IBM SmartCloud Resilience offers cloud-based services to support a more rapid, reliable and cost-effective enterprise-wide resiliency.

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Bernadette Flowers
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1 Arjan Mooldijk 27 September 2012 Choice and control developing resilient cloud strategies

IBM SmartCloud Resilience offers cloud-based services to support a more rapid, reliable and

Resilience using the cloud Cloud-based managed services that help clients ensure that their

Helping clients ensure that their public cloud infrastructure is resilient Public cloud Includes:

2 IBM SmartCloud Resilience offers cloud-based services to support a more rapid, reliable and cost-effective enterprise-wide resiliency. Resilience using the cloud Cloud-based managed services that help clients ensure that their private cloud and data center are resilient Private cloud data center Resilience for the cloud Helping clients ensure that their public cloud infrastructure is resilient Public cloud Includes: IBM SmartCloud Managed Backup for file data protection and recovery IBM SmartCloud Managed Backup IBM SmartCloud Archive IBM SmartCloud Virtualized Server Recovery 2

3 IBM SmartCloud Resilience can help you develop an end-to-end resilience solution. IBM SmartCloud Managed Backup Offers private or public cloud-based, on-site or off-site data backup services Plans for backup, storage, retention and retrieval so that you can gain security-rich, around-the-clock access to information IBM SmartCloud Archive Document, storage and content management solution Helps control and predict spiraling storage costs IBM SmartCloud for Virtualized Server Recovery Supports data availability and recovery across your virtualized and nonvirtualized server environment 3

4 Managed Cloud Services are purpose built to help clients reduce cost, improve service, and reduce risk Cut costs, maximize ROI Cost effective Operationally effective Business aligned Energy efficient Improve Service Flexible Secure Minimize and mitigate risk 4 4 Resilient and compliant

5 Managed Backup Cloud Services

6 Reliability of typical tape backup processes is not what you d expect. "First of all, they tend to be unreliable. Enterprise Strategy Group estimates that 60% of traditional tape back ups fail." 6

7 Managed Backup Cloud Service Sweet Spot Mirroring & Clustering (Managed Hosting) Cost & Complexity Data Replication (Storage Connect) All data is not created equal. Data Vaulting (Remote Vault) Tape(TB&R) < Recovery Time Objective (hrs) Managed Backup Services 7

8 Protecting Data Across the Enterprise - Public, private or hybrid cloud solution IBM Data Center Client Data Center Client PCs and Desktops Client Branch Offices Acquisition Model Service Business Model Pay for use Access Model Internet/Intranet Technical Model Scalable, elastic, shareable 8 8

9 A scalable on-demand services architecture gives faster time to protection and greater control Scalable on-demand services architecture Monitoring, Configuration Management Client and Partner Management Portal Provisioning and Service Changes Data Warehouse Reporting and Analytics 24 x 7 active monitoring for data protection Allows customers to maintain control of data End-to-end automated provisioning Secure data repository Business analysis of the data infrastructure Heterogeneous Environments 9

Addressing the Challenge of Backup via the Cloud Businesses are increasingly vulnerable to data loss with shrinking budgets and the need for increased service levels Reduce and Manage Data Protection

10 Addressing the Challenge of Backup via the Cloud Businesses are increasingly vulnerable to data loss with shrinking budgets and the need for increased service levels Reduce and Manage Data Protection Costs As data footprints grow, companies need to control costs Managed Backup Cloud can reduce the total cost of ownership by up to 40% and avoid capital investments Managed Backup Cloud is highly scalable to meet growing needs without additional capital investments Improve Quality of Service Industry backup and restore success rates range from 60 85% * Managed Backup Cloud consistently delivers 99% success rates with 24x7 access to IBM experts Can be connected to the DR solution, making tape transport and time loss obsolete 10 IBM Managed Backup Cloud can reduce TCO by up to 40% and improve service levels by up to 30% without requiring the client to increase staffing or capital expense 10 * Source: Gartner. ESG 2008

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12 IBM SmartCloud Virtualized Server Recovery Q4so 12

13 Requirements for Recovery increase 13

With flat IT budgets, increasing pressures to minimize downtime are causing a need to solve gaps with new technologies Days Cold sites Shared IT equipment Tape Recovery Recovery objectives Hours

14 With flat IT budgets, increasing pressures to minimize downtime are causing a need to solve gaps with new technologies Days Cold sites Shared IT equipment Tape Recovery Recovery objectives Hours Minutes Seconds Data loss Hot sites, warm sites Dedicated IT equipment Gap Asynchronous replication Synchronous replication Disk Recovery Cloud solutions can economically fill this gap 14 $ $$ Potential losses over time $$$$

