Application and Database Protection in a VMware vsphere Environment

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1 IBM Tivoli Storage Manager Application and Database Protection in a VMware vsphere Environment Document version 1.0 Authors: Jason Basler, Dave Cannon, Del Hoobler, Jim Smith, Chris Zaremba IBM Tivoli Storage Manager Architecture Team November 9, 2015

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3 Copyright International Business Machines Corporation US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

4 CONTENTS List of Figures... vi List of Tables... vii Revision History... viii 1 Introduction Hybrid solutions Supported products Supported virtual disk types Reading this document Microsoft SQL Server Microsoft Exchange Server File/web/print server/workstation (unstructured data) Microsoft Active Directory Other applications and databases Appendix Appendix A Partitioned hybrid data protection models Appendix B Considerations when using Microsoft Exchange Server Database Availability Groups (DAG) Appendix C Application and database custom scripts References... 28

5 Application and Database Protection in a VMware vsphere Environment Notices Trademarks Copyright International Business Machines Corporation 2014 v

6 No table of figures entries found. LIST OF FIGURES

7 Application and Database Protection in a VMware vsphere Environment LIST OF TABLES Table 1 - Microsoft SQL recommendations Table 2 - Microsoft Exchange recommendations Table 3 - Unstructured data recommendations Table 4 - Microsoft Active Directory recommnedations Table 5 - Other application and database recommendations Table 6 - FastBack script overview Copyright International Business Machines Corporation 2014 vii

8 REVISION HISTORY Date Version Revised By Comments 6/2/ JPS Initial version 6/9/15 JPS Added info on vcenter server timeouts 11/9/15 JPS Updated recommendations for Microsoft Exchange

9 Application and Database Protection in a VMware vsphere Environment 1 Introduction The purpose of this document is to provide high-level recommendations for using the appropriate IBM Tivoli Storage Manager and IBM Tivoli Storage FlashCopy Manager solutions to protect virtual machines that are deployed in a VMware vsphere environment. This document focuses specifically on data protection for database and application products that are typically hosted in VMware virtual server environments and gives guidance on choosing between three generic types of data protection: Off-host data protection solutions that feature a backup/recovery agent that can be hosted on a machine other than the hypervisor host, for example, Tivoli Storage Manager for Virtual Environments Data Protection for VMware and Tivoli Storage FlashCopy Manager for VMware In-guest data protection solutions that require the deployment of a backup/recovery agent in the guest machine, for example, Tivoli Storage Manager for Mail Data Protection for Microsoft Exchange Server or Tivoli Storage Manager for Databases Data Protection for Microsoft SQL Server Hybrid solutions that use elements of both off-host data protection and in-guest data protection solutions. There are several considerations that need to be taken into account when choosing the appropriate data protection solution, for example: Recovery time objectives (RTO) - block-level recovery from an off-host backup may give shorter recovery time as compared to recovery from an in-guest backup Recovery point objectives (RPO) - recovery of transaction logs produced by inguest backup may minimize data loss in a recovery scenario Type of storage - raw device mapping disks in physical compatibility mode cannot be the target of a VMware snapshot operation and would be better suited for inguest solutions, Other considerations including storage vendor, data layout, Tivoli Storage Manager server configuration, long-term recovery requirements, and so on. While this document does not intend to provide exhaustive details on all of these factors, it is meant as a starting point in evaluating different options available. 1.1 Hybrid solutions Off-host data protection and in-guest data protection techniques are not mutually exclusive. In many cases, especially for faster recovery of an entire virtual machine including the hosted database or application, it might be desirable to combine both techniques. This can be done by using the in-guest data protection agent to protect the database or applicationspecific data and off-host data protection for the virtual machine s operating system, configuration, and installed applications. There are two generic types of hybrid solutions: 1. Partitioned hybrid solution - In this type of solution, the data protection is divided (or partitioned) between the off-host data protection solution and the in-guest data Copyright International Business Machines Corporation

