Hitachi Virtual Infrastructure Integrator Administration Guide

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1 Hitachi Virtual Infrastructure Integrator Administration Guide Release 3.0 MK-92HNAS003-07

2 Hitachi, Ltd. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose without the express written permission of Hitachi, Ltd. Hitachi, Ltd., reserves the right to make changes to this document at any time without notice and assumes no responsibility for its use. This document contains the most current information available at the time of publication. When new or revised information becomes available, this entire document will be updated and distributed to all registered users. Some of the features described in this document might not be currently available. Refer to the most recent product announcement for information about feature and product availability, or contact Hitachi Data Systems Corporation at Notice: Hitachi, Ltd., products and services can be ordered only under the terms and conditions of the applicable Hitachi Data Systems Corporation agreements. The use of Hitachi, Ltd., products is governed by the terms of your agreements with Hitachi Data Systems Corporation. 2

3 Hitachi Data Systems products and services can be ordered only under the terms and conditions of Hitachi Data Systems applicable agreements. The use of Hitachi Data Systems products is governed by the terms of your agreements with Hitachi Data Systems. By using this software, you agree that you are responsible for: a) Acquiring the relevant consents as may be required under local privacy laws or otherwise from employees and other individuals to access relevant data; and b) Verifying that data continues to be held, retrieved, deleted, or otherwise processed in accordance with relevant laws. Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., in the United States and other countries. Archivas, Dynamic Provisioning, Essential NAS Platform, HiCommand, Hi-Track, ShadowImage, Tagmaserve, Tagmasoft, Tagmasolve, Tagmastore, TrueCopy, Universal Star Network, and Universal Storage Platform are registered trademarks of Hitachi Data Systems Corporation. AIX, AS/400, DB2, Domino, DS8000, Enterprise Storage Server, ESCON, FICON, FlashCopy, IBM, Lotus, OS/390, RS6000, S/390, System z9, System z10, Tivoli, VM/ ESA, z/os, z9, zseries, z/vm, z/vse are registered trademarks and DS6000, MVS, and z10 are trademarks of International Business Machines Corporation. All other trademarks, service marks, and company names in this document or website are properties of their respective owners. Microsoft product screen shots are reprinted with permission from Microsoft Corporation. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit ( Some parts of ADC use open source code from Network Appliance, Inc. and Traakan, Inc. Part of the software embedded in this product is gsoap software. Portions created by gsoap are copyright Robert A. Van Engelen, Genivia Inc. All rights reserved. The software in this product was in part provided by Genivia Inc. and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the author be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage. The product described in this guide may be protected by one or more U.S. patents, foreign patents, or pending applications. 3

4 Notice of Export Controls Export of technical data contained in this document may require an export license from the United States government and/or the government of Japan. Contact the Hitachi Data Systems Legal Department for any export compliance questions. 4

5 5

6 Contents About this document...10 Accessing product documentation Getting help...10 Comments System requirements Installing Virtual Infrastructure Integrator software Install components...16 Install components for both file and block storage...16 Install components for file storage only Install components for block storage only...19 Install locations...21 Finding server install software and log files Installing Virtual Infrastructure Integrator server software...22 Installing Virtual Infrastructure Integrator Web client service plugin to vcenter Server Upgrading Virtual Infrastructure Integrator software...24 Uninstalling Virtual Infrastructure Integrator Configuring Virtual Infrastructure Integrator software...28 Using vsphere Web Client to configure Virtual Infrastructure Integrator software...30 Displaying attached storage and file systems...36 Managing Hitachi NAS Virtual Infrastructure Integrator license keys...37 Managing the demonstration license Displaying the system ID...37 Installing license keys Expiring license keys...38 Minimum user rights for using vcenter About the Host group in block storage configuration

7 4 About Hitachi Virtual Infrastructure Integrator software Hitachi Virtual Infrastructure Integrator architecture Understanding the vsphere environment Virtual applications vcenter Server NFS file datastores...42 Block storage datastores Block storage and ESXi host configuration Understanding the Hitachi Virtual Infrastructure Integrator environment Hitachi Virtual Infrastructure Integrator server software Hitachi Virtual Infrastructure Integrator Web client service plugin...45 About Virtual Infrastructure Integrator entities Searching for entities ESXi Clusters HNAS Clusters Datastores Groups of VMs and vapps...46 Virtual Machines Virtual Machine discovery...47 Snapshot backups...48 vapps File Systems...48 About the Hitachi Virtual Infrastructure Integrator user interface About entity hierarchy...50 About the Getting Started tab...50 About the Compliance Dashboard tab...51 About ESXi Clusters About Hosts About Datastores...56 About File Systems About HNAS Clusters...60 About All VMs on Hitachi Storage About Groups About Virtual Machines...64 About Backups About vapps...69 About Schedules...71 About information tables About tooltips...72 About context menus...72 Unsupported characters Snapshot backup and restore for virtual machines...74 About snapshot backup schedules Snapshot backup schedule retention policies Creating snapshot backup schedules Creating on-demand snapshot backups...80 Single-click direct access to VM hardware snapshots...82 Directly accessing a VMDK snapshot...83 About mounting VMDKs differences

8 About unmounting snapshot VMDKs...84 Unmounting snapshot VMDKs...84 Accessing snapshot VMDKs for a Windows Guest OS...84 Accessing snapshot VMDKs for a Linux guest OS (without LVM) Accessing snapshot VMDKs for a Linux guest OS (with LVM) Running pre- and post-process scripts Displaying snapshot backup schedule details...90 Editing snapshot backup schedules...90 Disabling snapshot backup schedules Deleting snapshot backups Restoring snapshot backups...91 Deleting all orphan snapshot backups Snapshot vaulting for enhanced data protection...94 About vaulting for enhanced data protection Configuring the HNAS server for vaulting About the vault details...96 Viewing vault details Backing up and recovering Virtual Infrastructure Integrator service Strategies for VM backup and data protection Recovery scenario 1 - VM has issues Recovery scenario 2 - VM accidently deleted Compliance dashboard for Hitachi NAS NFS best practices Understanding Hitachi NAS NFS best practices compliance Validating Hitachi NAS NFS best practices Using Fast Clone Cloning VMs and vapps Cloning snapshot backups to alternate locations Pre-defined groups for increased datastore resource visibility Viewing storage server clusters, and their nodes and datastores Viewing file system resources Using custom groups Creating a group of VMs and vapps Editing a group of VMs and vapps Deleting a group of VMs and vapps Using auto-deploy for NFS datastores Understanding auto-deploy of NFS datastores Auto-deploying NFS datastores to all ESXi hosts

9 13 Managing logs and collecting diagnostic information Displaying the Log Viewer Setting logging levels Exporting logs Collecting diagnostic information Displaying the Event Log Displaying Event Details Displaying Alerts Troubleshooting Virtual Infrastructure Integrator Installation issues Configuration issues Operations issues A B C Installing the Hitachi Virtual Infrastructure Integrator Command Line Interface Installing the Virtual Infrastructure Integrator CLI for Windows Installing the Virtual Infrastructure Integrator CLI for Linux Installing the Hitachi Command Control Interface Installing the Command Control Interface Configuring Command Devices for the Virtual Infrastructure Integrator Determining whether another CCI Command Device is present Example HORCM configuration file Installing the Virtual Infrastructure Integrator Web Client Plugin in vcsa Installing the Web Client Plugin for Linux D Using the Virtual Infrastructure Integrator Command Line Interface with VMware PowerCLI Fast Clone script sample Restore script sample Snapshot backup script sample E Open source licensing Axis OpenSSL Jetty Server Winsw Apache 2.0 license Eclipse Public License Version

10 About this document This document provides an overview of the Hitachi Virtual Infrastructure Integrator product. The document describes how to install, configure, and troubleshoot the software. It also provides detailed information about how to use the product features. Accessing product documentation Product documentation is available on Hitachi Support Connect: support.hds.com/en_us/documents.html. Check this site for the most current documentation, including important updates that may have been made after the release of the product. Getting help Hitachi Support Connect is the destination for technical support of products and solutions sold by Hitachi. To contact technical support, log on to Hitachi Support Connect for contact information: contact-us.html. Hitachi Community is a global online community for HDS customers, partners, independent software vendors, employees, and prospects. It is the destination to get answers, discover insights, and make connections. Join the conversation today! Go to community.hds.com, register, and complete your profile. Comments Please send us your comments on this document to doc.comments@hds.com. Include the document title and number, including the revision level (for example, -07), and refer to specific sections and paragraphs whenever possible. All comments become the property of Hitachi. Thank you! 10 About this document

11 About this document 11

12 1 System requirements Operating system compatibilities Deployment model File storage only Block storage only Single system setup: Windows Single system setup: Linux Distributed setup: Windows Distributed setup: Linux Hitachi Virtual Infrastructure Integrator server: Windows Server 2008 SP 2, 64-bit Windows Server 2008 R2 Windows Server 2008 R2, SP 1 Windows Server 2012 Not supported Hitachi Virtual Infrastructure Integrator web client: Windows Server 2008 SP 2, 64-bit Windows Server 2008 R2 Windows Server 2008 R2, SP 1 Windows Server 2012 Hitachi Virtual Infrastructure Integrator server: Windows Server 2008 (Standard, Enterprise, Datacenter), 64-bit Windows Server 2008 R2 Windows Server 2012 Hitachi Virtual Infrastructure Integrator web client: VMware vcenter Server Virtual Appliance 5.5 and 6.0 Hitachi Virtual Infrastructure Integrator server: Windows Server 2008 (Standard, Enterprise, Datacenter), 64-bit Windows Server 2008 R2 Windows Server 2012 Hitachi Virtual Infrastructure Integrator server: Windows Server 2008 R2 Windows Server 2012 Not supported Hitachi Virtual Infrastructure Integrator web client: Windows Server 2008 SP 2 Windows Server 2008 R2 Windows Server 2008 R2, SP 1 Windows Server 2012 Hitachi Virtual Infrastructure Integrator server: Windows Server 2008 R2 Windows Server 2012 Hitachi Virtual Infrastructure Integrator web client: VMware vcenter Server Virtual Appliance 5.5 and 6.0 Hitachi Virtual Infrastructure Integrator server: : Windows Server 2008 R2 Windows Server System requirements

13 VMware requirements Note: Only use the released versions of VMware vsphere 6 and VMware vcenter 6 software. See VMware documentation at for details. Item File storage Block storage VMware vcenter and vcenter required components 5.5, , 6.0 VMware vsphere and VMware vsphere Web Client required components 5.5, , 6.0 Port requirements Port Description 9000 Default port used for the Virtual Infrastructure Integrator server to listen for connections from the Virtual Infrastructure Integrator Web client service plugin. Configurable in the Virtual Infrastructure Integrator server software configuration file Port used for the Virtual Infrastructure Integrator server to register the Virtual Infrastructure Plugin with the vcenter Server. The Virtual Infrastructure Integrator server software provides the specific location to load the Virtual Infrastructure Plugin to the vcenter Server. The setting is configurable during installation. Typically, port 8443 is the default port for Virtual Infrastructure Integrator Web server communication When port 8443 is already in use, use port as the default port for Virtual Infrastructure Integrator Web service communication. (Port 8443 would already be in use if you have installed the Virtual Infrastructure Integrator server on the vcenter server). System requirements 13

14 2 Installing Virtual Infrastructure Integrator software The Virtual Infrastructure Integrator installer checks for an existing installation, and then provides the following options: Fresh installation, if no previous installation is detected. Remove the current installation, if the currently installed version and the installer version match. Upgrade, if the installer is a later version than the currently installed version. During upgrades, the current log and metadata files are maintained. Hitachi Data Systems recommends that you collect the Virtual Infrastructure Integrator diagnostic information prior to the upgrade process and store it on a separate system. See Collecting diagnostic information on page 124 for details about how to collect diagnostic information. There are two different ways the Virtual Infrastructure Integrator can be deployed, single setup or distributed. Each deployment scheme has different prerequisites and system compatibility requirements. In addition, file storage, block storage, or support for both also have differing installation requirements. If you do not have sufficient user permissions to perform the installation or upgrade, an error message displays, describing what permissions are needed to continue. If any services need to be stopped, you will be prompted for confirmation. If you choose to decline the stop request, the installation or upgrade will abort and any changes that were made are reverted to their original preinstallation/pre-upgrade state. In cases when a system restart is needed, you will be prompted to approve the restart. 14 Installing Virtual Infrastructure Integrator software

15 If for any reason the installation or upgrade is aborted or fails, everything is rolled back to its original state, and the installation logs can be used to diagnose and troubleshoot any problems. Install components Install locations Finding server install software and log files Installing Virtual Infrastructure Integrator server software Installing Virtual Infrastructure Integrator Web client service plugin to vcenter Server Upgrading Virtual Infrastructure Integrator software Uninstalling Virtual Infrastructure Integrator Installing Virtual Infrastructure Integrator software 15

16 Install components Virtual Infrastructure Integrator software has two components: Server software Web client service plugin Note: The vsphere Web Client must be installed before the Virtual Infrastructure Integrator server software and Web client service plugin. There are different installation requirements and components needed depending on whether: The installation is to be on a single system or distributed Windows only or Linux and Windows Support for Hitachi NAS file storage only, Hitachi Block Storage only, or both See these details in: Software prerequisites on page 12 Install components for both file and block storage on page 16 Install components for file storage only on page 18 Install components for block storage only on page 19 Note: The functionality and appearance of the Hitachi Virtual Infrastructure Integrator web client service plugin may vary, depending on whether file storage, block storage, or both have been installed and configured. Specifically, if only file storage has been set up, only those options are available, and similarly for block storage. If both are set up, then options for both file and block storage configuration are available. Install components for both file and block storage Following are the installation prerequisites for file storage using the Hitachi NAS server and the Hitachi Block Storage server. Hitachi NAS Server Hardware: Hitachi NAS 4100, 4080, 4060, 4040, 3090, or 3080 Firmware: Hitachi NAS OS v or higher License: File Clone License enabled and/or FSRS (FS Recover from Snapshot) License enabled Network: Hitachi NAS Server must be accessible to the Hitachi Virtual Infrastructure Integrator server, that is both need to be on the same network 16 Installing Virtual Infrastructure Integrator software

17 Hitachi Block Storage Hardware: Hitachi Virtual Storage Platform (VSP), Hitachi Virtual Storage Platform G1000 (VSP G1000), or Hitachi Unified Storage VM (HUSVM) Firmware: VSP /00 or higher HUS-VM /00 or higher VSP G /00 or higher Hitachi Virtual Storage Platform (VSP G200, VSP G400, VSP G600, VSP G800) /00 or higher License and installation: Hitachi Dynamic Provisioning (HDP) and Hitachi Thin Image (HTI) HTI Pool: Minimum of one (1) pool Command Control Interface (CCI) LDEV: Create CCI LDEV, size 100 MB Command Device Security and User Authentication must be enabled for CCI LDEV Add the CCI LDEV to a host group Host group: Add ESXi WWN# to the host group for which LDEV and CCI LDEV are assigned Switch: Add ESXi host and port group in the same zone in the switch (if applicable) CCI software: CCI version supported: /06 or higher, 64-bit Windows version supported for CCI installation: Windows 2008 R2 64- bit or Windows bit The Hitachi Open Remote Copy Manager (HORCM) instance must be running CCI software must be installed on the same system where the Hitachi Virtual Infrastructure Integrator Server is installed vcenter Server vcenter 5.5 and 6.0 are supported. Operating system requirements and deployment Single system deployment: Windows Hitachi Virtual Infrastructure Integrator Server must be installed on the same Windows system where vcenter Server and CCI is installed For supported Windows versions, see Software prerequisites. on page 12 There is no need to install the Hitachi Virtual Infrastructure Integrator Web Client plugin again because it is included with the server installation Linux: Not supported Installing Virtual Infrastructure Integrator software 17

