Prioritization of Change Requests CLEC Initiated (Type 5)

Transcription

1 1 C Title: T5 RESID Information on Provider Notification Overall = 5.0 STATUS: PENDING # Description: RESID to be auto populated for all products when a Provider Notification is sent. Candidate for Feb 04 Process: Order, Provisioning; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 07/14/03 2 C Title: Single LSR to Create and to Migrate Voice/Data # Description: Allow CLECs to use a single LSR for new install of Voice and DSL Service (UNE-P Line Split) same day Due Date. (Note: tied to C ). Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Joyce Perry, AT&T, 07/22/03 3 C Title: T5 Outside Moves # Description: Use elements of the migration process to facilitate outside moves. The CLEC would first perform loop qualification to assure the service is viable to the new address and then issue a change order to move the service to the new address. Process: Order, Provisioning; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad, 10/04/02 CTSI = 5 ChoiceOne = 5 MCI = 5 VarTec = 5 Overall = 4.9 MCI = 5 ChoiceO = 4.5 CTSI = 5 VarTec = 5 Overall = 4.8 SBCT = P Allegiance = P Eschalon = P VarTec = 5 09/12/03 CR escalated into Feb /05/03 Business Application Design (BAD) session held and Business Requirements Document (BRD) completed. 08/19/03 Scheduled as a candidate for the June /15/03 New to List. Rated by CLECs. STATUS: PENDING TRO REVIEW 09/15/03 CR revised by Initiator. 08/19/03 New to List. Rated by CLECs. STATUS: PENDING 08/19/03 Verizon will re-contact Bell South for further clarification. 07/29/03 Conference Call with Bell South concluded that Bell South has the ability to have 2 pending orders at the same time, currently using the RPON field on the LSR to force a specific code in, causing the order to drop out to a manual process to be worked by a rep. The order comes in the door electronically, but drops out to a manual process if that specific code has been populated in the field. However, the end user has to alert Bell South and the interval must be 2 days or more. Verizon will revisit the feasibility of implementing this request. 07/01/03 Request has been sent to Bell South to discuss manual processes they are currently supporting. 06/17/03 Verizon restated their position that, in order to accept a move order, we have to have established service at that address. CLECs pointed out that Bell South can do this now and they can also take an order on a pending order. This is manual at this time but will be automated in 3 rd Qtr. 03/18/03 Initiator has asked for a more detailed explanation of what type of activity this includes. Page 1 of 18

2 03/10/03 CR has been denied. The CLEC can perform this activity themselves by using a new CFA, and coordinate that cut over date themselves. Discussion has been held with initiator regarding this same issue in the East, and the same answer would hold true for the West. CR on hold pending initiator s re-evaluation. 12/17/02 Put on hold per initiator pending further review. CR moved from Oct 03 to. 11/19/02 Internal discussion taking place. 10/15/02 New to List. Rated by CLECs. 4 C Title: T5 Single LSR for Conversion # Candidate for Feb 04 Description: Conversion of the Type of Service on a single LSR during migration. Process: Order; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 02/13/03 5 C Title: T5 Single LSR for Subsequent Migration # WS Committed for Feb 04 Description: Providing a single LSR transaction for subsequent migrations for a platform customer at a single location. Process: Order; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Cheryl Peterson, AT&T, 04/07/03 Overall = 4.8 SBCT = 5 Phone Sen = 5 AMS = P VarTec = 5 Time W = 4 Accutel = 5 Overall = 4.8 MCI = 5 SBCT = 5 Allegiance = P CAT = P ChoiceOne = 4 VarTec = 5 STATUS: PENDING TRO REVIEW 09/08/03 SRS completed. 08/19/03 SRS to be completed by 8/22/03. 06/23/03 Final sign-off and review of Business Requirements Document. 06/11/03 Initial BAD session held with follow-up session on 6/19. 06/04/03 Business Applications Design (BAD) session scheduled for 6/11/03. 03/18/03 CR has been escalated by CLEC. 03/18/03 Scheduled as candidate for Feb /18/03 New to List. Rated by CLECs. STATUS: PENDING TRO REVIEW 09/08/03 SRS completed. 08/19/03 SRS to be completed by 8/22/03. 06/20/03 Final sign-off and review of Business Requirements Document. 06/17/03 Business Application Design session has been scheduled for June /15/03 New to List. Rated by CLECs. AT&T requested classification of this CR as Type 1, but agreed to rate as Type 5, as backup in avoiding any delays in development process. Page 2 of 18

