National Dedicated Ethernet Service

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Adam Martin
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1 National Dedicated Ethernet Service Flexible, reliable service to over 120 PoPs in India, and access to the global network 1

2 Connecting througout India Or, Reaching to the world out You need fast, reliable communications to keep customers satisfied & meet new demands. What are you looking for in Ethernet service? [check all that apply] Dedicated, high performance Ethernet throughout India Flexible bandwidth options, customized for the way you do business A reliable and resilient network for your 24X7 operations Changes in service with no downtime or penalties Aggressive service level guarantees 2

3 believes your network should be as adaptable as your business plan. India is one of the fastest-growing and most dynamic economies in the world. The companies leading the pack in this fast-paced market know that hard work, flexibility, and cutting-edge technology give them a competitive edge in today's economy. As a worldwide leader in network technology, understands first-hand what it takes to grow a global business. Whether connecting offices and customers throughout India, or reaching out to worldwide business centers, you need fast, reliable communications to keep customers satisfied and to quickly meet new demand. As you add a new location in India, increase business with emerging markets, or tap the resources of an overseas partner, your network should seamlessly support your business plan without interruption. Making changes to your network infrastructure shouldn't require downtime, contract negotiations, or expensive upgrades. Tata Communications believes your network should be as adaptable as your business. 3

4 As a leader in networking solutions, developed its National Dedicated Ethernet to meet your business needs today and tomorrow. Our network can provide you just the service you need and can easily change as your business evolves, throughout India and across the globe. Here's how: Dedicated, high performance Ethernet throughout India- We connect to all Tier 1, Tier 2 and most of the Tier 3 locations nationwide with extensive network of 120 PoPs. We also deliver dedicated connections to major business centers in Europe, North America, Africa, Asia, and the Middle East. We are a leader in expanding cutting-edge network technology to key emerging markets. Flexible bandwidth options, customized for the way you do business- Why pay for service you don't use? With you can select virtually any bandwidth to meet your business demands. We employ Fast-E or Gig-E Ethernet to deliver bandwidth from 2 MB up to 1,000 MB. Buy additional bandwidth at any time, or decrease service when it's not needed. Reliable and protected network for your 24X7 operations- With ' reliable and resilient network, your network remains connected around the clock. Ring based protection provides your business a network availability guarantee. With National Dedicated Ethernet Service, you always have a standby connection that will automatically take over in the event of a failure. In addition, as an MEF certified service you are assured that National Dedicated Ethernet meets all leading global Ethernet standards. Service changes with no downtime or penalties- Add or remove services as your business evolves. With your network can change as rapidly as the markets you serve. You have the ability to scale your network without disruptive service interruptions and without costly, time-consuming changes to contract agreements. Aggressive service level guarantees- offers one of the most competitive SLAs in the market with service availability guarantees up to 99.9%. Summary of Features [All checked] Ethernet service on a global scale, with over 120 PoPs in India Dedicated and transparent network pipe Bandwidth from 2 MB up to 1000MB using FastE and Gig-E Strong Service Level Agreement Independent MEF certification 4

5 Why? As a leading supplier of global networking solutions, is constantly looking for ways to improve its products and customer experience. However, our dedication to providing cutting-edge technology and service is only one measure of our success. Our customers confirm that their businesses are more competitive and efficient on solutions. Here's why: Power of Choice- Your business is unique. It deserves the network you choose. Let Tata Communications show you how. Whether you need local, national, or global connectivity, the Tata Communications portfolio of WAN Ethernet products can be tailored to your business requirements. Don't settle for products that compromise the way you do business. No other provider can provide such a wide array of cost-effective features. Future Proof Network- We're ready for the future, are you? Your network should grow with your business. Taking on new challenges and markets is tough enough. Why worry about the capacity, the technology, or reliability of your network? already delivers superior Ethernet services, with bandwidth and performance for real time applications such as cloud computing, voice, and video. We've also engineered the highest levels of reliability and security into all of our services, guarding against equipment failure or outside intrusion. Your data is safe from disaster and its privacy is assured. Global Reach- With, you reach more markets, your way. Over the years we've carefully built the most far-reaching network in the world. Our global presence extends to over 25 countries and all major business centers. In addition, we connect to all the emerging markets - the Far East, Middle East, Africa, and beyond. MEF Certified Services- is proud to be certified by MEF(Metro Ethernet Forum) a worldwide, non-profit organization dedicated to improving carrier-class Ethernet products and services. One of the charters of the international, independent organization is to verify compliance of vendor equipment and provider services to MEF technical specifications through a rigorous series of tests based on MEF approved test suites. To date MEF has performed thousands of tests, worldwide. You can also take the expense and worry out of network management with. With our trained engineers and technicians, we monitor the network around the clock. 5

National Dedicated Ethernet Services India Plot No C 21 & 36, G Block, Bandra Kurla Complex Bandra (E), Mumbai 400 098 Tel +91 22 6657 8765 Fax +91 22 6691 0000 North America 2355 Dulles Corner Blvd

6 National Dedicated Ethernet Services India Plot No C 21 & 36, G Block, Bandra Kurla Complex Bandra (E), Mumbai Tel Fax North America 2355 Dulles Corner Blvd 7th floor Herndon, VA 20171, USA Tel Fax Europe 1st Floor, 20 Old Bailey London EC4M 7AN United Kingdom Tel Fax Asia International Pte Ltd Exchange 35 Tai Seng Street #06-01 Singapore Tel Fax Matawan Rd 3rd Floor Matawan, NJ 07747, USA Tel Fax Avenue Charles de Gaulle Neuilly sur Seine France Tel Fax Bank of America Tower 12 Harcourt Road Central, Hong Kong Tel Fax Australia King Street Wharf Suite 503, 35 Lime Street Sydney NSW 2000 Australia Tel Fax Rue Carrie-Derick Montréal, Québec Canada, H3C 6W2 Tel Fax Middle East & North Africa Hamdan Street, City Center Building, Block A, 2nd Floor, Office # 204 P.O. Box Abu Dhabi, United Arab Emirates Tel Fax Avenida de Europa 4, Bajo A Parque Empresarial La Moraleja Alcobendas Madrid, Spain Tel Fax Bettinastrasse 30 D Frankfurt am Main Germany Tel Fax For more information about s visit us at: About is a leading global provider of a new world of communications. With a leadership position in emerging markets, leverages its advanced solutions capabilities and domain expertise across its global and panindia network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide. ' depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka ( Lanka Limited)and Nepal (United Telecom Limited). Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL) 2011 Ltd. All Rights Reserved. and the Tata logo are trademarks or registered trademarks of Tata Sons, Ltd. in the United States and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. 6

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