10 protection solution. In general, each solution provides protection for a part of the virtual machine and the two solutions do not interact with each other. Take an example of a Microsoft SQL Server deployment in a virtual machine that has the database and log files that are stored on raw device mapped volumes. Since offhost data protection solutions cannot take snapshots of these types of disks, an inguest agent (Data Protection for Microsoft SQL Server) is required to protect the Microsoft SQL Server databases. An off-host solution (Data Protection for VMware) can be used to protect the other virtual disks on the virtual machine such as the operating system disk and application binaries. In order to avoid redundancy in these situations, Data Protection for VMware can be configured to bypass the disks already being protected by the in-guest agent when moving the virtual machine information to the Tivoli Storage Manager server. 2. Cooperative hybrid solution In this type of solution, the data protection is also divided between the off-host data protection solution and the in-guest data protection solution but the two solutions have explicit knowledge of each other and can cooperate to provide higher levels of data protection. Take an example of a Microsoft SQL Server deployment in a virtual machine that has the database and log files that are stored on a virtual disk. An off-host solution (Data Protection for VMware) can be used to protect the entire virtual machine including the disks belonging to Microsoft SQL Server and provide full backup and recovery of the virtual machine. If the database administrator needs to recover an individual Microsoft SQL Server database without disrupting other databases on the same server, the user could use an in-guest solution (Data Protection for Microsoft SQL Server) to provide this level of recovery. This is possible because the in-guest solution and the off-host solution are configured in a manner that allows them to cooperatively provide data protection, specifically the in-guest solution (Data Protection for Microsoft SQL Server) can read backup data created by the off-host solution (Data Protection for VMware). This paper will provide general guidance on using the cooperative hybrid approach. 1.2 Supported products This document is intended to be used with the following product versions: IBM Tivoli Storage Manager for Virtual Environments Data Protection for VMware V7.1 IBM Tivoli Storage FlashCopy Manager for VMware V4.1 Versions of specific in-guest data protection agents are listed in the following chapters. 1.3 Supported virtual disk types Note that the following types of virtual disks do not support VMware snapshot operations. If you have data stored on these types of disks, it is generally recommended to use inguest agents to protect the data on these disks: A. Raw device mapped volumes created in physical compatibility mode (prdm)

11 Application and Database Protection in a VMware vsphere Environment B. Independent disks C. iscsi disks attached directly to the virtual machine 1.4 Reading this document Each section of this document focuses on providing general recommendations for choosing the most appropriate data protection methods for a specific database or application based on one or more use cases. The use cases listed in each section are not meant to be exclusive or exhaustive and might not precisely align with the use cases that are important for your environment. The recommendations given in this document are therefore not meant to be prescriptive but rather meant to help guide you to determine the most appropriate solution. Copyright International Business Machines Corporation

12 2 Microsoft SQL Server Microsoft SQL Servers can take on a variety of deployments, ranging from single-instance deployments in support of a front-end application to larger, clustered deployments hosting many Microsoft SQL Server databases. As with any database application, the management of the transaction logs both at backup and recovery becomes a factor in choosing the optimal data protection solution. Off-host solutions such as Data Protection for VMware are well suited for single instance deployments of Microsoft SQL Servers that don t have strict recovery point objectives. The transaction logs are managed by either using simple recovery mode or by having the offhost solution purge the logs after a successful backup operation. For more sophisticated Microsoft SQL Server deployments that have many databases and/or require more granular recovery points, it might be desirable to use a cooperative solution that allows an in-guest agent to recover a single database without disrupting the entire Microsoft SQL Server or virtual machine. Such a cooperative solution can also be used to allow an in-guest agent to manage log backups so that recovery can be accomplished to any specific point in time. Finally, in-guest agents need to be used in situations where disks cannot be protected by off-host solutions (for example, physical raw device mapped volumes) or there are very specific recovery use cases.