3 6 C Title: T5 Voice & Data via a Single LSR Overall = 4.8 STATUS: PENDING TRO REVIEW # Description: Ability to allow CLECs to move voice and data via a single LSR without the customer experiencing significant data voice downtime. Candidate for June 04 Process: Order; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Mike Salazar, AT&T, 07/02/03 7 C Title: T5 Retain Directory Listing on Change or Disconnect Orders # Description: Ability of placing a disconnect change order (ACT = Candidate D or C) without the directory listing being affected, which is for June 04 currently available in VZ East LSI. Process: Order; Jurisdiction: West; System: WISE GUI, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Amy Kwak, CTSI, 06/26/03 8 C Title: T5 Due Date for Pre-Ordered Loops # Committed for Oct 03 Description: Ability to pre-order loops and get a due date for installation in the pre-order environment. Process: Pre-order; Jurisdiction: West; System: WISE, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Art Chavez, SBC, 03/25/02 CTSI = 5 ChoiceOne = 4.5 MCI = 5 VarTec = 4 Overall = 4.8 Covad = P VarTec = P MCI = 4 ChoiceOne = 5 CTSI = 5 Overall = 4.7 SBCT = 5 VADI = 4 XO = 5 Eschalon = 5 VarTec = 4 Electric LW = 5 DSET = P 09/16/03 Initiator indicated no re-write was necessary for this CR, only C /25/03 Outcome of further discussion between AT&T and Verizon regarding the specifics of this Change Request was that AT&T would update request and resubmit for clarification purposes. 08/19/03 Will tie into new Type 5 CR C /19/03 Scheduled as a candidate for the June /15/03 New to List. Rated by CLECs. STATUS: PENDING 09/12/03 Escalation into Feb 04 requested, and denied. 09/04/03 Business Requirements Document (BRD) completed. 09/02/03 Business Application Design (BAD) session held. 08/19/03 Scheduled as a candidate for the June /15/03 New to List. Rated by CLECs. STATUS: IMPLEMENTED 10/13/03 Implemented with October 07/14/03 Packaged into October. 03/21/03 Rescheduled from the June release to the October release. 01/21/03 Initiator agreed to the following as a close enough approximation of original CR intent: For POTS orders, the ability exists to view available Due Dates and select the preferable one. For nondesigned services, we can provide a look-ahead function. For designed loops, we don t have the tables etc. necessary to provide due dates, but can give the next available Due Date, but unable to provide alternatives. 12/17/02 Summary of BRD provided to CLECs. 08/26/02 Business Requirements Document (BRD) completed. 08/08/02 Business Application Design (BAD) session held. 06/10/02 Scheduled as a candidate for the June /16/02 New to List. CR expanded during Apr Mtg to include: UNE Loops/All Types, All Production pre-order interfaces, and designed and non-designed in the respective sections of CR. Rated by CLECs. Page 3 of 18

4 9 C Title: T5 UNE DSO Standard Interval Process Change Overall = 4.7 STATUS: HOLD # Description: Change the UNE DSO provisioning interval to 5 business days. Create a standard provisioning interval in Verizon footprint. 10 C # Committed for Oct 03 Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad, 10/01/02 Title: T5 Improved Loop Qual Information for DLC Description: Review existing Verizon records to update data in Loop Qual OSS and bulk extract. Process: Pre-Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad Communications, 12/02/02 SBCT = 4 Eschalon = 5 VarTec = P Overall = 4.7 Eschalon = P 03/18/03 Verizon cannot support the requested provisioning interval reduction at this time. 01/27/03 Moved to 11/19/02 Referred to Process Group. 10/15/02 New to List. Rated by CLECs. STATUS: IMPLEMENTED 10/13/03 Implemented with October. 07/14/03 Packaged into October. 06/17/03 Summary of BRD provided to CLECs. 05/07/03 JAD completed. 02/04/03 Sign-off of BRD. 01/31/03 Final Review of BRD. 01/24/03 Business Requirements Documentation session held. 01/06/03 CR was scheduled as a candidate for Oct /17/02 New to List. Rated by CLECs. Type 4 CR C appeared to serve the same purpose as this CR with the exception of the provision for an ISDN flag. It was decided to revise this CR with only the ISDN flag as an enhancement to CR C , and to apply the same rating that was given to C Page 4 of 18

