Enterprise Manager 12c Cloud Control Overview Plus Database Lifecycle Management Pack Porus Homi Havewala

Transcription

1 Enterprise Manager 12c Cloud Control Overview Plus Database Lifecycle Management Pack Porus Homi Havewala Senior Manager, Enterprise Technology Oracle Corporation (ASEAN) Copyright 2011, Oracle Corporation and/or its affiliates

2 Oracle s Continuous Innovation - since 1977! Oracle Built in Java VM Partitioning Support Built in Messaging Object Relational Support Multimedia Support Data Warehousing Optimizations Parallel Operations Distributed SQL & Transaction Support Cluster and MPP Support Multi-version Read Consistency Client/Server Support Platform Portability Commercial SQL Implementation Oracle 5 Oracle 6 Oracle 7 Oracle 8 Oracle 8i Oracle 11g Exadata, Exalogic... Real Application Testing Advanced Compression Automatic Storage Management Transparent Data Encryption Self Managing Database XML Database Oracle Data Guard Real Application Clusters Flashback Query Virtual Private Database Oracle 9i Oracle 10g

3 Oracle s Concept of Grid Computing Virtualizes and Pools IT Resources Sized for peak load Difficult to Scale Expensive to Manage Pools of shared resources Re-distribute resources as needed Cost efficient Cloud, a superset of Grid, has self-service, metering and chargeback in addition

4 Manage the Grid / Cloud EM12c Cloud Control (previous version called EM11g/10g Grid Control) manages multiple Databases can be versions 9i, 10g, 11g also manages a lot of other things! EM11g/10g Database Control with every 11g/10g Database manages a single database

5 Enterprise Manager Cloud Control Management that Scales to the Cloud/Grid Central Management for the complete platform Dramatically lower operations costs DBA Teams can fully administer databases, set up and schedule RMAN backups, create and monitor DATA GUARD standbys, and also setup and schedule other SQL, Pl/SQL, Shell script jobs across databases. Includes Business Transaction Management, Service level management, Application to Disk Management, and now also Cloud Management (hence renamed to Cloud Control). Manage many systems with little incremental cost, architecture fully scalable in the following manner: Use multiple OMS (management servers) and load balancer to manage thousands of targets as seen in the central Enterprise Manager topology diagram in the next slide.

6 Enterprise Manager Central Site Topology Oracle Management Service (OMS) + Agent + Agent Repository DB (Single instance or optionally RAC) + Agent + Agent Target Servers (Production or Test or Development) Hardware (preferred) or Software Load Balancer

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9 Use Enterprise Manager You are using Power DBA Technologies so you can Manage MORE databases MORE applications MORE users, larger databases MORE mission-critical applications Become MORE proactive and strategic MORE important and valuable! Get MORE sleep at night! MORE weekends off!

10 The Three Pillars of Oracle s Management Strategy since previous version Enterprise Manager Grid Control 11g Business Users & Customers Web Portal Business Transaction Product Catalog Order Entry Service Shipping Service Business Services & Activities Business Transaction Billing Service Other Services Business Driven Application Management Packaged Applications Custom Applications Third Party Applications Services Cloud Middleware Databases Oracle Support Virtual Environments Servers Storage Integrated Application-to-Disk (Cloud) Management Integrated System Management & Support

11 Built-in and Integrated Manageability Oracle s Complete Enterprise Software Stack Leader in the complete enterprise application stack Management built-in to every tier Integrated manageability across the entire stack

12 Integrated Application-to-Disk Management Only Oracle Can Deliver Complete Stack Management Integrated manageability across the entire stack Best of breed manageability built into each tier Ops Center (previously from SUN) extends management to infrastructure layers

13 Oracle Enterprise Manager Hardware. Software. Complete. Event and Service Desk Connectors Services Cloud Integration Bi-Directional Connectors to exchange alerts, events Comprehensive Connectors to IT Service Management Systems Third Party Plug-ins Rich Set of Plug-Ins to Monitor Non- Oracle Products Sun Ops Center Now Part of Oracle Enterprise Manager Product Family

14 Oracle Enterprise Manager Evolution

15 Oracle has the Broadest, Most Complete Range of Enterprise Cloud Services Self-Service Database Access Cloud App 1 App 2 App3 VM VM VM DB DB DB Java Platform Oracle VM Exadata/non-Exadata Exalogic/non-Exalogic Infrastructure-as-a- Service (IaaS) Database-as-a-Service (DBaaS) Increasing Enterprise Value Platform-as-a-Service (PaaS)

16 Oracle Enterprise Manager 12c Cloud Management 2.0 Meter & Charge Manage Monitor Optimize Applications and Business Services Platform as a Service Database as a Service Infrastructure as a Service Deploy Plan Setup Test Build Complete Cloud Lifecycle Solution lifecycle Manage all phases of the cloud Unified and Automated Management Across the entire cloud stack, and across all cloud services - from a single product Business-Driven Clouds Application-aware clouds that automatically adapt to business services and activities

17 Oracle Enterprise Manager 12c Solution Overview

18 Enterprise Manager 12c Major Themes

19 Oracle Enterprise Manager : A Glimpse of Management Packs Database Diagnostics Pack Performance Diagnostics & Monitoring (AWR, ADDM), Alerts & Notifications Database Tuning Pack Performance Tuning: SQL Tuning Advisor, Access Advisor, SQL Profile, On-line SQL Monitoring, Automatic SQL Tuning, etc. Database Lifecycle Management Pack Configuration Management Capture & Centralize information about all hardware and software resources, historical change tracking, security/configuration rules and violations. Provisioning and Patch Automation Deployment of Oracle Software, applications and patches. Provision entire software stack including OS, Middleware and database. Cloning. Change Management Capture & compare metadata (dictionary) definitions, track changes in a single db or compare multiple databases, reverse engineer db & schema definitions, capture & version baselines, compare dbs & schemas or baselines, copy db objects with no/full/subset of data, modify objects on multiple dbs, impact analysis. Brand-new Cloud Management Pack For cloud capabilities including Self-Service, Metering, Chargeback Brand-new Test Data Management Pack For Data Sub-setting to create smaller test/development databases from large production Data Masking Pack For masking of confidential data copied to test/development databases And other packs such as Weblogic Server Mgt Pack EE, SOA Mgt Pack, Application Replay pack, BI Mgt Pack, Identity Mgt pack, Webcenter Suite Mgt pack, Coherence Mgt pack, Oracle Linux Mgt pack, Oracle VM Mgt pack, and other packs and suites!

