Develop a platform to enable Government, private and social organizations to integrate social and commercial goals for benefit of the rural citizens

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2 Project Brief Digital India is an ambitious programme of the Government of India with a vision to transform India into a digitally empowered society. The programme rests on three vision areas: Creation of a countrywide digital infrastructure as a utility for every citizen, Ensuring governance and services on demand and Digital empowerment of citizens. The Digital India Programme is a mission to prepare India for a knowledge future by making technology central to enabling change. Common Services Centers (CSC) (Hindi: सर व स र क द र) are multiple-servicessingle-point model for providing facilities for multiple transactions at a single geographical location. Common Service Centers is a model of innovative rural micro-enterprise in India which is run and managed by a VLE ( Village Level Entrepreneur)

3 Develop a platform to enable Government, private and social organizations to integrate social and commercial goals for benefit of the rural citizens

4 STATE PORTAL Govt. Service Delivery Mechanism State Data Centre Citizens can access services through Internet Internet REGISTRATION TRANSPORT MUNICIPALITIES UIDAI SHQ Collector s Office Tehsil / Taluks Application Layer Govt. Deptts & Ministeries (including Sub-ordinate offices) Rural / Urban users can use services through CSC Centres Common Service Centres (CSC) State Wide Area Network (SWAN)


6 CSC Rollout Status across India (August 2015) Sl. No. State Total Planned CSCs operational Sl. No. State Total Planned CSCs operational 1 Andaman and Nicobar Lakshadweep Andhra Pradesh Madhya Pradesh Arunachal Pradesh Maharashtra Assam Manipur Bihar Meghalaya Chandigarh Mizoram Chhattisgarh Nagaland Dadar & Nagar Haveli Orissa Daman & Diu Puducherry Delhi Punjab Goa Rajasthan Gujarat Sikkim Haryana Tamil Nadu Himachal Pradesh Telangana Jammu and Kashmir Tripura Jharkhand Uttar Pradesh Karnataka Uttarakhand Kerala West Bengal

7 Benefits of Common Services Centers BENEFITS TO CITIZENS Delivering government services in urban/rural areas by establishing closer links between Government & Citizens Timely delivery of critical information & services through structured system to manage issues of health, Education etc Increase administrative efficiency and provide costeffective access to Government Services CSCs BENEFITS TO Government / Centres Create new/ additional revenue stream for the centre. As the services are rolled out on commission per transaction basis Delivering essential government services such as PAN Card, Election ID, UID etc. Greater exposure to other products & services offered through the centre. E.g. greater awareness of students about the courses offered through the centres

8 Common Services Center - Infrastructure sq. ft space Minimum 1 PC with UPS Minimum 1 Printer Digital / Web Camera Genset / Inverter/ Solar OS and other application software Broadband Connectivity Trained and incentivized manpower CSC KIOSK enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity. Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.

9 CSC Service Portfolio Government To Citizen (G2C) Services Election Commission of India (EC) Services Unique identification Authority of India (UIDAI) Services Passport Services Banking Correspondent (27 banks) National Institute of Open Schooling (NIOS) services PAN Card Services Pension Fund Regulatory Development Authority (PFRDA) services NIELIT services Agricultural Services Health Care Services State e district/ssdg services Business To Customer (B2C) Services Electricity Bill collection in various states Data Card Recharge DTH Recharge CSC Bazaar e commerce/shopping service Mobile Bill Payments Mobile Recharge E learning Premium Collection Insurance Travel IRCTC/AIR Tickets/Bus Bookings Brilliants- medical/ias/iit/banking courses Online Training CSC Rozgar Skill Development


11 Project Mandate to CSC by UIDAI Services Aadhaar enrolment eaadhaar Printing Demographic Data Update Transactions through CSC in Jan 2015 Total Enrollments till date 3.2 Cr Total No. of PECs 5,711 Total No. of Kits deployed 11,733 Biometric Data Update Database Seeding Best Finger Detection Authentication User Agency Authentication Service Agency VLEs are earning about Rs. 30,000+ per month from Aadhaar enrolment


13 Financial Inclusion Banking Banking Services Enrollment of customers, including collection of biometric & other details, provide card (ID Card, Debit, Card, Credit Card, PIN) Products offering No Frills Savings Bank account Recurring Deposit Accounts Transaction facility like Deposit & Withdrawal of money in an account with a bank, Balance Enquiry & issue Receipts/ Statement of Accounts. Remittances from an account with a bank to an account with the same Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank Remittances Fixed Deposit / Overdraft / Retail loans KCC/GCC Third party financial products (with prior approval of the concerned Bank) 13

14 Financial Inclusion Banking (contd.) Commission through Banking Transactions in a month Commission (In Lakhs) Banking Transactions on Daily Basis with key Banks - ~30337 transactions in a day Bank No. of Transactions Bank No. of Transactions Andhra Bank 154 Corporation Bank 56 Bank of Baroda 29,203 Kerala Gramin Bank 12 Bank of India 22 South Indian Bank 31 Central Bank of India 1 State Bank of India 855

15 Financial Inclusion Banking (contd.) No. of Approved CSCs/ KO Code Generated / CSCs Active Approved CSCs KO code Generated CSCs Active No. of KO Code Generated & Active KOs No of KO Generated Active KO 15


