Contents Replacement Supplies... 3 Using the Address Book Using Profiles Loading Media Control Panel Keys... 6

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2 Contents Replacement Supplies... 3 Where to Purchase... 3 Part Numbers...3 Measuring Usage...5 Take Advantage of OKI s Supply Manager!...5 Check Out OKI Managed Services...5 Control Panel Keys... 6 Status Panel... 9 Loading Documents In the ADF...10 On the Glass...11 Sending Documents Via Sending Documents to FTP Making Copies Increasing Copy Count...15 Improve Copy Quality...15 Changing Scale...16 Adjusting Density...16 Using the Address Book Using Profiles Loading Media Paper Cassette Tray...19 Face Down Stacker...20 Face up Stacker...20 Multi-purpose Tray...21 Transparencies & Labels...22 Envelopes Setting Power Save Mode Immediate Power Save Mode...24 Set Power Save Time Interval...24 Cleaning the ADF Rollers and Pad...25 Glass...26 Replacing the ADF Pad Replacing the Toner Cartridge Cleaning the LED heads

3 Contents Troubleshooting Paper Jams...33 In the ADF...33 In the Printing unit Codes/Messages...38 Service and Support For the latest information, go to For more detailed information, see your on-line User s Guide. 2

4 Replacement Supplies Where to Purchase Consult the dealer where you purchased your MFP Consult an Oki Data Authorized Sales or Service Dealer. For the nearest dealer, call U.S., Puerto Rico, Guam, U.S. Virgin Islands: Order on the Internet U.S. only: Order toll-free at , using VISA, MasterCard or AMEX. Check office supply catalogs. Part Numbers ADF Pad Toner Cartridges, Type C6 STANDARD Color OKI Part # Black Cyan Magenta Yellow HIGH CAPACITY Black Cyan Magenta Yellow

5 Replacement Supplies Image Drums, Type C6 Other Consumables Consumable Oki # Fuser , 120V , 230V Transfer Belt Color OKI # Black Cyan Magenta Yellow

6 Replacement Supplies Measuring Usage Take Advantage of OKI s Supply Manager! Calculates your usage based on information you provide. Sends you an when it s time to reorder. To register, go to Check Out OKI Managed Services A document output analysis of your business which could save you up to 30% on your printing costs. Call today to schedule an appointment with an OKI Managed Services project manager. Or, for more information, go to 5

7 Control Panel Keys Copy Area 1. Zoom - Increase or decrease scaling in 1% increments up to 400% and down to 25%. 2. Copy Quality - Select copy quality. 3. Copy Density - Change the density level. 4. Copy Count - Enter copy quantity or address. Display and Function Area 5. Copy Count - Indicates the number of copies selected. 6. Copy Mode - Select copy mode. 7. Scan Mode - Select the Scan mode (also the default working mode). 6

8 Control Panel Keys (cont d) 8. Additional Settings - Execute additional settings of "Copy" and "Scan" modes. (The settings are available only for three minutes. After three minutes, the settings automatically return to the default value). 9. Up/Down/Left/Right Keys - Move the cursor in the display up/down/ left/right. The up/down keys switches function indication. The left key returns to the upper level of the setting. The right key goes to the lower lever of the setting. 10.OK/Select - Select and confirm current setting selections. 11.Cancel/Return - Cancel selections and go back to the top level of the setting. The key cancels any previous input. 12.FTP Address - Indicates the existing FTP address for the "Scan to" mode. 13.Address book - Indicates the existing mail address for the "Scan to" function. This key is only available in the "Scan to" mode. 7

9 Control Panel Keys (cont d) Start and Other Keys 14.Menu - Access the menu to set up the MFP. 15.Reset - Change the scanner to the factory default settings. 16.Power save - Press once to go to "sleep" mode (continuous press is invalid) Power LEDs Power - Lights to indicate "power on and ready". Alarm - Lights to indicate error conditions. Sleep - Lights to indicate power save mode. 18.Mono - Select to send or copy document(s) in black/white. 19.Color - Select to send or copy in color. 20.Stop - Select to stop all operations (display shifts to stand-by screen for each function). Does not affect settings.