18 Distributed deployment: Windows The Hitachi Virtual Infrastructure Integrator Web Client plugin must be installed on the same Windows system where vcenter Server is installed Hitachi Virtual Infrastructure Integrator Server and CCI should be installed together on the same Windows system For supported Windows versions, see Software prerequisites. on page 12 Enable port 9000 between the server system and the web client plugin system Linux The Hitachi Virtual Infrastructure Integrator Web Client plugin must be installed on VMware vcenter Server Appliance (vcsa) 5.5 or 6.0 where vcenter Server is running The Hitachi Virtual Infrastructure Integrator Server cannot be installed on a Linux system, and must be installed on a Windows system only, where CCI also needs to be installed For supported Windows versions, see Software prerequisites. on page 12 Enable port 9000 between the server system and the web client plugin system Install components for file storage only Following are the installation prerequisites for file storage only using the Hitachi NAS server. Hitachi NAS Server Hardware: Hitachi NAS 4100, 4080, 4060, 4040, 3090, or 3080 Firmware: Hitachi NAS OS v or higher License: File Clone License enabled and/or FSRS (FS Recover from Snapshot) License enabled Network: Hitachi NAS Server must be accessible to the Hitachi Virtual Infrastructure Integrator server, that is both need to be on the same network vcenter Server vcenter 5.5 and 6.0 are supported. Operating system requirements and deployment Single system deployment: Windows Hitachi Virtual Infrastructure Integrator Server must be installed on the same Windows system where vcenter Server is installed For supported Windows versions, see Software prerequisites. on page Installing Virtual Infrastructure Integrator software

19 There is no need to install the Hitachi Virtual Infrastructure Integrator Web Client plugin again because it is included with the server installation Linux: Not supported Distributed deployment: Windows The Hitachi Virtual Infrastructure Integrator Web Client plugin must be installed on the same Windows system where vcenter Server is installed Hitachi Virtual Infrastructure Integrator Server should be installed on a Windows system For supported Windows versions, see Software prerequisites. on page 12 Enable port 9000 between the server system and the web client plugin system Linux The Hitachi Virtual Infrastructure Integrator Web Client plugin must be installed on VMware vcenter Server Appliance (vcsa) 5.5 or 6.0 where vcenter Server is running The Hitachi Virtual Infrastructure Integrator Server cannot be installed on a Linux system, and must be installed on a Windows system only For supported Windows versions, see Software prerequisites. on page 12 Enable port 9000 between the server system and the web client plugin system Install components for block storage only Following are the installation prerequisites for file storage only using the Hitachi Block Storage server. Hitachi Block Storage Hardware: Hitachi Virtual Storage Platform (VSP), Hitachi Virtual Storage Platform G1000 (VSP G1000), or Hitachi Unified Storage VM (HUSVM) Firmware: VSP /00 or higher HUS-VM /00 or higher VSP G /00 or higher Hitachi Virtual Storage Platform (VSP G200, VSP G400, VSP G600, VSP G800) /00 or higher License and installation: Hitachi Dynamic Provisioning (HDP) and Hitachi Thin Image (HTI) HTI Pool: Minimum of one (1) pool CCI LDEV: Create CCI LDEV, size 100 MB Command Device Security and User Authentication must be enabled for CCI LDEV Installing Virtual Infrastructure Integrator software 19

20 Add the CCI LDEV to a host group Host group: Add ESXi WWN# to the host group for which LDEV and CCI LDEV are assigned Switch: Add ESXi host and port group in the same zone in the switch (if applicable) CCI software: CCI version supported: /06 or higher, 64-bit Windows version supported for CCI installation: Windows 2008 R2 64- bit or Windows bit The Hitachi Open Remote Copy Manager (HORCM) instance must be running CCI software must be installed on the same system where the Hitachi Virtual Infrastructure Integrator Server is installed vcenter Server vcenter 5.5 and 6.0 are supported. Operating system requirements and deployment Single system deployment: Windows Hitachi Virtual Infrastructure Integrator Server must be installed on the same Windows system where vcenter Server and CCI is installed For supported Windows versions, see Software prerequisites. on page 12 There is no need to install the Hitachi Virtual Infrastructure Integrator Web Client plugin again because it is included with the server installation Linux: Not supported Distributed deployment: Windows The Hitachi Virtual Infrastructure Integrator Web Client plugin must be installed on the same Windows system where vcenter Server is installed Hitachi Virtual Infrastructure Integrator Server and CCI should be installed together on the same Windows system For supported Windows versions, see Software prerequisites. on page 12 Enable port 9000 between the server system and the web client plugin system Linux The Hitachi Virtual Infrastructure Integrator Web Client plugin must be installed on VMware vcenter Server Appliance (vcsa) 5.5 or 6.0 where vcenter Server is running 20 Installing Virtual Infrastructure Integrator software

21 The Hitachi Virtual Infrastructure Integrator Server cannot be installed on a Linux system, and must be installed on a Windows system only, where CCI also needs to be installed For supported Windows versions, see Software prerequisites. on page 12 Enable port 9000 between the server system and the web client plugin system Install locations Install the software components in the appropriate places. The Virtual Infrastructure Integrator server software installation program, HDS_V2I_Server_Installer.exe, runs on both 32- and 64-bit platforms. The Virtual Infrastructure Integrator server software can be installed on: Same server as the VMware vcenter server Virtual machine (VM) Separate server The Virtual Infrastructure Integrator server software can be installed on the same system as the vcenter server or it can be installed on a separate system in a distributed setup. During installation, the server installer will attempt to register the Virtual Infrastructure Integrator client plug-in with the vcenter server. Important: If you install Virtual Infrastructure Integrator server component on a setup where the vcenter Server is on separate server and a firewall is enabled, you must open port 9000 for any IP address that is inbound on the server where the Virtual Infrastructure Integrator server is installed. Once port 9000 has been opened, ensure that the system running the vsphere Web Client can communicate with the server where the Virtual Infrastructure Integrator server is installed. Failure to do so results in certain features of the Virtual Infrastructure Integrator Web Client Plugin to fail. Important: The Virtual Infrastructure Integrator client service plugin must be installed on the same server as the vcenter server. If the plugin registration fails for any reason, install the client by running HDS_V2I_WebClient_Installer.exe. This will re-register the plugin. Finding server install software and log files The Virtual Infrastructure Integrator server software and log files can be found in the following locations. Installing Virtual Infrastructure Integrator software 21

22 Important: The Virtual Infrastructure Integrator software is a 32-bit Windows application. If the operating system on the server is 64-bit, the software is installed in the Program Files(x86) folder, which is for 32-bit program files. The server binaries are installed to..\program Files (x86)\hitachi \HNAS-V2I\Server The log files can be found in..\program Files (x86)\hitachi\hnas-v2i \Server\log\HNAS-V2I.log Installing Virtual Infrastructure Integrator server software Use these steps to install the Virtual Infrastructure Integrator server software. Important: You must first install the Hitachi Virtual Infrastructure Integrator server software before installing the Virtual Infrastructure Integrator Web client service plugin software. See Install locations on page 21 for details about where Virtual Infrastructure Integrator software can be installed. Following the installation, the Virtual Infrastructure Integrator server installer registers the Virtual Infrastructure Integrator Web client service plugin with the vcenter Server. Note: If this is a non-vcenter Server installation, see Installing Virtual Infrastructure Integrator Web client service plugin to vcenter Server on page 23. Procedure 1. From the CD, launch the server installer (HDS_V2I_Server_Installer.exe) to a 64-bit machine. 2. While logged in with administrative rights, double-click the installer to launch the installation wizard, and then click Next. 3. Review and accept the license agreement, and then click Next. 4. Click Install. 5. Provide a port number for the Hitachi Storage Services Web Server Port number. The default port is 8443, or if 8443 is already in use. Important: For vcenter 6.0, you are prompted to enter a password for VMware vcenter server keystore password. Leave the default password as it is. 22 Installing Virtual Infrastructure Integrator software

23 6. Click Finish to complete the installation. 7. Restart the Webservices if required for your installation scenario. Follow the instructions on the installer screens. Important: This step is required to register the Virtual Infrastructure Integrator Web client service plugin with the vcenter software. Important: Deployment methods for the Virtual Infrastructure Integrator Web Client Plugin vary depending on your VMware version and your installation scenario. If your installation prompts you to restart a particular service, do so. 8. Log in to the vsphere Web Client and confirm that the Hitachi Storage Services plugin displays in the vsphere Web Client. The presence of the plugin indicates that thevirtual Infrastructure Integrator software installed successfully. Postrequisites After installing the Virtual Infrastructure Integrator server software, proceed to Configuring Virtual Infrastructure Integrator software on page 28. Installing Virtual Infrastructure Integrator Web client service plugin to vcenter Server See Install locations on page 21 for details about where Virtual Infrastructure Integrator software can be installed. Procedure 1. Locate and copy the appropriate Virtual Infrastructure Integrator Web client services plugin installer (HDS_V2I_WebClient_Installer.exe) to the vcenter Server machine. 2. Double-click the installer to launch the installation wizard: 3. Click Next when the client installer is displayed, and follow the on-screen instructions. 4. Click Install when prompted. 5. Provide the Hitachi Storage Services Web Server Domain Name/IP. 6. Provide the Hitachi Storage Services Web Server Port number. Use the same port number that was used during the Virtual Infrastructure Integrator server installation. See System requirements on page 12 for supported port numbers. Installing Virtual Infrastructure Integrator software 23

24 Important: For vcenter 6.0, you are prompted to enter a password for VMware vcenter server keystore password. Leave the default password as it is. 7. Restart the Webservices if required. Follow the instructions on the installer screens. Important: Deployment methods for the Virtual Infrastructure Integrator Web Client Plugin vary depending on your VMware version and your installation scenario. If your installation prompts you to restart a particular service, do so. Important: This step is required to register the Virtual Infrastructure Integrator Web client services plugin with vcenter. 8. Log in to the vsphere Web Client and confirm that the Hitachi Storage Services plugin displays in the vsphere Web Client. The presence of the plugin indicates that the Virtual Infrastructure Integrator software installed successfully. Postrequisites After installing the Virtual Infrastructure Integrator server software, proceed to Configuring Virtual Infrastructure Integrator software on page 28. Upgrading Virtual Infrastructure Integrator software You can upgrade the Virtual Infrastructure Integrator software version from 2.1 and later. Prerequisites Before upgrading from a previous version: The Virtual Infrastructure Integrator server will need to be stopped for the upgrade process. Stopping the server ensures no backups occur during the upgrade. If you have not already done so, you will be prompted to stop the server during the upgrade process. Do not interrupt the upgrade and migration processes. The Virtual Infrastructure Integrator server installer performs the following: The installer installs the new version of the server software on the system. Your existing software license will be migrated to the newly installed version. However, it is not possible to upgrade over an expired demonstration license. 24 Installing Virtual Infrastructure Integrator software

25 If the Virtual Infrastructure Integrator server is running, you will be prompted to stop it for the upgrade. If you decline to stop the server, the upgrade installation will exit. The installer registers the updated Virtual Infrastructure Integrator Web client services plugin with the vcenter Server, if available. You do not have to reconfigure the Virtual Infrastructure Integrator to use the Web client services plug in to view your Virtual Infrastructure Integrator inventory, and any previously configured backup schedules will continue to function. Any required configuration file updates or conversions are handled by the upgrade process, and any conversion that results in a change to the environment is logged. If a restart is needed, you are prompted to confirm it. If for any reason there is a failure in the upgrade process, everything is rolled back to the state it was in before the upgrade was attempted, including restored configuration files and settings. Procedure 1. Copy the HDS_V2I_Server_Installer.exe file to a temporary location on the server where the Virtual Infrastructure Integrator server was previously installed, and then double-click it to launch the installer. The installer automatically identifies the presence of the previous version of the Virtual Infrastructure Integrator software. 2. Click Next to continue the installation, and follow the upgrade wizard prompts. The upgrade process migrates all snapshot backup data from the earlier Virtual Infrastructure Integrator software version to the Virtual Infrastructure Integrator server directory. Note: If the Virtual Infrastructure Integrator server was installed on the same system as vcenter Server, after the Virtual Infrastructure Integrator server upgrade completes, an entry for the Virtual Infrastructure Integrator server displays in the Windows Control Panel > Programs and Features. As well, the upgraded plug-in displays in the vsphere Web Client. If the Virtual Infrastructure Integrator was not installed on the same server as vcenter Server, follow the instructions in Installing Virtual Infrastructure Integrator Web client service plugin to vcenter Server on page 23 to install thevirtual Infrastructure Integrator Web client services plugin. 3. Close the vsphere Web Client, if it is open, and uninstall the entry for HNAS V2I Client from Windows Control Panel > Programs and Features. 4. Import the certificate for Virtual Infrastructure Integrator. See Using vsphere Web Client to configure Virtual Infrastructure Integrator software on page 30 for instructions. Installing Virtual Infrastructure Integrator software 25

26 Postrequisites Following an upgrade installation, you should check to make sure the Virtual Infrastructure Integrator software installed and that your configurations were migrated correctly. Uninstalling Virtual Infrastructure Integrator Procedure 1. Navigate to the Windows Control Panel > Programs and Features or > Add or Remove Programs (depending on your Windows version). 2. Locate Hitachi Storage Services Server from the list, and then click Uninstall. 3. Click Yes to confirm. 26 Installing Virtual Infrastructure Integrator software

27 Installing Virtual Infrastructure Integrator software 27

28 3 Configuring Virtual Infrastructure Integrator software Collect the following information to configure Virtual Infrastructure Integrator: Virtual Infrastructure Integrator server IP address or host name. vcenter Server IP address or host name, and login credentials. For file storage, the IP addresses or host names, and login credentials of each NAS Platform attached to the ESXi Clusters and hosts managed by the vcenter Server. Note: The IP address or host name refers to the admin services EVS on the NAS Platform. For block storage, the IP addresses or host names, Hitachi Open Remote Copy Manager (HORCM) instance, login credentials for the storage array, and Hitachi Thin Image (HTI) Pool preference. Before configuring, confirm: Virtual Infrastructure Integrator server is running. NAS Platform servers are running and VMs are hosted on the NAS platform. Port 9000 is not blocked by the firewall on Virtual Infrastructure Integrator server. If needed, check with the administrator about the firewall properties. Hitachi Storage Services Web Server Port number is set to 8443, or to if 8443 is already in use. For file storage, HNAS server Admin EVS is reachable from the vcenter Server. For block storage, that the HORCM instance is running on the Virtual Infrastructure Integrator server VM and that RAID commands can be issued to the storage array from the VM. 28 Configuring Virtual Infrastructure Integrator software

29 Using vsphere Web Client to configure Virtual Infrastructure Integrator software Displaying attached storage and file systems Managing Hitachi NAS Virtual Infrastructure Integrator license keys Configuring Virtual Infrastructure Integrator software 29

30 Using vsphere Web Client to configure Virtual Infrastructure Integrator software Use the following procedure to initially configure the Virtual Infrastructure Integrator software. Launch the configuration wizard later to add servers, or modify existing settings. Procedure 1. In the vsphere Web Client, launch the Virtual Infrastructure Integrator Web client service plugin by clicking the Hitachi Storage Services icon. 2. At the bottom of the Getting Started tab, click Configure Hitachi Virtual Infrastructure Integrator. 3. If you are using vsphere 5.5, perform the following steps: a. When the cacerts password window displays, click OK. b. Restart the vsphere Web Client Services by navigating to the Windows Control Panel > Services and restarting them. Note: Restarting the vsphere Web Client Services from the Control Panel typically takes three to five minutes. Also, after initial set-up has been completed, subsequent reconfiguration does not require the cacerts or client services restart steps. c. After the vsphere Web Client Services has restarted, re-login to the vsphere Web Client. 30 Configuring Virtual Infrastructure Integrator software

31 4. Enter the Virtual Infrastructure Integrator server IP address or host name and port number in the first screen of the configuration wizard, and click Next. Important: If using server host names rather than IP addresses, some form of DNS resolution or look-up needs to be available. Otherwise, the system cannot locate the host(s) on the network. Configuring Virtual Infrastructure Integrator software 31

32 5. Enter the vcenter Server credentials, including the IP address or host name, as well as the username and password for a user with administration privileges, and click Next. 32 Configuring Virtual Infrastructure Integrator software