17 Financial Inclusion Insurance Insurance Sales 8,000 6,000 4,000 2, ,769 1,1761, No. of Transactions Total Premium (In Lakhs) Premium Collected till Jan 2015 ~68 Cr 7, , , , , Insurance Partners General Insurance Health Insurance Life Insurance United India Insurance Religare Health Insurance Aviva New India Assurance Star Health Insurance India First Life Insurance Future Generali Apollo Munich SBI Life Insurance HDFC ERGO LIC IFFCO TOKIO ICICI Prudential The Oriental Insurance co. HDFC Life Insurance Bharti AXA Reliance General National Insurance Royal Sundram TATA AIG ICICI Lombard Shriram General Insurance 3, , , Total Amount (In Lakhs)


19 Financial Inclusion Pension Pension Services Form submitted by CSCs & PRAN generated Form Submitted by CSC's PRAN Generated Top 3 States (No. of Transactions) ,000 VLE s enabled to offer NPS Lite Swavalamban Scheme online. Launching PRAN on EKYC platform NPS-Lite can be bought by e-kyc using OTP


21 G2C Services RAJASTHAN G2C Services delivered through 48 departments Over 80 services ANDHRA PRADESH G2C Services delivered through 37 departmetns Over 309 services JHARKHAND G2C Services delivered through 20 departments Over 40 services

22 Election Commission of India Services

23 Election Commission Services Revenue for CSC Centres Addition of name in the electoral rolls Deletion of name in the electoral rolls Modification of name / other details in the electoral rolls Transposition of name in the electoral rolls Printing of EPIC card in color Printing of Electoral roll ( Per Page) Search Services Registration of complaint Issue of Replacement of Elector s Photo Identity Card (EPIC)

24 Election Commission Services (contd.) What is the infrastructure Required for providing these services? PC(s) or Laptops Internet Connectivity UPS (Optional) Printer Printers provided by CSC-SPV

25 B2C Services

26 B2C Services B2C Services - ecommerce Mobile Recharge DTH Recharge Dish TV E-charge Data Card Recharge IRCTC Railway Ticket Booking My Bus ticket Booking Bill Payments Entertainment E- Learning


28 Education Digital Literacy Course on Computer Concepts for VLEs (VLE CCC) to train 100,000 VLEs/CSC operators on basic concepts of computer and computer-based services and practices by March Cyber Gram Yojana to impart basic IT literacy training to minority students, especially girls, studying in 1668 madrasas/minority schools in West Bengal, Uttar Pradesh and Tripura. E-Inclusion: IT Training for Rural ST, SC and Women Beneficiaries successfully trained 18,754 ST, 16,947 ST and 18,091 women beneficiaries in basic IT skills from 19 states across the country.

29 Education (contd.) Financial Literacy NABARD Financial Literacy Programme trained 1,01,359 rural youth, especially women, on aspects of financial literacy in the states of Himachal Pradesh, Rajasthan, Jharkhand, Bihar and Uttar Pradesh. Investor Awareness Programme was carried out in 300 select CSCs of Assam, Chhattisgarh, Madhya Pradesh, Jharkhand, Odisha and West Bengal to impart investor awareness for 9752 rural beneficiaries.

30 Education (contd.) Educational Facilitation Services Services No. of Transactions till August 31, 2015 Services for NIELIT courses like CCC, BCC, O Level, A Level, B Level, and C Level courses NIOS Services Basic Computer Course (BCC) for people in rural areas English for Aam Aadmi (online course by GOLS) Cricket Strokes (online cricket coaching by ace cricketer Kris Srikkanth) 15,861 candidates registered for NIELIT courses and examinations 7845 candidates registered for admissions and examinations of various NIOS streams. 626 candidates registered for BCC course. 450 candidates registered for the course. 37 registrations

31 Education (Contd.) National Digital Literacy Mission (NDLM) National Digital Literacy Mission is an ambitious programme formulated under the Digital India initiative to impart digital literacy to 52.5 lakh persons, in the age group of years, across the country. Scheme also covers all Anganwadi workers and Accredited Social Health Activist (ASHA) workers and authorised ration dealers across the country. Two levels of IT training to be provided: Appreciation of Digital Literacy (Level 1) and Basics of Digital Literacy (Level 2)


33 Health Health Apollo Transaction Status ,000 VLE s are enabled to offer Health services; Services offered Telemedicine - Apollo Telemedicine- Medanta Diagnostics- Swasthya Slate Tele Ophthalmology- Venu Tele Ophthalmology Arvind Eye

34 National Optical Fibre Network (NOFN)

35 National Optical Fibre Network (NOFN) Utilisation of CSCs in roll out of National Optical Fibre Network (NOFN) Bharat Broadband Network Limited (BBNL), a Special Purpose Vehicle (SPV), set up by GoI, Ministry of Communication & IT, Department of Telecommunications for the establishment, management and operation of National Optical Fibre Network (NOFN) CSC SPV & BBNL has signed MoU for utilisation of CSCs in roll out of National Optical Fibre Network (NOFN) across the country Target is 2.50 lacs GPU connected through NOFN CSCs are in process of using NOFN in Kerala