Cleversafe dsnet Object Storage Software for HP ProLiant Servers

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1 Overview Software for HP ProLiant Organizations that are using traditional storage systems are now unable to store greater amounts of data cost-effectively without compromising on reliability, availability or security. Enterprises are being forced to look beyond traditional approaches to infrastructure. Object storage is a new model of data storage, optimized for unstructured data and archival storage. HP and Cleversafe have collaborated to offer a comprehensive and cost-effective object storage solution to address growing unstructured data storage challenges across a wide range of use cases including the following: Active archive Backup Content storage and distribution Sharing and collaboration Application data repository Cleversafe s dsnet software uses patented information dispersal algorithms (IDA) to store unstructured objects at petabyte scale and beyond, at significantly lower cost than traditional storage systems. This is possible because the dsnet IDA uses erasure coding rather than replication to meet data storage reliability and availability requirements. Together, HP and Cleversafe provide an object storage solution that enables massive scalability while lowering TCO and reducing the complexity of managing petabyte-scale storage. This solution delivers lower costs when initially deployed while offering the scalability necessary to ensure that an organization experiencing rapid growth in unstructured data will not outgrow the capacity of the storage infrastructure. c DA Worldwide Version 1 September 29, 2014 Page 1

2 Overview Models Cleversafe dsnet Manager SKUs Cleversafe dsnet Manager 1 year E-LTU for HP ProLiant NOTE: Manager license required for each physical server with 1-year support Cleversafe dsnet Manager 3 year E-LTU for HP ProLiant NOTE: Manager license required for each physical server with 3-years support Cleversafe dsnet Manager 5 year E-LTU for HP ProLiant NOTE: Manager license required for each physical server with 5-years support Cleversafe dsnet Manager 1 year E-LTU for Virtual Appliance on HP ProLiant NOTE: Manager license required for each virtualized server with 1-year support Cleversafe dsnet Manager 3 year E-LTU for Virtual Appliance on HP ProLiant NOTE: Manager license required for each virtualized server with 3-years support Cleversafe dsnet Manager 5 year E-LTU for Virtual Appliance on HP ProLiant NOTE: Manager license required for each virtualized server with 5-years support Cleversafe dsnet Accesser SKUs Cleversafe dsnet Accesser 1 year E-LTU for HP ProLiant NOTE: Accesser license required for each physical server with 1-year support Cleversafe dsnet Accesser 3 year E-LTU for HP ProLiant NOTE: Accesser license required for each physical server with 3-years support Cleversafe dsnet Accesser 5 year E-LTU for HP ProLiant NOTE: Accesser license required for each physical server with 5 years support Cleversafe dsnet Accesser 1 year (per Terabyte) E-LTU for VMware on HP ProLiant NOTE: Accesser license per TB required for each licensed VMware virtual server with 1-year support Cleversafe dsnet Accesser 3 year (per Terabyte) E-LTU for VMware on HP ProLiant NOTE: Accesser license per TB required for each licensed VMware virtual server with 3-years support Cleversafe dsnet Accesser 5 year (per Terabyte) E-LTU for VMware on HP ProLiant NOTE: Accesser license per TB required for each licensed VMware virtual server with 5-years support Cleversafe dsnet Accesser 1 year (per Terabyte) E-LTU for Red Hat on HP ProLiant NOTE: Accesser license per TB required for each licensed Red Hat Enterprise Virtualization server with 1-year support Cleversafe dsnet Accesser 3 year (per Terabyte) E-LTU for Red Hat on HP ProLiant NOTE: Accesser license per TB required for each licensed Red Hat Enterprise Virtualization server with 3-years support Cleversafe dsnet Accesser 5 year (per Terabyte) E-LTU for Red Hat on HP ProLiant NOTE: Accesser license per TB required for each licensed Red Hat Enterprise Virtualization server with 5-years support Cleversafe dsnet SliceStor SKUs Cleversafe dsnet Slicestor 1 year (per TB - Qty Greater Than 1PB) E-LTU for HP ProLiant NOTE: Slicestor license per TB required for installations greater than or equal to 1 petabyte: 1-year support K4T73AAE K4T77AAE K4T78AAE K4T79AAE K4T80AAE K4T81AAE K4T64AAE K4T65AAE K4T66AAE K4T67AAE K4T68AAE K4T69AAE K4T70AAE K4T71AAE K4T72AAE K5C85AAE c DA Worldwide Version 1 September 29, 2014 Page 2

