Oracle Enterprise Manager Cloud Control 12 c Oracle Enterprise Manager Grand Tour Hands On Lab

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1 O Oracle Enterprise Manager Cloud Control 12 c Oracle Enterprise Manager Grand Tour Hands On Lab Session ID 33320

2 Overview and Framework Lab Safe Harbor statement: All information provided outlines our general product direction. It's intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code or functionality, and should not be relied upon in making a purchasing decision. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle. Page 1 of 50

3 Overview and Framework Lab b Section I Enterprise Manager Overview and Framework A. Enterprise Manager Cloud Control Console B. Incident Manager C. Incident Rules D. Self Update Page 2 of 50

4 Overview and Framework Lab b A. Console Lab (Estimated Time: 10 minutes) The objective is to provide an overview of the UI and use some of the general navigation features. 1. Select Home You can personalize Enterprise Manager with your choice of a home page. The home page is displayed whenever you log in. When you log in to Oracle Enterprise Manager for the first time, the Select Enterprise Manager Home screen is displayed. You can select a home page from here, or you can select a home page later. 1.1 Launch browser and click on the Enterprise Manager 12.1 bookmark or go to Login using username and password oracle[1 4] / oracle12 Note Exact login will be provided by the lab instructors e.g. oracle1 /oracle12 or oracle2 /oracle12 Page 3 of 50

5 Overview and Framework Lab b 1.3 This is the page that a new Enterprise Manager users will see the first time that they login to the Oracle Enterprise Manager 12c. Look over the various pages that can be chosen for your home page. Click Select As My Home for the page that you prefer as your home page. You can return to your home page at any time by clicking Enterprise Manager in the top left of the screen. Page 4 of 50

6 2. Familiarize Yourself with Menu Based Navigation Overview and Framework Lab b Menus are the primary way of navigating Enterprise Manager. Take a couple of minutes to look over the global menus that are located at the top of the screen: Enterprise, Targets, Favorites, History, Setup and Help. Get a sense of the items that are available, and how the menu items are organized. The global menus are always available, and can be used to quickly navigate to key areas in Enterprise Manager. 2.1 In the History menu, select em12.oracle.com This will take you to the home page for this Host target. Note The History menu provides quick access to the 10 targets that you ve most recently visited. Page 5 of 50

7 Overview and Framework Lab b 2.2 Take a couple of minutes to look over the Host menu. The Host menu provides navigation to pages for a host target. Note that, The Host menu is located within the target context header which prominently displays the name of the target and the status of the target. The target context header remains visible for subpages of the target. All target types have a menu that provides navigation for a single target. The target type menus have menu items that are specific to that target type, as well as menu items that are the same across target types. 2.3 In the Targets menu, select All Targets. Page 6 of 50

8 In the table on the right side you can view the list of targets. Overview and Framework Lab b 2.4 You can use the context menu (right click menu) from the All Targets page to go directly to a subpage for target. Right click on a target and look at the target type menu that is displayed. From the right mouse menu for a target, select Monitoring > All Metrics. Page 7 of 50

9 3. Finding Targets Overview and Framework Lab b You can find targets in various ways. 3.1 Using the Search Target Name control in the upper right corner of the screen, search for AdminServer. The search results are shown on the All Targets page. Note that the Refine Search panel on the left shows several subcategories with target counts. Tip : You can also navigate directly to the All Targets page from the Target menu. 3.2 Using the Refine Search panel on the left, click Oracle WebLogic Server. Now your search results contain all of the Oracle WebLogic Server targets named AdminServer Page 8 of 50

10 Overview and Framework Lab b 3.3 Click the Save Search button that is on the table on the right. Use Save Search for any particular list of targets that you will need to regularly access again in the future. 3.4 Your saved search is available from the Saved Searches menu above the table. Tip : You can also access your saved searches from the Favorites menu. 4. Personalizing Oracle Enterprise Manager Cloud Control You can personalize Enterprise Manager to increase effectiveness for your particular roles and responsibilities. Page 9 of 50

11 Overview and Framework Lab b 4.1 In the History menu, select em12.oracle.com. This will take you to the home page for this Host target. 4.2 On the right side, you ll see the two sections CPU and Memory and File System and Network. Drag the File System and Network section up to move it before the CPU and Memory section. Page 10 of 50

12 Overview and Framework Lab b 4.3 Click the Personalize Page icon button that is located at the top right of the page, to the left of Page Refresh information. 4.4 Click either of the Add Content buttons. Page 11 of 50

13 Overview and Framework Lab b 4.5 In the Add Content dialog, click the Add button for Performance Metric Chart followed by a click on Close button. 4.6 In the Performance Metric Chart section that you added to the page, click the Edit icon button in the upper right of the header. Page 12 of 50

14 Overview and Framework Lab b 4.7 In the Component Properties: Performance Metric Chart dialog: Click the Add button In the Add dialog, in the Metric Palette, expand Network Interfaces Summary Select the following 2 metrics All Network Interfaces Read Rate All Network Interfaces Write Rate Click OK to close the Add dialog. Page 13 of 50

15 4.7.3 In the Title edit box, enter Network Interfaces and Click OK Overview and Framework Lab b 4.8 At the top of the page, in the header bar that have Editing Page:, click the Close button that is on the right side. The personalization you made to this host home page applies to all host home pages Page 14 of 50

16 4.9 In the Favorites menu, select Add Page to Favorites. Overview and Framework Lab b 4.10 In the Host menu, select Monitoring > Status History Page 15 of 50

17 4.11 In the Favorites menu, select Add Page to Favorites. Overview and Framework Lab b 4.12 Click on the Favorites menu, and note the organization of the 2 pages that you ve added for this target In the Enterprise menu, select Compliance > Results. Page 16 of 50

18 Overview and Framework Lab b 4.14 In the Setup menu, select My Preferences > Set Current Page as My Home. You can set any page as your home page. Your home page is shown whenever you log in to Enterprise Manager. You can also quickly navigate to your home page by selecting the home item from the Favorites menu, or by clicking Enterprise Manager in the upper left banner Click on Logout button. For rest of the labs you ll login as oracle user. Page 17 of 50

19 Overview and Framework Lab b B. Incident Management (Estimated Time: 8 minutes) Incident Management is a new functional area in Oracle Enterprise Manager that builds upon our existing monitoring capabilities. The main goal of incident management in to enable you to monitor and resolve service disruptions quickly by business priority. Instead of managing numerous discrete events, this feature enables you to create and manage a fewer set of incidents. An incident object can be created for important events (e.g. an incident for a target down event) or an incident can be created containing a group of related events that pertain to the same issue (e.g. create one incident for high load on a host server when CPU utilization and memory utilization events occur). Oracle Enterprise Manager also provides features to assign, track, diagnose and resolve the incidents. 1. Accessing the Incident Manager console The Incident Manager console provides a centralized way to manage incidents and problems detected in your Enterprise Manager environment. Problems represent the root cause of incidents caused by Oracle software errors and they can also be managed in Incident Manager. In this scenario, you re an administrator responsible for the incidents and problems on the targets in the group PROD GROUP. For this exercise you will be reviewing some incidents and problems raised on the targets in PROD GROUP Login using username and password oracle / oracle Navigate to menu options Enterprise Monitoring Incident Manager Page 18 of 50

20 Overview and Framework Lab b 1.3. You ll be taken to PROD GROUP Incidents view Incident Manager allows you to see all the incidents and problems in your managed environment. In order for you to focus on the subset of incidents and problems for the specific targets you own, you can create Views that filter the set of incidents/problems. The PROD GROUP Incidents view has been pre created in this lab environment to show you only the subset of incidents on the group PROD GROUP. In the left pane you ll notice the standard views which are out of box views that enable you to focus on some typical subsets of incidents and problems. Also below the standard views you ll notice option to create custom views like the one precreated here. Once you ve selected the view PROD GROUP Incidents, the list of incidents in this view will be shown on the right. 2. Reviewing and working on Incidents 2.1. You ll first work on the tablespace full incident. Click on the Tablespace DEMO is 90 percent full incident. Page 19 of 50

21 Overview and Framework Lab b 2.2. Review the general details in the lower pane. Collapse the upper pane by clicking the ( ) icon Click on the Events tab Here you can review the event(s) for which this incident was raised. Page 20 of 50

22 Overview and Framework Lab b 2.4. Click on the General tab and review and update the Incident Tracking section. You ll now take ownership of this incident and set its tracking status to let your co administrators know that you ll be working on it Click on the Acknowledge link to quickly acknowledge and take ownership of the incident. Next you ll set the rest of the values here In the Tracking section, click on Manage button Change the following settings and click OK. Status : Work in Progress Priority : High Comments Add a comment like I m looking into this. Page 21 of 50

23 Overview and Framework Lab b 2.5. Review the Guided Resolution section Incident Manager provides the in context links for further diagnostics and taking action. You can click and review the various diagnostic and action links provided for the tablespace full incident. DO NOT actually use any of the actions to fix the incident Click on the My Oracle Support Knowledge tab To assist with the resolution of the incident, Incident Manager provides easy access to My Oracle Support (MOS) knowledge base articles and documentation that are relevant to the incident. Optional Steps You can review few other incidents similarly by repeating the steps 2.1 through 2.6 for other incidents and note the differences in the Guided Resolution section. Recommended ones are, Job BACKUP_TEST.ORACLE.COM_ failed. Compliance score 51% is below critical threshold. Page 22 of 50

