enicq 5 Installation Guide

Size: px
Start display at page:

Download "enicq 5 Installation Guide"

Transcription

1 Vermont Oxford Network enicq 5 Documentation enicq 5 Installation Guide Release 2.2 Published August Vermont Oxford Network. All Rights Reserved.

2 enicq 5 Installation Guide Introduction Welcome to the enicq 5 Infant Data Entry System. This software has been developed to help your hospital enter, store, and submit Vermont Oxford Network data. This software will allow you to manage your data entry, submissions, and corrections, and you will be better able to check your data for completeness and accuracy. Features of the enicq 5 software include the following: User Features Immediate feedback on errors and warnings as data items are entered. The ability to browse, correct, and complete data entry without printing. Context-sensitive help, including data item definitions and ranges embedded within the data entry forms. The ability to sort, filter, and group records on the Patient Log. Administrative settings automatically configured when you enter your center information during enicq 5 setup. The capability to enter and submit data for multiple Vermont Oxford Network centers in the same database. Allowance for multiple concurrent users in a network environment. Technical Features Built on the Microsoft.NET Framework. SQL Server database, either using SQL Server Express or your own SQL Server installation. Freedom to designate your own location for backup. Use of Windows installer technology in all installations and upgrades. Functionality supporting ongoing data interface from your electronic medical record system. Secure data submission to the Vermont Oxford Network through streaming XML over HTTPS. Copyright 2016 Vermont Oxford Network Release 2.2 1

3 enicq 5 Installation Tasks This document offers step-by-step guidance for each of the installation options offered by the enicq 5 installer file: Page 8 Chapter 1: SQL Server Express Database and enicq 5 Client Installation on the Same Computer This chapter describes the process of installing both the database and client application on one computer. Page 19 Page 30 Page 41 Page 50 Chapter 2: Database Installation to an Existing SQL Server This chapter describes the creation of the enicq 5 database on an existing full version of SQL Server. The process should only be performed by an IT profession with the necessary skills and permissions. Chapter 3: enicq 5 Client Installation This chapter describes how to install the client application on a workstation after the database has been installed elsewhere. It can also be used to upgrade an existing installation of the enicq 5 client. Chapter 4: Installation of SQL Server Management Studio Express This chapter describes an optional installation of management tools for SQL Server Express. Appendix A: Multi-Center Installations This chapter describes an installation for multiple centers sharing a single enicq 5 database. Page 55 Appendix B: Installing the.net Framework 3.5 This chapter describes how to activate the.net framework 3.5 in Windows 8, Windows 8.1 or Windows 10 if it is not already installed. enicq 5 Installation Planning The enicq 5 Infant Data Entry System consists of a Windows client and a SQL Server database. This design offers many benefits. First, the database can be installed on a central computer or server for security and backup. Second, once the enicq 5 database is made available over the network, the client software can be installed on as many computer workstations as you need. Unlike earlier versions, enicq 5 fully supports multiple simultaneous users. You should begin by discussing an installation plan with your center s IT or IS department in order to decide where the database will be installed, how many workstations will have the client software installed, and how database backups will be accomplished. We recommend that your center will choose to install the enicq 5 database on a central server if at all possible. If that is not feasible, the database can be installed on a workstation. For detailed descriptions of each installation option, please read the next section of this guide. More information on database installation and security can be found in the enicq 5 System Administrator s Guide. Copyright 2016 Vermont Oxford Network Release 2.2 2