10 Status Panel SWITCH Operation. STATUS Lights: (Green) 1 sec press: Start paper supply in MP Tray; recover from memory overflow error 2 sec press: Print Status Page* 5 sec press: Print Demo Page 2 sec press: Job Cancel POWER/ONLINE/OFFLINE Warm-up, Data Printing, temperature/density adjusting 2 sec blink: off-line error is occurring 3 sec blink: job cancelled 4 sec blink: Power Save Mode PAPER OUT WARNING Empty Tray Manual Feed Request CONSUMABLE LIFE WARNING Example: Order toner (See scanning unit display panel for specific toner cartridge.) ALARM 1 sec blink: Error, press ON- LINE or CANCEL to continue printing. 2 sec blink: Cover open, Paper Jam, Replace consumable 3 sec blink: serious error, call service. * The Status Page provides details of printer settings and status information. 9

11 Loading Documents The MFP can scan/copy/send documents either in the ADF (Automatic Document Feeder) or on the glass. The ADF can hold up to 50 pages. Using the ADF Make sure your documents meet the following specifications: Size: 4.5" x 5.5" (114.3 x 139.7mm) to 8.5" x 14" (215.9 x 355.6mm) Weight: 16 to 28 lb. (9.002" to 0.006" sheet thickness) Document(s) should be: square or rectangular and in good condition (not fragile or worn); free of curl, wrinkle, tears, wet ink, or punch holes, staples, paper clips, paper sticky notes. For irregular type of documents, use the glass or make a copy first and then transmit the copy. In the ADF 1. Make sure your document is free of staples, paper clips and is not torn. 2. If your have multiple pages, fan your documents to avoid occasional paper jams. The ADF holds up to 50 pages sheets of 20 lb. paper. 3. Place your document with the text FACE UP in the ADF and make sure that the top of each page feeds in first. 4. Adjust the paper guides (1) to center the document in the ADF. 10

12 Loading Documents (cont d) On the Glass If you need to scan/copy/send pages from books, newspaper clippings, or paper with wrinkles, use the glass. 1. Open the document cover to reveal the glass. 2. Place your document with the text FACE DOWN on the glass and align the document(s) in the upper-left corner. Keep the glass clean and do not leave documents on it. 3. Close the document cover. 11

13 Sending Document(s) Via Note: An Address Book is created using the Homepage web tool or Network Setup Tool (NST). See Using the Address Book on page Place document(s) with text face UP in the ADF or DOWN on the glass. 2. Press on the control panel. The screen appears. (Press the down key to display next item.) 3. In the To field, enter the destination address from the address. Press to return to the main screen. 4. Enter or select CC and BCC address as well, if necessary. Enter the subject of your . If not entered, Default Subj. displays. 5. Press the to send your document(s) in black and white, or Address Book by pressing on the control panel. Use the up and down arrows on the control panel to select multiple addresses and press the button. Or simply type the initial letter of the 12 in color. to send your document Note: If you make a mistake, press STOP to cancel the operation. If you stop typing in the From, Subject, To, CC, or BCC fields for 3 minutes, the display clears what you have typed.

14 Sending Document(s) Via (cont d) To send scanned document(s) to multiple addresses, add a comma between each address. To scan a multi-page document and convert it to a single image file, choose MTIFF or PDF (default) output file. 13

15 Sending Document(s) to FTP Profiles are created using the Homepage web tool or Network Setup Tool (NST). See Using Profiles on page Place your document(s) with text face UP in the ADF or face DOWN on the glass. in color. to send your document(s) 2. Press and button on the Control Panel. The display prompts the profile filing screen. 3. Choose the required profile (filing destination) and press. 4. Press to send your document(s) in black and white, or 14

16 Making Copies 1. Place your document with text face UP in the ADF or face DOWN on the glass. 2. Press to copy your document in black and white, or to copy your document in color. Note: If you make a mistake, press STOP to cancel the operation. Increasing Copy Count To make more than one copy: 1. Press to prompt the Copy screen. 2. Enter the desired copy count using the numeric keypad. The display shows the copy count. Improve Copy Quality The machine is preset to Speed mode. Change to Fine mode to improve copy quality. 1. Press to prompt the copy screen. 2. Click the Copy Quality button to choose Fine. 15

