Successful Collaborative Communities at BCNET

Transcription

1 Successful Collaborative Communities at BCNET

2 Agenda 1. BCNET Today 2. Services Catalogue 3. Network Services Marilyn Hay Manager, Network Engineering BCNET 2

3 Mission: To deliver exceptional value to our members by leveraging our advanced network, fostering collaboration, and building on our expertise Vision: To be recognized as a global leader in providing innovative solutions to support world-class research and education 3

4 Key attributes: Deliver exceptional value to our members Continue to leverage our advanced network Foster collaboration Build on our expertise 4

5 Strategic Focus & Key Initiatives Member Services A More Valuable BCNET Connect all higher education institutions and improve research network planning Provide access to knowledge and skills Enhance Education/ Information Technology and Administrative Systems support Stakeholder Relations A More Responsive BCNET Create and implement communications and stakeholder engagement strategy Identify future service directions Influence provincial and national research and education sectors BCNET Organization A More Resilient BCNET Renew governance structure and processes Develop and implement organizational growth strategy Demonstrate services transparency and accountability 5

6 Five Lines of Business Professional Development Shared Systems and Technology BCNETSource Information Protection and Security Services Advanced Network Services 6

7 Member Engagement Annual conference Client Services Member Meetings Member Portal 7

8 Professional Development & Training Services Goals Support & facilitate IT training Aggregate seat counts Negotiate competitive pricing Offer diverse training methods Consult with member community Meet members needs 8

9 Member Driven Scheduled ITIL Foundations COBIT 5 Foundations Banner Admin XE, Groovy & Grails Intro In Development Microsoft O365, PowerShell IT Security Project Management Agile, Scrum Future Planning LEAN IT Business Relationship Management Hardware Wireless, Network 9

10 Shared Systems & Technology Information Technology Services EduCloud Digital Signage DATA-SAFE Video Conferencing Enterprise Applications Kaltura Moodle Member led. Member driven. Educational Technology Desire2Learn Licensing and Procurement Microsoft Ellucian products SPSS Software/hardware 10

11 Who we collaborate with ASC Logistics EduCloud Colleague BCcampus Kaltura D2L Moodle ASDT/Ministry Metrics EduPlanner Financial Aid Consortium Logistics Billings/Payments Facilitator with Ellucian 11

12 Value to BCNET Members In-house public procurement expertise, contract management and compliance with trade and regulatory standards 12

13 What we do Process Compliance Consistency Service Procurement Vendor Management Performance KPIs Planning Accountability Savings Value Effectiveness Performance Contract Management Stakeholder Engagement Category Management Voice of the Customer Participation Improvement 13

14 IT Contracts 2016/17 Core / Edge Switch Addendum Juniper Networks Data & Consulting Services Steeves and Associates Hardware VAR Extension Long View Systems Mass Notification System Regroup Network Circuits RFEOI underway Network Storage NetApp / DellEMC Server Hardware Contacts Cisco / DellEMC Member Contract Spend : $71.2M Member Direct Savings : $38.8M 14

15 Information Protection Services Committee Renewal Security Working Group Addresses identity management, cloud, federation, and collaboration Cyber security = IT focused Cyber Security & Identity Management Committee Identity Management CANARIE eduroam BC EduTrust Federated Services BCCampus 15

16 Next Steps & Focus Investigate incident management Control access and manage identity Incident preparedness & response Analyze security/testing Security policies, standards, procedures and guidelines Office 365/Azure security 16

17 Network Services Vision We will deliver, operate and advance network infrastructure to support education, research and innovation in British Columbia. 17

18 Network Services Physical Access Layered Services Fibre Connection Fibre Cross Connect Point to Point Ethernet Advanced Network Internet Transit Transit Exchange Virtual Router 18

19 NREN Canada s National Research and Education Network The wide area network is built through collaborative partnerships 19