4 enicq 5 Installation Options Overview This overview describes the available installation options and the technical skill and permissions required for each scenario. Vermont Oxford Network recommends using an existing Standard or Enterprise Edition SQL Server installation to host the database for the additional security, stability and extensibility that option offers. If you do not have the resources or IT staff to support a server hosted database, the installer contains a free version of SQL Server Express 2012 that can be installed locally on your client computer. SQL Server Express Edition installed locally The enicq 5 client application and SQL Server Express database are installed on a single workstation. See Chapter 1. Advantages: Easy to install, can often be implemented with minimal IT support Disadvantages: Risk of data loss if the local machine is damaged, upgraded, replaced Establishing a reliable backup protocol will require additional IT support Security of PHI data depends on securing access to the machine itself Can only have one client machine for data entry SQL Server Standard or Enterprise Edition installed on server (Recommended) The enicq 5 client application is installed on one or more workstations. The enicq 5 database is hosted by your existing SQL Server Standard or Enterprise Edition. See Chapter 2 and Chapter 3. Advantages: No risk of data loss if the local machine is damaged, upgraded, replaced Backups can be managed at the server level by a Database Administrator Security of PHI data can be managed at the server level Can have multiple client machines for data entry Disadvantages: Requires professional IT support to implement Copyright 2016 Vermont Oxford Network Release 2.2 3

5 SQL Server Express Edition installed locally Copyright 2016 Vermont Oxford Network Release 2.2 4

6 SQL Server Standard or Enterprise Edition installed on server (Recommended) Copyright 2016 Vermont Oxford Network Release 2.2 5

7 System Requirements enicq 5 Client Software, installed locally Supported Operating Systems: Windows 7, Windows 8*, Windows 8.1*, Windows 10* Microsoft.NET Framework version 3.5* At least 400 MB of free disk space At least 1 GB of RAM Installer and client require Internet connection open to vtoxford.org and all subdomains on ports 80 and 443. This connection must accommodate a WCF web service (.svc) *Depending on configuration, Windows 8, Windows 8.1, Windows 10 may require installation of.net Framework version 3.5. Microsoft SQL Server Express 2012, installed locally -or- Supported Operating Systems: Windows 7, Windows Server 2008 R2, Windows Server 2008 Service Pack 2, Windows Vista Service Pack 2 32-bit systems o Computer with Intel or compatible 1GHz or faster processor (2 GHz or faster is recommended.) 64-bit systems o 1.4 GHz or faster processor Minimum of 512 MB of RAM (2 GB or more is recommended.) 2.2 GB of available hard disk space For more information on SQL Server Express 2005, please visit the Microsoft site: Microsoft SQL Server 2008 or higher, existing Standard or Enterprise Edition Supported SQL Server Versions: 2008, 2008 R2, 2012 Maximum anticipated database size of 1 GB Download Installer The enicq 5 installer file is available for download on the Vermont Oxford Network website: It contains both the client installer and database installer in one package. In order to download this file you will need your center number and EDS Key. Once you have downloaded the installer and you know where you will install the database and client(s), you are ready to begin. Protected Health Information and HIPAA Confidential patient data items are stored in your local enicq 5 database. Patient identifiers are protected health information as specified in the US Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the regulations implementing HIPAA. enicq 5 has been designed to ensure that patient identifiers cannot be sent to Vermont Oxford Network ( VON ) unless the submitting member has the appropriate agreement(s) in place with VON. Hospitals in the US must implement measures to protect protected health information from unauthorized access, as specified in the HIPAA Privacy and Security regulations. Users of enicq software should be sure to comply with local hospital policies and good information security practices to protect data in the enicq database. Hospitals outside of the US should work with their legal and information security departments to determine the appropriate safeguards required in their jurisdiction(s). To avoid access to the enicq 5 tables by unauthorized personnel, system administrators should review the security options available in the enicq 5 System Administrator s Guide, available at and ensure that the application is implemented to be accessible only to Copyright 2016 Vermont Oxford Network Release 2.2 6

8 hospital staff members who have permission to access the data. If you are unsure about the sufficiency of your information security safeguards, or have any difficulty implementing the instructions in the guide, please consult your IT department or a qualified information security professional for assistance, in order to avoid and prevent HIPAA violations and potential breaches of information security. Copyright 2016 Vermont Oxford Network Release 2.2 7