20 Oracle Enterprise Manager Application Management Suites (AMS) The Oracle Application Management Suites are the most complete, integrated, and best-of-breed application management solutions designed specifically to help Oracle E-Business Suite, Siebel, PeopleSoft and JD Edwards EnterpriseOne customers achieve the desired level of performance, availability, agility and control for their applications while keeping operations costs to a minimum. Four suites are available: Oracle Application Management Suite for E-Business Suite Oracle Application Management Suite for Oracle Application Management Suite for Oracle Application Management Suite for JD Edwards EnterpriseOne Each of these four suites combines capabilities for the respective Application Management, Configuration Management for Applications, Real User Experience Insight (RUEI) and the respective RUEI application accelerator into one single comprehensive product. Application Management Suite for Oracle E-Business Suite also includes features of Application Change Management for Oracle E-Business Suite.

21 A Perfect Storm in IT Operations Four Colliding Pressures Better Quality of Service Average cost of downtime is $42,000/hour. Average hours of downtime/year is 87.*** Better Agility IT Operations Lower Operational Cost Lower Risk 60% 70% of IT budget is spent on operations and maintenance** 40% of CIOs surveyed cite lack of automation tools* Many organizations are 30%* below achievable IT productivity levels * Enterprise Management Associates, 2007 ** CIO Magazine, 2007 *** Gartner in Network World 2004

22 Maximize IT Cost Savings With Oracle Enterprise Manager Reduce operational costs through intelligent diagnostics and automated IT processes Reduce database management costs by 40% Reduce configuration management effort by 90% Reduce patching and provisioning effort by up to 98% Reduce in capital spending on servers by 20% Manage applications top-down from the business perspective by understanding user experiences and business impact of IT issues Avoid online revenue losses up to 25% Maximize staff productivity by 10 times or more Manage entire application lifecycle to increase business agility with comprehensive application quality management and compliance solutions Reduce testing effort by up to 80% Increase test coverage by 95% Increase quality to improve returns These figures are from actual customers who have told us their experiences

23 Oracle Enterprise Manager Centralized Monitoring Centralized, exception driven monitoring using Metrics and Thresholds Define your own metrics Monitoring templates Exception Notification , page, SMS Integration with third party event console Open View, Unicenter, Remedy and more

24 Monitor a Heterogeneous Environment End to end visibility from a single console Overall Availability Incidents Security at a Glance Recent config changes

25 Monitor a Heterogeneous Environment Drill Down to Performance Charts on various metrics (customizable chart page) CPU Memory Processes

26 Monitor a Heterogeneous Environment Critical and Warning Alerts with History Drilldown into the detail

27 Database Lifecycle Management Pack

28 Database Lifecycle Management Pack Key Features and Business Benefits at a glance 35% Productivity Gain Through Automation Discovery & Initial Provisioning Maximize asset utilization, ensure all critical assets are managed 20% Reduction in Capital Expenditures Ongoing Change Management Automated change management reduces errors, improves uptime 33% - 67% Operational Savings for Provisioning and Patching Continuous Configuration and Compliance Management Reduce outages from config errors, lessen business risk from breaches 67% Reduction in Downtime & Effort to Meet Compliance Requirements

29 Database Lifecycle Management Pack Configuration Management Capabilities

30 Out of Control Configuration Management Extreme Pain? Get Extreme Control!

31 EM 12.1: Database Lifecycle Management Pack Discovery and Initial Provisioning Discover Assets and Provision Software on them Ongoing Change Management End to End Management of patches, upgrades, and schema changes Continuous Configuration and Compliance Management Track inventory, configuration drifts and compliance

32 Easy Agent-less Discovery Where no man has gone before: Discover What s Out There Auto-discovery of servers, virtual servers and services using IP scan (NMAP, agent-less) Integrated workflow for agent deployment and target discovery on selected autodiscovered hosts Promote the targets from Unmanaged to Managed

33 Configuration Management Key Themes And Goals INTEGRATED EXTENSIBLE Discovery and Asset Tracking Comparison, History, and Reporting Configuration Compliance Real-Time Config Change Detection Configuration Management Hosts and OS Databases Application Servers Applications CLOUD READY APPS/SYSTEM CENTRIC 34

34 Configuration Management Know what you have and know what you re running Discovery and Asset Tracking Analytics, Change Detection & Control Compliance Assessment & Reporting Configuration Collections Hardware OS Database Application Server Packaged Applications Third Party Out of box topology mapping for key Business Apps Inventory Management (CMDB) Topology Mapping

35 Configuration Management Know what you have and know what you re running Discovery and Asset Tracking Analytics, Change Detection & Control Compliance Assessment & Reporting Search Installations Configuration Change History Real time detection Target Specific Date Range Compare Comparison across application lifecycle 1-to-n and 1-1 Comparison with gold standards

36 Configuration Management Know what you have and know what you re running Discovery and Asset Tracking Analytics, Change Detection & Control Compliance Assessment & Reporting Critical Patch Advisory Automated Security and Compliance Checks Out Of Box Compliance Frameworks & Dashboards Across Database, Middleware and OS Score, Trends and Remediation Advice Real-time Change Detection Change Reconciliation (Authorized, Unauthorized) User Created Rules, Standards and Frameworks Alerts & Reports

37 Configuration Management Keep Track of Assets Tracking of hardware, software, relationships Extensible Collection blueprints for database, operating systems, middleware, business apps Dependency mapping between Physical and Virtual infrastructure Prevention of sprawl through discovery and reporting What are your Database Installations??

38 Configuration Management Keep Track of Assets Tracking of hardware, software, relationships Extensible Collection blueprints for database, operating systems, middleware, business apps Dependency mapping between Physical and Virtual infrastructure Prevention of sprawl through discovery and reporting What are your Host Installations??

39 Configuration Management Inventory Reporting Population trend Version Distribution Configuration Details

40 Configuration Management Keep Track of Assets Tracking of hardware, software, relationships Extensible Collection blueprints for database, operating systems, middleware, business apps Dependency mapping between Physical and Virtual infrastructure Prevention of sprawl through discovery and reporting What is the detailed configuration of your host??

41 Configuration Management Keep Track of Assets Tracking of hardware, software, relationships Extensible Collection blueprints for database, operating systems, middleware, business apps Dependency mapping between Physical and Virtual infrastructure Prevention of sprawl through discovery and reporting What is the detailed configuration of your database??

42 Configuration Management Topology Viewer Represent relationships visually Manage at system level, rather than component level Understand dependencies and analyze impacts Support relationships: Host Database Topology name Listener Out-of-box systems Depends On Used By Create custom view to add new targets to predefined systems

43 Configuration Management Compare Configurations Host to Host - find out what s different!!

44 Configuration Management Compare Configurations Database to Database - find out what s different!!

45 Configuration Management Exadata Compare Oracle Database Machine to Oracle Database Machine

46 Configuration Management Exadata Compare Storage Cell To Storage Cell

47 Standardizing Configurations Compare against gold configuration or baselines Import and Export baselines Scheduled comparison Diff reconciliation

48 Configuration Management Inventory Search And Reporting

49 Configuration Management Inventory Search And Reporting

50 Configuration Management Enriched Comparisons Configuration Comparison and Drift detection Comparison with running systems as well as saved gold standards 1-1 as well as 1-n comparisons Comparison across deployment lifecycles: Dev, Test, Production Comparison using Templates Supports custom as well as Outof-box templates for Oracle products Ability to ignore certain diffs Useful in comparing multi-component systems Database machines Exadata cells Weblogic Managed Servers Fusion Apps Ad-hoc as well as Scheduled comparisons Automatic notification on drift detection Ignore obvious differences to prevent noise Use pre-existing template Apply constraints on configuration value Notify on Diff

51 Configuration Management Compliance Multiple hierarchies Compliance Framework Conceptual folders that map configuration standards to real-world structure of compliance frameworks (PCI, COBIT, HIPAA, CIS, etc) Compliance Standard Collection of rules that gets associated to multiple targets Compliance Rule Checks/Tests that are performed against specific target types Compliance Manager, Security Auditors DBAs, Admins, IT Managers Compliance Frameworks Compliance Standards Rules Rich set of compliance reporting for Administrators and Security Auditors Self-Update features: Notify new content availability Assist in downloading new content

52 Configuration Management Compliance Library

53 Configuration Management Compliance Concepts Framework Standard Rule

54 Configuration Management Compliance Rules Checks / tests that are performed against the environment, e.g: is a parameter value set properly as per best practice guidelines? Three types Rich set of out-of-box rules mapped to out-of-box standards and frameworks For Exadata configuration, CIS, PCI, etc Is a change that happened authorized by a change request? Target-type specific, not target-specific Repository Rule Evaluated against repository data Repository browser to aid in rule creation Real-time Rule Detection of real time activities (file actions, schema actions, process actions) Detection of unauthorized changes through automated correlation against Change Management Systems Weblogic Rule BEA Guardian health checks integrated in Enterprise Manager

55 Centralized Configuration Management Doing More With Less Knowing What You Have Standardizing Configurations Configuration Compliance Detecting Configuration Changes Asset Discovery Automated Inventory HW/SW Configurations Operating Systems Hardware Database Drift Analysis Config Comparison Across the stack Across lifecycles Baseline & Gold Std 1-to-1, 1-to-Many Proactive Checks Out Of Box Frameworks & Dashboards Across Database, Middleware and OS User Created Rules, Standards and Frameworks Real-time Monitoring Real-time Detection Who, What and When Compliance Frameworks SOX. PCI, CoBIT Change Reconciliation Packaged Apps Drift Reconciliation Authorized vs Unauthorized Configuration Search Relationships

56 Configuration Compliance Case Study: Dell Focus on Configuration Compliance Challenges, Steps Taken Identify patches installed in all systems Oracle recommendations, CPU, PSU Service Requests, recommendations Critical one-off Configurations standardized across all systems Results Enforced configuration control Patching Security, Best Practices 30% decrease in incidents month over month Reporting automation reduced staff workload Next steps focus on: Continue to improve current processes Expand use of Configuration Management Integration with Change Management

57 Database Lifecycle Management Pack Provisioning and Patch Automation Capabilities

58 Need Agility and Extreme Control? Command Line Tools and Scripts Application Architecture Diagram Preferred Versions OWSM Browser Admin Client OARM Browser Admin Client SPNEGO Browser Client ObSSOCookie OAM Browser Admin Client OIM Browser Admin Client SPNEGO HTTP(S) 7001(7003) RMI & HTTP(S) & 7777(4443) OWSM WebLogic 10.3 WSM Policy Manager WSM Control OEL bit Oracle Net OWSM DB HTTP(S) 7001(7003) OARM WebLogic 10.3 oarm.war WSM Agent OEL bit Oracle Net OARM DB OARM SOAP HTTP(S) 7001(7003) WebServer OHS OEL5.4 64bit Portal HTTP(S) 80(443) OARM Proxy WebLogic 10.3 Portal 11g OARM Soap libs Access Gate WSM Agent OEL5.4 64bit WebGate FCCB WebLogic 10.3 FCCB OEL bit NAP HTTP(S) (7003) FCDB NAP 6021 WebLogic 10.3 FCDB Access Gate WSM Agent OEL5.4 64bit HTTP(S) 80(443) OAM Apache Web Pass Identity Server Access Server OEL bit Config & Policies LDAP(S) 389(636) OID WebLogic 10.3 ODSM OID Monitor OEL bit OID DB Users Oracle Net Are you using the right tool for Provisioning and Patch Automation? WSM Agent Oracle Net FC DB SPML V2 OIM WebLogic 10.3 Xellerate.ear Nexaweb.ear OIMSpmlWS.ear WSM Agent OID Conn OEL bit OAM Log DB HTTP(S) 7001(7003) LDAP(S) 389(636) OIM DB Oracle Net Oracle Net Oracle Net OIM log DB

59 Provisioning and Patch Management Delivers Unique Business Value Forrester Total Economic Impact Study Oracle Enterprise Economic Manager Impact Delivers Study 124% ROI Oracle Enterprise Manager Configuration Management Pack, and Provisioning and Patch Automation Pack achieved a very favorable risk-adjusted 124% ROI over a three-year period with a risk-adjusted payback period of 15 months. Sample Organization achieved: Positive 124% ($4,916,781) return on investment (ROI)** 20% ($862,500) reduction in capital spending on servers** 125% improvement in administrator productivity and a savings of $1,498,725 in administrator labor cost** Payback period of 15 months** **All figures are risk-adjusted, over three years.

60 Integrated Lifecycle Management Deep Solution Across The Stack Automate deployment of software, applications, and patches Applications ITIL compliant, minimal downtime automation Integrated automation of physical and virtual infrastructure Standardization Databases of software images and processes Install & Patch Create Gold Image Scale Down Scale Up Approve Patch Clone Analyze

61 Bare Metal OS Provisioning Configuration Settings Pre-boot Execution Environment (PXE) methodology network booting Template based gold images Automated setup of network and storage Complete with Patches & Packages Retrieves latest RPMs from Yum repository Supports physical as well as virtual hosts Support for Oracle EL 4, 5 RHEL 3, 4, 5 SLES 9 and 10

62 Database Provisioning Configuration Settings Supports both cloning and fresh installation methods for software provisioning Mass Deployment Multiple Database deployments across multiple Servers Supports Gold Images, Reference Systems, or bandwidth optimized Local Stage Location Template based database creation Database cloning using RMAN Several Applications Test to Production Production to Test E-Business environment cloning

63 RAC Provisioning Configuration Settings Provisioning RAC Clusters from Gold Images or Installation Media Installs and configures Clusterware, ASM and Database in one shot Extensive Prerequisites and automated fix up's Clone Production systems to create Test environments based on Production Images Scale out/extend RAC Clusters On demand Scale back/delete Clusters Convert Single Instance to RAC

64 Middleware Provisioning Seamless Deployment of Multiple Tiers Supports Oracle Application Server Support for Fusion Middleware (WLS Server) Support for using Gold Images, Installation media, Live reference installations EM GUI Dynamic Scale-out of Middleware Clusters Configuration across tiers: Web-tier App-tier (J2EE, SOA) Load Balancer Repositories Software Library

65 Time Savings with Provisioning Deployment of Pre-Patched Software Clusterware installation Manual operation time ASM installation 45 minutes 1 hour Database software installation 45 minutes 150 Steps Database creation 30 minutes 100 Time (in minutes) Clusterware patching 12 minutes 50 ASM patching Database patching 12 minutes 20 minutes 0 Without EM With EM Reliably and repeatedly provision multiple databases in a single change window with 100% time saving. Skill agnostic process ensure compliance to standards

66 My Oracle Support: Proactive Customer Support Patch Automation Integrated Systems Management and Support My Oracle Support Provisioning and Patch Automation Patch Recommendation & Details Deployment Procedures Community input & Patch Download Trend Automated Validation and Merge Request Pre-Patching Analysis Mass Deployment Patch Plan Scheduled Deployments

67 Integrated Features Patches & Updates

68 Integrated Features Service Requests

69 Integrated Features Knowledge Articles

70 Patch Management Features Community Driven Patch Information Enhanced Patch Advise with Comprehensive patch recommendations Comprehensive Patch information: New additions like Patch Popularity, Downloads Trend and Community Integration

71 Patch Management Features Patch Plans and Patch Validation Patch Plans to bucket patches to be applied in single downtime Automated Validation for Conflict Checks Single Click simplified Merge Patch request process Integrated with patch rollout procedure

72 Patch Management Features Oracle Database Patching Configuration Settings Mass Patching Automation Multiple patches across Multiple Targets Extensive Pre-requisites & patch conflict checks through Analyze mode Supports CPUs/PSUs/Patchsets and one-offs Support for Oracle Databases 9i,10g, and 11g Rich reports Database Target vulnerability Report, Applied Patches report

73 Patch Management Features RAC Rolling Patching Configuration Settings Orchestrates shutdown, patching and startup across nodes in rolling manner Pre-requisite mode checks for cluster health to avoid unforeseen failures Intelligent orchestration of SQLs (catbundle.sql, utlrp.sql) on one node Critical patch updates are rolling applicable Also supports Clusterware Bundled patches

74 Case: Zero downtime patching for RAC No disruption for consumers Both nodes running 1 st node being patched 2 nd node being patched Both nodes running

75 Patch Management Features Operating System Patching Supports OEL, RedHat and SuSE Integration with Unbreakable Linux Network through channels Security Advisory for OEL errata Supports YUM and Up2date Automated Compliance management in Groups Lights out and Emergency patching modes Also supports Solaris and Windows

76 Patch Management Case Study: Bayer 2,000 databases, 5 full time DBAs, 1 hour per patch, 4 times a year Patch Management Case Study: Johns Hopkins 150 databases Before Enterprise Manager 8,000 person hours $160,000 After Enterprise Manager 133 person hours $2,666 System time Administrator time Before Enterprise Manager ~300 hours ~300 hours After Enterprise Manager 15 min. per mass deployment; 37 hours total A few clicks

77 Configuration Management Case Study: Dräxlmaier 300+ databases, 50 locations, 20 countries, 35 production sites, 16 development sites Standardized Database Deployment (Test Systems) Before Enterprise Manager Dedicated DBA 4-5 days After Enterprise Manager Self-serve <2 hours 100% Standards Compliance Enterprise Manager saves 100% of our DBAs time for regular application release testing. Users can clone test systems themselves by using an in-house portal GUI to drive OEM deployments.

78 EM 12.1: Software Provisioning Framework Enhancements Separation of Designer and Operator Roles Designer can modify Deployment Procedures Operators can only execute Deployment Procedures Input lock-down for end operators Enforces standard deployments, minimizes errors Fine grained privileges Integration with new Credential Model Extensibility User-defined Deployment Procedures For custom software deployments EMCLI and web services interfaces for integration with other tools Integration with Self Update Update Deployment Procedures out-of-major-release cycles Improved diagnosability Integration with Incident framework Debug mode Better error messages

79 EM12.1: User-defined Deployment Procedures (UDDP) Automate Custom Deployment Processes 1 Create Deployment Procedures from scratch 2 Use scripts and payload uploaded to software library 3 Add global variables to UDDP to obtain user inputs during launch. 4 Add steps to UDDP that execute host commands, scripts from software library, transfer files to destination targets, etc

80 EM 12.1: Provisioning Profiles Standardization And Simplification Enables gold image cloning Standard image with specific patches, configuration, tuning Create and store reference image in software library Flexibility to include binaries, config, data Use profiles to provision new components Different instance level properties than gold image like directory paths, host names, ports, storage

81 EM 12.1: Database Provisioning Provisioning Designer to Operator Workflow Select Reference DB Host Create Profile Provisioning Designer DB Host Use Profile to populate Procedure Inputs DB Profile Lock down inputs and save Procedure Publish to Operator Locked Procedure Best Practise Procedure

82 EM12.1: Database Provisioning Provisioning Profiles and Lockdowns Capturing Provisioning Profiles Locked values shown in read only mode

83 EM 12.1: Database Lifecycle Management Discovery and Initial Provisioning Discover Assets and Provision Software on them Ongoing Change Management End to End Management of patches, upgrades, and schema changes Continuous Configuration and Compliance Management Track inventory, configuration drifts and compliance

84 EM 12.1: Patch Management Feature Summary End to End Patch Management support patching Single Instance Databases and Real Application Cluster stack Supports all versions up to 11.2 / Grid Infrastructure Architecture Reduced Downtime, Recoverable and Flexible patching via Out-Of-Place Patching method (Available only for Single Instance DB) Simple, Integrated Patching process through Patch Plans Enable workflows across Designer and Operator Introducing Patch Templates to handle patch rollout cycles Integrated with Compliance Standards for ongoing monitoring of patches For Exadata Database machine Storage Cell patching done through patchmgr Ongoing database patching of compute (database) nodes automated through Enterprise Manager Cloud Control

85 EM 12.1: Patch Management Simplified, Linear Patching Process Step 1: Select Patches and Targets Step 2: Choose options for Deployment (Deployment Procedures are auto picked) (In-Place, Out-of-Place, Rolling, Non-Rolling) Step 3: Run Validations Comprehensive Analysis for Patch conflicts and Target level sanity Step 4: Review -> Pre Deploy -> Deploy Pre-Deploy or Prepare ahead of Downtime for cases like Cloning and Patching cloned Oracle Homes

86 EM 12.1: Out-of-Place Patching Minimum Downtime Patching For Single Instance Databases HOST HOST HOST 1 Multiple Databases running from an Oracle Home DB(1) DB(2) ORACLE HOME 2 >Clone Oracle Home >Patch Cloned Oracle Home (No Downtime) DB(1) DB(2) PATCH ORACLE HOME ORACLE HOME A 3 Switch instances to newly cloned Oracle Home Apply SQLs (as needed) to the instances DB(1) DB(2) ORACLE HOME ORACLE HOME A

87 EM 12.1: Patch Management User Profiles Tailored For Data Centers Site Administrator Maintains Grid Control infrastructure Creates users and assigns appropriate roles and privileges Patching Designer Patching Operator Senior DBA (Designer Role) Identifies Patches for the patch cycle Creates Patch Plan Templates Provides Template access to Operators Junior DBA / Application DBA (Operator Role) Creates Patch Plans from Templates Executes/Schedules patch rollouts on the designated targets

88 EM 12.1: Database Upgrades

89 Database Lifecycle Management Pack Change Management Capabilities

90 Application Change Lifecycle Upgrade STAGING DEV PRODUCTION TEST Share Clone + Mask

91 Taxonomy of Database Changes in Application Upgrades Infrastructure change Hardware Operating system Storage system Database software change Software upgrade Software patch Application Schema Changes Application object changes (TABLE, PL/SQL objects) Access structure changes (INDEX, PARTITIONS) User and Privilege changes (USER, PRIVILEGES, ROLES) Database init.ora changes Initialization parameters Optimizer version

92 The magnitude of the Application upgrade problem Staging Production Test Development Training

93 Change Management Features (introduced since previous version EM10g R4) Source Dictionary Baselines Capture database and schema definitions Baseline Versioning History of changes Comparison Baseline with database Database with database Schema with schema Target Also called Application Baseline since contains schema info pertaining to an application

94 Dictionary/Application Baseline Capture information on all schema objects for an application Tables, Views, Indexes Procedures, Packages, Triggers Users, init.ora Capture scope Database Schema Objects Version each baseline EMP HR OE IX DEPT Base line 1 ORDERS SALES PRODUCT PRICE Base line 2 Base line 3

95 Compare Baselines or Databases Compare Modes Baselines to Baselines Baselines to Database Database to Database Compare Scope Schemas Object types (Tables, Index etc) Non Schema Objects (Users, Grants, Profiles etc) Storage Parameters (Table spaces, extent size etc) Baseline Baseline Prod Baseline Prod Prod

96 Change Management Features (introduced since previous version EM10g R5) Source Target Dictionary Baselines Comparison Change Propagation (Synchronization) Baseline to Database Database to Database

97 Change Management: Synchronization Processing DEV PROD RDBMS MDAPI RDBMS MDAPI CM Capture CM Capture XML Differ Agent Diff Analysis SQL Script JOB System Dependency Analysis and Script Generation DDL to recreate or modify

98 Change Propagation Interface in SQL Developer (free Oracle tool that gives graphical view of database and data modeling) License needed for Database Lifecycle Management Pack if using this functionality

99 Change Propagation Interface in SQL Developer Comparison results with SQL to alter tables

100 Change Propagation Interface in SQL Developer Comparison results with PL/SQL to create missing functions/procedures/packages

101 Use Case: Production compliance Identify out-of-band changes to production database Best practice: weekly comparison report of current production against gold master baseline of production schema Index

102 Identify unwanted application changes - Security Malicious SQL Unauthorized Access Control changes

103 Identify unwanted application changes - Security Malicious SQL Unauthorized Access Control changes Index Tables PL/SQL objects

104 Rollout customization to Production Capture custom changes in a Development Baseline Synchronize baseline to Staging Database Project team/users will now test changes on Staging Database Synchronize changes on Staging Database to Production Database

105 Keeping Staging Database in Sync Production database evolves as other projects are rolled out Keep changes on staging database in sync with production Start Synchronize Generate change list Review and edit change list Execute change list

106 Syncing Application environments Reporting Tracking changes to production databases Production Promoting changes from Testing to Staging to Production Dev Staging Training Transferring schema & other database changes to training, reporting environments

107 Syncing multiple Development environments Global teams of application developers Developers make schema changes all the time Changes to schema need to be promoted to all development teams rapidly

108 Change Management: DBA 1.0 vs. Power DBA Scenario: Compare Test and Production Schema DBA Identify databases, test and production 2. Get access to application schema 3. Write script to get table column parameters 4. Run script on first database 5. Run script on second database 6. Visually compare results 7. Write new script for indexes 8. Re-run script 9. Repeat for all other database objects 10. Generate a report listing changes 11. Write script to apply changes 12. Apply changes 13. Repeat above steps to verify changes 14. Re-run this for training and production 15. Re-run this for development and production POWER DBA 1. Run Dictionary Comparison job 2. Identify all schema and initialization parameters differences in report

109 Change Management DBA Productivity Change Management Tasks 150 <<< Enter number of systems here Number of Systems Task Freq per year Typical Task Time without EM - minutes Total Hours per year spent on Change Management Tasks without EM Typical time using EM minutes Total Hours per year spent on Change Management Tasks using EM Hours saved per year % of Reduced Hours Identify recent database changes which may be causing slow performance % Identify impact of schema or application upgrade on application modules and their associated database objects % Promote database changes from test to staging to production % Maintain database change history % Reverse engineering database objects to recover missing objects % TOTAL % Annual cost savings $49, Actual ROI data from a global pharmaceutical company

110 Change Management Business productivity 50 <<< Enter number of systems here Change Management Benefits Number of Systems Minutes of downtime avoided Savings from downtime avoidance or reduction MTTR improvement based on identifying of outof-band database changes causing downtime $27,397 Downtime reduction due to faster upgrade of database schema components $54,795 TOTAL 4320 $82,192 Annual cost savings $82,192 Actual ROI data from a global pharmaceutical company

111 EM 12.1: Change Management New Feature Data Comparison Data comparison fills a critical gap to allow: Application vendors to compare seed data Application customers to compare configuration data between different sites DBA s to determine how seed data customizations will be affected by application upgrades Database A Database B

112 EM 12.1: Change Management New Feature Change Plans Change plans allow users to specify, group and package object metadata changes Create change plans from Ad hoc changes Comparison-based differences Developer tools Role-based workflow Developer create and submit change plan via SQL Developer DBA review/apply change plan Apply change to multiple targets

113 EM 12.1: Change Management New Feature Change Plans more details A change plan contains change requests for one or more metadata objects. A change request can be a request to: Create an object Drop an object Modify one or more attributes of an object When a change plan is deployed The change is analyzed in the context of the database being deployed to A relevant PL/SQL script is generated, based on the metadata at the target database

114 Summary: Change Management A great feature of the Lifecycle Management Pack Capture & compare metadata (dictionary) definitions, track changes in a single db or compare multiple dbs, reverse engineer db & schema definitions, capture & version baselines, compare dbs & schemas or baselines, copy db objects with no/full/subset of data, modify objects on multiple dbs, impact analysis, developers can use change plans, DBAs can review and apply Manage database changes effectively and efficiently by providing you with the ability to evaluate, plan for, and implement changes. Eliminate errors/data loss and down time when making changes through automation, scheduling Helps with audit, compliance and management reporting by keeping track of changes through version control.

115 EM 12.1: Database Lifecycle Management Feature Synergies How Do All These Come Together Patch Advisories via MOS Upgrade Advisories from MOS Configuration Policy Violations Discover Hosts & Applications Dependencies and Relationships Inventory Collect Deep configuration data Parsed Configuration Files Patches installed Real-Time Monitoring Who/When Compliance Score Best Practices Oracle Recommendations Regulatory ( PCI,Cobit) Report Inventory &Trend Automatic Change Reconciliation Authorization vs Unauthorized Audit Advise Core Act Analyze Topology guided Impact Analysis Config Comparison for Drift Analysis To Gold & Baseline 1 to 1, 1 to N Target and System DB Change Management Data Comparison Change Plans Patch Conflict and PreReq Analysis Change/Patch Plans Mass deployment Schema Synchronization Settings, Drift & Policy Actions Configuration Changes

116 EM12.1 Database Lifecycle Management Pack Sample Use Case Mapping To Features Sample Use case Feature My organization has merged with another and now we have 1000 more servers with databases running on some of them. How do I make them manageable? I want to find all databases running on Linux that are part of Fusion application My production application is producing more logs than my test. What s the diff between production and test? Can I ignore the obvious diffs? My PLSQL procedure executes in my Test environment, but fails in Production. Can I find the diff and synchronize them? Automatic Discovery Configuration Search Configuration Drift analysis Database Change Management If I shutdown my database for patching what applications will be impacted Can I check if my organization is complying with the patch baselines? Is my Exadata configured as per best practice guidelines? Someone changed the initialization parameter of my production payroll database yesterday. Who did it and when? Topology Viewer Configuration Compliance (Compliance standard) Configuration Compliance (Real time change detection) My auditor wants to have a single report for all my databases on PCI compliance. Is there a way I can get it from EM I want to generate a complete snapshot of my Grid Infrastructure and RAC and provision it in one-shot. Can I do do it? I want my operators to provision 15 database instances for the next testing cycle and I do not want them to change/choose the Oracle Home path. How can I enforce the same value across all deployments I have the next patching downtime next Saturday. How can I make sure that my targets are ready for patching and how can I apply all the important patches in one single downtime with only one reboot per instance? Configuration Compliance (Compliance Framework) Provisioning Profiles Provisioning Lock down Patch Plans Patch Analysis

117 Why we call the Database Lifecycle Management Pack Fantabulous!! Configuration Management - Capture & Centralize information about all hardware and software resources, historical change tracking, security/configuration rules and violations. Provisioning and Patch Automation - Deployment of Oracle Software, applications and patches. Provision entire software stack including OS, Middleware and database. Cloning. Change Management - Capture & compare metadata (dictionary) definitions, track changes in a single db or compare multiple databases, reverse engineer db & schema definitions, capture & version baselines, compare dbs & schemas or baselines, copy db objects with no/full/subset of data, modify objects on multiple dbs, impact analysis, developers can use change plans, DBAs can review and apply

118 TEST DATA MANAGEMENT pack (Brand New in EM12c) Allows Data Subsetting (Smaller test/development databases from large production databases)

119 TEST DATA MANAGEMENT pack Sensitive Data Identification Data Subsetting Production Data Relationship Modeling Test System Setup Data Masking What is Data Subsetting? A relationally intact and yet fractional representation of production data for test and development purposes Why is this important? Reduce the storage overhead created by production data copies in various application environments Allow developers to perform real world application development by using productionclass data z Very useful in Real Life situations Application data Test Application metadata Subset criteria: REGION = APAC AND FISCAL_YEAR = 2011 Application data Application metadata

120 TEST DATA MANAGEMENT pack High Performance Execution of Data Subsetting Production Export = Writing subset data via DataPump Import Test Datapump Export file Production Clone In-Place subset = Deleting data in the same database Test Database size Subset size Time* Data Pump method 1 Terabyte 200G (20%) 1 hour 8 minutes Clone and delete 1 Terabyte 200G (20%) 5 hours 49 minutes *2-nodes Intel Xeon 6-core X5675 Processor w/ 216G memory running OEL 5.5

121 TEST DATA MANAGEMENT pack Data Subsetting End-to-End Process Production HR.EMPLOYEES NAME JOB_ID SALARY AGUILAR SA_MAN BENSON SA_REP HR.JOBS JOB_ID JOB Min_SAL HR.EMPLOYEES NAME JOB_ID SALARY Table rule: Salary< 60,000 HR.JOBS JOB_ID JOB Min_SAL Table rule: Min_Sal < 20,000 Test/Staging HR.EMPLOYEES NAME JOB_ID SALARY AGUILAR SA_MAN HR.JOBS JOB_ID JOB Min_SAL SA_MAN Sales Mgr SA_MAN Sales Mgr SA_REP Sales Repres Create Application Data Model Create Data Subset Definition Create Test Database Extract Data Subset: 2 methods Extract and import Clone and delete Schemas Tables Relationships collected EM Schemas Tables Relationships retrieved

