connector 1 24 PCI-E card slot 3 8 System fan connector 25 AnyRAID connector 9 Memory slots for microprocessor 1 (4) 26 Intrusion switch connector 10 Microprocessor socket 1 27 Memory slots for microprocessor 2 (4) 11 Memory slots for microprocessor 1 (4) 28 Microprocessor socket 2 12 System-board power connector 2 29 Memory slots for microprocessor 2 (4) 13 SD-module connector 30 PCI-E card slot 4 14 SATA connector 0 31 PCI-E card slot 5 15 SATA connector 1 32 PCI-E card slot 6 16 Front panel connector 33 PCI-E card slot 7 17 Optical-drive 1 signal connector 34 RAID upgrade key connector Processor Support The TD350 supports up to two Intel Xeon E v3 series of processors. Xeon E v3 improves on the older generation of processors in the following ways: Maximum core count is increased from 12 to 18 cores per processor. Single thread count is increased from 24 to 36. Maximum last level per-processor cache is increased from 30 MB to 45 MB. Intel Quick Path Interconnect speed increases from 8.0 GT/s to 9.6 GT/s. Supports DDR4 memory at up to 2133 MT/s. Supports Trusted Execution Technology (TX). Supports Advanced Encryption Standard Instruction Set. The supported processor options and ordering information is listed in Table 5. Up to two processors are supported by the system. Part Number SKU Core Clock Speed (GHz) Table 5 Processor Options and Supported Features TDP (W) Cache (MB) Cores/ Threads QPI Speed (GT/s) Memory DDR4 Speed Support (MT/s) Turbo Boost 4XG0F28807 E v / XG0F28808 E v / XG0F28809 E v / XG0F28810 E v / XG0F28811 E v / XG0F28838 E v / n/a n/a 4XG0F28812 E v / VT HT Copyright Lenovo All rights reserved. 7

8 Part Number SKU Core Clock Speed (GHz) TDP (W) Cache (MB) Cores/ Threads QPI Speed (GT/s) Memory DDR4 Speed Support (MT/s) Turbo Boost 4XG0F28813 E v / XG0F28814 E v / XG0F28834 E v / XG0F28815 E v / XG0F28816 E v / XG0F28822 E5-2650L v / XG0F28835 E v / XG0F28817 E v / n/a 4XG0F28836 E v / XG0F28823 E5-2630L v / n/a 4XG0F28837 E v /8 8.0 n/a 4XG0F28819 E v / n/a 4XG0F28820 E v /6 6.4 n/a n/a n/a n/a 4XG0F28821 E v /6 6.4 n/a n/a n/a n/a VT HT Memory Options The ThinkServer TD350 supports DDR4 memory. DDR4 memory offers many benefits over previous generation DDR3 memory. DDR4 operates at a lower voltage than DDR3L (1.2 V versus 1.5 V) and as a result, offers significant power savings. In addition, DDR4 memory has higher memory transfer speeds, up to 2133 MT/s (depending on the memory configuration). Lenovo offers Registered DIMMs (RDIMM) and Load Reduced DIMMs (LR-DIMM) that use a buffer to reduce memory bus loading, which enables greater memory capacities to be achieved. The server supports up to 8 DIMMs when one processor is installed and up to 16 DIMMs when two processors are installed. Each processor has four memory channels, and there are two DIMMs supported per channel. The TD350 supports up to 512 GB of memory at speeds up to 2133MT/s when fully populated. The actual memory speed in the system is determined as the lowest of the memory speed that is supported by the specific CPU or the maximum operating speeds for the memory configuration that is based on the number of DIMMs per channel. ThinkServer engineering tested and validated system designs that support memory speeds beyond Intel s original plan, which provided benefits for workloads that require memory speed and density. Lenovo ThinkServer memory is fully supported up to the rated speeds that are shown in Table 6. Table 6 TD350 maximum memory capacities DIMMs RDIMM LR-DIMM per CH Memory Bus Speed Maximum Capacity Memory Bus Speed Maximum Capacity 1DPC 2133MT/s 128 GB (8x 16 GB) 2133MT/s 256GB (8x 32 GB) 2DPC 2133MT/s 256 GB (16x 16 GB) 2133MT/s 512GB (16x 32 GB) Protection against data loss is provided through the following memory reliability, availability, and serviceability (RAS) features: ECC, Patrol and Demand Scrubbing, Sparing, Mirroring, and Lockstep Mode. Copyright Lenovo All rights reserved. 8