3 Overview Cleversafe dsnet Slicestor 3 year (per TB - Qty Greater Than 1PB) E-LTU for HP ProLiant NOTE: Slicestor license per TB required for installations greater than or equal to 1 petabyte: 3-years support Cleversafe dsnet Slicestor 5 year (per TB - Qty Greater Than 1PB) E-LTU for HP ProLiant NOTE: Slicestor license per TB required for installations greater than or equal to 1 petabyte: 5-years support Cleversafe dsnet Slicestor 1 year (per TB - Qty Less Than 1PB) E-LTU for HP ProLiant NOTE: Slicestor license per TB required for installations less than 1 petabyte: 1- year support Cleversafe dsnet Slicestor 3 year (per TB - Qty Less Than 1PB) E-LTU for HP ProLiant NOTE: Slicestor license per TB required for installations less than 1 petabyte: 3- years support Cleversafe dsnet Slicestor 5 year (per TB - Qty Less Than 1PB) E-LTU for HP ProLiant NOTE: Slicestor license per TB required for installations less than 1 petabyte: 5- years support Cleversafe Installation SKUs Cleversafe Software Installation Service E-LTU for HP ProLiant NOTE: Required installation service for new installations: QTY 1 for each petabyte (PB) rounded to the next PB + QTY 1 for each physical installation site K5C86AAE K5C87AAE K5C88AAE K5C89AAE K5C90AAE K5C91AAE c DA Worldwide Version 1 September 29, 2014 Page 3

4 Standard Features Solution Elements Cleversafe dsnet Cleversafe Slicestor Software Cleversafe Slicestor software manages the storage of object data in the form of erasure coded slices, across a network of storage nodes, and is deployed on a ProLiant SL4540 server. Cleversafe Accesser Software Cleversafe Accesser software is responsible for providing the object interface to the application. The Accesser handles application requests over a variety of storage interfaces including Amazon S3 and OpenStack Swift compatible RESTful APIs. The Accesser transforms objects into a number of erasure coded slices on write, storing them across a set of Slicestor storage nodes. On read, the Accesser retrieves the slices necessary to reconstitute the object data and return it to the application over an object interface. The Accesser software can be deployed by using: DL360p as an Accesser appliance HP server running as a virtualized Accesser appliancehp server running a compatible Debian or RHEL version and the Cleversafe Accesser Application Management Software Cleversafe dsnet Manager software Provides comprehensive operation, configuration, monitoring and maintenance functionality. The dsnet Manager software can be deployed by using: DL360p as an Accesser appliance HP server running as a virtualized Manager appliance HP ilo Industry-leading embedded monitoring solution; agentless management, diagnostic tools, and remote support allow for entire data centers to be managed with ease HP ProLiant Server Hardware HP ProLiant SL4540 Gen8 Server (for Slicestor nodes) The flexibility of compute and storage capacity to allow tailoring the server to fit any object storage use case; configure up to 2.16 PB of raw storage capacity using 4 TB drives or 3.24 PB using 6 TB drives across nine servers in a single rack, with scale-out to hundreds of PBs across multiple racks. HP ProLiant DL360p Gen8 Server (for Accesser and Manager nodes) A space efficient dual socket server with industry-leading features built to protect your investment with reliability, accessibility, and serviceability designed in. Key Features Availability and Reliability High levels of reliability and availability without RAID and without replication provides significantly lower cost by reducing the amount of raw storage needed per usable PB of capacity. Using RAID and triple replication could require raw storage capacity equal to 3.6X the usable capacity. Cleversafe s information dispersal based solution provides levels of reliability equivalent to making three copies, but in many cases at storage capacities between 1.3X and 1.8X the usable capacity. Information dispersal protects data against disk, server, rack, and site failure all based purely on erasure coding with no need for extra data replication. c DA Worldwide Version 1 September 29, 2014 Page 4