24 Overview and Framework Lab b 3. Reviewing Problems Problems represent the root cause of critical errors in Oracle code. When a critical software error is encountered, a diagnostic incident is automatically created and a Problem object is also created in Incident Manager. To resolve this Problem (i.e. fix the root cause of error in code), users are expected to reach out to Oracle Support by creating an Oracle Service Request (SR) through Support Workbench. In this lab, an ORA 600 incident was detected on the database and a problem object for it(ora 600 error) was created in Incident Manager. A Support SR was also created using Support Workbench. This lab will allow you to examine how you can view details of the Problem, easily access Support Workbench, and also access the associated SR all within Incident Manager In Incident Manager, locate and click on the view PROD GROUP Problems 3.2. If you don t see the problem list, you might need to restore pane by clicking on the ( ) icon, 3.3. Click on the problem Problem: ORA 600 [4136] for test.oracle.com Page 23 of 50

25 Overview and Framework Lab b 3.4. Right click SR # and open in new tab Locate and drilldown to the Oracle service request that is opened for the Problem. Note : it might take up to a minute to load the My Oracle Support view in this lab environment Review the Service request This is a demo SR, therefore you ll not see much meaningful information here. In an actual deployment, the SR would show you the latest updates from Oracle Support to help you resolve the problem. Page 24 of 50

26 Overview and Framework Lab b 3.6. Close the SR tab. Click on the link under Diagnostics section. Note: In case you get the login page, select the Preferred Credentials for sysdba In Support Workbench, you can do a quick review of the incidents in the problem Page 25 of 50

27 Overview and Framework Lab b C. Set up rules to create, auto assign and escalate incidents (Estimated Time: 20 minutes) Rule Sets enable you to automate operations on events, incidents, and problems,. For example, you might want to create a rule that will automatically create an incident for target down events. Or you might have another rule that sends notifications for critical incidents. Business Case You need to monitor your production targets using Oracle Enterprise Manager s new incident management capabilities. Your production targets are in a group called PROD GROUP. You will need to setup rules to create incidents for important events, send for incidents, and setup incident escalation rules to implement your operational practices. 1. Creating Rule Set 1.1. Navigate to Setup Incidents Incident Rules 1.2 A set of rules that operate on a common object such as a group of targets is called a rule set. Since you will be creating rules for the PROD GROUP, you start off by creating a rule set that will contain all your rules for PROD GROUP. Also notice we have a few out of box rule set. Click on the Create Rule Set. Page 26 of 50

28 Overview and Framework Lab b 4.16 In Create Rule Set page, provide the following values Name : Rule Set for PROD GROUP Description : Rule Set for PROD GROUP Type : Enterprise Targets : Specific Targets Group Add group PROD GROUP By entering the above values, we are saying all the rules in this rule set will apply to our production group called PROD GROUP. Click OK on the information message. 5. Creating Rules for the Rule Set Next you will create a series of rules in this rule set that apply to all the targets in the PROD GROUP. Remember, order matters. Create the rules in the given order. Click on the Rules tab. Page 27 of 50

29 Overview and Framework Lab b 6. Adding Rule#1 The first rule should automatically create an incident when a specified set of host or database metric alert events are in warning or critical severity. 6.1 Click on Create 6.2 Keep the default Incoming events and updates to events and click Continue. 6.3 On Select Events Page select the check box on Type select Metric Alert Choose Specific metric alerts events Page 28 of 50

30 Overview and Framework Lab b 6.4 Add following Metrics for Host type targets (Now we choose the specific metric alert events for which we want incidents to be raised.) CPU Utilization(%) with critical & warning severities Filesystem Space Available with critical & warning severities [OPTIONAL] Memory Utilization(%) with critical & warning severities [OPTIONAL] Click Add On the Metrics dialog select the following values Target Type : Host Metric Name : CPU Utilization Click Search Select CPU Utilization (%) Select critical & warning severities Click OK Page 29 of 50

31 Overview and Framework Lab b [OPTIONAL STEP] Similarly add the other two metrics Filesystem Space Available (%) and Memory Utilization(%). Refer the screenshots provided. Filesystem Space Available (%) [OPTIONAL STEP] Page 30 of 50

32 Memory Utilization(%) [OPTIONAL STEP] Overview and Framework Lab b 6.5 Add Tablespace Space Used (%) metrics for Database target In the Search field, change Target Type to Database Instance and enter Tablespace (without quotes) in the Metric Name field and click on Search. Then select the metric Tablespace Space Used(%) in the list of metrics returned by your search. Page 31 of 50

33 6.6 Click on the Next button to get to the Add Actions page Overview and Framework Lab b 6.7 On the Add Actions page You will add one action with following settings Click the Add button. Now we are ready to specify the action to be taken for the metrics we chose Provide the following settings. These settings will cause Enterprise Manager to create an incident if any of the previously selected metric alert events occur. Conditions for Actions : Select Always execute the actions Check the check box Create Incident. Leave the Assign to and Set priority to options blank. Click Continue. Page 32 of 50

34 6.8 Click Next to get to the Name and description page Overview and Framework Lab b 6.9 Provide the following values as the name for your rule and click Next Name : Create incident for metric alert events Description : Create incident for metric alert events 6.10 Click Continue on Review page 6.11 Click OK on the confirmation dialog. Page 33 of 50

35 Overview and Framework Lab b 6.12 Click the Save button We are still going to be adding additional rules but now would be a good time to save your rule and rule set. Doing this step will bring you back to the main Incident Rules page Select Rule Set for PROD GROUP and Click Edit so that we can add more rules to the rule set. 7. Adding Rule#2 This rule will automatically create an incident for any Target Down availability events (for all target types) and for the Agent Unreachable event for the agent target type. 7.1 Click on the Rules tab and then click the Create button Page 34 of 50

36 Overview and Framework Lab b 7.2 Keep the default Incoming events and updates to events and click Continue. 7.3 On Select Events Page select the check box on Type select Target Availability Choose Specific Target Availability Events 7.4 Add an entry for the Down event for all target types Click Add Page 35 of 50

37 Overview and Framework Lab b On the Select Target Availability Events select the following values Target Type : All Target Types Availability Status : Down Click OK We have just chosen the target down events for all targets in our PROD GROUP Similarly add an entry for Agent Unreachable event for the Agent target type. We have just chosen the agent unreachable event for all the agents in our group Click on the Next button to get to the Add Actions page Page 36 of 50

38 Overview and Framework Lab b 7.5 On the Add Actions page you will add one action with following settings Click the Add button Provide the following settings. Conditions for Actions : Select Always execute the actions Check the check box Create Incident. Assign to : oracle Set priority to : High The above settings will automatically create an incident for the availability events we just chose. Also, since availability is important, we automatically assigned the incident to ourselves and also set the priority to high. Click Continue. 7.6 Click Next to get to the Name and description page Page 37 of 50

39 Overview and Framework Lab b 7.7 Provide a name and description for your rule similar to the following Name : Create incident for target availability events Description : Create incident for target availability events Click Next 7.8 Click Continue on Review page 7.9 Click OK on the confirmation dialog and Click Save to Save Rule Set before we add another Rule to it. Page 38 of 50

40 7.10 Select Rule Set for PROD GROUP and Click Edit. Overview and Framework Lab b 8. Adding Rule#3 This rule will send notifications for critical or fatal severity incidents to your pager and warning incidents to your regular Click on the Rules tab and then click the Create button 8.2 Since the rule will operate on incidents, select the Newly created incidents or updates to incidents and click Continue. Page 39 of 50

41 Overview and Framework Lab b 8.3 On Select Events Page select the Specific Incidents Select Severity Select Fatal, Critical, Warning and click Next 8.4 On the Add Actions page you will add two actions with following settings Click the Add button Page 40 of 50

42 Overview and Framework Lab b Provide the following settings. Conditions for Actions : Select Only execute the action if specified conditions match Severity : Select Fatal and Critical Basic notification > Page : ORACLE The settings above will cause page notifications to be sent for incidents with fatal or critical severities. Click Continue On Actions page click Add again and provide the following settings for second Action Conditions for Actions : Select Only execute the action if specified conditions match Severity : Select Warning Basic notification > To : oracle The settings above will cause notifications to be sent for incidents with warning severity. Click Continue Page 41 of 50

43 8.5 Click Next to get to the Name and description page Overview and Framework Lab b 8.6 Provide the following values Name : Page for critical and fatal, for warning Description : Page for critical and fatal, for warning Click Next 8.7 Click Continue on Review page Page 42 of 50

44 Overview and Framework Lab b 8.8 Click OK on the confirmation dialog and Click Save to Save Rule Set.. Once this Rule Set has been created, this is automatically enabled for the Events and Incidents on the targets in PROD GROUP. Page 43 of 50

