DPS Telecom Your Partners in Network Alarm Management

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1 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper TKP: Accessing T/Mn s MySQL Server and Querying the event_histry Table Once yu ve installed the T/Mn SQL Server mdule, yu ll want t access histry reprts and view trending data by date, site, r certain types f alarms. T view yur histry data and relevant subsets, yu will have t query the event_histry table. This techn knwledge paper can help yu if: Yu need t view the event_histry table Yu want t learn hw t execute queries against the event_histry table t view subset data Yu need help accessing the SQL server. Quick Reference Chart Trubleshting Checklist Nte: This dcument assumes that yu ve installed and cnfigured the SQL mdule fr T/Mn. If yu have nt yet dne s, see this dcument first. Dwnlad and Install Database Administratin Sftware There are many free database editing/administratin prgrams. Fr purpses f this dcument, we re ging t use Navicat Lite, available frm Navicat.cm, hwever, any free database administratin sftware will wrk. Install with typical settings

2 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper Establish a cnnectin t yur T/Mn SQL Server: Click Cnnectin in the upper left crner, and select MySQL Enter a name fr the cnnectin (this is fr yur benefit, and nt linked t a setting n T/Mn In the Hst Name/IP Address: field, enter the IP address f yur T/Mn Prt: 3306 User Name: Enter the name f the Linux user (Webmin Users) yu will use t access the database Passwrd: The passwrd fr the user established in the previus field. Nte: Yu can find Linux users by lgging int the webmin client ( and selecting System> Users and Grups. By default, the dps_admin username shuld have database access rights. Yu can click Test Cnnectin t test yur settings, r OK t cntinue. If yu cannt access the database: Make sure yu have access rights t the database Access the T/Mn LNX Webmin Client by typing in yur web brwser.

3 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper Click Table Permissins t add permissins t access the event_histry table Enter dps_admin fr the username and dpstelecm fr the passwrd t lgin Navigate t Servers>MySQL Database Server>Table Permissins Click Add new permissins in database Add Permissins: In the Table field, select event_histry In the Username field, select the right-mst radi buttn and enter dps_admin Select all Table and Field permissins. Click Create Add permissins fr the user wh will access the SQL Database Return t Navicat (r yur database administratin prgram) and attempt t re-access the T/Mn SQL Server by duble-clicking yur cnnectin. If yu still cannt cnnect t the SQL Server, cntact DPS Supprt Access yur event_histry table Duble-click the cnnectin yu just created (in the navigatinal pane f the Navicat interface) t establish a cnnectin.

4 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper Duble-click the tmn_data table t access the database. Click Tables, and then select event_histry t view yur T/Mn s full histry reprt. View data in the event_histry table Nte: The T/Mn histry table cntains a great deal f data. See infrmatin belw fr help executing queries t view smaller subsets f data. Execute Queries t view subsets f data Click New Query t start building queries fr the event_histry table Click Query>New Query in the Navicat menu bar t begin building queries. The event_histry table will remain pen in anther tab. Yu can switch t the event_histry tab t view clumn titles and data values (als available at the end f this dcument). Switch between yur table and query builder using the tabs at the tp f the page Nte: If yu want t view yur query and event_histry table simultaneusly (rather than switching between tabs), yu can click and drag either tab ut f the windw t make it appear in its wn windw. Build yur query by typing text int the Query Editr. Click t execute the query. Results fr yur query will appear in the lwer half f the query editr, in the Result pane.

5 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper Execute queries and view results in Navicat Save queries yu wish t execute ften by clicking the Save buttn. Saved queries prevent yu frm having t rebuild a query every time yu want t run a reprt. Nte that yu may still have t update data values in saved queries t get relevant results. Fr example, if yu want t execute a weekly query fr alarms triggered in the previus week, yu ll have t update date values every time yu execute the query t return relevant data. SQL Query Basics SQL queries cnsist f strings f statements, designed t prduce subset results frm a larger pl f data (the event_histry table). Query syntax cnsists f cmmands, table/clumn names, and data values. Basic SQL Syntax: COMMAND clumn_name,clumn_name FROM table_name QUALIFIER data_value - The cmmand executed and n which clumns. - The table n which the query is executed (event_histry) - Qualifies query results against a data value Intrductin t Cmmands fr Use with the event_histry table: Use the Select statement t query specific clumns f data. Ex. Executing a query: SELECT EventDateTime,AlarmState,PintName,SiteName FROM event_histry will return all data frm the listed clumns.

