National Information Center. Ministry of Communication and Information Technology

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1 National Information Center Ministry of Communication and Information Technology 1

2 National Information Center The national information center -NIC- founded in 1999 supported with an act issued the same year. Later; in 2010 this act has been updated to accomdate and cover newer issues in the field of ICT as well as as playing a consultantation role for government. NIC working in several tracks; in terms of infrustracture,applications, standards as well as informatization promation. NIC working side by side with its stakeholders from the differnent governmental inistitutions, private sectors and the civil organizations. Laws and regulations National Network National DataCenter National Internet Exchange Point National Key 2

3 NIC Goals: Establishing the national information network as well as operating and managing it according to high class standards. Participating in developing systems that govern the internet with related international bodies. Establishing the policies and strategies that enhance the industry of information technology and its utilities. Supervise the programs of training and capacity building for the governmental employees with relevant institutions. Setting the framework for information s classification, exchange and how it can be reached by the different governmental institutions as well as securing and protecting it. 3

4 more Goals: Bring finance for the informatization projects in the different levels with the coordination with the ministry of finance and planning. Sponsoring applications projects specially the ones related to egowith the coordination with all government entities, NGOs and private sector. Working with the Sudanese Standards and Metrology Organization (SSMO) and the other parties in the process of checking and monitoring all the offshore software and hardware as well as locally developed ones. 4

5 The Current status of Sudan egov 5

6 Laws: As the developments happing in the legislation and constitutional field;the National information center had released several acts that govern and regulate the ICT in Sudan such as: National telcommunications Coroperation Act of 2001 (currently under revision). Electronic Transactions Act of E-crimes law for the year 2007 (currently under revision). Careers in computer systems Act of Company's Unified Number Act of The right of access to information law. 6

7 National DataCenter: Securing (physical + firewalls). Networking: o Provide high Internet bandwidth of up to 40 M. o integration with banking services company (EBS) and Civil Registration o Higher Education (National Network - a private network with EBS) o Providing high specification servers dedicated to host systems of government institutions o Provide a private, secure and isolated network link for payment providers o 7/24 provide technical support. 7

8 The national network It is a private government network, which is the result of information networks linking all state facilities, and through the circulation of information between the various parties in accordance with the policies formulated by the center. The establishment of the National Information Network : oin 2001; based on different linking techniques rely on copper cables a number of 35 federal ministry in addition to link 15 of the Secretariat of Government has been linked at the time 8

9 Services provided by the network: At that time 2001, was a government service, contact the helpdesk national mail over telephone lines helpdesk RAS connections with a capacity ranging from 48-68Kbps In 2005, new technology like Frame Relay, ADSL andvshdsl was introduced. These technologies are based on copper cabling These new technologies allow the introduction of other services such as video-conference service that was used in the Council of Ministers with the other states. In 2009 a remarkable development happened to the national network in terms of linking techniques. The move to fiber-optic technology supported to provision of wide range of bandwidth; which has had a positive impact on the quality of services provided by the network. Later; The VoIP service has been introduced over this network to all governmental institutions. in addition to improved video-conference service seen the launching of the national data center as the nucleus for the national information network. which provide a secure and stable environment for hosting applications and the databases of all government institutions. 9

10 National internet exchange point: To maintain the movement of data within Sudan. In the case of Internet blackout; the service remains available on the level of Sudan. The internet exchange point provides less on the Internet costs because of restricting the movement internally. 10

11 The national key (PKI) Provides the Infrastructure of Public Key to secure electronic transactions. Verification of identity. National Root Certification Authority National Information Center (NIC) Data integrity. Confidentiality of the information. Subordinate Certification Authority Governmental Commercial Non-repudiation. Digital signature. End Entities E-Commerce SSL Certificate eid Card VPN Server Certificate 11

12 Sudan egovernment Portal : 12

13 The Sudan's e-government portal is an electronic main interface to the Government of Sudan, its primary crossing point for all electronic services provided by government institutions, which is acomprehensive Web site that combines all information from multiple sources in a unified way. E-governance portals are most likely to provide government services online channel and facilitates the interaction between individuals, companies and institutions. Basic information about Sudan are available as well as other information and services needed by citizens, visitors and business; they are classified according to the needs of the surfer Through it, however; the collection and payments for services occursvia unified payment platform known as SADAD. 13

14 The idea One Platfom One centerlized Database Remove bureaogratic Integration between all parties 14

15 The Goals : to ensure the following principles for all the Beneficiaries Transparency & accountability Social Justice Quality Reduce costs and increase revenues