17 Making Copies (cont d) Changing Scale To enlarge your original up to 400% or reduce it down to 25%: 1. Press to prompt the Copy screen. in 1% increments. Or, press the Select button (2) to choose a preset value. Adjusting Density Adjust quality by changing your original document to a lighter or darker contrast. Press the Copy button on the panel to prompt the Copy screen. Press the Press Variable (1), then press or to enlarge or reduce your document Density button to choose your desired density. Note: After you have completed copying, the machine will return to the preset value. 16

18 Using the Address Book Note: The address book cannot be assigned on the control panel. Create an address book, by entering either the machine s web page or the Network Setup Tool. Note: Requires a password. Using the Homepage Web Tool 1. Type the Address of the MFP in the URL field of your browser and then press Enter. 2. Click Address Book Manager and follow the instructions. Using the Network Setup Tool 1. Install the Network Setup Tool (Oki MFP Management) from the supplied CD. 2. To start it, from the Taskbar, click Start > Settings > OKI MFP Network Setup Tool. 3. Click Address Book Manager and follow the instructions. 17

19 Using Profiles A profile contains a list of filing parameters such as your filing protocol, directory, file name, and other scanner parameters. You can create up to 20 profiles. To create a filing profile: Note: Requires a password. Using the Web Page 1. Type the Address of the MFP in the URL field of your browser and then press Enter. 2. Click Profile Manager and follow the instructions. Using the Network Setup Tool 1. Install the Network Setup Tool (Oki MFP Management) from the supplied CD. 2. To start it, click Start > Settings > OKI MFP Network Setup Tool. 3. Click Profile Manager and follow the instructions. 18

20 Loading Media Paper Cassette Tray For more information, see the on-line User's Guide. Recommended Paper weight=17 to 32 lb. 1. Remove the paper Tray from the printer. 3. Load the paper. 4. Adjust the rear stopper (1) and paper guides (2). 5. Replace the paper tray. 2. Fan the paper to be loaded. Letterhead Load paper face down, top edge towards the front of printer unit. 19

21 Loading Media Paper Stackers Face Down Stacker The face down stacker is on the top of the printer unit > Holds up to 250 sheets of 20 lb. standard paper > Feeds documents face down, last page on top. Face up Stacker tray extender (2) pulled out when required for use. The face up stacker > Feeds documents face up > Holds up to 100 sheets of 20 lb. standard paper, > Handles stocks up to 54 lb. > Always use this stacker and the multi-purpose feeder for paper stock heavier than 32 lb. (120g/m 2.) 1 2 The face up stacker (1) at the rear of the printer unit should be opened and the 20

22 Loading Media Multi-purpose Tray Recommended paper weight = lb Letterhead Load letterhead printed side up and top edge into the printer. Always use the face up (rear) stacker for heavy paper (card stock etc.) Print side up. 21

23 Loading Media Multi-purpose Tray (cont d) Transparencies & Labels Envelopes, transparencies and labels must be able to withstand 446 F. (230 C) for 0.2 seconds, including mechanical pressures to 25 psi (1.8 kg/ cm 2. Insert transparencies and labels print side up. > Sizes: Letter, A4 > Feed Tray: MP Tray only > Exit Tray: Rear Exit only > Type Tranparencies: 3M CG3720 > Type Labels: Letter size carrier- Avery 5161 White A4 size carrier - Avery 7162, 7664, 7666 White 22

24 Loading Media Multi-purpose Tray (cont d) Envelopes > Size: COM-10 > Feed Tray: MP Tray only > Exit Tray: Rear Exit only Flap side down, aimed into the printer. 23

25 Setting Power Save Mode Immediate Power Save Mode Press to immediately enable power save mode. Set Power Save Time Interval 1. Press Menu. The printer menu displays. 2. Use the key to scroll down to Management. Press SELECT. 3. Enter the password. 4. Press key to scroll down to Power Saving. Press SELECT. 5. Press key το select the time interval. Choices: Off, 5, 15, 30, 60, 240 minutes. 6. Press SELECT. 7. Press CANCEL to save the setting and exit the menu mode. 24

