Continuity Logic Frontline Live

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1 September 2015 Cotiuity Logic Frotlie Live Iovatig User Experiece for Busiess Cotiuity SOLUTIONPERSPECTIVE Goverace, Risk Maagemet & Compliace Isight

2 Cotiuity Logic Frotlie Live Iovatio i User Experiece for Busiess Cotiuity Maagemet Cotiuity Logic Frotlie Live is a GRC solutio that GRC 20/20 has researched, evaluated, ad reviewed with orgaizatios that are usig it i chagig, distributed, ad dyamic busiess eviromets. GRC 20/20 has evaluated ad verified the iovatio i user experiece foud i Frotlie Live ad sees this as a compellig offerig for busiess cotiuity maagemet programs, particularly those coected to a broader GRC strategy. It delivers a ituitive ad egagig user experiece that makes busiess cotiuity more efficiet, effective, ad agile i cotext of operatioal goverace. I this cotext, GRC 20/20 has recogized Cotiuity Logic Frotlie Live with a 2015 GRC Iovatio Award for the best user experiece i Busiess Cotiuity Maagemet i GRC 20/20 Research, LLC; Resdistributio Licese Grated to Cotiuity Logic 2

3 What the Frotlie Live User Experiece Iovatio Is About Simplicity ad elegace. GRC 20/20 fids that Cotiuity Logic has completely rearchitected the way Frotlie Live works ad i that cotext the way busiess cotiuity works. They attacked the complexity of busiess cotiuity maagemet (ad i that cotext broader GRC) by re-buildig their solutio to be ituitive, egagig, ad easy to use by the average busiess user. The resultig simplicity eables Cotiuity cliets to gover busiess cotiuity alogside ad i cotext of operatioal goverace, risk maagemet, ad compliace with ease, cotrol, ad efficiecy. The differece i the user experiece iovatio of Frotlie Live ca be foud i the solutio s: User iterface desig. Frotlie Live delivers sigificat ehacemets i overall user experiece with a clea fresh moder user iterface with a resposive flat desig that egages employees. The iterface is elegat but also ituitive makig it easy to use by the average user, but also easy for that same average user to cofigure ad adapt to their eeds. Guide Me. Guide Me is a icredible user iterface iovatio that takes wizard cocepts to busiess cotiuity ad GRC. Simply it is like TurboTax for busiess cotiuity maagemet. Guide Me guides users every step of the way through a process to successfully complete their tasks. It utilizes a a series of iteractive tip balloos overlaid o the scree with tasks that are broke dow ito short step-by-step guided istructios. It elimiates the guesswork i busiess cotiuity maagemet documetatio ad processes, the frustratio of followig video tutorials or diggig through tedious FAQs ad Q&A pages, ad time eeded by subject matter experts to support ad educate. Ehaced reportig. Ed-users securely iteract with persoalized cotet through a rich, 100% web-based iterface, without eedig IT or database experiece Forms desiger. Orgaizatios have the ability to defie ad build ay form they eed, icludig all fields withi each form, without codig. Usig a visual drag ad drop, ituitive iterface users have full form ad field level cotrol ad layout eeded to desig what fits perfectly for their operatios ad processes. Rapid implemetatio. With a zero code paradigm, Cotiuity Logic s timeto-deploymet of a busiess cotiuity applicatio is dramatically reduced. To recover ay aspect of a busiess caused by a disruptio, a busiess cotiuity platform must have a flexible approach to depedecy models that defie all elemets that comprise a lie of busiess ad their iterrelatioships across the eterprise. FrotLie Live allows orgaizatios to defie ad adapt depedecy models for the orgaziatio as deeply as they wish to go. This is ehaced by empowerig them to create ad apply custom forms, workflow, rules from, 2015 GRC 20/20 Research, LLC; Resdistributio Licese Grated to Cotiuity Logic 3

