THE BENEFITS OF DOING THE SAME THING, THE SAME WAY, EVERYWHERE

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1 Approved for Public Release THE BENEFITS OF DOING THE SAME THING, THE SAME WAY, EVERYWHERE Tim Swett, Lianne Poisson, Twila Pfieffer, Danny Poisson Raytheon Company GBS Information Technology liveworx.com # L I V E W O R X

2 ABSTRACT Learn about Raytheon's journey to provide a repeatable process to deploy their customized Windchill PDMLink environment to both off-network labs and in-country, global data centers. The strategy of one common image allows the company to have the same familiar PLM application throughout the globe. 2

3 BENEFITS ON DOING THE SAME THING 1. Raytheon s History and Journey 2. What Made Us Successful? 3. What s with Common? Architecture Development Deployment Testing Support 4. Lessons Learned 5. Wrap-up # L I V E W O R X Approved for Public Release 3

4 RAYTHEON COMPANY A TECHNOLOGY AND INNOVATION LEADER SPECIALIZING IN DEFENSE, CIVIL GOVERNMENT AND CYBERSECURITY SOLUTIONS THROUGHOUT THE WORLD NET SALES: $24 BILLION 63,000 EMPLOYEES WORLDWIDE HEADQUARTERS: WALTHAM, MASSACHUSETTS Raytheon Company Overview Approved for Public Release 4

5 ALIGNED WITH CUSTOMER PRIORITIES C5I TM Raytheon integrates proven radars, sensors, navigation systems, and cyber technology to enable customers to collect, analyze and distribute information in real-time, giving them new ways to perceive and manage data. ELECTRONIC WARFARE Raytheon s advanced electronic warfare systems and capabilities give our warfighters the continued strategic advantage to effectively and safely execute their missions in the modern threat environment. MISSILE DEFENSE Raytheon s proven missile defense systems deliver protection against a broad range of current and emerging threats ensuring peace of mind for the United States and its allies and making Raytheon the world s most trusted partner in missile defense. PRECISION WEAPONS Raytheon s reliable and cost-effective precision weapons hit the target, and only the target, while protecting warfighters, and helping manage the cost of battle over the long term. TRAINING SERVICES Raytheon s innovative approaches and proven tools help customers successfully train staff, sustain skills and maintain operations for a wide variety of high-consequence missions worldwide. CYBER With decades of cyber and intelligence expertise, Raytheon offers unmatched end-to-end capabilities that help customers secure their space and confidently navigate the cyberdomain. Approved for Public Release 5

6 BROAD AND DEEP PORTFOLIO OF ADVANCED SOLUTIONS INTEGRATED DEFENSE SYSTEMS INTELLIGENCE, INFORMATION AND SERVICES MISSILE SYSTEMS SPACE AND AIRBORNE SYSTEMS FORCEPOINT POWERED BY RAYTHEON C5I TM Cyber AMRAAM Airborne Radars Web and Security Patriot TM Digital Battlespace Tomahawk Electronic Warfare Next-Generation Firewall Zumwalt Space SM-3 Space Sensors Insider Threat Solutions AN/TPY-2 Intelligent Transportation Paveway TM Intelligence, Surveillance and Reconnaissance Data and Intellectual Property Loss Prevention AMDR Training ESSM Special Mission Aircraft Cross Domain Solutions Approved for Public Release 6

7 RAYTHEON S JOURNEY Mid 2000 s: Raytheon leadership realized benefits of having common environment for Engineering data 2008: PDM Pilot developed / deployed for one program proof of concept 2010: Common PDM deployed to production for one business unit 2012: Migrated to new, common datacenter hosted by enterprise IT 2014: Final business unit migrated to Common PDM 2016: First off-network lab deployment to Production 2016: First global test environment deployed in-country Approved for Public Release # L I V E W O R X 7 7

8 WHAT MADE US SUCCESSFUL? Common Business Processes powered by combination of Capabilities and Integrations Supports Design Anywhere, Build Anywhere, Support Anywhere Concept via One standardized engineering design release process across the company. One solution ensuring process discipline. One orchestrated workflow through a Web-based work environment. One single source of controlled data access across the company and across the product life cycle all at the employee s fingertips. One open, virtual global workspace for data. Common Business Processes enabled by Common Architecture Common Development Practices Common Deployment Model Common Testing Approach Common Support 8

9 COMMON ARCHITECTURE Consistent Foundational Software Stack Linux, Windows, PDMLink, Creo, ThingWorx Navigate, PSM, Consistent Security Authentication and Authorization driven by integration with LDAP Consistent Approach to Scalability Leverage component s ability to scale vertically and / or horizontally to support processing needs Consistent Software Module Placement Known / Repeatable patterns deployment model Consistent Approach to High Availability But factoring in need / cost Architect in the Ability to Turn Features On/Off Provides a Common Foundation To Develop / Test / Deploy / Support 9

10 COMMON DEVELOPMENT One Software Development Process for all Projects including Sustaining Defect / Enhancement Triage, Code Development, Review, Build,.. Consistent Set of Capabilities / Integrations to Support Single code stream for all Production and Non Production Environments Easier to maintain harder to design Environment specific XCONF files used to turn on / off blocks of code as needed Single process to rollout emergency fix Single Software Build / Validation Process allows for seamless support of several environments with different needs. Common development prevents maintenance headaches 10

11 COMMON DEPLOYMENT Consistent mechanisms for implementation Allows for consistent deployment from change to change Single set of documentation Installation Changes Maintenance Continual support between deployment teams Deploying With Common Tools And Documentation 11

12 COMMON TESTING One repeatable test plan allows testing early and often Single set of test scripts Smoke Test Regression Performance Single test metrics Single process for recording defects Utilize same testers through project and sustainment Engage suitable testers early Play to strength of testers Identify Problems Early 12

13 COMMON SUPPORT Single set of helpdesk scripts/solutions Singe set of system usage metrics Data creation License usage Service Level Agreement Consistent process for user access provisioning Single collection of training materials Job aids Quick reference guides Tutorial videos Standard alerts page Customizable for each deployment / system Standard User Support Model For Any Deployment 13

14 LESSONS LEARNED Requires continuous active global governance Processes must be common but flexible to support business / program needs Development and Deployment processes must be common but flexible enough to support agility when needed Requires more time to define and design common solutions but reduces overall support costs 14

15 WRAP-UP 15

16 WE WANT YOUR FEEDBACK Survey Please remember to complete your evaluation by selecting the session in your mobile app. # L I V E W O R X Approved for Public Release 16

17 Approved for Public Release liveworx.com # L I V E W O R X

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