IBM Tivoli Monitoring (ITM) And AIX. Andre Metelo IBM SWG Competitive Project Office

Transcription

1 IBM Tivoli Monitoring (ITM) And AIX Andre Metelo IBM SWG Competitive Project Office

2 Have You Seen A DataCenter Like This? Complexity drives error rates Reduces responsiveness Increases unexplained outages Impact management, security and performance

3 The Real Problem With DataCenters: It Costs More to Manage Than Acquire Servers Spending US$(B) $250 $200 Worldwide IT Spending on Servers, Power, Cooling and Management/Administration Power and Cooling Costs Server Management and Admin Costs New Server Spending Physical Server Installed Base (Millions) $ $ $50 10 $ Source: IDC, 2009.

4 Motivations To Acquire New Systems Reduce costs Simplify IT infrastructure and administration Increase server utilization Increase scalability of infrastructure Enhance resilience and reliability Improve flexibility to business goals Accelerate Application development and deployment Improve application performance Automate IT operations Single view on the IT environment Manage a heterogeneous server environment Top Three Motivators Are about Reducing Costs 29% 25% 16% 15% 11% 11% 10% 9% 48% 48% 57% Source: IBM Systems Directions Study, 2006

5 You Are Here, You Already Think: Power provides excellent cost of Acquisition Power provides top notch Performance Power provides the Scalability You Need Power provides best Virtualization The Challenge Becomes: How do I manage the environment in a efficient way?

6 The Management Challenge What are the critical components of my services? What services are the most mission critical to my company? How is each resource growing or contracting? What resources are under pressure today? Once consolidated how do I avoid unexpected capacity requirements and keep optimizing?

7 Breaking Down the Management Challenge Complexity of systems continues to grow Need to know what I have Need to visualize and centralize configuration information Need to understand the relationships Need to know what changed Consolidation aggravates old problems How do I plan and implement consolidation Relationships are even harder to understand How do I track system utilization There are no virtual problems Mantaining the environment How do I patch all the virtual servers and Hypervisors? How to I guarantee that resources are properly shared? How do I quickly manage changes?

8 How ITM (IBM Tivoli Monitoring) Can Help? Delivering quality service and enabling business innovation Visibility See your Business Respond faster and make better decisions Control Manage your Business Manage risk and compliance Automation Improve your Business Lower costs and build agility

9 ITM Is A Family Of Products Monitor the complete Application and Application Infrastructure Measure, Baseline and Analyze Services and Transactions

10 ITM Is The Industry's Most Extensive Resource Monitoring Solution

11 Getting Started With Visibility: Establish a strong foundation in discovery to determine the critical components of your Business Services Discover and maintain the COMPONENTS How do I find something in my Data Center? Centralize and visualize the CONFIGURATIONS Establish the RELATIONSHIPS Track CHANGES

12 Getting Started With Visibility (Continued): Visualize Virtual Resources, Configurations, Relationships and Changes A single pane of glass to see all the resources in both the physical and virtualized environments, their configurations, their relationships and changes that have occurred over time

13 TADDM Discovers Your Data-center Resources & Relashionshops IBM Tivoli Application Dependency Discovery Manager (TADDM) initiates and assists planning for consolidation by providing best-of-breed discovery capabilities Discovers the COMPONENTS in a Data Center Environment CENTRALIZES and VISUALIZES the CONFIGURATION of the Components in a Data Center Environment Discovers the RELATIONSHIP of the Components in a Data Center Environment DISCOVERS AND TRACKS THE CHANGES in a Data Center Environment Can Feed this Information to other IBM Tivoli Products

14 TADDM: How It Looks?

15 TEP Provides The Focal Point For DataCenter Visibility The Tivoli Enterprise Portal (TEP) is the central location to view and act on contextualized information provided by the system monitors Consolidated view and contextual information can significantly reduce mean time to recovery by aiding in root cause analysis Centralized visualization of real-time and historical data can help with intermittent problems Personalized views based on the user roles and scope Personalized Workspaces Visualization of resource utilization can highlight areas to reduce costs Anything visualized in the TEP is available in the Data Warehouse Visualization for ITM ITCAM Family

16 TEP: How It Looks?

17 TDW Provides The Repository For Your System Structure Data Tivoli Data Warehouse (TDW) is the backbone repository and central data store for all historical data and the basis for Tivoli reporting Maintaining a history of physical and virtual resource utilization Side-by-side real-time and historical data assists in separating intermittent problems from reoccurring problems from peak workloads The data is stored, pruned and summarized for ease use and cost savings. Out-of-the-box reporting allows customers to quickly provide executive level reports and identify resource bottlenecks Real-time and Historical Data

18 TDW: Sample Tivoli Common Report (TCR)

19 Controlling Your Business With ITM Once you understand the relationships at all levels in your data-center you can control what is happening with your systems Identifying and keep tracking of changes in your: Servers Middleware Application End to end service dependencies. Quickly access troubled components