5 11 C Title: T5 Jeopardy Remarks Overall = 4.6 # Candidate for June 04 C # Description: Include remarks on the jeopardy notification sent back to the CLEC. Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: John Boshier, Covad Communications, 05/07/03 Title: T5 2 Day Line Sharing Interval Process Change Description: Change the standard Line Sharing interval to 2 days from 3 days. This will match the best in class among ILECs line sharing interval currently offered and will be consistent with migration intervals. Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad, 10/01/02 VarTec = 4 MCI = 4 CTSI = 4 ChoiceOne = 5 Overall = 4.5 SBCT = 4 Allegiance = P Eschalon = P VarTec = P STATUS: NEW 9/08/03 CR has been scheduled as a candidate for June 04. 9/08/03 CR no longer being worked with C P2, and will move forward as a separate Change Request, and assigned to a release. 8/19/03 CR is being handled with C P2, which is now listed as a candidate for April 04. Allegiance has requested the following specific work order status indicators to be developed for: 1) An indicator on the jeopardy notification that states there will be a work order issued to provide additional facilities and an estimated date of completion. 2) That there is not a planned work order to relieve the no facility condition. 7/15/03 It was noted that the 65 tabled entries for the jeopardy remarks field going in with C were not sufficient for satisfying this CR. Initiator wants to see the remarks on the form. CR was, therefore, rated during the July Meeting. 6/17/03 CR should be satisfied with existing CR C Before withdrawing this CR, initiator would like to first determine whether or not the 65 tabled entries for the jeopardy remarks field will be sufficient. The remarks were included with the Draft Meeting Notes from the June Meeting. 5/20/03 New to List. STATUS: PENDING TRO REVIEW 03/18/03 Verizon cannot support the requested provisioning interval reduction at this time. 11/29/02 Referred to Process Group. 10/15/02 New to List. Rated by CLECs. Page 5 of 18

6 13 C Title: T5 FTP Loss Notification Report Overall = 4.5 # CR#TBD Description: Create a line loss report accessible through the FTP gateway used for the Verizon East Line Loss report. Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: John Boshier, Covad, 01/28/03 Title: Standard Interval Guide Request AT&T = P WorldCom = P SBCT = P Eschalon = P VarTec = P Covad = 4 ChoiceOne = P Overall = 4.5 STATUS: HOLD 09/16/03 Initiator will escalate, due to denied response from Verizon. 09/05/03 CR has been denied. 07/29/03 Sent back through the Client Program Office to look at two new options that could possibly support this request. CR has been marked as a candidate for the June 2004 release. 07/15/03 Denied status reported back to the CLECs for FTP Interface. 06/17/03 Meeting to be scheduled to discuss the pros, cons and cost of implementing FTP. 04/03/03 Final BRD Review. IRs scheduled for implementation in Apr will provide functionality requested with this CR. FTP request is still an outstanding issue. VZ West currently does not provide FTP and uses industry standard EDI for its transmission with Provider Notification. 04/01/03 CR was escalated into the Oct 03. During discussion between Verizon and the Initiator, there was a Training, Connectivity and WISE issue identified that will be addressed via an IR and the original CR. 03/18/03 CR scheduled as candidate for the Feb /21/03 New to List. Rated by CLECs. STATUS: PENDING Description: Request for a standard interval Guide for UNE loops and line sharing be posted to CLEC Support web-site. Guide should list the standard installation and disconnect intervals for each product. A similar guide is available for the Verizon East region and is located at: xls Initiator/Date: John Boshier, Covad, 04/02/03 MCI = 5 SBCT = 2 Allegiance = 4 CAT = 5 ChoiceOne = 5 VarTec = 5 09/29/03 Product Management continuing to work issue. 06/27/03 Contact with the Interval owners is in process. 04/15/03 New to List. Rated by CLECs. Page 6 of 18

7 15 C Title: PN in WISE for All Products Overall = 4.5 # Candidate for June 04 CR#TBD Not in DB C # Candidate for June 04 Description: Enhancements would allow access to PN reports in WISE for any Product. Initiator/Date: Cheryl Peterson, John Boshier & Bob Buerrosse, AT&T/Covad Communications/Allegiance, 06/09/03 Title: Shared UNE Loop Product Description: Create a cross connect product to cross connect Voice CFA to Splitter CFA and from Splitter CFA to UNE Loop appearance (F1 pair and cable to end user). Initiator/Date: John Boshier, Covad, 04/03/03 Title: Hunt Group Data at Account Level P2 Description: Initiate a mechanized clean-up of accounts appearing on three (3) reports generated with Phase 1. Initiator/Date: Initiative from previous CR: C /# MCI = 4 Allegiance = P ChoiceOne = P VarTec = 4 ChoiceOne = P Overall = 4.4 MCI = 4 SBCT = 3 Allegiance = P CAT = P ChoiceOne = P VarTec = 5 Overall = 4.4 STATUS: PENDING 10/07/03 Regarding if this would be one report The PN will be by notification type per Project Lead. 09/29/03 Business Requirements Document has been completed. 09/16/03 Question was asked if this would be one report. Verizon will report back in October, based on the information from the BAD session. CLEC also noted that this request could be put into a non-clec Impacting release, since it would require no code changes on their part. 08/19/03 Scheduled as Candidate for the June /17/03 New to List. Rated by CLECs. STATUS: PENDING TRO REVIEW 08/19/03 Covad reported that this was being worked in Bell South as a Line Sharing Collaborative. Verizon will re-connect with Bell South on this issue. 07/29/03 Conference Call with Bell South concluded that Bell South does not currently have an LSR that can provide this service over to the loop. No such product available today, nor any pending CR. Bell South currently would offer the same workaround that Verizon would, the ability for a CLEC to cross connect their Co-location and provide the service that way. 07/01/03 Request has been sent to Bell South to discuss manual processes they are currently supporting. 06/17/03 CLECs reported this is being done by QWEST and is being developed by Bell South. 04/15/03 New to List. Rated by CLECs. STATUS: PENDING 10/06/03 Business Application Design (BAD) session scheduled for October 6 thru 10. CR scheduled as a candidate for June /19/03 initiative from previous CR: C Will carry the same rating as C Page 7 of 18

