Private cloud for business

Transcription

1 Private cloud for business Your IT Everywhere, Always.

2 Executive summary The business challenge of IT The evolution in IT has resulted in extreme specialization that reaches into all areas of business. The dependence on, complexity and cost of IT services has put unprecedented strain on companies to keep up, and managing the many individual aspects is increasingly unwieldy. Managing complexity Specialized service providers are able to amortize costs, and benefit from economies of scale to an extent which a company, whose core business is not IT, cannot achieve. Private cloud-based IT providers like Penta can relieve businesses from the complexities of modern IT environments, surpassing internal solutions in terms of quality, dependability and cutting-edge technology at costs that are unmatchable. Penta is a cost-efficient and business-friendly provider. Since the beginning our co-operation has been smooth and fruitful. The level of service is excellent. Srinivasan Sridharan, Finance Director, Dubai Group

3 Providing solutions Rising and unpredictable costs The total cost of IT, including capital outlay and running costs, is high and difficult to budget for. Transparent operational expenses IT costs are one transparent and predictable payment with little or no initial investment. Security vulnerabilities Vulnerabilities require constant vigilance and specialist knowledge to keep in check. Bank-level safeguards Monitoring and security patching by specialists and regular testing by renowned security firms. Backups and disaster recovery The reliance on IT and risk of downtime needs advanced systems to mitigate exposure. True business continuity Reduce IT downtime to near-zero with off-site continuous backups and automatic failover. Staffing issues Increasing specialization means larger IT teams and continuous skills training. No or minimal IT staffing Specialists and quick-response on-site support can completely replace in-house IT teams. IT auditing Internal and external IT compliance requirements are necessary but very costly. Embedded regulatory compliance Yearly IT audits by leading external audit firms, recognized by major regulators, at no extra cost. Evolving technology Software and hardware needs continuous upgrades, replacement and new licenses. Latest software and hardware Continually upgraded equipment, up-to-date software and licenses are all included. Redundant resources Projecting IT needs into the future is difficult and results in under-utilized investments. Optimized resource use Scale your IT resources up or down as needs change, and pay only for what you use. Distraction from core business IT issues distract management and staff from value-adding core business activities. Stay focused Outsourced end-to-end IT services means focusing on your core business instead of IT.

4 All your IT needs in one place Private cloud Run your own private cloud and leverage the advantages of modern computing without the downsides of public clouds. Secure file sharing The proprietary SecureBox file sharing platform allows you to securely share files internally and externally. Virtual desktops Work securely in the cloud as if you were working on your own computer, either in the office or remotely from any device, anywhere. Access control Multi-factor authentication across all systems and file-level auditing ensures your company s data stays safe. Always-on Enterprise-grade with full redundancy, unlimited storage, anti-spam and anti-virus, web and mobile access. Backups and disaster recovery Built-in backup and custom disaster recovery plans to suit company security policies keeping your business working at all times.

5 If you are looking for an IT service provider that is efficient, quick and always there to help you you should choose Penta. Kristine Cruz, Office Manager, Taha Investments Limited Application hosting Microsoft Office, CRMs, intranet portals, ERP systems, file servers, websites, in-house or third party applications it always runs. Financial software Ready-to-use market data feeds and financial software with portfolio management, asset consolidation, order processing and more. Corporate telephony Enterprise-grade telephones, PBX switchboard, internal calls, voic by , voice recording, conference and video calls. Where applicable regulations may require a local PSTN provider for external calls. Virtual private servers Host almost any application on dedicated servers. Monitored around the clock, running in high availability with guaranteed uptime. Secure mobile platform Everything available no matter how or where you work. Windows, ios and Android, all with encrypted mobile device management. Hybrid cloud Want to keep your IT in-house? Use our hybrid cloud solution for remote backup and restore or real-time disaster recovery.