5 Standard Features Proven and mature implementation of multiple site, geographically distributed, information dispersal provides site level fault tolerance without the high cost (in terms of raw storage required) of approaches based on replication. Ability to control the tradeoff between reliability, availability, and cost by setting the IDA parameters for each logical storage container (i.e. vault) on your dsnet. Multiple level data integrity checking protects data from silent corruption at scale. Disk Lifecycle Management (DLM) proactively predicts disk failures and quarantines misbehaving drives allowing data to be migrated before a drive fails and reduces the need to rebuild data after a drive fails. Software upgrades, capacity expansion, disk replacement, and entire system moves can be done without storage system downtime or interruption. Missing or corrupt data is automatically detected and repaired as a background task. Scalability Single global namespace provided for any size dsnet. Object store capacity can be easily expanded by adding more disks or additional server nodes to the configuration. The process of adding storage and servers is simple and non-disruptive to the object store, allowing the current storage capacity to be expanded as needs arise no forklift upgrades. No centralized metadata server. Scalable rebuild capacity, with each Slicestor contributing to the rebuild capacity of the entire system. By automatically detecting and quarantining misbehaving drives, the dsnet minimizes the requirement for daily intervention enabling PBs of storage to be maintained by less than one full time employee (FTE). High density SL4540 storage provides the efficient rack utilization required for large scale storage. Separation of incidents from events makes it easy for operations staff to identify and resolve the critical issues in a dsnet at any scale. Unlike replication-based approaches, which require more copies of data as usable capacity increases, in a dsnet, larger capacity leads to an IDA that has less overhead. Performance scales with the capacity of the system. Separation of Accessers and Slicestors allows independent scaling of performance and capacity enabling the system to be efficiently tuned to the specific needs of the application. Comprehensive Storage System Management The dsnet Manager provides full support for dsnet configuration, health and performance monitoring, reporting, and upgrade orchestration. Manager functions are available via both a Web UI and a set of APIs that can be used to programmatically manage the dsnet from another application. Integration with standard management infrastructure including SNMP and syslog. Upgrade the Cleversafe appliance software (ClevOS), add capacity, or retire and replace storage nodes with no downtime. With a single copy of data able to provide 15 9s of reliability or more, there is no need for replication, mirroring or failover/failback, eliminating complex management tasks and additional cost required by other solutions. Role Based Access Control limits access to Management functions to authorized personnel. Performance Dynamic management of the number of WAN connections to better utilize available c DA Worldwide Version 1 September 29, 2014 Page 5