8 18 C Title: T5 Co-location Validation Assignment Tool in Pre-Order Overall = 4.4 STATUS: PENDING TRO REVIEW # Candidate for Oct 04 Description: Add to WISE and EDI Pre-Order the Collocation Validation Assignment Tool, which was rolled out in Verizon East in June of Allowing CLECs to validate their Collocation Assignment information that terminates in a wire center. This Pre- Order transaction enables the CLEC to input their collocation assignment information and receive responses advising if meet point is spare/busy/pending or busy/assigned prior to submission of an LSR. Implementation of this tool will increase "good pons" sent the first time and eliminate supps for "working pairs." Process: Pre-Order; Jurisdiction: West; System: GUI, EDI, CORBA; Primary Area: All; LSOG Version: All AT&T = 4 VarTec = 4 MCI = 4 ChoiceOne = 5 10/03/03 Business Application Design (BAD) session scheduled for October /29/03 Scheduled as a candidate for October /15/03 New to List. Rated by CLECs A OMT CR# C # Committed for Oct 03 Initiator/Date: Ann-Marie Sturtz, Choice One, 07/02/03 Title: T5 Directory Listing Interface Description: Establishment of a new interface providing CLECs access to view NOCV listings that belong to them via database. Would allow CLEC to proof new listings, making corrections at the time they are put into the systems. Process: Currently no process in place other than hard proof sheets from Directory Company; Jurisdiction: West; System: GUI, EDI, CORBA, CSI, and TBD; Primary Area: NOCV Listings; LSOG Version: 4 Initiator/Date: Carolyn House/Jodi Oomkes, USX/Choice One, 01/11/01; Mike Salazar, AT&T, championed this CR with modifications at 4/17 meeting. Overall = 4.3 Sprint = 4 Rhythms = 4 VADI = Pass Time Wrnr = 4 STATUS: IMPLEMENTED 10/13/03 CR implemented with the October. 07/15/03 CR is still targeted for the October and is being worked along with an East Initiative , Electronic Delivery Method for CSR > 10K line restriction. 03/18/03 Doug Tomlinson provided status of CR: Phase 1 will include a new FTP Mailbox to gain access to a Listing Verification galley proof 30 days prior to book close. This includes the ability to search for a listing and to sort by column. Phase 2 is reserved for the request direct interface. 01/21/03 A Listing Verification Report Database will be available in March for the East, with hopes of the same being available later in the West. This is a separate interface into the Directory Company. 11/12/02 CR has been revised from outcome of Conference Call on 10/30/02. 10/28/02 CR rescheduled as candidate for October 03. CR referred internally to determine benchmark strategy of change requests. 10/15/02 Conference Call scheduled for 10/30/02 at 3pm CST to discuss what additional information the CLEC community wanted. 09/17/02 CR introduced in August as an interim solution to this CR was cancelled by initiator. Page 8 of 18

9 08/07/02 Allegiance submitted C as an Interim Solution to Directory Listing Access. 06/10/02 No revision or new CR has been received to date. Original CR has been scheduled as a candidate for Jun /21/02 Discussion on a revised and/or new CR to be submitted for implementation in the interim of the project now under development. Funding is not available in 2002 for this project and CR is included as a 2003 funding expectation. The interim solution would be an excel report, such as being currently used in the East. 02/25/02 A Business Case has been completed for VZ East where at least 4 options are being considered on how to proceed. VZ West will be completing a like Business Case and will follow VZ East s lead for the present. 02/11/02 CR moved from Feb 03 release and placed in unassigned. 02/04/02 CR was slotted as candidate for a Feb 03 release. 01/15/02 Initiator requests that VZ West move forward with CR instead of waiting on project decision from VZ East. 12/12/01 A project to create a national listing repository accessible via WISE now being discussed at a VP level. No decision/dates at this time. 11/15/01 No change in status 10/16/01 Project running into major obstacles. No schedule for either VZE or VZW. Update expected in December. 09/14/01 No change 08/21/01 VZ East running into difficulty for implementing project for 3/02, and have pushed back to 6/02. 07/17/01 Verizon will be holding a directory listings workshop in September in Irving. More detailed info will be available at a later date. 06/19/01 A plan is being developed for the entire Verizon footprint. More info to follow in July/August. 05/15/01 Awaiting funding commitment. 04/17/01 Championed by AT&T, after modification (removed LMS wording). CLECs rated at April Mtg. 03/21/01 No representation 02/20/01 New to list. Will rate at March mtg. Page 9 of 18