45 Overview and Framework Lab b D. Self Update Lab (Estimated Time 10 minutes) In the prior releases, you had to download agent software or other Oracle Enterprise Manager updates from OTN, e Delivery, My Oracle Support (MOS) notes, and numerous other sources. In this lab you will review the new Self Update Console in Oracle Enterprise Manager, which is a centralized delivery mechanism for all the Oracle Enterprise Manager updates, and familiarize yourself with the different types of self updateable entities. Subsequently you ll go through the process of getting agent software in Oracle Enterprise Manager console to monitor a database on a new platform. Business Problem/Use Case You want to manage your database on a 32-bit Linux machine, but you don t have an agent for it. Hence you need to download and deploy agent for this 32-bit Linux platform. 1. Accessing the Self Update console in Oracle Enterprise Manager Oracle periodically provides new functionality and updates for existing features in Oracle Enterprise Manager. The Self Update home allows administrators to receive notifications and view, download, and apply such updates. While these updates are retrieved automatically, a manual check can be made at any time. 1.1 Click on the menu options Setup > Extensibility > Self Update Page 44 of 50

46 Overview and Framework Lab b 1.2 On Self Update Page, review different types of self updateable entities and try to find the answers to the following. Last time when information was refreshed from My Oracle Support (MOS) site. Which entity type has most number of updates downloaded? 1.3 Click on the Plug in Type to view all plug ins that have been downloaded or applied. Page 45 of 50

47 2. Deploy an agent : Getting Agent software for Linux-32 bit plateform Overview and Framework Lab b For monitoring any target, say a database, in Oracle Enterprise Manager, you ll need to have Oracle Enterprise Manager Agent deployed on the target host. Agent is deployed via Oracle Enterprise Manager Console itself. 2.1 Click on the menu options Setup > Add Target > Add Targets Manually. Oracle Enterprise Manager Agent deployment page is navigated via Add target page. 2.2 For adding an agent, select the Add Host Targets option and click Add Host button. Page 46 of 50

48 2.3 Click Add Overview and Framework Lab b This is to add the hostname (and platform) where you want to deploy the agent. Before entering the host name let s select the platform. Click on the Platform Select dropdown. List shows the availability of agent software for different platforms. Note that the Linux x86 is unavailable. 2.4 Go through the Tip provided at the bottom of the page. Required software will need to be downloaded via Self Update Console. To navigate directly to Self Update console click the Self Update link. Page 47 of 50

49 Overview and Framework Lab b 2.5 This is the same page you reviewed at the beginning on this exercise. For getting the agent software, click on the Agent Software folder. 2.6 In this environment Agent software for Linux x86 is already downloaded by the administrator (sysman). Can you find out the date when software was downloaded? Next, store the software to Enterprise Manager Software Library using the apply operation. Select the Agent Software update for Linux x86, and click Apply. Review the information about Apply operation and click OK. Page 48 of 50

50 Overview and Framework Lab b This will internally submit a job for storing agent software in software library. Note the link to directly navigate to job details page to view the job status. Click the OK to return to Agent 2.7 Within few minutes you will notice the software status is changed to Applied. If needed click the Refresh x86 software row. icon on top right corner periodically till status is not changed. Select the Linux Select the Agent Software update for Linux x86. In the Past Activities table, notice the operation history confirming the successful operation. 2.8 Next, go back to the agent deployment page to check if agent software is available or not. You can directly navigate to the required page by clicking Agent Software button. Page 49 of 50

51 Overview and Framework Lab b 2.9 To view the agent platforms, click on the Add button and select the platform dropdown. You ll notice that Linux x86 agent software is shown as available now. Next step will be to provide the hostname where you want to deploy agent. In this lab, we ll NOT perform the agent deployment. Page 50 of 50

52 Deployment Lifecycle Management Section II Deployment Lifecycle Management A. Inventory Reporting B. Configuration Browser C. Configuration Topology D. System Configuration Comparison E. Configuration Search Page 1 of 21

53 Deployment Lifecycle Management A Inventory and Usage Details Business Case You have been asked to provide a list of all production database instances including their installation host and oracle home location. 1. Using Inventory and Usage Details 1.1 Navigate to menu options Enterprise >Configuration >Inventory and Usage Details 1.2 Choose Database Installations from list next to Show. By default we see the distribution of database installations by database version. Page 2 of 21

54 Deployment Lifecycle Management 1.3 Change the roll up from Version to Lifecycle to see the distribution of database installations by lifecycle environment. 1.4 Click on the bar in the installations column next to Production to focus on Production databases. Clicking on the bar brings you to a focused view of production databases allowing compounding roll up dimensions. 1.5 Click the 8 in the targets column in the Production row to see the production database instance target. Here is the list of databases you are interested in. Notice you can Export this information to a spreadsheet to allow for saving or ing. Page 3 of 21

55 Deployment Lifecycle Management 1.6 Select q112db1.us.oracle.com database to go to its homepage. Page 4 of 21

56 Deployment Lifecycle Management B. Using the Configuration Browser Configuration Properties and Relationship Collections Enterprise Manager collects in depth configuration and relationship information for every target. You can view the last collected configuration and relationship for each target from its home page. You can also extend the collection using custom collections. Business Case/ Problem Statement You have been asked if database q112db1 is being used by the application ICE Application Prd. Use the configuration and relationship browser to find out. 2. View collected Database Configuration and Relationships 2.1 Go to Oracle Database > Configuration > Last Collected 2.2 Click on Initialization Parameters. Action: Scroll through the list of gathered initialization parameters. Page 5 of 21

57 Deployment Lifecycle Management 2.3 Click on Feature Usage. Action: Scroll through the list of gathered features and their usage information. 2.4 Click on the name q112db1.us.oracle.com to see the target properties. Every target has target properties which are usually high level important information like version, Oracle Home as well as user definable properties like lifecycle, Cost Center, etc. Page 6 of 21

58 Deployment Lifecycle Management 2.5 Click Member Of tab. The tabs Immediate Relationship, Member Of, Uses and Used By all show automatically detected and manually added relationships to this target. These can be used for important analysis including Impact and Root cause analysis. 2.6 Click ICE Application Prd to go to its homepage. So, the answer is YES, this database is being used by the ICE Application Prd. Page 7 of 21

59 Deployment Lifecycle Management C. Using the Configuration Topology Viewer Configuration Topology Viewer Enterprise Manager graphically displays targets and their relationships to one another in the topology viewer. Using the topology viewer you can perform Impact and Root cause analysis as well as take action on any displayed target by accessing its target specific menu. Business Case/ Problem Statement Use the topology viewer to view the important components of the ICE Application Prd including how they are related. 3. Use the Configuration Topology Viewer 3.1 Go to Generic System > Configuration > Topology Page 8 of 21

60 Deployment Lifecycle Management 3.2 Select ICE Application View from the list of available Views 3.3 Select Annotations >Link Labels Page 9 of 21

61 Deployment Lifecycle Management 3.4 Right Click on ICE Application Prd member in topology and select Generic System > Configuration >Saved Notice how you can get to each targets main menu by Right clicking on the target in the topology viewer. Page 10 of 21

62 Deployment Lifecycle Management D. Gold Image Configuration Comparison [OPTIONAL] Configuration Comparison Enterprise Manager has sophisticated configuration comparison capabilities including the ability to control the comparison results using templates. These templates can be configured to ignore known differences among many other features. Users can save a snapshot of a target or entire application stack as a baseline or gold standard for later use in comparison. Business Case/ Problem Statement The ICE Application in production is behaving differently. Use the configuration comparison feature to compare the saved Gold Image of the ICE Application to see if there are any important difference between it and the current ICE application configuration. 4. Gold Standard Configuration Comparison 4.1 Select the saved snapshot of this application called Gold Image and click Compare A Gold Image Snapshot has already taken of the ICE Application for use in comparison. 4.2 Click Next Page 11 of 21

63 Deployment Lifecycle Management 4.3 Click Add Configurations 4.4 Click Search 4.5 Select ICE Application Prd and click OK. Here you are choosing to compare last collected configuration of the ICE Application. Page 12 of 21

64 Deployment Lifecycle Management 4.6 Click Next. 4.7 Select ICE Application Template from Comparison Template list. 4.8 Click Next. The comparison template was created by a user specifically for this ICE Application. It ignores unimportant differences. 4.9 Click Next. The mapping screen shows which targets will be compared during this comparison job. This will be done automatically by Enterprise Manager, or can be manipulated by the user manually or by using a comparison template. Page 13 of 21

65 Deployment Lifecycle Management 4.10 Click Submit. Users can schedule the comparison to run on a regular basis and be notified of differences via Click Refresh Results until Comparison results show Different, which can take up to 2 minutes Click Different The results are in fact different meaning something important has changed in 1 or more of the component targets of the ICE Application. Let s find out what changed. Page 14 of 21

66 Deployment Lifecycle Management 4.13 Open Generic System to see the targets Select Different next to Oracle WebLogic Server. There is a least 1 important difference in the WebLogic Server configuration Select Server Information category ( Note difference in Login Timeout ) Here we can see that the login timeout for the managed server has changed from 5000 to 500, definitely something that could affect the application. Page 15 of 21

67 Deployment Lifecycle Management 4.16 Select System Compare Results to return to main compare 4.17 Reopen Generic System and Database System, then click on Different next to Database Instance We can also see there is a difference in the database instance being used by the ICE Application. Let s look at what changed Select Initialization Parameters. Page 16 of 21

68 Deployment Lifecycle Management 4.19 Notice the difference in the open_cursors parameters The open_cursors initialization parameter changed from 300 to 200. This is another important change worth investigating Click on Show Ignored option The ICE Application comparison template chosen during the comparison job setup was configured to ignore unimportant differences. Let s see what was ignored. Page 17 of 21