122 Oracle and the Cloud

123 Oracle has the Broadest and Most Complete Enterprise CLOUD Services Database Cloud Self-Service Application App 1 App 2 App3 VM VM VM DB DB DB Java Platform OVM Exadata/non-Exadata Exalogic/non-Exalogic Infrastructure-as-a- Service (IaaS) Data(base)-as-a- Service (DBaaS) Increasing Enterprise Value Platform-as-a-Service (PaaS) Cloud Management Pack for DB or Cloud Management Pack for FMW Pre-Requisites: Database Lifecycle Management Pack and WebLogic Management Pack respectively

124 Cloud Setup: when using Infrastructure as a Service EM driven Tasks Cloud Administrator Self Service Administrator 1 Provision Bare metal Hypervisor 1 Define allowable VM sizes 2 3 Configure Storage Arrays and network (VLAN) Create Server Pools 2 3 Assign quotas to Users and Roles Define access boundaries (map roles to zones) 4 5 Define Zones based on functional and operational boundaries Configure Software Library 4 5 Setup Chargeback Plans Make software available for deployment by Self-Service users

125 Cloud Setup: when using Database as a Service EM driven Tasks Cloud Administrator Self Service Administrator 1 Provision Servers and Storage 1 Define Deployment Procedures for Database Provisioning 2 Provision Database Software on 2 single instance servers or RAC Assign quotas to Users and Roles Create database server pools Define Zones based on functional and operational boundaries Configure Software Library Define access boundaries (map roles to zones) Setup Chargeback Plans and maintenance levels Define a service in Service Catalog for deployment by Self-Service users

126 Cloud Setup: when using Platform as a Service EM driven Tasks Cloud Administrator Self Service Administrator 1 Provision servers, storage and/or 1 Define Deployment Procedures for domains for cloud domain or J2EE App Provisioning Create Middleware pools using servers or domains Define Zones based on functional and operational boundaries Configure Software Library with required images/assemblies Assign quotas to Users and Roles Define access boundaries (map roles to zones) Setup Chargeback Plans Define a service in Service Catalog for deployment by Self-Service users

127 Chargeback Workflow Select Targets for Metering Resource utilization data extracted from Enterprise Manager metric tables Define Charge Plans Define charge items and rates Define Cost Center Hierarchy Manually define or import from LDAP Assign Charge Plans and Cost Centers Determines who gets charged and what for Generate and Distribute Reports Usage and charge information helps users understand their IT costs

128 Setup Charge Plans Universal Charge Plan Simplest way to leverage Chargeback Contains 3 universal charge items CPU Memory Disk Can be assigned to any type of supported chargeback target Extended Charge Plan Provides target specific charges in addition to universal charge items Cash Cow

129 Sample Charge Items Host VM Dedicated Database Shared Database Dedicated WebLogic Shared WebLogic Fixed Base Charge Base Charge Base Charge Backup Charge Base Charge Base Charge Base Charge Configuration OS CPU Count Memory CPU Count Allocated Memory Allocated Storage Size Edition Version Option Storage Memory Edition Version Nodes of Cluster Version Usage CPU Utilization (%) Memory Used Disk Usage CPU Utilization (%) CPU Utilization (%) DB Time CPU Time CPU Utilization (%) SQL Executes User Transactions User Requests CPU Utilization(%) Memory Usage User Requests Active Sessions Request Execution Time

130 Reports Daily job calculates all charges for current reporting cycle Ad-hoc reports available from Chargeback Reports tab Usage Summary/Trend for CPU/Disk/Memory Charge Summary/Trend Aggregate data by Target, Cost Center, Date, etc Export Data to xls Chargeback tab in self-service portal provides each user with personal trending report

131 Summary Reports Shows charge and utilization data summarised for specified period Drill-down by Cost Center, Target Type, Resource

132 Reports Trending Shows charge and utilization trend over specified period

133 Reporting BI Publisher Generate Reports in variety of formats Excel, Word, PowerPoint, HTML, PDF reports to recipients

134 Chargeback BRM Integration Integrate with Oracle Billing and Revenue Management for enterprise billing solution Metering data extracted from Enterprise Manager Chargeback and imported into BRM

135 Integration of Metering and Billing Oracle Enterprise Manager + Oracle Billing and Revenue Management Cloud Services Cloud Management Cloud Monetization Applications Middleware Database OS Virtualization Provisioning Usage data collection Oracle Enterprise Manager Configuration Mgmt Lifecycle Management Application Performance Management Application Quality Management Ops Center Physical & Virtual Systems Management Metered Usage Balance Control Oracle Billing and Revenue Management Pricing/Charging Flexibility Customer Management Complete Billing Operations Value Chain Management Business Intelligence Bill/Invoice generation and delivery

136 Oracle Cloud Management: Key Differentiators Complete Cloud Lifecycle Management Setup, Deliver, Manage. Broadest and Most Complete Enterprise Services Choice of IaaS, DaaS, PaaS from single Self-Service interface Choice of physical and virtual environments (x86, Sparc) Business-Driven, Application-Aware Business-Driven Application Management Integrated Application-to-Disk Management Cloud Management Overview Whitepaper

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138 So Many Customers benefit from Enterprise Manager!! Deploys SOA infrastructure 92% faster Saves 80% time and effort for managing Databases Avoids online revenue losses up to 25% Improves IT productivity by 25% Drives asset utilization up by 70% Cuts configuration management effort by 90% Saves $1.9 million with Oracle Enterprise Manager Saves $170,000 per year with Oracle Enterprise Manager Replaces manual tools with automation; saves time by 50% Reduces Database testing time by 90% Reduces provisioning effort by 75% Saves weeks on application testing time Cuts application testing from weeks to hours Reduces critical patching time by 80% Delivers 24/7 uptime with Oracle Enterprise Manager