13 Application and Database Protection in a VMware vsphere Environment Table 1 - Microsoft SQL Server recommendations Use Case If all of the following conditions are met: 1. I have Microsoft SQL Server database files stored on disks that can be protected by virtual machine snapshots 2. I do not have AlwaysOn Availability Groups, AlwaysOn Failover Clusters, or SQL servers deployed in cluster configurations 3. I do not need to recover to any specified point in time a. My databases are configured in simple recovery mode b. My databases are configured in full recovery mode but log rollforward is not a requirement 4. I do not need to recover individual databases or I am protecting my Microsoft SQL Server database in some other way 5. I can use a global policy on a pervirtual machine or per-datastore basis to manage retention of Microsoft SQL Server data If all of the following conditions are met: 1. I have Microsoft SQL Server database files stored on disks that can be protected by virtual machine snapshots 2. I do not have AlwaysOn Availability Groups, AlwaysOn Failover Clusters, or SQL servers deployed in cluster configurations 3. I need to recover individual databases without disrupting other databases on the same server 4. I need to recover to any specified point in time using transaction logs Recommended Approach Off-host data protection is recommended for these use cases. Off-Host Components: Data Protection for VMware or FlashCopy Manager for VMware If all SQL databases are configured in simple recovery mode, either Data Protection for VMware or FlashCopy Manager for VMware is recommended. If one or more SQL databases are configured in full recovery mode, Data Protection for VMware is recommended as it provides the ability to truncate logs after a successful backup operation (note: use of the self-contained application protection feature of Tivoli Storage Manager is required to truncate logs) Hybrid solution using off-host data protection with an in-guest agent is recommended Off-Host Component(s): Data Protection for VMware In-Guest Component(s): Data Protection for Microsoft SQL Server Data Protection for Microsoft SQL Server V7.1 or later is required for this type of solution Full database backups are contained within the Data Protection for VMware virtual machine backups Data Protection for Microsoft SQL Server can be deployed in-guest to recover an individual Microsoft SQL Server database from a virtual machine backup The backups of the Microsoft SQL Server transaction logs can be configured to be truncated after a successful backup operation if required by the use case. To recover to a specified point in time, Copyright International Business Machines Corporation

14 Data Protection for Microsoft SQL Server can additionally be configured to back up, restore, and apply log files. For more information see Protecting Microsoft SQL Databases Hosted in VMware If any of the following conditions are met: 1. I have Microsoft SQL Server databases deployed on physical compatibility raw device mapped (prdm), independent, or direct iscsi mounted disks 2. I have AlwaysOn Availability Groups, AlwaysOn Failover Clusters, or Microsoft SQL Server deployed in a cluster configuration 3. I need to define policy at an individual database level In-guest data protection is recommended Data Protection for VMware and FlashCopy Manager for VMware are not recommended for these types of Microsoft SQL Server deployments and use cases as they do not provide sufficient protection.

15 Application and Database Protection in a VMware vsphere Environment 3 Microsoft Exchange Server Microsoft Exchange Servers are usually deployed to take advantage of the availability and resilience features of database availability groups (DAGs). As with any native highavailability feature, it is important to understand the role that the data protection solution is expected to fulfill in the overall context of recovery. Off-host solutions such as Data Protection for VMware are well suited to help optimize recovery of an entire virtual machine into a DAG by seeding the Microsoft Exchange Server databases on the virtual machine so that the native Microsoft Exchange Server database facilities don t have to resynchronize entire databases but only the set of changes since the latest recovery point. For use cases that require frequent mailbox or mailbox item recoveries beyond what native Microsoft Exchange Server features provide, it might be desirable to use a cooperative solution that allows an in-guest agent to recover individual mailbox or mailbox items. Finally, in-guest agents need to be used in situations where disks cannot be protected by off-host solutions (for example, physical raw device mapped volumes) or there are very specific recovery use cases. Copyright International Business Machines Corporation