33 6. When the Hitachi Storage details screen displays, if you are not configuring HNAS storage, skip to the next step. Otherwise, click the HNAS Storage tab and perform the following steps: a. Add the Admin EVS IP addresses for the Hitachi NAS server systems. b. Add the username and password to access those server systems. c. You can add multiple resources by clicking Add after each one has been configured. d. If you need to edit an HNAS Storage resource, click the icon next to the resource to be edited. e. To delete a resource, click the icon on its line, but use care as a deletion cannot be undone. Note: When deleting resources, use care because a deletion cannot be undone. f. When finished configuring HNAS Storage, click Next, or if you need to configure block storage, continue to the next step. 7. To configure block storage, click the Hitachi Block Storage tab. a. When the HORCM Instance identifies the Hitachi Online Remote Copy Manager instance to use for block storage configuration, to select an instance, click the drop-down list and select the appropriate one from Configuring Virtual Infrastructure Integrator software 33

34 the list of available instances. This will automatically populate the Serial Number field as well. b. Enter a Username and Password for a user ID with administrative access. c. Click Add. It will take a few seconds for the list of Hitachi Thin Image (HTI) pools to be populated. d. Click the HTI Pool drop-down list and select an available HTI pool from the list. Important: It is critical to select the appropriate HTI pool at this stage because the selection cannot be changed after a block storage resource has been added to the Virtual Infrastructure Integrator product. The Virtual Infrastructure Integrator software does not require its own HTI pool. Select an existing pool, but make certain that it is one that will not be deleted. Never delete this pool. 34 Configuring Virtual Infrastructure Integrator software

35 e. Click Save to commit the HTI-Pool selection. f. If you need to edit a block storage resource, click the icon next to the resource to be edited. Note: When editing a configured block storage resource, the HTI Pool drop-down list will be grayed-out, meaning it cannot be changed. g. To delete a resource, click the icon on its line, but use care as a deletion cannot be undone. h. When finished configuring Hitachi Block Storage, click Next. i. Verify the configuration settings on the Configuration Summary page. If you need to make changes, click Back. Otherwise, if satisfied, click Finish. Configuring Virtual Infrastructure Integrator software 35

36 The Virtual Infrastructure Integrator inventory list is refreshed and the plugin is ready to use. j. If you need to reconfigure the Hitachi Virtual Infrastructure Integrator, you can do so from the Getting Started screen by clicking Configure Hitachi Virtual Infrastructure Integrator again. Displaying attached storage and file systems Procedure 1. Navigate to Hitachi Storage Services > Hosts or ESXi Clusters. 2. Select a host or cluster, as appropriate. The Storage Info table displays the following details: Field Storage Address Platform Version File Systems Description The Hitachi storage host name and IP address. The Hitachi storage platform type. The Hitachi storage operating system version. List the file systems exported from a specific storage host. 3. Click the link displayed for the number of file systems to display the details. 36 Configuring Virtual Infrastructure Integrator software

37 Field Name Type Total Space Free Space Snapshots Hosted Description Name of the file system used. Type of file system format; for example: WFS-1 or WFS-2. Total storage space on the datastore. Available free space on the datastore. Number of snapshots hosted by the datastore. 4. Click x on the upper right corner to close the list of file systems displayed. Managing Hitachi NAS Virtual Infrastructure Integrator license keys Managing the demonstration license Hitachi Virtual Infrastructure Integrator installs with a 60-day demonstration license key, which enables all Virtual Infrastructure Integrator features for evaluation. To determine your remaining demonstration period, go to the Hitachi Storage Services > Getting Started tab, click the key icon to open the license key dialog. If no other licenses are applied, the Demo license key type displays along with its expiration date. Displaying the system ID Permanent license keys are issued based on the unique system ID that is generated during the installation. To display the Virtual Infrastructure Integrator system ID: Procedure 1. In the vsphere Web Client, launch the Virtual Infrastructure Integrator Web client service plugin by clicking the Hitachi Storage Services icon. 2. Click the key ( ) icon About License on the Hitachi Storage Services > Getting Started tab. The License Key dialog is displayed with the system ID appearing at the top. 3. Copy and paste the system ID into an , and send it to your Hitachi Data Systems sales representative with the customer system order number (located on the packing slip). Also, send the information on the vcenter Server license type installed on your system (foundation or standard). Configuring Virtual Infrastructure Integrator software 37

38 Installing license keys After you receive a permanent Hitachi Virtual Infrastructure Integrator license key, use the Virtual Infrastructure Integrator Web client service plugin to enable it. The Virtual Infrastructure Integrator server software validates and stores the license key. Procedure 1. In the vsphere Web Client, launch the Virtual Infrastructure Integrator Web client service plugin by clicking the Hitachi Storage Services icon. 2. Click the key ( ) icon About License on the Hitachi Storage Services > Getting Started tab. The License Key dialog is displayed. 3. Copy and paste the license key into the License Key field. 4. Click OK. Postrequisites Click the key ( ) button to validate the installed license. Expiring license keys Before your demonstration license expires, contact your Hitachi Data Systems representative for assistance, or log on to the HDS Support Portal: portal.hds.com Minimum user rights for using vcenter The following table lists the minimum user rights that must be assigned to perform all activities associated with the Virtual Infrastructure Integrator. Note: For installation, you must still use a vcenter Administrator role. If necessary, use the path vcenter > Administration > Roles to create a new role specifically for the Virtual Infrastructure Integrator that at minimum includes the rights in this table Category Role Data Store Allocate space Host Configuration > Storage partition configuration Local operation > Reconfigure virtual machines Network Assign network Configure 38 Configuring Virtual Infrastructure Integrator software

39 Category Role Resource Assign virtual machine to resource pool Task Create task Update task Virtual machine Configuration > Remove disk Configuration > Add existing disk Configuration > Add new disk Configuration > Add or remove device Configuration > Advanced Configuration > Change CPU count Configuration > Change managed by Configuration > Change resource Configuration > Disk change tracking Configuration > Disk lease Configuration > Display connection setting Configuration > Extend virtual disk Configuration > Host USB device Configuration > Memory Configuration > Modify device settings Configuration > Query fault tolerance compatibility Configuration > Query unowned files Configuration > Raw device Configuration > Reload from path Configuration > Remove disk Configuration > Rename Configuration > Reset guest information Configuration > Set annotation Configuration > Setting Configuration > Swapfile placement Configuration > Unlock virtual machine Interaction > Answer question Inventory > Create new Inventory > Register Inventory > Unregister Provisioning > Allow disk access Snapshot management > Create snapshot Snapshot management > Remove snapshot Snapshot management > Revert snapshot About the Host group in block storage configuration When the Virtual Infrastructure Integrator software is configured for block storage, the system automatically creates a host group named V2I_Only_HostGrp within the same port as the LDEV(s). Important: Do not modify, use, or delete this group. Configuring Virtual Infrastructure Integrator software 39

40 4 About Hitachi Virtual Infrastructure Integrator software By integrating into the VMware vsphere virtual environment, the Virtual Infrastructure Integrator software provides data management services including managed snapshot backups, snapshot restores, and snapshot backup scheduling operations on virtual machines (VMs) and virtual applications (vapps) hosted exclusively on Hitachi Storage devices. You can apply snapshot backup schedules to specific VMs and vapps by grouping them according to your needs. The Virtual Infrastructure Integrator also enables the creation of VM and vapp clones instantly, even while the VMs and vapps are powered on. The software takes advantage of Hitachi NAS platforms File Clone technology to deliver VM and VMDK hardware-level snapshot backups, which can be instantly created or restored. The same technology is used to create efficient clones and linked-clone VMs. When configured for block storage, Hitachi Thin Image (HTI) and Shadow Copy are also supported. Hitachi Virtual Infrastructure Integrator architecture Understanding the vsphere environment Understanding the Hitachi Virtual Infrastructure Integrator environment About Virtual Infrastructure Integrator entities About the Hitachi Virtual Infrastructure Integrator user interface 40 About Hitachi Virtual Infrastructure Integrator software

41 Hitachi Virtual Infrastructure Integrator architecture The Hitachi Virtual Infrastructure Integrator architecture consists of several components working together and coordinating with VMware vsphere. Understanding the vsphere environment The term vsphere is a collective name for the VMware-based virtual environment, which includes the VMware vsphere software, VMware vcenter Server software, VMware ESXi clusters and hosts managed by the vcenter Server, and the virtual machines (VMs) and vapps hosted on those ESXi clusters. As a solution, the vsphere software: Manages a large collection of physical resources, such as CPUs, memory, storage, and networking between different locations. Converts physical resources into a pool of dynamic virtual resources for the computing and datacenter needs of IT organizations. Offers a flexible, scalable, and reliable virtual environment for complex computing needs, and for managing IT services in real-time. A familiarity with the following vsphere subjects is necessary for a better understanding of the Virtual Infrastructure Integrator application: ESXi clusters, vapps, vcenter Server, and block and NFS datastores on ESXi servers. About Hitachi Virtual Infrastructure Integrator software 41

42 Virtual applications vcenter Server NFS file datastores ESXi servers represent the "bare-metal" architecture, which is partitioned into multiple VMs. These VMs can run simultaneously by sharing the physical resource of the underlying ESXi server. Each server can be implemented on a standalone physical machine, or on a group of physical machines working as a cluster with features such as high availability, load balancing, and so forth. These servers host VMs and vapps. Virtual Infrastructure Integrator works with standalone or clustered ESXi servers hosting VMs and vapps. Virtual applications (vapps) are logical entities comprising one or more VMs, which uses the Open Virtualization Format standard to specify and encapsulate all components of a multi-tier application, as well as the operational policies and service levels associated with it. A vapp can consist of any applications running on any OS. It provides a mechanism to move the applications across different VMware clusters without affecting their service levels. The vcenter Server provides central visibility and administration for vsphere hosts, ESXi Clusters, and VMs. Using the vsphere Web Client, you can connect to vcenter and perform tasks such as allocating VM resources, configuring vclusters, and managing datastores. Virtual Infrastructure Integrator interacts directly with vcenter when performing snapshot backups and File Clone operations. In NFS file datastores, ESXi clusters access a designated NFS volume located on a Hitachi NAS server, mounts the volume, and utilizes it for its storage needs. Use NFS volumes to store and boot VMs in the same manner you use VMFS datastores mounted on SCSI-based or SAN storage systems. NFS filelevel datastores are typically easier to setup and manage in ESXi servers because they do not require the logical configuration details that storage network technologies such as iscsi and FC need. The tradeoff between NFS file stores and block storage is the latter is considered more flexible, efficient, and reliable, at the expense of being somewhat more complicated to configure. Important: Virtual Infrastructure Integrator only manages those VMs using Hitachi Storage Services. 42 About Hitachi Virtual Infrastructure Integrator software

43 Block storage datastores The Hitachi Virtual Infrastructure Integrator supports both file and block datastores. In some applications, block storage is often more efficient and flexible than file-based storage. File storage has the benefit of being simpler to implement. Block storage and ESXi host configuration While file-based storage can rely on IP addresses or resolved domain names, block storage requires addressing through the HBA World Wide Name (WWN) number, a unique host address usually expressed as a series of hexadecimal pairs. For block storage-based datastores to be visible in the Virtual Infrastructure Integrator inventory, the corresponding ESXi host must be configured with the HBA WWN number. One way this information can be found is in the Storage Adapters hardware area, on the Configuration tab within the vsphere Client application. Therefore, after adding the ESXi host HBA WWN number during configuration within the Hitachi Storage Navigator, under Storage Systems, for each host, the host group listing will have: Port ID HBA WWN Host Name Host Group Name The following illustration shows two such ESXi block storage hosts configured in the 4B-G00 (00) group. About Hitachi Virtual Infrastructure Integrator software 43

44 Note: If the ESXi block storage host is not configured with the HBA WWN number, it will not be visible in the Virtual Infrastructure Integrator inventory as an available datastore resource. For more information, refer to the Hitachi Storage Navigator documentation and online help. Understanding the Hitachi Virtual Infrastructure Integrator environment Virtual Infrastructure Integrator uses a server component and a Web client service plugin component for configuration and managing features. These components can exist on the same or different physical machines. Each component has an installer. If the Virtual Infrastructure Integrator server is installed on the vcenter Server, then the Virtual Infrastructure Integrator Web client service plugin is already installed. If not, then the Virtual Infrastructure Integrator Web client service plugin must be installed on the vcenter Server. 44 About Hitachi Virtual Infrastructure Integrator software

45 Hitachi Virtual Infrastructure Integrator server software The Virtual Infrastructure Integrator server software has a single instance that performs the following: Communicates with the vcenter Server to retrieve information about existing ESXi hosts and ESXi Clusters. Communicates directly with Hitachi Storage Services to perform file system snapshot and File Clone operations on VMs hosted on Hitachi Storage Services. Stores the Virtual Infrastructure Integrator configuration information, including VM backup data, schedules, and logs. Runs as a service that starts automatically when the host machine starts. Hitachi Virtual Infrastructure Integrator Web client service plugin The Virtual Infrastructure Integrator Web client service plugin installs within vcenter, and serves up the Virtual Infrastructure Integrator user interface. The service plugin provides an interface for all storage operations and configurations that are performed by the Virtual Infrastructure Integrator server. About Virtual Infrastructure Integrator entities The following entity types display as nodes in the Virtual Infrastructure Integrator application: ESXi Clusters (virtual clusters) Hosts Datastores About Hitachi Virtual Infrastructure Integrator software 45

46 File Systems HNAS Clusters All VMs on Hitachi Storage Groups (user-defined groups of VMs and vapps) Virtual Machines Backups (snapshot backups) vapps (virtual applications) Schedules Searching for entities Searching for entities in Virtual Infrastructure Integrator is accomplished by using the vsphere Web Client filter field. ESXi Clusters HNAS Clusters A VMware ESXi Cluster, called here an ESXi Cluster, is a collection of ESXi servers that are configured to work together as a unit, providing centralized resource availability to host VMs and vapps. An ESXi Cluster may be implemented as a standalone physical machine or as a cluster of physical machines with support for load balancing and high availability features. ESXi Clusters are the core of high availability in VMware virtual infrastructures. The ESXi Clusters enable VMs and vapps to be dynamically migrated between hosts in the event of a hardware or software failure. The HNAS Clusters entity grouping allows you to view the clusters of HNAS nodes. This capability gives you greater visibility in to the interdependence of VMs to particular HNAS clusters. Datastores The VMware software perceives an Hitachi Virtual Infrastructure Integrator datastore entity as a normal datastore, and the nested individual datastores as nodes. The Hitachi Virtual Infrastructure Integrator client GUI lists all datastores that are hosted on Hitachi Storage Services regardless whether the datastore contains VMs. Groups of VMs and vapps All VMs on Hitachi Storage is the default group in Virtual Infrastructure Integrator. This group contains all VMs hosted from the owning host or ESXi Cluster. You cannot edit or delete it. Additional groups are available and are automatically populated by the Virtual Infrastructure Integrator server based on available datastores. These 46 About Hitachi Virtual Infrastructure Integrator software

47 Virtual Machines additional groups provide the ability to visualize where VMs are located on Hitachi storage. This type of VM visualization allows you to develop nonconflicting backup schedules to ensure optimum system performance. Using Virtual Infrastructure Integrator, you may create custom groups of VMs and vapps from the All VMs on Hitachi Storage group, and then manage the groups in real-time. Group-level operations include: Creating, editing, deleting, enabling, and disabling snapshot backup schedules. Creating on-demand snapshot backups of an entire group. Editing a group by adding or removing VMs and vapps, or changing the group details. Deleting a custom group. Virtual machines (VMs) are software representations of physical hardware that runs an operating system and provides services to the enterprise through software applications. In the Virtual Infrastructure Integrator software, the Virtual Machines entity is the basic entity on which snapshot backups and Fast Clone operations are performed. Virtual Machine entity-level operations in Virtual Infrastructure Integrator include: Creating, editing, deleting, enabling, and disabling snapshot backup schedules. Creating on-demand snapshot backups. Creating a VM clone using Fast Clone. Restoring a VM to a previous state using an available snapshot backup under the VM. Virtual Machine discovery The Virtual Infrastructure Integrator software discovers all virtual machines (VMs) and vapps registered with the vcenter Server. However, the Virtual Infrastructure Integrator software only displays and supports VMs and vapps on Hitachi NAS Platforms that are running NAS File OS v or higher. The virtual hard disk (VHD) defined for the VM or vapp might not display if one or more VHDs are not based on a NAS Platform. Note: VMs that are on migrated or archived file systems must first be reverse-migrated before you can use the backup or Fast Clone features. About Hitachi Virtual Infrastructure Integrator software 47