10 20 C Title: T5 Single PON-Level SAR Follow-up (Phase 2) Overall = 4.3 # Candidate for Feb 04 C # Candidate for June 04 C # Description: The return to CLECs will be changed. Prior to implementation of C , CLECs received multiple SARs for a single LSR. C caused only the final SAR to be sent to the CLEC. Others were to be available to the CLECs via WISE. This initiative will cause all SARs to be accumulated and sent to the CLEC upon final completion. Initiator/Date: Initiative from previous CR , 10/18/02 Title: T5 CSI End User Data Migration for Loop and Line Share Accounts Description: Verizon East implemented a change to support Data Migrations some months ago. This request is to implement the same process in Verizon West. Initiator/Date: Michael Clancy, Covad, 10/01/02 Title: T5 Additional Bulk Pre-Qualification Info Description: Add the information that exists in CSI to the Bulk Pre-Qualification information database. Process: Pre-Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad, 12/02/02 Overall = 4.2 SBCT = 3 Allegiance = P Eschalon = 4 VarTec = 4 Overall = 4.2 AT&T = 4 SBCT = 4 Allegiance = 4 Eschalon = P STATUS: PENDING 09/08/03 SRS completed. 06/19/03 Moved out of October into Feb 04 due to capacity constraints. IT did re-assess the LOE, but the anticipated LOE exceeds any available capacity. 05/15/03 SRS inspection to be completed. 05/05/03 JAD completed. 12/17/02 Referred to Process Group. 11/19/02 Escalated to be included in the June /11/02 Scheduled as candidate for Oct /18/02 Initiative from previous CR: C Will carry the same rating as C STATUS: PENDING TRO REVIEW 10/07/03 Rescheduled as candidate for June 04, due to compacity constraint issue. 07/14/03 Legal issues have been resolved and BRD has final sign-off. 06/27/03 Moved out of Oct into Feb 04. Working with Legal regarding the SBN (Summary Billing Number) Account for Liine Share. 05/01/03 JAD completed and BRD updated due to SCOPE issue uncovered with business requirements. 04/16/03 Escalation approved for Oct 03 as candidate. 04/03/03 Business Requirements signed off on 4/2/03. 03/14/03 Escalated by Mike Toothman for the October /10/03 CR rescheduled as candidate for Feb 04 release. 01/21/03 CM will follow-up with a possible resolution that has been implemented to satisfy this request. 12/17/02 Referred to Process Group. 10/15/02 New to List. Rated by CLECs. STATUS: HOLD 06/17/03 No change since Verizon Legal stopped this. Covad reports they are in a conversation with Verizon. 01/21/03 Implementation stopped by Verizon Legal. 12/17/02 New to List. Rated by CLECs. Decision was made to move forward with rating even though VZ Legal has indicated that no information on UNE-P or existing DSL information would not be included on a loop qual transaction or Bulk Loop Extract. Page 10 of 18

11 23 C Title: T5 Linesplitting Data Migrations Overall = 4.2 # C # WS Committed for Feb 04 Description: Expand the interim migration capability to include the migration of data on linesplit loops. This would include a migration scenario for LineSplitting to LineSplitting where the data carrier changes. Process: Order, Pre-Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad Communications, 01/15/03 Title: T5 Modify PN to Not Report Internal Migration Description: Provider Notification Report only needs to show if customer has migrated from one Company to another. This CR requests PN be modified so that when a CLEC migrates their own customer from Resale to their own UNE-P, no report is made by PN. Process: Jurisdiction: West; System: Primary Area: All; LSOG Version: All SBCT = 2 Allegiance = P Phone Sen = P AMS = P VarTec = 5 Time W = P Accutel = P Overall = 4.2 SBC = 5 Covad = P Allegiance = P VarTec = 4 CAT = 4 Metro = 4 STATUS: PENDING TRO REVIEW 08/19/03 CR moved to Not Scheduled. Request was declined for automation; however, will be considered as a project for the NMC. 06/17/03 Under TGS review. 03/18/03 Scheduled as candidate for Feb /18/03 Rated by CLECs. 01/21/03 New to List. Rating deferred by Initiator until February. STATUS: PENDING 09/08/03 SRS completed. 06/24/03 Final sign-off received on Business Requirements Document. 06/24/03 Business Requirements Session held. 03/18/03 New to List. Rated by CLECs 25 C # Initiator/Date: AJ Dunbar, Cat Communications International CCI, 03/03/03 Title: Reschedule VZW CLEC Production Impacting Description: Reschedule Verizon West CLEC Production Impacting dates to meet Verizon East CLEC Production Impacting dates. Initiator/Date: Cheryl Peterson/John Boshier, AT&T/Covad, 8/27/03 Overall = 4.0 CTSI = 4 MCI = P VarTec = 1 Time W = 4 SBC = 5 Allegiance = P STATUS: NEW 09/16/03 New to List. Rated by CLECs. Page 11 of 18