16 Table 2 - Microsoft Exchange Server recommendations Use Case If all of the following conditions are met: 1. I have Microsoft Exchange Server database files stored on disks that can be protected by virtual machine snapshots 2. I don t need to recover an individual database or if I do need to do this I am an experienced Microsoft Exchange Server administrator and can do this with Microsoft tools and do not expect IBM to help me. 3. I can use a global policy on a pervirtual machine or per-datastore basis to manage retention of Microsoft Exchange Server data 4. I am using native Microsoft Exchange Server features to satisfy individual mailbox/mailbox message recovery or I do not need to recover individual mailbox/mailbox messages 5. I have no special recovery point objective requirements that would necessitate log recovery or I am using continuous replication circular logging 6. I need to be able to recover an entire virtual machine to rebuild a Microsoft Exchange Server configured in a database availability group or I am not interested in this type of recovery If all of the following conditions are met: 1. I have Microsoft Exchange Server database files stored on disks that can be protected by virtual machine snapshots 2. I have no special recovery point objective requirements that would necessitate log recovery or I am using continuous replication circular logging 3. I can use a global policy on a pervirtual machine basis to manage retention of Microsoft Exchange Server data and any of the following conditions are met: 4. I need to perform frequent individual mailbox or mailbox item recovery operations and I am concerned with Recommended Approach Off-host data protection is recommended Off-Host Component(s): Data Protection for VMware or FlashCopy Manager for VMware For Microsoft Exchange Server databases using continuous replication circular logging, either Data Protection for VMware or FlashCopy Manager for VMware is recommended. For Microsoft Exchange Server databases not using continuous replication circular logging, Data Protection for VMware is recommended as it provides the ability to truncate logs after a successful backup operation. Hybrid solution using off-host data protection with an in-guest agent is recommended Off-Host Component(s): Data Protection for VMware or FlashCopy Manager for VMware In-Guest Component(s): Data Protection for Microsoft Exchange Server (Note: in-guest components are only for mailbox and mailbox item recovery operations) Full database backups are contained within the Data Protection for VMware or FlashCopy Manager for VMware virtual machine backups The backups of the Microsoft Exchange Server transaction logs can be configured to be truncated after a

17 Application and Database Protection in a VMware vsphere Environment recovery time objectives 5. I need to be able to recover an entire virtual machine to rebuild a Microsoft Exchange Server configured in a database availability group If any of the following conditions are met: 1. I have Microsoft Exchange Server databases deployed on physical compatibility raw device mapped (prdm), independent, or direct iscsi mounted disks 2. I have special recovery point objective requirements that would necessitate log recovery 3. I need to define policy at an individual database level. successful backup operation when using Data Protection for VMware You can only use FlashCopy Manager for VMware when using continuous replication circular logging (CRCL); FlashCopy Manager for VMware does not have the ability to truncate logs after a successful backup operation Data Protection for Microsoft Exchange Server can be deployed in-guest to recover individual Microsoft Exchange Server databases, mailboxes and mailbox items from a virtual machine backup You can recover the entire Microsoft Exchange Server database availability group member server as well as resynchronize and/or reseed the database copies to make the database availability group member server fully operational from a virtual machine backup created by Data Protection for VMware or FlashCopy Manager for VMware. For more details about this procedure see Appendix B. In-guest data protection is recommended In-guest component(s): Data Protection for Microsoft Exchange Server or FlashCopy Manager for Windows In-guest backups provide the following advantages: Recovery of individual databases and/or servers can be coordinated with other resources (for example, for clustered servers or database availability group configurations) Recovery to specific point-in-time states based on log recovery can be achieved to satisfy recovery point objective requirements Copyright International Business Machines Corporation

18 4 File/web/print server/workstation (unstructured data) This section covers virtual machines that are primarily managing unstructured data such as file servers, web applications, or workstations. Off-host solutions such as Data Protection for VMware are well suited for most backup and recovery use cases as they provide efficient block-level, incremental backups to reduce the steady-state backup windows and provide administrators with the ability to perform recoveries of the entire virtual machine or recoveries of only specific files and directories. In-guest agents need to be used in situations where disks cannot be protected by off-host solutions (for example, physical raw device mapped volumes) or there are very specific recovery use cases.

