EMC Symmetrix VMAX Cloud Edition

Transcription

1 EMC Symmetrix VMAX Cloud Edition VERSION 2.2 Automation Appliance Physical Planning Guide REV 02

2 Copyright EMC Corporation. All rights reserved. Published in the USA. Published December, 2013 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to the technical documentation and advisories section on the EMC online support website. 2 VMAX Cloud Edition Automation Appliance Physical Planning Guide

3 CONTENTS Preface 6 Chapter 1: Physical Planning 9 Product overview 10 Environment overview 11 At the customer data center 11 At the EMC Data Center 11 Data collection and reporting 11 Scalability 12 Specifications 12 Planning overview 12 Physical requirements 13 Appliance Server power and cooling information 13 Appliance Server dimensions and weight 14 Appliance Server placement requirements 14 Operating limits 14 Shipping and storage requirements 15 Chapter 2: Connection Planning 17 Connection plan 18 Fibre Channel connections 18 FA port connections 19 Host port connections 20 Ethernet connections 20 VMAX Cloud Edition Automation Appliance Physical Planning Guide 3

4 FIGURES Figure Page Figure 1: Fibre Channel connections 18 Figure 2: FA port connections 20 Figure 3: Ethernet connections 21 VMAX Cloud Edition Automation Appliance Physical Planning Guide 4

5 TABLES Table Page Table 1: Preinstallation responsibilities 12 Table 2: Power and cooling requirements 13 Table 3: Server dimension and weight requirements 14 Table 4: Operating limits 14 Table 5: Shipping and storage requirements 15 Table 6: Fiber channel port provisioning 19 VMAX Cloud Edition Automation Appliance Physical Planning Guide 5

6 Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC representative if a product does not function properly or does not function as described in this document. This document was accurate at publication time. New versions of this document might be released on the EMC Online Support site. Check the EMC Online Support site at to ensure that you are using the latest version of this document. Purpose Audience This document describes the physical planning for the EMC Symmetrix VMAX Cloud Edition Automation Appliance. This document is intended for use by customers or EMC representatives who want to plan the purchase or installation of an EMC Symmetrix VMAX Cloud Edition solution. Related documentation Where to get help The following documents are distributed in the Symmetrix VMAX Cloud Edition Documentation Set. You can download the documentation set from the EMC Online Support site at EMC Symmetrix VMAX Cloud Edition Release Notes EMC Symmetrix VMAX Cloud Edition REST API Concepts Guide EMC Symmetrix VMAX Cloud Edition REST API Proxy Server Installation Guide EMC Symmetrix VMAX Cloud Edition Product and User Guide EMC Symmetrix VMAX Cloud Edition GNU Public License and Copyright Information EMC Symmetrix VMAX Cloud Edition Open Source License and Copyright Information The EMC Symmetrix VMAX Cloud Edition REST API Reference Help is available on the EMC Online Support site. EMC support, product, and licensing information can be obtained on the EMC Online Support site as described next. VMAX Cloud Edition Automation Appliance Physical Planning Guide 6

7 Preface To open a service request through the EMC Online Support site, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or to answer any questions about your account. Product information For documentation, release notes, software updates, or for information about EMC products, licensing, and service, refer to EMC online support at: Technical support EMC offers a variety of support options. Support by Product EMC offers consolidated, product-specific information on the Web at: The Support by Product web pages offer quick links to Documentation, White Papers, Advisories (such as frequently used Knowledgebase articles), and Downloads, as well as more dynamic content, such as presentations, discussion, relevant Customer Support Forum entries, and a link to EMC Live Chat. EMC Live Chat Open a Chat or instant message session with an EMC Support Engineer. elicensing support To activate your entitlements and obtain your Symmetrix license files, visit the Service Center on as directed on your License Authorization Code (LAC) letter ed to you. For help with missing or incorrect entitlements after activation (that is, expected functionality remains unavailable because it is not licensed), contact your EMC Account Representative or Authorized Reseller. For help with any errors applying license files through Solutions Enabler, contact the EMC Customer Support Center. If you are missing an LAC letter, or require further instructions on activating your licenses through the Online Support site, contact EMC's worldwide Licensing team at licensing@emc.com or call: North America, Latin America, APJK, Australia, New Zealand: SVC4EMC ( ) and follow the voice prompts. EMEA: +353 (0) and follow the voice prompts. 7 VMAX Cloud Edition Automation Appliance Physical Planning Guide

8 Preface 8 VMAX Cloud Edition Automation Appliance Physical Planning Guide

9 CHAPTER 1 Physical Planning This chapter contains the following: Product overview 10 Environment overview 11 Specifications 12 Planning overview 12 Physical requirements 13 Chapter 1: Physical Planning 9