12 26 C Title: T5 Support Line Sharing on Pending Orders/DSL New Overall = 3.5 # Connects Description: Achieve a parallel process to have DSL service working by at least the day after POTS service is installed. Process: Pre-order, Order; Jurisdiction: West; System: WISE, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Karen dubourg, VADI, 01/02/02 AT&T = 2.5 WorldCom = 3 SBCT = 3 VADI = 5 Allegiance = 3 Eschalon = 3 STATUS: PENDING TRO REVIEW 07/29/03 Conference Call with Bell South concluded that Bell South has the ability to have 2 pending orders at the same time, currently using the RPON field on the LSR to force a specific code in, causing the order to drop out to a manual process to be worked by a rep. The order comes in the door electronically, but drops out to a manual process if that specific code has been populated in the field. However, the end user has to alert Bell South and the interval must be 2 days or more. Verizon will revisit the feasibility of implementing this request. 07/01/03 Request has been sent to Bell South to discuss manual processes they are currently supporting. 07/01/03 CR has been Denied 06/17/03 CLECs report that Bell South is doing this. 03/10/03 CR is still under IT review. 03/10/03 CR rescheduled to unassigned. 01/21/03 Waiting on magnitude accessment. 12/17/02 Scheduled as a candidate for the Oct /07/02 Conference Call held to discuss the requested specifics of CR. 10/11/02 CR Revised. No significant changes to requirements, therefore, negating the need to re-rate. 09/17/02 No change. VZ W researching any similar CR in the East. 06/18/02 Initiator indicated that a short term process was pending. 06/10/02 No change in status. 05/21/02 CLECs are requested to identify instances to support need for this enhancement. 04/16/02 CR moved to pending short term process improvement efforts by initiator. 02/21/02 Final SRS signed off and base-lined and scheduled to be loaded into EDMS on 2/22/02. 02/18/02 Formal Inspection on the SRS (Software Requirements Specification) scheduled for 2/19/02. 02/08/02 Scheduled as candidate for Oct 02 release. 02/08/02 CR currently being discussed due to previous conference calls within the East and possible escalations. 01/16/02 Revised CRs received 01/15/02 New to List Page 12 of 18

13 27 C Title: T5 Interval for T1 UNE Overall = 3.4 STATUS: HOLD # OMT CR# # Description: Standardize the provisioning interval for UNE T1 Loops at 9 days, matching VZ East s provisioning interval, resulting in a Standard Operating Environment for Verizon transactions. Process: Order, Provisioning; Jurisdiction: West; Systems: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad, 08/09/02 Title: T5 Service Identifier in Bulk Loop Description: A Service Identifier needs to be included with all associated Working Telephone Numbers in the West Bulk Loop Qualification Extract. Example: Identify UNE-P, and XDSL already on line. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Tonya D Antonio-Patton, VADI, 07/29/01, 05/08/02 AT&T = 3 WorldCom = 3 SBCT = 2 Allegiance = 4 VarTec = P DSET = P Overall = 3.3 AT&T = 4 WorldCom = 2 SBCT = P Sprint = 2 VADI = 5 Allegiance = D ICG = P Eschalon = P BTI = P 03/18/03 Verizon cannot support the requested interval reduction at this time. 12/17/02 Referred to Process Group. 09/17/02 Awaiting follow-up from VZ East. 08/20/02 New to list. Rated by CLECs. STATUS: HOLD 11/19/02 Implementation stopped by Verizon Legal. Challenge underway by Covad. 10/15/02 All Bulk Loop Qual Extract CRs scheduled for implementation Nov 26 are under review. A complication has been raised and so the implementation of these CRs is on hold until the questions can be resolved. All Service identifiers are on-hold pending development of generic notifiers. 09/17/02 CR has been removed from the November 26 implementation. John Rudden spoke to the possible revision or cancellation of this CR due to being challenged by Legal for Carrier Proprietary Rules. The issue deals with the level of specificity. John will discuss with Legal a modification of this CR to make the indicators generic. Change Mgmt will report back to the CLECs. 06/10/02 - CR will be implemented with a Flash Cut. All regions will go the 2 nd week in November. 06/10/02 CR has been escalated for implementation in the Oct /21/02 - Included in the discussion of Bulk Loop CRs for a Phased Approach beginning in Oct, or All at Once in February. 05/08/02 During an interim CMP Conference Call, it was agreed to modify wording of the CR to remove ISDN in request, since ADVSVC Service Type Code indicates ISDN. With ISDN removed, CR will be considered as a candidate for the Oct 02 release. 03/19/02 Conf Call to be set up with VADI to walk thru the report. 03/06/02 CR has been rescheduled as candidate for Feb 03 release. 03/05/02 Per Network Operations: this info is already contained in the Page 13 of 18