4 ad reports, with visual drag ad drop buildig without codig. As such, FrotLie Live models ad coects all of the orgaizatio s people, processes, techology, vedors/suppliers, facilities, data, ad their iterrelatioships. These iterdepedecies are eeded for a dyamic recovery. How Is the Frotlie Live User Experiece Iovatio Differet? GRC solutios, whether for busiess cotiuity maagemet or eterprise GRC, eed to be egagig ad easy to adopt ad use by the frotlies of the orgaizatio. Software that is dated ad difficult to use at the ed of the day will ot be used or used reluctatly. There are varyig degrees of usability i a GRC solutio. The user experiece ca be ehaced through may dimesios: cotextually relevat iformatio, ituitiveess ad ease of use, accuracy ad relevace of iformatio ad processes, mobility, collaboratio, ad more. GRC 20/20 fids the user experiece i Frotlie Live to be exceptioal ad egagig i the fact that it delivers the breadth of: Busiess cotiuity i cotext. To achieve value ad aligmet with the orgaizatio busiess cotiuity eeds to have cotext. Essetially, busiess cotiuity maagemet is ot a islad uto itself. A agile orgaizatio will have 360 cotextual awareess of busiess cotiuity i cotext of GRC. GRC 20/20 fids the Frotlie Live solutio to be a ext geeratio platform that goes beyod a busiess cotiuity module to be able to maage busiess cotiuity i cotext of a eterprise GRC program. Itegrated Frotlie Live modules iclude: Busiess Impact Assessmet Maager Risk Maager Pla Maager Vedor Maager Techology Maager Report Maager Icidet & Exercise Maager Compliace Maager Ease of use. The heart of user experiece is the ituitiveess ad ease of use of a solutio. If solutios are cumbersome ad difficult to use the ed-users will reluctatly use it. GRC 20/20 fids the Frotlie Live solutio to have a egagig ad easy-to-use iterface. It delivers a self-service model that allows 2015 GRC 20/20 Research, LLC; Resdistributio Licese Grated to Cotiuity Logic 4

5 users to desig their ow data capture, workflows, ad reportig formats without programmig, fully cofigurable by the ed user i a visual iterface that itegrates visual workflow, rules, form buildig, ad the Guide Me wizards. Accessibility. A solutio ot oly eeds to be easy to use but also accessible. GRC 20/20 fids the Software as a Service (SaaS) cloud availability model of Frotlie Live o ay device (e.g., computer, tablet, ad smartphoe) to be fully accessible ad ready whe users eed it. 360 cotextual awareess. To be valuable to users, a solutio eeds to be usable i a dyamic ad chagig eviromet. Busiess is chagig, risks are chagig, ad regulatios are chagig, all of which require complete situatioal awareess to maitai goverace ad cotiuity of operatios. GRC 20/20 fids that Frotlie Live delivers real-time itelligece through itegrated data feeds that dyamically pull ad update curret iformatio from iteral ad exteral systems ad sources. Itercoected aalytics ad reportig. Orgaizatios face a maze of risks ad disruptio to a variety of assets (e.g., facilities, people, IT, processes, ad relatioships) ad impact a rage of risks, regulatory requiremets, policies, plas, ad cotrols. To achieve situatioal awareess requires uderstadig the itercoected relatioships of assets, risks, cotrols, ad more. GRC 20/20 fids that Frotlie Live delivers a itegrated iformatio architecture that utilizes a sigle data model cotaiig a relatioal view of all elemets of the orgaizatio. Beefits of Frotlie Live User Experiece GRC 20/20 measures the beefits ad value of a solutio i its ability to effectively mitigate risk, meet requiremets, satisfy auditors, achieve huma ad fiacial efficiecy, ad meet the demads of a chagig busiess eviromet with agility. GRC solutios should achieve better performig processes that utilize more reliable iformatio. This eables a better performig, a less costly, ad more flexible busiess eviromet. Cliets use Frotlie Live with the goals of uderstadig ad maagig busiess cotiuity i a broader cotext of risk, while esurig compliace with obligatios, improvig huma ad fiacial efficiecies, ehacig trasparecy, ad maagig busiess cotiuity ad GRC i the cotext of busiess chage. GRC 20/20 measures the value of GRC egagemet aroud the elemets of efficiecy, effectiveess, ad agility. Orgaizatios lookig to achieve GRC value will fid that Frotlie Live delivers: GRC Efficiecy. Frotlie Live provides efficiecy ad savigs i huma ad fiacial capital resources by reductio i operatioal costs through automatig processes, particularly those that take a lot of time cosolidatig ad recocilig iformatio i order to maage busiess cotiuity i a easy to use ad ituitive iterface. GRC efficiecy is achieved whe there is a measurable reductio i huma ad fiacial capital resources eeded to address busiess cotiuity i the cotext of busiess operatios GRC 20/20 Research, LLC; Resdistributio Licese Grated to Cotiuity Logic 5

