2006 Amadeus IT Group SA

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2 Amadeus owner structure Amadeus Management 2.08% Lufthansa 11.44% Iberia 11.44% Air France 22.88% BC Partners Cinven 52.16% 2.4 billion net revenue (2005) 2

3 Amadeus A powerful industry provider hosted airlines Uptime on central system world s scheduled network airline seats Physical database accesses / sec bookings processed End-user requests / sec 3

4 Data Guard+TTS Upgrade Method Online Production Traffic For a detailed and complete technical description of this method, please refer to the paper: OTN Case Study: Amadeus Using Data Guard for Disaster Recovery & Rolling Upgrades System P /deploy/availability/pdf/amadeusp rofile.pdf Application 4

5 Build a Data Guard Image of Production Production Traffic Online Set up a new archive destination Restore a Backup in a new host Recover it to the most recent Point in Time Set the Data Guard Mode System P Data Guard PHY Monitor regularly the gap between the two DB s Make sure the gap is small enough to fulfill the upgrade SLA Application 5

6 Create a 10g DB without Application Data Production Traffic Online Create an empty Oracle 10g Database in the same host as the Data Guard DB System Application P Data Guard PHY Configure this DB to the 10g specific needs Temp TS size init.ora parameters User definition Procedure creation 6 10g

7 Capture Specific Production Traffic Online Capture non-transportable Application objects: Sequences Synonyms Grants System Application P Data Guard PHY Initiate a DDL freeze period Remark some of these objects might need to be captured during the upgrade window 7 10g

8 Stop the Data Guard Transport Production Traffic Write Outage Stop the Application Alternatively, stop only the Write workload Force one last archive log in the Prod DB Disable Redo Transport and Complete recovery System P Data Guard PHY Application 8 10g

9 TTS the Application Data Read Only Traffic Write Outage Transport the Application objects from the to the 10g Database System PHY P Create the non-transportable Application objects: Sequences Synonyms Grants Application TTS Set the 10g DB in Full Production Mode 9 10g

10 Open Up Production Traffic to the new environment Production Traffic Online Start the Application against the new Prod DB Validate the new environment System PHY P Open the Application in Read Write Application 10 10g

11 Fallback Scenario Production Traffic Online Restart the Application against the original Prod DB Take the decision to Fallback while the validation period. Doing it later might represent data loss System P PHY Application 11 10g

12 Advantages Online Online Online Online Write Outage Write Outage Online Online Very Quick Upgrade method as it is based in Transportable Tablespaces Export/Import Amadeus cases proven upgrade in less than 10 minutes Possible to run under a Write Outage only Applications that allow a short period of Read Only do not experience an Outage during the upgrade New Production environment can be made operationally ready prior to the migration Less than 10 minutes in the rehearsed cases New Production environment validated prior to cut over Several hours of validation possible prior to the cut over Possibility to rehearse the process directly in Production prior to the cut over 12

13 Advantages Optimized Fallback Scenario Original Prod DB not touched by the upgrade method To Fall back, just restart the application pointing to the original DB Once the Application is open in RW to the new 10g DB there might be data loss Can be used to move to a new Unix host OS affinity needs to be maintained Move to a new location Allow the upgrade of some system components: OS version/patch level Volume Manager upgrade HW upgrade 13

14 Disadvantages Recommended to have a new Unix host for the PHY It can be done with one single Unix host, but increases the risk to Production Expensive process for very large DB s Two full size Production DB s during the migration period Though, the new HW requirements will be temporary only during the upgrade period All Operational processes need to be implemented to the new host: Backup and recovery framework Monitoring processes DB Batches need to be ported 14

15 Current Status in Amadeus Process used in the first /10g upgrade performed in Amadeus Process used several times in upgrades to and Process used to move DB s to a new Unix Host HW Upgrade or capacity increase OS and/or Volume Manager Upgrade Application affinity consolidation or distribution as part of risk mitigation 15

16 16 Thank you.

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