19 Application and Database Protection in a VMware vsphere Environment Table 3 - Unstructured data recommendations Use Case If all of the following conditions are met: 1. I have unstructured data stored on disks that can be protected by virtual machine snapshots 2. I can use a global policy on a per-virtual machine basis to manage data retention for the entire virtual machine 3. I need to recover individual files/ directories from Microsoft Windows and Linux virtual machines If any of the following conditions are met: 1. I have data stored on physical compatibility raw device mapped (prdm), independent, or direct iscsi mounted disks 2. I need to recover individual files or directories from operating systems other than Microsoft Windows and Linux virtual machines 3. I need to specify policy at a file or directory level and cannot manage policy at a virtual machine level Recommended Approach Off-host data protection is recommended Off-host component(s): Data Protection for VMware or FlashCopy Manager for VMware These solutions provide several advantages versus in-guest backups including: Incremental forever backup provides efficient, block-level backup of virtual machine guests Block-level backups can serve for recovery of entire machine, single disk, or individual files/directories (singlepass backup) No additional management of in-guest agent In-guest data protection is recommended In-guest component(s): Backup-Archive client or FlashCopy Manager for Windows or FlashCopy Manager for UNIX Deployment of FlashCopy Manager for Windows should be considered for achieving recovery point objectives (RPO) that could not be adequately achieved using off-host backups. Note that FlashCopy Manager for Windows can only be used for RDM disks in physical-compatibility mode or iscsi attached disks. Copyright International Business Machines Corporation

20 5 Microsoft Active Directory Microsoft Active Directory Domain Services are usually deployed on multiple domain controllers within a site to provide high-availability and resilience. It is important to understand how backup products interact with Active Directory replication services when choosing the appropriate data protection method. Off-host solutions such as Data Protection for VMware are well suited to help optimize recovery of an entire virtual machine into a site that has a pre-existing domain controller by seeding the Active Directory databases on the virtual machine so that the Active Directory database replication facilities don t have to resynchronize an entire database but only the set of changes since the latest recovery point. Microsoft and VMware have provided builtin tools to facilitate recovery and replication with Windows Server Prior versions of Windows Server required explicit changes in the data protection products in order to ensure that Active Directory replication was aware when a machine was being recovered to a site with at least one pre-existing domain controller. In-guest agents need to be used in situations where disks cannot be protected by off-host solutions (for example, physical raw device mapped volumes) or recovery of individual Active Directory objects is required.

21 Application and Database Protection in a VMware vsphere Environment Table 4 - Microsoft Active Directory recommendations Use Case If all of the following conditions are met: 1. I have Microsoft Active Directory on a Windows 2012 Server deployed on disks that can be protected by virtual machine snapshots 2. I do not need to restore individual Active Directory objects If all of the following conditions are met: 1. I have Microsoft Active Directory on a Windows 2008 or 2003 Server deployed on disks that can be protected by virtual machine snapshots 2. I do not need to restore individual Active Directory objects If any of the following conditions are met: 1. I have data stored on physical compatibility raw device mapped (prdm), independent, or direct iscsi mounted disks 2. I need to recover individual Active Directory objects Recommended Approach Off-host data protection is recommended Off-host agent: Data Protection for VMware or FlashCopy Manager for VMware Use of an off-host agent to protect Microsoft Active Directory deployments on Windows 2012 domain controllers requires ESXi 5.0 Update 2 or ESXi 5.1 / 5.5. Off-host data protection is recommended Off-host agent: Data Protection for VMware The self-contained application protection feature of Tivoli Storage Manager is required to be configured FlashCopy Manager for VMware does not support backup and recovery of Microsoft Active Directory deployments on Windows 2008 or Windows 2003 domain controllers. In-guest data protection is recommended In-Guest Components Windows Backup-Archive client The Windows Backup-Archive client supports recovery of individual Active Directory Objects Copyright International Business Machines Corporation

22 6 Other applications and databases Table 5 - Other application and database recommendations Use Case IBM DB2 for Linux, UNIX, and Windows Recommended Approach In-guest data protection is recommended In-guest component(s): Native DB2 Tivoli Storage Manager Agent or FlashCopy Manager for DB2 (support pending) IBM Lotus Domino Microsoft SharePoint Oracle Database For information about using custom scripts see Appendix C In-guest data protection is recommended In-guest component(s): Data Protection for Lotus Domino For information about using custom scripts see Appendix C In-guest data protection is recommended In-guest component(s): AvePoint DocAve In-guest data protection is recommended SAP ERP. In-guest component(s): Data Protection for Oracle or FlashCopy Manager for Oracle (support pending) For information about using custom scripts see Appendix C In-guest data protection is recommended In-guest component(s): Data Protection for SAP or FlashCopy Manager for Oracle (with SAP Environments) (support pending) or FlashCopy Manager for DB2 (support pending)