9 Configuration Guidelines Memory can be configured to meet various needs and workloads subject to the following general rules: Mixing memory type (RDIMM, LR-DIMM) is not supported. DIMM capacities and rank can be mixed. When populating for the various RAS modes, however, the following rules apply: If memory mirroring or lockstep is used, DIMMs must be installed in pairs (minimum of one pair per each CPU) and both DIMMs in a pair must be identical in type, size, and rank. If memory sparing is used, one rank of a DIMM in each populated channel is reserved as spare memory, and therefore, Single Rank DIMMs cannot be used. DIMMs in a pair must be identical in type, size, and rank. Memory Optimization The memory subsystem can be optimized for various factors, including performance, capacity, or power consumption. Refer to the following guidelines when you are selecting memory options. Adhere to the following guidelines for maximum memory performance: Use all available memory channels (4 per processor, 8 total per system). Use identical DIMM populations in size and speed across channels. Populate both processors with equal amounts of memory. Use the same number of ranks populated per channel. Have at least two ranks available on each channel. Adhere to the following guidelines for lowest memory power consumption: Use fewer, higher capacity DIMMs. For example, 8 16 GB DIMMs generally have lower power requirements than 16 8 GB DIMMs. Populating more DIMMs per channel and using less channels (which is the opposite of the guidance for maximum performance), reduces overall system power but at the cost of significant performance reduction. Guidelines for selecting memory configurations that are based on performance or capacity are listed in Table 7. For example, to achieve optimal 2133 MHz performance at a specific capacity, populate up to 16 DIMMs (up to 8 per CPU). To achieve the maximum memory capacity with the highest performance, populate up to 16 sockets with LRDIMMs. Desired System Capacity # of CPUs Number of DIMMs and Size Table 7 Memory Configuration Guidelines Number of Channels Used Recommended DIMM type Operating Frequency (MT/s) Comments 4 GB 1 CPU 1x 4 GB 1 Channel RDIMM 2133 Minimum configuration for 1 CPU 8 GB 1 CPU 1x 8 GB 1 Channel RDIMM 2133 Cost optimized Copyright Lenovo All rights reserved. 9

10 Desired System Capacity # of CPUs Number of DIMMs and Size Number of Channels Used Recommended DIMM type Operating Frequency (MT/s) Comments 16 GB 1 CPU 2x 8 GB 2 Channel RDIMM 2133 Cost optimized 32 GB 1 CPU 8x 4 GB 4 Channel RDIMM GB 1 CPU 8x 8 GB 4 Channel RDIMM GB 1 CPU 8x 16 GB 4 Channel RDIMM 2133 Best throughput 1x CPU 256 GB 1 CPU 8x 32 GB 4 Channel LRDIMM GB 2 CPU 8x 4 GB 4 Channel RDIMM 2133 Cost optimized 64 GB 2 CPU 16x 4 GB 8 Channel RDIMM GB 2 CPU 16x 8 GB 8 Channel RDIMM GB 2 CPU 8x 8 GB + 8x Best throughput 2x CPU 8 Channel RDIMM GB 256 GB 2 CPU 16x 16 GB 8 Channel RDIMM GB 2 CPU 16x 32 GB 8 Channel LRDIMM 2133 Highest capacity at best throughput The TD350 DDR4 memory options and ordering information are listed in Table 8. Table 8 Memory Options DIMM Capacity Type Ranking Voltage Part Number 4 GB RDIMM 1R x V 4X70F GB RDIMM 1R x V 4X70F GB RDIMM 2R x V 4X70F GB LRDIMM 4R x V 4X70F28591 Internal Storage The ThinkServer TD350 implements a new chassis design that allows a greater number of drive bays, which supports increased internal storage capacity. The system can be configured to meet exact workload requirements. Chassis Features and Functions The TD350 supports two basic chassis types, including systems that support 2.5-inch and 3.5-inch drive bays Both chassis types also support enterprise M.2 SSD and SD memory cards, which can be used as boot drives. M.2 is a form factor of SSD with a small footprint. The TD350 supports two M.2 SSDs that can be configured as RAID-1 with the AnyRAID 110i or 720ix controllers. The TD350 supports two SD memory cards via an optional module that is connected to USB ports on the system board. The SD cards can be configured for redundancy by using the operating system (OS). The SD cards are enabled via a USB port from the system board Platform Controller Hub (PCH), and do not require a RAID controller. Copyright Lenovo All rights reserved. 10

11 The TD350 supports one optional internal or external SAS tape drive. Ordering information for tape drives and available options is listed in Table 9. Table 9 - Ordering Information for Tape Drive Options Description ThinkServer LTO-6 Linear Tape Drive Kit by Tandberg ThinkServer 2.5TB SAS 6Gbps LTO-6 Tape ThinkServer External LTO-5 Auto Loader Tape Drive ThinkServer 1.5TB SAS 6Gbps LTO-5 Tape ThinkServer External LTO-6 Tape Drive ThinkServer 2.5TB SAS 6Gbps LTO-6 Tape Part Number 4XF0G XB0F XF0F XB0F XF0F XB0F28658 This section describes the base chassis configurations with varying numbers of drive bays and the key features of each. 2.5-inch Chassis The 2.5-inch chassis supports configurations with up to 8 or 16 hot-swap small form factor HDDs or SSDs. The TD inch chassis that supports 16 drives is shown in Figure 5. Figure 5 TD inch chassis that supports 16 drives An optional backplane kit is available to upgrade from 8 to 16 drives. Ordering information for the backplane option kit is shown in Table 10. Table 10 Chassis Drive Upgrade Option Kit Part Number Description 2.5-inch backplane kit (8 drive) Part Number 4XF0G45886 Copyright Lenovo All rights reserved. 11