9 Chapter 1: SQL Server Express Database and enicq 5 Client Installation on the Same Computer NOTES: All installation tasks must be performed using an account with local administrator rights. If installing on Windows 8, Windows 8.1, or Windows 10, please see Appendix B for more information on.net To begin installation, double-click on enicqinstaller.exe. A warning message may ask if you want to allow the program to make changes to the computer. Click Yes. A dialog will appear describing the enicq 5 Installer archive. Click OK to continue. The installer self-extraction process will begin: 2. When the extraction process is complete, a login dialog will appear: Copyright 2016 Vermont Oxford Network Release 2.2 8

10 3. Enter your Center Number and EDS Key. 4. Press Test to see if you can connect to our validation web service. If the test is successful, a dialog will appear: If the test fails, it is likely that a proxy server or firewall is blocking your connection. Please consult your System Administrator and retest using different proxy settings. The Proxy Address should be entered in the format "x.x.x.x:y" where x.x.x.x is the IP address of the proxy and y is the port number. 5. When the test is successful, click Login. The main installer window will appear: If this is the first installation of enicq 5 for your center, your options should appear as shown above. If your only option is Install or Upgrade enicq 5 Client locally, then a database has already been installed at your center. Instructions for installation of the enicq 5 client by itself can be found in Chapter 3. Copyright 2016 Vermont Oxford Network Release 2.2 9

11 6. Select Install enicq 5 Client and SQL Server Express 2012 Database on the Same Computer and click Next at the bottom of the window. The installer will automatically check your system to see if it meets the minimum requirements for the software: A green check will appear beside each item that meets the system requirements. A red X will appear beside any item that does not meet the minimum requirements. If this occurs, you will not be able to continue the installation without assistance from your IT department. 7. If all requirements are met, click Next at the bottom of the window to continue. At the top of the next page, this message will appear: 8. Click Next to continue. Copyright 2016 Vermont Oxford Network Release

12 A dialog will appear: 9. Click OK. The SQL Server Express installation process will begin. Depending on the speed of your computer, this process may take a little time. When the process is complete, a dialog will appear: Copyright 2016 Vermont Oxford Network Release

13 10. SQL Server Express 2012 has been installed, and the enicq 5 database has been configured. Click OK. The Configure Database page will be displayed. There should be green checks next to the items on the right-hand side of the page. If not, contact the enicq Technical Support Team. 11. Click Next. A message will appear at the top of the next page: Copyright 2016 Vermont Oxford Network Release

14 12. Click Next. A dialog will appear: 13. Click OK. The enicq 5 client installer will run. 14. Click Next. Copyright 2016 Vermont Oxford Network Release

15 15. Read the License Agreement. If you agree with the terms of the agreement, select I accept the license agreement and click Next>. 16. Read the statement on Protected Health Information and click OK>. Copyright 2016 Vermont Oxford Network Release

16 17. Enter your name and organization. In most situations, we recommend that you leave the user settings selection on Anyone who uses this computer. If you are the only person using enicq 5 on your computer AND are installing this while logged into your account (not a separate Administrative account) you may consider selecting Only for me. Click Next> to continue. 18. Click Next> to install the enicq 5 client. It will be installed to C:\Program Files\Vermont Oxford Copyright 2016 Vermont Oxford Network Release

17 Network. Copyright 2016 Vermont Oxford Network Release

18 When the installation is finished, this dialog will appear: 19. Click Finish. This message will appear: If you would like to download and install the SQL Management Studio Express software, click the link provided and see Chapter 4 of this guide. 20. Click Finish to exit. This message will appear: 21. Click OK. Copyright 2016 Vermont Oxford Network Release

19 The installer s temporary files will be deleted automatically: 22. When the WinZip dialog closes, restart the computer to ensure that SQL services run normally. After restart, the installation process is complete. You can run the enicq 5 application at any time via shortcuts in the Start menu and on the desktop. Refer to the enicq 5 Quick Start Guide the first time you run the application at your center. It will help you log in with the default Admin account, change the Admin password, add new users, and configure database backup (if applicable). 23. After installation is complete and you ve had time to login to the application, you will need to set up a backup plan for your data. This is particularly important because in following these instructions you will have created a database for enicq on your local computer. This database could be lost if your computer is upgraded, replaced or damaged. To backup properly to a secure location on your network you will likely need IT support. The following knowledgebase articles can assist you and your IT team in setting up a backup plan. How do I backup data in enicq 5? (End-User) How do I backup data in enicq 5? (IT Staff) 24. You now have a database that will store PHI locally on your computer. Please notify the appropriate HIPAA or security officers and request any additional security measures that your hospital s policies might require. Copyright 2016 Vermont Oxford Network Release

20 Chapter 2: Install Database on an Existing SQL Server NOTES: This chapter describes enicq 5 database installation on a central server, and should be performed only by IT staff with the necessary skills and permissions. The procedures in this chapter accomplish the following: o o o o Database creation on the server, including all database objects Registration of the database through a GUID with the Vermont Oxford Network Establishment and saving of database connectivity information on the client Creation of end-user accounts for database access on SQL Server enicq 5 is designed to work with a SINGLE instance of the enicq database. If you require a second instance for a test environment, please contact Vermont Oxford Network s Technical Support Team and a set of test credentials will be given to you to allow this. The Vermont Oxford Network cannot support multiple instances of the enicq 5 database in a production environment. INSTRUCTIONS FOR CLIENT SIDE ACTIONS: 1. Working with the Database Administrator, determine which server will be used to host the enicq database. 2. Your database Administrator will need to give you SA level permissions to that server in order to allow creation of the database. This is for installation only. The end user will not need SA level permissions and future upgrades will not require SA level permissions. 3. Run the enicqinstaller.exe on the client machine that the application will be installed on. 4. A warning message may ask if you want to allow the program to make changes to the computer. Click Yes. 5. A dialog will appear describing the enicq 5 Installer archive. Click OK to continue. The installer self-extraction process will begin: 6. When the extraction process is complete, a login dialog will appear: Copyright 2016 Vermont Oxford Network Release

21 7. Enter your Center Number and EDS Key. 8. Press Test to see if you can connect to our validation web service. If the test is successful, a dialog will appear: If the test fails, it is likely that a proxy server or firewall is blocking your connection. Please consult your System Administrator and retest using different proxy settings. The Proxy Address Copyright 2016 Vermont Oxford Network Release

22 should be entered in the format "x.x.x.x:y" where x.x.x.x is the IP address of the proxy and y is the port number. 9. When the test is successful, click Login. The main installer window will appear: 10. Click Advanced Install. Copyright 2016 Vermont Oxford Network Release

23 11. Click Edit. 12. Once in editing mode enter the server name on which you would like to install the database and the database name (enicqdb or an alternate name). If the server is on a different domain, enter the server s fully qualified domain name. Enter the SQL Server port number if needed (such as when connecting remotely). For dynamic ports, enter 0. Select Windows Authentication. NOTE: If you prefer to use SQL Authentication, select SQL Login and enter the User Name and Password. This Login must have full Admin rights on the SQL Server in order to configure the database correctly. For more information regarding SQL vs. Windows authentication, please refer to the enicq 5 System Administrator s Guide. Copyright 2016 Vermont Oxford Network Release

24 13. Click Test to check the connection. If successful, you should see a green check as shown below for Connected to Server. At this point there should be a red X beside enicq 5 Database Present. enicq 5 Tables present, and Registered enicq 5 database located will have neither a check or an X. If unsuccessful, please recheck your information and repeat. If you continue to have difficulties, please refer to our documentation on troubleshooting database connectivity. 14. Once you have verified that the information is correct, click Save. 15. Please ensure that the Registered Database ID field is set to NONE. NOTE: If the Registered Database ID does not display NONE, then your center has already registered a database with the Vermont Oxford Network. Please call the enicq Technical Support Team to resolve the issue. 16. Confirm the Create Database is available. (If it is not, click Edit again, confirm your settings and click Test and Save.) When the Create Database button is available, click it. You will get a message confirming the database was created: Copyright 2016 Vermont Oxford Network Release

25 17. Click OK. You will see that the database has been registered (circled in red). At this point, the database has been created and you can start installing enicq 5 clients. See Chapter 3 for details. END OF CLIENT SIDE ACTIONS NOTE ON SQL SERVER CONFIGURATION: The enicq 5 application performs database transactions using the following isolation levels: RepeatableRead, ReadUncommitted, Snapshot, ReadCommitted. The SQL Server database must allow usage of each of these isolation levels. Copyright 2016 Vermont Oxford Network Release

26 INSTRUCTIONS FOR SERVER SIDE ACTIONS The following instructions should be carried out in SQL Server Management Studio by a database administrator or IT professional with equivalent skills and permissions. These instructions focus on using Windows Authentication to manage database access. Additional options and tips are available in our documentation on troubleshooting database connectivity in enicq Open SQL Server Management Studio. 2. Locate the Security folder at the server level in the object explorer. Note that there is also a Security folder at the database level under the enicqdb database, but that is not the Security folder that you are looking for. 3. Expand the Security folder. Under the Security folder you will see the Logins folder. 4. Right-click on the Logins folder and choose New Login 5. At the bottom of the Login New dialogue, set the Default database to enicqdb. 6. Select the Windows authentication radio button. 7. Click the Search button Copyright 2016 Vermont Oxford Network Release

27 8. Click the Object Types button on the Select User or Group dialog. 9. Uncheck Built-in security principals. 10. Check Groups and/or Users, whichever you are using. For multiple users, managing through group membership is recommended. 11. Click OK to continue. 12. Click Locations on the Select User, Service Account or Group dialog. Copyright 2016 Vermont Oxford Network Release

28 13. Select the location for the Windows account or group. 14. Click OK. 15. Enter the user or group in the space provided and click Check Names. 16. If you have been unable to identify the correct user or group, click Advanced on the Select User, Service Account or Group dialog for more search options. Otherwise, continue to step 19. Copyright 2016 Vermont Oxford Network Release

29 17. Use the advanced features to find your user or group. 18. Please contact your System Administration team for assistance if you have difficulty with any of the following: Locating the correct user or group. Creating a user or group. Adding or removing users to or from a group 19. On the Login New dialog, click the User Mapping page. 20. Check the enicqdb database in the upper panel. 21. Check the roles EnicqDBUser and public in the lower panel. Copyright 2016 Vermont Oxford Network Release

30 22. Click OK to complete Login creation. 23. Test the end-user s database authentication capability from the client machine by having the end user launch the application once it has been installed (See Chapter 3). 24. Set up SQL backups and secure your data according to your organization s policies. END OF SERVER SIDE ACTIONS Copyright 2016 Vermont Oxford Network Release

31 Chapter 3: enicq 5 Client Installation NOTE: This chapter describes the installation of the enicq 5 client application. It requires that the SQL database for enicq 5 has already been installed at your center. If you are performing an upgrade, you may prefer to use the enicq 5 Upgrade Guide which is available on our website. All installation tasks must be performed using an account with Administrative permissions. 1. To begin installation, double-click on enicqinstaller.exe. A warning message may ask if you want to allow the program to make changes to the computer. Click Yes. A dialog will appear describing the enicq 5 Installer archive. Click OK to continue. The installer self-extraction process will begin: 2. When the extraction process is complete, a login dialog will appear: Copyright 2016 Vermont Oxford Network Release

