2015 StorageCraft. All rights reserved. SPANISH CASE STUDY: ALIANZA POR LA SOLIDARIDAD

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1 1 SPANISH CASE STUDY: ALIANZA POR LA SOLIDARIDAD

2 INTERVIEW WITH ALIANZA POR LA SOLIDARIDAD StorageCraft spoke with Alianza por la Solidaridad about working with StorageCraft Platinum Partner, Allbit Solutions and choosing the StorageCraft Recover-Ability solution as their backup and recovery solution. Why did you decide to invest in a backup and recovery software solution? We understand that information is one of our most important assets. Prior to the installation of this solution, recovery time in the event of a disaster was unacceptable (from 2 to 10 days, depending on the nature of the incident). In September, 2013, we decided that we had to invest in a backup and recovery software solution. When Allbit Solutions explained to us how quickly our information could be recovered using StorageCraft, we knew that this was the right backup and recovery solution for us. Now, the protected servers can be recovered in a matter of minutes. Are you happy that you made the decision to choose StorageCraft as your backup and recovery solution? Alianza por la Solidaridad has more than 180 employees, in addition to a multitude of volunteers spread throughout more than 11 countries in the Americas, Africa, Europe, and the Middle East. Between them they generate a great deal of information, almost 2 TB, and the amount is growing day by day. We are extremely happy we chose StorageCraft because we know that if we do suffer a disaster then we aren t going to have 180 people unable to work for a week while we are trying to get our information back. We are going to be able to get back up and running in minutes and continue our work. That is because of Allbit Solutions and StorageCraft. They make sure that all our information is protected and remains available. We are very happy we chose StorageCraft. 2

3 J Which StorageCraft products are used, and how? There are two physical servers, which together support around six virtual servers. Of those six, two are virtual file servers protected by the Allbit backup service, which is based on StorageCraft technology. The information is backed up on a local NAS using StorageCraft ShadowProtect. Incremental backups are made every hour, and are then verified and re-verified using StorageCraft ImageManager. StorageCraft ImageManager replicates these incremental backups and consolidates them on a NAS located at another facility. Likewise, these replications are also verified and re-verified at the destination, using another StorageCraft ImageManager installation. This entire process is monitored using StorageCraft ShadowControl. What are the main advantages that the StorageCraft Recover-Ability Solution offers you? We had a problem with one of our servers while the server in question was being expanded. Thanks to StorageCraft Virtualboot technology, it was possible to recover the server in a matter of minutes using a replacement server provided by Allbit Backup. The server provider took 20 days to locate the fault on the physical server and had to take it to their laboratories in order to conduct various tests. Throughout all that time, we were able to continue working without any problems, using the replacement server with VirtualBox. After the server provider had repaired and returned our server, Allbit restored the system using StorageCraft HeadStart Restore technology, which meant we suffered no downtime. The StorageCraft technology enabled Allbit Solutions to maintain the system of local copies with remote replicas, even while users were working with the replacement server. Allbit restored the system using StorageCraft HeadStart Restore technology, which meant we suffered no downtime. 3

4 Would you say you are satisfied with the service, training, and working relationship with Allbit Solutions and StorageCraft? We have peace of mind and are entirely confident that our information is protected. Our confidence in StorageCraft and Allbit Solutions was reinforced further following the incident that occurred with our server that we previously discussed. We couldn t be more satisfied with Allbit Solutions and StorageCraft. So would it be safe to say you would recommend StorageCraft to another company in your industry? Without a doubt, yes. Anybody who uses the StorageCraft Recover-Ability solution will tell you that it is an extremely reliable product that just works and it s absolutely the truth. What most of them don t tell you is that StorageCraft offers great training to their partners to make sure that they know the solution inside out. Allbit Solutions is a StorageCraft Platinum Partner, meaning that they are experts on the StorageCraft Recover-Ability solution. Knowing that we are using a really reliable software, StorageCraft, combined with a really reliable partner, Allbit Solutions, who know the product inside out, assures me that we are never going to have to worry about losing our data or extended downtime again. TEST BACKUP R E C O V E R MANAGE REPLICATE We have peace of mind and are entirely confident that our information is protected. 4

5 ABOUT ALIANZA POR LA SOLIDARIDAD Alliance for Solidarity aims to empower the people and their communities to take charge of their futures and transform their societies in a sustainable manner - by correcting inequalities from their root causes. In 2013, three organizations (Habitáfrica, Ipade and International Solidarity) decided to unite and form a new NGO in order to work more effectively towards achieving a better, more sustainable world for everyone. Since then, they have been known as Alliance for Solidarity. But who were they, before that? Contact Us Alianza por la Solidaridad C/Jaén 13, local Madrid Spain Phone: aps@aporsolidaridad.org Habitáfrica: 15 years working with the most vulnerable communities in order to achieve settlements fit for human habitation. IPADE: 25 years defending social and environmental justice, working with rural communities in impoverished countries and supporting the sustainable management of their ecosystems. International Solidarity: 26 years working to strengthen democracy and human rights by promoting the right to food, equality, citizen participation and sustainable development. Although their names have been left behind, between the three of them they have more than 65 years of experience and know-how that they can place at the service of Alianza por la Solidaridad. 5

