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1 1 Modular architecture UI customization IIS ID assignment Authorizer selection HTML/CSS/JS HTML/CSS/JS skin skin API User module Admin module Attribute validation Resource assignment Escalation / delegation KVG language KVG file language file Web components Plug-in logic Workflow manager API service Logging service Database service Privileged PW service Transaction manager Auto-discovery process Password manager Core services Integrations Windows server MSSQL, Oracle Identities, entitlements, policy, history, requests, etc. S.proc S.proc S.proc S.proc Plug-in (Python) Native code (EXE) Stored procedure (SQL) 2 Plug-in Architecture A plug-in architecture allows organizations to mix and match standard functionality with custom business logic, as required. Plug-in points expose a variety of processes, such as: Login ID assignment Request form validation Rules-driven selection of resources. Authorizer routing Request escalation Integration with custom and vertical-market target systems Many plug-ins implementations are provided with Hitachi ID Password Manager, out-of-the-box and can be scripted to produce the desired business logic with minimal effort Hitachi ID Systems, Inc.. All rights reserved. 1

2 3 Multi tiered architecture Target Systems Site #1 User Web Browser Database Server HTTPS Load Balancer HTTPS Hitachi ID Server Hitachi ID Server SQL/SPROC Replication: Encrypted TCP/IP User Web Browser HTTPS HTTPS SQL/SPROC Database Server Target Systems Site # Hitachi ID Systems, Inc.. All rights reserved. 2

3 4 Multi-Master Architecture IVR Server VPN Reverse Server Web Proxy TCP/IP + AES Various Protocols Secure Native Protocol HTTPS SMTP or Notes Mail s Native AD, Unix, password OS/390, change LDAP, AS400 Validate PW Load Balancer SQL/ Oracle Incident Mgmt System SQL DB Hitachi ID Application Server(s) Tickets Password Synch Trigger Systems SQL DB Lookup & Trigger System of Record Target Systems with local agent: OS/390, Unix, older RSA Web Services Local Network Target Systems with remote agent: AD, SQL, SAP, Notes, etc Proxy Server (if needed) Cloud-hosted, SaaS apps Target Systems Remote Remote Data Data Center Center 2014 Hitachi ID Systems, Inc.. All rights reserved. 3

4 5 Key Architectural Features Replicated across data centers Horizontal scailing On premise and SaaS Load balanced Reach across firewalls 6 Database architecture Supported RDBMS Application platform Real-time replication Oracle 11gR1 or 11gR2, Enterprise Edition. Microsoft SQL Server 2008 and 2008R2, Enterprise Edition. Microsoft SQL Server 2008, Express Edition. Multi-master, active-active architecture. Presentation: HTML. UI logic, processes: native code. Business logic: expressions and plug-ins. Data access: stored procedures. fast, scalable. Real-time replication at the app layer. Optimized for WAN between data centers. Encrypted. Tolerates high latency. Tolerates low bandwidth. Queues/retries failures. available Hitachi ID Systems, Inc.. All rights reserved. 4

5 7 Hitachi ID Password Manager Works Across s User Load Balancer Hitachi ID Identity and Access Management Suite Local Network Target Systems Hitachi ID Proxy Servers Remote Remote Network Network TCP/IP + AES Various Protocols Secure Native Protocol 2014 Hitachi ID Systems, Inc.. All rights reserved. 5

6 8 Proxy Servers Hitachi ID Identity and Access Management Suite Possible Intruder Fast, secure protocol Local Network Native protocol: Slow? Plaintext? Blocked by firewall? Hitachi ID Proxy Server Target Systems Remote Remote Network Network TCP/IP bit Crypto Various Protocols 2014 Hitachi ID Systems, Inc.. All rights reserved. 6

7 9 Multiple Servers and Instances Hitachi ID Password Manager supports multiple servers: Built-in automation replicates data, software and configuration. Both real-time and nightly checkpoint replication. Any off-the-shelf load balancer, or just DNS round-robin, can be used to distribute user sessions across servers. Fail-out, not fail-over: Use all servers normally. Remove unresponsive servers from circulation only if required. Deploy to multiple sites, get DR/BC for free. HiPM supports multiple instances per server: Different instances for different policies (ex: users vs. administrators). Multi-tenant deployment for outsourcers. 10 Extranet Network Architecture/Components User Hitachi ID Password Manager Public Internet Application DMZ Workstation A B Load Balancer C Extranet App Legacy apps Customer Records J E Onboarding Web App F Internal Corporate Network I K Load Balancer Outbound Mail System H LDAP User Directory D Middleware to legacy apps G Directory DMZ 2014 Hitachi ID Systems, Inc.. All rights reserved. 7

8 11 Translator User Interface Animation:../pics/camtasia/hipm-translator-ui/hipm-translator-ui-1.cam 12 Mobile app architecture (1/4) IAM Server Phone Public Internet DMZ Private Corporate Network 13 Mobile app architecture (2/4) Risky, controversial, likely not allowed IAM Server Simple, uncontroversial firewall configuration Phone Public Internet DMZ Private Corporate Network 2014 Hitachi ID Systems, Inc.. All rights reserved. 8

9 14 Mobile app architecture (3/4) IAM Server Phone Public Internet DMZ Private Corporate Network How can a smart phone app, without a VPN, access an API or web UI published by an on-premise application server? 15 Mobile app architecture (4/4) IAM Server Phone HTTPS request "Includes userid, deviceid" 2 Public Internet DMZ Private Corporate Network Cloud Proxy 1 Worker thread: "Give me an HTTP request" 3 Message passing system: "Exchange requests" 2014 Hitachi ID Systems, Inc.. All rights reserved. 9

10 16 Mobile app architecture notes Problem We don t want just anyone connecting to the on-premise IAM system. DoS against proxy Lost/stolen device Two factor authentication Solution Deploy an app to the device. Activate the app with a key. Proxy validates that the app has a valid key. IAM system only sees connections from activated devices. Inexpensive key validation. Proxy is sacrificial, IAM system is protected. Deactivate device ID on IAM system. Can still get through proxy, but IAM system rejects requests. Authenticate the device first. Not enough (lost/stolen?) - ask for a password or security questions next. 500, Street SE, Calgary AB Canada T2G 2J3 Tel: Fax: sales@hitachi-id.com File: PRCS:pres Date: April 8, 2014

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