32 3. Enter your Center Number and EDS Key. 4. Optional: If your center is already using enicq 5 and you are installing additional clients, you can use the enicq 5 installer on the workstation where enicq 5 is already installed to save a copy of the connection file to a network location, and then use the enicq 5 installer to browse to the saved file. a. From the installer, select Advanced Install then click Copy Connection File To... b. Once you have saved a connection file from an existing client, use the installer s optional Connection File browse button to select your saved file. 5. Press Test to see if you can connect to our validation web service. If the test is successful, a dialog will appear: If the test fails, it is likely that a proxy server or firewall is blocking your connection. Please consult your System Administrator and retest using different proxy settings. The Proxy Address should be entered in the format "x.x.x.x:y" where x.x.x.x is the IP address of the proxy and y is the port number. If you continue to have difficulties establishing web connectivity to Vermont Oxford Network, please contact support@vtoxford.org. 6. When the test is successful, click Login. The main installer window will appear: Copyright 2016 Vermont Oxford Network Release

33 7. If you have already installed an enicq 5 database at your center, the options will appear as shown above. Your only available choice is Install or Upgrade enicq 5 Client locally. Click Next at the bottom of the window. Copyright 2016 Vermont Oxford Network Release

34 The installer will automatically check your system to see if it meets the minimum requirements for the software. A green check will appear beside each item that meets the system requirements. A red X will appear beside any item that does not meet the minimum requirements. If this occurs, you will not be able to continue the installation without assistance from your IT department. 8. If all requirements are met, click Next at the bottom of the window to continue. Copyright 2016 Vermont Oxford Network Release

35 If you have already installed an enicq 5 database on another computer at your center, the Configure Database page will appear as shown below: Ideally, you will already have established connectivity to the database in Chapter 2. If this is not the case, you may see a series of red X s instead of green check marks. This indicates that database connectivity needs to be established. Copyright 2016 Vermont Oxford Network Release

36 9. To manually enter the database information, click Edit and enter the requested information. Use of the server s fully qualified domain name is recommended. The database name is either enicqdb or an alternate name assigned by your center. If the server uses dynamic ports, enter port 0. Click Test. If the test is successful, click Save. 10. When you see only green checks on the right side as shown previously, click Next. A message will appear at the top of the next page: 11. Click Next. A dialog will appear: Copyright 2016 Vermont Oxford Network Release

37 12. Click OK. The enicq 5 client installer will run. 13. Click Next. Copyright 2016 Vermont Oxford Network Release

38 14. Read the End User License Agreement. If you agree with the terms of the agreement, select I accept the license agreement and click Next>. 15. Read the statement on Protected Health Information and click OK>. Copyright 2016 Vermont Oxford Network Release

39 16. Enter your name and organization. In most situations, we recommend that you leave the lower selection on Anyone who uses this computer. If you are the only person using enicq 5 on your computer AND are installing this while logged into your account (not a separate Administrative account) you may consider selecting Only for me. Click Next> to continue. 17. Click Next> to install or upgrade the enicq 5 client. Copyright 2016 Vermont Oxford Network Release

40 The enicq 5 Client will be installed to C:\Program Files\Vermont Oxford Network. When the process is finished, this dialog will appear: 18. Click Finish. This message will appear: Copyright 2016 Vermont Oxford Network Release

41 19. To run the enicq 5 application immediately after exiting the installer, check the box. If you would like to download and install the SQL Management Studio Express software, see Chapter 4 of this guide. (optional) 20. Click Finish to exit. The installer s temporary files will be deleted automatically: When the WinZip dialog closes, the installation or upgrade process is complete. enicq 5 will launch automatically if you checked the Start enicq 5 Client box. You can run the application at any time via shortcuts in the Start menu and on the desktop. Copyright 2016 Vermont Oxford Network Release