6 Standard Features bandwidth than native TCP/IP in geographically dispersed deployments. Read performance improved by reading slices from those Slicestors that will respond most quickly. Detects and automatically routes around any limping hardware so that system performance is not impacted by a single storage node that is performing poorly. Performance increases linearly with additional Slicestors and Accessers. IDA flexibility allows storage containers (Vaults) with different levels of performance to be created on the same set of Slicestors. Performance optimized libraries are used in order to maximize performance of hashing, erasure coding, encryption, and memory allocation operations. Flexible Application Integration Cleversafe dsnet supports the most common object storage interfaces - Amazon S3 and OpenStack Swift - easing integration with most existing cloud storage applications. Cleversafe supports a RESTful Simple Object API for home-grown application integration. Traditional file-based interfaces (CIFS/NFS) are provided by several 3 rd party gateway partner products, many optimized for specific performance requirements and use cases. Third party backup, sync and share, and other applications are available pre-integrated with the dsnet. Security SecureSlice encryption combines AES-256 encryption and information dispersal to protect data at rest without the need for external key management to protect confidentiality in the face of multiple compromises and breaches. TLS/SSL supported on network connection for data in motion encryption AD, LDAP, PKI, and AWS style authentication options Role Based Access Control (RBAC) for management interfaces Certificate Authority (CA) based authentication required to add new devices to a dsnet Hardware Efficiencies Flexible IO Bay Storage controller and network interfaces are contained within each compute node s IO bay. 10GbE and 1GbE networking options ensure support for industry standard network infrastructures. Power Management The SL Advanced Power Manager provides dynamic power capping and asset management features that are standard across the HP ProLiant SL line. The converged SL4540 chassis also yields power savings via shared cooling and power resources. HP Integrated Lights-Out (ilo) HP ilo is an industry-leading embedded monitoring solution. ilo s agentless management, diagnostic tools, and remote support allow for entire data centers to be managed with ease. Density With 4TB drives, a single SL4540 chassis can support up to 240TB raw capacity at a size of just 4.3U. With 6TB drives, that increases to 360TB raw capacity. As a result, nine SL4540 chassis within a 42U rack can support 2.16PB of raw capacity using 4TB drives or 3.24PB of raw capacity using 6TB drives. Information Dispersal Algorithms (IDAs) Cleversafe s technology virtualizes and transforms data into a number of slices, using erasure coding based Information Dispersal Algorithms (IDA) such that a subset of the slices can be used to recreate the original data. These slices are then stored across multiple storage appliances also referred to as storage nodes. The Information Dispersal Algorithms create slices using a high-performance variant of Reed Solomon erasure coding. c DA Worldwide Version 1 September 29, 2014 Page 6

7 Standard Features Slices are designed so that the original data can be recreated bit-perfectly if and only if a predefined subset (referred to as the threshold) of the original number of slices (referred to as width) is retrieved. Using SecureSlice encryption makes each slice completely useless as a source of information from the object it has been derived from making individual slices inherently private and secure. Erasure Coding Metadata Management Unmatched Organizational Efficiencies Monitoring Erasure coding is a method of data protection where data is transformed into a number of individual slices that provide a specified level of redundancy at the slice level such that the original data can be completely recovered from a subset of the created slices. Information dispersal spreads the slices for a given object against an equal number of Slicestor storage nodes in one or more sites, so that the failure of a drive or an entire Slicestor impacts at most one of the stored slices for a given set of objects. Object storage allows the storage of arbitrary-sized objects using a flat container format where each object can be tagged with its own metadata. With no RAID or replication, HP and Cleversafe s object storage solution can save organizations up to 65% with significant efficiencies in power consumption, floor space and administrative head count. Object storage solutions are targeted for workloads that benefit from capacity optimized storage and are typically not focused on Tier 1 storage applications requiring very high IOPS or very low IO latencies. The ProLiant SL4540 Gen8 server solution optimizes the storage-to-compute ratio to match object storage workloads, resulting in optimal price per gigabyte and price/performance ratios. When managing the object storage software, the Cleversafe dsnet Manager serves many purposes beyond Vault creation and Slicestor authentication. Fault reporting of storage and hardware components ensures that administrators are aware of the state of the dsnet environment at all times. Storage device, network and CPU performance are monitored within each appliance, giving a robust snapshot of performance at all times. The dsnet Manager also provides the ability to update the ClevOS appliance software on each node in a dsnet deployment with zero system-wide downtime. ClevOS also utilizes Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) on the hard drives within Slicestor nodes to predict drive failure. In the event of a predicted failure, data will be migrated off of the drive and onto other drives within that Slicestor to minimize rebuild times when the drive does indeed fail. PerfectBits Integrity SmartWrite SmartRead Access Methods Checks for data integrity through an intelligent background process that proactively scans and corrects errors; scans data slices for integrity and rebuilds any corrupted slices; and checks for both slice integrity and data object integrity prior to delivery. This guarantees bit-perfect data storage and delivery; assurance that data cannot be modified without authorization; detection of malicious threats; proactive detection and correction of bit errors; and discovery and correction of latent soft errors that may occur during normal read/write operations. Uses a 3-phase commit process to protect against data corruption and does not require full width of slices to be written for a successful write to maximize performance by compensating for low performance of failure conditions within the network. Predicts the optimal network routes and storage nodes to most efficiently return data to maintain/improve performance under failure conditions within the network. The underlying storage pool of a dsnet system can be shared and is jointly accessible by multiple access protocols. The dsnet system provides Amazon Simple Storage Service (S3) API (Rev ) and OpenStack Swift compatible interfaces. The dsnet also supports a Cleversafe defined Simple Object interface. All of these interfaces are http REST style interfaces. In addition an HDFS interface is provided with the dsnet. For applications requiring CIFS or NFS based access several third party cloud storage gateways are qualified. c DA Worldwide Version 1 September 29, 2014 Page 7

