HP Performance Insight

Transcription

1 HP Performance Insight Techniques to Drive Performance Management Productivity Dom Ruffatto: NMC Product Management Stu Curtis: Sr. Solution Architect Joe Catalanotti: NMC Product Marketing Optimize the business outcome of IT 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

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3 Agenda Defining HP Performance Insight Functional Components of HP Performance Insight Practitioner Operations/Integrations Network Node Manager Report Pack NNM ispi for Performance Data Acquisition Model Customizations Multi-Tenancy Last Points and Takeaways

4 What is HP Performance Insight? Description Statistical analysis tool Reporting portal Extensible data acquisition & collection tool Reporting benefits Consolidate Performance Data: Centralize metrics from disparate sources Compare & correlate performance between various disciplines and technologies Business benefits Use Fewer Resources: Find & reallocate under-utilized resources. Save money by not upgrading and through consolidation. Use Right Resources : Find over-used resources Target spending on only those areas which need improvement

5 Performance Insight Functional Components Customizable, web reporting portal Performance data in warehouse Gather data from myriad sources & locations Red Hat, HPUX, Windows, Solaris Single server or multiple distributed P I S e r v e r A p p l i c a t i o n / W e b S e r v e r R e p o s i t o r y Performance Data Warehouse Data Acquisition & Collection Remote Poller - Raleigh Data Center Remote Poller - Denver Data Center Remote Poller - Local ASCII Files Database Router Server Switch

6 HP Performance Insight Architecture: Distributed Servers Distributed Servers + Scale as large as need by adding multiple servers + Distribute processing + Distribute collections + Distribute reporting + Federated model: L.I.R. C e n t r a l S e r v e r + Remove single point of failure + Proven in large environments S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r

7 Q & A Operations: Integrations: Performance Insight with NNMi & Performance SPI

8 Network Node Manager ReportPack PI + NNMi Import data from NNMi Report Categories Availability Service level reporting! Daily & monthly availability & downtime Customer & type summary Vendor & type summary Event By category By vendor By severity Consolidated Executive summary Hot spots (exception nodes) Value Put availability & events into historical context Forecast availability by node vendor & customer Web-based service-level reports for customers High-level view of managed elements

9 Performance SPI Operational performance management Reporting Solution Full suite of reports MIB-II and device resources Unified polling with NNMi Build your own ad-hoc query tool Report scheduling Report delivery formats html, pdf, Excel Performance Insight integration (data pipe) Diverse array of out of the box reports Interactive and context sensitive navigation Dynamic report configuration Path report

10 Performance SPI Architecture NNM Collect data and make available SPI Back End Grab data from NNM, process and aggregate. Manage data files. SPI Front End Provide catalog Serve up reports Report building tools Authentication Network Browser

11 Headline Overview Top N Calendar NNM ispi for Performance Report Examples Path Health Dashboard

12 Q & A Data Acquisition: Customizations: Multi-tenancy:

13 HP Performance Insight: Data Acquisition Methods + Multiple Data Sources may be correlated for reporting + Open Database + Match data source to changing business requirements + Acquire data with -built-in tools - Agent pollers - Programs or Scripts PI Server A p p l i c a t i o n / W e b S e r v e r Repository / Analysis Data Acquisition & Collection PI Clients Builder Viewer Console Tools Wizards A g e n t s I m p o r t P r o g r a m m a t i c D a t a b a s e L i n k s R M O N HP - Ops A S C I I P e r l S Q L O D B C J D B C S N M P HP - Perf (Perf SPi) O t h e r s? E x t e r n a l DB 13 5/20/2009

14 HP Performance Insight: Integration Points Service Desk Some existing integrations between PI and other HP Software Products Oracle Sitescope SQL Server Performance Insight Network Node Manager Solid Business Process Insight Sybase HP Agents Operations Manager SNMP Agents 14 5/20/2009

15 HP Performance Insight: Custom Integrations what customers built Reconcile multiple CMDBs into PI Performance Insight Performance Insight Trades (business) data HP Agents + Gather data from many sources + Integrate across the enterprise + User extensible BAC/ Topaz Major Telco Performance Insight Financial Trading Floor Performance Insight SNMP Agents Service Desk Billing Database HP Agents Major Auto Mfgr Regional Service Provider 15 5/20/2009

16 PI Custom Report Production Line Type: Production Line Performance Requirement: Understand how many widgets produced every 5 minutes Track threshold violations: # widgets above upper limit Too many will choke line # widgets below lower limit Too few are unproductive Customization techniques: Import data from ASCII file Custom report to visualize average, and peak performance

17 PI Custom Report - Earthquake Tracking Type: NW Mountain Eruptions Report Requirement: Need to track/report seismic activity before deciding to construct a fab plant on site Customization techniques: Download data from internet Import ASCII data to PI DB Custom reports - research earthquake metrics by location, year