69 Deployment Lifecycle Management 4.21 Notice all of the Initialization parameters being ignored which are not important to this comparison. Here we can see all of the initialization parameters that are being ignored because they are essentially noise and would not affect the ICE application. Users can change what is ignored by changing the comparison template. Page 18 of 21

70 Deployment Lifecycle Management E. Configuration Search [OPTIONAL] Configuration Search Enterprise Manager has easy to searching capabilities that allows users to graphically build search specifications using both configuration and relationship. Business Case/ Problem Statement You have been asked to create a quick report on all Production Databases using Partitioning feature that have Patch installed. Another user has already created a Search Specification for this, however, it has been requested that the Host on which the databases are running be displayed in the search results. 5. Use and modify a Custom Search 5.1 Go to Enterprise > Configuration > Search 5.2 Select Databases using Partitioning with Patch and click Run Page 19 of 21

71 Deployment Lifecycle Management 5.3 Click Add Properties next to Database Instance. Now we will add the Host property to the list of displayed columns in the report. 5.4 Open Instance Information and select Host and click OK. Page 20 of 21

72 Deployment Lifecycle Management 5.5 Click Search 5.6 Scroll to right to see additional column showing the host name. Here we can see the additional column in the report. Also notice that you can Export to Excel or print this report. 5.7 Click Back to return to Search Menu. Page 21 of 21

73 DB Performance Lab Section III Database Management Objective: The objective of this lab to provide exercises designed to showcase the new database performance management capabilities in Oracle Enterprise Manager Cloud Control 12c. Functional Coverage: In this lab you will go through new features in the following functional areas: A. Overview of the Database Home Page B. ASH Analytics C. Real Time ADDM D. SQL Monitoring E. Database Subsetting Page 1 of 30

74 DB Performance Lab A. Overview of the Database Home Page Estimated Time to Complete Use Case: 5 minutes Business Problem/Use Case This Use Case is intended to familiarize the user with the new functionality of the Database Home page. We have made some significant modifications to the Database Home page in Oracle Enterprise Manager 12c. The homepage has been divided into regions that can be personalized based on the requirement of the users. The performance region allows the administrator to quickly gauge system resource utilization by wait classes or by various database services. The Monitored SQL region gives a snapshot of all queries currently executing and acan be very useful to identify long running queries. 1.1 Navigate to Databases: From the menu, Targets > Databases 1.2 Select Database Name: test.oracle.com Page 2 of 30

75 1.3 This will take you to the database home page for test.oracle.com DB Performance Lab 1.4 As an example of how pages can be personalized, let s move one region to a different location on the page. Scroll down and find the region SQL Monitor Last Hour. Click on the header and drag the region to the top of the page, placing it above the Performance Region 1.5 Once the move is completed, the home page should look like this: Page 3 of 30

76 DB Performance Lab 1.6 Students can continue to play with the Actions menu to show that the Home Page can be personalized. 1.7 Students can better understand the Performance region by reviewing the active sessions chart by Wait Classes, and then move onto the Services Tab Page 4 of 30

77 DB Performance Lab B. ASH Analytics Estimated Time to Complete Use Case: 15 minutes Business Case Oracle Enterprise Manager 12c introduces ASH Analytics, a new tool to explore the ASH data that allows the administrator to rollup, drilldown, and slice or dice performance data across various performance dimensions. With the ability to create filters on various dimensions, identifying performance issues has never been easier. The built in Treemap view allows administrators to explore performance data using predefined performance dimension hierarchies. 2. Understanding the ASH Analytics page 2.1 You should already be logged on to Enterprise Manager. If you are not, please follow the instructions detailed in earlier steps of this workbook. 2.2 Navigate to Databases: From the menu, Targets > Databases Page 5 of 30

78 2.3 Select Database Name: test.oracle.com DB Performance Lab 2.4 Open the ASH Analytics Page. From the Database Home Page, select Performance > ASH Analytics Page 6 of 30

79 2.5 Shown below is the ASH Analytics Home Page. Notice the following: DB Performance Lab Click on Day or Week period to view different levels across days Select the Hour Time Period for investigation: Use the slider at the top of the chart to select a time period which has a high workload (Note: Once you have selected the window for investigation, click on the Full Screen button for better viewing Page 7 of 30

80 2.6 Review the different Wait Classes: DB Performance Lab In the 2 nd chart from the top, students will observe the detailed view of the time window that has been selected By default the wait class dimension is selected. Observe the different wait classes for the window selected (blue for USER_IO, green for CPU etc.) Page 8 of 30

81 DB Performance Lab 2.7 Become familiar with the different dimensions: For example, change the dimension from Wait Class to SQL ID. From the drop down, choose Top Dimensions > SQL ID. Observe the change in the chart. The use of different performance dimensions allows the user to get a perspective of what is currently running and how the system resources are being utilized. Page 9 of 30

82 2.8 Let s examine the different filtering capabilities of ASH Analytics: DB Performance Lab Select Service as the Top Dimension. From the drop down, select Top Dimensions > Service Click on the chart for the service and set it as a filter. Once the filter is set, it will be indicated next to the filter label Page 10 of 30

83 DB Performance Lab Observe how view changes with filter. Let s see how other dimensions are affected by the same filter. With the filter enabled, change the dimension from Service to Module Top Dimension > Module. Observe the breakdown of waits by module. Page 11 of 30

84 DB Performance Lab 2.9 In the chart below you can see the following by default: SQL ID by default, Session by default. Drilling down into the SQL ID is NOT included in this lab, although the sql details page is accessible by clicking on the sql_id (please do not click the sql_id) Page 12 of 30

85 DB Performance Lab 2.9 Remove all filters: Remove all filters and select the view by Wait Class Top Dimension > Wait Class Page 13 of 30

86 DB Performance Lab 2.10 Explore the Load Map view: Click on the Load Map button. Select a predefined view Simple mode, and Service/Module/SQL ID Page 14 of 30

87 DB Performance Lab 2.11 Increase the number of visible dimensions: Drag the slider to 3. The SQL IDs will be added to the chart 2.12 Experiment with other pre set treemaps and add filters: Select different Load Map dimensions and change from 2 to 3 to understand how the chart changes Log out of EM Page 15 of 30

88 DB Performance Lab C. SQL Monitoring Environment Details: The target database is running a load on the sample schema provided via the Examples (or companion) software accompanying the Oracle database software. There are other schemas created to simulate specific performance scenarios. Estimated Time to Complete Use Case: 8 minutes Business Case The first step in SQL tuning is identifying poorly performing SQL that are consuming excessive system resources. Traditionally, DBAs have always struggled with long running SQL in live production environments because they never had the tools to figure out if the long running query was moments away from completion or a run away query that could take an inordinate amount of time to complete. Real Time SQL Monitoring introduced in Oracle Database 11g provides the fastest and easiest way to identify and fix performance problems with long running SQL statements. Live visual displays track the details of SQL execution using new, fine grained SQL statistics that are updated automatically at no cost to the performance of production systems. 3. Understanding the SQL Monitoring 3.1 You should already be logged on to Enterprise Manager. If you are not, please follow the instructions detailed in earlier steps of this workbook. 3.2 To enable this exercise, we first need to launch a script that generates certain SQL statements/activity. We will launch this job from the Job Library section of Enterprise Manager. From any page, access the Job Library via Enterprise > Job > LIbrary Page 16 of 30

89 3.3 Select the radio button at Start SQL Monitoring and click Submit DB Performance Lab 3.4 Click Submit again. This job will run in the background. Proceed to the next step 3.6 Now, let s examine the effect of this job. Navigate to Databases: From the Menu, Targets > Databases Page 17 of 30

90 3.7 Select Database Name: test.oracle.com DB Performance Lab 3.5 Go to the SQL Monitoring Page. Click on Performance > SQL Monitoring 3.6 Explore the SQL Monitoring Details page Page 18 of 30

91 DB Performance Lab 3.7 The SQL Monitoring job that we have launched generates a number of different SQL statements. We will be looking at one in particular g3r7n3w7j4dt6. Click on the Sundial to drill down into the SQL statement. 3.8 Explore the SQL Monitoring Page. By drilling down on each of the SQL statements on the list, it is possible to get an insightful view into the execution of each one of them. The upper portion of the page lists general information as well as cumulative wait class statistics similar to what is displayed on the Monitored SQL Executions page. Page 19 of 30

92 3.9 Click on the Parallel Tab in the details section. DB Performance Lab Expand the Parallel Sets by clicking on the plus inside of the square icon to the left of the Parallel Set name The Parallel tab displays the distribution of resources between two Parallel Sets as well as across the Parallel Servers in each Parallel Set. This is very useful for detecting parallel execution skews for a PQ. Notice that parallel set #2 is experiencing more load than the other 3.10 Click on the Plan Tab. Notice that there are two views: Graphical and Tabular. Use the radio button to switch between them. Page 20 of 30

93 DB Performance Lab 3.11 Click on the Activity tab. This permits the viewing of the Active Session History (ASH) data in the graphical format. This page can be carefully studied to get insightful knowledge on the details of the SQL execution process. Page 21 of 30

94 DB Performance Lab 3.12 Click on the Metrics tab. Review each chart and note the CPU, IO, PGA and Temp usage 3.13 This concludes the SQL Monitoring exercise Page 22 of 30

