Critical IT Facilities at the Edge

Transcription

1 Critical IT Facilities at the Edge Mark Howell Global IT Facilities Planning & Engineering Ford Motor Company

2 Critical IT Facilities at the Edge What are critical IT facilities at the Edge? Why are critical IT facilities required at the Edge? What do these IT facilities look like? How are they designed? How are these IT facilities properly protected and managed?

3 I ll Try to Keep things Simple If you can t explain it simply, you don t understand it well enough. Albert Einstein

4 Information & Communications Technology Facilities Architecture Layers Business Value $$$ Business Services (Finance, Purchasing, HR etc.) MS&SS Manufacturing Product Creation Information Data Models Data Standards Data Stewardship Interoperability Application Application Platforms Development Tools Business Intelligence Tools Personal Productivity Data Management Presentation ICT Infrastructure Compute Platforms Network IT Security Service Management Storage / Backup Unified Communications Mechanical & Electrical Transformers Generators Power Distribution UPS Chillers Pumps HVAC (Cooling) Fire Control Systems Building ICT Facilities Enterprise Data Centers Regional Data Centers Computer Rooms Communications / Network rooms or Closets Utility Services Electricity Telecommunications Water Drainage Natural Gas 5 IT Facilities Are The Foundation Layer That IT Systems Depend On

5 The Data Center Building Telecommunications, Compute and Storage equipment, plus associated IT Services Data Center

6 Corporate Enterprise and Colocation Data Centers Large Images courtesy of Equinix

7 Modular Data Centers Medium Image courtesy of Schneider-electric

8 Data Center In A Box Small Images courtesy of Schneider-electric

9 We Must Not Forget Cloud Services Image courtesy of IBM

10 Colocation Data Centers - Cloud Services & IBX Images courtesy of Equinix

11 Enterprise Data Centers Circa 2010 Regional Data Centers Suppliers Product Development Local IT Facility Dealers Manufacturing & Assembly Local IT Facility National Sales Companies Local IT Facility Local IT Facility Local IT Facility Local IT Facility Local IT Facility Administration Buildings Customer Service Centers Customer Finance Centers Joint Ventures

12 Drivers for Change Smart Devices Always On Requirement Cloud Services IoT & Emerging Technologies Operating Technology Data Sovereignty Regulatory (GDPR etc.) Exponential Data & Storage Growth Performance (Latency) Proximity to end user Centers of Excellence (Users located at one location) Greater use of Colocation Data Centers Etc.

13 Emerging Technologies & Internet of Things VEHICLE STATUS OVER-THE-AIR SOFTWARE UPDATES Is my car fully charged? Downloading the latest software update SCHEDULED REMOTE START VEHICLE FINDER I ll schedule my car to warm up before I leave at 7:30 in the morning tomorrow. I forgot where I parked let me check.

14 Availability is #1 - Always On is Expected

15 More Demand & New IT Services Use of Colocation Enterprise Data Centers Connected Vehicle HPC Demand Regional Data Centers Storage Growth National Data Centers Connected Customer Suppliers Product Development Local IT Facility Dealers Manufacturing & Assembly Local IT Facility Mobile er National Sales Companies Local IT Facility Local IT Facility Administration Buildings Local IT Facility Customer Service Centers Local IT Facility Customer Finance Centers Local IT Facility Joint Ventures Home er

16 Manufacturing Plants Engine Line Compound Compound Assembly Line Gate Release ing IT Systems Are Required To Operate A Factory

17 Manufacturing Plants Compound Compound Assembly Line Gate Release Hardware: WAN Equipment LAN Equipment Servers Storage CCTV System, including recorder Access Control System Time Keeping Applications: Scheduling Assembly Sequencing Line Monitoring Quality Logistics Simple Example Production Volume = 100,000 per year 48 working weeks 400 units per day Net profit per unit = $1000 Business Interruption value per day (Lost profit) 400 x 1000 = $400,000

18 9AM Manufacturing Plant IT Facility Data Center in a Day 6PM

19 Power Room Manufacturing Plant IT Facility IT Module

20 Electricity Is King Compound Compound Assembly Line Gate Release Distribution Board Transformer Supply C Transformer Supply A Backup IT Module Transformer Supply B G

21 Offices

22 Telco fibre connection Diverse Connected Office Building (Ideal Model) Telco fibre connection WAN Entry Point A Primary IT Equipment Telco Network termination unit WAN Router LAN Switch Wireless controller VOIP (Voice) Access Badge controller CCTV recorder (maybe) Fibre connection LAN fibre connections Alternate IT Equipment Telco Network termination unit WAN Router LAN Switch Wireless controller Entry Point B WAN Transformer Supply A IDF IDF IDF IDF Transformer Supply B LAN copper connections End Users End Users End Users End Users

23 Diverse Connected Office Building (Ideal Model) IT Equipment Racks Telco NTU WAN LAN VoIP Wireless Controller Access control unit CCTV Recorder Non Ford People Ford People (nn-nn) Ford People (nn-nn) Level 4 3 rd Floor Level 3 2 nd Floor Level 2 1 st Floor Service Duct Entrance Non Ford People Basement, Car Park etc. Level 1 - Ground Floor Street / Ground level Services Risers Service Duct Incoming WAN Connection 1 Incoming WAN Connection 2

24 Dual Connected Office Building (Not Diversely Routed) Telco NTU WAN LAN VoIP Wireless Controller Access control unit CCTV Recorder IT Equipment Racks Non Ford People Ford People (nn-nn) Level 4 3 rd Floor Level 3 2 nd Floor Service Duct (SPOF) Entrance Ford People (nn-nn) Non Ford People Basement, Car Park etc. Level 2 1 st Floor Level 1 - Ground Floor Street / Ground level Services Riser (SPOF) Incoming WAN Connection 1 Incoming WAN Connection 2

25 IT Facility Failure Modes Description Failure Mode Path A Path B LAN Users Normal Operations None Operational Operational Operational Primary IT Equipment WAN Cable Failure Not ing Operational Operational Alternate IT Equipment WAN Cable Failure Operational Not ing Operational Primary & Alternate IT Equipment WAN Cable Failure Not ing Not ing Not ing Description Failure Mode Supply A Supply B LAN Users Normal Operations None Operational Operational Operational Transformer A Not Operating Not ing Operational Operational Transformer B Not Operating Operational Not ing Operational Transformer A & Transformer B Not Operating Not ing Not ing Not ing

26 The Street Is the Next Edge Challenge

27 Availability is #1 Uptime Institute Classifications Tier 4 - Fault tolerant site infrastructure Tier 3 - Concurrently maintainable site infrastructure Tier 2 - Redundant capacity components site infrastructure Tier 1 - Basic site infrastructure (non-redundant) Source: Uptime Institute

28 Diligence Extends To The Edge Source: Uptime Institute Facility Location Natural Risks Man-made risks Building Characteristics Design Features Age Operational Condition Facility Management Staffing & Organisation Training & Certification Planning & Coordination Maintenance Testing Etc.

29 Summary Always On is an expectation Data center knowledge, skills and experience are required to design, build and manage Edge facilities. Due diligence is important to ensure all IT facilities are fit for purpose and managed properly. Training is important to develop the next generation of facilities engineers and operators

30 Q & A

31 END

32 Copyright No part of this presentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage retrieval system, without written permission from Ford Motor Company.