6 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper Use the Order By mdifier t srt data in yur query results. Yu can rder results in ASCending r DESCending rder Fr example: SELECT EventDateTime,AlarmState,PintName,SiteName FROM event_histry ORDER BY EventDateTime DESC Use the scrll-bar t scrll thrugh results r the Exprt Wizard t exprt data t ther frmats. Or use further mdifiers in yur query t prduce mre relevant results. Use the Where statement t qualify statements (such as the SELECT statement), extracting recrds that meet the requirement. Using the example abve, yu can further reduce the statement t shw events fr a specific site by executing the query: SELECT EventDateTime,AlarmState,PintName,SiteName FROM event_histry WHERE SiteName= DPS Supprt Use the Between qualifier in cnjunctin with Where t specify a range f values t display. Fr example, yu can display data fr the specified clumns n the date f 8/8/2011 by executing the query: SELECT EventDateTime,AlarmState,PintName,SiteName FROM event_histry WHERE EventDateTime BETWEEN :00:00 AND :59:59 ORDER BY EventDateTime DESC

7 DPS Telecm Techn Knwledge Paper Yur Partners in Netwrk Alarm Management See fr mre infrmatin abut writing yur wn SQL queries. As yu wrk with infrmatin acrss multiple tables, yu may start executing table jins and ther cmplex cmmands requiring additinal reading/training. Clumns in the event_histry table Clumn Descriptin Data Range/Frmat IPAddr EventDateTime The IP address f the device reprting an event t T/Mn The date and time at which T/Mn recrds the event. Prt The virtual prt jb (plling leg) n which the event ccurred Address The Device address (DCP) reprting an event Display The Device Display reprting the event. Fr mre infrmatin, see the display mapping sectin f yur T/Mn manual Pint The pint address f an alarm 1-64 EventCunter A cunter fr events. Restarts if cleared in T/Mn, r all device alarms are cleared and the unit reinitialized. AckDateTime The Date and Time fr each acknwledged (ACKed) event xxx.xxx.xxx.xxx Year-Mnth-date Hr:Min:Sec Ex :54: (Values vary by device and expansins. A typical NetGuardian has 11 displays) Year-Mnth-date Hr:Min:Sec Ex :54:36 Unacknwledged events will read (Null) Initials The initials f the user wh acknwledged an event ABC AlarmState The state f the alarm event, clear r failed C = Clear F = Failed/Set S = Silenced AlarmLevel The Severity f an alarm A = Critical B = Majr C = Minr D = Status SubDevice The Name f the sub-device that recrded the event Three letter designatin fr the (BAS, DX1, etc.) subdevice. STD = standard SiteName The name f the site t which the event belngs Site Name PintName The pint descriptin fr an event Pint Descriptin AuxPintName The Auxiliary Pint Descriptin fr an event Aux Pint Descriptin (NetGuardians withut Auxiliary Pint Descriptins will have n entry) AlarmStatus DispDesc ReceiveDateTime TStamp AlmType The status f the event, alarm r clear The display descriptin fr the event (i.e. display 11 fr mst NetGuardians are system alarms) The plled device s time-stamp fr an event. (i.e. a NetGuardian sets an alarm at 10:15 but T/Mn desn t see the event until 10:18 yu will see a difference between the TStamp and EventDateTime fields) The timestamp fr when the SQL server receives an event. The specific alarm type fr the event Values fr the AlmType Clumn in the event_histry table: ALM = Alarm CLR = Clear Site Descriptin Year-Mnth-date Hr:Min:Sec Ex :54:36 Year-Mnth-date Hr:Min:Sec Ex :54: (see the table belw fr alarm types)

8 DPS Telecm Yur Partners in Netwrk Alarm Management Techn Knwledge Paper AlmType Value Descriptin 0 HardAlm: Nrmal Alarm Pints 1 SftAlm: A derived alarm (a sftware alarm) 2 EsysAlm: If card is up/dwn 3 IntAlm: Internal Alarm 4 RsvdAlm: 5 SecAlm: User events lgin, lgut, etc. 6 CtrlAlm: Cntrl/Relay events 7 AlgAlm: Analg Value (fr histry nly nt an alarm) 8 PgHistAlm: Pager/Ntificatin events file nly, never t screen 9 NullAlm: 10 AlgPerAlm: Analg value fr peridic histry lgging 11 AlgThrAlm: Analg value fr threshld alarms. Lgs analg data when an analg value crsses a threshld alarm 12 SilWinAlm: Silence windw events 13 SilAlmAlm: Silence alarm events 14 BASevent: Building Access System event 15 DialHistAlm: Dialup errr (i.e. busy, n carrier) If yu cntinue having truble, please cntact DPS Telecm tech supprt at (559) r supprt@dpstele.cm.

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