Dell helps you to simplify IT

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1 Dell helps you to simplify IT Workshops the first step Reduce desktop and data centre complexity. Improve productivity. Innovate. Dell IT Consulting Services New Edition 2010

2 Introduction How can you protect your environment and grow to meet the changing competitive environment without increasing budgets and creating more complexity? Dell and Perot Systems have joined to form Dell Services providing a robust portfolio of services that helps transform organisations. Working with you to achieve your objectives, Dell Services can help you mitigate risk, enable efficiency and add long-term value through industry-focused solutions, technology expertise, and flexible engagement and delivery models. Through our comprehensive portfolio of services, global capabilities and partners, we deliver solutions to meet your specific needs. Take a look at the consulting workshops we offer to help you simplify your IT environment.

3 Data centre efficiency Half day workshops are available that focus on the data centre to help optimise daily operations, simplify storage, virtualize servers and ease new technology transitions. Dell Data Centre Optimisation provides IT capacity planning to help ensure that you can meet the needs of growing processing demand and data storage. The Dell workshop process focuses on key challenges at a high level to identify areas that could benefit from a detailed assessment of data protection, data availability, capacity, data management, server optimisation as well as power and cooling efficiency. Data centre optimisation workshop Evaluate the capacity, efficiency, and reliability of your data centre space, power, and cooling. Help save energy, extend your facility life, and improve efficiency with IT and facilities management. Disaster recovery (DR) workshop Discuss and evaluate your present DR strategy with key stakeholders. Review Dell best practices. Help to identify the right level of investment to mitigate risks and ensure people, processes, and systems are ready to recover. Virtualization simplification workshop Identify how your server environment can be consolidated and virtualized to help you unlock the potential of virtualization. The Windows Server workshop Help quantify potential gains from adopting Windows Server 2008 and Hyper-V. Storage simplification workshop Help determine where your existing storage and backup environment can be improved and/or simplified. Help customers identify key challenges and map these to the data centre storage environment. Compared with other IT solution providers, Dell offered the strategic thinking we wanted. It understood our business needs precisely and demonstrated a high level of expertise in IT infrastructures for health care. Cath Pearson, Associate director of business technology,bedfordshire and Luton Mental Health and Social Care Partnership Trust (UK) We will save approximately 150,000 over the next five years because of our virtualized server solution from Dell. These funds can be redeployed to deliver a better level of service to residents. Rainer Henze, Deputy Head of Information Technology at Universitätsstadt Giessen (Germany)

4 Enterprise architectures Dell Services collaborative solutions focus on improving how people work together. Our solutions can provide an efficient way to store and share information, collaborate effectively, find and access the relevant data needed to make timely organisational decisions and proactively alert users to critical changes in the operating environment. Reliable and data sharing is expected in today s working environment. Dell consultants can provide best-practice experience on the adoption of Microsoft Exchange Server and Office Communications Server to help enable the access your employees want, with the security and operational ease required. Exchange Server workshop Explores how Microsoft Exchange Server can improve a company s productivity, efficiency and security. Discuss how the Dell process, methodology and reference architectures help overcome the complexity and disruption to daily operations associated with upgrades or migrations. Microsoft Office SharePoint Server workshop Explores the benefits of using SharePoint to help create intranets and extranets, enhance collaboration, enable enterprise search, and manage content in your environment. Unified Communications workshop Designed to help you work through communication and collaboration challenges, explore integration of voice infrastructure into the data environment for a single infrastructure, and a support organisation that supports a unified network. Dell s approach to assessment and design gave us the technical understanding and strategic insight we needed to make informed choices about our Unified Communications deployment. Geraint Davies, ICT manager, Basingstoke and Deane Borough Council (UK)

5 End-user computing environment Dell has a range of offerings for optimal end-user computing that include end-user infrastructure planning, migration, deployment, and on-going management across distributed, mobile, and virtual flexible computing platforms, to help simplify your desktop infrastructure. Our consultants can help you optimise end-user computing architecture by aligning to your requirements for cost reduction, security, productivity, efficiency, and compliance. Flexible Computing workshop Explore how different flexible computing scenarios can help solve organisation and technology challenges. If you need assistance determining the right strategy and implementation approach, a flexible computing workshop is the first step to adoption. Windows 7 client workshop Provides a forum to discuss and evaluate your readiness to migrate to the latest Microsoft Windows operating system, and helps establish the business value of an implementation along with deployment best practices. Optimised deployment workshop Designed to explore how to improve the cost and speed of PC and OS deployments through options around Imaging, Application Management, Configuration Services, Managed Deployment, Dell Automated Deployment (DAD), and Lifecycle Management. Image deployment workshop Explore and evaluate your client image creation and management processes. Topics include build documentation, image creation, image maintenance schedules and processes. Application management workshop This workshop will help determine how to simplify the application deployment in your end-user computing environment through Dell Application Lifecycle Management. Application Virtualization and Sequencing technologies are also addressed in this workshop. Dell consultants spent time talking to different members of the team, getting to know our environment, our hardware and what we wanted to achieve. When it came to the actual deployment, everything went well. Stephen Peverett, Network Manager, Lodge Park Technology College (UK) Our Dell solution has really engaged our pupils and is a valuable tool that makes some schoolwork more interesting for our students. Through Dell Deployment Services, we cut configuration costs by approximately 83 per cent. Douglas Stone, Director of IT, International School of Brussels (Belgium)

6 D e l l IT Consulting Solution Lifecycle By pinpointing areas for improved efficiency and presenting recommendations and solutions that include hardware, software and services, Dell can help you quickly realise the cost benefits and reduce burden by simplifying IT from the data centre to the desktop. Dell solutions are based on the combined experience gained from thousands of customer engagements and over a decade of creating leading infrastucture solutions designed to support the mission of our Public customers. Unlike traditional IT projects that are accompanied by lengthy and expensive consulting engagements, Dell Services leverage the Dell IT Consulting Solution Lifecycle a targeted consulting methodology based on experience gained through customer engagements to deliver predictable outcomes on defined timelines. Workshop Assessment Design Including Direct From Dell factory integration as needed Implementation Rapid deployment, optimisation and training Manage/ Support Dell works collaboratively with you to develop action-oriented plans that can help deliver specific, predictable and measurable outcomes.

7 How to get started with Dell A Dell consulting workshop is an excellent first step to address your key IT-based technology and related organisation challenges. In addition to our half-day workshops, Dell also delivers CIO/VP level sessions to help organisations with complex environments explore opportunities to strip away costs and complexity across the enterprise. These strategic sessions are designed to give an overview of the methodology and best practices we use to automate IT processes. Get started with a Dell facilitated Workshop session to help address your key technology and organisation challenges. Contact your Dell representative today to schedule the first step in simplifying your IT environment. We wanted a holistic approach hardware, software, services as well as support in setting up internal surveys and pilots to assess outcomes. Dell won on all counts with its IT Consulting team. Dell is like an extension to my team a long term strategic advisor, giving us access to its expertise, technology and industry relationships Geraint Davies, Director of information management and technology, Liverpool Women s NHS Foundation Trust (UK) ICT manager, Basingstoke and Deane Borough Council (UK) Dr. Zafar Chaudry,

8 Getting started with Dell Get started with a Dellfacilitated workshop session to help address your key technology and organisation challenges. Contact your Dell representative today to schedule the first step in simplifying your IT environment. Simplify your IT management at dell.co.uk/services Dell Corporation Limited, Reg. No , Dell House, The Boulevard, Cain Road, Bracknell, Berkshire RG12 1LF. Microsoft, MS and Windows are registered trademarks of Microsoft Corporation.

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