Deutsche Telekom s Smart Energy Activities. Metering Billing/CRM Europe 2012 I October 2012
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1 Deutsche Telekom s Smart Energy Activities. Metering Billing/CRM Europe 2012 I October 2012
2 The Energy Sector is facing dramatic change. Climate change Energy awareness The energy e change sector is facing dramatic EU Regulation Rising energy prices Cost pressure Market liberalization Distributed & volatile renewables Grid stability Energy theft Mass data handling Customer loyalty l and services Digitalization of the eenergy e gyseco sector Regulation Distributed ib t energy resources Security and data privacy From 1 to 35,000 data points/meter/year New products & tariffs, CRM/Billing systems & processes, rising churn "Connect the unconnected" Cost-effective compliance with increasing regulatory requirements incl. unbundling, customer switching process Dramatic requirements on energy distribution networks with prosumers, volatile renewables, e-mobility Security as key issue and challenge Metering Billing/CRM 2012 October
3 Our offering is focused on reading services, mass data aggregation & validation and cloud services for energy processes. Reading services Mass data aggregation / validation Cloud services for control / processes Metering Residential metering (E, G, W, H) Commercial & industrial metering Sub-metering Qivicon energy home mgmt Grid Decentralist generation (heat pumps, CHP, PV) and storage Sub-station automation E-mobility Enterprise energy mgmt Sensors & actuators (Building control, IT / VoIP, ) Meter data management Data security & data protection ICT infrastructure IT for processes / billing Energy processes (SAP IS- U) Billing processes including convergent charging Energy portals & apps IT for grid management Virtual power plants Demand side management and procurement IT for enterprise energy efficiency Energy control system buildings Energy control system IT 3
4 Benefits for our customers offered by T-Systems solutions. We serve 40 % of the top ten utilities in Europe. Selected references. E.ON: Large outsourcing deal in 15 countries comprising telecommunication and collaboration services. ESKOM: Full ICT outsourcing: Managed Workplace, Service Desk, Application Lifecycle Manage- ment, Application, Server and Data Center Operations, Hosting and E2E TC services. Stadtwerke Emden: Deployment of a scalable, secure and open smart meter solution incl. smart meter installation. ti Other customers. RWE ENBW BS Energy Vattenfall Stadtwerke Emden Areva Voltaris EDF Centrica Enel Sorgenia Iberdrola 4
5 Deutsche Telekom is the service provider and platform operator for the energy sector. ICT key enabler for new energy world Our key capabilities Joint growth potential for utilities and ICT Proven mass data handling capabilities companies Market leader in interoperability, supporting DT positioned as a partner within the >100 different types of meters from >20 vendors energy market not a competitor End-to-end approach from data reading Digitalization it ti of the energy world connecting the services through h aggregation / unconnected validation to efficient solutions Ability to grow with dynamic requirements Unmatched security and privacy Cost pressure driving gp process optimization Innovative cloud technology In-depth experience in regulated markets DT has expertise in key areas of security, mass data, value-added services, communication that are critical for the future success of utilities. 5
6 How to reach the set energy efficiency goals. Innovative IT solutions will help to reduce energy costs. Martin Häußler I October 2012
7 A set of different motives drives enterprises to implement initiatives to increase energy efficiency. From a business customer view Economical aspect Increasing energy costs Regulatory mandates: Governmental discussions concerning new regulations to allow tax discounts in the future enterprises will have to implement a certified energy management system based on ISO 50001* From a utility view Regulatory mandates Utilities have to support their customers with energy efficiency consulting services** Customer loyalty New opportunties by providing energy efficiency consulting services From a community view Customer awareness for sustainability and corporate responsibility Sustainability and transparency on carbon emissions are requested by stakeholders (customers, investors, business partners, etc.) **) EU: Directive 2006/32/EG on Energy End-use *) Energy Efficiency Directive of the European Commission Efficiency & Energy Services; Germany: EDL-G Metering Billing/CRM 2012 October
