ELCA GROUP. Annual report 2016

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1 ELCA GROUP Annual report 2016

2 I am extremely proud of the organization and the outstanding colleagues working for ELCA. They turn our motto, We make it work. into reality every day in every project and create significant added value for our customers. We are well ahead of our objectives and are continuously looking for talented individuals to join us and our more than 800 employees. says Cédric Moret, CEO of ELCA Group

3 ELCA IN 2016 HIGHLIGHTS JANUARY ELCA developed a modern digital solution for Credit Suisse s event management. The solution is now in use in 13 countries and helps the bank to manage its more than 2,300 international events each year. ELCA s Business IT Consulting team received two mandates: (1) To contribute to the review of a strategic system in a department of the cantonal administration Zürich (2) To lead the project, including the WTO tender process, to modernize its international aid statistical application, for the Federal Department of Foreign Affairs. FEBRUARY ELCA conducted a Swiss-wide study for the Federal Food Safety and Veterinary Office involving government, cantons and the industry with a view to modernizing the central application and processes managing requests concerning animal experiments. ELCA accompanied the Centre Hospitaliser Universitaire Vaudois (CHUV) and Reliva in their effort to establish an IT concept for the first patient hotel in Switzerland. MARCH How to build tomorrow s digital bank? We addressed and discussed this question with 30 guests during our client round table in Geneva, which was devoted to Digital transformation in the banking sector. APRIL ELCA participated in the Polymesse at the ETH in Zürich. Along with the Salon EPFL in October, the two fairs are among the biggest recruiting events in Switzerland for students and for entry-level career opportunities. Groupe E presented the Digital Workplace solution developed by ELCA at the SITB / ecom event in Geneva. MAY ELCA welcomed two new members to the Board of Directors of ELCA: Prof. Dr. Thomas A. Gutzwiller and Mr. Bruno Bonati. ELCA s fi nancial results show an increase in turnover of more than 5%, confirming its positive growth path under Cédric Moret s leadership. JUNE ELCA announced the official launch of a program aimed at developing the ipension solution as THE Swiss IT pension platform covering all three pillars. ELCA actively participates in the city-wide event Informatiktage 2016 in and around Zürich which was realized for the first time by the City of Zürich to position Zürich as hub for the IT industry and show the manifold career opportunities in the new digital era. ELCA Vietnam now has 200 employees supporting client projects and ELCA s IT solutions development activities (e.g., SecuTix, ipension, etc.)

4 JULY Innovation partner ELCA continued its support to the Paléo Festival Nyon, Switzerland, which was voted best European festival at the European Festival Awards in Groningen, Netherlands. SecuTix, an ELCA Group company, is celebrating its contribution to the success of the EURO 2016 in Paris as Ticketing service provider. OCTOBER ELCA participated as a digital partner for the Swiss Sponsorship Think Tank Event in Lausanne and generated fruitful discussions on Digital Transformation and Digital Marketing in the retail, luxury and sports industries. ELCA won a new bank project to develop a chat bot and a virtual assistant to make a customer service center more effective and efficient by leveraging our Natural Language Understandig (NLU) expertise. AUGUST To further support ELCA s clients in developing their digital touchpoints, ELCA hired a number of select UX and web design experts, further strengthening ELCA s digital web competence center. The SBB chose ELCA as a strategic partner for software engineering. NOVEMBER ELCA organised its first Hackathon in the Zürich office with more than 30 hackers working on the topics of the Internet of Things and innovative Business Intelligence applications. ELCA launched its software-as-a-service solution, Peak- Protect, which manages overload traffic on websites avoiding downtime even during major website peaks. SEPTEMBER 120 participants joined the first cybersecurity event, which was organized by ELCA in collaboration with Clusis. Pierre Maudet, a member of the cantonal parliament of Geneva, spoke about political challenges in the security domain. The TV show, 3D Eco, invited an ELCA expert to comment on the impact of Big Data technology on digital transformation in small and medium-sized companies. DECEMBER An ELCA Business IT consultant colleague retired after 38 years with the company. The Transports Lausannois become the first company in Switzerland to be able to sell monthly and yearly season ticket on SwissPass thanks to a new sales systems developed by ELCA. + 11% GROWTH

5 REVENUE DEVELOPMENT (in CHF million) Total Revenue Growth year on year (%) Professional services Sales of hardware and software REVENUE BY SECTOR 20% 1 15% 15% 10% 6% 20% Financial Services 10% Retail, International Organisations, Energy, etc. 1 Public Administration Defense & Police 15% Health & Pension Service Providers 15% Transport & Logistics 6% Industry REVENUE BY REGION 35% 34% 23% 35% 34% 23% Western Switzerland Eastern Switzerland Central Switzerland International REVENUE BY SIZE OF CUSTOMER 26% 74% 26% 74% Largest five customers Other ELCA customers

6 ABOUT ELCA is one of the biggest independent Swiss full-service providers for business and technology solutions, and a leader in the fields of IT business consulting, software development and maintenance, and IT systems integration. ELCA solutions reduce complexity and increase innovation cycles, improve business outcomes and customer satisfaction. The privately owned company, with more than 800 experts, has branches in Lausanne, Geneva, Berne, Zürich, Paris, Madrid and Ho Chi Minh City (offshore development), all operating according to a common process framework. CONTACTS ELCA Informatique SA Lausanne / Geneva / ELCA Informatik AG Zürich / Bern /

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