8 Standard Features Geo-Dispersal Availability SecureSlice One of the most compelling availability features of Cleversafe dsnet is its support of geo-dispersed topologies. This allows a single dsnet to be constructed from Slicestor storage nodes located in multiple geographically distributed data centers. In the event that a single data center becomes unreachable, data in the dsnet will still be available for read and write access. Cleversafe s SmartRead functionality monitors the response time and performance of individual Slicestors (and the underlying network), and distributes read requests across the dsnet to maximize system performance. Data can be reconstructed from a subset of the HP and Cleversafe solution s Slicestor nodes. The dsnet Manager and Accesser nodes are also configured to eliminate a single point of failure in the solution. SecureSlice is the technology Cleversafe uses to guarantee confidentiality, integrity, and availability of data stored on a dsnet. The goal of SecureSlice is to preserve these guarantees despite multiple compromises and breaches, up to some threshold number. SecureSlice technology combines All-or-Nothing Transform (AONT) with Information Dispersal to preserve data confidentiality and integrity in the event slices are compromised. SecureSlice technology guarantees (when enabled) that without access to a threshold number of slices, no information can be obtained. If data obfuscation is not a consideration, some increased read/write performance may be achieved by disabling this feature. Configurable Reliability Through the configuration of Information Dispersal Algorithms (IDAs) data reliability can be customized to meet specific customer requirements. The dsnet technology was designed to tolerate individual storage device failures. Slices of data are created whereas only a subset of the created slices is needed for the data to be readable. The system can be configured to survive the failure of an entire data center with no data loss and minimal impact to performance. Cleversafe Software Warranty Cleversafe 1 year/3 year/5 year support Cleversafe software is covered by a limited warranty that extends ninety (90) days from the date of shipment to the End User. Service and software support beyond the warranty period is provided thru Cleversafe Software Support, sold separately. For more information, please refer to the Cleversafe End User License Agreement executed at the time of sale. Cleversafe offers 3 Levels of support: Level 1 includes initial call center support in which customers contact Cleversafe's support organization to report an incident or request a feature enhancement. Level 2 includes more in-depth diagnostic activities and corrective action to resolve a known problem or a problem associated with a failing hardware component. Level 3 includes development-level diagnostic and software problem resolution. c DA Worldwide Version 1 September 29, 2014 Page 8