14 29 C Title: T5 Allow Query Against Pending Orders Overall = 3.3 # Description: Ability to query against ILEC pending activity rather than just the CSR. Process: Pre-order, Order; Jurisdiction: West; System: WISE, EDI; Primary Area: All; LSOG Version: All Initiator/Date: Karen dubourg, VADI, 01/02/02 Eschalon = 1 AT&T = 2 WorldCom = 3 SBCT = 3 VADI = 5 Allegiance = 4 Bulk Loop Qual Extract. Last 2 items in pipe delimited report meet the needs of the CR. Example of extract forwarded to initiator of CR for agreement. 01/15/02 No change in status 11/15/01 Candidate for October 02 release. 10/16/01 Rated by CLECs. 08/21/01 New to List. No representation at Aug mtg. STATUS: HOLD 07/01/03 CR has been denied. 06/17/03 CR similar to C VZ does not see how this can be accomplished until service is provisioned at the address. 03/10/03 CR is still under IT review. 03/10/03 CR rescheduled as unassigned. 01/21/03 Waiting on magnitude accessment. 12/17/02 Scheduled as candidate for Oct /07/02 Conference Call held to discuss the requested specifics of CR. 10/11/02 CR Revised. No significant changes to requirements, therefore, negating the need to re-rate. 09/17/02 No change in status. VZ W researching any similar CR in the East. 06/18/02 Initiator indicated that a short term process was pending. 05/21/02 CLECs are requested to identify instances to support need for this enhancement. 04/16/02 Moved to pending short term process improvement efforts by initiator. 04/0402 Rescheduled as a Candidate for Feb /27/02 JAD (Joint Application Design) session scheduled for Mar /08/02 Scheduled as a Candidate for Oct 02 02/08/02 CR currently being discussed due to previous conference calls within the East and possible escalations. 01/16/02 Revised CRs received 01/15/02 New to List Page 14 of 18

15 Not in DB Title: No Facilities Jeopardy Update Description: The No Facility Process requires the CLEC to resubmit an order within 30 days if the order is Jep d back with no facilities. Allegiance would like to see a more proactive response from Verizon, telling when the relief date will be for facilities if known, and provide updates if the date for relief is extended beyond the original date, or if facilities become available earlier. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 08/09/01 Overall = 3.1 AT&T = 1 WorldCom = 3 SBCT = 1 Sprint = 4 VADI = 4.5 Eschalon = 3 BTI = P ICG = P STATUS: HOLD 08/19/03 Initiator stated that this CR could be closed if there were two conditions met in C : 1) If there is an indicator on the jeopardy notification that states there will be/has been a work order issued to provide additional facilities and an estimated date of completion. 2) If there is not a planned work order to relieve the no facility condition, that this information be stated on the jeopardy notification. 06/17/03 Initiator stated they understand VZ will not build facilities in order to accommodate a CLEC order. In some cases in the past, however, agents have been able to inform the CLEC of pending facilities. This CR was related to the recent CR introduced by Covad, C Jeopardy Remarks, which should be satisfied with existing CR C Allegiance will be meeting with Tom McGuire to pursue this issue. 01/21/03 Will be included in Conference Call between Process Group and Allegiance to discuss CR C /17/02 Referred to Process Group 11/19/02 It was noted that this issued was not discussed during the Operations Meeting, and is still an issue with Allegiance. CLECs have asked for clarification of No Build Policy and requested that it be placed on the web-site. 09/17/02 Added to agenda for the Operations Meeting to be held in October. 04/16/02 Allegiance working with VZ Account Team to satisfy their request with a different approach. 03/19/02 Bob Buerrosse reported that Allegiance will be initiating escalation process. 11/15/01 No change in status. 10/16/01 Rated by CLECs. VZW s consistent policy has been to not provide this info to CLECs. VZ not required to build facilities to accommodate CLEC svc requests and providing planning info would be considered proprietary. IP Support does not support changing the current process, since OSP will not pursue or launch wo s or provide follow-ups and updates on facility relief. VZ does not provide relief for NO FAC conditions for UNE Wholesale activity. Note: VZE does not provide the requested info or follow-up. 08/21/01 Will not be rated until Sept Mtg Page 15 of 18

16 C # Title: T5 ANI Test at DD-2 (Due Date Minus 2) Description: Allegiance is requesting that Verizon perform an Automatic Number Identification (ANI) test at DD-2 on the CLEC collocation pin & lug, to ensure the dial tone and correct telephone numbers are received on the Verizon side of the co-location. If there is no dial tone or the ANI doesn't match, VZW will notify the CLEC of jeopardy. The jeopardy notification will be an electronic notification based on the method used to send the LSR. Process: Order; Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: All; LSOG Version: All Initiator/Date: Bob Buerrosse, Allegiance Telecom, 07/05/01 Overall = 3.0 AT&T = 2 WorldCom = 3 SBCT = 2 Sprint = 3 VADI = 3 Time Wrnr = P Cox = 3 Eschalon = 3 STATUS: HOLD 08/19/03 Meeting has been rescheduled. 06/17/03 Allegiance has a meeting next month with Tom McGuire and the matter will be pursued with him. 12/17/02 Referred to Process Group. 10/16/02 Status provided at the Operations Mtg was VZ West was seriously considering ANI Test at DD-2. No commitment. The ANI Test is an East process. 09/17/02 Added to agenda for October Operations Meeting. 08/08/02 Deployment of the process cannot be confirmed in the West at this time. 06/24/02 Scheduled as candidate for Jun /08/02 During Interim CMP CC: VZ stated that the ANI Test at DD-2 does not replace the CLEC s obligation to maintain accurate connecting facility assignments and to provision their dial tone services w/ the due date in mind. VZ understands the CLEC request to expand the DD-2 ANI test process across the footprint, however VZ cannot commit to DD-2 ANI deployment in the West at this time. The DD-2 process is another example of a successful test of a provisioning process being gradually expanded across territories served by like operational systems. Because VZ E&W do not share common operational support systems, expansion of the process will require extensive procedural, system enhancement and possibly creation of new systems. VZ is currently planning and evaluating options. Additional information should be available in 4Q02. AT&T and Allegiance noted the above status as unacceptable. Escalation of the issues will continue. Allegiance wanted access to internal system used by NMC to obtain status. AT&T wants EDI notification of status, not look up of status as currently performed. 03/19/02 Bob Buerrosse reported that Allegiance has initiated escalation process. 11/15/01 No change in status. 10/16/01 There is currently no procedure for the CO to know 2 days in advance what is due, nor is there a procedure to capture the CO time required to perform this function. A procedure would be required between the NCPC and the CO to provide this requirement on a source document. This additional step would require a new procedure and significant additional resources in both the NCPC and the CO. Page 16 of 18

17 09/14/01 - Business Case is being written to have WPTS available in the West. Waiting on reply from Business Owners. 08/21/01 Waiting on feedback from Customer Relations/Network Operations 07/17/01 New to List. Rated by CLECs 7/09/01 Response from CLEC received. 07/06/01 Letter sent to CLEC for clarification OMT CR# # On Hold and Currently Under Review Title: T5 ID Foreign Exchange Accounts in Bulk Loop Qual Description: The ILEC should identify Foreign Exchange accounts in the Bulk Loop Qual Extract. Process: Jurisdiction: West; System: WISE, EDI, CORBA; Primary Area: LSOG Version: All Initiator/Date: Tonya D Antonio-Patton, VADI, 6/7/01 Overall = 3.0 VADI = 5 AT&T = 2 WorldCom = 3 SBCT = 2 Sprint = 2 Time Wrnr = P Allegiance = 4 Cox = P Eschilon = P STATUS: HOLD 11/19/02 Implementation stopped by Verizon Legal. Challenge underway by Covad. 10/15/02 All Bulk Loop Qual Extract CRs scheduled for implementation Nov 26 are under review. A complication has been raised and so the implementation of these CRs is on hold until the questions can be resolved. All Service identifiers are on-hold pending development of generic notifiers. 06/10/02 - CR will be implemented with a Flash Cut. All regions will go the 2 nd week in November. 05/21/02 Included in the discussion of Bulk Loop CRs for a Phased Approach beginning in Oct, or All at Once in February. 02/22/02 Initiative # created and project has been released for IAB Assessment. (SPM ID E1408A5, same as CR#C ) 02/20/02 Final Review for Business Requirements Document (BRD). 02/14/02 Business Application Designed (BAD) session was held. 01/15/02 No change in status 11/15/01 CR has been rescheduled as a candidate for the October 2002 release. 10/16/01 CR has been rescheduled as a candidate for the June /14/01 No change 08/21/01 - Trying to sync up with CR#2120 from the East, which contains the same request. Waiting on input from Prod Mgr. Candidate for Feb release. 07/17/01 Rated by CLECs. 07/12/01 Recovered from Banyan. Page 17 of 18

18 33 C Title: T5 Interval for Designed ISDN Overall = 2.6 STATUS: HOLD # Description: Change the provisioning interval in Verizon West to match Verizon East for UNE T1. Process: Order; Jurisdiction: West; System: Primary Area: All; LSOG Version: All Initiator/Date: Michael Clancy, Covad Communications, 12/30/02 SBCT = 1 Time Wrnr = 1 Allegiance = 1 Eschilon = P VarTec = P ChoiceOne = 1 03/18/03 Verizon cannot support the requested provisioning interval reduction at this time. 01/21/03 New to List. Rated by CLECs. Page 18 of 18