20 Transit Exchange Infrastructure University, College, and Institute City and Municipality Provincial government 20

21 By Members, For Members Fibre Infrastructure Investments 2016/17 Built 279 fibre kilometres 9,752 fibre kilometres = network asset measure Surrey Memorial Hospital Oversight by Finance Committee Simon Fraser University, Graduate Residence Kamloops EduCloud Expansion 2017/18 Douglas College Justice Institute Invest & develop with members & local partners Reviewed by Network Services Committee Fibre Infrastructure Working Group 21

22 Advanced Network Service 100 Gigabit Ethernet infrastructure Core segments Member 100 gigabit connections CANARIE partnership/shared project for path diversity Lifecycle upgrades 2017/18 Plan diverse connectivity for Exchange sites Prepare 100 Gig upgrade to Surrey Exchange Review network architecture 22

23 Internet Transit Service Reduced Costs Fast Internet Service and Lower Costs Aggregate transit usage Acquire economies of scale 11 Gbps FY1617 sustained 30% increase per year Enhance Internet Service 100% uptime Boost Network Resiliency at Exchange Points Capacity & Inter-Exchange failovers implemented Optimize Data Traffic Service oversight: Internet Transit & Peering Working Group 23

24 Peering Service Connected New Peers CANARIE Content Delivery Service FY1617 added Cisco Webex, IBM Softlayer 15 Gbps 11 Gbps Amazon, D2L, Facebook, Limelight, Microsoft, Novus, Rackforce, VANIX, Yahoo! Local caches: Akamai, Google Internet Transit & Peering Working Group Collaborative member community POC: Apple Caching Service 6 Gbps Investment = $1.5 M in avoided costs 24

25 Virtual Router Service Cost effective Infrastructure as a Service Removes financial barriers for small institutions 28% to 40% Cost Savings Carrier-grade high-performance router Links institution s network to Advanced Network Added 3 in FY1617 Total 16 in production 25

26 The number of organizations and sites connected to BCNET network have doubled in the last five years FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 Network Site Connections Organisations Connected

27 Public Post Secondary Institutions Key Initiative : PSI transitions from government network INSAC : Integrated Network Support Advisory Committee 10 sector representatives Collaboration : PSI, MAVED, SSBC, BCNET Result : Network Service Fund Model Objective : Advise the BCNET board, management and Ministry of Advanced Education on ministry fund allocations for network services to the public post-secondary sector Total 25 PSIs 12 self funded their connections 27

28 Progress To Date 64% of PSIs directly connected 119 campus locations Remaining Quotes Model Approved in Spring year timeline Proposals 13 of 13 submitted Ministry reviewed and prioritized Implementations Mar 2016: UFV Sep 2016: OC, DC Feb 2017: JI By Jun 2017: COTR, SEL Mar 2017: tender for all remaining 9 institutions, 50 sites Target: implementations Jun 2017 through Dec 2018 Member driven Implementation Projects 28

29 BCIT (6) CAM (2,1) CAP (2) CNC (6) COTR (7) DC (3) ECUAD (3) JI (6) KPU (4) LAN (2) NIC (7) NLC (8) NVIT (2) NWCC (8) OC (10) RRU (1) SEL (9) SFU (1,10) TRU (2,4) UBC (11) UFV (8) UNBC (4,2) UVIC (1,14) VCC (2) VIU (1,7) PSI BCNET Connections Main Campus Locations BCNET Connection SPANBC 100G In Progress Multi 10G 10G 1G 29

30 Distributed Network Management Vancouver Core Staff Blake Bridgewater Alex Doradea-Cabrera Don McWilliam Oscar Rondon Dave Stillwell Toby Wong Kamloops TRU David Burkholder Wes Cole Kelowna UBCO Keelin O'Reilly Steve Rosco Prince George UNBC Curtis Bowden Surrey SFU Vic Herbert Victoria UVic Steve Lahey Pat Todd Hans Yodzis + Staff Operations UBC Rose Chan + Staff Cooperation Collaboration Coordination 30

31 Questions? 31