9 Configuration Information - Factory Integrated Models NOTE: Software for HP ProLiant is comprised of nodes which perform different roles within a dsnet environment. Each node further has a specific validated hardware configuration and corresponding software personality. A typical environment will have one Manager node, 3 or more Accesser nodes, and a minimum of nine SliceStor nodes. It is highly recommended that you consult with your HP account representative to build a configuration that best suits your requirements based on access methods, needed throughput, usable capacity, data durability and availability. NOTE: Listed below are customized nodes that HP offers for the Manager, Accessor, and SliceStor. NOTE: Choice of 1GbE or 10GbE environment. NOTE: Cleversafe Software Installation Service E-LTU for HP ProLiant (part number K5C91AAE) is required. Cleversafe s installation services ensure that your Cleversafe dsnet software is installed, configured and functioning properly at the time of installation. These services are required and are sold on a system capacity basis. As part of these installation services, you will be given a tour of the web-based GUI and access to the Cleversafe documentation to enable you to properly administer the system. 1GbE Configuration Environment DL360p Manager Quantity 1 HP ProLiant DL360p Gen8 4 LFF Configure-to-order Server B21 1 HP DL360p Gen8 Intel Xeon E (2.0GHz/8-core/20MB/95W) FIO 8 HP 8GB (1x8GB) Dual Rank x4 PC R (DDR3-1600) Registered CAS- 11 Memory Kit L B21 1 HP Ethernet 1Gb 4-port 331FLR FIO Adapter B21 2 HP 2TB 6G SATA 7.2K rpm LFF (3.5-inch) SC Midline 1yr Warranty Hard B21 1 HP 2GB P-series Smart Array Flash Backed Write Cache B21 1 HP RAID 1 1 FIO Setting B21 2 HP 460W Common Slot Gold Hot Plug Power Supply Kit B21 1 HP 1U FIO Friction Rail Kit B21 1 HP ilo Advanced including 1yr 24x7 Technical Support and Updates Single Server License B21 DL360p Accesser SL4540 1x60 SliceStor Quantity 1 HP ProLiant DL360p Gen8 4 LFF Configure-to-order Server B HP DL360p Gen8 Intel Xeon E (2.0GHz/8-core/20MB/95W) FIO HP DL360p Gen8 Intel Xeon E (2.0GHz/8-core/20MB/95W) HP 8GB (1x8GB) Dual Rank x4 PC R (DDR3-1600) Registered CAS- 11 Memory Kit L B B21 1 HP Ethernet 1Gb 4-port 331FLR FIO Adapter B21 2 HP 500GB 6G SATA 7.2K rpm LFF (3.5-inch) SC Midline 1yr Warranty Hard B21 1 HP 512MB P-series Smart Array Flash Backed Write Cache B21 1 HP RAID 1 1 FIO Setting B21 2 HP 460W Common Slot Gold Hot Plug Power Supply Kit B21 1 HP 1U FIO Friction Rail Kit B21 1 Quantity HP ilo Advanced including 1yr 24x7 Technical Support and Updates Single Server License B21 c DA Worldwide Version 1 September 29, 2014 Page 9

10 Configuration Information - Factory Integrated Models 10GbE Configuration Environment DL360p Manager 1 HP ProLiant SL454x 1x Node Chassis B21 1 HP ProLiant SL4540 Gen8 Tray 1x Node Server B21 1 HP SL4540 Gen8 Intel Xeon E (2.4GHz/6-core/15MB/95W) FIO 3 HP 8GB (1x8GB) Dual Rank x4 PC3L-10600R (DDR3-1333) Registered CAS- 9 Low Voltage Memory Kit 3 HP 16GB (1x16GB) Dual Rank x4 PC3L-10600R (DDR3-1333) Registered CAS-9 Low Voltage Memory Kit L B B21 1 HP SL454x 1G FIO Input Output Module Kit B21 1 HP Smart Array P420i Mezzanine Controller FIO Kit B21 1 HP 1GB P-series Smart Array Flash Backed Write Cache B21 1 HP 12in Super Capacity Option for Smart Array B21 1 HP 500GB 6G SATA 7.2K rpm SFF (2.5-inch) SC Midline 1yr Warranty Hard 60 HP 4TB 6G SATA 7.2k rpm LFF (3.5-inch) SC Midline 1yr Warranty Hard B B21 2 HP 1200W Common Slot Platinum Plus Hot Plug Power Supply Kit B21 1 HP 4.3U Server Rail Kit B21 1 HP 0.66U Spacer Blank Kit B21 N/A HP Enclosure Customization Package Service ZU707A N/A HP Customer Supplied Image Load Service HA843A1 1 HP ilo Advanced including 1yr 24x7 Technical Support and Updates Single Server License Quantity B21 1 HP ProLiant DL360p Gen8 4 LFF Configure-to-order Server B21 1 HP DL360p Gen8 Intel Xeon E (2.0GHz/8-core/20MB/95W) FIO 1 HP 8GB (1x8GB) Dual Rank x4 PC R (DDR3-1600) Registered CAS- 11 Memory Kit L B21 1 HP Ethernet 1Gb 4-port 331FLR FIO Adapter B21 1 HP Ethernet 10Gb 2-port 560SFP+ Adapter B21 2 HP 2TB 6G SATA 7.2K rpm LFF (3.5-inch) SC Midline 1yr Warranty Hard B21 1 HP 2GB P-series Smart Array Flash Backed Write Cache B21 1 HP RAID 1 1 FIO Setting B21 1 HP 460W Common Slot Gold Hot Plug Power Supply Kit B21 1 HP 1U FIO Friction Rail Kit B21 1 HP ilo Advanced including 1yr 24x7 Technical Support and Updates Single Server License B21 DL360p Accesser Quantity 1 HP ProLiant DL360p Gen8 4 LFF Configure-to-order Server B21 1 HP DL360p Gen8 Intel Xeon E (2.0GHz/8-core/20MB/95W) FIO L21 1 HP DL360p Gen8 Intel Xeon E (2.0GHz/8-core/20MB/95W) B21 c DA Worldwide Version 1 September 29, 2014 Page 10

