Capabilities Statement. CITEC 317 Edward Street Brisbane, QLD

Size: px

Start display at page:

Download "Capabilities Statement. CITEC 317 Edward Street Brisbane, QLD"

Douglas Tate
5 years ago
Views:

1 Capabilities Statement CITEC 317 Edward Street Brisbane, QLD

2 For over 50 years we have provided technology infrastructure, business solutions and support to state government and commercial organisations nationwide. We are committed to technology advancement and partner with some of the world s most innovative technology vendors. We ve been improving practices, strengthening relationships and delivering a utility model to our clients that aligns technology expenditure with requirements.

3 Our products and services How can we help you reduce ICT complexity? We can help you minimise ICT complexity and improve staff efficiency by providing a single-point solution for your business requirements. Professional Services Security Managed IT Cloud Networks Data Centre Capabilities Statement

4 Professional Services We can provide trusted advisory services for your challenging ICT requirements. Utilising our professional services gives you access to specialist ICT resources to help accelerate your deployment of network, data centre and cloud solutions. We are well equipped to help with the difficulties of replacing legacy systems, virtualising servers or migrating to the cloud, all of which can require lengthy projects and be a drain on precious resources. Architecture Services Cloud Readiness Security Architecture Assessment Network Optimisation Assessment Implementation and Integration Services Backup as a Service Data Centre Our geographically diverse, purpose built data centres feature enterprise-class infrastructure with the security and resiliency to safeguard your valuable data. Our dedicated experts operate in line with legislative requirements, industry standards and best practice methods to provide quality solutions and meet mission critical data centre requirements. We offer a wide range of data centre services; from the housing of ICT equipment under a co-location arrangement, through to fully managed services including networks, cloud and data storage. Data Centre Services Data Centre Network Services Cloud Services Managed IT Services Data Storage Backup as a Service Security Our security services ensure data is protected by trusted security solutions both on-premises and in the cloud. In collaboration with the Queensland Government Chief Information Office (QGCIO), our cyber-security services make use of an aggregated government internet and private fibre networks to provide visibility and intelligence from a large volume of traffic. Our expert security solutions enable the clean, secure delivery of network traffic with the invaluable protection that comes with stringent Queensland Government security policies. QGN Cyber Security Denial of Service Protection DNS Hosting and Blocking QG Internet Gatway Monitoring Intrusion detection and Prevention systems Managed Firewall Web Application Firewalls Operational Intelligence, Logging and Reporting Authentication and Remote Access SSL Certificates CITEC

5 Managed IT Through our Managed IT services, we become an extension of your IT department, allowing you to scale, achieve greater flexibility, and focus on your core organisational objectives. We offer a single-point managed IT solution with full service capabilities across server, operating system, network, database and application servers. Cloud Management Operating System Management Server Management Mainframe Hosting Database Management Network Management SAP Basis QCloud QCloud enables you to expand and contract your IT infrastructure on demand, eliminating the need to purchase excess capacity and effectively reducing both operating costs and capital expenditure. Our secure hosted QCloud platform delivers compute capacity, data storage and network capabilities that have been specifically designed for the broad requirements of government, whilst our self-service web interface ensures that agencies are able to exert a high degree of control over their cloud services. Available in three different delivery options, QCloud resides in Queensland Government managed data centres, ensuring high availability, low latency, rigid security, perpetual data-sovereignty and Brisbane-based cloud specialists for support. QCloud OnDemand QCloud Committed QCloud Dedicated QCloud Data Storage QGN Cloud Connect Networks Our Queensland Government Network connects all agencies to Queensland Government data centres, Govnet, several cloud providers and the internet. With near limitless bandwidth, this critical service delivers high capacity, carrier grade Ethernet services for multipoint communication and enables end-to-end business continuity failover within milliseconds. By sharing connections in this way, government agencies can avoid the cost and inefficiencies of duplicated services. QGN Ethernet QGN Data Centre Network Services QGN Cloud Connect Queensland Government Internet Denial of Service Protection Network Management Capabilities Statement

Our infrastructure CITEC is currently managing 18,116 1.

6 Our infrastructure CITEC is currently managing 18, , kW network devices petabytes of data servers data centre power Our key strengths Single point of contact with highly available, 24/7 support delivered by staff in Brisbane Single-point, fully managed data centre, cloud, managed IT and connectivity services Government managed data centre, cloud and connectivity infrastructure All infrastructure hosted within Australia Flexible, scalable solutions Government expertise CITEC

Networks

Networks +617 3222 2555 info@citec.com.au Queensland Government Network (QGN) Our Queensland Government Network (QGN) is central to the ICT services we provide. It is a government owned and managed network,