95 D. Real-time ADDM DB Performance Lab Environment Details: The target database is running a load on the sample schema provided via the Examples (or companion) software accompanying the Oracle database software. There are other schemas created to simulate specific performance scenarios. Estimated Time to Complete Use Case: 10 minutes Business Case This Use Case is intended to give an idea of the basic functionality of the Real Time ADDM. Real Time ADDM is an innovative way to analyze problems in extremely slow or hung databases. Real Time ADDM runs through a set of predefined criteria to analyze the current performance and helps the DBA to resolve deadlocks, hangs, shared pool contentions and many other exception situations which force the administrator to bounce their databases today. 4. Understanding Real Time ADDM 4.1 You should already be logged on to Enterprise Manager. If you are not, please follow the instructions detailed in earlier steps of this workbook. 4.2 This exercise requires users to launch a job that causes a hung job. In order to do that, go to the Job Activity Page from any page. Select Enterprise > Job > Library Page 23 of 30

96 DB Performance Lab 4.3 Initiate the Real Time ADDM Load: Click the radio button Setup database hang, and click submit. When the job screen opens, click submit again. (Note: Make sure the job starts running. It will run for 10 minutes the duration of the exercise. 4.4 Click submit again. (Note: Make sure the job starts running. It will run for 10 minutes the duration of the exercise.) Page 24 of 30

97 DB Performance Lab 4.5 Navigate to Databases: From any page, use the menu item History > test database to navigate directly to the test database 4.6 Given that the job that we just launched put the database in a hung state, you might receive messages that it is having difficulty connecting to the database. This is expected. Page 25 of 30

98 DB Performance Lab 4.7 From the test Database Home Page, select Performance > Real Time ADDM. Page 26 of 30

99 DB Performance Lab 4.8 You might be prompted for credentials, if so, choose Named Credentials = DB TEST_SYS. Click Submit. 4.9 When the Real TIme ADDM page opens, you will see two sections he graphical section on top, and the Details section on the bottom. Page 27 of 30

100 DB Performance Lab 4.10 On the Details section, click on the Start button. Observe the Status column: (Note that when the analysis is in progress, the status is denoted as IN PROGRESS. When completed, the status becomes FINISHED ). For this exercise, however, the status will not become Finished until we kill the offending job Click on the Findings TAB. Here you will see the offending process id that needs to be killed in a VNC or Putty session. Make note of the process id. In this particular example, there are two offending process ids. Page 28 of 30

101 DB Performance Lab 4.12 Hopefully there is already a properly configured VNC tool (VNC Viewer, Tight VNC) or PuTTY on your desktop. If not, open a VNC session via VNC Viewer or Tight VNC. From the Windows Start Menu > TightVNC. Input the em12.oracle.com:1 in the field If prompted for a password, enter oracle12. If prompted again, enter oracle Open a terminal session on the VNC. Click on Accessories > Terminal Page 29 of 30

102 DB Performance Lab 4.15 Userid = oracle, password = oracle12. A terminal window should appear. At the command prompt, enter kill 9 <process id> 4.16 Return to the Real Time ADDM page. The page might take seconds to refresh itself, but, once it does, it should reflect that the database is no longer in a hung state This completes the Real Time ADDM exercise. Page 30 of 30

103 DB Subsetting (Long) Lab Lab Overview E. Data Subsetting Objective: The objective of this document is to provide high level guidelines to learn about new features associated with Secure Test Data Management in Oracle Enterprise Manager Cloud Control 12c. Detailed steps for completing each use case (i.e. click this link located here, then click that link located there) are provided in the Comments section. Use the Comments section if the Action step is not clear. Page 1 of 27

104 DB Subsetting (Long) Lab E-1. Prepare Target Environment for Test Data Management Estimated Time to Complete Use Case: 5 minutes Business Case This Use Case requires a target database be prepared with the prepared with the packages and functions needed to perform test data management operations. Oracle Enterprise Manager Cloud Control 12.1 has several test data management capabilities, such as application data models, data subsetting and data masking. To be able to take advantage of these capabilities, each database involved in the test data management process must have the necessary library functions deployed onto the database. 1.1 Logout and login using sysman / oracle12

105 DB Subsetting (Long) Lab 1.2 Navigate to the Jobs Activity page: From the Menu, Enterprise > Job > Procedure Activity. 1.3 Select Deploy Test Data Management Packages from the Create Job list and click on Go.

106 1.4 Complete the Package definition as follows: DB Subsetting (Long) Lab General Tab: Name: OWTDM Add Database: test.oracle.com

107 1.4.2 Parameters Tab DB Subsetting (Long) Lab Application Type: Custom Application Credentials Tab Credentials: DB TEST SYS in Named Credentials

108 DB Subsetting (Long) Lab 1.5 Once all of the tabs are correctly filled out, click Submit. Monitor the job and ensure successful completion.

109 DB Subsetting (Long) Lab E-2. Generate Application Data Model for the Applications Deployed on the Target Databases Estimated Time to Complete Use Case: 10 minutes Business Case When a new application has been provided to the application users, it can be a daunting task to construct the application relationships that make up the application. Fortunately, the process of creating the application data model has been greatly simplified for application schema where the application relationships are enforced through database constraint. In this use case, you will construct the application relationships for the HR and OE sample schema. This application data model will be the basis for performing the rest of the test data management operations. 2. Generating the ADM 2.1 You should already be logged on to Enterprise Manager. If you are not, please follow the instructions detailed in earlier steps of this workbook. 2.2 Navigate to the Application Data Models screen. From the Menu, Enterprise > Quality Management > Data Discovery and Modeling

110 2.3 Click Create to create a new ADM. DB Subsetting (Long) Lab 2.4 On the pop up window, enter details about the new ADM: Name = HR OE ADM (Note: An ADM with this name may already exist on your environment. If this is the case, you can create a new name, such as <Your Initials>_HR_OE_ADM) Description Source Database = test.oracle.com

111 DB Subsetting (Long) Lab 2.5 Select the HR and OE schema. Select HR and OE moving both from the Available schema to the selected schema. Click Continue.

112 2.6 Submit Job DB Subsetting (Long) Lab 2.7 After the job has completed, browse the Application Data Model and answer the following questions: How many primary key relationships did you find? Which table.column has the most number of foreign keys? Name the HR table.columns that has foreign keys in the OE schema? Which OE tables are parents of HR tables?

113 DB Subsetting (Long) Lab 2.8 To answer the above questions, return to the Data Discovery and Model Home page. Highlight the newly created ADM, click Edit 2.9 On the Applications and Tables Tab. Select View > Expand all

114 2.10 Click on Referential Relationship Tab. Select View > Expand All DB Subsetting (Long) Lab

115 DB Subsetting (Long) Lab E3. Define and Execute Subset Based on Application Data Model Estimated Time to Complete Use Case: 20 minutes Business Case Having discovered the application relationships, the application administrator now needs to create a smaller sized representation of this database so that the enterprise provide realistic production data available to application developers for accurate application testing while reduce their storage costs by not having to provision a entire production environment for each developer. 3. Execute Subset 3.1 You should already be logged on to Enterprise Manager. If you are not, please follow the instructions detailed in earlier steps of this workbook. 3.2 The purpose of this lab is to execute a data subsetting operation based on Department ID in the Employees table. Prior to executing the operation, let s see how many records are in this table From the test database homepage, click SQL > Run SQL

116 DB Subsetting (Long) Lab In the SQL Text box, enter select count(*) from hr.employees; Leave Host Credentials as the default. Select Named Credentials and DB_TEST_SYS as the Database Credentials. Click on Run. Once the SQL has run, click on the Show All Details to view the result. You should see 107 records Now, let s run another script. Cut and paste, or type, the following script into the SQL text box: select department_id, count(*) from hr.employees group by department_id; Keep the same Credentials, and click Run

117 DB Subsetting (Long) Lab Scroll to the bottom of the Results area, and click Complete Execution Results to see all of the records Note specifically the following record counts Department id 90 = 3 records Department id 80 = 34 records 3.3 So, let s begin the subsetting operation. Navigate to Data Subsetting: From the Menu, Enterprise > Quality Management > Data Subset Definitions 3.4 Create a subset definition for HR and OE schema. Click Create

118 3.5 Complete the dialog box: DB Subsetting (Long) Lab Name = HR_OE_Subset (Note: An Subset Definition name may already exist on your environment. If this is the case, create a new name, such as <Your Initials>_HR_OE_subset) Application Data Model = HR OE ADM (Note: If you created an ADM with a different name in Lab 1, you may use it here. You can also use HR OE ADM Source Database = test.oracle.com Click Continue.

119 3.6 Select DB TEST SYS as Named Credentials. Click Submit. DB Subsetting (Long) Lab 3.7 Once the creation process has completed, we need to define the subset criteria. Highlight the newly created subset definition and click Edit (if prompted for credentials, use DB_TEST SYS in Named Credentials)

120 DB Subsetting (Long) Lab 3.8 From the Applications tab, move HR and OE from Available to Selected 3.9 On the Tables Rules Tab, Actions > Create

121 3.10 On the dialog box, DB Subsetting (Long) Lab Application: Ensure that HR is highlighted Tables: Employees Rows to include: Rows Where: department_id = :deptid_ja Include Related Rows From: Ancestor and Descendant Tables Click OK 3.11 Rule Parameters Tab. Click Create

122 DB Subsetting (Long) Lab 3.12 Add a new Rule Parameter called deptid_ja01 (without the :) with default value of 80. If you get an error message, eliminate any spaces in the name. Click OK 3.13 Click on the Space Estimates Tab. Click on View > Expand All. Confirm the reduction in size in the HR and OE schema. Click on Return. You might encounter an error when hitting return see the next points.

