EQUINIX BUSINESS CONTINUITY ADVANCED SERVICES KEEP YOUR BUSINESS UP AND RUNNING

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1 EQUINIX BUSINESS CONTINUITY ADVANCED SERVICES KEEP YOUR BUSINESS UP AND RUNNING

2 BUSINESS CONTINUITY EQUINIX BUSINESS CONTINUITY ADVANCED SERVICES The key to every successful Business Continuity Solution is the recognition that it is a continuous process. A process that identifies a company s risks and develops the tools and support methods to minimize and overcome the effects of a crisis on an ongoing basis as the scenario evolves. As a leading global Data Centre Services Provider, in addition and complementary to our collocation and proximity services, Equinix offers a comprehensive portfolio in Business Continuity Advanced Solutions. Disasters and the resulting crisis can strike at any time and impact a region or an individual location. Any interruption in business operations represents potential losses in revenue and reputation. The worldwide economic downturn has raised the stakes even higher than ever before. Profitability is razor-thin and competition is aggressive, so damage to productivity, revenue or brand reputation from a BCM failure could kill your competitive advantage. The key drivers are today s 24/7 business delivery model, increasing operational risks, globalization of business operations and increasing regulatory compliance. It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, you`ll do things differently. Warren Edward Buffett, Investor and Entrepreneur.

3 PREPARE AND DESIGN FOR RESILIENCY At Equinix, we design and build for resiliency. We have long been known as the place to protect and connect your critical computing environment. We acknowledge that IT DRM is a well-established discipline, but we experience that BCM remains a new and less well-understood area for many of our customer organizations. Equinix Business Continuity Advanced Solutions are designed to bring an added layer of protection to mission-critical operations that include technology, processes, space and people Risk Control We help our clients identify and rank potential threats, determine the risks posed to business operations, for only then can we define a set of priorities to be addressed. These priorities prescribe how we should strengthen existing preventative methods and implement new control measures to minimize both risk and downtime. This will encompass the organizational capabilities, physical assets, technology infrastructure and IT systems required to process information and conduct business effectively. CLIENT S BCM COMPONENTS Equinix Business Continuity Advanced Services Regular test and training for integration into Client daily business Equinix Business Continuity Advanced Services Client Personnel Equinix Business Continuity Advanced Services Client Buildings and Equipment Bringing your BCM Lifecycle components to life Business Continuity Management orientation Adherence to your ISO and BCM Standards Identification and analysis of critical business processes (BIA) Identification of potential process gaps and weak spots Introduction of preventative measures to avoid downtime Introduction of intermediary measures immediately post incident Refinement of emergency measures Achievement of fastest Recovery times (RTO) Planning and evaluation of onsite Emergency Recovery Exercises & Tests Equinix Business Continuity Advanced Services Client Processes/ Control Equinix IBX Data Centres Client IT Infrastructure

4 ADVANCED SERVICES - ADVANCED VALUE The Equinix Approach Flooded buildings, power failures and transports strikes are some of the more usual incidents, but even catastrophic events such as major storms and terrorist attacks can affect the workforce s ability to continue working. Our goal is to define priorities for the recovery and resumption of critical business functions and minimize recovery timeframes. To achieve this we identify the interdependencies between business units and their processes, plus those dependencies existing between the business and key external suppliers and agencies. We will outline the minimum resource scenario required to perform the business continuity activities successfully, and provide the vital records needed as support. Business Impact Analysis (BIA) Investigation and selection of the critical business processes associated to business goals Analysis and prioritization of processes for the recovery operation Calculation of the MTPD - Maximum Tolerable Period of Disruption Determine the desired RTO - Recovery Time Objective Resource requirement associated to critical business processes As-is of normal operational mode for base-line measures To-be for recovery-mode operations based on disaster scenarios Establish criticality of deployed resources in reaching an optimal emergency recovery plan Our proven way of working using Microsoft based tools looks at every element of your business and even ensures buy-in of the relevant staff. Our experience (BS Lead Auditor) has been gained through working closely with our cross sector clients, tailoring our services to meet their demands aligned to their resources.

5 WHAT OUR CUSTOMERS SAY HeLaBa Helaba Invest is a 100% subsiduary of the Landesbank Hessen-Thüringen and manages assets to the value of circa 70 billion as one of the leading capital investment institutions. Helaba Invest s strategy comprises two key elements: active Fund Management based on quantitative investment concepts and the services as Master KAG. To meet the very minimum requirement for Risk Management (InvMaRisk), the appropriate controls and security measures must be implemented for electronic data processing To manage this successfully Helaba has partnered with Equinix for more than 7 years, where, due to the provision of data centre services shared and dedicated Business Continuity seats, we are well prepared for emergencies. We know we can always count on Equinix for service quality and optimal customer support. Michael Böhm, Group Leader IT, Helaba Invest, Kapitalanlagegesellschaft mbh. Be prepared: Regular Testing Our consultants are often engaged by client organizations to assist with planning and conducting test exercises designed to increase BCM capabilities and competencies amongst your staff and management. The scenarios align with the client s BC plan and identified threats. The simulated incidents will be practical and realistic, providing a real-life scenario that will test the client s exercise objectives and expose any weaknesses to be addressed. Based on a proven methodology using pragmatic, no-license tools, our approach supports you through the entire Business Continuity Planning process and, most importantly, the continuous management of your information.