48 Snapshot backups vapps File Systems Snapshots are a storage-efficient copy of a VM or vapp for backup. A group or vapp snapshot backup consists of snapshot backups of each VM contained in the group or vapp. All available snapshot backups display as subnodes under the respective VM nodes in the navigation tree. Snapshot backup is possible on VMs, vapps, and groups of VMs and vapps. On-demand snapshot backups provide an instant snapshot backup of a selected target. Scheduled snapshot backups are generated by Virtual Infrastructure Integrator based on the configured schedule. Orphan snapshot backups can exist on Hitachi storage and are associated with deleted VMs. A vapp is a logical group of VMs working together as an enterprise application. It can include any number of applications running on different VMs without affecting their service levels. A vapp can have sub-vapps running under it. The vapp-level operations include: Creating, editing, deleting, enabling, and disabling snapshot backup schedules. Creating on-demand snapshot backups. Restoring a vapp to a previous state using an available snapshot backup. Creating a vapp clone using File Clone. The File Systems entity provides a grouping of VMs by shared file systems, which gives you greater visibility in to the interdependence of VMs to shared file systems. This visibility can assist you in the operational placement of VMs. About the Hitachi Virtual Infrastructure Integrator user interface The Virtual Infrastructure Integrator interface displays when you launch the application by clicking the Hitachi Storage Services icon in the vsphere Web Client interface. 48 About Hitachi Virtual Infrastructure Integrator software

49 Item Component Description 1 Navigation pane 2 Information pane Left pane in the UI. Contains the Hitachi Virtual Infrastructure Integrator navigation tree (inventory list). This is a collection of entities from a vsphere and Hitachi Storage Services platform storage perspective. Center pane in the UI. Initially shows the Getting Started tab and Compliance Dashboard tab, as well as the Configure Hitachi Virtual Infrastructure Integrator button (depending on your browser window size, it may be necessary to scroll down to view the button). When you select an entity, the pane displays information on that object and its related objects. 3 Toolbar At the top of the center pane of the UI, the toolbar includes access to frequently required operations, and the online help. Different buttons come available based on the node selected. The scope of operations initiated from the toolbar is limited to the selected node. About License Alerts Refresh Help About Storage Services Plugin View Logs Logging Level Collect Diagnostic Information About Hitachi Virtual Infrastructure Integrator software 49

50 Item Component Description 4 Tasks and Alarms panel Right pane of the UI. Contains sections that display information about the following: Recent Tasks, including status Work in Progress Alarms About entity hierarchy The Virtual Infrastructure Integrator (Hitachi Storage Services) navigation tree (inventory list) displays all supported entities hierarchically. Entity types Hitachi Storage Services (root node) ESXi Clusters Hosts Datastores File Systems HNAS Clusters All VMs on Hitachi Storage Groups Virtual Machines Backups vapp Schedules Sub-entities No sub-entities All ESXi clusters All available ESXi hosts All available datastores All available file systems where datastores are present All HNAS clustered nodes attached to ESXi hosts All VMs, vapps, and Schedules on Hitachi storage, per HNAS node or cluster User defined groups of VMs All Virtual Machines present on Hitachi storage All snapshot backups available for the selected VM All VMs and vapps within the vapp All available snapshot backup schedules About the Getting Started tab The Getting Started tab in the task pane provides an overview of the main features of the Hitachi Virtual Infrastructure Integrator software. The tab also includes a toolbar of buttons for high level options, and also contains the Configure Hitachi Virtual Infrastructure Integrator button. The overview describes the features and the icons used to represent them. It should be noted that the overview is informational only. Icon Feature Snapshot Backup Schedule Snapshot Backup 50 About Hitachi Virtual Infrastructure Integrator software

51 Icon Feature Snapshot Restore Snapshot Vaulting Create Group Fast Clone The toolbar option buttons include the following: Button Option Description About License Opens the License dialog where you can view or enter the license number. Alert Opens the Alerts details screen, where you can refresh, view, refresh, acknowledge, and export alert information. Refresh Refreshes the data that displays in a screen with the most current values. Help Opens the Virtual Infrastructure Integrator online help system. About Hitachi Storage Services Plugin Displays version information about the Virtual Infrastructure Integrator components that are installed. View Logs Opens the Log viewer, where you can refresh, view, and export log information. Logging Level Allows you to set the level for logging information to normal, additional info, or detailed info. Collect Diagnostic Information Launches a page for collecting diagnostic logs and other configuration information to aid in troubleshooting or for submission to HDS Support. About the Compliance Dashboard tab The Hitachi NAS NFS Best Practices Compliance Dashboard tab in the task pane displays information about the Hitachi Virtual Infrastructure Integrator environment configuration. The dashboard enables Hitachi Storage Services About Hitachi Virtual Infrastructure Integrator software 51

52 and VMware customers to confirm they have configured their environment optimally for Hitachi Storage Services as a shared storage resource. The Virtual Infrastructure Integrator software can run validation checking and report findings. You can then choose to manually respond by making the recommended configuration changes. The Compliance Dashboard has tabs that provide information for noncompliant entities. The tables are unpopulated when all entities are compliant. Compliance is monitored for the following entities: Hosts tab List of Hosts Best Practices Parameters Details HNAS Storage Servers tab List of Hosts Best Practices Parameters Details Datastores tab 52 About Hitachi Virtual Infrastructure Integrator software

53 List of Hosts Best Practices Parameters Details About ESXi Clusters Note: The Hitachi NAS NFS Best Practices Compliance Dashboard applies to Hitachi NAS (HNAS) file storage, not block storage configurations. When you select ESXi Clusters any configured ESXi Cluster objects are displayed. For ESXi Cluster resources, the Objects tab displays: Name: The name of the ESXi Cluster Path: The path where the cluster is located Hosts: The number of hosts associated with the cluster When you select a specific ESXi Cluster resource, the Summary tab displays. Shown are: The name of the ESXi resource The path About Hitachi Virtual Infrastructure Integrator software 53

54 The number of hosts associated with the resource A formatted table listing storage information details (if available), including: Storage address Platform Version File systems If you select the Related Objects tab, buttons allow you to view: Datastores Name Device Free Space Block Size Total Space File System Name LUN Virtual Machines Name Last Backup Time Age of Last Backup Backups Next Backup Time Schedules Guest OS Datastore vapps Name Description ESXi Host Virtual Machines Storage Device Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description Hosts Host Name Virtual Machines 54 About Hitachi Virtual Infrastructure Integrator software

55 About Hosts When you select Hosts, any configured Hosts objects are displayed. For Hosts resources, the Objects tab displays: Host Name: The configured name of the host Virtual Machines: The number of virtual machines configured on each host When you select a specific Host resource, the Summary tab displays. Shown are: The Host name The number of virtual machines on the host A formatted table listing storage information details (if available), including: Storage address Platform Version File systems About Hitachi Virtual Infrastructure Integrator software 55

56 About Datastores If you select the Related Objects tab, buttons allow you to view: Datastores Name Device Free Space Block Size Total Space File System Name LUN Virtual Machines Name Last Backup Time Age of Last Backup Backups Next Backup Time Schedules Guest OS Datastore vapps Name Description ESXi Host Virtual Machines Storage Device Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description When you select Datastores, any configured datastore objects are displayed. For Datastore resources, the Objects tab displays: Name: The name of the datastore Device: The device on which the datastore is located Free Space: The amount of free space available on the device Block Size: The block size used by the datastore Total Space: The total configured space on the datastore 56 About Hitachi Virtual Infrastructure Integrator software

57 File System Name: The name of the installed file system, or N/A if not applicable LUN: The logical unit number When you select a specific Datastore resource, the Summary tab displays. The information shown will vary depending on whether the datastore is using file or block storage. For file storage, the information shown is: The name of the datastore resource About Hitachi Virtual Infrastructure Integrator software 57

58 The ESXi host name The location of the datastore A formatted table listing file system information details (if available), including: File System EVS IP Free Space Block Size VMs Datastores File System Type A formatted table listing Scheduled VM backup information (if available), including: Scheduled Backups Count at Group Level Last Backup Time Next Backup Time Scheduled Backups at Item Level For block storage, the Summary information shown also includes a formatted table listing: Host Name Serial Number HORCM Instance Microcode Version Host WWN Host WWPN Host LUNID Storage WWN Storage WWPN LDEVID LDEV Name LDEV Host Group Name LDEV Port ID If you select the Monitor tab for a datastore resource object, you can view events associated with the resource, listing: Start Time Completed Time Status Operation Operation details If you select the Related Objects tab, buttons allow you to view: Virtual Machines Name 58 About Hitachi Virtual Infrastructure Integrator software

59 About File Systems Last Backup Time Age of Last Backup Backups Next Backup Time Schedules Guest OS Datastore Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description When you select File Systems, any configured file systems objects are displayed. For file systems resources, the Objects tab displays: Name: The name of the file system EVS IP Address: The EVS IP address(es) associated with the file system Virtual Machines: The number of virtual machines on the file system Datastores: The number of datastores on the file system Free Space: The amount of free space available on the file system Block Size: The configured block size of the file system File System Type: The type of file system configured When you select a specific file system resource, the Summary tab displays, duplicating the table information from the Objects display. About Hitachi Virtual Infrastructure Integrator software 59

60 If you select the Related Objects tab, you can view any associated datastores: Name Device Free Space Block Size Total Space File System Name LUN About HNAS Clusters When you select HNAS Clusters any configured HNAS Cluster objects are displayed. For HNAS Cluster resources, the Objects tab displays: HNAS Cluster Name: The name of the HNAS Cluster Cluster IP Address: The IP address where the cluster is located Clustered: Yes or No Nodes: The number of nodes associated with the cluster Health: A status message indicating the health of the HNAS Cluster When you select a specific HNAS Cluster resource, the Summary tab displays: 60 About Hitachi Virtual Infrastructure Integrator software

61 The name of the HNAS Cluster resource The cluster IP address The number of nodes associated with the resource If you select the Related Objects tab, buttons allow you to view HNAS Nodes information, including: Host Name IP Address Name Status Model Firmware About All VMs on Hitachi Storage When you select All VMs on Hitachi Storage any configured objects are displayed. For All VMs on Hitachi Storage resources, the Objects tab displays: Name ESXi Host Name Description When you select a specific resource, the Summary tab displays, listing the same name, ESXI host name, and description, as well as a formatted table listing scheduled VM backup information, if available, including: About Hitachi Virtual Infrastructure Integrator software 61

62 Scheduled Backups Count at Group Level Last Backup Time Next Backup Time Scheduled Backups at Item Level If you select the Related Objects tab, buttons allow you to view: Virtual Machines Name Last Backup Time Age of Last Backup Backups Next Backup Time Schedules Guest OS Datastore vapps Name Description ESXi Host Virtual Machines Storage Device Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description 62 About Hitachi Virtual Infrastructure Integrator software

63 About Groups When you select Groups any configured Groups objects are displayed. For Groups resources, the Objects tab displays: Name: The name of the group Description: A description of the group, if available When you select a specific resource, the Summary tab displays, listing the name and description, as well as a formatted table listing scheduled VM backup information, if available, including: Scheduled Backups Count at Group Level Last Backup Time Next Backup Time Scheduled Backups at Item Level If you select the Monitor tab for a Groups resource object, you can view events associated with the resource, listing: Start Time Completed Time Status Operation About Hitachi Virtual Infrastructure Integrator software 63

64 Operation details If you select the Related Objects tab, buttons allow you to view: Virtual Machines Name Last Backup Time Age of Last Backup Backups Next Backup Time Schedules Guest OS Datastore vapps Name Description ESXi Host Virtual Machines Storage Device Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description About Virtual Machines When you select Virtual Machines, any configured Virtual Machine (VM) objects are displayed. For Virtual Machine resources, the Objects tab displays: Name: The name of the VM Last Backup Time Age of Last Backup Backups: The number of backups Next Backup Time Schedules: The number of schedules associated with each VM GuestOS: The operating system being hosted on the VM Datastore: The datastore being used for the VM Free Space: The amount of free space available on the device 64 About Hitachi Virtual Infrastructure Integrator software

65 When you select a specific Virtual Machine resource, the Summary tab displays. The information shown will vary depending on whether the VM is hosted using file or block storage. For file storage, the information shown is: Name Guest OS VM IP Address VM Computer Name Storage Type A formatted table listing parent information details (if available), including: ESXi Host Storage Server A formatted table listing backup information (if available), including: Last Backup Time Next Backup Time Oldest Backup Time A formatted table listing description information (if available), including: VM Description A formatted table listing related objects information (if available), including: Backup Count Schedule Count Datastore Group For block storage, the Summary information shown also includes a formatted table listing: Host Name Serial Number HORCM Instance Microcode Version About Hitachi Virtual Infrastructure Integrator software 65

66 Host WWN Host WWPN Host LUNID Storage WWN Storage WWPN LDEVID LDEV Name LDEV Host Group Name LDEV Port ID If you select the Monitor tab for a Virtual Machine resource object, you can view events associated with the resource, listing: Start Time Completed Time Status Operation Operation details 66 About Hitachi Virtual Infrastructure Integrator software

67 If you select the Related Objects tab, buttons allow you to view: Backups Backup Name Entity Name Age Creation Timestamp Backup Type Backup ID Description Schedule Name Datastore Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description Datastores Name Device Free Space Block Size Total Space File System Name LUN About Hitachi Virtual Infrastructure Integrator software 67

68 About Backups When you select the Backups resource, a list of current backups is displayed. The Summary tab in the task pane displays information about the selected backup, as well as any available actions. What you see will depend on whether the backup resource is on file or block storage. For file backup resources, the Summary tab displays: The backup ID The host IP address A description of the backup (for example it might say "Every hour") The age of the last backup performed The creation timestamp of the last successful snapshot backup The entity name Following the summary is a table listing all current file storage backups 68 About Hitachi Virtual Infrastructure Integrator software

69 About vapps For block backup resources, the Summary tab displays: The backup ID The host IP address A description of the backup (for example it might say "Every hour") The age of the last backup performed The creation timestamp of the last successful snapshot backup The entity name A formatted table listing block storage details (if available), including: Serial number Host LUNID LDEVID HTI Pool ID HTI Pool Name HTI Pool Capacity Total HTI Pool Capacity Free Following the summary is a table listing all current block storage backups When you select vapps any configured vapp (virtual application) objects are displayed. For vapps resources, the Objects tab displays: Name Description ESXi Host Virtual Machines Storage Device When you select a specific vapps resource, the Summary tab displays, showing: Name of the vapp Description The ESXi host name The number of virtual machines The number of storage devices About Hitachi Virtual Infrastructure Integrator software 69

70 If you select the Monitor tab for a vapps resource object, you can view events associated with the resource, listing: Start Time Completed Time Status Operation Operation Details If you select the Related Objects tab, buttons allow you to view: Virtual Machines Name Last Backup Time Age of Last Backup Backups Next Backup Time Schedules Guest OS Datastore vapps Name Description ESXi Host Virtual Machines Storage Device Backups Backup Name Entity Name Age Creation Timestamp Backup Type Backup ID Description Schedule Name Datastore 70 About Hitachi Virtual Infrastructure Integrator software

71 About Schedules Schedules Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description When you select Schedules, any configured schedule objects are displayed. For Schedules resources, the Objects tab displays: Name Entity Name Next Backup Time Type Status Last Backup Time Entity Type Description When you select a specific Schedules resource, the Summary tab displays: Name Entity Name Entity Type Description Type Last Backup Time Next Backup time About Hitachi Virtual Infrastructure Integrator software 71