15 Our recovery solutions meet variety of customers recovery objectives 15

16 IBM SmartCloud Virtualized Server Recovery (VSR) helps minimize data loss and increase reliability of server recovery Our service can help you: Achieve shorter, near-zero, Recovery Time Objective (RTO) and Recovery Point Objective (RPO) Reduce the risk of failure to recover on un-like hardware at recovery center Avoid the need for travel by using remote access selfmanagement tools Client benefits: Minimizes data loss with shorter RPO Increases recovery reliability, as virtualization eliminates risk of failure to recover on un-like hardware Manage recovery operations remotely and avoid need for travel to recovery site Almost eliminates your business down time with near-zero RTO You may more easily and frequently test the failover and recovery Virtual machines for server failover available on the fly for you Predictable costs with our subscription per server per month pricing model 16

17 Recovery of clients with virtualized or physical servers is supported, both with continuous replication and imported media approach. IBM Intranet Physical and virtualized servers AIX Physical and virtualized servers AIX NAS Web Portal Authentication Failover Failback Dashboard Reports Internet Windows Replication Linux Windows No Replication Client environment IBM BCRS 1 Recovery Center Linux BCRS LAN Cloud Recovery Management System Replication Servers SAN 2 Recovery Servers BCRS SAN 17 1BCRS Business Continuity and Resiliency Services; 2 SAN Storage area network

18 VSR Overview How it works VSR Communication & Replication (Leased Line or Internet) 18

19 We offer a comprehensive portfolio of VSR service elements to cover a wide spectrum of client segments Always Available Virtual Machine (Gold) For clients with mission-critical servers requiring near-zero RTO/RPO and need for recovery infrastructure continuously available for use beyond recovery services Clients willing to pay more to protect their fewer mission-critical servers Disaster and Test Virtual Machine (Silver) For clients with servers requiring recovery in minutes and need for cloud recovery infrastructure accessible remotely only at the time of disaster Cost-effectively meets recovery needs for many of servers running non-missioncritical applications Imported Media Virtual Machine (Bronze) 19 For clients wanting to import server images and data from tape/disk/nas into our cloud infrastructure at time of disaster, for failover and failback Provides migration path for traditional recovery clients to cloud recovery services

20 Virtualized Server Recovery (VSR) - Offering Positioning IBM Recovery Solutions Physical Recovery Shared (Hot-site) Dedicated (RR) Client Servers Physical Physical Imported Media* (Bronze) Physical, Virtualized Virtualized Server Recovery Disaster & Test (Silver) Physical, Virtualized Always Available (Gold) Physical, Virtualized Availability Time of disaster Continuous Time of disaster Time of disaster Continuous for recovery Client Usage Disaster Disaster Disaster Disaster Disaster Recovery, Recovery Recovery+ Recovery** Recovery** Development & Test Provisioning 24 hours H/W Continuous min. VM 1-5 min. VM Always Available VM Recovery Time Objective (till syst. boot start) Recovery Point Objective DR Exercises bundled ** Delivery Automation 48 to 72 hours Few minutes 24 hours Few minutes 6-24 hours assisted failover assisted failback Client s backup frequency dependent 1 Client defined 1 (Max 7 days) TPM to deploy O/S Client Defined VSR and VMware software 30 minutes failover 1 minute failover 1 minute (Replication and 24 snapshots/day) 1 (Max 7 days) VSR and VMware software 1 minute (Replication and 96 snapshots/day) 10 (Max 7 days) VSR and VMware software Monthly Price ( ) server High virtual machine virtual machine virtual machine *Tape/Disk/NAS **Incidental charges for additional DR Exercises 20

An overview of the VSR characteristics VSR supports physical and virtual server recovery Initially Windows and Linux (on Intel) support deployed in NL AIX upon request No performance issues while

21 An overview of the VSR characteristics VSR supports physical and virtual server recovery Initially Windows and Linux (on Intel) support deployed in NL AIX upon request No performance issues while using replication software (overhead) No ESX license needed Regular snapshots (24x Silver 96x Gold) Portal based control functions Add your own Virtual Machine to the VSR environment Progress status Monitor functionality Reporting functionality Proven replication technology (software) since 2002 IBM knowledge from Disaster Recovery since

What type of business could need VSR Businesses which: Cannot afford downtime and need near-zero RTO Have virtualized servers Want to avoid travel to recovery site Want to avoid work-around for

22 What type of business could need VSR Businesses which: Cannot afford downtime and need near-zero RTO Have virtualized servers Want to avoid travel to recovery site Want to avoid work-around for recovery on non-like hardware Want to avoid up-front IT recovery infrastructure investments Have mixed operating environments (Windows, Linux AIX) Have skills/resources limitations Want to meet compliance needs 22

Contact Adrienne Goetz adrienne.goetz@ch.

23 Contact Adrienne Goetz Arjan Mooldijk IBM Business Continuity & Resiliency Services 23

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25 Screenshots VSR webportal 25

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43 IBM Corporation 2012 IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at Copyright and trademark information at Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Javabased trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under Special attributions at: Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. 43

Fabio Sabatti SmartCloud Managed Backup: il backup nella rete

Fabio Sabatti SmartCloud Managed Backup: il backup nella rete IBM BCRS Cloud Services IBM SmartCloud Virtualized Server Recovery IBM SmartCloud Managed Backup IBM SmartCloud Content Management 2 2 IBM