Disaster Recovery: Types of Hosting and How they Differ. April 9, 2014

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1 Disaster Recovery: Types of Hosting and How they Differ April 9, 2014

2 Table of contents 1. Who is Digital Realty? 2. Definitions 3. Types of hosting for Disaster Recovery 4. Wholesale Colocation 5. Retail Colocation 6. Managed Services 7. Private/Public Cloud 8. Connectivity: Example Regional Ecosystem 9. Considerations When Selecting a Hosting Solution 10.Lessons Learned: Hurricane Sandy 11.Q&A Disaster Recovery: Types of Hosting and How They Differ 10 April

3 Who is Digital Realty? DLR GLOBAL FOOTPRINT PROVIDES SOLUTIONS FOR US AND MULTINATIONAL ENTERPRISES IN 131 PROPERTIES OVER 30 MARKETs, 10 COUNTRIES AND 4 CONTINENTS Seattle DLR Market DLR Regional Office San Francisco Portland Sacramento Silicon Valley Denver St. Paul Chicago St. Louis Toronto Boston New York Philadelphia Northern Virginia Dublin Manchester London Paris Amsterdam Geneva Japan Los Angeles Phoenix Dallas Charlotte Atlanta Austin Houston Hong Kong Miami ANNUALIZED BASE RENT BY REGION (2) Asia 4% Europe 18% Singapore Sydney Melbourne Stock Symbol: DLR (NYSE) Market Cap: $7.06B Founded: 2001 IPO: 2004 North America 78% 3

4 Definitions col lo ca tion (noun.) : the act or result of placing or arranging together; specifically : a method of arranging IT assets is a common data center con nec tiv i ty (noun.) : the quality, state, or capability of being connective or connected, especially : the ability to connect to or communicate with another computer or computer system cloud com put ing (noun) : the practice of using a network of remote servers hosted on the Internet to store, manage, and process data, rather than a local server or a personal computer 4

5 Types of Hosting for DR Different ways of achieving the same goal Not mutually exclusive options (Exodus) 2006-Present (AWS, Box.com) The solution stack 1. Wholesale Colocation 2. Retail Colocation 3. Managed Services 4. Cloud Services Capital Model Operational Model 5

6 Wholesale Colocation Services Provided Datacenter space and power, on a medium to large scale. Remote hands services often available. Customer may supply their own racks, cabinets, IT gear etc. Management is of real estate and critical infrastructure Typical Customer Regional to national corporations, sometimes in multiple locations to serve markets or achieve diversity Customer is not always close by. Typical Provider Digital Realty, Dupont Fabros, Cyrus One REIT structure is very common 6

7 Retail Colocation Services Provided Cabinets and racks ready for IT equipment, on a small to medium scale. Remote hands services usually available. Offerings are typically in private cages. Management is of real estate, critical infrastructure and bandwith Typical Customer Local to regional corporations, usually in a single location. Customer is usually close by. Typical Provider Coresite, Telx, Digital Realty, Cervalis, local players May public or private company 7

8 Managed Services Services Provided Fully fit-out and managed data center space, on a medium to large scale. Remote hands and smart hands services essential to the offering. Management includes all infrastructure, databases, software and network Typical Customer Regional to national corporations, sometimes in multiple locations to server markets or achieve geo-redundancy. Customer may not be close to the data center. Typical Provider Equinix, Savvis, Terremark IBM May be public or private company 8

9 Private/Public Cloud Services Provided Compute and/or storage as a service Public Cloud = Shared IT infrastructure Private Cloud = Dedicated IT infrastructure (more of an IT strategy) Management is of service delivery Typical Customer Consumer, Business or Government at almost any scale or location Typical Provider Google, Microsoft, Box.com, Amazon 9

10 Connectivity: Example Local Fiber Map 10

11 Connectivity: Example National Fiber Map Seattle Portland St. Paul Toronto Boston Chicago San Francisco Sacramento New York Philadelphia Silicon Valley Denver St. Louis Northern Virginia Los Angeles Phoenix Dallas Atlanta Charlotte Austin Houston Miami 11

12 Considerations when selecting a hosting solution Point of Recovery (POR) aka Recovery Point Objective How much data can a customer stand to lose (in minutes, hours or days?) Time to Recover (TTR) aka Recovery Time Objective How long can it take before a customer is processing data at an alternate DR site? One site or two? Site redundant, Grid Redundant, Geo-redundant Location Accessible by car, or flight required? Ex: Ashburn, VA may be attractive DR to NY Metro since drive time <4 hours Economics Scale, Budget, Schedule, Staffing Cyrus One n 12

13 Sample Scenario: Regional Bank with Phili HQ Point of Recovery (POR) aka Recovery Point Objective Minutes on banking data, hours on internal data Time to Recover (TTR) aka Recovery Time Objective <5 min on customer transactions, 1 business day on internal functions What would you recommend and why? Services Required? One site or two? Location? Implementation? 13

14 DRT Takeaways: Hurricane Sandy 1. Spare towels are just as important as hot showers! 2. A robust gasoline and diesel fuel supply chain is essential 3. Staff up to avoid fatigue (may need to flex locations and schedule) 4. Simplicity + Standards = Uptime 5. The ultimate in redundancy is diversity (distance) 14

15 Thank you! Michael Barbarick Sr. Account Executive, Colocation DIRECT: CELL: MOBILE: Chestnut Street Philadelphia, PA USA Marc Hourican, PE Senior Sales Engineer DIRECT: CELL: Boulevard East Weehawken, NJ USA 15