72 If you select the Monitor tab for a Schedules resource object, you can view events associated with the resource, listing: Start Time Completed Time Status Operation Operation details About information tables The Virtual Infrastructure Integrator application displays relevant information in tables. The columns and information in the tables varies depending on what type of component or resource is being shown. The tables provide the following capabilities: Action Sorting Moving columns Resizing columns Scrolling Description Helps locate specific records. Successively clicking a column heading toggles the data in ascending or descending order. Drag and drop the column headings to the desired location in the table. Resize by selecting and dragging the column header borders. Horizontal and vertical scroll bars display automatically if the information does not fit within the limits of the table. About tooltips When a field does not fit within the limits of the navigation pane, mouse over the field to display a tooltip with the entire contents. About context menus The context menu displays when you right-click a node in the navigation tree. The context menu offers quick access to the operations at that node level. 72 About Hitachi Virtual Infrastructure Integrator software

73 Unsupported characters Figure 1 Datastores > All Hitachi Storage Services Actions > Schedule Snapshot Backup context menu The Virtual Infrastructure Integrator and vsphere applications do not support the use of certain characters. Do not use these characters in the names of any objects, including virtual machines, clusters, datastores, groups, backups, clones, folders, or files. The unsupported characters are: Symbol Description % Percent & Ampersand ^ Caret * Asterisk $ Dollar # At symbol! Exclamation point / Forward slash \ Back slash : Colon ; Semicolon? Question mark ' Single quote " Double quote < Less than > Greater than Pipe About Hitachi Virtual Infrastructure Integrator software 73

74 5 Snapshot backup and restore for virtual machines You may configure snapshot backups on VMs, vapps, and groups of VMs and vapps. Types of snapshot backups include: On-demand snapshot backups are instant snapshot backups taken by users. Scheduled snapshot backups are generated by Virtual Infrastructure Integrator, based on the snapshot backup schedule settings. Snapshot backup scheduling automates the task of taking snapshot backups at regular intervals. Snapshot backup schedules enable you to select the date, time, retention period, and frequency of backups. Backup schedules are created for individual entities, such as a VM, vapp, or group. You may modify backup schedules, and create several different backup schedules for one entity. About snapshot backup schedules Snapshot backup schedule retention policies Creating snapshot backup schedules Creating on-demand snapshot backups Single-click direct access to VM hardware snapshots Running pre- and post-process scripts Displaying snapshot backup schedule details Editing snapshot backup schedules Disabling snapshot backup schedules 74 Snapshot backup and restore for virtual machines

75 Deleting snapshot backups Restoring snapshot backups Deleting all orphan snapshot backups Snapshot backup and restore for virtual machines 75

76 About snapshot backup schedules Snapshot backup schedules automate the task of taking snapshot backups. Create snapshot backup schedules at the following levels: VMs vapps Groups of VMs and vapps Datastores A snapshot backup schedule applies only to the entity that you selected in the Virtual Infrastructure Integrator navigation tree. If you create multiple snapshot backup schedules on the same entity, only the enabled snapshot backup schedules concurrently apply on that entity, and generate snapshot 76 Snapshot backup and restore for virtual machines

77 backups independently from their specified start dates and times and specified recurrence intervals. Specify the start date and time, in hours and minutes when you create a snapshot backup schedule. The first snapshot backup occurs at the specified setting, and all subsequent snapshot backups generate according to the recurrence control settings. Table 1 Snapshot backup schedule recurrence settings Type Minute Hourly Daily Weekly Monthly Description Occurs after each specified interval, which ranges from 10 to 1439 minutes. Occurs after each specified interval, which ranges from 1 to 23 hours. Occurs either after each specified interval, which ranges from 1 to 365 days, or on all weekdays. Occurs after each specified interval, which ranges from 1 to 52 weeks on the selected day of the week. Occurs on the specified day of each month, ranging from 1 to 31. If the month does not have the specified day (for example, a setting of 31 in February), the snapshot backup occurs on the last day of the month. Alternatively, you can specify a week day and week of the month (for example, a setting of the last Thursday of every month). Snapshot backup schedule retention policies Using snapshot backup retention policies, you can automatically delete old snapshot backups, which frees storage space. Apply a retention policy while creating an on-demand snapshot backup, or while creating or editing a snapshot backup schedule. Examples of snapshot backup retention policy options: Number of day(s) examples: Set the retention days to 10 while creating an on-demand snapshot backup. Virtual Infrastructure Integrator creates a snapshot backup of that VM, retains it for 10 days, and then deletes once it is 10 days old. Take an on-demand snapshot backup with a retention days to 5 and name it K. K is on a VM with 10 preexisting on-demand snapshot backups named in order of creation A through J. Virtual Infrastructure Integrator retains snapshot backups with an age less than 5 days old, and deletes the remaining snapshot backups. Set the retention days to 10 while creating a snapshot backup schedule on a vapp. Virtual Infrastructure Integrator creates snapshot backups at the specified time intervals from the specified date and time. The system retains each backup under that backup schedule for 10 days, and then deletes it when a backup on the same entity is performed. Change the retention days from 20 to 10 while editing a snapshot backup schedule on a vapp. Virtual Infrastructure Integrator continues creating snapshot backups at the specified settings. The system also checks how many earlier snapshot backups under that schedule are Snapshot backup and restore for virtual machines 77

78 available, deletes any that are older than 10 days, and continues deleting backups as they reach an age of 10 days. Total backups to keep examples: Set the retention number to 10 while creating an on-demand snapshot backup of a group of VMs and vapps. Virtual Infrastructure Integrator creates a snapshot backup, and checks how many earlier on-demand snapshot backups of that group of VMs and vapps are available. It retains only the 10 most recent backups, and deletes all others. You take an on-demand snapshot backup with a retention number of 5 and name it K. K is on a VM with 10 pre-existing on-demand snapshot backups named in order of creation A through J. Virtual Infrastructure Integrator retains G through K, and deletes the remaining backups. Set the retention number to 10 while creating a snapshot backup schedule on a vapp. Virtual Infrastructure Integrator creates snapshot backups at the specified time intervals from the specified date and time. It retains only the 10 most recent backups, and deletes all others. Change the retention number from 20 to 10 while editing a snapshot backup schedule on a vapp. Virtual Infrastructure Integrator continues creating snapshot backups at the specified settings. The system also checks how many earlier snapshot backups under that schedule are available, retaining only the 10 most recent backups, and deleting all others. Creating snapshot backup schedules Note: The quiesce option for backups and schedule backups is set to off by default. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. Select Virtual Machines. 78 Snapshot backup and restore for virtual machines

79 3. Schedule the snapshot backup from either the navigation tree (inventory list) or the Related Objects tab on the Schedules page: From the navigation tree, right-click the node, and select Schedule Snapshot Backup. In the Objects tab, select an entry in the table, and click on the toolbar. 4. Enter a name and description for the backup. 5. Fill the Quiesce Virtual Machine prior to backup check box to quiesce the Virtual Machine's file system before a snapshot is taken by the system, if necessary. The quiesce operation pauses operations and flushes buffers to put the file system in a 'quiet' state for the backup. Snapshot backup and restore for virtual machines 79

80 Note: VMware Tools must be installed for quiesce to be available. (More information is available via VMware support.) 6. Fill the Enable checkbox to enable the backup schedule. Note: In the Schedule Snapshot Backup display, below the Enable checkbox is a link for Pre and Post Processing Using VMware Tools. This link goes to additional Hitachi Data Systems documentation, "Application Consistent Backup with Hitachi Virtual Infrastructure Integrator." Specifically, it includes details on performing application-consistent backups for MySQL and Oracle, which require additional freezing/thawing and quiesce operations to ensure consistent and correct backups. Downloadable scripts and step-by-step instructions for doing this are also available at that site. Additional details on automating Virtual Machine backups and recovering 1TB VMs quickly are available as well. 7. Set the frequency at which the system takes snapshot backups using the options in the Backup Details and Type and Recurrence options. 8. Set the retention duration using the Time and Retention options. 9. Click OK to apply the settings. Creating on-demand snapshot backups Note: The quiesce option for backups and schedule backups is set to off by default. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. Select Virtual Machines. 80 Snapshot backup and restore for virtual machines

81 3. Create an on-demand snapshot backup from the navigation tree: Right-click the desired node, and select Snapshot Backup Now. In the Objects tab, select an entry in the table, and click on the toolbar. 4. Enter a name and description for the backup. Note: Names must be 24 characters or fewer. 5. Enable the Quiesce guest operating system option, if necessary. The quiesce operation pauses operations and flushes buffers to put the Virtual Machine's file system in a 'quiet' state for the backup. Note: VMware Tools must be installed for quiesce to be available. (More information is available via VMware support.) Note: In the Snapshot Backup Now display, below the Quiesce Virtual Machine prior to backup checkbox is a link for Pre and Post Processing Using VMware Tools. This link goes to additional Snapshot backup and restore for virtual machines 81

82 Hitachi Data Systems documentation, "Application Consistent Backup with Hitachi Virtual Infrastructure Integrator." Specifically, it includes details on performing application-consistent backups for MySQL and Oracle, which require additional freezing/thawing and quiesce operations to ensure consistent and correct backups. Downloadable scripts and step-by-step instructions for doing this are also available at that site. Additional details on automating Virtual Machine backups and recovering 1TB VMs quickly are available as well. 6. Select the Backup Retention Policy expiration date. 7. Click Ok to create the snapshot backup. Single-click direct access to VM hardware snapshots This feature provides an additional single-click method to mount a virtual machine (VM) hardware snapshot directly from HDS storage back to a production VM to allow application owners to perform self-directed data recovery. This method preserves the backup, while still providing a read/write option to access the backup data. Application owners or administrators can then quickly copy data from the newly added disk within the guest OS. When the VM admin configures a backup to be mounted, the Virtual Infrastructure Integrator server gets the request and clones the specified snapshot backup to an alternate location. A folder called /.recovery/ <vm_name> is created on the respective filesystem corresponding to that snapshot backup. For example, if that snapshot backup resides on an HNAS filesystem called FS-01, then the clone of that snapshot backup is stored in the folder at /.recovery/<hnasvm1>. The Virtual Infrastructure Integrator server uses the VMware API to add and mount the respective VMDK or VMDKs to the production VM and reconfigure it. Upon the successful addition of the new VMDK or VMDKs to the respective production VM, the Virtual Infrastructure Integrator server sends back a response to the Virtual Infrastructure Integrator web client. The web client then updates the GUI and reports the final results along with newly added recovery disk details. At that point, you can access the snapshot from a Windows or Linux server operating system. Consider the following VMDK characteristics with mounted snapshots: When a virtual disk is added as part of the Mount VMDKs Accessible option, the disk has the same UUID as that of the currently configured virtual disk of a production VM. This action results in the VMware software asking you to allow virtual disks with same UUID. The Virtual Infrastructure Integrator software handles the action with the VMware API AnswerVM(). However, when that VM is later powered on, the VMware 82 Snapshot backup and restore for virtual machines

83 software requires your manual response, specifically, answer Yes or No whether to allow assignment of virtual disks with same UUID. VMware vsphere Storage vmotion does not support online VMs with multiple virtual disks that have the same UUID. The choices are to remove the snapshot VMDK from the VM when done, prior to using Storage vmotion, or migrate the VMs in powered-off state. Directly accessing a VMDK snapshot You can mount a VM snapshot through the Hitachi Virtual Infrastructure Integrator GUI. That GUI is launched from within the VMware vsphere Web Client. See Understanding VMDK mounting for block on page 83 for details about using VMDKs for block storage. Important: Once a block-based backup is used for a mount VMDK operation, it can no longer be used for restoring a VM from that backup. However, you can continue to mount and unmount the backup. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. In the navigation pane at the left, navigate to Hitachi Storage Services > Backups. 3. Right-click the snapshot backup that you want to access, and then select Mount Snapshot Backup VMDKs. 4. In the Recent Tasks pane, you can view the operation progress and results. About mounting VMDKs differences This section describes differences between the methods in which the Virtual Infrastructure Integrator softwares handles VMDKs and the mounting of VMDKs for file and block storage systems. The Virtual Infrastructure Integrator software for file storage can clone the VMDK files in a backup and present those cloned files to a running virtual machine (VM). Then, you can extract erroneously deleted or corrupted files directly from the attached disks without having to revert the entire VM to a previous backup. As part of the mounting of the backup disks to a running VM, a guest operating system (OS), such as Microsoft Windows operating system, modifies the signature on the disks to resolve a conflict with the existing virtual disks. This type of modification changes the backup data, making it unusable. To avoid this issue, for VMDK files hosted on an HNAS system, the Virtual Infrastructure Integrator software makes a clone of the cloned backup files instead. This way the original backup remains unmodified and these temporary VMDKs may be disposed of after use. Snapshot backup and restore for virtual machines 83

84 The block platform provides a way to make a writable copy of a backup file that is already on a snapshot disk. However, to provide the mount VMDK operation for block, the VMDK files on the backup LUN are presented directly the running host. The only alternative to this method is to use a third party solution, such as Microsoft Shadow Services. About unmounting snapshot VMDKs The Unmount Snapshot Backup VMDKs operation enables you to remove the VMDKs that were previously added to a production VM. You can unmount the VMDKs as part of a single or multiple Mount Snapshot VMDK(s) operation on the VM. The Unmount Snapshot VMDK(s) operation is available on the VM that has the VMDK(s) added to it as part of the earlier Mount Snapshot VMDK(s) operation(s). Using the Unmount Snapshot VMDK(s) operation does not remove existing VMDKs from a VM. The operation only removes any VMDKs added to it as part of an earlier Mount Snapshot VMDK(s) operation. You can use the context menu option provided on the Host and Cluster entity pages to perform the Unmount Snapshot VMDK(s) operation on multiple VMs. Unmounting snapshot VMDKs You can unmount a snapshot VMDK in different ways. Procedure 1. Unmount the snapshot using one of the following methods: 1. Locate and right-click the VM for which the snapshot was mounted. 2. Select unmount VMDK. OR 1. Go to ESXi host/cluster where VM is hosted. 2. Right-click the ESXi host and select unmount VMDK snapshot. 3. From the list of backups that are mounted as VMDK snapshots, select the backup you want to unmount. 4. Click OK to complete. Accessing snapshot VMDKs for a Windows Guest OS You can access snapshot backups that were added from a guest operating system (OS) in a VM that is running the Microsoft Windows operating system. These steps apply to Windows 2008 and Windows 2012 OS. Procedure 1. To take a Virtual Infrastructure Integrator snapshot backup of the VM, perform the following steps: 84 Snapshot backup and restore for virtual machines

85 a. Power on the VM that you want to snapshot. b. Navigate to Hitachi Storage Services > Virtual Machines. c. Right-click the VM, and select Snapshot Backup Now. 2. To enable the VMDK on the Windows VM, navigate to Hitachi Storage Services > Virtual Machines, and double-click that same Windows VM. 3. Select Related Objects, right-click the backup that you just took, and then select Mount Snapshot Backup VMDKs. 4. To confirm that the Snapshot Backup VMDKs are available for the Windows VMs, perform the following steps: a. Navigate to the vcenter UI, and select Virtual Machines in the object navigator pane at the left. b. Right-click the VM, and select Edit Settings. c. In the Edit Settings dialog, check that the new hard disk has been added. Note: If the new VMDK are not visible, return to the Virtual Infrastructure Integrator UI and click the Refresh button in the toolbar. 5. In the Windows guest OS, the application owner or admin performs the following steps: a. Confirm that the disk is available in Disk Management. b. Confirm that the disk is in offline state. c. Now, make the same disk online. The new partition is created and the virtual disk is now accessible on the Windows guest OS. Accessing snapshot VMDKs for a Linux guest OS (without LVM) You can access VMDKs that are added from a guest OS in a VM that is running the Linux operating system but not using Linux Volume Manager. Procedure 1. To take a Hitachi NAS Virtual Infrastructure Integrator snapshot backup of the VM, perform the following steps: a. Navigate to Hitachi Storage Services > Virtual Machines. b. Power on the Linux VM that you want to snapshot. c. Right-click the Linux VM, and select Snapshot Backup Now. 2. To enable the VMDK on the Linux VM, navigate to Hitachi Storage Services > Virtual Machines, and double-click that same Linux VM. 3. Select Related Objects, right-click the backup just taken, and then select Mount Snapshot Backup VMDKs accessible. 4. To confirm that the Snapshot Backup VMDKs are available for the Windows VMs, perform the following steps: Snapshot backup and restore for virtual machines 85

