2020 Vision for Cloud Services in the Enterprise. Tom Homer, Head of EMEA & Americas, Telstra

Transcription

1 2020 Vision for Cloud Services in the Enterprise Tom Homer, Head of EMEA & Americas, Telstra

2 The Perfect Storm 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 2

3 Web scale IT Hybrid cloud Personal cloud Mobile enterprise Internet of things 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 3

4 1. Web-Scale IT Infrastructure is led by application design Traditional applications Cloud-native applications Custom and legacy applications App development for scale-out compatibility Managed Hosting Private Cloud Virtual Private Cloud Cloud-Native Planned scale-up Deploy bigger virtual machines Planned scale-up Deploy bigger virtual machines Rapidly scale-up Deploy bigger virtual machines Automatic scale-out Deploy more virtual machines 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 4

5 2. Hybrid Cloud The target architecture for enterprises Option 2 Upside Rapid Innovation Growth Business Confidence Hybrid Cloud Downside Complex management Inflexible vendors Integration hassles 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 5

6 2. Hybrid Cloud The target architecture for enterprises Option 2 Multi Cloud Strategy Hybrid Services Upside Service Management Applications Archive & Search Rapid Innovation Growth Business Confidence Backup & Disaster Recovery Security Network Private Cloud Hybrid Cloud Flexible Hybrid Solutions Unified Service Management Integrated Cloud Network Public Cloud Downside Complex management Inflexible vendors Integration hassles Telstra were the first partner of Cisco s Global Intercloud 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 6

7 3. Personal Cloud Consumer apps become enterprise standard Can you manage these? Spotify Gmail Evernote Icloud What s App Box Skype Facebook Amazon Cloud Drive Google Docs 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 7

8 4. Mobile Enterprise Communication Without Borders The workplace of the future: it is not a place it is a data set Head Office Home Office Coffee Shop Customer Office The organisation of the future: it is not an organisation it is a collaboration 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 8

9 5. Internet of Things Digitalisation of Industries Traditional Industries Operators & Network Internet Devices Applications 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 9

10 Cloud at Telstra Our Story 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 10

11 Telstra Corporation (HQ) Telstra s Journey with Cloud EMEA Asia Americas Australia No single view of customer information Core business functions operating in regional siloes Lack of collaboration between employees Legacy applications reaching end of life Wasted ICT expenditure & duplicated systems Lack of globalised processes 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 11

12 Telstra s Journey with Cloud PREVIOUS CHALLENGE BUSINESS BENEFIT PROJECT ECOSYSTEM No single view of customer information Global Account Management Single CRM and marketing platforms Consultants Lack of collaboration Global mind-set and culture Employee engagement improvements Systems integrators Wasted ICT expenditure & duplicated systems Legacy systems phased-out Significant ICT cost savings Software providers (Cloud & on-prem) Core business functions operating in regional siloes Agile product development cycle Products to market in record time Lack of globalised processes Global service management Significantly improved NPS score Cloud infrastructure provider Network provider 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 12

13 Responding to Market Demands 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 13

14 Creating a Brilliant & Connected Future Making better things Realising the Vision for Cloud Services in the Enterprise Making things better Making things work 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 14

15 Creating a Brilliant & Connected Future Vision for Cloud Services in the Enterprise Customers decide the role services providers play All solutions are designed on the network or in the cloud All services are fully scalable and flexible Customer Control Centre Cloud Collaboration & Mobility Connected Hybrid Cloud Connected Co-Lo Core Network 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 15

16 Telstra Cloud Analyst Recognition Telstra Cloud Provider Partner of the Year Cisco Partner Summit 2014 Cloud Service Provider of the Year EMC Partner Summit 2014 Telecom Cloud Service Provider of the Year 2014 Frost & Sullivan Asia Pacific ICT Awards Recognised as a Challenger in Gartner Magic Quadrant for Cloud-Enabled Managed Hosting in Asia/Pacific Recognised as champions in the APAC Collaboration Services Market Frost IQ matrix 2020 Vision for Cloud Services in the Enterprise Tom Homer NetEvents 2014 Page 16

17 Thank you