6 ABOUT STORAGECRAFT At StorageCraft, the goal of complete disaster recovery drives everything we do. Our StorageCraft Recover- Ability solution is an end-to-end, best-in-class backup and disaster recovery solution that is both fast and reliable. STORAGECRAFT RECOVER-ABILITY It starts with a good backup. Our award-winning StorageCraft ShadowProtect takes complete, pristine images of your machines, including all your operating systems, applications, services, and settings. It then records changes at the sector level, so you always have an up-to-date copy of every machine in your IT environment, whether it s a critical server or an employee laptop, physical or virtual. We even work with specialized database servers, like SQL, SharePoint, or Exchange. You can get granular recovery in Exchange with StorageCraft Granular Recovery for Exchange. You have complete control over the frequency of your backups and you can set rules for consolidation and retention to manage your precious storage space using StorageCraft ImageManager. Plus, with StorageCraft ShadowControl you can monitor the machines in your backup environment from a single interface and get alerts when a machine is running out of space, when a backup doesn t happen, or when any of a variety of conditions you specify is met. We also give you tools to test your backups using StorageCraft VirtualBoot and StorageCraft Image- Ready technologies, which gives you confidence that your data is safe and that a disaster won t shut you down or hold you up. Then we make it easy to replicate your backup images to the cloud or to an offsite location of your choice so you can always have your data close when you need it and at a good safe distance when a disaster comes. When it does, you can launch your backups as virtual machines with VirtualBoot or mount them as drives for complete, granular access to your data. Or you can pre-stage the recovery of a backup image in a virtual machine with our patented StorageCraft HeadStart Restore technology, so if your main server CONTACT US StorageCraft Technology Tellengana House, Blackrock Road, Cork, Ireland Phone: +353 (0) Fax: +353 (0) contactus@storagecraft.eu blows up, you can be up and running in minutes. You can even virtualize your data in the cloud so not even Mother Nature can hold you back. Then, you can rebuild your infrastructure and recover to all kinds of machines, physical or virtual, using our StorageCraft Hardware Independent Restore technology or ShadowProtect IT Edition. With the StorageCraft Recover-Ability solution, you ll be ready for whatever disaster might strike. We ve got you covered! Copyright 2015 StorageCraft Technology Corporation. All rights reserved. This publication is for informational purposes only. STORAGECRAFT MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, IN THIS PUBLICATION. StorageCraft, ShadowProtect, ShadowControl, intelligentftp, ShadowStream, ShadowCloud, and HeadStart Restore names and logos are registered trademarks and ImageReady, VirtualBoot, Hardware Independent Restore, Recover- Ability, ImageManager, and Cloud Services names and logos are trademarks of StorageCraft Technology Corporation. All other brands and product names are trademarks or registered trademarks of their respective owners. 6

7 HEADER ABOUT ALLBIT SOLUTIONS Contact Us Allbit Solutions Pza. de la Constitución, , Tres Cantos (Madrid) Spain Phone: At Allbit, we believe everyone is entitled to succeed. Today, information marks the road to success. This gives us what we consider are fundamental rights: The right to keep information and protect it from harm The right to share information with whoever we want and whenever we want The right to access information whenever and however we want At Allbit, we provide our customers with the technological infrastructure they need to guarantee these fundamental rights and we collaborate with them to achieve success. The technology partner for your business Our company specializes in IT. We offer the highest quality of service and maximum commitment and our goal is to become your technology partner. At Allbit, we want to help you streamline processes, costs and time. So we analyze all options until we find the one that best suits your needs. We democratize technology, bringing the best market practices and the most innovative technology to the world of SMEs. We offer integral solutions, ranging from equipment and infrastructure, IT support or management software to consultancy services and computer security, backups and disaster recovery, as well as the development of connectivity and teleworking tools. We want to be your external IT department so that all you have to worry about is your business. Allbit Backup Allbit Backup is insurance for corporate data. Integrating StorageCraft Recover-Ability technology, Allbit has developed a service that not only ensures the safety of its customers information, but also the operation of their servers. Automatic local and remote backups Unlimited storage Encryption. Compliance with the Spanish Data Protection Act Unlimited transfers Recovery of computer systems Unlimited versioning in less than 1 hour Comprehensive service, we take care of everything. Free replacement server Continuous backups All this for an affordable fixed fee and using the latest technology. More information:

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