86 a. Navigate to the vcenter UI, and select Virtual Machines in the object navigator pane at the left. b. Right-click the VM, and select Edit Settings. c. In the Edit Settings dialog, check that the new hard disk has been added. Note: If the new VMDK are not visible, return to the Virtual Infrastructure Integrator UI and click the Refresh button in the toolbar. 5. Login as root to the Linux VM and run the following command: # echo "- - -" > /sys/class/scsi_host/host<h>/scan Where "- - -" are wildcards meaning re-scan everything. Where <H> is the HBA number. or # /usr/bin/rescan-scsi-bus.sh 6. View the partition table to confirm that the guest now recognizes the virtual disk by issuing the following command: # fdisk lu /dev/sdb Disk /dev/sdb: 42.9 GB, bytes 255 heads, 63 sectors/track, 5221 cylinders, total sectors Units = sectors of 1 * 512 = 512 bytes Device Boot Start End Blocks Id System /dev/sdb1 * Linux /dev/sdb e Linux LVM During installations, Red Hat software currently uses Linux logical volume management (LVM) by default. Consider these characteristics: The /boot file system is an ext3 file system in a primary partition (usually shows up as /dev/sda1. / The swap, possibly tmp, and /var/log volumes are logical volumes in a physical volume, usually in /dev/sda2. Any file system other than LVM is easy to access. 7. Create the directory and try to mount the file system by issuing the following commands: # mkdir /mnt/bootbk # mount /dev/sdb1 /mnt/bootbk Accessing snapshot VMDKs for a Linux guest OS (with LVM) You can access VMDKs that are added from a guest OS in a VM that is running the Linux operating system and using Linux Volume Manager. 86 Snapshot backup and restore for virtual machines

87 Procedure 1. To take a Virtual Infrastructure Integrator snapshot backup of the VM, perform the following steps: a. Navigate to Hitachi Storage Services > Virtual Machines. b. Power on the Linux VM that you want to snapshot. c. Right-click the Linux VM, and select Snapshot Backup Now. 2. To enable the VMDK on the Linux VM, navigate to Hitachi Storage Services > Virtual Machines, and double-click that same Linux VM. 3. Select Related Objects, right-click the backup just taken, and then select Mount Snapshot Backup VMDKs accessible. 4. To confirm that the Snapshot Backup VMDKs are available for the Windows VMs, perform the following steps: a. Navigate to the vcenter UI, and select Virtual Machines in the object navigator pane at the left. b. Right-click the VM, and select Edit Settings. c. In the Edit Settings dialog, check that the new hard disk has been added. Note: If the new VMDK are not visible, return to the Virtual Infrastructure Integrator UI and click the Refresh button in the toolbar. 5. Login as root to the Linux VM and run the following command: # echo "- - -" > /sys/class/scsi_host/host<h>/scan Where "- - -" are wildcards meaning re-scan everything. Where <H> is the HBA number. or # /usr/bin/rescan-scsi-bus.sh 6. View the partition table to confirm that the guest now recognizes the virtual disk by issuing the following command: # fdisk lu /dev/sdb Disk /dev/sdb: 42.9 GB, bytes 255 heads, 63 sectors/track, 5221 cylinders, total sectors Units = sectors of 1 * 512 = 512 bytes Device Boot Start End Blocks Id System /dev/sdb1 * Linux /dev/sdb e Linux LVM During installations, Red Hat software currently uses Linux logical volume management (LVM) by default. Consider these characteristics: The /boot file system is an ext3 file system in a primary partition (usually shows up as /dev/sda1. / Snapshot backup and restore for virtual machines 87

88 The swap, possibly tmp, and /var/log volumes are logical volumes in a physical volume, usually in /dev/sda2. Any file system other than LVM is easy to access. 7. Create the directory and try to mount the file system by issuing the following commands: # mkdir /mnt/bootbk # mount /dev/sdb1 /mnt/bootbk If you are using LVM, the file system fails to directly mount. # mount /dev/sdc2 /v2i mount: unknown filesystem type 'LVM2_member' The failure occurs because the added VMDK has volume groups, physical volumes, and logical volumes (VG, PV, and LV) that have the same name (or label) and UUID as the original live, running VG, PV, and LV of your guest. You must change these without damaging the live VG, PV, and LV by using the vgimportclone command. 8. To resolve the previous failure, issue the following command: # vgimportclone -n vg_new /dev/sdb2 WARNING: Activation disabled. No device-mapper interaction will be attempted. Physical volume "/tmp/snap.qiw31527/vgimport0" changed 1 physical volume changed / 0 physical volumes not changed WARNING: Activation disabled. No device-mapper interaction will be attempted. Volume group "VolGroup00" successfully changed Volume group "VolGroup00" successfully renamed to "vg_new" Reading all physical volumes. This may take a while... Found volume group "vg_new" using metadata type lvm2 Found volume group "VolGroup00" using metadata type lvm2 At this point, you still cannot use the logical volumes. When you view the lvdisplay results, you can see that while the VG was renamed from VolGroup00 to vg_new, and new UUIDs were assigned, the LVs are marked NOT available. 9. View the lvdisplay by issuing the following command: # lvdisplay --- Logical volume --- LV Name /dev/vg_new/logvol00 VG Name vg00clone LV UUID jb8azb-93kw-lue6-q7vn-jt1i-neg4-rcz6rk LV Write Access read/write LV Status NOT available <<<< LV Size GB Current LE 1244 Segments 1 Allocation inherit Read ahead sectors auto --- Logical volume --- LV Name /dev/vg_new/logvol01 VG Name vg00clone LV UUID HbOy2u-3zdt-0otQ-dvrb-4Rm0-2ffa-P1qrfA 88 Snapshot backup and restore for virtual machines

89 LV Write Access read/write LV Status NOT available <<<< LV Size 1.00 GB Current LE 32 Segments 1 Allocation inherit Read ahead sectors auto 10. Make the LVs available by issuing the following command: lvchange 11. Mount the file system by issuing the following commands: # mkdir /mnt/lv00 # mount /dev/vg00clone/logvol00 /mnt/lv To clean-up the file system, perform the following steps: a. Unmount the cloned file system with the command: # umount /mnt/ lv00 b. Remove the clone VG and PV (if you were using LVM) by issuing the following commands: # vgremove vg_new Do you really want to remove volume group "vg_new" containing 2 logical volumes? [y/n]: y Do you really want to remove active logical volume LogVol00? [y/n]: y Logical volume "LogVol00" successfully removed Logical volume "LogVol01" successfully removed Volume group "vg_new" successfully removed # pvremove /dev/sdb2 Labels on physical volume "/dev/sdb2" successfully wiped c. Unmount the snapshot backup VMDKs on the VM using virtual infrastructure integrator or remove the VMDKs using the Edit Settings option in the VM. Running pre- and post-process scripts Before running a specific backup, you can configure pre- and post-process scripts that are triggered by Virtual Infrastructure Integrator operations. This allows you to start and stop services and VMs before and after backup operations. Scripts are located at..\program Files\Hitachi\HNAS-V2I\Server\config \scripts\, which include: prescriptformanualbackup.bat prescriptforscheduledbackup.bat postscriptsuccessformanualbackup.bat postscriptsuccessforscheduledbackup.bat postscriptfailureformanualbackup.bat postscriptfailureforscheduledbackup.bat Snapshot backup and restore for virtual machines 89

90 Using batch script commands, you can run your pre-existing Windows PowerShell scripts, Python scripts,.net programs, and so forth from these files for any specific backup entity. See the "Using v2i CLI with VMware PowerCLI on page 144" section for scripting samples. Displaying snapshot backup schedule details View the details for a particular snapshot schedule. Procedure 1. In the Hitachi Virtual Infrastructure Integrator, navigate to Hitachi Storage Services > Schedules. The Objects tab displays a summary of the currently scheduled backups. 2. To view more details for a particular backup schedule, in the navigation tree at the left, select the backup schedule that you want to view, and select one of the tabs. While all tabs may not always be visible, the available tabs include: Summary Monitor Editing snapshot backup schedules Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Schedules. 2. Right-click the schedule you want to edit, and select Edit Schedule. 3. Make your changes and then click OK. Disabling snapshot backup schedules Disabling a backup schedule causes the Last Backup Time value to become blank. The last backup time that was displayed in the Objects tab for that schedule becomes blank (only a dash symbol). You can see this behavior in the HNAS Virtual Infrastructure Integrator GUI when you navigate to Hitachi Storage Services > Schedules, and then locate the backup in the Objects table. Procedure 1. Navigate to Hitachi Storage Services > SchedulesSchedule. 90 Snapshot backup and restore for virtual machines

91 2. Right-click Schedules and select Edit Schedule. 3. In the Schedule Snapshot Backup dialog, Backup details section, uncheck Enable. Note: After re-enabling the schedule, only Next Backup Time is displayed; Last backup time remains blank. Deleting snapshot backups Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Backups. 2. Right-click the backup to be deleted, and select Delete Snapshot Backup(s). 3. Click Yes to confirm. Restoring snapshot backups Use snapshot restore on VMs to restore a previous state using the available snapshot backups. A snapshot backup at the group level is a collection of snapshot backups for each folder containing a VM. All available snapshot backups are listed in the Backups tab on the Related Objects tab for the respective VM node selected in the navigation list. The snapshot restore operation also recovers a deleted VM. Note: After VM migration, restore snapshot restores to the original datastore instead of the migrated datastore. The Virtual Infrastructure Integrator software stores the snapshot backup information, which also contains the respective datastore for the VM. After performing the VMware Storage vmotion (migration) operation on the VM to move it to new datastore, the existing snapshot backups are not updated to contain new datastore information. The reference to the previous datastore causes the VM to be restored back on the previous datastore. This limitation is due to HNAS Platform server software behavior. Snapshot backup and restore for virtual machines 91

92 Procedure 1. Power off the VM to restore. 2. In the navigation tree, navigate to Hitachi Storage Services > Backups. 3. Right-click the backup to restore, and select Restore from Snapshot Backup. 4. Click Yes to confirm. Deleting all orphan snapshot backups This procedure deletes all orphan snapshot backups on all hosts and ESXi Clusters. Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Hosts or ESXi Clusters 2. Right-click a host node or ESXi Cluster, and select Delete Orphan Snapshots. 3. Click OK to confirm. 92 Snapshot backup and restore for virtual machines

93 Snapshot backup and restore for virtual machines 93

94 6 Snapshot vaulting for enhanced data protection The Hitachi Virtual Infrastructure Integrator software provides high availability and enhanced data protection with support for vaulting. Vaulting is also referred to as replication in some systems. Vaulting can protect file systems and the virtual machines (VMs) they contain by creating a copy of them at another location. Similar to replication, vaulting can protect datastores and VM hardware snapshots on Hitachi Storage Services by space efficiently replicating a copy of the snapshots to another Hitachi storage device, residing in the same datacenter or remote datacenter. Note: Snapshot vaulting is not supported for block storage. About vaulting for enhanced data protection Configuring the HNAS server for vaulting About the vault details Viewing vault details 94 Snapshot vaulting for enhanced data protection

95 About vaulting for enhanced data protection Consider the following Virtual Infrastructure Integrator software vaulting characteristics: Note: Some new features contained in Virtual Infrastructure Integrator version 3.0 require a newer version of the HNAS OS and SMU software. For the vaulting feature, HNAS OS v or later is required. The vaulting feature requires an underlying replication license on the HNAS system. Vaulting using Object Replication is pre-configured by the storage admin. The vaulting feature supports vault viewing capability to show the frequency at which snapshots are being vaulted. It does not support the capability to configure, modify, or manage the vault directly. Before you can use vaulting, you must have already configured the vaulting or replication policy between the source and target HNAS systems. Selecting specific backup jobs to vault is not supported because some backup jobs are automatically vaulted. For example, any backup contained on a specific file system that has an object replication job associated with it is automatically vaulted. A vault is an HNAS storage server that is being used as an object replication target. The server can be another server in the environment or a remote server in another location. Pre-configure the vault on the target HNAS storage server. The vaulting feature defines an object replication job for a given file system on an HNAS system that is being vaulted to another location. The object replication job displays the information for the file system that contains the VMs. Entire file systems can be vaulted; however, vaulting of specific files is not supported. The GUI displays when a backup is set to be vaulted. The file system that contains the VMs to be vaulted must have an object replication job identified. If no job is identified, the application responds with a message that is similar to the following: Ask your storage admin to enable Object Replication for File System <fs-name that contains the datastores for the VMs being protected>. See the File Systems tab to retrieve the fs-name for respective datastores. Snapshot vaulting for enhanced data protection 95

96 Configuring the HNAS server for vaulting Before you can use vaulting, you must configure the target HNAS server to accept vaulting. Procedure 1. From the SMU GUI, navigate to Data Protection > Object Replication > Add Object Replication Policy. 2. Add an NFS export to the vcenter Server that was created on the file system that has the object replication policy. 3. Confirm that the datastore was added. 4. Select Hitachi Storage Services > File Systems, and select the file system to which the vault belongs. 5. Confirm the accuracy of the vault description information in the table fields. About the vault details The available vault information for a Virtual Infrastructure Integrator resource entity displays on the entity's Summary page in the Virtual Infrastructure Integrator Web client service plugin GUI. Vault details are available for the following resource entities: File systems Datastores Virtual Machines vapps Backups Groups You can view the following vault information for each resource entity in the Summary tab: Section Item Description Summary Name Object name (for example, Datastore name) ESXi Host Name The ESXi host name or address Location Source HNAS system export (EVS IP address + Export name) Scheduled VM Backup Info Scheduled Backups Count at Group Level Last Backup Time Number of such backups present Time last backup occurred 96 Snapshot vaulting for enhanced data protection

97 Section Item Description Next Backup Time Scheduled Backups at Item Level Time next backup is to occur Number of such backups present You can also view the following vault information at the datastore level: Item Description Datastores detail Name Device Free Space Block Size Total Space File System LUN Viewing vault details You can view the configuration details for vaults in the Virtual Infrastructure Integrator Web client service plugin GUI. This GUI is launched from within the VMware vsphere GUI. Prerequisites The vault must be pre-configured on the HNAS storage server to which the Virtual Infrastructure Integrator software is referring. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch the Virtual Infrastructure Integrator Web client service plugin GUI. 2. In the navigation pane at the left, click the Datastore, Groups, Virtual Machines, Backups, or vapps entity type for which you want to view vault details. 3. Select the specific object. 4. View the vault details in the Summary tab page for the selected backup. Snapshot vaulting for enhanced data protection 97

98 7 Backing up and recovering Virtual Infrastructure Integrator service This section describes how you can back up and recover from a Virtual Infrastructure Integrator service failure. Hitachi Data Systems recommends that you configure the Virtual Infrastructure Integrator service to run as a separate VM, instead of running on the vcenter Server. For best results, confirm the following: The Virtual Infrastructure Integrator service VM is being protected by a Virtual Infrastructure Integrator scheduled backup policy. If you are using vaulting (replication) to create a secondary or tertiary copy of your VM infrastructure, ensure that the file system from which the Virtual Infrastructure Integrator VM is running is being vaulted (replicated). Generally, you recover the Virtual Infrastructure Integrator VM from a previous Virtual Infrastructure Integrator snapshot of that same VM. Restoring the full VM from the snapshot enables the required recovery. Optionally, if the existing Virtual Infrastructure Integrator VM is available, you can just restore the config directory if the case arises. Note: The config directory in the VM contains the Virtual Infrastructure Integrator configuration data. This directory also hosts a Backups.xml database file (C:\Program Files..Hitachi\HNAS-V2I\Server\Config). Strategies for VM backup and data protection Recovery scenario 1 - VM has issues Recovery scenario 2 - VM accidently deleted 98 Backing up and recovering Virtual Infrastructure Integrator service