12 3.5-inch Chassis The 3.5-inch chassis supports configurations with up to 15 hot swap drive bays or up to 5 easy swap (non-hot swap) drive bays. The TD inch drive bay chassis is shown in Figure 6. Figure 6 TD inch Drive Bay Chassis Drive Options The ThinkServer TD350 supports drive types that include choices for higher performing SSDs and high capacity HDDs. Ordering information for supported drive options is listed in Table 11. Table 11 Supported Drive Description and Part Numbers Description SATA Drive 3.5-inch 3.5-inch 1TB 7.2K Enterprise SATA 6Gbps Easy Swap HDD 3.5-inch 2TB 7.2K Enterprise SATA 6Gbps Easy Swap HDD 3.5-inch 3TB 7.2K Enterprise SATA 6Gbps Easy Swap HDD 3.5-inch 4TB 7.2K Enterprise SATA 6Gbps Easy Swap HDD 3.5-inch 5TB 7.2K Enterprise SATA 6Gbps Easy Swap HDD 3.5-inch 6TB 7.2K Enterprise SATA 6Gbps Easy Swap HDD 3.5-inch 1TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD 3.5-inch 2TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD 3.5-inch 3TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD 3.5-inch 4TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD 3.5-inch 5TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD 3.5-inch 6TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD SAS Drive 3.5-inch Part Number 4XB0F XB0F XB0F XB0G XB0G XB0G XB0F XB0F XB0F XB0F XB0G XB0G88713 Copyright Lenovo All rights reserved. 12

13 Description 3.5-inch 1TB 7.2K Enterprise SAS 6Gbps Hot Swap HDD 3.5-inch 2TB 7.2K Enterprise SAS 6Gbps Hot Swap HDD 3.5-inch 3TB 7.2K Enterprise SAS 6Gbps Hot Swap HDD 3.5-inch 4TB 7.2K Enterprise SAS 6Gbps Hot Swap HDD 3.5-inch 6TB 7.2K Enterprise SAS 12Gbps Hot Swap HDD SATA Drive 2.5-inch 2.5-inch 500GB 7.2K Enterprise SATA 6Gbps Hot Swap HDD 2.5-inch 1TB 7.2K Enterprise SATA 6Gbps Hot Swap HDD SAS Drive 2.5-inch 2.5-inch 300GB 10K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 600GB 10K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 900GB 10K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 1.2TB 10K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 146GB 15K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 300GB 15K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 450GB 15K Enterprise SAS 6Gbps Hot Swap HDD 2.5-inch 600GB 15K Enterprise SAS 6Gbps Hot Swap HDD Solid State Drives 2.5-inch 2.5-inch 120GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 2.5-inch 240GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 2.5-inch 300GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 2.5-inch 480GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 2.5-inch 600GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 2.5-inch 800GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 2.5-inch 200GB Enterprise Performance SAS 12Gbps Hot Swap SSD 2.5-inch 400GB Enterprise Performance SAS 12Gbps Hot Swap SSD 2.5-inch 800GB Enterprise Performance SAS 12Gbps Hot Swap SSD Solid State Drives 3.5-inch 3.5-inch 120GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 3.5-inch 240GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 3.5-inch 300GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 3.5-inch 480GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 3.5-inch 600GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 3.5-inch 800GB Value Read-Optimized SATA 6Gbps Hot Swap SSD 3.5-inch 200GB Enterprise Performance SAS 12Gbps Hot Swap SSD 3.5-inch 400GB Enterprise Performance SAS 12Gbps Hot Swap SSD 3.5-inch 800GB Enterprise Performance SAS 12Gbps Hot Swap SSD Embedded Solid State Drives Lenovo ThinkServer 8GB SD Card Lenovo ThinkServer 32GB SD Card Lenovo ThinkServer M.2 80GB Value Read-Optimized SATA 6Gbps SSD Lenovo ThinkServer SDHC Flash Assembly Module Lenovo ThinkServer M.2 120GB Value Read-Optimized SATA 6Gbps SSD Lenovo ThinkServer TD350 M.2 Enablement Kit to RAID720ix Part Number 4XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G XB0G X70F X70F XB0G XF0G XB0F XF0G45893 RAID Controllers for Internal Storage ThinkServer AnyRAID is Lenovo s uniquely designed RAID portfolio that is available on the nextgeneration ThinkServer systems. AnyRAID cards are deployed in a midplane format and connected directly to the drive backplane, without using a PCIe slot. Copyright Lenovo All rights reserved. 13