20 Sample Case: Solving What Changed Mistery An unauthorized change leads to a performance degradation ITM monitors for changes TADDM (Tivoli Application Dependency Discovery) captures the Change ITM raises an event and visualizes it in TEP (Tivoli Enterprise Portal) The Administrator launches in context to see exactly what changed Administrator identifies a change that could contribute to a performance degradation

21 What Changed Mystery: Somebody Makes An Unauthorized Change

22 What Changed Mystery: ITM Identifies A Performance Degradation In An Application

23 What Changed Mystery: ITM Monitors What Changed, And...

24 What Changed Mystery: ITM Links Directly To The Changed Files

25 ITM Provides The Capabilities To Automate The Whole Resolution Process Situations allow operators to quickly distribute a set of conditions to determine if a potential problem exists in any monitored resource Out-of-the-box situations provide immediate return on investment and fast time to value Extended situations reduce false alerts and raise confidence of operators that alerts are real. Dynamic Thresholds can provide incident avoidance Tight integration into root cause analysis tools improve mean time to recovery

26 Take Action - Capture and Replay Best Practices Take Action allows for entry of individual commands and either manual or automated processes to be executed in response to an individual situation Out-of-the-box take actions provide immediate return on investment and fast time to value Personalized take actions can capture a local best practice for unique situations and execute it preemptively User-defined text can also imbed knowledge that may be unique to a particular situation

27 Workflows Can Be Easily Created To Automate Best Practices Workflows can automate the best practices of an organization and execute them in a repetitive, pre-emptive, consistent and error-free manner Drag-and-drop technology allows operators to build and deploy intelligent, pre-emptive and error-free workflows Situation is true Situation is true Can be executed manually by help desk or executed based on situational events Resume Workflows tie together individual resource monitors or take actions based on user-defined criteria Action succeeded Situation is false

28 ITM Can Manage Resources With or Without Agents Agentless technology is about cost of ownership Lower overhead cost on the server Lower cost of agent maintenance Faster speed of implementation Less intrusive technology Minimal impact to testing Polling based technology Sometimes you need to watch from the outside Agentless Agent technology is about mission-critical Lower overhead cost on the network Higher resiliency and availability Better data availability, granularity and uniqueness Automated and independent taken actions Real-time responsiveness to an incident Suited for new technologies without standards Suited for mission-critical environments Sometimes you need someone on the ground Agent Driven

29 What The Agentless Monitor Can Do Out-of-the-box Agentless Situations Disk, Memory, CPU and Network Utilization Key Operating System Metrics Network, Logical and Physical Disk Utilization Vertical and Physical Memory System Level Information Processor Utilization Process Availability Standard protocols leveraged Windows - SNMP or WMI Based AIX, HP and Linux - SNMP Based Solaris - SNMP or CIM Based Agentless

30 Getting Started With ITM: AIX Management Edition (ME) Simplifies Deployment Systems management offering that provides discovery, monitoring, performance tracking and usage accounting capabilities that are integrated with the AIX Provides customers with the tools to effectively and efficiently manage their enterprise IT infrastructure. The following are the underlying products that are included: IBM Tivoli Monitoring (ITM), version 6.2 IBM Tivoli Application Dependency Discovery Manager (TADDM) 7.1 IBM Usage and Accounting Manager (IUAM) Virtualization Edition 7.1* A common prerequisite for all the above products is a limited license of DB2 9.1, which is also included in the offer * We are not covering this today

31 AIX ME Common Install Console

32 What About System Director? Director manages your Power Servers environment Inventory Energy Management System Level Health LPAR deployment and control System-wide utilization Director DOES NOT manage: Applications Service Level Agreements Change Logs Component Relationships

33 It Comes Down To What You Need Would you like to manage beyond the server silo to improve IT efficiencies and quality of services? IBM Tivoli Monitoring is the solution for cross-it management. Can combine and correlate metrics from different IT elements such as servers, applications, and middleware for faster troubleshooting, greater energy efficiency and more comprehensive reporting Systems Director to ITM Bridge surfaces detailed hardware information and events from the server silo into ITM Would you like to monitor your multivendor, multi-platform environments from a single console? Systems Director for robust management of IBM systems, industry standards based management of non-ibm x86 servers

34 Some ITM Web References: IBM Tivoli Monitoring Tivoli Monitoring for Energy Management And IBM Director IBM Tivoli Monitoring ITCAM for Applications SAP Support Database Support (Oracle) IBM Tivoli Monitoring ITCAM for Applications Windows SAP Support Database Support (Oracle) OMEGAMON XE on z/vm and Linux * Hyperlinks provided by clicking on Custom er Logo

35 ITM Customer Benefits A complete end-to-end data-center monitoring solution Provides truly complete systems management information Provides visualization of end to end systems management Control and centralization of systems management data Reporting for end to end systems management Significantly improves time to recover from an event Visualization of the incident Graphical time-based incident investigation mode Incident Avoidance Capacity planning alerting, forecasting and reporting Automation tools to handle events re-occurrence Agentless, Agent or Custom Capability Balance cost of ownership with availability, reliability and flexibility

36 For Coming Today My Contact Info: Andre Metelo Tel: