Oracle Identity Manager 11gR2-PS2 Hands-on Workshop Tech Deep Dive Provisioning and Reconciliation

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1 Oracle Identity Manager 11gR2-PS2 Hands-on Workshop Tech Deep Dive Provisioning and Reconciliation Principal Product Manager, Oracle Identity Governance

2 Provisioning Oracle Confidential Do 2 Not Distribute 2

3 Agenda - Provisioning Entities Lifecycle Application Instance Entitlement Roles Connected Resources vs. Disconnected Resource Access Policy Access Policy Harvesting Sunrise / Sunset of Accounts Oracle Confidential Do 3 Not Distribute 3

4 Concepts Catalog Collection of all request-able entities, namely, Roles, Application Instances and Entitlements. Application Instance An entity representing an actual target server instance. Abstraction of ITResource and Resource. Dependent App Instance Still based on Resource Object. Entitlement First class entity representing privilege in target system. Admin Roles OOTB roles having permissions for specific operations on entities. Viewer User who has this role,when requests entity goes through via request & approval Administrator To manage (CRUD) entity via sys admin console. Authorizer direct operation without request & approval. Disconnected Application Instance/ Entitlements Any system for which OOTB connector not available e.g Laptop, Cellphone, Badge, Any custom application. And yes, no Design console needed for Disconnected Application Instance & Entitlements. 4

5 Concepts Publishing App Instance/Entitlement to Org Account type To make them available for requester. primary The very first Provisioned Account. Entitlements are initially associated to primary account. other All other accounts other than primary and service account. service Account that is marked as a service account. Service account can not be a primary account. Process form-field properties ITResource = true (process form with multiple ITResourceLookup fields) Entitlement = true (on child form to mark field as entitlement) AccountName = true (the unique attribute on process form that can be tagged as account name) AccountDiscriminator = true (column uniquely identifying resource instance across multiple ones provisioned for the same resource) Form UI construct necessary to provide request data. Sandbox Defines logical start & end point for UI customization. 5

6 High level flow - How it all fits together? 6

7 On-boarding Application Instance Connected Application Instance Install connector Tag properties ITResource=true, AccountName = true, Tag Entitlement = true in child process form. Create Sandbox. Create Application Instance Create Form and associate to Application Instance Onboard Entitlements Run Lookup recon scheduled job Run Entitlement Synch scheduled job/ Run Catalog Synchronization job (Automatic) Publish Application Instance (and its entitlements) to Organization 7

8 On-boarding Application Instance Disconnected Application Instance Create Sandbox. Create Application Instance (check disconnected) Create Form/Child Forms and associate to Application Instance OIM artifacts created behind the scene. Publish Application Instance to Organization Use Entitlement Loader schedule task in Flat File connector to load lookups/entitlements Run Catalog Synchronization job. Customize request form for more UI cosmetic changes or add new attributes Enrich the catalog entry for disconnected app instance or entitlements to assign fulfillment responsibility Enhance the fulfillment composite To model task assignment rules based on application metadata and compliance objectives. To connect to Third Party ticket management systems (BMC Remedy TM, CA Service center etc.) 8

9 On-boarding Entitlements Connected Entitlements Import connector. Tag Entitlement = true in child process form. Run Lookup Reconciliation Job Run Entitlement List Job Run Catalog Synchronization Job. Publish all Entitlements to Organization Disconnected Entitlements Create Child form using UI Add field of type Lookup Populate lookup manually or by using flat file based lookup recon (covered in Lab 16) Run Entitlement List Job Run Catalog Synchronization Job. 9

10 Adding Entitlement via UI 10

11 Catalog Based request 11

12 Entitlement Provisioning 12 12

13 Manual Provisioning Task 13

14 Manual Provisioning Task Configuration 14

15 Application Instance Life Cycle 15

16 Entitlement Life Cycle 16 16

17 Schedule Jobs Lookup Reconciliation Task - Populates Lookup Target System LKU/LKV ENT_LIST (if marked Entitlement=true) Entitlement List Populates Entitlements. LKV ENT_LIST CATALOG Catalog Synchronization Job Populates catalog. ENT_LIST CATALOG APP_INSTANCE CATALOG Entitlement Assignments Populates Provisioned Entitlements. UD_CHILD ENT_ASSIGN (for upgrade) Entitlement Post Delete Processing Job Entitlement life cycle (on deletion impact on catalog, provisioned entitlements) Application Instance Post Delete Processing Job App Instance life cycle (on deletion impact on catalog, provisioned accounts) Update Accounts With App Instance Job Create App instance based on ITResource + Resource Object Update accounts that do not have app instance associated to them. 17

18 Impact on OIM Features Deployment Manager Changes to export application instance Connectors (No Mandatory impact, choice to leverage the properties optionally) New properties AccountDiscriminator=true, AccountName=true, ITResource=true, Entitlement=true The Entitlement values populated in the lookup tables are of the format ITRESKEY~ENTCODE OIM-OIA integration - No functional changes SOD Integration - No functional changes Reports - No functional changes Audit - No functional change in Audit engine. Bulk load - No functional changes. 18

19 Special Request Status related to Fulfillment (Provisioning) Post Operation Processing Initiated After operation level approval is done. (This is R2 status) Approval Complete Fulfillment Pending In case of disconnected app instance/entitlement, after approval completed, h/w, manual provisioning task is yet to be completed. (This is post R2 status) Approval Complete Fulfillment Rejected After operation level approval done, manual provisioning task is Rejected. Request Fulfillment Failed When provisioning fails. Request Fulfillment Failed After Max Retry When provisioning fails after Rejected provisioning task is retried max. # of times. 19

20 Access Policy: RNLA/DNLA Accounts provisioned via AP will either be Revoked or Disabled if policy ceases to apply. i.e They will no longer be in provisioned state in any case. Flags in AP definition RNLA Revoke if No Longer Applies. (marks OIU_REVOKE = 1) DNLA Disable if No Longer Applies. (marks OIU_REVOKE = 2) If more than one policies applies, one with Revoke and other with Disable, then Disable takes precedence. i.e (OIU_REVOKE = 2) Entitlements (child data) are always revoked (for both Disable/Revoke case). If policy applies again, accounts in Disabled state are Enabled rather than Provisioning new account. If AP is with Approval, Request is only created for Access Policy Based Provision (and not for Disable, Enable, Revoke action. ) Anything that is not RNLA, will become DNLA as a part of upgrade

21 Access Policy Evaluation Only Via Schedule Task 21 21

22 Pre-Upgrade guidelines for Provisioning AccountName=true Account login on the parent form. Every RO should have ITResource (except GTC). ITResource=true (for RO with multi ITRes on process). Entitlements in lookup (LKV) must have ITRes key prefixed to the encoded values using ~ (tilda). Ex - 14~CN=AITTAA0,DC=abc,DC=com. Entitlement=true Entitlement fields in the child tables Entitlement=true should be same as the key attribute for the child data in reconciliation field mapping. AP must have ITRes field populated with default value. AP with RNLA unchecked = DNLA in R

23 Access Policy Harvesting Oracle Confidential Do 23 Not Distribute 23

24 Background and Requirement Usecase Reconciled / bulk loaded user accounts are not managed by access policy even if access policy is applicable to user once role is assigned to user via membership rule or direct assignment. Current Workaround Run ad-hoc query to associate access policy to account. This is manual error prone process and is not validated by access policy engine. Strategic Solution Enhance access policy engine to link access policy to reconciled and bulk loaded accounts after policy evaluation by access policy engine. Oracle Confidential Do 24 Not Distribute 24

25 Mandatory points for Access Policy Harvesting XL.AllowAPHarvesting = true Policy to be linked should be marked retrofit 'XL.AllowAPBasedMultipleAccountProvisioning = true A field on process form should be marked with property Account Discriminator = true Access Policy defaults for account discriminator field should be populated. Note: Only Reconciled and bulk loaded accounts are linked with access policy as per policy evaluation engine. i.e Direct / Request Based provisioned accounts are not considered for AP Harvesting. 25

26 How customer will uptake this feature? Use case1: Set points for AP Harvesting. Users are reconciled / bulk loaded Role are reconciled / bulk loaded Role memberships are reconciled / bulk loaded Accounts are reconciled / bulk loaded (only after user are loaded) Access Policies are configured / imported. At this point, users are marked for AP evaluation Evaluate Policy ST runs Policies are linked to accounts. Verify child data is linked to policy based on child data matching. 26

27 Test cases Use case 2 Create multiple access policies with the same object so that multiple access policies are applicable to reconciled/ bulk loaded accounts. Verify AP with highest priority is linked to account. Use case3 After policy is linked to account after AP Harvesting, make AP cease to apply (by removing role from user or by removing role for AP association). Note, resource is revoked / disabled based on Revoke/Disable if No Longer applied (RNLA/DNLA) flag. 27

28 Test cases Use case 4 Set mandatory points for Access Policy Harvesting as false (one at a time) Verify harvesting is not succeeded for both account & parent/child data. Use case 5 Verify Direct / Request Based provisioned accounts are not considered for AP Harvesting 28

29 Sunrise / Sunset of Accounts and Entitlements Oracle Confidential Do 29 Not Distribute 29

30 Overview Sunrise of accounts Accounts can be provisioned with a future start date i.e. future sunrise date. Accounts with future start date will be Provisioned to target but Disabled until start date is reached. Entitlements can be granted to such accounts. Once start date is reached, accounts will be Enabled. Sunset of accounts Accounts can be provisioned with an end date i.e. sunset date. Once account end date is reached, account will be Disabled or Revoked based on the system configuration. 30

31 Overview Sunrise of entitlements Entitlements can be provisioned with a future start date i.e. future sunrise date. Entitlements with future start date will be saved in OIM with a special status Future_Grant and NOT propagated to the target. Once start date is reached, entitlement will be propagated to target. Sunset of entitlements Entitlements can be provisioned with an end date i.e. sunset date. Once end date is reached, entitlement will be Revoked. Note: For connectors such as EBS that support passing entitlement valid_from, valid_to fields as part of the entitlement data, current functionality will still be supported. 31

32 Overview Provisioning of accounts/entitlements to a disabled user Accounts can be provisioned to user with a future start date. These accounts will be Disabled Entitlements can also be granted to such disabled users. 32

33 Overview Scope of this project: Provisioning APIs enhanced to handle sunrise/sunset of accounts and entitlements. Schedule tasks added : Sunrise of Accounts and Entitlements Sunset of Accounts and Entitlements Current assumption is schedule tasks will be run once DAILY. There are 2 schedule tasks so customer can control the frequency of sunrise/sunset independently. Direct and request-based provisioning of accounts/entitlements supported. No UI support 33

34 Dynamic Organization Membership Oracle Confidential Do 34 Not Distribute 34

35 Existing OIM R2PS1 Functionality OIM R2PS1 allows user to be associated with one static organization called the home-org of the user. End user by default will only be able to access the resources available in the home-org. To access the resources in other organizations user has to have some kind of Admin Role memberships in other organizations. 35

36 Dynamic Organization Membership Dynamic Organization (membership) establishes the dynamic membership of User with a given organization. The rule to establish dynamic membership is created per organization. One Org-User membership rule per organization. Dynamic Organization results in a given user being part of multiple organization and request resources available in these organizations. The dynamic memberships can be revoked by changing the membership rule or the User attribute. 36

37 What s New? The dynamic org membership introduced following new functionalities in OIM: Ability to define/create Org-User Membership rule. Ability to preview the org-membership changes before applying the changes Offline evaluation (scheduled job) & Inline evaluation of the membership rule. Users getting assigned to new organizations as soon as they are created or their attributes modified. Requesting for resources in dynamic-organizations through catalog. Getting extended User memberships via SPML and Req-WS. 37

38 Create membership rule The org-user membership rule can be created from the Organization -> Members tab: The Add rule button allows to create the dynamic organization membership rule for the organization. The Add Rule will open the Rule Editor window. 38

39 Create membership rule (contd..) The Rule Editor window allows to create the membership rule on the user attributes : Multiple logical expression can be added to a rule condition. Clicking on Preview Results tab allows to preview the result before saving. 39

40 Preview memberships The Preview Results tab on the Rule Editor allows to preview the results of rule before saving the rule. Once satisfied with results, clicking on Save will set the rule information. 40

41 Offline vs Inline evaluation On the Organization -> Members tab, the memberships can be evaluated in either offline ( Apply ) OR inline ( Apply & Evaluate ) mode. In the inline mode the dynamic org-user memberships will be evaluated immediately in the post-processing stage. In the offline mode the dynamic memberships will be evaluated by a scheduled job Refresh Organization Memberships. The job runs every hour by default. 41

42 Refresh Organization Memberships Scheduled job The scheduled job Refresh Organization Memberships is accessible from the Scheduler link in the sysadmin console. 42

43 Membership evaluation during User Create/Modify/Delete The User create/modify/delete triggers the inline post-processing of the dynamic org membership evaluation. The Organizations tab in the User details screen will show both static(home) org as well as dynamic-org of the User. 43

44 Requesting Resources The catalog able resources in the dynamic organization can be requested from the catalog screen: In this case, Samantha (an end user) is requesting a role(uscontractor) that is only available in Samantha s dynamic organization (US_Contractors) 44

45 Getting User memberships via SPML and Request-WS 45

46 Reconciliation Oracle Confidential Do 46 Not Distribute 46

47 Key Concepts - Reconciliation Reconciliation is the process by which operations, such as user creation, modification, or deletion, started on the target system are communicated to Oracle Identity Manager. The reconciliation process compares the entries in Oracle Identity Manager repository and the target system repository, determines the difference between the two repositories, and applies the latest changes to Oracle Identity Manager repository. The following entities are reconciled: User Account Organization Role Role hierarchy Role membership 47

48 Key Concepts - Reconciliation Mode Regular Reconciliation event would contain ALL data and will be handled without additional processing. Performance benefits Changelog Reconciliation event should contain only that data that got changed and will be handled with required processing. Mode can be configured in the Recon profile or as a flag with Reconciliation event creation API. Approach (connector implementation) Full Incremental Additional scenarios Status Authoritative Account Future dated 48

49 Key Concepts Types of Reconciliation Trusted Source Reconciliation Target Resource Reconciliation 49

50 Trusted Source Reconciliation If data is reconciled from a system that drives the creation of users, roles, role memberships, or role hierarchies in Oracle Identity Manager repository, then that reconciliation mode is called identity reconciliation, or authoritative source reconciliation, or trusted source reconciliation. The system that is being reconciled from is referred to as the authoritative source for the enterprise identities, and may be an HR system or a corporate directory. 50

51 Trusted Source Reconciliation 51

52 Target Resource Reconciliation If the target system identities are accounts that get reconciled to Oracle Identity Manager, then that is target resource reconciliation or account reconciliation. This type of reconciliation is to reconcile a specific resource object that represents the target system being managed. There is always a corresponding provisioning flow for it. The identity retrieved from the target system maps to a resource object instance that has been provisioned to a user or organization. 52

53 Target Resource Reconciliation 53

54 Reconciliation Process Flow 54

55 Oracle Proprietary and Confidential 2011 Oracle Internal Use Only Page 55

56 56

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