10 Chapter 1: Physical Planning Product overview EMC Symmetrix VMAX Cloud Edition Automation Appliance is a complete solution for customers interested in delivering IT in an as-a-service model. It is targeted for cloud providers and enterprise/mid-market organizations who intend to provide cloud capabilities to their end customers and third parties. The VMAX Cloud Edition solution provides cost-effective cloud storage in predefined packages based on capacity and performance. Cloud providers and their tenants can define the amount of storage required, and VMAX Cloud Edition creates it as needed. VMAX Cloud Edition is pre-engineered and does not require storage architects to create hardware and software configurations. Using the VMAX Cloud Edition portal, cloud providers and their tenants control all aspects of their cloud storage, including user maintenance, customization, monitoring, provisioning, and analysis. The EMC Symmetrix VMAX Cloud Edition solution delivers: Secure multi-tenancy Role-based access control determines the level of access for the cloud provider and tenants. Tenant self service VMAX Cloud Edition enables the delegation of day-to-day management tasks such as storage provisioning and deprovisioning to the tenants, reducing cloud provider intervention and allowing cloud providers to focus their energy elsewhere. Management interface portal The VMAX Cloud Edition portal enables cloud providers and tenants to manage multiple instances of VMAX Cloud Edition. Service automation Users submit portal service requests via the VMAX Cloud Edition portal hosted by EMC to manage their storage assets. Interfaces are simplified and abstracted for tenant use. VMAX Cloud Edition automatically takes these logical requests and intelligently translates them into specific resource allocation requests based on EMC-proven best practices, which are then executed against specific storage assets to fulfill the request. Reporting, trending, and monitoring capabilities Usage reports are tenant-based to facilitate charge-back and to allow customization of service levels. Service level selection options The VMAX Cloud Edition Service Catalog describes the service levels from which end user customers can choose. The service levels in the catalog are presented in a way that is easily understandable; tenants can choose to provision from the service level that best matches their requirements and demands. Once a tenant selects a service level, delivery of the service level is automated. Each service level is enterprise-class, whether bronze, silver, gold, platinum or diamond. Refer to the EMC Symmetrix VMAX Cloud Edition Product and User Guide for details about VMAX Cloud Edition features and operation. 10 VMAX Cloud Edition Automation Appliance Physical Planning Guide

11 Chapter 1: Physical Planning Environment overview The EMC Symmetrix VMAX Cloud Edition consists of a VMAX Cloud Edition Automation Appliance driving an EMC Symmetrix VMAX system at the customer site. This configuration connects to the EMC Data Center over a virtual private network (VPN) connection. The system is administered and controlled at the customer site using the VMAX Cloud Edition portal over a secure HTTPS connection. EMC configures all hardware components for the customer. At the customer data center The VMAX Cloud Edition includes up to ten EMC Symmetrix VMAX arrays and a VMAX Cloud Edition Automation Appliance, which consists of two Appliance Servers. The VMAX Cloud Edition Appliance Servers host the following virtual machines in a virtualized server environment: Virtualization Manager Provides management of the virtual machines in the automation appliance. Solutions Enabler Provides API access to the EMC Symmetrix VMAX system. ConnectEMC Provides secure remote access for product troubleshooting. Collector Gathers configuration and usage information from the EMC Symmetrix VMAX system. Automation Engine Implements provisioning operations for the EMC Symmetrix VMAX system. At the EMC Data Center Communication between the customer and EMC is accomplished through a VMAX Cloud Edition portal, accessed securely using an HTTPS connection. The portal primarily interacts with the coordinator, which in turn interacts with the data warehouse. The data warehouse contains configuration and usage information. Data collection and reporting At the customer site, each EMC Symmetrix VMAX system periodically collects configuration information that is captured by the VMAX Cloud Edition Automation Appliance. The VMAX Cloud Edition Automation Appliance communicates with the EMC Data Center through a secure HTTPS connection. If a communications error occurs, the captured information is retained for later retransmission attempts. At the EMC Data Center, the array information is analyzed and validated against an existing configuration file. Once validated, the captured data is transformed and loaded into a secure data warehouse where cloud providers and EMC applications can use it for billing and analysis. The configuration data is also incorporated into the Configuration Management Database (CMDB) within the data warehouse where it serves as baseline state for servicing future provisioning requests. Environment overview 11