14 With a comprehensive portfolio, Lenovo ThinkServer AnyRAID controllers are available for various applications and include software, I/O controller (IOC), and RAID-on-chip based (RoC) solutions. Along with a broad RAID controller selection, Lenovo offers options, such as upgrade keys for software and IOC-based controllers, read-only and protected cache options, and advanced caching and SSD acceleration software. To ensure investment protection, RAID configurations, data, and most options can transfer intact when you are upgrading to a more advanced controller. ThinkServer AnyRAID options are common across the Lenovo ThinkServer next-generation portfolio. Lenovo offers the following ThinkServer AnyRAID controllers to provide coverage for various business and technical requirements: Lenovo ThinkServer AnyRAID 110i is a software RAID controller that offers a low-cost solution for light workloads with limited users. Lenovo ThinkServer AnyRAID 510i is an IOC-based RAID card that offers an affordable hardware controller that delivers performance and reliability. Lenovo ThinkServer AnyRAID 720i is a RoC-based controller that offers advanced RAID configurations, protection, and software. Lenovo ThinkServer AnyRAID 720ix is similar to the AnyRAID 720i, but contains an onboard SAS expander to support up to 26 drives. The AnyRAID adapter functionality is summarized in Table 12. Table 12 AnyRAID Feature and Support Summary 110i AnyRAID 510i AnyRAID RAID 720i AnyRAID RAID 720ix AnyRAID Maximum Device 26 SATA, SAS, SSD, 6 SATA, SATA SSD 8 SATA, SAS, SSD 8 SATA, SAS, SSD Support PCIe SSD Supports M.2 SSD No No No Yes Data Transfer Rate Up to 6 Gbps Up to 6 Gbps Up to 12 Gbps Up to 12 Gbps RAID Levels 0/1/10 0/1/10 Optional 5 Optional 5 0/1/10/5/50/6/60 0/1/10/5/50/6/60 JBOD Mode Yes Yes Yes (only without Cache installed) Yes Online Capacity Expansion Yes Yes Yes Yes RAID Level Migration Yes Yes Yes Yes Global Hot Spare Yes Yes Yes Yes Cache Protection N/A N/A 1 GB Read only 1/2/4 Read-Write Flash/Supercap protected cache Yes (included with cache modules) 1 GB Read only 1/2/4 Read-Write Flash/Supercap protected cache Yes (included with cache modules) RAID FastPath and CacheCADE Pro 2.0 N/A N/A SED Support No No Yes Yes SAS Expander No No No Yes (up to 26 SAS drives) Copyright Lenovo All rights reserved. 14

15 AnyBay PCIe SSD Support 110i AnyRAID 510i AnyRAID RAID 720i AnyRAID RAID 720ix AnyRAID No No No Yes The TD350 chassis and AnyRAID controller compatibility is summarized in Table 13. Table 13 AnyRAID Compatibility Matrix Chassis Type RAID 110i RAID 510i RAID 720i RAID 720ix 2.5-inch 8 bay n/a 2.5-inch 16 bay n/a n/a n/a 2.5-inch 24 bay n/a n/a n/a 2.5-inch 24 bay (with AnyBay support) n/a n/a n/a 3.5-inch 6 bay 3.5-inch 12 bay n/a n/a n/a Hybrid n/a n/a n/a Options and Upgrade Path Lenovo designed the AnyRAID offerings to grow with your requirements, which maximizes your investment. RAID volume configurations and data stay intact during controller upgrades throughout the portfolio, from the RAID 110i to the AnyRAID 720ix. Options can also be moved between cards wherever it provides a benefit. For example, the RAID 5 upgrade key for the RAID 110i also works with the RAID 510i controller. The cache options and software licenses for the AnyRAID 720i also transfer to the AnyRAID 720ix. The ordering information for AnyRAID adapters and upgrade options is shown in Table 14. Table 14 AnyRAID Options Description Lenovo ThinkServer RAID 110i RAID 5 Upgrade Lenovo ThinkServer RAID 510i AnyRAID Adapter Lenovo ThinkServer RAID 510i RAID 5 Upgrade Lenovo ThinkServer RAID 720i AnyRAID Adapter Lenovo ThinkServer RAID 720ix AnyRAID Adapter with Expander Lenovo ThinkServer RAID 720i 1GB Modular DRAM Upgrade Lenovo ThinkServer RAID 720i 1GB Modular Flash and Super Capacitor Upgrade Lenovo ThinkServer RAID 720i 2GB Modular Flash and Super Capacitor Upgrade Lenovo ThinkServer RAID 720i 4GB Modular Flash and Super Capacitor Upgrade Part Number 4XB0F XB0F XB0F XB0F XB0F XB0F XB0F XB0F XB0F28698 Networking and PCIe I/O Expansion Options The Lenovo TD350 offers a wide range of I/O options for ultimate flexibility, which provides support for the most demanding application requirements. The server provides an integrated Gigabit Ethernet controller that supports one 1 Gbe port for management and two 1 GbE RJ45 connectors. More network connections are available via PCIe slots. Copyright Lenovo All rights reserved. 15

16 PCIe Support The TD350 provides seven PCIe slots on the system board. The PCIe I/O expansion slot options as seen from the rear of the server are shown in Figure 7. Figure 7 TD350 rear view PCIe Slots Three PCIe slots are supported on a server that is configured with one CPU; seven PCIe slots are supported with a dual-cpu server. Details about the supported PCIe slots are provided in Table 15. Table 15 TD350 PCIe Slots PCIe Processor Form Type Slot Required Factor Bus Width Mechanical width 1 PCIe 3.0 CPU1 FH/FL x16 x16 2 PCIe 3.0 CPU1 FH/FL x8 x16 3 PCIe 3.0 CPU1 FH/FL x8 x16 4 PCIe 3.0 CPU2 FH/FL x8 x16 5 PCIe 3.0 CPU2 FH/FL x16 x16 6 PCIe 3.0 CPU2 FH/FL x8 x16 7 PCIe 3.0 CPU2 FH/FL x8 x16 ThinkServer PCIe Adapters The TD350 supports a number of PCIe NIC, HBA, and CNA adapters to fulfill your connectivity requirements. Copyright Lenovo All rights reserved. 16