6 Focus on service Quality support You can rely on our dedicated and professional IT support to keep your business running. Full on-site support 5 days a week, 10 hours a day 24/7 VIP and critical support From basic end-user issues to complex infrastructure problems 99.9% Verifiable SLAs Industry leading up-times with clear Service Level Agreements and reporting so that you know when we deliver what we promise. Predictable IT budget The Total Cost of Ownership for full Penta services is about 30 percent less than traditional in-house IT with significantly higher security, stability and scalability with no cost surprises. Independent auditing Penta s entire infrastructure is audited yearly by EY (Ernst & Young) to international standards (ISAE 3402 Type 2). The audits meet all major financial regulators IT compliance requirements, and are available to every client for compliance needs and peace of mind.

7 Putting security first Data processing Secure dedicated fiber connections between offices and data centers Remote connectivity secured by VPN and multi-factor authentication Continuous off-site backups and disaster recovery in any required configuration Data protection Clear ownership structures with no exposure to uncertain legal jurisdictions Independent penetration testing by alternating external cyber security experts Data-at-Rest, Data-in-Use, and Data-in-Motion encryption to FIPS standards HR management Team of network security engineers on-call 24/7/365 Specialists dedicated to anti-virus systems and spam blocking Staff vetting, monitored on-boarding and continuous skills improvement

8 About Penta Public cloud such as Google Apps was interesting price-wise but we would have had to deal with multiple service providers and there were security and regulatory issues. Mohamed Tarek, IT Manager, Dubai International Capital A Swiss private cloud heritage History of excellence Penta is a private cloud IT management company founded in 1996 with offices in the financial districts of Geneva, Switzerland; Dubai DIFC, United Arab Emirates; and Tokyo, Japan. Unique approach Penta s approach is to partner with clients who wish to outsource all or part of their IT operations to take advantage of cloud computing, ensuring a better return on IT investments without the compromises of public clouds. Best-of-breed technology Penta continuously deploys the latest hardware for all clients to ensure best performance, such as full-flash SSD storage, next generation servers and network equipment. Operating system and application upgrade cycles are included at no additional cost.

9 Client profile Outstanding pedigree With roots in one of the world s financial capitals, Penta has specialized in providing IT services to the highest standards for almost two decades. Our proven track record in security, reliability, compliance and meeting the needs of demanding clients attracts businesses from diverse sectors with similar requirements. Examples include: Industrial manufacturers Enterprise Resource Planning (ERP) systems National media firms with high risk profiles website hosting Renowned private banks with critical active-active disaster recovery Non-governmental organizations with global field offices and mobile staff Family offices with multiple locations and fully outsourced IT 62% FINANCE & BANKING 9% TRADE 7% MANUFACTURING & RETAIL 7% PHARMACEUTICALS CLIENT PROFILE 3% LAW & AUDITING 2% MEDIA & EVENTS 2% INSURANCE 8% OTHER

10 Network architecture A typical full-office setup includes secure connections, secondary lines and off-site backups. Completely tailored solutions are also available. Direct connection Primary data center VPN Corporate main office Normal mode Backup connection Main connection Internet VPN Branch 1 Disaster recovery mode VPN Branch 2 Backup data center VPN Remote

11 International presence Clients from Australasia, the Far- and Middle-East, Europe and the Americas connect to Penta s global infrastructure through secure dedicated connections and local fiber-connected hubs. On-site support is ensured by Penta engineers based in offices in Geneva, Dubai and Tokyo, or handled through our trusted international network of always available IT operations centers. OFFICE & PRIMARY DATA CENTER Geneva Dubai Tokyo SECONDARY DATA CENTER Dubai Lausanne FIBER CONNECTED HUB Moscow Athens London

12 Your IT Everywhere, Always. Geneva Rue Bémont Geneva Switzerland Dubai DIFC, Currency House, Tower 2, Office 707 PO Box , Dubai United Arab Emirates Tokyo Atago Greenshills MORI tower 34F Atago Minato-ku, Tokyo Japan sales@ sales@ sales@ Version 2.2 DXB