Availability in the Modern Datacenter

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1 Availability in the Modern Datacenter Adriana Rangel SIS Research Director IDC Middle East, Turkey & Africa

2 IDC Visit us at IDC.com and follow us on 2

3 US$ Mn Middle East IT Market Spending $35,000 $30,000 $25, % 6.4% 7.5% 7.1% 6.7% 8% 7% 6% $20,000 $15,000 5% 4% 3% $10,000 2% $5,000 1% $ Hardware IT Services Software IT Market Growth 0% Drivers Government investments Growth in Connected Mobile devices utilization Investments in SW and IT Services Inhibitors Decline in Oil prices Slow down in Hardware investments Lack of IT skills Source: IDC MEA Blackbook, Q2, 2014

4 3rd Platform Evolution Worldwide View $ (M) $5,000,000 $4,500,000 $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $0 CAGR 10.6% CAGR 0.5% rd Platform 2 nd Platform IDC Worldwide Figures 4

5 Mobility Adoption Plans % of Respondents Enterprise Mobility 13% 61% 7% 12% Implemented in 2013 Before the end of 2015 Not before 2016 Not Planning Source: IDC 2014 CIO Summit Survey, N=205 Mobile First BYOD

6 Cloud Adoption Plans IaaS SaaS Private Sector uptake In-country Datacenters Move of non-critical workloads Security investments Providers competition Public Cloud Services 17% 24% 9% 47% Private Cloud 23% 39% 14% 17% Implemented in 2013 Before the end of 2015 Not before 2016 Not Planning Source: IDC 2014 CIO Summit Survey, N=155

7 Big Data & Analytics Adoption Plans Opportunistic Buy LoB driven Need to improve Awareness Focus on Analytics Big Data and Analytics Implementation Plans Among Middle East Businesses Big Data 3% 41% 20% 22% Business Analytics 25% 54% 8% 6% Implemented in 2013 Planning for Not before 2016 Not Planning Source: IDC 2014 CIO Summit Survey, N=155 IDC Visit us at IDC.com and follow us on 7

8 Exploding Data Note: Digital universe represents data creation, not data storage. Source: IDC's Digital Universe Study Sponsored by EMC, December

9 IDC Visit us at IDC.com and follow us on 9

10 Datacenters Build or Expansion in the Middle East % of Respondents 4% DC Build or Expansion 52% 27% 10% Already Implemented Planning for 2014 Planning for 2015 Not before 2016 Source: Middle East 2014 CIO summit CIO Priorities, N: 139

11 Rate of Business Change Stages of Datacenter Transformation Rate of Datacenter Transformation

12 New 3 rd Platform-driven Datacenter Disaggregated: Re-aggregated: Hyperscale datacenter Resource level Homogenous Density optimized CAPEX Optimized Singular App Portfolio Enterprise datacenter System level Heterogeneous environment Converged OPEX Optimized Complex App Portfolio IDC

13 Virtualization & Software-Defined Infrastructure Virtualization Implementation Plans Among Middle East Businesses Network Virtualization 14% 24% 8% 39% Client Virtualization 21% 48% 7% 19% Server Virtualization 74% 24% 2% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Already Implemented Planning for Not before 2016 Not Planning IDC Visit us at IDC.com and follow us on 13

14 IDC Visit us at IDC.com and follow us on 14

15 Numerous Manmade and Natural Disruptions IDC Visit us at IDC.com and follow us on 15

16 Disruptions are unpredictable. Natural Disasters 3% 17% Unplanned Operational Issues Scheduled Events/ Competing Workloads 80% IDC Visit us at IDC.com and follow us on 16

17 Source: Storage Quickpoll, IDC 2013; HA in Verticals Survey, IDC 2014 Implications of Downtime Moderate business impact, 29.30% Business Impact of 1 hour outage of Mission Critical Applications Severe business impact, 48.50% Small business impact, 13.10% No business impact, 2% Business disaster, 7.10% Severe business impact No business impact Moderate business impact Business disaster Small business impact IDC Visit us at IDC.com and follow us on 17

18 Source: Storage Quickpoll, IDC 2013; HA in Verticals Survey, IDC 2014 Mean Cost of Downtime for Mission Critical Application by Company Size Q:For your organization's most mission critical applications, what is your estimated or average cost of downtime per hour? $1,800,000 $1,600,000 Mean Cost of Downtime/Hour $1,659,482 $1,400,000 $1,200,000 $1,000,000 $800,000 $600,000 $498,958 $400,000 $224,952 $200,000 $ (n=106) (n=72) (n=87) 18

