AT&T NetBond for Cloud with Amazon Web Services (AWS)

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1 BOO AT&T NetBond for Cloud with Amazon Web Services (AWS)

2 Table of Contents What is AT&T NetBond for Cloud? 3 Why choose AT&T NetBond for Cloud? 4 What sets AT&T NetBond for Cloud apart?. 5 Customer Showcase: Aira..6 Getting Started 10 2 AT&T NetBond for Cloud with Amazon Web Services (AWS)

3 What is AT&T NetBond for Cloud? As more enterprises are moving some, if not all of their data and applications to the cloud cost effectiveness, network performance and security are top of mind. AT&T NetBond for Cloud provides a dynamic, private connection to Amazon Web Services (AWS). Its enhanced infrastructure makes it easier to securely connect applications, platforms, and services. With AT&T NetBond for Cloud, customers are getting a single, end-to-end solution from one provider that allows them to maintain a hybrid environment, meaning they can utilize their current investments in their on-premises infrastructure and strategy. AT&T NetBond for Cloud has a self-service portal that makes it easy for any organization to provision new Virtual Network Connections (VNCs) on-demand, within minutes. The customizable online portal is available to users 24x7. The easy-to-use portal, combined with trusted support from AT&T NetBond for Cloud advisors allows non-tech-savvy organizations to manage their AT&T NetBond for Cloud environment. With AT&T NetBond for Cloud, organizations are better able to manage their cloud services, streamline operations, scale bandwidth on demand, and reduce costs. 3 AT&T NetBond for Cloud with Amazon Web Services (AWS)

4 Why choose AT&T NetBond for Cloud? Gain a reliable, scalable, secure, and high-performing network all at a lower cost than maintaining your legacy, on-premises data centers. Reliability AT&T NetBond for Cloud allows you to extend your connection to AWS Direct Connect, helping you deliver your critical business applications through a fast and highly secure AT&T MPLS VPN. Scalability AT&T NetBond for Cloud makes it easy to shift network capacity and scale bandwidth quickly to accommodate changing demands. Traffic is automatically routed from multiple locations directly to AWS. Security AT&T NetBond for Cloud provides organizations with a dedicated, private network, meaning their data is no longer traversing the public internet and exposed to threats. Performance AT&T NetBond for Cloud prioritizes traffic based on your requirements to help maintain high performance for critical workloads. Within minutes, organizations can establish a VNC to AWS and experience fewer slowdowns than they would with the public internet. 4 AT&T NetBond for Cloud with Amazon Web Services (AWS)

5 What sets AT&T NetBond for Cloud apart from their competitors? Automation AT&T integrated automation features into AT&T NetBond for Cloud so that customers can easily spin up new network connections in just a few clicks. Service Management With a trusted team at both AT&T and AWS, organizations can seek help or assistance through any part of their cloud journey. AT&T NetBond for Cloud offers a cloud onboarding team that sets up the initial network and helps the organization understand what the connection looks like. The self-service portal is easy-to-use, making it uncommon for organizations to require additional help. Cost Management Because there is no additional infrastructure required, AT&T NetBond for Cloud helps minimize your capital investment and reduce your on-premises operating costs. Expansive Ecosystem AT&T NetBond for Cloud is compatible with a variety of cloud service providers. Once you establish a connection to AWS Direct Connect through AT&T NetBond for Cloud, you gain access to the broad ecosystem of AWS and AWS Partner Network (APN) Partner solutions. 5 AT&T NetBond for Cloud with Amazon Web Services (AWS)

6 Customer Showcase: Aira About Aira Aira seeks to better the lives of the blind and low-vision through augmented reality. With the use of smart glasses that connect to professionally trained agents, customers gain the advanced assistance they need to perform everyday tasks that were once difficult before. Aira s mission is to help their customers achieve a new sense of independence, with the tap of a button. Challenges Because Aira s business model revolves around keeping people connected, a high-performing network connection was necessary to meeting the needs of their customers. Previously, Aira s users would connect through a hotspot from their phone, from a variety of carriers. But because Aira couldn t control which carrier the customer was using, they were having difficulties establishing a consistent, high quality connection. Spotty connections were making it difficult for customers to complete tasks in a timely manner. Leveraging the public internet also meant that when connections were dropped, Aira didn t have a way to securely maintain customer data. This is especially important as one of Aira s main use cases, helping customers read prescription bottles. 6 AT&T NetBond for Cloud with Amazon Web Services (AWS)