6 EQUINIX BUSINESS CONTINUITY SERVICES Infrastructure Recovery Services - Work Area Recovery Keeping the business running - helping our clients employees to continue working effectively during a disruption or incident to help mitigate the impact of a potential crisis or disaster. Equinix Work Area Recovery provides an alternative working environment to support the staff you need to keep up and running, should a potential disaster or other business disruption occur. If your employees are unable to reach, access or remain in their workplace, even a company with the foresight to have a protected and functioning data center may nevertheless be crippled. As part of the Equinix Business Continuity Advanced Services - work area recovery helps enable productivity even in the face of disruption. European organizations are collectively losing more than 17 billion* in revenue each year from the time taken to recover from IT downtime that s the equivalent of 13.5 percent of the proposed EU budget for 2011 Why deploy Infrastructure Recovery and Work Area Recovery Services? Fulfill the immediate need for a safe, easy to reach and functioning workplace Support the implementation of successful recovery plans Ensure the necessary quality technical, infrastructure and environmental services are available to employees during the recovery period Help address risk tolerance and flexibility in a crisis situation Deliver business value by enabling employees to remain productive at all times Support compliance through a comprehensive workforce continuity solution Provide security-rich access to critical applications and files during a disruption Select from several levels of service to match varying needs for preparedness

7 LOWER YOUR RISK WITH DEDICATED SOLUTIONS OR INDUSTRY-LEADING 4:1 SHARING RATIOS Equinix BCS provides the following: Dedicated seats single customer use- any purpose 24/7 Shared seats industry leading maximum 4: 1 sharing ratio Standard equipment consists of a PC, monitor, mouse, keyboard, Voice over IP, desk, stool, power and a network cable: it can of course be changed according to specific customer requirements. Our clients can take advantage of the Equinix business resilience centers. We provide security-rich facilities equipped with communications capabilities, multivendor IT equipment and a state of the art Equinix IBX data centre. Equinix BCS locations are accessed easily by public transportation, equipped with a car park, a canteen or vending machines for the convenience of your staff. No other provider can match the global reach of Equinix. With 98 data centers in 38 major business markets, you can rapidly deploy a scalable, global footprint while maintaining Equinix spremium standards of performance, reliability, security and network choice. Business Continuity Advanced Services Overview Qualified Consultancy through the BCM Lifecycle Work area office equipment shared and dedicated areas Expansion opportunities Supported Testing Exercises Monitoring and standby technical staff Load balanced data centre collocation space for distributed production systems Network Services for connectivity and resilience Real estate and security International, European and local country footprint IT expertise and technical support Each of our options offers the technical and environmental quality, functionality, price competitiveness and flexibility necessary to keep operations going. Options can be used independently or in combination with our BCAS consultancy Services. Equinix s Business Continuity Solutions are designed to bring an added layer of protection to critical operations that include technology and space for maintaining staff operations. By locating our continuity solutions in or within fiber reach of the same secure, reliable and network-rich facilities as our industry-leading colocation services and global ecosystems, we enable today s financial services organisations to effectively identify company risks and evolve their tools to handle or mitigate them. With over 15 years management experience delivering business continuity solutions, Equinix has the expertise to meet escalating customer need with a range of services to keep your business up and running. Our loyal customers comprise leading banks, global corporations and government bodies so you can rest assured and trust us to deliver. Our BCAS team will be pleased to answer any question you may have or to expand upon our services with you in person.

8 Germany Our BCAS team will be pleased to answer any question you may have or to expand upon our services with you in person. Please contact: Bärbel Adamek BS Lead Auditor + 49 (0) Wolfgang Hillenbrand + 49 (0) About Equinix Equinix, Inc. (Nasdaq: EQIX) connects businesses with partners and customers around the world through a global platform of high performance data centers, containing dynamic ecosystems and the broadest choice of networks. Platform Equinix connects more than 4,000 enterprises, cloud, digital content and financial companies including more than 680 network service providers to help them grow their businesses, improve application performance and protect their vital digital assets. Equinix operates in 38 strategic markets across the Americas, EMEA and Asia-Pacific and continually invests in expanding its platform to power customer growth. 8PG_BCAS BROCHUREENGLISH_070911_V Equinix, Inc.