Emergency Response & Communication

Transcription

1 Emergency Response & Communication FRWA Daytona Beach Florida August 8, 2017 Kenyon C. Carter, P.E. Drinking Water Program

2 Common Acronyms F.A.C. AWWA ENSO FlaWARN EMA ERP ESF R&R SEOC FEMA FDEP DEM GATOR Florida Administrative Code American Water Works Association El Nino Southern Oscillation Florida s Water Agency Response Network Emergency Management Agency Emergency Response Plan Emergency Support Function Response and Recovery State Emergency Operations Center Federal Emergency Management Agency Florida Department of Environmental Protection Division of Emergency Management Geospatial Assessment Tool for Operations and Response 8/10/2017 2

3 Overview Security & Emergency Response Rules Emergency Management Constellation (EMC) WebEOC State Agency & Mutual Aid Support StormTracker SERT GATOR FlaWARN El Nino Southern Oscillation Cycle Your Emergency Response Plan Emergency Communication 8/10/2017 3

4 Chapter F.A.C. Security & Emergency Response Rules (10) Emergency Notification (15) Emergency Response Plans (1) Public Water System Wells - Security (5) Treatment & Plant Security (14) Standby Power (14) AWWA M19 Manual 8/10/2017 4

5 EM Constellation Emergency Management Constellation (EMC) is the web-based information management platform adopted by the State of Florida for emergency management. EMC allows the State Emergency Response Team (SERT), composed of county, state, federal, volunteer, and mutual aid entities to use the same operating environment when responding to and recovering from any emergency event. 8/10/2017 5

6 EM Constellation-Continued Requests for assistance made through EMC are approved, tasked as missions, then tracked cradleto-grave. Information messages such as situation reports, press releases, and incident action plans may also be shared through EMC. Operation under the EMC umbrella facilitates effective response and recovery activities while capturing pertinent documentation for federal or state reimbursement and after-action-reporting. 8/10/2017 6

7 EMC-Water Utility Mission Flow Response or Recovery Assistance or Asset Request Tasked ESF Vetted by the SERT or County Emergency Management Agency Entered in to EMC Assigned Mission # Ops Support Assigned Vetted Categorized Liaison Corp Managed Monitored Infrastructure Branch Cradle to Grave 8/10/2017 7

8 WebEOC WebEOC is an Over-The-Counter web-based emergency management software package adopted by several county EOCs statewide. WebEOC provides county, volunteer, and mutual aid entities with a common operating environment for responding to and recovering from an emergency. 8/10/2017 8

9 StormTracker StormTracker is the FDEP water sector specific, web-based status tracking and recovery management platform. Developed to provide a common nexus for utility reporting of operational status and to request recovery assistance. StormTracker offers 4 interface portals: Regulated water utilities Regulatory offices & SERT liaisons Administrative View only StormTracker is one of the many data layers available on SERT GATOR. 8/10/2017 9

10 SERT GATOR eospatial ssessment ool for perations and esponse 8/10/

11 GATOR Geospatial Assessment Tool for Operations & Response Public Facing Version is Also Available 8/10/

12 Florida s Water Agency Response Network FlaWARN-Formalized system of utilities helping utilities. Secure web-based data bank of available resources. Practical mutual aid agreement. Fills response gap between event impact and state or federal emergency declaration. After declaration FlaWARN continues engagement as a SERT first response partner. FlaWARN chairs a liaison position at the SEOC- ESF /10/

13 Water Utility Resource Request & Tracking SEOC FlaWARN Utility to Utility SERT/ESFs SWO SERT GATOR Upon Appropriate Trigger 8,000+ Regulated Water Utilities StormTracker 1 Water Utility Liaison Corp FDEP-FlaWARN-Federal ESF 3 and ESF 10 Regulatory Offices View Only EMC 67 County EOCs WebEOC 8/10/

14 The ENSO Cycle The El Niño-Southern Oscillation (ENSO) cycle: Refers to the fluctuations in temperature between the ocean and atmosphere in the east-central Equatorial Pacific. El Niño and La Niña are the opposite phases of the ENSO cycle which significantly impacts weather conditions worldwide. When the ENSO cycle transitions from El Niño to its counterpart La Niña, the wind shear associated with El Niño which inhibits formation of strong tropical storms is drastically reduced. In Florida, the El Niño to La Niña shift will increased cyclonic activity in both the Caribbean and the Gulf. We saw this manifest during the latter part of the 2016 hurricane season. 8/10/

15 Hermine 8/10/

16 Matthew 8/10/

17 Your Emergency Response Plan The Keystone of Your Response Update Annually o Response protocols o Critical asset list o Key contacts list Include o FlaWARN o StormTracker Train & Exercise o Train key personnel o Exercise your ERP o Engage stakeholders in collaborative What if discussions 8/10/

18 Your First Five Steps Move to Safety Protect Public Health Consult Your ERP Initiate Notifications-Internal & External Access StormTracker (When Activated) 8/10/

19 Emergency Communication Water Utility Emergency Communication The community of customers we serve expects public drinking water and wastewater utilities to function and protect public health. Effective response and recovery operations depend upon clear, timely communications to expedite return-to-service activities. Communicating your facility operational status, making requests for assistance, conveying pertinent issues or consequences to your organization, customers and response partners are crucial to expediting return-to-service. 8/10/

20 Emergency Communication Have a Communication Plan Who, What, When, How and Where o Have a Backup Plan! Identify Key Recipients in Your ERP o Internal Customers Administrative Work Force Contractors & Suppliers o External Local, County, State and Federal Agencies Mutual Aid Partners FlaWARN FRWA 8/10/

21 Emergency Communication Your Response, Your ERP Communication is Crucial $$$ FEMA State EOC County EOC $$ $ Your Facility $ StormTracker/FlaWARN 8/10/

22 Contact Information Kenyon C. Carter, P.E. Division of Water Resource Management Drinking Water Program Office ext /10/