18 PI Custom Report - Downtime Costs Type: Lost Cost per Circuit Requirement: Calculate money wasted /lost by downtime /unavailability of circuits Could potentially add revenue lost Customization techniques: Network metrics -normal collection Add dollar column to database Enter monthly lease cost for each circuit Modify shrink-wrap availability report include dollar value Math to reduce monthly cost to daily & Add lost costs column to graph

19 Additional Customization Examples Above: Access PI from other GUI SAN Brocade Status Firewall Netscreen Dashboard Below: Combined Dashboard Mainframe Capacity Hourly Interface Dashboard

20 HP Performance Insight Multi-tenancy What is it? Security by user and group Already built into product Provide same reports to different groups of users, but expose different data Customers see only own data -- No need to publish multiple sets of reports Managed Service Provider - External customers Single instance of Performance Insight manages elements from multiple external customers PI Groups are matched to external customers Enterprise - Internal divisions PI groups are matched to internal divisions or workgroups Ex; Sales management doesn t see throughput for legal division Enterprise - Technology breakout by domain responsibility PI groups are matched to technology groups Ex; Windows admins don t see performance of Unix servers Ex; Server admins see port performance of servers, not of routers Other approaches also offered with PI Provide different sets of reports to different groups of users, perhaps not efficient? Provide dedicated app server per group; no software charge, but admin overhead

21 Multi-tenancy Report Examples One report - Two views Depending on the login and associated permissions, users see different data sets Left user has full rights to view all monitored devices Right user is only permitted to see database systems

22 What Was New in Performance Insight v5.3 Location Independent Reporting (LIR) PA Collection enhancements, HTTPS collection, Certificate Management Long Term Retention (LTR) Internal Monitoring Report Scheduling Threshold Monitoring Linux support

23 Latest Updates Performance Insight v5.4 (current) Stability Performance Restore/Roll Back Performance Insight Upgrade Paths 1. PI 5.1 A direct upgrade to PI PI 5.2 Upgrade to PI 5.3 via available patch 3. PI 5.3x direct to 5.4

24 HP Performance Insight Key Takeaways: Performance Management & Reporting Versatility: Customizable & Flexible Data Acquisition Business related: Forecast, Capacity Planning, Thresholds Cross Domain: Network Perf. Mgmt. to Perf. Mgmt. Integrated: NNMi & Network Lifecycle Management

25 Last Points Important URLs PI on HP.COM: NNMi Portal: NMC Blog: Upcoming Webinars (registration information will be on the NNMi portal) NNM ispi for Performance: How to Become a Power User HP Route Analytics Management System (RAMS) This webinar recording/and others, the presentation pdf, Using PI & Perf SPI Together Guide, and questions/answers will be posted on NNMi Portal: Performance Inisght Contacts: Dom Ruffatto Product Management (Fort Collins, Co) dominic.ruffatto@hp.com Joe Catalanotti Product Marketing (Marlborough, MA) catalanotti@hp.com Thank you to Vivit!

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27 Thank you NNMi Portal: Q & A

28 HP Performance Insight: Integrated with Network Lifecycle Optimization Stage Performance Mgmt. Solution Overview Key Challenges Measurement is required for improvement Scale & density of networks yields massive amounts of data Too many reporting tools Key Capabilities Highly flexible & scalable cross-domain reporting solution Cover wide array of network technologies Forecasting & trending Key Differentiators Extreme scalability & flexibility Report Packs for a broad range of technologies & HP SW Integration with network lifecycle

29 HP Performance Insight Architecture: Multiple Distributed Pollers - Scalability S a t e l l i t e S e r v e r C e n t r a l S e r v e r Distributed Polling + Cache polled data if link to server drops + Auto forward collected data to server when link is restored + Place poller near data source + Distribute processing load of polling across more hardware S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r R e m o t e C a c h i n g P o l l e r s

30 HP Performance Insight Architecture: Two Tier Multiple Distributed Servers Distributed Servers + Scale as large as need by adding multiple servers + Distribute processing + Distribute collections + Distribute reporting + Federated model: L.I.R. C e n t r a l S e r v e r + Remove single point of failure + Proven in large environments S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r

31 HP Performance Insight Architecture: Data Flow Between Servers C e n t r a l S e r v e r s Central -Typical Data Sets D a t a C o p i e d ( H o u r l y? ) + Hourly aggregations? + Daily aggregations + Weekly, Monthly + Archival Long term retention + Links to Rate Data on Satellite S a t e l l i t e S e r v e r s Satellite -Typical Data Sets + Rate ( as-polled ) + Hourly aggregations + Daily aggregations?

32 HP Performance Insight Architecture: N-Tier - Multiple Distributed Servers W o r l d w I d e C e n t r a l S e r v e r R e g i o n a l S e r v e r R e g i o n a l S e r v e r S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r S a t e l l i t e S e r v e r