17 PCIe Network Adapters The Lenovo TD350 supports a range of PCIe NIC adapters that are suited for various Ethernet connection requirements, from 1 Gbps quad and dual port adapters to 10 Gbps dual port adapters. A summary and ordering information for the Lenovo PCIe NIC portfolio is provided in Table 16. Lenovo ThinkServer 1Gbps Ethernet I350-T2 Server Adapter by Intel Table 16 PCIe NIC Summary Lenovo ThinkServer 1Gbps Ethernet I350-T4 Server Adapter by Intel Lenovo ThinkServer 10Gbps Ethernet X520-SR2 Server Adapter by Intel Lenovo ThinkServer 10Gbps Ethernet X520-DA2 Server Adapter by Intel Lenovo ThinkServer 10Gbps Ethernet X540-T2 Server Adapter by Intel Speed 1 Gbps 1 Gbps 10 Gbps 10 Gbps 10 Gbps Ports Dual Quad Dual Dual Dual Cable Medium Copper (RJ45) Copper (RJ45) Fiber SFP+ Copper SFP+ Copper (RJ45) Interface PCIe v2.0 PCIe v2.0 PCIe v2.0 PCIe v2.0 PCIe v2.1 Protocols Ethernet, iscsi, Ethernet, iscsi, Ethernet, iscsi, Ethernet, iscsi, Ethernet, iscsi, NFS NFS FCoE, NFS FCoE, NFS FCoE, NFS DCB Not supported Not supported Not supported Not supported Supported VMDQ Not supported Not supported Not supported Not supported Supported VMLB Not supported Not supported Not supported Not supported Supported Part Number 4XC0F28730 XC0F XC0F XC0F XC0F28732 PCIe CNA Lenovo ThinkServer PCIe CNAs are based on technology by Emulex. Emulex is acknowledged as a leader in the CNA product category and provides reliable and innovative technologies. A summary and ordering information for the Lenovo CNA portfolio is provided in Table 17. Table 17 PCIe CNA Summary Lenovo ThinkServer OCm14102-Dual Port CNA by Emulex 0Ce14401-UX-L PCIe 40GB 1 Port QSFP+ Converged Network Adapter by Emulex Speed 10 Gbps 40 Gbps Ports Dual Single Cable Medium SFP+ Copper QSFP+ Copper Interface PCIe v3.0 PCIe v3.0 Protocols Ethernet, FCoE, iscsi Ethernet, FCoE, iscsi Part Number 4XC0F XC0F28738 PCIe Fibre Channel HBA The Lenovo ThinkServer TD350 supports Fibre Channel PCIe HBAs from Emulex and Qlogic, which provides choices that fit into your existing data center environment. The HBAs are available in 8 Gbps and 16 Gbps. A summary and ordering information for the Lenovo PCIe HBA portfolio is provided in Table 18. Copyright Lenovo All rights reserved. 17

18 Lenovo ThinkServer LPm16002-M8-L 8Gb 2 Port Fibre Channel Adapter by Emulex Table 18 PCIe HBA Summary Lenovo ThinkServer LPm16002-M6-L 16Gb 2 Port Fibre Channel Adapter by Emulex Lenovo ThinkServer QLE2672 PCIe 16Gb 2 port Fibre Channel Adapter by Qlogic Speed 8 Gbps 16 Gbps 16 Gbps Ports Dual Dual Dual Cable Medium Fibre Fibre Fibre Interface PCIe 3.0 PCIe 3.0 PCIe 3.0 Protocols Fibre Channel Fibre Channel Fibre Channel Part Number 4XB0F XB0F XC0F28745 PCIe SAS HBA Lenovo offers two PCIe SAS HBAs that allow connection to external SAS storage devices, such as the Lenovo ThinkServer SA120 Direct Access Storage (DAS) device. A summary and ordering information for the Lenovo SAS HBA portfolio is provided in Table 19. Table 19 SAS HBA Summary Lenovo ThinkServer 9286CV-8e PCIe 6Gb 8 Port External SAS RAID Adapter by LSI-Avago Lenovo ThinkServer 8885e PCIe 12Gb 8 Port SAS Adapter by PMC Speed 6 Gbps 12 Gbps Ports Dual Dual Cable Medium SAS SAS Interface PCIe 3.0 PCIe 3.0 Protocols SAS/SATA SAS/SATA Part Number 4XB0F XB0F28699 Systems Management A significant factor in the total cost of a server s ownership is the processes that are used for administering the system hardware, software, and support over the life of the server. Lenovo s ThinkServer system management offerings are based on industry standards enabling integration into existing IT environments. Lenovo s tools emphasize provisioning and operational management, which is a large portion of the system cost. Optional upgrades provide more management capabilities to optimize performance and usage of the servers. Deployment Embedded within every Lenovo next-generation ThinkServer system, ThinkServer Deployment Manager is a tools suite that provides a complete set of provisioning capabilities from a single interface. ThinkServer Deployment Manager automates many of the tasks that are associated with server provisioning, including hardware configuration, operating system deployment, device driver (for OS installation) and firmware updates, and server cloning. Because ThinkServer Deployment Manager is integrated into the UEFI pre-boot environment, the tools operate independently of the server and are Copyright Lenovo All rights reserved. 18

19 available regardless of system s operational state. Formatting a system drive or reinstalling the operating system does not remove the tools. Also there are no CDs or DVDs to retrieve or store that can impact user experience or productivity. Remote Systems Management ThinkServer System Manager (TSM) is Lenovo s integrated systems management technology that is standard on all next-generation ThinkServer systems. TSM operates independently of the server that is providing hardware-based, out-of-band remote access, and management to ThinkServer systems, regardless of the server s power state or the condition of the OS. TSM is a fully featured management solution that is built on open industry standards that can help reduce related IT expenses by increasing a server administrator s productivity. TSM provides important health and status information to systems administrators, and enables administrators to remotely perform most functions that otherwise require a visit to the server. TSM can be used as part of any server systems management infrastructure, and is well-suited for customers that are deploying servers in remote branches, limited-access data centers, and where oneon one remote-control capability is required. Lenovo s design advancements address key system management concerns. In particular, TSM is a low-cost solution that supports heterogeneous environments, provides full remote management capability, and supports remote deployment. TSM provides the following key features: Choice of a dedicated or shared management Ethernet connection that is configurable in BIOS or in the TSM: o Shared: Port zero of the embedded i210 Ethernet controller is set for system management by default Port one can be set as dedicated to OS or shared with TSM for system management VLANs supported to provide separation between in-band network and TSM o Dedicated: Uses port zero of the embedded i210 Ethernet controller 1 Gb/s maximum TSM bandwidth Remote server management through industry standard interfaces, including: o Secure HTML5 web browser GUI suitable for today s mobile devices and tablets o IPMI 2.0 o DCMI 1.0 o WS-MAN o SMASH-CLP o SNMP v3 (Gets only) A PowerShell CLI provides increased flexibility and scripting capabilities Automatic out-of-band notification and alerts from: Copyright Lenovo All rights reserved. 19

20 o SNMP Traps o SMTP ( ) o CIM indications Configurable via web, and PowerShell CLI, IPMI, WS-Man, and SMASH-CLI interfaces TSM Premium, which is available as an optional hardware upgrade key, enables the following advanced features: A remote console that provides complete remote control of the server. A video viewer enables graphical console, keyboard, and mouse redirection of the server. Remote media capability that enables the attachment of local CD-ROMs, DVD-ROMs, USB mass storage devices, ISO images, and IMG images (create from local folders) to the remote server. Support for power monitoring and management with the separately available ThinkServer Energy Manager tool. Energy Manager is a stand-alone, web-based, power management console that enables you to observe, plan, and manage server power usage to decrease power and cooling needs, which helps to lower your total cost of ownership. Energy Manager uses TSM to capture real-time power and temperature data from the ThinkServer system, analyzes the data to optimize server power consumption and workload placement, and provides controls to limit maximum server power consumed. ThinkServer System Manager Premium ordering information is listed in Table 20. Table 20 ThinkServer System Manager Premium Option Description Part number Maximum supported Lenovo ThinkServer System Manager Premium 4XF0G ThinkServer Energy Manager Lenovo ThinkServer Energy Manager (TEM) provides power management for servers, which enables server density and datacenter capacity to be increased through use of power capping. TEM is an agent-less, web-based console that tracks and analyzes real-time power consumption and thermal data for servers and other supported devices in the data center. With this data, administrators can plan and manage server power and cooling. By using built-in intelligence, TEM identifies power consumption trends, ideal power settings, and cooling analysis so that you can develop power-saving usage policies that adjust server power caps based on server usage, business conditions, and power consumption trends. When a user-defined power or temperature threshold is reached, an alert can be generated to inform you of the event. An emergency feature can automatically help maintain business continuity; when power outages or temperature events occur, TEM can dynamically cap power to shed load and distribute remaining power to servers prioritizing business-critical workloads. With the ability to monitor, analyze, and control the power and cooling of Lenovo and non-lenovo servers, TEM enables you to take control of power management and reduce operational costs. Copyright Lenovo All rights reserved. 20

21 A single node TEM license is included with all next-generation servers with TSM Premium. Licenses are available for next-generation servers without TSM, selected fourth generation ThinkServer systems, and third-party servers 2 via Node License Packs, as shown in Table 21. Users of Lenovo Smart Grid can upgrade to TEM at no charge. Table 21 ThinkServer Energy Manager Ordering Information Description Part Number Maximum Supported Lenovo ThinkServer Energy Manager Node License 4L40E51621 Single Node Lenovo ThinkServer Energy Manager Node License Pack 4L40E Nodes Lenovo ThinkServer Energy Manager Node License Pack 4L40E Nodes ThinkServer Partner Pack for VMware vcenter The Lenovo Partner Pack for vsphere vcenter Server provides detailed system information about Lenovo ThinkServer hosts in a VMware virtualized environment, including extended inventory and status information about processors, memory, fans, temperature sensors, and more. It also enables actions, such as starting a remote console or the Think Server Management Module (TMM) interface. The Partner Pack integrates into vcenter by using the open plug-in architecture and allows one pane of glass management for the virtualized environment, so administrators can continue to use familiar tools. Unlike options from other server providers, the Lenovo Partner Pack integrates into vcenter and does not require the installation of extra consoles or software. ThinkServer Partner Pack for Microsoft System Center Operations Manager Microsoft System Center Operations Manager (SCOM) is part of the Microsoft Systems Center suite and provides the operational management functions, such as health monitoring, performance data collection, and administrator-initiated or automated actions. Implemented as a Management Pack for SCOM, the Partner Pack is integrated into SCOM by using the native Management Pack interface, which allows IT administrators to manage ThinkServer systems by using familiar tools and one pane of glass management. The Lenovo Partner Pack for SCOM automatically discovers and provides detailed system information about the Lenovo ThinkServer managed servers, including component inventory and component and sensor status. The Partner Pack also enables actions, such as restarting or powering off the ThinkServer and accessing the Remote Desktop Console via RDP and accessing the TMM interface. The Partner Pack uses In-Band management to manage ThinkServer systems that are running Microsoft Windows Operating Systems with the System Center Agent installed. 2 For more information about supported non-lenovo platforms, see the ThinkServer Energy Manager User s Guide. Copyright Lenovo All rights reserved. 21