11 Configuration Information - Factory Integrated Models 16 HP 8GB (1x8GB) Dual Rank x4 PC R (DDR3-1600) Registered CAS- 11 Memory Kit B21 1 HP Ethernet 1Gb 4-port 331FLR FIO Adapter B21 1 HP Ethernet 10Gb 2-port 560SFP+ Adapter B21 2 HP 500GB 6G SATA 7.2K rpm LFF (3.5-inch) SC Midline 1yr Warranty Hard B21 1 HP 512MB P-series Smart Array Flash Backed Write Cache B21 1 HP RAID 1 1 FIO Setting B21 2 HP 460W Common Slot Gold Hot Plug Power Supply Kit B21 1 HP 1U FIO Friction Rail Kit B21 1 HP ilo Advanced including 1yr 24x7 Technical Support and Updates Single Server License B21 SL4540 1x60 SliceStor Warranty of DL360 Quantity 1 HP ProLiant SL454x 1x Node Chassis B21 1 HP ProLiant SL4540 Gen8 Tray 1x Node Server B21 1 HP SL4540 Gen8 Intel Xeon E (2.4GHz/6-core/15MB/95W) FIO 3 HP 8GB (1x8GB) Dual Rank x4 PC3L-10600R (DDR3-1333) Registered CAS- 9 Low Voltage Memory Kit 3 HP 16GB (1x16GB) Dual Rank x4 PC3L-10600R (DDR3-1333) Registered CAS-9 Low Voltage Memory Kit L B B21 1 HP SL454x 10G Input Output Module Kit B21 1 HP QSFP/SFP+ Adapter Kit B21 1 HP Smart Array P420i Mezzanine Controller FIO Kit B21 1 HP 1GB P-series Smart Array Flash Backed Write Cache B21 1 HP 12in Super Capacity Option for Smart Array B21 1 HP 500GB 6G SATA 7.2K rpm SFF (2.5-inch) SC Midline 1yr Warranty Hard 60 HP 4TB 6G SATA 7.2k rpm LFF (3.5-inch) SC Midline 1yr Warranty Hard B B21 2 HP 1200W Common Slot Platinum Plus Hot Plug Power Supply Kit B21 1 HP 4.3U Server Rail Kit B21 1 HP 0.66U Spacer Blank Kit B21 N/A HP Enclosure Customization Package Service ZU707A N/A HP Customer Supplied Image Load Service HA843A1 1 HP ilo Advanced including 1yr 24x7 Technical Support and Updates Single Server License B21 This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HP Care Pack services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details. NOTE: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. c DA Worldwide Version 1 September 29, 2014 Page 11

12 Configuration Information - Factory Integrated Models A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at: Warranty of SL4540 This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HP Care Pack services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details. NOTE: Server Warranty includes 1-Year Parts, 1-Year Labor, 1-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) c DA Worldwide Version 1 September 29, 2014 Page 12

