Are you protected? Get ahead of the curve Global data protection index
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1 Are you protected? Get ahead of the curve Global data protection index 1
2 Demographics Interviewed 2,200 IT decision-makers In 3 regions: 500 Americas 1,100 Europe, Middle East, and Africa 600 Asia Pacific Japan Independent research and analysis: vanson bourne 18 countries Orgs of 250 or more employees Both public and private orgs 11 industries 2 of 42
3 Maturity curve
4 Maturity index Maturity scored between points* More points awarded for: Shorter recovery times Confidence in backup infrastructure Modern backup systems Off-site replication Points awarded based on the maturity of their data protection strategy 4 of 42 * Exact scoring included in appendix questions show points used for the original model with a maximum score of 68. All scores multiplied by a factor of 1.47 to create a model of 100 points.
5 Data protection maturity curve Only about 2% Of organisations are considered to be ahead of the curve (adopters and leaders) 31% Laggards 67% Evaluators 2% Adopters 0% Leaders Leaders (scored points) Adopters (scored points) 5 of 42 Ahead of The curve Evaluators (scored points) Laggards (scored 1-25 points)
6 Profile characteristics Laggards Evaluators Adopters Leaders 31% 67% 2% 0% Archive to tape Back up to tape Recovery time more than 1 day Not confident in ability to restore Backup is core component of strategy Archive to disk Back up to disk Recovery time 6 24 hours Doubtful of ability to restore Replication is core component of strategy Use archiving application with offsite replication Back up with de-duplication and offsite replication Recovery time 2-5 hours Moderately confident of ability to restore Active-active instances are core component of strategy Use archiving application with retention policies Disaster tolerant replication with near-zero RPO/RTO Recovery time 1 hour or less Very confident of ability to restore Standby or virtualized servers are core component of strategy 6 of 42
7 Maturity rank Rank Country Businesses ahead of the curve* Rank Country Businesses ahead of the curve* 1 China 20.0 % 2 Mexico 17.0 % 3 Switzerland 16.0 % 4 Singapore 16.0 % 5 France 14.5 % 6 Germany 13.5 % 7 UK 13.5 % 8 India 13.0 % 9 South Africa 11.0 % 10 Brazil 10.0 % 11 Italy 9.0 % 12 South Korea 9.0 % 13 Australia 8.0 % 14 USA 8.0 % 15 Canada 4.0 % 16 Netherlands 2.0 % 17 Japan 1.0 % 18 UAE 0.0 % 7 of 42
8 Current IT infrastructure
9 Data management and protection Less than 1TB 0% Manage on average 0.6PB of data 1TB 10TB 10TB 50TB 50TB 100TB 100TB 250TB 250TB 500TB 500TB 1PB 1PB 5PB 2% 4% 11% 22% 21% 18% 19% 5PB 10PB 3% More than 10PB 0% 9 of 42
10 Data management and protection No, we do not have a data protection solution 4% No, we built our own solution 20% 56% use 2 or more data protection vendors No, our we have one vendor Yes, we have two vendors Yes, we have three vendors Yes, we have four to five vendors 8% 16% 20% 32% Yes, we have six to ten vendors Yes, we have more than 10 vendors 0% 0% 10 of 42
11 IT Environment 53% of organisations IT environment is on-premise 29% is now in the public cloud On-premise physical servers On-premise virtualized servers Public cloud (IaaS) e.g. Amazon Public cloud (SaaS) e.g. Google Docs, SalesForce.com, Office365 Hybrid cloud (private and public cloud) 15% 19% 13% 23% 30% 11 of 42
12 Data protection solutions 28% is most likely to be protecting data via backup Continuous availability Replication 17% 29% 32% of backups are sent to tape rather than disk for long term retention Snapshots Backup Archive 28% 13% 13% 12 of 42
13 Service level agreements Only 21% Report that it has become significantly easier to achieve backup and recovery SLAs It is significantly easier than it has been in the past It is somewhat easier than it has been in the past It is about the same as it has always been It is somewhat more difficult than it has been in the past 27% 8% 6% 21% 38% It is significantly more difficult than it has been in the past 13 of 42
14 Data protection consumption Respondents are most likely to be consuming data protection through an operational lease or utility pricing Operational lease (OpEx) Capital purchases (CapEx) Utility pricing/ad hoc pay as you go Subscription (you subscribe to a set amount of devices or capacity upfront) Don t know 9% 24% 33% 39% 39% 14 of 42
15 Experience of disruption
16 Causes of disruption Unplanned systems downtime 46% Data loss 20% Local disaster which affected access to data for an entire site or group 26% Inability to recover data from the current data protection method or product 15% 16 of 42
17 Suffering data loss or unplanned systems downtime Hardware failure 36% Loss of power 42% Loss of Software failure Data corruption External security breach 18% 27% 35% power #1 Cause of data loss and/or systems downtime Accidental user error Loss of backup power Internal security breach Physical security Fault of service/cloud providers Deliberate employee sabotage 16% 15% 18% 11% 13% 7% Natural disaster 7% The cause is still unknown 2% 17 of 42
18 Suffering data loss or unplanned systems downtime Hardware failure 36% Loss of power 42% Software failure 35% 42% Reported internal or external security breaches Data corruption External security breach Accidental user error Loss of backup power Internal security breach Physical security Fault of service/cloud providers 18% 16% 15% 18% 11% 13% 27% Deliberate employee sabotage 7% Natural disaster 7% The cause is still unknown 2% 18 of 42
19 Amount of data loss in last 12 months On average Total We built our own solution 0,65 0, TB Data protection solution from one vendor Data protection solution from two vendors Data protection solution from three vendors Data protection solution from four or more vendors 0,27 0,43 0,39 0,93 19 of 42
20 Cost of data loss Over Average cost Total We built our own solution Data protection solution from one vendor Data protection solution from two vendors Data protection solution from three vendors Data protection solution from four or more vendors * Average cost 20 of 42 *Note: Local currency calculated using FX rate of Numbers rounded to the nearest thousand.