22 Unlike options from other server providers, the Lenovo Partner Pack integrates into SCOM and does not require the installation of other consoles or software. Power, Thermal and Acoustics The TD350 is intrinsically energy efficient with of the following power saving and power management features to help reduce operational costs: The TD350 uses low power components, including DDR4 memory and low power CPU options. Power supply choices that can be selected based on system configuration, which enables greater power supply efficiency in use. The server can be configured with 80 Plus Platinum or Titanium-rated power supplies and is compliant with Energy Star 2.0 when these power supplies are used. Titanium rated supplies are up to 96% efficient at high loads. System power profiles can be configured in BIOS to optimize usage for maximum performance or energy efficiency. Lenovo Energy Manager provides system level power monitoring and management, which enables user- defined power capping. Power Supply Options Power Supplies that are available for the TD350 are highly efficient with Energy Star 80 Plus Platinum and Titanium supplies. Several power supply options are available and can be selected to match the workload and configuration of the server for even greater efficiencies. All power supplies that are used in the TD350 are common across the ThinkServer next-generation server portfolio, which simplifies management across large installations. Power supplies are auto-sensing and feature a line-cord retention mechanism to prevent unintended disconnects. The power supply options that are available for the TD350, operating characteristics, efficiency ratings and ordering information are listed in Table 22. Part Number Power Rating (Watts) 80 Plus rating Table 22 Power Supply Options Voltage Range AC 115 VAC 230 VAC Efficiency at Percentage of PSU rated load 20 % 50 % 100 % 20 % 50 % 100 % 4X20G Gold % 90% 87% 88% 92% 88% 4X20F Platinum % 92 % 89 % 90 % 94 % 91 % 4X20F Platinum % 92 % 89 % 90 % 94 % 91 % 4X20F Titanium N/A N/A N/A 94 % 96 % 91 % 4X20F Platinum % 92 % 89 % 90 % 94 % 91 % Supported Configurations The TD350 supports several configurations that can be selected based on the wanted server configuration, workload, or reliability requirements. Copyright Lenovo All rights reserved. 22

23 The server can be ordered with a single power supply or with two power supplies for redundancy in the unlikely event of a power supply failure. Both active-active and active-passive forms of redundancy are supported and are configurable through IPMI (command-line interface). Installing two different wattage power supplies is not supported; the lower wattage power supply is disabled, which eliminates redundancy. The size of the power supply should be chosen based on the system configuration, as shown in Table 26. If an installed power supply is smaller than the demand that is placed on it, power consumption is capped with a potential impact on system performance. If Uninterruptable Power Supplies (UPS) are used with the TD350, the output of the UPS should be of a pure sine wave. Ordering information for world-wide power cords is shown in Table 23. Table 23 World-wide Power Cord Part Numbers Description ThinkServer C13-C14 WW 250V 10A 1.8m Jumper Cord ThinkServer C13-NEMA_5-15P US 125V 10A 1.8m Power Cord ThinkServer C13-BS_1363A UK 250V 10A 1.8m Power Cord ThinkServer C13-DK_2.5A Denmark 250V 10A 1.8m Power Cord ThinkServer C13-CEE_7.7 Europe 250V 10A 1.8m Power Cord ThinkServer C13-CE123_50 Italy 250V 10A 1.8m Power Cord ThinkServer C13-NRB_14136 Brazil 250V 10A 1.8m Power Cord ThinkServer C13-IRAM_2073 LA 250V 10A 1.8m Power Cord Part Number 4X90F X90F2965 4X90F X90F X90F X90F X90F X90F92977 Thermal The TD350 can run at 45 o C continuously without time restrictions, which is an industry first. This ability provides value in data centers that can or intend to use new energy efficient cooling technologies, as well as organizations who install their servers in segregated or less-controlled environments. Lenovo has carefully designed and tested the TD350 to address concerns about long-term reliability. Specifically, the following measures were taken: Very stringent component temperature and voltage de-rating requirements were adopted to insure reliable operation across all supported environments. Components are placed in the system for optimal airflow. With advanced thermal control, temperatures of critical components are often lower at higher ambient temperatures than in normal environments. The system design was thoroughly tested across the entire A4 temperature range. The system environmental specifications for the TD350 are shown in Table 24. Copyright Lenovo All rights reserved. 23