6 GRC Effectiveess. Frotlie Live achieves effectiveess i busiess cotiuity, risk mitigatio, cotrol, ad compliace. This is delivered through greater assurace of the desig ad operatioal effectiveess of busiess cotiuity plas i cotext of broader operatioal goverace. GRC effectiveess is validated whe busiess processes are cosistetly operatig durig times of calm or disaster. GRC Agility. Frotlie Live delivers busiess agility where orgaizatios are able to rapidly respod to chages i the iteral busiess eviromet (e.g. employees, busiess relatioships, operatioal risks, mergers, ad acquisitios) as well as the exteral eviromet (e.g. disasters, crisis, ad risk materializatio). GRC agility is also achieved whe orgaizatios ca idetify ad react quickly to cotrol disruptios ad adverse evets i a timely maer so that actio ca be take. GRC 20/20 fids that the Frotlie Live solutio improves situatioal awareess of operatios facig a crisis by deliverig clear decisio makig at all levels of the orgaizatio to esure the right iformatio is available i the right format, wheever ad wherever it is eeded. Cotiuity Logic protects ad ehaces the value of orgaizatioal processes ad assets. Specific beefits of the Frotlie Live solutio iclude: Ease of use for the average busiess user Rapid implemetatio ad adoptio of the solutio through a cloud SaaS model Ituitive iterface to use miimizig eed for formal traiig Icreased productivity ad usage of the solutio as employees are egaged Acceleratio of employee time to competece with Guide Me Empowermet of employees to lear as they work Error reductio while improvig accuracy ad itegrity of iformatio Avoid the eed for employees to get slowed dow focusig o the techical aspects of operatig the software Improve speed of employee use of solutio through ituitive user iterface ad GuideMe wizards

7 About GRC 20/20 Research, LLC GRC 20/20 Research, LLC (GRC 20/20) provides clarity of isight ito goverace, risk maagemet, ad compliace (GRC) solutios ad strategies through objective market research, bechmarkig, traiig, ad aalysis. We provide objective isight ito GRC market dyamics; techology treds; competitive ladscape; market sizig; expediture priorities; ad mergers ad acquisitios. GRC 20/20 advises the etire ecosystem of GRC solutio buyers, professioal service firms, ad solutio providers. Our research clarity is delivered through aalysts with real-world expertise, idepedece, creativity, ad objectivity that uderstad GRC challeges ad how to solve them practically ad ot just theoretically. Our cliets iclude Fortue 1000 compaies, major professioal service firms, ad the breadth of GRC solutio providers. Research Methodology GRC 20/20 research reports are writte by experieced aalysts with experiece selectig ad implemetig GRC solutios. GRC 20/20 evaluates all GRC solutio providers usig cosistet ad objective criteria, regardless of whether or ot they are a GRC 20/20 cliet. The fidigs ad aalysis i GRC 20/20 research reports reflect aalyst experiece, opiios, research ito market treds, participats, expediture patters, ad best practices. Research facts ad represetatios are verified with cliet refereces to validate accuracy. GRC solutio providers are give the opportuity to correct factual errors, but caot ifluece GRC 20/20 opiio. GRC 20/20 Research, LLC 4948 Bayfield Drive Waterford, WI USA ifo@grc2020.com

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