13 Service and Support Models Service and Support HP Technology Services Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who understands your increasingly complex business technology environment. That's why it makes sense to team up with the people who know HP infrastructure hardware and software best - the experienced professionals at HP Services. Protect your business beyond warranty with HP Care Pack Services When you buy HP Options, it's also a good time to think about what level of service you may need. HP Care Pack services provide total care and support expertise with committed response choices designed to meet your IT and business need HP Foundation Care services offer scalable reactive support-packages for HP servers and software. You can choose the type and level of service that is most suitable for your IT and business needs. HP Proactive Care delivers high levels of system availability through proactive service management and advanced technical response. Recommended HP Care Pack Services for optimal satisfaction with your HP product Optimized Care 3-Year HP 6 hour Call to Repair Response, Proactive Care Combined reactive and proactive support for hardware and software helping optimize your systems and delivering high levels of availability through proactive service management and advanced technical response. Hardware problem resolution to return the hardware in operating condition within 6 hours of the initial service request. A Technical Account Manager, as your single point of contact, will own your call or issue end to end until resolved. HP Installation of ProLiant Add On Options Service This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or software is installed smoothly, efficiently, and with minimal disruption of your IT and business operations. Standard Care 3-Year HP 24x7 4 hour response, Proactive Care Service This service gives you combined reactive and proactive support including rapid access to our Advanced Solution Center to manage and prevent problems and a Technical Support Specialist with a broad level of technical knowledge that will engage with additional technical expertise as needed from HP's vast global resources. HP Installation of ProLiant Add On Options Service This easy-to-buy, easy-to-use HP Care Pack service helps ensure that your new HP hardware or software is installed smoothly, efficiently, and with minimal disruption of your IT and business operations. Related Services 3 HP Proactive Care Personalized Support - Environmental Option The Personalized Support option provides an assigned Account Support Manager who can bring best practices from across the industry plus extra technical skills to your IT team. This option is only available as an add-on to HP Proactive Care Support. HP Proactive Select Service Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy Proactive Select Service Credits when you purchase your hardware and then use the credits over the c DA Worldwide Version 1 September 29, 2014 Page 13

14 Service and Support next 12 months. NOTE: Additional HP Care Pack services can be found at: Insight Online/Insight Remote Support HP Support Center HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote Support and Insight Online Personalized online support portal with access to information, tools and experts to support HP business products. Submit support cases online, chat with HP experts, access support resources or collaborate with peers. Learn more HP's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you can get access to personalized IT support anywhere, anytime. HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty, HP Care Pack or HP contractual support agreement. NOTE: *HP's Support Center Mobile App is subject to local availability Parts and materials HP will provide HP-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements. Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating manual, product QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services. The defective media retention service feature option applies only to Disk or eligible SSD/Flash s replaced by HP due to malfunction. For more information To learn more on services for HP ProLiant, please contact your HP sales representative or HP Authorized Channel Partner. Or visit: c DA Worldwide Version 1 September 29, 2014 Page 14

15 Technical Specifications Configuration Requirements Hardware Firmware Operating System Support Specific configurations of the SL4540 and DL360 are required for use in a dsnet. For configuration details please see configuration information section. The SL4540 must be ordered with the options listed in the configuration information section to insure that dsnet required Smart Array firmware is configured. HP Service Pack for ProLiant must be Version There are no OS requirements for DL360 and SL4540 use as physical dsnet appliances (Accesser, Manager, and Slicestor). ClevOS includes the required OS software. Virtual Accesser and Virtual Manager deployments require VMware vsphere 5.1 For the Accesser Application the compatible Operating Systems are RHEL 6.3, RHEL 6.4, and Debian 7 Environment-friendly Products and Approach End-of-life Management and Recycling Hewlett-Packard offers end-of-life HP product return, trade-in, and recycling programs in many geographic areas. For trade-in information, please go to: To recycle your product, please go to: or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner. The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard web site at: These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re-sell HP equipment. Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. c DA Worldwide Version 1 September 29, 2014 Page 15

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