99 Strategies for VM backup and data protection Follow these strategies to improve your data protection and recovery efforts. When you are file replicating the primary file system(s) to your secondary site, you always have the latest replicated copy in the secondary site. The secondary site would contain the datastores (exports) to which you would connect the standby ESXi servers. Note: Typically, you would exclude VM snapshots from being replicated. Similarly, if you are vaulting the file system to the secondary site, you will also get the Virtual Infrastructure Integrator VM snapshots, plus the primary file system. This means that the vaulted image is a mirror image of that on the primary file system(s). In that case, there is no need to recover from the Virtual Infrastructure Integrator snapshots on a per VM or datastore basis because all of the VMs would derive from that latest copy, including the Virtual Infrastructure Integrator VM. Typically, you vault to a local environment to enable faster recovery if an issue occurred with the primary system and then replicate to a remote environment for disaster recovery purposes. Backing up and recovering Virtual Infrastructure Integrator service 99

100 Recovery scenario 1 - VM has issues There are a number of options for recovery when the Virtual Infrastructure Integrator VM is experiencing issues. Note: If you try this recovery process and it is unsuccessful, you can recover the full Virtual Infrastructure Integrator VM from the snapshot as described in Recovery scenario 2 - VM accidently deleted on page 100. Procedure 1. Use one of the following options for recovery: Mount the Snapshot Backup VMDKs (specifically, mount the snapshot backup for that VM to the existing Virtual Infrastructure Integrator VM). Or, use Fast Clone Snapshot Backup (create a temporary VM from the snapshot backup). 2. Retrieve, copy, and replace the config directory. 3. Restart the Virtual Infrastructure Integrator VM. 4. Reactivate any new schedules that were created since that snapshot occurred. 5. Run Unmount Snapshot Backup VMDKs or delete the temporary VM. Recovery scenario 2 - VM accidently deleted If you accidentally delete the Virtual Infrastructure Integrator VM or need to recover the full Virtual Infrastructure Integrator VM, use the latest snapshot backup of the VM. Procedure 1. Use SSH to access the HNAS console and find the Virtual Infrastructure Integrator VM name in the /.jetapi directory. 2. Use the tree-clone-job-submit CLI command to clone the VM snapshot back to the datastore root location. For example: Clone V2I-vm snapshot within /.jetapi to root of datastore DS01 ; - $tree-clone-job-submit -f FS01 /.jetapi/hnas- V2IClone_c9d7cb50-cd32-4ead-ad2f-af0763cd19d1/DS01/V2I-vm / DS01/V2I-vm 3. From vcenter, take the following steps: a. Re-register the Virtual Infrastructure Integrator VM by browsing to that location for the.vmx file of the Virtual Infrastructure Integrator VM. 100 Backing up and recovering Virtual Infrastructure Integrator service

101 b. Power on the VM. c. Rerun the configure Virtual Infrastructure Integrator service. Virtual Infrastructure Integrator is now recovered to that point in time snapshot backup. Backing up and recovering Virtual Infrastructure Integrator service 101

102 8 Compliance dashboard for Hitachi NAS NFS best practices When configuring Hitachi storage, following the Hitachi Data Systems prescribed best practices for using HNAS NFS with VMware vsphere environments allows you to optimize the storage usage and VM I/O performance. To help ensure that HNAS best practice guidelines are met, the Hitachi Virtual Infrastructure Integrator software can run validation checking and report findings. You can then choose to manually respond by making the recommended configuration changes. Note: The Hitachi NAS NFS Compliance Dashboard is applicable for file storage configurations, not block storage. Understanding Hitachi NAS NFS best practices compliance Validating Hitachi NAS NFS best practices 102 Compliance dashboard for Hitachi NAS NFS best practices

103 Understanding Hitachi NAS NFS best practices compliance The Hitachi Virtual Infrastructure Integrator software's compliance validation feature helps to assure compliance with Hitachi NAS best practices for using the Virtual Infrastructure Integrator with VMware vsphere environments. Figure 2 Compliance dashboard showing hosts tab The checks validate that the environment is optimally configured as a NAS shared storage resource. After the checks run, the software reports any noncompliance with Hitachi NAS NFS best practices in the summary information of the Hitachi Virtual Infrastructure Integrator GUI and displays the recommended configuration. You can then use that information to fine tune the Hitachi NAS storage and VM provisioning for best possible performance and optimized storage space usage. Note: The Hitachi Virtual Infrastructure Integrator software checks for compliance with the numerous prescribed best practices. However, the validation checks only support checking of VMs that are configured to be protected by the software. Compliance dashboard for Hitachi NAS NFS best practices 103

104 See the Hitachi NAS Platform Best Practices Guide for NFS with VMware vsphere for more details about best practices. Validating Hitachi NAS NFS best practices Configure your Virtual Infrastructure Integrator software to validate that the Hitachi storage best practices are being assured in your environment. See the Hitachi NAS Platform Best Practices Guide for NFS with VMware vsphere for more details about the best practices. Note: Some new features contained in Virtual Infrastructure Integrator version 3.0 and higher require a newer version of the HNAS OS and SMU software. For the Compliance Dashboard feature, you may see a dash ( - ) for some compliance checkers where information is not yet available due to the use of earlier versions of the HNAS OS and SMU software. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. In the content pane at the right, select the Compliance Dashboard tab. The Hitachi NAS NFS Best Practices Compliance Dashboard page displays the various ESXi hosts, Hitachi Storage Server Nodes and Clusters, and Datastores from Hitachi Storage Server that are not complying with the Hitachi NAS NFS Best Practices. The Compliance Dashboard provides the CLI output required to apply NFS best practices to the storage cluster. This output can be shared with the storage admin. Additionally, the VM admin can select to have the CLI applied to the storage cluster. 3. View the displayed information and take the best actions that are suitable for your situation and environment. 104 Compliance dashboard for Hitachi NAS NFS best practices

105 Compliance dashboard for Hitachi NAS NFS best practices 105

106 9 Using Fast Clone The Fast Clone writable clone utility is different from the VMware clone utility. Fast Clone clones a VM or vapp immediately, without over-burdening storage space. You can use writable clones of VMs and vapps as templates to expedite provisioning. You can also use the Virtual Infrastructure Integrator software to rapidly scale to high numbers of virtual machines for tasks such as performance intensive testing. Fast Clone operates on an existing VM or vapp. By default, the Fast Clone is registered in the All VMs on Hitachi Storage group in the navigation tree that contains the resource cloned. Using the vsphere Web Client, you can move the VM or vapp clone to another folder, or migrate the clone to another host. Note: The Virtual Infrastructure Integrator software does not support performing a Fast Clone with the WFS-1 file system type. Only current generation WFS-2- based file systems are supported. Note: Fast Clone is not supported for block storage. Cloning VMs and vapps Cloning snapshot backups to alternate locations 106 Using Fast Clone

107 Cloning VMs and vapps Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Virtual Machines or vapps. 2. Click in the toolbar, or right-click the node, and select Fast Clone. 3. Enter a name for the clone, specify number of desired clones, and then click Start. Note: The name cannot include many symbols, such ^, *,, \, /, <, or >. See Unsupported characters on page 73 for the complete list of unsupported characters. Result When creating more than one clone, the clone file names are appended with an incremental numeric suffix. Cloning snapshot backups to alternate locations Unlike the Restore from Snapshot option, which restores the backup to the same location from which the backup was created, Fast Clone Snapshot Backup allows you to clone the selected backup to an alternate location on the same file system. Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Virtual Machines, and select the VM node. 2. Select the Related Objects tab, and then the Backups button to display the snapshot backups associated with the selected Virtual Machine. 3. Right-click the backup that you want to clone, and select Fast Clone Snapshot Backup. Using Fast Clone 107

108 4. Enter a name for the destination clone, and click Start. The clone operation initiates, and the status panel displays the progress of the operation. 108 Using Fast Clone

109 Using Fast Clone 109

110 10 Pre-defined groups for increased datastore resource visibility The Virtual Infrastructure Integrator provides the capability to group certain types of entities. Viewing storage server clusters, and their nodes and datastores Viewing file system resources 110 Pre-defined groups for increased datastore resource visibility

111 Viewing storage server clusters, and their nodes and datastores You can view the HNAS storage server clusters and their respective server nodes, and the datastores contained on the nodes. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. In the inventory list at the left, select the HNAS Clusters entity. 3. From the list of individual HNAS storage server cluster entities, select the cluster where the node resides. 4. Select the individual HNAS node to expand the list. 5. View the list of datastores that are hosted from the HNAS storage server node. Viewing file system resources You can view the list of datastores that share the same Hitachi storage file systems and the summary information on those file systems. The Hitachi Virtual Infrastructure Integrator interface displays which VMs and datastores are being delivered by which cluster and also provides visibility to interdependence of VMs to shared storage resources (file systems). This information assists in operational placement of VMs and maintenance activities. The summary includes the following information: Whether the drive is a 32K or 4K file system Breakdown of the space utilization of the file system Whether a vault exists (yes or no), and if yes, the location of the vault Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. In the inventory list at the left, select the File Systems entity. The list shows all file systems from HNAS storage currently in use for datastores configured with ESXi hosts. 3. View the file systems and lists of datastores that share the file systems. 4. To view summary information, select the file system that you want to view, and then select the Summary tab. Pre-defined groups for increased datastore resource visibility 111

112 Note: All hosts and ESXi Clusters in Virtual Infrastructure Integrator contain the All VMs on Hitachi Storage group. This group is dynamic and cannot be edited. 112 Pre-defined groups for increased datastore resource visibility

113 Pre-defined groups for increased datastore resource visibility 113

114 11 Using custom groups Use the Hitachi Virtual Infrastructure Integrator to create, edit, and delete custom groups of VMs and vapps from the All VMs on Hitachi Storage group. You can perform functions within the Virtual Infrastructure Integrator on defined groups including: Snapshot backups of all members of a group Schedule group snapshot backups View all events associated with the VMs and vapps in a group Note: All hosts and ESXi Clusters in Virtual Infrastructure Integrator contain the All VMs on Hitachi Storage group. This group is dynamic and cannot be edited. Creating a group of VMs and vapps Editing a group of VMs and vapps Deleting a group of VMs and vapps 114 Using custom groups

115 Creating a group of VMs and vapps Following are the steps for creating a group of VMs and/or vapps. Note: Creating groups within groups is prohibited due to the following: No number restrictions exist on the creation of custom groups under an ESXi Cluster. A single VM or vapp might belong to several custom groups under the same ESXi Cluster. Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Groups. 2. Click in the toolbar, or right-click the node and select Create Group. 3. Enter a group name and description. 4. Select a VM or vapp in the List of VMs on list, (hold the Shift key to select multiple VMs or vapps) and click > button to add to the Select VMs for Group list. Click < to remove the selected VMs. It a VM or vapps cannot be selected, it is listed as being unavailable. 5. Click Ok to save the group. Using custom groups 115

116 Editing a group of VMs and vapps Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Groups. 2. Right-click the group you want to edit, and select Edit Group. 3. In the Edit Group dialog, modify the group description as desired. 4. Select a VM or vapp, and click the > or < buttons to add or remove the selection, respectively. Hold the Shift key to select multiple VMs or vapps. 5. Click Ok to save the changes. Deleting a group of VMs and vapps Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Groups. 2. Right-click the group node, and select Delete Group. 3. Click Yes to confirm. 116 Using custom groups

117 Using custom groups 117

118 12 Using auto-deploy for NFS datastores The Virtual Infrastructure Integrator software provides the ability to deploy new NFS datastores to all ESXi hosts simultaneously. This method differs from the current method of VM administrators connecting to each ESXi host and deploying each host individually. This time saving, efficient feature greatly reduces the overhead of your deployment operations. Understanding auto-deploy of NFS datastores Auto-deploying NFS datastores to all ESXi hosts 118 Using auto-deploy for NFS datastores

119 Understanding auto-deploy of NFS datastores The Virtual Infrastructure Integrator software supports the simultaneously deployment of NFS datastores. Typically, a storage admin creates an NFS export, which is mounted as a datastore to one host by the VMware admin. Now, you can select the ESXi Cluster that contains the new NFS datastore and deploy it to all of the ESXi hosts in one click. The previous method required you to connect through the vsphere Web Client to each ESXi host individually, and then click Configuration > Storage, and add the NFS datastores one by one. At a high level, the following steps occur when you initiate the deployment operation: 1. The Virtual Infrastructure Integrator Web client service plugin collects the information and sends request to Virtual Infrastructure Integrator server. 2. The server then performs the following: a. Retrieves the list of configured clusters and ESXi hosts. b. Checks the host on which the datastore is mounted. c. Configures the specified datastores to all of the existing vsphere clusters and ESXi hosts simultaneously using the VMware API. That is, excluding the hosts on which the datastore is already mounted. d. Sends the updated list to the Virtual Infrastructure Integrator Web client service plugin. 3. The service plugin displays the result in its GUI. Auto-deploying NFS datastores to all ESXi hosts Prerequisites The ESXi hosts you want to receive the NFS datastore deployment must already be created in the environment. Procedure 1. In the vsphere Web Client, click the Hitachi Storage Services icon to launch its GUI. 2. In the navigation pane at the left, do the following: a. Click the Datastore entity type. b. Right-click the specific NFS datastore that you want to deploy to all ESXi host simultaneously, and select Deploy to all Host(s). 3. In the Recent Tasks pane, you can view the operation progress and results. Using auto-deploy for NFS datastores 119

120 Note: If the vsphere Web Client is using the same vcenter Server as configured in Virtual Infrastructure Integrator Web client service plugin, then only the operation progress is displayed on the task pane. 120 Using auto-deploy for NFS datastores

121 Using auto-deploy for NFS datastores 121

122 13 Managing logs and collecting diagnostic information Display logs, set logging levels to refine your results, export logs for diagnostics, and collect diagnostic information. Displaying the Log Viewer Setting logging levels Exporting logs Collecting diagnostic information Displaying the Event Log Displaying Alerts 122 Managing logs and collecting diagnostic information

123 Displaying the Log Viewer Procedure 1. Click on the Hitachi Storage Services > Getting Started tab to open the Log Viewer. Event logs are also available as Actions in the Datastores, All VMs on Hitachi Storage, Groups, Virtual Machines, Backups, and Schedules resource information tables, and display event information specific to those items. 2. Review all events logged by the Hitachi Virtual Infrastructure Integrator. The following event information displays: Type: Red triangles represent errors, and yellow triangles represent warnings. Use Filter to set how the events are displayed. Time: When the event occurred. Module: Where the event occurred. Message: Description of the event. Setting logging levels Virtual Infrastructure Integrator server creates a HNAS_V2I.log file to record all activities and operations. Managing logs and collecting diagnostic information 123

124 See Finding server install software and log files on page 21 for log file locations. UsingVirtual Infrastructure Integrator client, you set the following logging levels: Normal: Defines a limited number of progress messages; for example, starting or stopping a service. Additional Info: Defines all runtime messages and third-party calls. Provides details of the parameter values, and returns error codes. Detailed Info: Defines all debugging messages, and details the complete program flow. Note: Contact support if you need to run Virtual Infrastructure Integrator at any logging level other than normal. Procedure 1. Go to the Hitachi Storage Services > Getting Started tab. 2. Click the Logging Level icon ( ), and select the desired logging level. Normal generates a runtime log. Additional Info generates a debug log. Detailed Info generates a trace log. Exporting logs Procedure 1. Go to the Hitachi Storage Services > Getting Started tab, and click. 2. Right-click the log you want to view, and select Export Logs. 3. Click Save as, and enter a file name and location for the file. Collecting diagnostic information Procedure 1. Go to the Hitachi Storage Services > Getting Started tab, and click. 2. A page launches and begins collecting the diagnostics information. This includes all logs and configuration details for the entire system, including vcenter and the Hitachi Virtual Infrastructure Integrator. 124 Managing logs and collecting diagnostic information