123 DB Subsetting (Long) Lab 3.14 NOTE: Known issue. You may encounter the following error when you click on [Return] 3.15 To fix this, replace with in the browser address bar like below. Click on the Go button and you ll be able to continue At this point, the Subset definition is complete. Now we will execute the subset operation, using that definition. Return to Enterprise > Quality Management > Data Subset Definitions. Highlight the newly created definition and select Actions > Generate Subset.

124 3.17 On the dialog box: DB Subsetting (Long) Lab Select Deleting Data from a Target Database Search and select: test.oracle.com Select Named Credentials: DB TEST SYS Leave the default value of 80 for Rule Parameters Click Continue.

125 DB Subsetting (Long) Lab 3.18 Select DATA_PUMP_DIR as the export File Directory. Check the box to confirm that The selected target is not a production database. Click Continue

126 3.19 Click submit DB Subsetting (Long) Lab

127 3.20 Monitor job DB Subsetting (Long) Lab

128 DB Subsetting (Long) Lab 3.21 Once the job is completed. Verify that the subset operation removed the records from the Employees table Return to the Run SQL page. Performance > SQL > Run SQL In the SQL Text box, enter select count(*) from hr.employees; Leave Host Credentials as the default. Select Named Credentials and DB_TEST_SYS as the Database Credentials. Click on Run. Once the SQL has run, click on the Show All Details to view the result. You should see 35 records.

129 DB Subsetting (Long) Lab Now, let s run another script. Cut and paste, or type, the following script into the SQL text box: select department_id, count(*) from hr.employees group by department_id; Keep the same Credentials, and click Run Note specifically the following record counts Department id 90 = 1 records Department id 80 = 34 records 3.22 Notice that the all of the records except for deptid = 80 have been removed from the employees table. There is also one record that has the deptid of 90. The reason for the existence of that record is that one of the employees has a manager in Dept id 90. Therefore, in order to preserve referential integrity, the one record in deptid 90 was maintained. End of Data Subsetting Lab

130 MW Monitor Health of FMW Section III Middleware Management Lab Overview Objective: The objective of this lab is to provide exercises designed to showcase the new middleware management capabilities in Oracle Enterprise Manager 12c. Functional Coverage: In this lab you will go through the following new features of Oracle Enterprise Manager Cloud Control: A. Monitor Health of Oracle Fusion Middleware B. Composite Application Management C. Cross tier root cause analysis using JVM Diagnostics (JVMD) D. Middleware Diagnostic Advisor E. Deploy a Java EE Application Page 1 of 24

131 MW Monitor Health of FMW A. Monitor Health of Oracle Fusion Middleware Estimated Time to Complete Use Case: 30 minutes Business Case An integral part of your daily administrator duties is to ensure that your Oracle Fusion Middleware and WebLogic deployments are up and performing as expected. In addition, it is also important to understand relationships between components of the farm/domain in order to understand the impact of problems either upstream or downstream from the problematic component. Having such data easily and quickly available is critical to efficiently managing your Oracle Fusion Middleware software. 1. Monitor Health of Oracle Fusion Middleware 1.1 This lab assumes that you are already signed on to Enterprise Manager. If you are not signed on, please follow the steps in the first lab in this workbook. 1.1 Navigate to the Middleware home page. From any page, Targets > Middleware: Page 2 of 24

132 MW Monitor Health of FMW 1.2 On the Middleware home page, expand the EMGC_GCDomain row in the table. Click on the GCDomain target name 1.3 From the GCDomain Home page, access the WebLogic Domain menu and click on Routing Topology. Page 3 of 24

133 MW Monitor Health of FMW 1.5 You can view the routing topology of the domain to understand how the components are configured to communicate with one another. Expand relevant nodes in the topology to understand what they include. How many WebLogic Servers are there in this domain? Are any managed servers in the domain down? How many incidents are there across the topology? Page 4 of 24

134 MW Monitor Health of FMW 1.6 Choose to display JDBC data sources Node Types on the topology. Notice how the diagram changes with JDBC data sources visible. Page 5 of 24

135 MW Monitor Health of FMW 1.7 Choose to annotate performance metric names and values onto the topology. Notice how the topology changes with the performance data visible. Page 6 of 24

136 MW Monitor Health of FMW 1.8 Change the layout of the topology to a Top Down layout. Notice how the topology changes with the top down view. Page 7 of 24

137 MW Monitor Health of FMW 1.9 Determine the host name, Oracle Home, Middleware Home and Domain Home for a managed server (e.g. EMGC_OMS1 managed server) displayed in the topology without leaving the topology view. Hover over the EMGC_OMS1 target, a dialog box will appear with the target name. From this popup, you can determine additional information on the managed server such as the host that it is installed on, some configuration attributes as well as performance statistics. Click more in the lower right hand corner to gain quick and easy access to additional information for that target. Page 8 of 24

138 MW Monitor Health of FMW Properties for the EMGC_OMS1 target are now visible. Additional information is displayed such as the managed server s version, Oracle Home, and Middleware Home. Click the other tabs on this popup to review additional information for this target. Page 9 of 24

139 MW Monitor Health of FMW 1.10 Filter the topology to find specific information for example, to find a particular application deployed to the domain. Click on the binoculars icon, input EMGC in the Name field and select Application Deployment as the Type. Click Find. Page 10 of 24

140 MW Monitor Health of FMW 1.11 View the results of the filtering. Notice how a table appears which identifies all application deployments with EMGC in the name. Also notice how the topological diagram has been adjusted such that all but the EMGC application deployments are grayed out Let s drilldown to the emgc application deployment home page from this routing topology view. Hover over the target emgc, and right mouse click. Select Home to go to the Home Page for that target Let s personalize or change the layout of the Home page by doing the following: Page 11 of 24

141 MW Monitor Health of FMW Change the layout Add more data to the page (i.e. an availability summary chart and a performance metric chart) Change the layout. Click on the Personalization icon next to the timestamp for when the page was last refreshed. You will see new boxes appear to either change the layout or add content Choose Change Layout. Select the 3 column layout. Notice how the page changes. Page 12 of 24

142 MW Monitor Health of FMW Page 13 of 24

143 MW Monitor Health of FMW Add more data to the page. Choose Add Content in the middle column. A dialog box appears. Select to add Availability Summary and Performance Metric Chart. Click Close. Page 14 of 24

144 MW Monitor Health of FMW 1.14 Once the new content is added, you can specify which performance metric to add to the performance metric chart. Click the wrench icon in the Performance Metric Chart region. Click Add on the Component Properties: Performance Metric Chart dialog box. Expand the Deployment Module Metrics folder and select the Active Sessions metric via the checkbox. Click OK. Page 15 of 24

145 MW Monitor Health of FMW 1.15 You can also personalize the newly created content by adding a title such as Active Sessions to the chart that will appear on the home page. Click OK To lock in your personalizations, click Close. Page 16 of 24

146 MW Monitor Health of FMW 1.17 This is your newly personalized application deployment home page. These personalization changes apply to all home pages of the application deployment target type for the user that you are currently logged in as Now that we have personalized our application deployment home page, let s drill down beyond the home page to review performance information for the emgc application deployment. While Enterprise Manager provides predefined performance views for managed targets, it also enables each administrator to customize these default views to suit their unique needs. Page 17 of 24

147 MW Monitor Health of FMW 1.14 To navigate to the out of box performance summary for this application deployment, access the Application Deployment menu, click Monitoring to expand a submenu, and then click Performance Summary The default Performance Summary page appears displaying a series of performance metrics being monitored for the application as well as related metrics for the managed server to which it is deployed and the host machine on which the managed server is installed. JSP and servlet related metrics as well as datasource metrics are also displayed. From this page, you can very quickly gauge the application s health and correlate performance data across metrics as well as targets over the past 24 hours. Page 18 of 24

148 MW Monitor Health of FMW 1.16 In order to diagnose performance issues or gain additional insight into the application s performance, you may want to customize this default view to show more information. For instance, you may want to add additional performance metrics to the page so that you can correlate more data with the current metrics shown. Click Show Metric Palette in the upper right hand corner to add more metric charts to the page. The Metric Palette appears on the far right hand side. It displays a series of metric category folders which contain various performance metrics. Expand the Deployment Work Manager Metrics folder and select, for example, the Work Manager Requests (per minute) metric. Notice how the page to the left of the Metric Palette changes it immediately refreshes and the new performance chart appears. Click Hide Metric Palette. Page 19 of 24

149 MW Monitor Health of FMW 1.17 When you modify the charts on the page, you may want to save such changes so that the next time you logon to Oracle Enterprise Manager Cloud Control, the customizations are still available. You can do that by clicking Save Charts in the upper left hand side of the page. The Save Charts dialog box appears. Provide a name for the new chart set and click OK. When the Confirmation dialog box appears indicating that the chart set has been saved, click OK. The new chart set then appears in the Chart Set dropdown menu. Page 20 of 24

150 MW Monitor Health of FMW 1.18 Besides saving a chart set based on customizations to the Performance Summary page, you can also save performance baselines. This is helpful when you know that during a particular point in time your application had heavy load and peak performance, you can save that as a baseline against which to compare future performance levels. To create a baseline, click Overlay menu and then Create Baseline The Create Baseline dialog box appears. Specify a baseline name and click OK. When the Confirmation dialog box appears indicating that the baseline was created successfully, click OK. Page 21 of 24

151 MW Monitor Health of FMW 1.20 The newly saved baseline appears in the Overlay menu for future comparison operations You can also customize the timeframe for the data shown on the Performance Summary page. By default the data displayed is that collected over the past 24 hours. However, you can change this default to be the data from the past 7 days, past 2 hours, past 15 minutes, or even customize the timeframe completely via a calendar selection. Click the calendar icon to enter the exact date and time for which you would like to see performance data. Edit the default settings for Start Date/Start Time and End Date/End Time and click OK. Page 22 of 24

152 MW Monitor Health of FMW Notice how the Performance Summary page refreshes to only show data between the time range specified. This customization is quite useful when problems occur in the past and you need to quickly access and correlate historical performance data Besides correlating performance metrics across related targets (i.e. application to its underlying managed server to its underlying host) on the Performance Summary page, you can also correlate the same metrics across different applications. So if you have an application deployed to a staging environment and the same application deployed to a production environment, there may be times when you want to compare the performance between the two applications. Perhaps the application in production is having problems but the application in staging is not and you want to correlate the performance data across the two environments. Click the Overlay menu and then Another Application Deployment. Notice from the Overlay menu that you can also compare current performance data with past performance data as well The Search and Select: Targets dialog box appears. Select another application deployment (e.g. EMGC_GCDomain/GCDomain/EMGC_OMS1/empbs) in the table and click Select. Page 23 of 24

153 MW Monitor Health of FMW Notice how the page refreshes and the newly added application s performance data appears in the charts alongside the existing application s performance data. Page 24 of 24

154 ORACLE ENTERPRISE MANAGER 12c Middleware Management B. Composite Application Management Estimated Time to Complete Use Case: 8 minutes Business Problem/Use Case In complex datacenter environments administrators need a single window view of top level metrics/information related to critical SLA of business services, application performance which expose the business services, critical business metrics exposed by applications, and performance of application stack components. This allows administrators to save times as they may have to visit several performance pages and consoles to get high level perspective of their environment. Some business applications such as CRM expose critical business metrics e.g. Number of Orders. In such cases dashboards become even more important as they allow administrators to bridge the gap between business metrics and system metrics. Also, requirements of every business, datacenter are different. In such scenario obviously Administrator would require an ability to customize dashboard and select appropriate performance metrics from various source. In this particular case a datacenter has Java EE and SOA composite applications deployed which exposes some business services in the form of Web Services. These Java EE and SOA applications are deployed on a stack of components including WebLogic and Database. Organization has agreed to SLAs on the services which are exposed by the Web Services. Administrator wants to create a dashboard where he can choose the Web Services, define and monitor SLAs on it, monitor key metrics on application stack components such as WebLogic, database and hosts. Using Oracle Enterprise Manager an Administrator creates a Composite Application to group JEE and SOA composite applications, identifies the key business services and define SLAs on it. While creating the Composite Application the administrator also creates a dashboard which he customizes for his specific use. Page 1 of 20

155 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1. Composite Application Management 1.1 Logout and login again using sysman / oracle12 Page 2 of 20

156 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.2 In this case, we want to create a new Composite Application from multiple applications running across a domain and monitor the associated services. Navigate to the Middleware Targets: Targets > Composite Application Page 3 of 20

157 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.3 We can see a single Composite Application has already been created, which we will be taking a look at in a subsequent exercise. We are now going to create our own though from scratch. We can start the Composite Application creation wizard by clicking the Create button on the page. Page 4 of 20

158 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.4 We will now go through the four step process to create the Composite Application. The first step allows you to select the Application Deployments and/or SOA Composites that you would like to include in the Composite Application. In this case, please start by typing in the Composite Application name (use Composite_Application_<your_name> or a different unique name for your Composite Application) and choose US Pacific Standard Time (PST) from the time zone selection. Page 5 of 20

159 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.5 You can now add applications and SOA composites, please click the add button and enter mda_domain into the Target Name filter and click the Search button. You should now highlight all of the Application Deployments and click Select. Once completed, the pop up will close and you will see your selected Application Deployments listed, you can now click Next to go to the next step. Page 6 of 20

160 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.6 The 2 nd step allows you to add additional middleware or other components such as databases to your Composite Application. In this case, let s go ahead and add the Database that our Application Deployment targets are using, but clicking on Add under Related Members and typing test.oracle.com into the Target Name filter and clicking the Search button. From the filtered list, highlight the Database Instance test.oracle.com and click the Select button. The pop up window will close and test.oracle.com should be listed under Related Members in the list. You can now click Next to go to step 3 in the wizard. Page 7 of 20

161 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.7 The 3 rd step allows you to promote services that will be monitored automatically within your Composite Application. The dashboard will include these as general health indicators for the services within your applications or SOA components. Please go ahead and choose 1 or more services from the list by clicking the check box. You can now go to the final step by clicking the Next button. Page 8 of 20

162 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.8 We are now in the final step and can review all of the components, target members (host, middleware, databases, etc) and services that will comprise our new Composite Application. Please click Submit to create your Composite Application. Page 9 of 20

163 ORACLE ENTERPRISE MANAGER 12c Middleware Management 1.9 You are now looking at the dashboard for your new Composite Application. Here you can see all the members, service levels, incidents, JVM health, and whatever other type of metrics that you like such as the Request Processing Time. Initially, notice you are in the personalization mode, so you can drag regions, add new regions with metrics, and move them around. This can be used to customize your Composite Application as you see fit. Please feel free to explore the customization for a few minutes before moving on to the other exercises by changing which services you are looking at or moving around existing regions. You can add new regions as well with different metrics, but that is beyond the scope of this particular hands on exercise. Please click the Close button to finalize the personalization for now on the Composite Application and that will wrap up this particular exercise. Page 10 of 20

164 ORACLE ENTERPRISE MANAGER 12c Middleware Management C. Cross-tier root cause analysis using JVM Diagnostics (JVMD) Estimated Time to Complete Use Case: 8 minutes Business Case Assume a notification of an incident has occurred for a specific Composite Application indicating at the request time for a critical business application has been reduced to near zero Drill into alert/incident and utilize problem analysis to confirm the problematic component, drillback into the problematic Application Deployment home page to analyze further Investigating further shows that this is consistent with heavy load on the application. Using Enterprise Manager s Composite Application dashboard and Application and Dependency Once you determine the root cause of performance problem by drilling down through the Java EE infrastructure and identifying the problematic component, continue to drill back into JVM diagnostics in context from that component back to the root cause. Examine underlying JVM performance and threads to better understand to correlate the perceived performance issues of the components with the underlying JVM activity Drill back into perceived DB lock problem back to DB diagnostics to determine what might be the underlying cause of the locked SQL call displayed JVM Diagnostics 2. Understanding the Top Activity page 2.1 This lab assumes that you are already signed on to Enterprise Manager. If you are not signed on, follow steps 1.1 and 1.2 above. 2.2 Navigate to Composite Applications. Enterprise Manager > Targets > Composite Applications Page 11 of 20

165 ORACLE ENTERPRISE MANAGER 12c Middleware Management 2.3 Place your cursor over the Target Composite_Application. Click 2.4 In this case, we can see a number of locks in both of our JVM targets. As you can see, these are highlighted as red in the Java Virtual Machine Real time region. We are going to focus on the jadetestserver_2_jvm. Please note the high number of locks showing on that particular JVM. 2.5 In order to quickly investigate this, we can click on the JVM link directly in the Java Virtual Machine Realtime region. Page 12 of 20

166 ORACLE ENTERPRISE MANAGER 12c Middleware Management 2.6 You are now on the JadetestServer_2_jvm within the WLS Domain associated with JadetestServer_2. You can see a various metrics including the CPU, memory, garbage collection, thread state and other key metrics. You can easily filter on these by clicking on anything in the associated graphs below or via the filters at the top. In this case, now filters are necessary, but feel free to experiment with the metrics and filtering which goes all the way to the associated database metrics (bottom of the page). The large number of database waits and other thread states is very indicative of a hung application and thus that will be the focus of our root cause analysis. Page 13 of 20

167 ORACLE ENTERPRISE MANAGER 12c Middleware Management 2.7 Let s investigate the thread state of the real time JVM environment, but let s click on the Live Thread Analysis link at the top to take us into the live thread investigation. You are now looking at the Live Thread screen showing the threads and their state and associated variable and other key component and member metrics. 2.8 We can see several threads in a wait or locked state. If we click on any related to the /additem.jsp or /checkout.jsp requests from our application, we can see that they are either locked by another thread or in a DB Wait state. We will quickly find that everything maps back to the fact that the threads with a DB Wait state are locking the application. In order to discover the root cause, we need to drill back to the database session. We can do this by highlighting any thread with a DB Wait state and then clicking the DB Wait link in the Thread Info. Page 14 of 20

168 ORACLE ENTERPRISE MANAGER 12c Middleware Management 2.9 We are now in the database diagnostics screen and can see the database session associated with the SQL our application is trying to run is locked by table lock contention created from another database session. Page 15 of 20