19 Key Technology Related Challenges for CIOs 60% 42% 37% 34% 30% 30% Maintaining security Ensuring IT performance Availability of systems & applications Integrating disparate systems and technologies Access to an ever growing mobile workforce Improving utilization of IT assets IDC Visit us at IDC.com and follow us on 19

20 Key Process-Related Challenges for CIOs 56% Major Driver for HA/DR 44% 43% 42% 42% 41% Managing IT governance and compliance Aligning IT and Business needs Measuring ROI from IT investments Gaining executive buyin and support Managing growing expectations and service needs Driving innovation through IT IDC Visit us at IDC.com and follow us on 20

21 CIO Technology Spending Priorities, 2015 Enterprise Mobility Advanced security solutions Disaster recovery/ business continuity Analytics (including Business Intelligence) New datacenter build or expansion of existing DC Desktop / Client Virtualization CRM Social Media / Social Business Private Cloud UC & Collaboration applications Managed Print Services Managed Services Big Data Technologies ERP Public Cloud Services 37% 36% 34% 34% 27% 25% 24% 24% 23% 21% 21% 21% 18% 16% 16% IDC Visit us at IDC.com and follow us on 21

22 Datacenter Usage Priorities, 2015 Reduce downtime Provider better services delivery/increase availability of computer resources 28% 33% Speed time to deploy application 17% Improve flexibility to move workloads as needed Reduce Power consumption 7% 7% Improve assest management 5% IDC Visit us at IDC.com and follow us on 22

23 How IDC Defines High Availability Level Impact of Component Failure System Protection Factor AL1 AL2 Need to switch to redundant resources before processing resumes. Balancing may not be perceptible to end users because of retry. No special protection for availability. User request is redirected to alternate resources. AL3 Short outage is needed for failover to take place. User workload fails over to alternate resources. AL4 Switch to alternate resources is not perceptible to end users. 100% component and functional resiliency. IDC Visit us at IDC.com and follow us on 23

24 WW Market Forecast for Servers with Built-In HA 12, WW AL2 AL4 High-Availability Server Revenue Forecast by OS ($M) 10, , , , , Windows Linux Unix Other IDC Visit us at IDC.com and follow us on 24

25 HA is Proliferating, becoming Increasingly Virtual and more Affordable Source: HA in Verticals Survey, IDC 2014 Use of Virtualization allowing live migration of VMs Use of Clustering SW linking physical or virtual servers to the same Data Stores Side-by-side redundancy in HW and SW Disaster Recovery Fully redundant HW True Fault Tolerance across campus, network or Internet Use of Workload-Balancing SW Redundancy of select HW components IDC Visit us at IDC.com and follow us on 25

26 Source: HA in Verticals Survey, IDC 2014 High Availability via Virtualization is progressing fast Use of Virtualization to achieve HA Main Reason for Virtualization Yes Performance Improvement No Simplication & Standardization 0% 20% 40% 60% 80% 100% Improved Availability Cost Reduction 0% 10% 20% 30% 40% 50% IDC Visit us at IDC.com and follow us on 26

27 Source: HA in Verticals Survey, IDC 2014 HA Deployments further Shift to Virtual and the Cloud Workloads with Increase in HA before end of 2016 Deployment Location for Workloads with Increased HA IT Infrastructure Software Application development and testing Business Processing Web Infrastructure In the Cloud As part of a Virtualized environment On Standalone multiprocessor systems Control Systems Decision Support Scientific/Technical As part of a Grid In the Cloud on OpenStack Collaborative Other Environment 0% 10% 20% 30% 40% 50% 60% 70% 0% 10% 20% 30% 40% 50% 60% 70% 80% IDC Visit us at IDC.com and follow us on 27

28 Important Points What are you ready to lose? How fast do you need your systems back up and running? IDC Visit us at IDC.com and follow us on 28

29 Essential Guidance Not all forms of backup can be treated the same - Tape vs Disk vs Cloud. IT Leaders need to consider building in DR testing, not just deployment - to resolve unplanned events. Datacenter Availability has to be a core part of the business. IT Leaders need to get the business involved especially to define RTO & RPO. IT Leaders should consider their needs in a Physical-Virtual-Cloud continuum: from fault-tolerant systems to activepassive physical clusters, to VMs that failover in a Public Cloud. This trend towards an HA Continuum provides flexibility: more effectively tailored HA to mission-criticality; more affordable HA varying with the workloads. Demand that Vendors create this sense of a continuum, including integration with hypervisors and Clouds, as well as through a single pane of view. With the shortage of IT Skills in the region, IT professionals should have most of their time focused on improving employees' productivity rather than fixing machines that have failed on important workloads. IDC Visit us at IDC.com and follow us on 29

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