26 Cleaning the ADF Rollers and Pad If documents are not feeding smoothly through the ADF, please follow these cleaning procedures. 1. Moisten a cotton swab with isoropyl alcohol (95%). 2. Open the ADF front cover to the left. 4. Wipe the pad (3) in the direction from top to bottom Close the ADF cover. 3. Wipe the feeding roller (1). Move the swab from side to side while rotating the rollers. Be careful not to snap or damage the pick springs (2). 25

27 Cleaning the ADF Glass To ensure optimum image quality and performance, clean the glass occasionally to remove dust or any toner particles. 1. Open the document cover Dip a soft clean cloth with isopropyl alcohol (95%). 3. Gently wipe the document glass (1) and the white sheet beneath the document cover (2). 4. Close the document cover. 26

28 Replacing the ADF Pad After scanning approximately 100,000 pages through the ADF, the pad module may be worn out cause feeding problems. Note: One replacement pad is included with your unit. To order additional pads see "Replacement Supplies Purchasing Information." 2. Press white plastic arms on the sides of the ADF snap-in pad module inward and pull the pad out. 1. Open the ADF front cover to the left. 3. Take the new ADF pad module from it s box. 27

29 Replacing the ADF Pad (cont d) 4. Press both arms of the new pad module inward. 5. Place the pad into the holder until it snaps into place. 28

30 Replacing the Toner Cartridge CAUTION To avoid toner waste and possible toner sensor errors, do not change the toner cartridge(s) until "TONER EMPTY" is displayed. fully towards the front of the machine, in the direction of the arrow. Note: If you do spill any toner, lightly brush it off. If necessary, use a cool, damp cloth to remove any residue. Do not use hot water or solvents, which will make stains permanent. Switch off the machine and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release button and open the top cover fully. 2. Note the positions of the four toner cartridges. 3. Pull the colored toner release lever (1) on the cartridge to be replaced 1 WARNING! If the machine has been powered on, the fuser may be hot. This area is clearly labeled. Do not touch. 29

31 Replacing the Toner Cartridge (cont d) 4. Lift the right-hand end of the cartridge (1) and draw it to the right and out (2). 6. Remove the new cartridge from its packaging. 7. Gently shake the new cartridge from end to end several times to loosen and distribute the toner Dispose of the old cartridge responsibly, using the package that the new cartridge came in. 30

32 Replacing the Toner Cartridge (cont d) 8. Remove the wrapping material and peel off the adhesive tape. 9. Holding the cartridge by it top center, insert the left end (1) into the image drum first, pushing it against the spring on the drum unit, then lower the right end onto the image drum (2). 10..Press gently down on the cartridge to ensure it is firmly seated. 11.Push the colored lever (1) towards the rear of the machine to lock the cartridge in place. 31

33 Replacing the Toner Cartridge (cont d) Cleaning the LED heads Clean the LED heads > whenever you install a new toner cartridge. > if the printed sheets show signs of faded images, white stripes, or blurred letters. 1. Open the printer top cover. 2. Use the lens cleaner supplied with the toner cartridges (or a clean, soft cloth) to gently clean the LED head. 3. Close the top cover. 32

34 Troubleshooting Paper Jams In the ADF 1. Gently open the ADF front cover to the left. 2. Carefully pull the paper out of the ADF unit. 3. Close the ADF front cover. In the Printing unit 1. If a sheet is well advanced out of the top of the printer, grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later. 2. Press the cover release and open the printer s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labeled. Do not touch. 3. Note the position of the four cartridges as you will need to remove them. 33

35 Troubleshooting Paper Jams (cont d) 4. Lift the black image drum, complete with its toner cartridge, up and out of the printer. CAUTION The green image drum surface of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. 7. Look into the printer to check for any sheets of paper on any part of the belt unit Place the cartridge on a piece of paper to prevent toner leak marks and protect the green drum surface. 6. Repeat removal procedure for each of the remaining toner/image drum units