7 Customer Showcase: Aira The Solution Because the public internet was the source of Aira s challenges, they decided to explore options around private connections. Putting both the customer and the agent on the same connection would provide the smoothest transition, as Aira could oversee the performance on both ends. Aira chose AT&T for its AT&T NetBond for Cloud and Dynamic Traffic Management (DTM) technology to connect AWS. As pictured in the diagram, the new connection begins with a hotspot that connects to AT&T Mobility, and eventually to AT&T NetBond for Cloud. It is then routed to AWS Direct Connect, and third party services, and back through AT&T NetBond for Cloud to AT&T MPLS VPN. If the Aira agent is at an office, the customer will be connected directly to them, but if they are working remotely, the customer will be connected through a VPN gateway. With this new connection, Aira has benefited from predictable network performance, enhanced direct connectivity, and reduced drops. Because the user and the agent are now on the same network, AT&T DTM is able to prioritize the data traffic, helping maintain a high performing connection even during times of network congestion. Additionally, because Aira s data is no longer traversing the public internet, customer data is more secure than before. 7 AT&T NetBond for Cloud with Amazon Web Services (AWS)

8 Customer Showcase: Aira Chloe Capabilities With the new performance capabilities Aira has gained, they have been able to develop new, better technologies to assist their customers. Through the use of Amazon Lex, Aira has developed Chloe, a new artificial intelligence platform. With the direct connection to AWS through AT&T NetBond for Cloud, and access to artificial intelligence (AI) and machine learning technologies, Aira was no longer required to focus on maintaining their network connection and could instead reallocate resources towards developing this new platform. Chloe allows users to access the Aira platform handsfree, by just saying a command to wake it up. The key feature of Chloe is around prescription reading. Users can now initiate the program, look at a prescription bottle, and the AI platform will read the dosage amount and other relevant information out loud. Instead of having to connect with an agent, customers can get the answers they need by simply holding up the bottle and activating the AI platform. Aira has developed new glasses, Aira Horizon Smart Glasses, that come with the Chloe functionality already built in. These glasses will come with an Aira-dedicated smartphone, powered by AT&T, which unlocks the Aira technology for users that did not previously own a smartphone. 8 AT&T NetBond for Cloud with Amazon Web Services (AWS)

9 Customer Showcase: Aira Traffic Management When customers reach out to Aira, they re expecting immediate assistance to perform the task on hand. This means that Aira needs a high-performing network with low-latency, even during peak traffic times. Through AT&T DTM, Aira leverages the Quality of Service (QoS) network to prioritize their traffic. This allows Aira to maintain stable connections with their customers, even during peaks in demand or at crowded events. Prioritizing traffic has allowed Aira to provide exceptional service for their customers, greatly improving their day-to-day lives. A predictable network connection means Aira s customers can be confident that they will quickly reach an online agent that can help them navigate through the task at hand. This real-time communication helps the customer achieve a new sense of independence, mobility, and productivity in their everyday tasks. While AI is still being incorporated in Aira s smart glasses, there are some tasks that require human assistance, such as navigating busy streets and airports, making strong network connectivity a high priority. 9 AT&T NetBond for Cloud with Amazon Web Services (AWS)

10 Getting Started Learn more about AT&T NetBond for Cloud and how you can get started here: AT&T NetBond for Cloud on AWS AT&T NetBond for Cloud 10 AT&T NetBond for Cloud with Amazon Web Services (AWS)

11 BOO 2018, AT & T. All rights reserved. 2018, Amazon Web Services. All rights reserved.

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