169 ORACLE ENTERPRISE MANAGER 12c Middleware Management 2.10 By clicking the Blocking Session ID, we can drill back into the blocking session which turns out to be a SQL session that is kicked off from SQLPlus outside the application, which represents a maintenance routine that has accidently locked the table. In this case, please do not kill the blocking SQL session, but keep in mind that at this point the issue could be addressed by a DBA thus completing the communication between different teams necessary to resolve a potentially painful cross tier problem impacting the service levels of our application. 6 Page 16 of 20

170 ORACLE ENTERPRISE MANAGER 12c Middleware Management Estimated Time to Complete Use Case: 8 minutes D. Middleware Diagnostic Advisor Business Case Users are experiencing application response time issues. Typically Administrator will get lost in hundreds and thousands of metrics that are coming in from various sources. More time Administrator spends on doing the root cause manually may actually mean more loss business for the organization. Oracle Enterprise Manager helps Administrator with valuable information rather than just bunch of performance metrics. This information is given in terms of findings on WebLogic server. These performance findings are generated based on variety of performance metrics from Oracle Enterprise Manager s End to End diagnostic solution and various rules that will determine the root cause of the issue. This proactive root cause analysis helps Administrator save valuable time when it comes to identifying performance bottlenecks in production applications. In this particular case Oracle Enterprise Manager finds if the application response time issues is caused by applications having to wait (for longer time) for getting JDBC database connection from the JDBC datasource. Using various correlated metrics and complex rules Oracle Enterprise Managers decides if the JDBC datasource pool size is inadequate and gives appropriate finding. 3. Understanding the Middleware Diagnostic Advisor 3.1 This lab assumes that you are already signed on to Enterprise Manager. If you are not signed on, follow steps 1.1 and 1.2 above. Page 17 of 20

171 ORACLE ENTERPRISE MANAGER 12c Middleware Management 3.2 From any page in Enterprise Manager, navigate to the Middleware targets, via Targets > Middleware 3.3 From the Middleware Targets Home Page, filter on AdminServer, and click the arrow to search for that target name. Click on the AdminServer in the mda_domain. Page 18 of 20

172 ORACLE ENTERPRISE MANAGER 12c Middleware Management 3.4 On the Admin Server Home Page, click on the number associated with Diagnostic Findings 3.5 The Diagnostic Advisor Home Page lists the diagnostic findings generated over a certain time period. We can also examine each finding by clicking on the icon under the chart. Drill into the finding by clicking on SQL Execution takes a long time. Page 19 of 20

173 ORACLE ENTERPRISE MANAGER 12c Middleware Management 3.6 This takes you to the JDBC SQL Exception page. There are a number of different charts and data that can assist middleware, database, and functional analysts to troubleshoot issues. End of FMW Lab Page 20 of 20

174 MW Deploy Java EE App Lab Estimated Time to Complete Use Case: 20 minutes E. Deploy a Java EE Application Business Case A new Java EE application has been written by your company s development organization. You need to deploy the new application to the test environment in order for the quality assurance team to test the application prior to its rollout to stage and production environments. The provisioning designer in your IT organization has already uploaded the archive file for the new Java EE application to the Enterprise Manager software library. Now you, as the provisioning operator in your IT organization, are responsible for deploying the application. 1. Deploy a Java EE Application 1.1 This lab assumes that you are already signed on to Enterprise Manager. If you are not signed on, please follow the steps in the first lab in this workbook. 1.2 Navigate to the Middleware Provisioning page: Enterprise > Provisioning and Patching > Middleware Provisioning. Page 1 of 12

175 MW Deploy Java EE App Lab 1.3 The Middleware Provisioning page provides a single resource for middleware provisioning operations. From this page, you can, for instance, do the following: confirm that the necessary setup has been done for performing provisioning related operations create a Provisioning Profile or gold image of WebLogic Domain binaries and configuration in the software library (this profile can later be used as the source from which to clone) launch various deployment procedures for provisioning middleware related software access the procedure activity page in order to track progress of a submitted deployment procedure 1.4 Select the Deploy/Undeploy Java EE Applications deployment procedure. Click Launch. 1.5 Launching the deployment procedure begins a 5 step interview process that guides the administrator through the process of deploying, undeploying or redeploying a Java EE application. Page 2 of 12

176 MW Deploy Java EE App Lab 1.6 Step1 (Select Targets): By default, the Deploy operation is already selected. Click on Select WebLogic Domain to specify to which domain the application will be deployed. Page 3 of 12

177 MW Deploy Java EE App Lab 1.7 The Target Selector dialog box launches select the Oracle WebLogic Domain target named GCDomain. Click Select. Page 4 of 12

178 MW Deploy Java EE App Lab 1.8 Step 1: The selection process populates the table with that domain s WebLogic Servers as well as the applications already deployed to those servers. For this lab, we will be deploying an application to the managed server named EMGC_ADMINSERVER (admin). Select that managed server via the checkbox, and click Next. 1.9 Step 2 (Select Applications): While the Deploy/Undeploy Java EE Applications deployment procedure supports deploying multiple Java EE applications to one or more domains, this lab involves deploying a single application to a single domain. The application to be deployed consists of a single ear file. Click Add to bring up a dialog box to select the application to be deployed. Page 5 of 12

179 MW Deploy Java EE App Lab 1.10 In the Add Application dialog box, perform the following: Enter Riddles.ear as the Component Name Click the blue arrow icon. This will initiate a search of the software library for the Riddles.ear file (note: any file to be deployed by this deployment procedure must have been previously saved to the Enterprise Manager software library as a Generic Component entity type). When the file is found, the Components in Software Library section will be populated with details of the Riddles.ear. Any type of application archive file (e.g..ear,.war,.jar, or.rar files) can be deployed with this deployment procedure. Select the Riddles.ear in the Components in Software Library section, and click the arrow button to move the file to the Components Selected for Deployment section. Accept the remaining default values. Click OK Step 2 (Select Applications): The selected application, Riddles.ear, will appear in the table. If this were a more complex application, additional content could also be specified for deployment (note: each additional content would require a Generic Component entity type in the software library to have been previously created for it); content such as the following: Deployment Plan: This is an.xml file containing the deployment options for the application to be deployed. Pre deploy Script: This is a script containing WLST commands. The Management Agent runs this script on the Administration Server of each WebLogic Domain before the application is deployed. You can use this script to create data sources, JMS end points, and any other resources that might be needed by the application that is being deployed. Page 6 of 12

180 MW Deploy Java EE App Lab Post deploy Script: This is a script containing WLST commands. The Management Agent runs this script on the Administration Server of each WebLogic Domain after the application is deployed. You can use this script to perform any post deployment configuration. For example, if you need to roll back and undo the changes made by the pre deploy script, you can create a post deploy script, upload it to the software library and include it as part of this procedure. Additional Files: You can add one or more files that will be required by the application that are not already part of the application archive. These files can be of any type and can be moved only to the selected targets (i.e. managed servers and clusters). Target Execution Script: These scripts can be used to set up the required environment or replace tokens in the additional files like property files. These scripts will be executed on the selected targets (i.e. managed servers and clusters). Click Next. Page 7 of 12

181 MW Deploy Java EE App Lab 1.12 Step 3 (Set Credentials): You will need to specify the credentials for both the domain and Administration Server s host target. These credentials need to be supplied, and applied, separately WebLogic Domain: For the domain, perform the following: Select the WebLogic Domain type line in the table. Click the Named radio button under the Set WebLogic Domain Credentials section. Select the credential name: WLS ADMIN GC. Click Apply. Page 8 of 12

182 MW Deploy Java EE App Lab Host: For the host on which the Administration Server is running, perform the following: Select the WebLogic Server type line in the table. Click the Named radio button under the Set Host Credentials section. Select the credential name: HOST ORACLE. Click Apply Once both the credentials are applied, click Next Step 4 (Schedule): For this lab, you want the deployment procedure to immediately deploy the application. Consequently, leave the default values. Click Next. Page 9 of 12

183 MW Deploy Java EE App Lab 1.15 Step 5 (Review): Review the summary of inputs specified for this deployment procedure. Click Deploy After submitting the deployment procedure, track the progress of the deployment procedure from the Deployment Procedure Activity page. Set the View Data drop down to automatically refresh every 30 seconds. The deployment procedure should take 2 3 minutes to complete. Page 10 of 12

184 MW Deploy Java EE App Lab 1.17 When the procedure status is Succeeded, you can validate that the operation was successful in a number of ways. First, you can navigate to the application deployment s home page in the Cloud Control console. Type Riddles in the Search Target Name box. Click the arrow icon The Riddles application deployment appears in the table. Click on the target name EMGC_GCDomain/GCDomain/EMGC_ADMINSERVER/Riddles to take you to its home page This is the Riddles application deployment home page. Note: Some of the data on the page may be identified as Unavailable until sufficient time has passed for Enterprise Manager to collect and upload performance statistics for the newly deployed and newly discovered application. Notice that the personalizations you did in the earlier lab are automatically applied to this newly discovered target as well. Page 11 of 12

185 MW Deploy Java EE App Lab 1.20 Another way to verify that the application was successfully deployed is to access its URL. Open a new web browser and enter the Riddles application s address The application will display a riddle and answer with each refresh of the page. Page 12 of 12

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