ALABAMA DEPARTMENT OF TRANSPORTATION (ALDOT) STATEWIDE OPERATIONS

Transcription

1 ALABAMA DEPARTMENT OF TRANSPORTATION (ALDOT) STATEWIDE OPERATIONS TMC Operational Procedures Traffic Incident Management Performance Measures

2 Project Mission Effective Operations Performance Improvement Consistency Commitment

3 Research GRITS TMC Tours

4 Project Scope September 2013 Procedures TMC Operations Traffic Incident Management Performance Measures RTMCs Birmingham Mobile Montgomery Muscle Shoals (future)

5 Policies & Operational Procedures Regional/ Birmingham Mobile Montgomery The primary routes which are managed include: I- 65, I-85, US-80, US-82, US- 31, and US-231 The primary routes which are managed include: I- 10, I-65, I-165, US-90 and US-98 The primary routes which are managed include: I- 20, I-59, I-65, I-459, US-280, and future I-22

6 TMC Operational Procedures Operations Staff & Personnel Guidelines Systems & Applications Event/Incident Management Detection & Response Service Patrols ITS Maintenance Performance Measures

7 Systems & Applications Event Management Algo ATMS

8 Systems & Applications ASAP Services

9 Systems & Applications Traveler Information

10 Systems & Applications ITS Maintenance Maintenance Management System RoadMAP ALDOT Maintenance Management System

11 Traffic Incident Management (TIM) Alabama TIM Guidelines TIM Stakeholder Outreach and Education TIM Program Detours and Emergency Alternate Routes National TIM Responder Training

12 Objectives of Alabama s TIM Initiatives Increase responder safety by reducing their exposure Decrease secondary incident occurrences Minimize impacts traffic congestion and delay Decrease incident clearance time Improve inter-agency communication and coordination during incidents

13 Alabama TIM Guidelines Best Practices for Quick Clearance Responder Safety Tips Emergency Temporary Traffic Control Guidelines Incident Action Procedures

14 Detours & Emergency Alternate Routes Pre-Planning Requirements Deployment Considerations Regional Detour Plans Montgomery region: I-65 and I-85 Mobile region: I-10 and I-65 Birmingham region: I-65, I- 20/I-59

15 TIM Stakeholder Outreach & Education Primary Responders: Law enforcement Fire and rescue personnel Transportation Emergency Medical Services (EMS) Towing and recovery agency personnel 911 dispatch /TCC/ TMC Support Responders: Coroner/medical examiner Toll operators Environmental Protection Division (EPD) HAZMAT mitigation agents Alabama Emergency Management Agency

16 TIM Program Recommendations to Establish and Maintain a TIM Program Regional TIM Teams Best Practices from Other States

17 SHRP2 TIM Responder Training Train the Trainer Classes Interactive training with case studies, tabletop role-playing scenarios, and field practicum 2 instructors (police, fire, DOT) per session 10-hour intensive course Responder-Level Classes and Options Multi-disciplinary sessions 4-hour modified course Single-lesson modules covering 9 topics

18 Traffic Incident Management (TIM)

19 Performance Measures TMC Operational Measures Incident Duration T0 Incident Occurred T1 Incident Reported T2 Incident Verified T3 Incident Dispatched T4 Response Arrives T5 Roadway Cleared T6 Incident Cleared T7 Normal Flow Returns 8:00 8:01 8:10 8:05 8:10 8:30 8:35 8:40 Performance Measures T0 Detection Time T1 Incident Reported T2 Incident Verified T3 Incident Dispatched T4 Response Arrives T5 Roadway Cleared T6 Incident Cleared T7 Normal Flow Returns 0:01 0:01 0:10 0:05 0:10 0:30 0:34 0:40

20 Vehicle Fire 9% Performance Measures TMC Operational Measures INCIDENT TYPE Construction 16% Weather 10% Crash 45% Disabled Vehicle 20%

21 Performance Measures TMC Operational Measures Travel Time Accuracy Segment 1 Segment 2 Segment 3 Segment 4 Segment 5 Segment 6 Segment 7 Segment 8 Time Variation (min.) Accuracy (%) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%

22 Performance Measures TMC Operational Measures DMS Travel Time Accuracy 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Time Variation (min.) Accuracy (%)

23 Performance Measures TMC Operational Measures Traveler Information Dissemination DMS HAR ALERTS April May June

24 Performance Measures TMC Operational Measures Alerts DMS HAR Weather June May April June May April June May April Constructi on Weather Weather Debris Construction Construction Disable Vehicle Vehicle Fire Debris Disable Vehicle Debris Disable Vehicle Accident Vehicle Fire Vehicle Fire Accident Accident

25 Performance Measures ASAP Operational Measures CALLED FOR ASSISTANCE TRAFFIC CONTROL TAGGED ABANDONED VEHICLE DEBRIS PUSH OR PULLED NOTIFIED LAW ENFORCEMENT MECHANICAL ASSISTANCE TRANSPORTED FUEL FLUIDS ASAP Service Types ASAP Service Response Incident Number Response Type Requested Arrived Cleared Response Time Clearance Time On-site Service Time Tire 8:01 8:16 8:35 0:15 0:34 0:19 Service June Service May Service April

26 Performance Measures ASAP Operational Measures ASAP Truck Availability April May June Total Available % 80% 93% 100% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Total Available %

27 Performance Measures ATMS

28 Performance Measures Device 100% Device Uptime 95% 90% 85% 80% 75% April May June DMS CCTV VDS

29 Performance Measures Maintenance Maintenance Issues April May June Maintenance Calls Total Call Maintenance Calls Open Calls Maintenance Calls Closed Calls Repair Time April May June DMS CCTV VDS

30 Performance Measures Website Customer Measures Alerts/Website & Social Media Updates June May April

31 Performance Measures Website Customer Measures Website - Hits/Visits June May April - 200, , , , ,000, ,200, ,400, ,600,000.00

32 6/1/2014 6/2/2014 6/3/2014 6/4/2014 6/5/2014 6/6/2014 6/7/2014 6/8/2014 6/9/2014 6/10/2014 6/11/2014 6/12/2014 6/13/2014 6/14/2014 6/15/2014 6/16/2014 6/17/2014 6/18/2014 6/19/2014 6/20/2014 6/21/2014 6/22/2014 6/23/2014 6/24/2014 6/25/2014 6/26/2014 6/27/2014 6/28/2014 6/29/2014 6/30/2014 Performance Measures Website Customer Measures Website - Average Bandwidth High Average Low

33 Contact Information Stacy Glass, Deputy State Maintenance Engineer Alabama Department of Transportation (334) Laura Hartley, Project Manager Gresham, Smith & Partners (601)