36 Troubleshooting Paper Jams (cont d) (a)to remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet, pull it forward into the drum cavity and withdraw it. (b)to remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet the sheet from the belt, push the fuser pressure release lever (4) towards the front and down to release the fuser s grip. Withdraw the sheet through the drum cavity area. Then allow the pressure release lever to rise again. Note: If the sheet is well advanced into the fuser (only a short length is still visible), do not attempt to pull it back. Follow the next step to remove it. 8. Starting with the cyan image drum (1) unit nearest the fuser, replace the four image drum units making sure to locate them in the correct order. 1 (c)to remove a sheet just entering the fuser (3), separate the trailing edge of 35

37 Troubleshooting Paper Jams (cont d) 9. Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room light. 10.Open the rear exit tray (5) and check for a sheet of paper in the rear path area (6). Pull out any sheets found. down on the fuser pressure release lever (7) If you are not using the rear exit tray, close it once jammed paper is removed. 12.Lift the front cover release and pull open the front cover. If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser. Raise the top cover, reach around and press 36

38 Troubleshooting Paper Jams (cont d) 13.Check inside the cover and remove any jammed sheets. Close the cover. 14.Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack. 15.Close the top cover being sure the cover latches are closed. 37

39 Troubleshooting Codes/Messages NOTES: F=FLASHING, 1=ON, X=OFF SCANNING UNIT DISPLAY Paper Jam - X Open Top Cover Printing... Paper Size Error Tray X Empty Load YY in Tray X PRINTING UNIT OP PANEL MFP STATUS SOLUTION FFXF Paper Jam Remove jammed paper from the appropriate X location. FFXX Paper Size Error Press On Line button or cancel job and ensure that the paper size in the print job matches paper in tray. Power cycle printer. 11XX Tray Empty Load YY size paper in appropriate tray. Printing... FFXX Manual Feed Request X Toner Empty Replace X Toner (K) (Y) (M) (C) Printer Error Check the Printer Press On Line. FXFF Toner Empty Replace appropriate toner cartridge (K,Y,M or C). FXFF Toner Sensor Error Check that toner cartridge indicated is seated in the drum unit correctly and the lock lever is pushed all the way forward to back of printing unit. 38

40 Troubleshooting Codes/Messages (cont d) SCANNING UNIT DISPLAY Printer Error Check the Printer (Y) (M) (C) Printer Error Check the Printer Printer Error Check the Printer Printer Error Check the Printer Failed to Detect Printer PRINTING UNIT OP PANEL FXFF FXFF FXFF FXFF N/A MFP STATUS Belt lock or black drum installation problem Image drum not installed correctly. Fuser unit is not installed correctly. Transfer belt is not installed correctly. Failed to detect printer. SOLUTION Check that transfer belt locks are in locked position. Check that black drum is properly installed. Check that the image drum indicated is properly installed and fully seated. Reseat the Fuser Unit, make sure it is locked in place. Reseat the transfer belt, make sure it is locked in place. Power OFF printing and scanning units. Check that the USB cable is connected properly. Power ON printing unit, wait until initialized, then power ON scanning unit. 39

41 Troubleshooting Codes/Messages (cont d) SCANNING UNIT DISPLAY Failed to get printer information. Set Supported Paper Size Printer Error Check Printer Printer Error Check Printer PRINTING UNIT OP PANEL N/A N/A 1XXF 1XXF MFP STATUS Communication between scanner and printer failed. Incorrect paper size set in printer menu. Memory overrun Invalid data received SOLUTION Power OFF printing and scanning units. Check that the USB cable is connected properly. Power ON printing unit, wait until initialized, then power ON scanning unit. Only letter/legal paper sizes are supported when making copies. Set the appropriate size in the tray and printer menu. Reduce the amount of copies being sent at one time. Press the On Line button to cancel job. Error occurs when the printer receives an unsupported command. 40

42 Service and Support First... Consult the store where you purchased your MFP. Additional OKI Resources Available 24 hours a day, 7 days a week: > visit our Web site at > Visit my.okidata.com > Call

43 OKI is a registered trademark of Oki Electric Industry Company, Ltd. 3M is a trademark or registered trademark of 3M. AmEx is a registered trademark of American Express Co. Avery is a registered trademark of Avery Dennison Corporation. HammerMill is a registered trademark of HammerMill. MasterCard is a registered trademark of MasterCard International, Inc. VISA is a registered trademark of Visa. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and other countries. Xerox is a trademark of Xerox Corporation.

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