24 Table 24 Temperature, Humidity, and Altitude Specifications Specification Operating ambient temperature 10 C - 45 C 50 F F Transit ambient temperature -40 C C -40 F F Operating Humidity 20% - 80% RH, non-condensing Transit humidity 8 % - 90% RH, non-condensing Operating altitude m 0-10,000 ft Maximum allowable ambient temperatures must be derated at altitudes above 950 m (3100 ft), as shown in Figure 8. Allowable ambient temperatures 35 C - 40 C are reduced 1 C for every 175 m (575 ft) above 950 m, and 1 C for every 125 m (410 ft) above 950 m for ambient temperatures 40 C - 45 C. The maximum rate of temperature change allowed is 20 /hr. Figure 8 Allowable Temperature versus Altitude Security The TD350 provides a hardware security module (optional), TSM hardware security, an optional chassis intrusion lock, and server cover lock. TPM The TD350 provides an optional Trusted Platform Module (TPM) to securely store the passwords, certificates, and encryption keys that can be used to authenticate the platform. TPM is a hardwarebased system security feature that supports Trusted Computing Group (TCG) 1.2. TPM supports Windows BitLocker Drive encryption, which is a Windows data protection feature. BitLocker uses the TPM to protect user data and to ensure that a Windows server was not tampered with. Copyright Lenovo All rights reserved. 24

25 TSM Security TSM provides the following security features: User authentication through LDAP/Active Directory or local hardware-stored user accounts and passwords Role-based authorization: Enables administrators to configure specific privileges for each user Interface Security: o Session time-out: Provides automatic session time-out for inactivity (Web, Telnet, SSH, and KVM) o Firewall configurable to block network traffic based on IP address or network port Configurable Network Service ports: Allows customization of ports used by TSM services Security settings that are configurable through the Web interface, PowerShell CLI, and IPMI Encryption secured with 256-bit Secure Sockets Layer (SSL): o Secure Web-server (HTTPS) o Secure LDAP (LDAPS) o Supports Virtual Console and Virtual Media encryption TSM supports terminal connections to clients using SSH version 2.0: SSH uses user ID and password pairs stored in local user accounts or AD/LDAP server VLAN support: o Enables management traffic to be located in a private management VLAN in dedicated and shared network modes o VLAN groups can be used to limit network access to devices that are subscribed to the VLAN group Rack and cable management The Lenovo TD350 supports installation within a rack via the optional static rack kit. An optional Cable Management Bar (CMB) is available for cable management. The ordering information for the CMB and static rack kit is provided in Table 25. Table 25 Rail System Ordering Information Description 4-Post Static Rack Kit Cable Management Bar Part Number 4XF0G XF0G45876 Warranty options The Lenovo ThinkServer TD350 features one-year or three-year next business day onsite warranty coverage, depending on the server model. The warranty can be extended to three, four, or five years, up to a maximum coverage period of five years. If Lenovo determines that the product problem is covered by the product warranty and cannot be Copyright Lenovo All rights reserved. 25

26 resolved over the telephone, a technician is dispatched to arrive on-site, typically the next business day in major metropolitan areas. Calls that are received after 4:00 p.m. local time require an extra business day for service dispatch. On-site service is available only in metropolitan areas, and next business day service is not guaranteed. The warranty extension offerings that are available for the TD350 are shown in Table 26. Table 26 TD350 Warranty Extension Offerings Offering Description 4 hour - 9x5 Upgrades standard warranty response time to the same day the initial service call is placed. Service includes: 4-hour onsite response time 9x5 service window Technician Installed CRUs 4 hour - 24x7 Extends -hour response time window to around the clock. Service also includes Technician Installed CRUs. 8 hour - 24x7 Offers an 8-hour response time window 24 hours a day, 365 days per year; ensures excellent same day response at a lower cost than higher response 4-hour offerings. Post Warranty Offerings Lenovo s post warranty services are available in one year increments. All service levels are available: next business day onsite, 9x5x4, and four- and eight-hour 24x7 response time windows. Post warranty offerings are also available bundled with Priority Support or Keep Your Drive Multi Drive for a complete solution in one simple, value priced offering. Priority Support Lenovo s Priority Support Offering enhances our award-winning call center support to provide top priority queue assignment to specialized ThinkServer Technicians. Priority support accelerates call center troubleshooting to get your problems resolved quickly, and includes more value added support for Lenovo provided software tools. Priority support can be purchased stand-alone to match the base warranty of your ThinkServer System or in convenient bundles with our same-day response services. Keep Your Drive, Multi Drive Lenovo s ThinkServer Keep Your Drive Multi-Drive service is a multi-drive hard drive retention offering that ensures your data is always under your control, regardless of the number of hard drives that are installed in your ThinkServer system. In the unlikely event of a hard drive failure, you retain possession of your hard drive while Lenovo replaces the failed drive part. Your data stays safely on your premises, in your hands. Keep Your Drive Multi-Drive can be purchased stand-alone to match the base warranty of your ThinkServer system or in convenient bundles with our same-day response services. All Lenovo four-hour and eight-hour service offerings require Customer Server Location Activation. For more information about this process, see this website: Copyright Lenovo All rights reserved. 26

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