8 Core offering elements of our energy efficiency management portfolio. Consulting services Realization of an energy management system based on ISO Sustainability strategy Energy & environmental management Enterprise-wide energy & environmental management system Energy management system & building automation Energy efficiency management for buildings Energy efficiency management for the IT infrastructure Energy efficiency management for IT Energy efficiency consulting by partner network 8
9 Consulting services Realization of an energy management system based on ISO Sustainability strategy Energy & environmental management Enterprise-wide energy & environmental management system Energy management system & building automation Energy efficiency management for buildings Energy efficiency management for the IT infrastructure Energy efficiency management for IT Energy efficiency consulting by partner network 9
10 Wasting energy in office networks. 79% of German employees 31m employees use a PC for their work* Only 56% switch off their PCs after work Wasting 1,000 employees leave their PC powered on at night and at weekends That s 734 kwh per PC** each year The wasted energy during non-working hours amounts to KWh EUR 77, tons of carbon emissions In the short term, employee behavior can be altered through training. For lasting results, however, technology is required. 10
11 Energy efficiency management for the IT infrastructure. Green IT will become the reality. Office network Thin clients Access points PCworkplaces Lighting MACs Access-control control system VoIP Phones Printer Laptops Data center Routers Switches Servers Core switches CPUs Virtualizedservers Storage 11
12 Energy efficiency management for the IT infrastructure. Green IT will become the reality. Energy efficiency management for the IT infrastructure Realization of a holistic energy management system for the IT infrastructure Measurement of energy consumption Identification of assets with no/low utilization Planing and realization of savings initiatives Approval of positive effects for investment in new IT assets Increasing awareness for sustainability 12
13 Energy efficiency based on intelligent building automation. Consulting services Realization of an energy management system based on ISO Sustainability strategy Energy & environmental management Enterprise-wide energy & environmental management system Energy management system & building automation Energy efficiency management for buildings Energy efficiency management for the IT infrastructure Energy efficiency management for IT Energy efficiency consulting by partner network 13
14 Enterprises have started energy efficiency initiatives further savings are still possible. Energy efficiency realized by an IT-based management system is already making savings of 24% - only implementing initiatives for the low-hanging fruits Realization of 70% of savings by controlling energy consumption and replacing lighting in garages Implementation of an IT-based energy efficiency management system in 110 warehouses has led to savings in energy consumptioon, load peaks and heating costs 14
15 Monitoring of all buildings and corporate assets by a centralized building management system. Building 1 Heating + AC Temperature Energy Cooling Data center Energy building Energy IT Cooling/AC Temperature Building 2 Heating + AC Temperature Energy Centralized building management system active operation Building 3 Heating + AC Temperature Energy Cooling Elevators Building n Heating + AC Temperature Energy Cooling Elevators 15
16 Energy efficiency based on intelligent building automation. Energy efficiency management for buildings Measurement of energy/resource consumption Structure and aggregation of consumption data (Remote-)management for facilities and corporate assets Visualization of individual assets Intelligent alarm routing 16
17 Energy efficiency management for enterprises. Customer benefits. Benefits from an enterprise view Reduction in operating costs and consumption Enterprise-wide transparancy on energy consumption and carbon emissions Ecological and economical evaluation of efficiency initiatives (TCO evaluation) Management of efficiency initiatives Realization of an energy management system based on ISO Discount on taxes Benefits from a utiliy view Provision of new services to increase customer loyalty y and/or to support the acquisition of new customers Increase in customer acceptance Realization of new business areas/ services, e.g., by providing efficiency consulting Transparency on customer utlization Optimization of customer contracts (e.g., business/industry customers) 17
18 Thank you for your attention. Martin Häußler Strategic Area Energy Solution Manager Energy Efficiency T-Systems International GmbH Address Friedrich-Ebert-Allee 140, Bonn, Phone Germany contacts Tel Fax Mobile
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