125 Note: The collection and compilation process may take some time to complete. 3. To download the compressed (.zip) file with all the logs and other information, you will need a valid vcenter user name and password. 4. When prompted, select a location to save the downloaded diagnostic file. 5. The compressed diagnostic file can be uncompressed in a local file folder or sent as an attachment for HDS Support assistance. Displaying the Event Log The Event Log displays the operation records that occur on an entity, such as VMs, vapps, or groups. Events include backup, clone, and restore operations. Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Virtual Machines. 2. Right-click the node, and select View Event Log. Field Start Time Completed Time Status Operation Operation Details Description Specifies the time the task started. Specifies the time the task completed. Indicates the success or failure of the operation. Specifies the task accomplished. Indicates the success or failure for the event. 3. Click Close. Displaying Event Details Procedure 1. In the navigation tree, navigate to Hitachi Storage Services > Virtual Machines. 2. Right-click the node, and select View Event Log. 3. In the Event Log dialog, right-click the event, and select More Info. 4. Review the operation details in the dialog that displays. 5. Click Close after you finish, and then close the Event Log dialog. Managing logs and collecting diagnostic information 125

126 Displaying Alerts Virtual Infrastructure Integrator logs alert information to help you identify and resolve a failing backend task, or any critical error that occurs on the vcenter, ESXi, and Hitachi Storage Services. Procedure 1. In the navigation tree, go to the Hitachi Storage Services > Getting Started tab, and click on the toolbar. The alerts dialog is displayed. Field Target Host/Cluster Operation Description Entity name from which the alert is logged. Host or cluster ID. Failed task. Status Condition of the operation. An displays if the operation fails. Date Time Description Date and time of the failure. Describes the failure type. 2. Right-click an alert to display available operations. Select Refresh to display any new alert messages. Select More Info to display additional details about the alert. Select Acknowledge after resolving the alert to remove it from the list. Select Acknowledge All to remove all alert messages from the list. Select View Columns to specify that all columns or only selected columns display. Select Export Alerts to save the alert messages to a text file. 3. Click Cancel to exit. 126 Managing logs and collecting diagnostic information

127 Managing logs and collecting diagnostic information 127

128 14 Troubleshooting Virtual Infrastructure Integrator This document provides information for troubleshooting issues with the Virtual Infrastructure Integrator software. Installation issues Configuration issues Operations issues 128 Troubleshooting Virtual Infrastructure Integrator

129 Installation issues This document provides information for troubleshooting installation issues with the Virtual Infrastructure Integrator software. Issue Possible solution Virtual Infrastructure Integrator Web client service plugin install screen asks for the IP of the Virtual Infrastructure Integrator server, but you do not know it yet. Virtual Infrastructure Integrator service is unreachable You must first install the Virtual Infrastructure Integrator server software before installing the Virtual Infrastructure Integrator Web client service plugin software, so you know the server's IP address. Note: This issue only applies to installations where the vsphere Web Client is installed on a separate server from the vcenter Server. When installing the Virtual Infrastructure Integrator Web Client Plugin or using it for the first time, if for any reason the Virtual Infrastructure Integrator Service is unreachable, you may see an error similar to the following: Error downloading HNASV2I.zip. Make sure that the URL is reachable then logout/login to force another download. java.net.connectexception: Connection refused: connect When using the vsphere 6.0 Web Client, a simple logout or login action does not work. Instead, you must restart the vsphere Web Client service. This is required because VMware has changed their retry mechanism for failed downloads in v6.0. Unable to connect to Virtual Infrastructure Integrator plugin due to stack error When installing the Virtual Infrastructure Integrator vsphere Web Client plugin on vsphere 6.0, when launching the vsphere Web Client, you may see a stack error 'Unable to load resource module'. This error can occur when accessing the vsphere web client without supplying the port number, for example: If you see this error, retry by including the port number. For example: Configuration issues This document provides information for troubleshooting configuration issues with the Virtual Infrastructure Integrator software. Troubleshooting Virtual Infrastructure Integrator 129

130 Issue Virtual Infrastructure Integrator Web client service plugin not visible Virtual Infrastructure Integrator server not reachable during configuration vcenter Server not authenticated Null exceptions after clicking Finish during Virtual Infrastructure Integrator configuration Block storage configuration not visible Block Configuration throws error after selecting HORCM instance and providing credentials Possible solution 1. Confirm the correct installation of the Virtual Infrastructure Integrator Web client plugin. Consult the setup instructions at Installing Virtual Infrastructure Integrator Web client service on page If using vcenter 5.5, restart the VMware VirtualCenter Management Webservices. 3. If using vcenter 6.0, perform the following: a. Establish with your users of the VMware vsphere Web client a time when a restart is acceptable. b. Restart VMware vsphere Web client at the acceptable time. 4. Confirm whether the issue is resolved with the following steps: a. Close the browser. b. Log in again to the vsphere Web client. c. Clear the cache. d. Check to see if the plugin is visible. 1. Confirm correct installation of the Virtual Infrastructure Integrator server. Consult the setup instructions at Installing Virtual Infrastructure Integrator server software on page Confirm that the Virtual Infrastructure Integrator server is running. Navigate to Virtual Infrastructure Integrator server VM > Services. 3. Confirm that port 9000 is not blocked by the firewall on the Virtual Infrastructure Integrator server. Check with the VM administrator about the firewall properties. Confirm the following: 1. Correct IP address for the vcenter Server. 2. Correct credentials for the vcenter account. Take a screen shot and collect the logs for further analysis, then contact Hitachi Data Systems Support Center. Confirm you have the correct CCI and HORCM settings. Confirm the following: 1. HORCM instance is running. 2. Credentials for the Hitachi storage server have administrator privileges. Operations issues This document provides information for troubleshooting operations issues with the Virtual Infrastructure Integrator software. 130 Troubleshooting Virtual Infrastructure Integrator

131 Issue Block backup fails due to permission issue Possible solution 1. Check the log file error message. It will read similar to the following: Failed to Create SVOL "XX" for LUN id "YY" on block storage 'XYZ123'. Permission was denied to perform the operation.(histor Error 0x E). Error Code = Confirm Command Device Security and User Authentication are enabled for CCI LDEV. Backup fails 1. Check the error message. It will read similar to the following: 2. Confirm that the LUN ID for which the backup failed is the correct datastore. The LUN ID must always be for a primary volume (PVOL). 3. Confirm that the LUN ID is not for a secondary volume (SVOL). The backup in the above example failed because the LUN ID was for an SVOL. Virtual Infrastructure Integrator does not support creation of snapshot volumes for SVOLs. An SVOL contains the snapshot data of the PVOL. 4. Confirm you are using the PVOL that was assigned to you by the storage administrator. Log collection utility times out If the log collection utility Web page times out, it is normally due to a network connectivity issue. In other words, the log collection utility cannot gather the logs due to its port being blocked. The log collection utility uses port Remove the policy that is blocking the port and retry gathering the logs. If this still fails, collect the logs as described in the following and send them to Hitachi Data Systems Support Center for analysis. Hitachi folder for the Virtual Infrastructure Integrator server: Copy the entire Hitachi folder located on the Virtual Infrastructure Integrator server VM. The path is C:\Program Files (x86)\hitachi HORCM folder for the Command Control Interface (CCI:) Copy the entire HORCM folder located on Virtual Infrastructure Integrator server VM. If it was installed on C:\, use the following path: C: \HORCM vcenter Server logs: Go to following location on a VM where the vcenter Server is running depending on the versions being used: vcenter 5.5 (Windows) setup: C:\ProgramData\VMware\VMware VirtualCenter\Logs\ vcsa 5.5 setup: /var/log/vmware/vpx/ vcenter 6.0 (Windows) setup: C:\ProgramData\VMware \vcenterserver\logs\vmware-vpx vcsa 6.0 setup: /storage/log/vmware/vpxd Troubleshooting Virtual Infrastructure Integrator 131

132 Issue Possible solution Obtain the vpxd log file. Hitachi Data Systems recommends that you collect the latest three log files for vpxd. Sort the log files by date and time to find the latest copies. vsphere Web Client logs: Go to following location on a VM where the vsphere Web Client is running depending on the versions being used: vcenter 5.5 (Windows) setup: C:\ProgramData\VMware \vsphere Web Client\serviceability\logs vcsa 5.5 setup: /var/log/vmware/vsphere-client/logs vcenter 6.0 (Windows) setup: C:\ProgramData\VMware \vcenterserver\logs\vsphere-client\logs vcsa 6.0 setup: /storage/log/vmware/vsphere-client/logs Hitachi Data Systems recommends that you collect latest three log files for vsphere_client_virgo. 132 Troubleshooting Virtual Infrastructure Integrator

133 Troubleshooting Virtual Infrastructure Integrator 133

134 A Installing the Hitachi Virtual Infrastructure Integrator Command Line Interface The Hitachi Virtual Infrastructure Integrator Command Line Interface (CLI) provides the following Windows and Linux commands: Snapshot backup: v2i-backup File Clone: v2i-clone Mount: v2i-mount Restore: v2i-restore Deploy HNAS Datastore to all Hosts: v2i-tools At the command prompt, enter the command name and press Enter to display the command's help, which includes usage parameters and examples. Installing the Virtual Infrastructure Integrator CLI for Windows Installing the Virtual Infrastructure Integrator CLI for Linux 134 Installing the Hitachi Virtual Infrastructure Integrator Command Line Interface

135 Installing the Virtual Infrastructure Integrator CLI for Windows Installing the Virtual Infrastructure Integrator client automatically installs the Virtual Infrastructure Integrator Command Line Interface (CLI) to:.. \Program Files\Hitachi\HNAS-V2I\Server\WindowsCLI\. If you do not wish to install the client, but need the commands installed on a Windows system: Procedure 1. Locate your Virtual Infrastructure Integrator Installation CD or compressed (.zip) file. 2. From the Virtual Infrastructure Integrator installation directory, copy the..\hnas-v2i-cli\windowscli\ directory to your Windows system. Installing the Virtual Infrastructure Integrator CLI for Linux Procedure 1. Locate your Hitachi Virtual Infrastructure Integrator Installation CD or compressed (.zip) file. 2. From the Hitachi Virtual Infrastructure Integrator installation directory, copy HDS_V2I_CLI_for_linux_x86.tar.gz from the..\hnas-v2i-cli \LinuxCLI\ directory to your Linux system. 3. Create a soft link to libssl.so.6 in your current 32-bit lib directory that references your current 32-bit libssl shared library file. For example, if your current 32-bit libssl file is named libssl.so.1.0.0, enter ln -s /lib32/libssl.so /lib32/libssl.so Create a soft link to libcrypto.so.6 in your current 32-bit lib directory that references your current 32-bit libcrypto shared library file. For example, if your current 32-bit libcrypto file is named libcrypto.so , enter ln -s /lib32/libcrypto.so /lib32/ libcrypto.so.6. Result After the establishing the soft links, you can then run the Hitachi Virtual Infrastructure Integrator commands for Linux by entering the desired command at the shell prompt. Installing the Hitachi Virtual Infrastructure Integrator Command Line Interface 135

136 B Installing the Hitachi Command Control Interface The Hitachi Command Control Interface (CCI) software is used to configure and perform storage system configuration and data management operations on Hitachi RAID storage systems. With respect to the Hitachi Virtual Infrastructure Integrator, CCI is needed to configure RAID storage for block storage configurations. CCI is not needed for file-only (NAS) configurations. Important: Be aware that the Command Control Interface (CCI) installation method for Virtual Infrastructure Integrator differs from others with which you may be familiar. Requirements CCI needs to be installed on the same system as the Virtual Infrastructure Integrator server. The supported CCI version is /06 or higher, 64- bit. For the CCI connection, the Virtual Infrastructure Integrator supports only the in-band method. Installing the Command Control Interface Configuring Command Devices for the Virtual Infrastructure Integrator Determining whether another CCI Command Device is present Example HORCM configuration file 136 Installing the Hitachi Command Control Interface

137 Installing the Command Control Interface Important: Be aware that the Command Control Interface (CCI) installation method for Virtual Infrastructure Integrator differs from others with which you may be familiar. Follow the instructions here closely. To locate the CCI for installation, follow these steps: Procedure 1. Using any supported browser, go to the HDS portal site at portal.hds.com and log in with your credentials. 2. From there, navigate to the Technical Information Service Center (TISC) home page. 3. In the selection list displayed, click the radio button next to The Download Center (TDC) and click the Go To button. 4. A terms and conditions page displays. Once you have read it, click the radio button next to "I have read and accepted the terms..." and click Next to continue. The Download Center page displays. 5. In the displayed list, select Software Downloads and click Open to continue. The Available Software downloads page displays. 6. Using the second drop-down menu, And/Or Program Product Name, select the entry for Hitachi Command Control Interface (RAID) and click the Search button. A page displays showing the search results with all matching software package names. For more information about selecting and installing the appropriate software, see the Hitachi Command Control Interface documentation. Configuring Command Devices for the Virtual Infrastructure Integrator Following are example steps for Command Device configuration for the Virtual Infrastructure Integrator. In some cases, it may be necessary to use or substitute values specific to your systems. Procedure 1. Install the CCI software on a Windows VM where the Virtual Infrastructure Integrator will be installed. For information about supported Windows operating system versions, see Software prerequisites on page 12. Installing the Hitachi Command Control Interface 137

138 2. Map the Command Device as a Remote Device Mapping to the Windows VM. To do this, navigate to the Windows Disk Manager, put the newly added Command Device disk online, and initialize it as MBR. 3. Using any available text editor (such as Notepad), create the HORCM configuration file (for example, horcm0.conf) in the Windows operating system directory (for example, C:\Windows). Any HORCM instance number can be used; the instance number "0" is shown in this and the following example steps. Following is an example HORCM configuration file: HORCM_CMD #\\.\CMD-<Serial # of Raid System> \\.\CMD Start the HORCM instance (instance 0 in this example) from the command prompt: C:\HORCM\etc>horcmstart.exe 0 starting HORCM inst 0 HORCM inst 0 starts successfully 5. After the HORCM instance (instance 0 in this example) is running, make sure there are no other Command Devices from the same Hitachi Storage platform and under the same Host group. If there are any present, remove them from the Windows VM. For more information, see Determining whether another CCI Command Device is present on page 138. Note: If a Command Device needs to be removed, it will be the one that not running the HORCM instance for the Virtual Infrastructure Integrator Determining whether another CCI Command Device is present The following examples demonstrate the commands to be executed to determine whether another CCI Command Device (LDEV) is present or not. Example 1: Only one Command Device is present The following output shows a valid configuration, with one Command Device on one Hitachi Storage server. 138 Installing the Hitachi Command Control Interface

139 Example 2: Two Command Devices present from the same Hitachi Storage Server and same Host group The following output shows an invalid configuration. There should be just one CCI LDEV for the same Hitachi Storage server and same Host group in the Windows VM. You would need to remove the CCI LDEV that is not used for Virtual Infrastructure Integrator from this Windows VM. In this case, it is LDEV 18. Example 3: Two Command Devices are present but belong to different Hitachi Storage servers The following output shows a valid configuration, where there are two Command Devices, but they belong to different Hitachi Storage servers. There is no need to change anything. Example 4: Multiple storage platforms and Command Devices This example is more complex. For the purpose of this example, assume there is one Command Device configured for one storage platform and two Command Devices configured for a second storage platform. In the example output, on the storage server, you would need to remove the CCI LDEV ED, which is not being used for Virtual Infrastructure Installing the Hitachi Command Control Interface 139

140 Integrator, but keep LDEV C5 on that same storage server and LDEV 12 on the storage server. Note: Compare the LDEV number displayed in the CLI output with the CCI LDEV number in the Hitachi Storage server and make sure to remove the correct CCI LDEV. To remove the CCI LDEV from the Windows VM, follow these steps: 1. Open the Edit Settings window for the Windows VM. 2. Select the hard disk to be removed and click the Remove button. 3. Click OK to complete the action. 140 Installing the Hitachi Command Control Interface

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