12 Chapter 1: Physical Planning Scalability VMAX Cloud Edition is a highly scalable solution, currently supporting up to ten EMC Symmetrix VMAX systems per Automation Appliance. Each EMC Symmetrix VMAX system connects using the customer s storage area network (SAN). Specifications Each VMAX Cloud Edition consists of two VMAX Cloud Edition Appliance Servers. Each appliance pair can support up to ten EMC Symmetrix VMAX arrays. For complete specifications, refer to the EMC Symmetrix VMAX Family Physical Planning Guide. Planning overview This document serves as a common reference for the Customer, Corporate Systems Engineer, Advanced Customer Testing Manager, Product Manager, EMC Engineering, EMC Marketing Program Manager, and EMC Customer Service Program Manager. The purpose is to ensure that the appropriate hardware and software environment is available in order to install and configure the VMAX Cloud Edition Automation Appliance. This guide provides planning information for the Automation Appliance. For an overview of the planning tasks required to install the EMC Symmetrix VMAX 10K system, refer to the EMC Symmetrix VMAX Family Physical Planning Guide. VMAX Cloud Edition is designed for installation in a properly equipped data center that provides sufficient physical space, controlled temperature and humidity, proper airflow and ventilation, proper power and grounding, system cable routing facilities, and fire protection. Table 1 describes the responsibilities of EMC personnel and customers at the first planning session. Table 1: Preinstallation responsibilities EMC Complete and process the details necessary for site planning and preparation. This information is described in the EMC Symmetrix VMAX Cloud Edition Essentials Implementation Configuration Guide provided by your technical support representative. Complete and process the Installation Planning Task Sheet and Presite Survey located in Channel Express and Direct Express (CX/DX). Customer Provide an environment that supports safe installation of the EMC Symmetrix system and promotes its reliable long-term operation. Provide the appropriate connection for ConnectEMC to dial home to the EMC Support Center: Ethernet connection for ESRS (EMC Secure Remote Support) 12 VMAX Cloud Edition Automation Appliance Physical Planning Guide

13 Chapter 1: Physical Planning Table 1: Preinstallation responsibilities (continued) EMC Customer Ethernet connection for ESRS Symmetrix-based ESRS Client Ethernet connection to customer's network ESRS GateWay (GW) installed and connected to the customer's network VPN connectivity to the EMC Data Center and connectivity to the Ethernet management ports of the SAN fabric Arrange for shipment and delivery through appropriate method. Participate in planning sessions as required to ensure a smooth and uncomplicated installation. Install a properly working system. Physical requirements For the complete VMAX Cloud Edition physical requirements, refer to the EMC SVR-I1U-1208 Server Installation and Maintenance Guide. Appliance Server power and cooling information The table below contains specifications for the server power consumption and dissipation. Calculations based on this table are intended to provide maximum power and heat dissipation. EMC provides a power and weight calculator at powercalculator.emc.com. Use this calculator to refine the power and heat values in the table below to more-closely match the specific server hardware configuration. Ensure that the server installation site meets the requirements for your configuration. The VMAX Cloud Edition Appliances ship with two three-prong rack power cables. The appropriate cables will be shipped depending on the power standards (120 or 240) of the ship-to location. Table 2: Power and cooling requirements Requirements Description AC line voltage Power consumption (operating maximum) Heat dissipation Maximum inrush current VAC, autoranging, Hz 900 VAC (883 W) maximum (fully configured) x 105 J/hr (3015 Btu/Hr) maximum 55 A per power supply for 6 ms or less under typical line conditions and over the entire system ambient operating range Physical requirements 13

14 Chapter 1: Physical Planning Appliance Server dimensions and weight Table 3: Server dimension and weight requirements Dimension Server Server with rails Height 1.70 in (4.32 cm) 1.0 U (with or without bezel) Depth in (70.49 cm) in to 29.5 in (70.49 cm to 74.9 cm) Width in (43.8 cm) without cabinet latch brackets in (48.24 cm) with cabinet latch brackets Maximum weight 40 lb (18.1 kg) 45 lb (20.4 kg) Appliance Server placement requirements Operating limits The two Appliance Servers need to be located together in the cabinet. Allow at least 36 inches of service clearance in front of the cabinet. Power distribution must support the number of outlets required for the server and the server power rating listed on the Device Rating label on the chassis. For additional information, refer to the preparation/planning guides for your specific site and cabinet. The ambient temperature specification is measured at the front bezel inlet. The site must have air conditioning of the correct size and placement to maintain the specified ambient temperature range and offset the heat dissipation listed in Appliance Server power and cooling information. Table 4: Operating limits Requirements Ambient temperature Temperature gradient Relative humidity extremes Recommended operating relative humidity Elevation Description 10 C to 35 C (50 F to 95 F) 10 C/hr (18 F/hr) 20% to 80% noncondensing 40% to 55% noncondensing -50 to 10,000 ft (-16 to 3,048 m)* * For altitudes above 2,950 feet, the maximum operating temperature is de-rated 1 F/550 ft. 14 VMAX Cloud Edition Automation Appliance Physical Planning Guide

