Upgrade to and Installation of SQL Server 2008 (R2) in an SAP Environment

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1 Upgrade and Installation Guide Document Version: PUBLIC Upgrade to and Installation of SQL Server 2008 (R2) in an SAP Environment

2 Content 1 Document History Introduction General Requirements and Restrictions Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System Introduction General Prerequisites for Upgrading SQL Server to SQL Server 2008 (R2) Upgrading SQL Server to SQL Server 2008 (R2) for an Existing Non-High-Availability SAP System Upgrading SQL Server to SQL Server 2008 (R2) for an Existing High-Availability SAP System Installing SQL Server 2008 (R2) for a New SAP System Introduction Installing the SQL Server Database Software Automatically with SQL4SAP Installing the SQL Server 2008 (R2) Database Server Software Manually Clustering the SQL Server 2008 (R2) Database Server Software Installing the SQL Server 2008 (R2) Native Client Software Manually Setting the SQL Server Agent Configuration P U B L I C Content

3 1 Document History Note Before you start the implementation, make sure you have the latest version of this document. Table 1: Version Date Description Updated version Updated links Minor changes in entire document Updated version Additional information about SNAC client added Updated version Section [[unresolved text-ref: Clustering the SQL Server 2008 (R2) Database Server Software]]: Changes in 1st step of Procedure, and in table [[unresolved text-ref: Input for the MS SQL Server 2008 (R2) Installation on the First Cluster Node]], column [[unresolved text-ref: Server Configuration]] Section [[unresolved text-ref: Upgrading SQL Server to SQL Server 2008 (R2 for an Existing Non-High-Availability SAP System]] and [[unresolved text-ref: Upgrading SQL Server to SQL Server 2008 (R2 for an Existing High-Availability SAP System]] New location for SAP tools for MS SQL Server (SAP Note ) Document History P U BL IC 3

4 Version Date Description Updated version Section [[unresolved text-ref: Setting the SQL Server Agent Configuration]]: Changed values for maximum job history log size, and maximum job history rows per job Updated version SAP Notes updated in section [[unresolved text-ref: General Requirements and Restrictions ]] Updated version Procedure for changing page verify option added in sections: [[unresolved text-ref: Upgrading SQL Server to SQL Server 2008 (R2) for an Existing Non-High- Availability SAP System ]]: [[unresolved text-ref: Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP High- Availability System]] New location for SAP tools for MS SQL Server (see SAP Note ) Initial version 4 P U B L I C Document History

5 2 Introduction This document describes the upgrade to or installation of SQL Server 2008 (R2) for an SAP system. Caution This guide contains very customized configuration settings only used by some SAP applications, not all SAP applications. Following the steps in this guide for applications other than which it is intended will cause problems, and most likely errors, in other applications. Please see General Requirements and Restrictions [page 7] for more information. You have the following options to use SQL Server 2008 (R2) in an SAP environment: You upgrade an existing SQL Server 2000 or SQL Server 2005 instance that is already running an SAP system to SQL Server 2008 (R2). SAP does not support any upgrade method other than that described here. For more information, see Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System [page 10]. Caution Before you upgrade SQL Server 2000 or SQL Server 2005 to SQL Server 2008 (R2), make sure that you import the required support package stacks [page 7] to your system. Otherwise, the upgraded system does not function correctly with SQL Server 2008 (R2). You upgrade an existing SQL Server 2008 instance that is already running an SAP system to SQL Server 2008 R2. Since SQL Server 2008 R2 is treated as a Service Pack for SQL Server 2008, prepare your landscape as you would do for an upgrade to SQL Server You install SQL Server 2008 (R2) for a new SAP system that is based on SAP NetWeaver 7.0 SR3, SAP NetWeaver 7.0 EHP1 SR1 (7.01 SR1) or SAP NetWeaver 7.1, and higher. For more information, see Installing SQL Server 2008 (R2) for a New SAP System [page 22]. Note If you want to install SQL Server 2008 (R2) for an SAP system that is based on SAP NetWeaver 7.1, see SAP Note You have the following options to install SQL Server 2008 (R2) for a new SAP system. You install SQL Server 2008 (R2) for a non-high-availability (non-ha) SAP system You can either install the SQL Server database software using a special VB script named SQL4SAP.vbs provided by SAP, or you can install it manually. Note We highly recommend that you perform any new installation of an SQL Server 2008 (R2) instance for a non-ha system with the SQL4SAP.vbs script. The script is located on the SQL Server 2008 (R2) RDBMS DVD that is shipped with the SAP products. You install SQL Server 2008 (R2) for a high availability (HA) SAP system Introduction P U BL IC 5

6 Note If you want to install the SQL Server database software for an HA system, you must install the SQL Server database software manually. You cannot use the SQL4SAP.VBS script. You perform a system copy of an SAP system based on SAP NetWeaver 7.0 SR3, SAP NetWeaver 7.0 EHP1 SR1 (7.01 SR1), or SAP NetWeaver 7.1, and higher. For more information, see SAP Note P U B L I C Introduction

7 3 General Requirements and Restrictions Required SAP Notes Read the following SAP notes before using SQL Server 2008 (R2): Table 2: General SAP Notes Note Number Title Remarks Setting Up Microsoft SQL Server 2008 (R2) Provides the latest information about the upgrade to and installation of SQL Server 2008 (R2) Release planning for Microsoft SQL Server 2008 (R2) Provides release planning information about SQL Server 2008 and SQL Server 2008 R2, including the minimum SAP support package stack levels Triggers on SAP tables In general, SAP does not support any triggers on SAP tables in SQL Server. If, due to application-specific requirements, you have to use triggers on SAP tables in SQL Server, follow the guidelines stated in this SAP Note PAGE compression support for DDIC & Hom./Het. System Copy Provides SQL Server PAGE compression support for tables and indexes during a homogenous or heterogeneous system copy using the R3Load method Database compression for SQL Server Describes how to implement ROW and PAGE compression for SQL Server 2008 (and higher) for SAP products based on SAP Application Server ABAP Table 3: SAP Business Warehouse (SAP BW)-Specific SAP Notes Note Number Title Remarks SQL Server Parallelism for SAP BW General Requirements and Restrictions P U BL IC 7

8 Required Support Package Stacks For more information about the minimum support package stack levels to run on SQL Server 2008 (R2) for your SAP system, see SAP Note Note We recommend that you apply all available basis support package stacks before using SQL Server 2008 (R2) in a production system. General Requirements and Restrictions for Using SQL Server 2008 (R2) Note the following general requirements and restrictions, which both apply when using SQL Server 2008 (R2) for a non-ha or a HA SAP system: Only SAP releases based on SAP NetWeaver 7.0 SR3, SAP NetWeaver 7.0 EHP1 SR1, or SAP NetWeaver 7.1, and higher are supported to run on SQL Server 2008 (R2). For more information, see SAP Note Not all combinations of SQL Server 2008 (R2) and Windows are supported by all SAP products. For up-to-date information on supported releases of SAP systems with SQL Server 2008 (R2), see the Product Availability Matrix (PAM) at: You must only use the SAP upgrade and installation tools according to the instructions and for the purposes described in the SAP upgrade and installation documentation. Improper use of the SAP upgrade and installation tools can damage files and already upgraded or installed systems. Only the SQL Server 2008 (R2) upgrade and installation procedures described in this guide have been tested by SAP. All other upgrade and installation procedures described in the SQL Server Books Online have not been tested by SAP. When installing or upgrading to SQL Server 2008 (R2), make sure that you have enough free disk space available on the system drive for: Net Framework For 64-bit, in addition to the 32-bit.Net Framework, the 64-bit.Net Framework is also installed. SQL Server client tools SQL Server instance Temporary space during the installation The required disk space depends on the type of SQL Server components already installed or to be installed. It also depends on the system. You might require up to 4 GB free disk space on the system drive. Additional Requirements and Restrictions for Using SQL Server 2008 (R2) in a High-Availability SAP System In addition to the general requirements and restrictions listed above, the following requirements and restrictions apply for the upgrade to and installation of SQL Server 2008 (R2) in a high-availability (HA) system. 8 P U B L I C General Requirements and Restrictions

9 Note For a complete list of the restrictions and more information, see: SQL Server 2008 Books Online at: SQL Server 2008 R2 Books Online at: Make sure that you have not applied NTFS compression to the disk where you install the SQL Server software. Make sure that you have not installed anti-virus software on your Microsoft failover cluster. For more information, see the Microsoft KB article Antivirus software that is not cluster-aware may cause problems with Cluster Services, which is available at: Check the system logs of the nodes for any errors before starting the installation. Windows Server 2003: You have created domain user groups for each clustered service such as SQL Server, SQL Agent, as follows: Ask the domain administrator to create the domain groups with the Group Type Security and Group Scope Global The group names must already exist in the domain before starting the SQL Server upgrade. Ask your domain administrator to add the startup account for each service to the corresponding domain group Microsoft recommends that you use a different domain group for each service. Microsoft recommends that you do not share the SQL Server domain groups with other applications. General Requirements and Restrictions P U BL IC 9

10 4 Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System 4.1 Introduction The following sections describe how to upgrade SQL Server 2000 or SQL Server 2005 to SQL Server 2008 (R2). Caution The upgrade procedure in this document is only valid if the SQL Server database 2000 or 2005 software was installed by the SAP script or manually as described in the SQL Server 2000 or SQL Server 2005 Upgrade and Installation Guide. 4.2 General Prerequisites for Upgrading SQL Server to SQL Server 2008 (R2) If you want to upgrade SQL Server 2000 or SQL Server 2005 for an existing SAP system, you must meet the following prerequisites: You use Windows Server 2003 SP2 or higher. You use an SAP system based on SAP NetWeaver 7.0 SR3, SAP NetWeaver 7.0 EHP1 SR1, or SAP NetWeaver 7.1, and higher with the minimum recommended support package stack level for SQL Server 2008 (R2). You have imported the latest SAP kernel patches, dbsl library, and support package stacks, making sure that you apply at least the minimum level mentioned above. You can find these patches on SAP Service Marketplace. For more information, see SAP Note If you use a Java system, you have updated the JDBC driver as described in SAP Note If your SQL Server release is SQL Server 2005, make sure that you have applied SP2 to your system before you upgrade your system to SQL Server 2008 (R2). If you installed the SQL Server 2000 or SQL Server 2005 database software with the SQL4SAP.VBS script or manually, only the SQL Server features that are required for the operation of the SAP application were installed. If you installed additional SQL Server features, for example, Analysis Services, Report Services, Integration Services and SQL Server Replication, check the SQL Server Books Online for any upgrade restrictions and steps. You have backed up your SQL Server database. You have shut down the SAP system. 10 P U B L I C Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System

11 4.3 Upgrading SQL Server to SQL Server 2008 (R2) for an Existing Non-High-Availability SAP System Use This section provides information about the upgrade of SQL Server 2000 or SQL Server 2005 system to SQL Server 2008 (R2) in an existing non-high-availability system. Caution As of SQL Server 2008, SAP no longer supports 32-bit database servers or 32 bit application servers. Therefore, we do not support upgrading a 32-bit SQL Server 2000 or SQL Server 2005 database server to SQL Server 2008 (R2). Prerequisites You have met the general prerequisites [page 10]. If your SQL Server release is SQL Server 2000, make sure that you apply SP4 to the system before you upgrade to SQL Server 2008 (R2). Make sure that the server and database collations are set to SQL_Latin1_General_CP850_BIN2. For more information on the collation for SQL Server 2000, see SAP Note SQL Server 2008 (R2) requires Microsoft.NET Framework 3.5 (x64) or Microsoft.NET Framework 2.0 (IA64, Windows Server 2003). Windows Server 2008 R2: Add the.net Framework 3.5 SP1 feature as follows: 1. Log on as local administrator. 2. Open an elevated command prompt. 3. Enter the following command: servermanagercmd install NET-Framework-Core 4. Reboot your system. Windows Server 2008 (or lower): Install or update the Microsoft.Net Frameworks as follows: 1. Log on as a local administrator. 2. Insert the SQL Server 2008 RDBMS DVD or SQL Server 2008 R2 RDBMS DVD in your DVD drive or copy it locally. 3. Run one of the following.net Frameworks executables: For x64, run the executable dotnetfx35setup.exe, which is located in the following directory: SQL Server 2008: x86-x64-ia64\enterpriseedition\<platform>\redist\dotnetframeworks SQL Server 2008 R2: x86-x64-ia64\enterpriseedition\redist\dotnetframeworks \dotnetfx35\<platform> Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System P U B L I C 11

12 For IA64, Windows Server 2003, run the executable NetFx20SP2_ia64.exe, which is located in the directory: x86-x64-ia64\enterpriseedition\ia64\redist\ Accept the licensing terms for the.net Frameworks and choose Install. 5. After the installation of the.net Frameworks has finished, reboot your system. Procedure 1. Upgrade the SQL Server 2000 or 2005 instance to SQL Server 2008 (R2) as follows: 1. Log on to the host as a local administrator. 2. Insert the SQL Server 2008 RDBMS DVD or SQL Server 2008 R2 RDBMS DVD for an upgrade to SQL Server 2008 R2 in your DVD drive or copy it locally. 3. Change to the directory: x86-x64-ia64\enterpriseedition. 4. Start the installation program with setup.exe. Note Make sure that you have installed or updated the Microsoft.Net Frameworks as described under Prerequisites above. 5. Enter the required information as specified in the table below: Note The installation writes the log files to the directory %ProgramFiles%\Microsoft SQL Server \100\Setup Bootstrap\LOG\<YYYYMMDD_HHMM>. You find the summary of the setup log in Summary_<HOSTNAME><YYYYMMDD_HHMM>.txt in the same directory. Table 4: Window Input Windows Update Standalone Installer If you have not installed the required Windows prerequisites, install them as follows: 1. To install the Windows hotfix, choose OK. 2. When the installation is finished, reboot your system, if required. 3. Restart the installation with setup.exe. Installation Prerequisites Choose Install. Setup installs SQL Server support files. SQL Server Installation Center 1. Choose Installation. 2. Choose Upgrade from SQL Server 2000 or SQL Server 2005 or SQL Server P U B L I C Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System

13 Window Setup Support Rules Product Key License Terms Setup Support Files Setup Support Rules Select Instance Select Features Instance Configurations Disk Space Requirements Server Configuration Input If there are no failed operations or warnings, choose OK. Otherwise, first check the warnings. Enter the product key and choose Next. Accept the Microsoft software license terms and choose Next. Choose Install. If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Select the instance you want to upgrade and choose Next. Choose Next. Leave the default values and choose Next. Review the disk space requirements and choose Next. If required, enter the service accounts and then choose Next. For more information, see SQL Server Books Online. Full Text Upgrade Error and Usage Reporting Upgrade Rules Ready to Upgrade Select your option (see SQL Server Books Online for additional information) and then choose Next. Select the required usage reporting and choose Next. If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. The setup validates the input and analyzes the upgrade. Review the status and then choose Upgrade. Upgrade Progress The upgrade progress is shown with an indicator. When finished press Next. Complete Completing Microsoft SQL Server 2008 Setup The setup writes a status screen and shows the location of the full upgrade log. After the upgrade has been completed, choose Close. 6. When you have finished the upgrade, check that the Named Pipes and TCP/IP protocol in the SQL Server Configuration Manager are enabled. Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System P U B L I C 13

14 If required, enable them as follows: 1. Choose Start All Programs Microsoft SQL Server 2008 (R2) Configuration Tools SQL Server Configuration Manager. 2. Expand SQL Server Network Configuration and select one of the following: For a default instance, select Protocols for MSSQLServer For a named instance, select Protocols for <SAPSID> 3. In the right-hand pane, under Protocol Name, right-click Named Pipes and TCP/IP, and select Enable. 7. Restart SQL Server. 8. Install the latest Service Pack and Cumulative Update. For more information, see SAP Note If you require the SQL Server 2008 (R2) Management tools, which are not installed with the upgrade of SQL Server 2000 (IA64) to SQL Server 2008 (R2), relaunch setup.exe and enter the information as described in the following table: Table 5: Window Input SQL Server Installation Center Choose the SQL Server standalone installation or add features to an existing installation. Setup Support Rules If there are no failed operations or warnings, choose OK. Otherwise, first check the warnings. Setup Support Files Choose Install. Setup Support Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Instance Type 1. Select Add features to an existing instance of SQL Server 2008 and select the instance. 2. Choose Next. Feature Selection 1. Choose the required tools in the shared features. Note The Tools Integration Services and Microsoft Sync Framework are not required for SAP applications. 2. Choose Next. Error and Usage Reporting Settings Select the required usage reporting and choose Next. Installation Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Ready to Install Check the summary list and choose Install. 14 P U B L I C Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System

15 Window Input Installation Progress You can monitor the installation progress of selected features in this screen. When finished, choose Next. Complete Review the overview and log if necessary and choose Close. 2. Run the SAP tools for MS SQL Server. The SAP tools for MS SQL Server perform the post-upgrade steps that are required for SAP ABAP products running on SQL Server 2008 (R2). For more information about how to use and where to download them, see SAP Note Start the SAP system. 4. Connect with a database administrator logon to the SQL Server 2008 (R2) Management Studio and execute the following commands: use <SID> where <SID> is your SAP database go EXEC sp_updatestats go It takes some time to replace the old SQL Server index statistics with new SQL Server 2008 (R2) statistics. You can execute this while the SAP system is online. 5. Change the page verify option with the following commands: use master go alter database <SID> SET PAGE_VERIFY CHECKSUM; go 6. Set the configuration for the SQL Server Agent [page 34]. 7. If your system landscape is distributed and SAP application instances are installed on hosts other than the database instance host, you need to install the SQL Server 2008 R2 SNAC client on these hosts as described in Installing the SQL Server 2008 (R2) Native Client Software Manually [page 32]. 4.4 Upgrading SQL Server to SQL Server 2008 (R2) for an Existing High-Availability SAP System Use This section provides information about the upgrade of SQL Server 2000 or SQL Server 2005 system to SQL Server 2008 (R2) in an existing high-availability (HA) system. Caution You cannot upgrade the clustered SQL Server 2000 (IA64) to a clustered SQL Server 2008 (R2). Instead you have to uninstall the existing SQL Server databases and install a new clustered SQL Server 2008 (R2). When you have finished, follow the instructions for a homogeneous system copy. Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System P U B L I C 15

16 Prerequisites You have met the general prerequisites [page 10]. You disable all trace flags set in the SQL Server. You check that the failover of the existing SQL Server installed in your cluster is working by moving the SQL Server group between the cluster nodes before you perform the upgrade to SQL Server 2008 (R2). You review the following sections in SQL Server Books Online: Before Installing Failover Clustering Preinstallation Checklist SQL Server 2008 (R2) requires Microsoft.NET Framework 3.5 (x64) or Microsoft.NET Framework 2.0 (IA64, Windows Server 2003). For more information, see Windows Server 2008 R2: Add the.net Framework 3.5 SP1 feature as follows: 1. Log on as local administrator. 2. Open an elevated command prompt. 3. Enter the following command: servermanagercmd install NET-Framework-Core 4. Reboot your system. Windows Server 2008 (or lower): Install or update the Microsoft.Net Frameworks as follows: 1. Log on as a local administrator. 2. Insert the SQL Server 2008 RDBMS DVD or SQL Server 2008 R2 RDBMS DVD in your DVD drive or copy it locally. 3. Run one of the following.net Frameworks executables: For x64, run the executable dotnetfx35setup.exe, which is located in the following directory: SQL Server 2008: x86-x64-ia64\enterpriseedition\<platform>\redist\dotnetframeworks SQL Server 2008 R2: x86-x64-ia64\enterpriseedition\redist\dotnetframeworks \dotnetfx35\<platform> For IA64, Windows Server 2003, run the executable NetFx20SP2_ia64.exe, which is located in the directory: x86-x64-ia64\enterpriseedition\ia64\redist\ Accept the licensing terms for the.net Frameworks and choose Install. 5. After the installation of the.net Frameworks is finished, reboot your system. You install the Microsoft Installer (MSI) 4.5 or higher, and the SQL Server support files: 1. Change to the directory: x86-x64-ia64\enterprise Edition 2. Start the installation program with setup.exe 3. Install the Microsoft Installer (MSI) 4.5 file and the support files. Windows Server 2003 only: If you use Windows Server 2003, request and download the Windows hotfix for your server architecture at: Install the hotfix on the current node. 16 P U B L I C Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System

17 You reboot the node. You perform a failover to an upgraded node that meets all the prerequisites. You install the Microsoft.Net Framework, Microsoft Installer. setup support files, and, the Windows hotfix (Windows Server 2003) on the second node. Procedure After having met all prerequisites on all nodes, start the failover cluster upgrade of the SQL Server instance to SQL Server 2008 (R2). Perform the following steps on all cluster nodes, beginning with the passive node: 1. Log on to the host as a domain administrator user on all nodes. 2. Insert the SQL Server 2008 or SQL Server 2008 R2 RDBMS DVD in your DVD drive or copy it locally. 3. Move all the cluster resources and groups to the first cluster node. 4. Change to the directory x86-x64-ia64\enterpriseedition. 5. Start the installation program with setup.exe. Note Make sure that you have installed or updated the Microsoft.Net Frameworks as described under Prerequisites above. 6. Enter the required information as specified in the table below. Note The installation writes the log files to the directory %ProgramFiles%\Microsoft SQL Server \100\Setup Bootstrap\LOG\<YYYYMMDD_HHMM>. You can find the summary of the setup log in Summary_<HOSTNAME><YYYYMMDD_HHMM>.txt in the same directory. Table 6: Window Input Windows Update Standalone Installer If you have not yet installed the required Windows prerequisites, install them as follows: 1. To install the Windows hotfix, choose OK 2. Windows Server 2003: Install hotfix KB When the installation of the hotfix(es) is finished, reboot your system. 4. Restart the installation with setup.exe. Installation Prerequisites Choose Install. If required, the SQL Server Setup installs SQL Server support files. Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System P U B L I C 17

18 Window Input SQL Server Installation Center 1. Choose Installation. 2. Choose Upgrade from SQL Server 2000 or SQL Server Setup Support Rules If there are no failed operations or warnings, choose OK. Otherwise, first check the warnings. Product Key Enter the product key and choose Next. License Terms Accept the Microsoft software license terms and choose Next. Setup Support Files Choose Install. Setup Support Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Select Instance Select the instance you want to upgrade and choose Next. Select Features Choose Next. Instance Configurations Leave the default values and choose Next. Disk Space Requirements Review the disk space requirements and choose Next. Server Configuration If required, enter the service accounts and then choose Next. For more information, see SQL Server Books Online. Full Text Upgrade Select your option (see SQL Server Books Online for additional information) and then choose Next. Error and Usage Reporting Select the required usage reporting and choose Next. Upgrade Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Ready to Upgrade The setup validates the input and analyzes the upgrade. Review the status and then choose Upgrade. Upgrade Progress The upgrade progress is shown with an indicator. When finished press Next. Complete The setup writes a status screen and shows the location of the full upgrade log. Completing Microsoft SQL Server 2008 Setup After the upgrade has been completed, choose Close. 18 P U B L I C Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System

19 7. When you have finished, complete the upgrade on the second cluster node: Note Make sure that you have installed or updated the Microsoft.Net Frameworks on the other node(s) as described under Prerequisites above. 1. Restart the installation program with setup.exe on the second cluster node. 2. Enter the required information as specified in the table below. Note The installation writes the log files to the directory %ProgramFiles%\Microsoft SQL Server \100\Setup Bootstrap\LOG\<YYYYMMDD_HHMM>. You can find the summary of the setup log in Summary_<HOSTNAME><YYYYMMDD_HHMM>.txt in the same directory. Table 7: Window Input Windows Update Standalone Installer If you have not installed the required Windows prerequisites, install them as follows: 1. To install the Windows hotfix, choose OK. 2. Windows Server 2003: Install the hotfix KB When the installation is finished, reboot your system. 4. Restart the installation with setup.exe. SQL Server Installation Center 1. Choose Installation. 2. Choose Upgrade from SQL Server 2000 or SQL Server Setup Support Rules If there are no failed operations or warnings, choose OK. Otherwise, first check the warnings. Product Key If this window appears, enter the product key and choose Next. License Terms Accept the Microsoft software license terms and choose Next. Setup Support Files Choose Install. Setup Support Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Select Instance Select the instance you want to upgrade and choose Next. Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System P U B L I C 19

20 Window Input Select Features Note In this screen, the features to upgrade are pre-selected. You cannot change the features to be upgraded nor can you add any new features. Choose Next. Instance Configurations 1. Select the instance you want to install. 2. Leave the default values in field Instance ID. 3. Choose Next. Disk Space Requirements Review the disk space requirements and choose Next. Server Configuration 1. Enter the same domain account that you entered on the first cluster node for SQL Full-text Filter Daemon Launcher. Otherwise, leave the same default values as on the first node. 2. Choose Next. Full Text Upgrade 1. Enter the same option for Full Text Upgrade that you entered on the first cluster node. 2. Choose Next. Error and Usage Reporting Select the required usage reporting and choose Next. Upgrade Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Cluster Upgrade Report Review the report and choose Next. Ready to Upgrade Review the summary list and choose Upgrade. Upgrade Progress You can monitor the upgrade progress of the selected features in this screen. When the upgrade has finished, choose Next. Cluster Upgrade Report This screen displays the current upgrade status of the cluster nodes in your SQL Server failover cluster. Choose Next. Complete After the upgrade has been completed, choose Close to finish the upgrade. 8. Install the latest Service Pack and the Cumulative Update. For more information, see SAP Note Perform the following steps to install the SQL Server updates: 1. Install the Service Pack and Cumulative Update on the passive node. 2. Move the SQL Server group to the second node that was updated. 20 P U B L I C Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System

21 3. Verify that all SQL Server resources are online on the currently active node. 4. Install the Service Pack and Cumulative Update on the passive node. 9. Run the SAP tools for MS SQL Server. The SAP tools for MS SQL Server perform the post-upgrade steps that are required for SAP ABAP products running on SQL Server 2008 (R2). For more information about how to use and where to download them, see SAP Note Start the SAP system. 11. Connect with a database administrator logon to the SQL Server 2008 (R2) Management Studio and execute the following commands: use <SID> where <SID> is your SAP database go EXEC sp_updatestats go It takes some time to replace the old SQL Server index statistics with new SQL Server 2008 (R2) statistics. You can execute this while the SAP system is online. 12. Change the page verify option with the following commands: use master go alter database <SID> SET PAGE_VERIFY CHECKSUM; go 13. Test the failover of the SQL Server group between the cluster nodes. Test the connection to the failover cluster from a SQL Server Management Studio query window installed on a server (which is not part of the cluster) after moving the SQL Server group between the nodes. 14. Set the configuration for the SQL Server Agent [page 34]. 15. If your system landscape is distributed and SAP application instances are installed on hosts other than the database instance host, you need to install the SQL Server 2008 R2 SNAC client on these hosts as described in Installing the SQL Server 2008 (R2) Native Client Software Manually [page 32]. Upgrading SQL Server to SQL Server 2008 (R2) for an Existing SAP System P U B L I C 21

22 5 Installing SQL Server 2008 (R2) for a New SAP System 5.1 Introduction The following sections describe how to install the SQL Server 2008 (R2) database software for a new SAP system. The SQL Server software has to be installed on each host in the system where you intend to set up an SAP instance. Depending on the type of host involved, you either have to install the software for the database server or client. For more information, see the following sections: Installing the SQL Server Database Software Automatically with SQL4SAP [page 22]. Installing the SQL Server 2008 (R2) Database Server Software Manually [page 23]. Clustering the the SQL Server 2008 (R2) Database Server Software [page 27] Installing the SQL Server 2008 (R2) Native Client Software Manually [page 32]. 5.2 Installing the SQL Server Database Software Automatically with SQL4SAP Use With SQL4SAP.VBS, you can automatically install the SQL Server 2008 (R2) database software on various Windows operating systems. Note The SQL4SAP script installs both the SQL Server database server and Native Access Client software automatically. For more information about installing with SQL4SAP.VBS, see Customized Installation of SQL Server for an SAP System with SQL4SAP.VBS (SQL4SAP_docu.pdf) and the readme.txt, both of which are located in the root directory of the SQL Server RDBMS DVD. Caution Not all combinations of SQL Server and Windows are supported by all SAP products. For up-to-date information on the released and supported database versions for your SAP product and database, see the Product Availability Matrix (PAM) at: 22 P U B L I C Installing SQL Server 2008 (R2) for a New SAP System

23 You cannot use the SQL4SAP.VBS script to install a high availability system on Windows with failover clustering. If you want to run the script in a high-availability environment, you receive an error message. For more information about installing the SQL Server database software for a high-availability system, see Clustering the SQL Server 2008 (R2) Database Server Software [page 27]. You use the SQL4SAP.VBS script to automatically install: The 64-bit SQL Server 2008 (R2) Enterprise Edition Caution You cannot use the SQL4SAP.VBS script to upgrade from SQL Server 2000 or SQL Server 2005 to SQL Server 2008 (R2), or from SQL Server 2008 to SQL Server 2008 R2. The latest SQL Server 2008 (R2) service pack, cumulative update, or hot fix (if available) Default Instances, Named Instances, or SQL Server Client Tools For up-to-date information about installing SQL Server 2008 (R2) with SQL4SAP, read SAP Note Procedure 1. Insert the SQL Server RDBMS DVD into your DVD drive or copy it locally. 2. Double-click SQL4SAP.VBS located in the root directory. 3. Follow the instructions and enter the required information in the installation screens. 4. After the SQL Server installation has finished successfully, set the SQL Server Agent configuration [page 34]. 5.3 Installing the SQL Server 2008 (R2) Database Server Software Manually Use You have to install the SQL Server 2008 (R2) database server software on the database host. Prerequisites SQL Server 2008 (R2) requires Microsoft.NET Framework 3.5 (x64). Windows Server 2008 R2: Add the.net Framework 3.5 SP1 feature as follows: 1. Log on as local administrator. Installing SQL Server 2008 (R2) for a New SAP System P U B L I C 23

24 2. Open an elevated command prompt. 3. Enter the following command: servermanagercmd install NET-Framework-Core 4. Reboot your system. Windows Server 2008: Install or update the Microsoft.Net Framework as follows: 1. Log on as a local administrator. 2. Insert the SQL Server 2008 RDBMS DVD or SQL Server 2008 R2 RDBMS DVD in your DVD drive or copy it locally. 3. For x64, run the executable dotnetfx35setup.exe, which is located in the following directory: SQL Server 2008: x86-x64-ia64\enterpriseedition\<platform>\redist\dotnetframeworks SQL Server 2008 R2: x86-x64-ia64\enterpriseedition\redist\dotnetframeworks \dotnetfx35\<platform> 4. Accept the licensing terms for the.net Framework and choose Install. 5. After the installation of the.net Framework is finished, reboot your system. Procedure 1. Log on as a user who is a member of the local Administrators group. 2. Insert the SQL Server 2008 RDBMS DVD or SQL Server 2008 R2 DVD in your DVD drive or copy it locally. 3. Change to the directory x86-x64-ia64\enterpriseedition on the RDBMS DVD. 4. Start the SQL Server database software installation with setup.exe. Note Make sure that you have installed or updated the Microsoft.Net Framework as described under Prerequisites. 5. Enter the required information as specified in the table below. Note The installation writes the log files to the directory %ProgramFiles%\Microsoft SQL Server \100\Setup Bootstrap\LOG\<YYYYMMDD_HHMM>. You find the summary of the setup log in Summary_<HOSTNAME><YYYYMMDD_HHMM>.txt in the same directory. 24 P U B L I C Installing SQL Server 2008 (R2) for a New SAP System

25 Table 8: Input for the MS SQL Server 2008 (R2) Installation Window Input Microsoft SQL Server 2008 (R2) Setup The Microsoft SQL Server 2008 (R2) setup requires Windows prerequisites, such as the Microsoft.NET Framework and an updated Windows installer. 1. To install the required Windows prerequisites, choose OK. 2. Reboot your system, if required. SQL Server Installation Center Use the System Configuration Checker to check your system configuration and, if required, set up the required configuration. For more information about the required system configuration for the software components, check the SQL Server Books Online. SQL Server Installation Center 1. Choose Installation. 2. Select New SQL Server standalone installation or add features to an existing installation. Product Key If this window appears, enter the product key. License Terms Accept the Microsoft software license terms and choose Next. Setup Support Files Choose Install. Setup Support Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. SQL Server 2008 R2 only: Select SQL Server Feature installation and choose Next. Feature Role Feature Selection 1. Select all features, except: SQL Server Replication Analysis Services Reporting Services Integration Services Microsoft Sync Framework 2. Choose Next. Instance Configuration 1. Select the instance type you want to install. Since the configuration of SQL Server is easier to handle, we recommend that you install a Default instance. If you want to install a Named instance, enter the <SAPSID> in the Named instance field. 2. Leave the Instance ID and Instance root directory field to the default values. 3. Choose Next. Disk Space Requirements Choose Next. Installing SQL Server 2008 (R2) for a New SAP System P U B L I C 25

26 Window Input Server Configuration 1. In the Service Accounts tab, perform the following steps: 1. Enter the Local System accounts For the English Windows version, the user name starts with NT Authority, for example NT Authority\System. 2. Set the Startup Type for the SQL Server Agent to Automatic. 2. In the Collation tab, for the Database Engine, set the collation to SQL_Latin1_General_CP850_BIN2. To change the collation, use the Customize field to change the collation. 3. When you have made all entries, choose Next. Database Engine Configuration 1. In the Account Provisioning tab, select one of the following authentication modes: Windows Authentication Mode We recommend that you use this mode for an ABAP system. With this mode the sa login is created, but cannot be used. Mixed Mode (Windows authentication and SQL Server authentication) This mode is required for a Java or ABAP+Java system. If you select this mode, you have to set the password for the sa login. SAPinst automatically changes the authentication mode into Mixed Mode when installing a Java system. 2. If you use Mixed Mode, enter and confirm the password for the built-in SQL Server system administrator account. The password for the sa login must comply with the Windows password policy. 3. To specify an SQL Server administrator, choose Add In the Select Users or Groups window, choose one Windows account as local system administrator. SAP strongly recommends that you enter Administrators in the Select Users or Groups window, to add the BUILTIN\Administrators (Administrators) users. 4. Choose Next. Error Reporting Choose Next. Installation Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Ready to Install Select Install. Installation Progress You can monitor the installation progress of selected features in this screen. Complete After the installation has been completed, choose Close to finish the installation. 6. When you have finished the installation, enable the Named Pipes and TCP/IP protocol in the SQL Server Configuration Manager as follows: 1. Choose Start All Programs Microsoft SQL Server 2008 (R2) Configuration Tools SQL Server Configuration Manager. 26 P U B L I C Installing SQL Server 2008 (R2) for a New SAP System

27 2. Expand SQL Server Network Configuration and select one of the following: For a default instance, select Protocols for MSSQLServer For a named instance, select Protocols for <SAPSID> 3. In the right-hand pane, under Protocol Name, right-click Named Pipes and TCP/IP, and select Enable. 7. Restart SQL Server. 8. Install the latest Service Pack and Cumulative Update. For more information, see SAP Note Set the configuration for the SQL Server Agent [page 34]. 5.4 Clustering the SQL Server 2008 (R2) Database Server Software Use This section describes how to install the SQL Server 2008 (R2) database server software for a high-availability system with Microsoft failover clustering. The SQL Server 2008 (R2) database server software must be installed on the database host. Note The installation writes the log files to the directory %ProgramFiles%\Microsoft SQL Server \100\Setup Bootstrap\LOG\<YYYYMMDD_HHMM>. You can find the summary of the setup log in Summary_<HOSTNAME><YYYYMMDD_HHMM>.txt in the same directory. To install the client software for an application server, see Installing the SQL Server 2008 (R2) Native Client Software Manually [page 32]. Prerequisites SQL Server 2008 (R2) requires Microsoft.NET Framework 3.5 (x64). Windows Server 2008 R2: Add the.net Framework 3.5 SP1 feature as follows: 1. Log on as local administrator. 2. Open an elevated command prompt. 3. Enter the following command: servermanagercmd install NET-Framework-Core 4. Reboot your system. Windows Server 2008 (or lower): Install or update the Microsoft.Net Frameworks as follows: 1. Log on as a local administrator. 2. Insert the SQL Server 2008 RDBMS DVD or SQL Server 2008 R2 RDBMS DVD in your DVD drive or copy it locally. Installing SQL Server 2008 (R2) for a New SAP System P U B L I C 27

28 3. For x64, run the.net Frameworks executable dotnetfx35setup.exe, which is located in the following directory: SQL Server 2008: x86-x64-ia64\enterpriseedition\<platform>\redist\dotnetframeworks SQL Server 2008 R2: x86-x64-ia64\enterpriseedition\redist\dotnetframeworks \dotnetfx35\<platform> 4. Accept the licensing terms for the.net Frameworks and choose Install. 5. After the installation of the.net Frameworks is finished, reboot your system. Procedure 1. Log on all cluster nodes as a domain user who is a member of the local administrators group with the permissions to log on as a service and to act as part of the operating system. 2. Move all the cluster resources and groups to the first cluster node. 3. Insert the SQL Server 2008 RDBMS DVD in your DVD drive or copy it locally. 4. Change to the directory: x86-x64-ia64\enterpriseedition. 5. Start the installation program with setup.exe on the first cluster node. Note Make sure that you have installed or updated the Microsoft.Net Frameworks as described under Prerequisites. 6. Enter the required information as specified in the table below. Table 9: Input for the MS SQL Server 2008 (R2) Installation on the First Cluster Node Window Input Microsoft SQL Server 2008 (R2) Setup The Microsoft SQL Server 2008 (R2) setup requires Windows prerequisites, such as the Microsoft.NET Framework and an updated Windows installer. 1. To install the required Windows prerequisites, choose OK 2. When the installation of the prerequisites is finished, reboot your system. When you reboot your system, make sure that all the cluster resources and groups are owned by the first cluster node. 3. Restart the installation with setup.exe. SQL Server Installation Center To check your system configuration, use the System Configuration Checker. If required, set up the required configuration. For more information about the required system configuration for the software components, check the SQL Server Books Online. SQL Server Installation Center 1. Choose Installation. 2. Select New SQL Server failover cluster installation. 28 P U B L I C Installing SQL Server 2008 (R2) for a New SAP System

29 Window Input Product Key If this windows appears, enter the product key and choose Next. License Terms Accept the Microsoft software license terms and choose Next. Setup Support Files Choose Install. Setup Support Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. SQL Server 2008 R2 only: Select SQL Server Feature installation and choose Next. Feature Role Feature Selection 1. Select all features, except: Analysis Services Reporting Services Integration Services Microsoft Sync Framework In a failover cluster installation, the features SQL Server Replication and Text Search are mandatory and you cannot deselect them. 2. Choose Next. Instance Configuration 1. Enter the SQL Server network name. 2. Select the instance type that you want to install. Since the configuration of SQL Server is easier to handle, we recommend that you select Default instance. If you want to install a Named instance, enter the <SAPSID> in the Named instance field. If you want to install multiple SAP systems with multiple SQL Server instances you must select Named instance. 3. Leave the default values in field Instance ID and Instance root directory. 4. Choose Next. Disk Space Requirements Review the disk space requirements and choose Next. Cluster Resource Group Specify the SQL Server cluster resource group and choose Next. Cluster Disk Selection 1. Specify the shared disk to be included in the SQL Server resource cluster group. 2. Choose Next. Cluster Network Configuration 1. Specify the IP type and address. 2. If you do not have DHCP addresses, enter a static IP address and subnet mask. 3. Choose Next. Cluster Security Policy We recommend that you leave the selection unchanged. Choose Next. Installing SQL Server 2008 (R2) for a New SAP System P U B L I C 29

30 Window Input Server Configuration 1. In the Service Accounts tab, enter the domain accounts and passwords. In the Server Configuration window, do not use the Browse button to specify a domain account for a specific service in the Account Name text box. For more information, see Microsoft Knowledge Base article In the Collation tab, for the Database Engine, set the collation to SQL_Latin1_General_CP850_BIN2. To change the collation, use the Customize button. 3. When you have made all entries, choose Next. Database Engine Configuration 1. In the Account Provisioning tab, select one of the following authentication modes: Windows authentication mode SAP recommends that you use this mode for an ABAP system. With this mode the sa login is created, but cannot be used. Mixed Mode (Windows authentication and SQL Server authentication) This mode is required for a Java or ABAP+Java system. If you select this mode, you have to set the password for the sa login. SAPinst automatically changes the authentication mode into Mixed Mode when installing a Java system. 2. If you use Mixed Mode, enter and confirm the password for the built-in SQL Server system administrator account. The password for the sa login must comply with the Windows password policy. 3. Choose Add to specify an SQL Server administrator. In the Select Users or Groups window, choose one Windows account as local system administrator. SAP strongly recommends that you enter Administrators in the Select Users or Groups window. 4. Choose Next. Error Reporting Cluster Installation Rules Ready to Install Installation Progress Complete Select the required error reporting and choose Next. If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Check the summary list and choose Install. You can monitor the installation progress of selected features in this screen. After the installation has been completed, choose Close to finish the installation. 7. When you have finished, complete the cluster installation by restarting the installation program with setup.exe on the second cluster node. 30 P U B L I C Installing SQL Server 2008 (R2) for a New SAP System

31 Note Make sure that you have installed or updated the Microsoft.Net Frameworks as described under Prerequisites. 8. Enter the required information as specified in the table below. Table 10: Input for the MS SQL Server 2008 (R2) Cluster Installation Completion on the Second Node Window Input Windows Update Standalone Installer 1. To install the Windows hotfix, choose OK. 2. When the installation of the hotfix(es) is finished, reboot your system. 3. Restart the installation with setup.exe. 1. Choose Installation. SQL Server Installation Center 2. Select Add node to a SQL Server failover cluster. Setup Support Rules If there are no failed operations or warnings, choose OK. Otherwise, first check the warnings. Product Key If this windows appears, enter the product key and choose Next. License Terms Accept the Microsoft software license terms and choose Next. Setup Support Files Choose Install. Setup Support Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Cluster Node Configuration Select the SQL Server instance name and choose Next. Service Accounts 1. Enter the same domain user(s) and password(s) that you entered for the services SQL Server Database services and SQL Server Agent on the first cluster node. 2. Choose Next. Error and Usage Reporting Settings Choose Next. Add Node Rules If there are no failed operations or warnings, choose Next. Otherwise, first check the warnings. Ready to Add Node Check the summary list and choose Install. Add Node Progress You can monitor the installation progress of selected features in this screen. Complete After the installation has been completed, choose Close to finish the installation. 9. When you have finished, enable the Named Pipes and TCP/IP protocol in the SQL Server Configuration Manager on all cluster nodes as follows: 1. Choose Start All Programs Microsoft SQL Server 2008 (R2) Configuration Tools SQL Server Configuration Manager. Installing SQL Server 2008 (R2) for a New SAP System P U B L I C 31

32 2. Expand SQL Server Network Configuration and select one of the following: For a default instance, select Protocols for <SQL Server Instance Name> For a named instance, select Protocols for <SAPSID> 3. In the right-hand pane, under Protocol Name, right-click Named Pipes and TCP/IP, and choose Enable. 10. Restart SQL Server. 11. After the SQL Server 2008 (R2) failover installation has finished successfully on the second cluster node, make sure that you can fail over the SQL Server group between the nodes. Test the connection to the failover cluster from a SQL Server Management Studio query window installed on a server (which is not part of the cluster) after moving the SQL Server group between the nodes. 12. Install the latest Service Pack and Cumulative Update. For more information, see SAP Note Perform the following steps to install the SQL Server updates: 1. Install the Service Pack and Cumulative Update on the passive node. 2. Move the SQL Server group to the second node that was updated. 3. Verify that all SQL Server resources are online on the currently active node. 4. Install the Service Pack and Cumulative Update on the passive node. 13. Test the failover of the SQL Server group between the cluster nodes. 14. Perform the following steps: 1. Start the Failover Cluster Management, and take the SQL Server resource offline in the SQL Server application. 2. In the Services and Applications node, double-click the SQL Server or SQL Server(<NamedInstance>) application. 3. In the left-side window, take the SQL Server resource offline. Right-click the SQL Server or SQL Server(<NamedInstance>) and select Properties. 4. In the Dependencies window, use the insert button and add the shared disks that are used for database files with the AND operator. 15. Set the configuration for the SQL Server Agent [page 34]. 5.5 Installing the SQL Server 2008 (R2) Native Client Software Manually Use This section describes how to install the SQL Server 2008 (R2) Native Access Client (SNAC) software. You have to install the SQL Server 2008 (R2) client software on all SAP application servers. It enables the communication between an application server and the database. Procedure 1. Log on as local administrator to the host where you want to install an application server. 2. Insert the SQL Server 2008 or SQL Server 2008 R2 RDBMS DVD in your DVD drive or copy it locally. 32 P U B L I C Installing SQL Server 2008 (R2) for a New SAP System

33 3. Change to the directory <RDBMS_DVD>:\SqlNativeClient\<platform>\ and double-click the SNAC files. For more information, see SAP Note Follow the instructions in the SQL Server installation setup screens. Installing SQL Server 2008 (R2) for a New SAP System P U B L I C 33

34 6 Setting the SQL Server Agent Configuration Use After you have installed or upgraded to SQL Server 2008 (R2), you must set the configuration for the SQL Server Agent. Procedure 1. Start the SQL Server Management Studio. 2. Right-click SQL Server Agent and choose Properties. 3. Choose History. 4. Set the value for column Maximum job History log size (in rows) to 6000 (minimum). 5. Set the value for column Maximum job history rows per job to 500 (minimum). 6. Check the column Remove agent history and set a value for this column. 7. To save the settings, choose OK. 34 P U B L I C Setting the SQL Server Agent Configuration

35 Important Disclaimers and Legal Information Coding Samples Any software coding and/or code lines / strings ("Code") included in this documentation are only examples and are not intended to be used in a productive system environment. The Code is only intended to better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the Code given herein, and SAP shall not be liable for errors or damages caused by the usage of the Code, unless damages were caused by SAP intentionally or by SAP's gross negligence. Accessibility The information contained in the SAP documentation represents SAP's current view of accessibility criteria as of the date of publication; it is in no way intended to be a binding guideline on how to ensure accessibility of software products. SAP in particular disclaims any liability in relation to this document. This disclaimer, however, does not apply in cases of willful misconduct or gross negligence of SAP. Furthermore, this document does not result in any direct or indirect contractual obligations of SAP. Gender-Neutral Language As far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales person" or "working days") is used. If when referring to members of both sexes, however, the third-person singular cannot be avoided or a gender-neutral noun does not exist, SAP reserves the right to use the masculine form of the noun and pronoun. This is to ensure that the documentation remains comprehensible. Internet Hyperlinks The SAP documentation may contain hyperlinks to the Internet. These hyperlinks are intended to serve as a hint about where to find related information. SAP does not warrant the availability and correctness of this related information or the ability of this information to serve a particular purpose. SAP shall not be liable for any damages caused by the use of related information unless damages have been caused by SAP's gross negligence or willful misconduct. All links are categorized for transparency (see: Open Source Software and Third Party Components Please refer to for information respecting open source software components made available by SAP as part of SAP NetWeaver and any specific conditions that apply to your use of such open source software components. Please refer to for information relating to SAP s use of third party software with or within SAP NetWeaver. Important Disclaimers and Legal Information P U BL IC 35

36 go.sap.com/registration/ contact.html 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. Please see for additional trademark information and notices.

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