21 Cost of unplanned system downtime Is the average cost of unplanned system downtime No costs were incurred Less than More than % 2% 11% 46% 15% 21 of 42 *Note: Local currency calculated using FX rate of Numbers rounded to the nearest thousand.
22 Unplanned system downtime Total hours Is the average length of downtime We do not have a data protection solution We built our own solution Data protection solution from one vendor Data protection solution from two vendors Data protection solution from three vendors 21 Data protection solution from four or more vendors of 42
23 Data protection preparedness Only 9% Think that their current data protection solutions will meet all future business challenges Our current data protection solutions will not be able to meet any future business challenges Our current data protection solutions will be able to meet a minority of future business challenges Our current data protection solutions will be able to meet some future business challenges Our current data protection solutions will be able to meet all future business challenges 34% 33% 9% 24% 23 of 42
24 Recovery methods
25 Availability Backup is the most popular availability strategy with Backup Replication 19% 29% 34% using automatic backup to the cloud Standby servers on a remote site Virtual servers with restart capabilities (including cloud) Active-active 15% 22% 15% 25 of 42
26 Recovery time for critical apps Only 12% Can recover in less than an hour On average, it takes 6 hours to recover 2% 1% Our recovery time is > 1 working day 3% 9% Our recovery time is hours 10% Our recovery time is 6-12 hours Our recovery time is 3-6 hours 21% 15% Our recovery time is 2-3 hours Our recovery time is 1-2 hours Our recovery time is < 1 hour Our recovery time is zero I do not know 24% 15% 26 of 42
27 Archiving Backup to tape followed by disk is most likely archive strategy. No archiving strategy Data onto tape 14% 5% 5 years Average data retention requirement Archive to disk Data to appliances Data to appliances w/copy off site 22% 24% 35% 27 of 42
28 Business alignment
29 Public cloud protection and apps Public cloud is being used for a wide range of applications Content management systems ERP Payroll Online internet presence (web sites) Customer support systems Data warehouse CRM Content distribution systems BI/analytics systems Productivity e.g. Google Apps etc. Archiving 89% 80% 74% 78% 86% 83% 77% 82% 78% 80% 77% 79% 29 of 42
30 Public cloud management Varied approaches for managing data protection in public clouds The head of our IT department The cloud service provider 38% 55% Less than ½ say all data stored in the cloud is protected against deletion and corruption My IT department as a whole Each department in my organisation, dependent on their use of apps I do not know 4% 12% 41% 30 of 42
31 Public cloud protection and apps 84% of organisations are using public cloud for data protection We use public cloud for archiving We use public cloud for protecting specific apps We use public cloud for long term retention We use public cloud for mobile device backup We use public cloud for disaster recovery We do not use public cloud for any part of our data protection 14% 16% 36% 40% 46% 32% 31 of 42
32 Protection of flash arrays 3% Only 30% are very confident their data protection solution will keep pace with flash Very confident Somewhat confident Not confident 12% 11% 30% 9 in 10 are using or plan to use flash arrays We do not use all flash arrays We have no plans to use all flash arrays 44% 32 of 42
33 Data protection and converged 72% say data protection is a mandatory or very important criteria when selecting a converged infrastructure solution Yes, it s a mandatory requirement Yes, it s a very important feature in any decision Yes, it s somewhat important but does not have a strong bearing on any decision No, it s not important 17% 11% 42% 30% 33 of 42
34 Copy data management 8 in 10 responded that copy data management is valuable 80% report implementing CDM Yes, we are beginning to see storage growth due to multiple copies Yes, and we are implementing such solutions Yes, and we are looking at such solutions Yes, but do not understand how we can manage the proliferation of copies No, it would not reduce costs No, we don t have any issues 13% 13% 7% 20% 15% 32% 34 of 42
35 Management
36 Distribution of management 42% prefer a collaborative model Collaborative model (infrastructure teams and application owners) Single authority group They are of equal importance 27% 8% 42% Don t know 23% 36 of 42
37 Public, private and hybrid clouds Over 81% respondents state that central visibility across all cloud environments is essential Yes, it is absolutely essential Yes, it is somewhat essential No, not essential as long as there is visibility of protection status No, not essential regardless if application owners have visibility of protection status 16% 44% 3% 37% 37 of 42
38 Applications Yes, simplifying application protection is a priority 38% 83% report that data protection solutions that integrate directly into business applications are valuable Yes, application admins are pushing for greater control over the protection of their applications Yes, we would prefer all applications to be selfprotecting No, this would not be valuable to our organisation 22% 17% 50% 38 of 42
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