16 Beneficiaries and stakeholders: Individuals: Citizens. Residents. Visitors Individuals Government sector Government sector: Governmental institutions Government employees Business sector Business sector: Private companies. Private sector employees. 16

17 The strategic goals: Provide a comprehensive, effective and high quality services. provide easier access to all government services on the Internet. facilitate the provision of information about the Sudan (Sudan, the Government of Sudan, the Sudanese government institutions, the laws of Sudan, etc...). The creation of high performance integrated and cooperative government. Improving the national level in handling electronic transactions, staff capacity building in the field of e-government. To take advantage of information technology to save money and time. Boost the image of Sudan internationally. 17

18 Economic Impact (concrete): Save money, time and effort on all parties that get use of e-government Citizens 99% Visitors 80% Business 70% Governmental institutions 90% 18

19 the intangible impact: 60% 94% 75% 90% cultural - Create e-content reflects the Sudanese culture. - Inform the world about Sudan. Managerial social - Improve job performance. - Social Justice. - Eliminate bureaucracy. - create an information society able to cope with the requirements of the information age increaetransparency. Abolish nepotism and favoritism. Tackling administrative corruption. secrecy - Protect the information in a suitable environment. - Maintaining the confidentiality of individual data. - Maintaining the privacy of the individual. realize the right of access 19 to information.

20 What does an electronic service achieves: Secure ease Less Cost speedy Reliable available 7/24 20

21 Examples of electronic services in Sudan: Purchase of electricity E 15 system for services fees collection Payment of mobile phone bills Customs Services Distribution of concession doctors Inventory and registration of foreigners Granting licenses Minerals Services Licensing and renewal of Pharmacy 21

22 Electronic payment» SADAD«Pay fees Complete data required Select a Service SADAD Has been established to collect the payments so as to facilitate electronic services for citizens and residents to pay government fees, increasing the number of beneficiaries of government services without having to stand in long lines and save time; its worth mentioning that the service is available around the clock 22

23 epayment- SADAD platform: It is a system developed for to associate the system of Ornek 15 to allow the electronic payments: Government services Ornek registered in the system 15, and the system provides two channels of communication approaching concerned are: ochannel services (Service Channel): and are used to link approaching submitted to government services. opayment Channel (Payment Channel): and are used to link to approaching that provides electronic payment. 23

24 Objectives and advantages of SADAD" payment system: Achieve a major step in the application of e-government in Sudan. Allow for the delivery of government services electronically for all services. Availability of all electronic payment channels fair and transparent. Insurance and high reliability using digital certificates to verify users and the signing of all transactions. 24

25 eservices in Sudan Success stores 25

26 Electronic application of the universities: Electronic application of universities and higher institutes is a system that facilitates the application process and enrollment in a Sudanese universities electroniclly, whereas the system provides all the processes that belong to the student entering the competition through this system. 26

27 Electronic application of universities and higher institutes Electronic application of universities and higher institutes: It is an electronic system for submitting and college enrollment in Sudanese universities, the system has been applied this year, providing time and effort to the presenter and helped facilitate the submissions from all over Sudan in terms of provision and payments. this Experience is considered a success by any known scientific standards. Of the most important reasons for the success of this experiment: o Strong-willed available and good management. o Coordination between the parties provided for the service. o the availability of the Infrastructure necessary to provide a secure data center and network centers in addition to online availability. o Provide means of different payment in Sudan. o Availability of good young manpower. 27

28 The electronic application for Hajj 28

29 The result of Basic school exams 29

30 Renewal clearance license: 30

31 Start a number of services at the Ministry of Minerals Inquire about the result of sampling service Inquire about electronic transactions service Inquire about the geological references Service For more information can be accessed on the Portal Services للمعلومات والدعم الفنى info@minerals.gov.sd 31

32 Service : Purchase of electricity: 32

33 The Future Sudan: Sudan egov and transition to SAMRT Masterplan

34 The Current egov status Government of Sudan is in phase 1.5 out of 5, at the initial stages of digitalization At this stage Digitalization Documents Some areas such as communication infrastructure are well developed compare to other Africa countries, but due to restrictions, post-conflict challenges, and other external factors, overall the level of Sudan is rated at level

35 The strategy S.U.D.A.N 35

36 The Critical success factors: Virtuous Cycle of Generating IT Human Resources Establishment of IT Planning Establishment of IT infrastructure Securing IT Budgets Expansion of e-government Services through promotion Set a Direction of Law & Regulation 36

37 Sudan egov To-be Model 37

38 The projects.. 38

39 وهللا ويل التوفيق Thank You 39

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