23 Application and Database Protection in a VMware vsphere Environment APPENDIX 7 Appendix A Partitioned hybrid data protection models A partitioned hybrid solution is a virtual machine data protection solution divided (or partitioned) between the off-host data protection solution and the in-guest data protection solution. In general, each solution provides protection for a part of the virtual machine and the two solutions do not interact with each other. Take an example of a Microsoft SQL Server deployment in a virtual machine that has the database and log files stored on raw device mapped volumes. Since off-host data protection solutions cannot take snapshots of these types of disks, an in-guest agent (Data Protection for Microsoft SQL Server) is required to protect the Microsoft SQL Server databases. An off-host solution (Data Protection for VMware) can be used to protect the other virtual disks on the virtual machine such as the operating system disk and application binaries. In order to avoid redundancy in these situations, Data Protection for VMware can be configured to bypass the disks already being protected by the in-guest agent when moving the virtual machine information to the Tivoli Storage Manager server. To further illustrate how to implement this example using Data Protection for VMware, let s assume the following virtual disk configuration for virtual machine vm_sql01: Virtual Disk (VMDK) Logical Drive Role/Function Hard disk 1 (virtual) C: Operating system and swap disk Hard disk 2 (prdm) D: Microsoft SQL Server database disk Hard disk 3 (prdm) L: Microsoft SQL Server log disk Hard disk 4 (virtual) S: Scratch disk (for periodic SQL dumps or other operations) To configure Data Protection for VMware to back up virtual machines that have raw device mapped volumes (physical compatibility mode), you will have to configure the Backup- Archive client options file on each Data Protection for VMware vstorage Backup Server to process virtual machines with this type of disk using the Vmprocessvmwithprdm option. Take another example of a Microsoft SQL Server deployment in a virtual machine that has the same virtual disk to logical drive mappings as the example above except that all the disks are virtual (in other words, no raw device mapped volumes are used). To configure Data Protection for VMware to only protect the C: and S: drive in this second example you will have to configure the Backup-Archive client options file on each Data Copyright International Business Machines Corporation

24 Protection for VMware vstorage Backup Server to exclude the two Microsoft SQL Server disks using the exclude.vmdisk option: Exclude.vmdisk vm_sql01 Hard disk 2 Exclude.vmdisk vm_sql01 Hard disk 3

25 Application and Database Protection in a VMware vsphere Environment 8 Appendix B Considerations when using Microsoft Exchange Server Database Availability Groups (DAG) When you are using Data Protection for VMware to back up VMware guest servers that contain Microsoft Exchange Server databases in a Database Availability Group (DAG) environment, you can recover the entire Exchange DAG member server as well as resynchronize and/or reseed the database copies to make the DAG member server fully operational. In this particular environment, here are the steps to follow: Note: In the following steps "virtual machine" refers to the Exchange DAG member virtual machine targeted for recovery. 1. Shut down the virtual machine. 2. Delete the virtual machine from vsphere. 3. Restore the virtual machine using Data Protection for VMware. 4. Start the virtual machine. 5. You may need to stop and restart the Cluster service on the virtual machine, if the cluster node shows Down status. 6. At this point, Exchange DAG replication will automatically attempt to resynchronize the database copy on the restored virtual machine. If the automatic resynchronization process succeeds and the database copies are in Healthy status, skip to step If the resynchronization fails, you must initiate the database copy reseed process. To do that, follow these steps: A. Suspend the database copy replication for the virtual machine by using the Suspend-MailboxDatabaseCopy PowerShell cmdlet (or equivalent function from the Exchange Management Console.) B. Reseed the database copy for the restored virtual machine by using the Updat boxDatabaseCopy PowerShell cmdlet (or equivalent function from the Exchange Management Console.) 8. Move the active copies of the desired databases to the restored virtual machine by using the Move-Activ boxDatabase PowerShell cmdlet (or equivalent function from the Exchange Management Console.) Verify that the active database copy is in Mounted status and the database copies are in Healthy status Copyright International Business Machines Corporation

26 9 Appendix C Application and database custom scripts In order to provide proper application and database protection, data must be in a consistent state before a VMware snapshot is performed. This can be achieved by writing customized scripts to interact with the databases and applications before and after the snapshot is taken. IBM does not provide custom scripts to support data consistency in conjunction with VMware backups. IBM does provide custom scripts with FlashCopy Manager for Windows and FastBack that can be modified to be used with Data Protection for VMware and FlashCopy Manager for VMware. Please note the following: A. The scripts listed below are offered on an as-is basis and not officially supported by IBM B. There is no mechanism to pass return codes from the VMware pre-freeze and post-thaw scripts to Data Protection for VMware or FlashCopy Manager for VMware C. Applications that support the Microsoft volume shadow copy services (VSS) infrastructure such as Oracle 11g would also be contacted via the VSS infrastructure during the snapshot operation; this interaction would need to be considered in the context of what the custom script is trying to achieve. D. There is no audit trail to indicate the use of custom scripts for a backup operation E. Duration of scripted actions is constrained by vcenter timeout settings. If a scripted action exceeds the timeout settings the snapshot operation will fail. For more information about vcenter timeouts, refer to these VMware Knowledge Base articles: vcenter operation times out Extending the default timeout periods for vcenter Server The following scripts are available on an as-is basis for use with Data Protection for VMware and FlashCopy Manager for VMware: IBM Domino Windows - scripts are available with the FlashCopy Manager for Windows package. Linux - scripts are available with the Linux FastBack Client package IBM DB2 Windows - scripts are available with the FastBack Client package Linux - scripts are available with Linux FastBack Client package Oracle Windows FlashCopy Manager for Windows provides sample scripts in this Technote: Linux - scripts are available with the Linux FastBack Client package MySQL Windows FlashCopy Manager for Windows provides sample scripts in this Technote:

27 Application and Database Protection in a VMware vsphere Environment Linux - no scripts available from IBM. There is also good information about application protection in the context of FastBack available in the FastBack pubs. Although it was written for FastBack, many of the concepts can be considered for VMware snapshots: t_backuprestore_lotus.html Here is information from VMware on the pre-freeze and post-thaw exit points that are provided for snapshots initiated by backup vendors: &externalid= VMware does not appear to have any official documentation of the pre-freeze and postthaw scripts on Linux guest machines. Various blogs and posts on the subject indicate that the exit points are /usr/sbin/pre-freeze-script and /usr/sbin/post-thaw-script respectively. When using the FastBack scripts, please note the naming conventions used by FastBack. o o o o FastBack defines a snapshot as making a consistent image of the data and moving all of the data into the FastBack server repository Pre-Consistency Point refers to the point in time before the data is put into a consistent state. In VMware terminology this is defined as pre-freeze point. Pre-Snapshot refers to the point in time immediately after the data is put into a consistent state but before it is moved to the FastBack server repository. In VMware terminology this is defined as the post-thaw point. Post-Snapshot refers to the point in time after the data is moved to the FastBack server repository. There is not equivalent VMware terminology. Table 6 - FastBack script overview FastBack scripts Domino DB2 Oracle (Linux) Pre-Consistency Point (pre-freeze) Shutdown Domino server Suspends write operations on database Flushes tables and logs Pre-Snapshot (post thaw) Restart Domino server Resumes write operations on database Unlocks database Post-Snapshot none Restart the database with write-resume if error occurred trying to connect (this could be moved into post thaw) none Copyright International Business Machines Corporation

28 REFERENCES [Reference List] (Use bibliography format. Style automatically creates a hanging indent when text runs over to the next line.)

29 Application and Database Protection in a VMware vsphere Environment Copyright International Business Machines Corporation

30 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A. For license inquiries regarding double-byte character set (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: Intellectual Property Licensing Legal and Intellectual Property Law IBM Japan Ltd , Nihonbashi-Hakozakicho, Chuo-ku Tokyo , Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PAPER AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes may be made periodically to the information herein; these changes may be incorporated in subsequent versions of the paper. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this paper at any time without notice. Any references in this document to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Corporation 2Z4A/ Burnet Road Austin, TX U.S.A. Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee. The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

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Application and Database Protection in a VMware vsphere Environment

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