15 Chapter 1: Physical Planning Shipping and storage requirements Table 5: Shipping and storage requirements Requirements Description Ambient temperature Temperature gradient Relative humidity -40 C to 65 C (-40 F to 149 F) 25 C/hr (45 F/hr) 10% to 90% noncondensing Elevation -50 to 35,000 ft (-16 to 10,600 m) Physical requirements 15

16 Chapter 1: Physical Planning 16 VMAX Cloud Edition Automation Appliance Physical Planning Guide

17 CHAPTER 2 Connection Planning This chapter contains the following: Connection plan 18 Fibre Channel connections 18 Ethernet connections 20 Chapter 2: Connection Planning 17

18 Chapter 2: Connection Planning Connection plan EMC Support Engineering will work with the customer to complete the planning process. This section describes what EMC will need to install and set up the EMC Symmetrix VMAX Cloud Edition solution. EMC Symmetrix VMAX Cloud Edition requires 16 Fibre Channel ports per engine and 4 ports for the Appliance Servers. The customer s servers or hosts must utilize the same SAN. The customer is responsible for providing cables for connecting these ports to its own SAN. Customers interact with EMC Symmetrix VMAX Cloud Edition via the web portal, accessed securely via HTTPS. The web portal is hosted in the EMC Data Center. Requests are processed and sent to the VMAX Cloud Edition Automation Appliance for execution via the VPN connection between the Cloud Edition and EMC Data Centers. In addition to the automation engine, the Automation Appliance monitors and collects configuration and utilization data which is sent back to the EMC Data Center. VMAX Cloud Edition requires eight customer-provided IP addresses. Fibre Channel connections Figure 1 shows the Fibre Channel connections required for VMAX Cloud Edition. The connections provide redundant paths for High Availability. In addition to the connections shown, which are for control paths, additional Fibre Channel connections are required between the EMC Symmetrix VMAX system and the SAN switch for data path connectivity. Note that two EMC Symmetrix VMAX ports are for management and 16 ports per EMC Symmetrix VMAX engine are for I/O, depending on the Service Level purchased. The customer is responsible for providing the hosts and host connection cables. Figure 1: Fibre Channel connections 18 VMAX Cloud Edition Automation Appliance Physical Planning Guide

19 Chapter 2: Connection Planning Table 6 describes the Fibre Channel port provisioning for each pre-defined VMAX Cloud Edition service level. Table 6: Fiber channel port provisioning Service level Provisioned FC ports Service band Diamond 8 Diamond Platinum 8 Plat-3 Plat-2 Plat-1 Gold 8 Gold-4 Gold-3 Gold-2 Gold-1 Silver Silver (continued) 4 Silver-4 Silver-3 Silver-2 Silver-1 Bronze 2 Bronze-2 Bronze-1 Though these pre-defined service levels are available, you can optionally determine your own custom storage and performance packages. FA port connections Use the following best practices when connecting the EMC Symmetrix FA host I/O ports: Use all of the 0 ports on the director first and then the 1 ports. See Figure 2. Spread the port connections across engines/directors first (to increase availability), then, if needed, use the same director. Configure multiple paths to FA ports on separate slices and directors. At this point, data paths do not need to be zoned, as this will be completed by the cloud enabled solution. Fibre Channel connections 19

20 Chapter 2: Connection Planning Host port connections Figure 2: FA port connections Use the following best practices when connecting a host: A minimum of two FA ports per host; however, four ports per host is recommended. Connect at least two HBAs across redundant fabrics (for high availability). Ethernet connections Figure 3 shows the Ethernet connections required for VMAX Cloud Edition. The Appliance Servers must be on the same LAN as the Fibre Channel switches in order for automated zoning to be possible. For remote support, the Appliance Servers must be able to communicate with the ESRS gateway. Two Ethernet cables will be plugged into each Appliance Server. VMAX Cloud Edition requires eight customer-provided IP addresses. The customer is responsible for providing the Ethernet cables to connect to the switch. 20 VMAX Cloud Edition Automation Appliance Physical Planning Guide

21 Chapter 2: Connection Planning Figure 3: Ethernet connections Ethernet connections 21

22 Chapter 2: Connection Planning 22 VMAX Cloud Edition Automation Appliance Physical Planning Guide