42 Chapter 4: Installation of SQL Server Management Studio Express NOTES: This is an optional installation of management tools for SQL Server Express. All installation tasks must be performed using an account with Administrative permissions. If you have an existing instance of SQL Management Studio (such ase the 2005 version) that requires upgrade to 2012, please see your local IT department. Typically, it is easier to remove the old version first and do a clean install. 1. First, you will need to download the installer for SQL Management Studio Express a. You can find Microsoft s webpage for this product by either clicking the Download SQL Manager button in the bottom right corner of the installer b. or by navigating directly with this link: 2. On the Microsoft SQL Server 2012 Express webpage, click the Download button. 3. Select ENU\x86\SQLManagementStudio_x64_ENU.exe from the list of options to download if you have a 64 bit computer. If it s a 32 bit computer you will need to select ENU\x86\SQLManagementStudio_x86_ENU.exe. Click Next. Copyright 2016 Vermont Oxford Network Release

43 4. Your browser will present you with options to download or run the installer. This will vary from browser to browser. It is fine to use whichever method you prefer to launch the installer. 5. Once you have launched the SQL Management Studio installer, Select New installation. Copyright 2016 Vermont Oxford Network Release

44 6. On the Product Updates page make sure there are no new updates and click Next. Copyright 2016 Vermont Oxford Network Release

45 7. On the Installation Type page make sure Perform a new installation of SQL Server 2012 is selected and click Next. Copyright 2016 Vermont Oxford Network Release

46 8. Read and accept the license terms. Click Next. Copyright 2016 Vermont Oxford Network Release

47 9. Make sure Management Tools Basic is selected and click Next. Copyright 2016 Vermont Oxford Network Release

48 10. On the Error Reporting page click Next. Copyright 2016 Vermont Oxford Network Release

49 11. The installation should begin and the installer should bring you to the Installation Progress page. Copyright 2016 Vermont Oxford Network Release

50 12. If there are no issues you should get this message. You can then close the installer and launch SQL Server Management Studio Copyright 2016 Vermont Oxford Network Release

51 Appendix A: Multi-Center Installations The enicq application is capable of hosting data for multiple centers. There are several ways this can be accomplished: 1. Hosting multiple centers in a single instance of the database (recommended). 2. Hosting multiple centers in separate instances of the database on a common server and multiple copies of the enicq application on SEPARATE client machines. 3. Hosting multiple centers in separate instances of the database on separate servers or clients. 4. Hosting multiple centers in separate instances of the database on a common server AND multiple copies of the enicq application on the SAME client machine (Not Recommended). To determine the model that is best suited for your needs, we suggest you consider the following questions: Do any of the end users need to be able to have access to more than one center? Do any of the end users need to be able to have access to more than one center from a single machine? Are there any legal or policy impediments to hosting center data for multiple centers in a common database? Who will be hosting and maintaining the database? Who owns the hardware and employs the staff that will have access to it? Are all necessary legal agreements or releases in place? Do your staff members have permission to view data belonging to the different centers or are their permissions limited to a single center? Who among your staff would be permitted to view data for all centers and manage center data permissions for other staff members? Do the centers currently have an enicq database in operation? What versions are any existing databases? Where are these databases located? If you are uncertain of the answers to any of the above questions, work with your team to reach a better understanding of your situation and what you would like to accomplish. Option 1: Hosting multiple centers in the SAME database (Recommended) Vermont Oxford Network s recommendation is that whenever possible, data in a multi-center installation be hosted in a single instance of the enicq database. This model allows user permissions and security to be centrally managed and provides the most reliable maintenance and annual update options. By definition, this model requires co-mingling of data from separate centers in the same database. Access to each center is controlled at the user level by an administrator account within the application. Installation No additional steps are required to install enicq under this model. The Vermont Oxford Network recommends using a Standard or Enterprise Edition SQL Server as described in Chapter 2 of the Installation Guide and using AD integration for single sign on as described in Chapter 1 of the System Administrator s Guide. Migrating Center Data New centers can be added to the database easily. The instructions for this process can be found in the document Moving the enicq Database, available at Use the instructions in the second section titled Option 2: Moving the Database by Text File (CSV or XML). This procedure involves outputting a text file of the infant records, de-registering the database with our support team, Copyright 2016 Vermont Oxford Network Release

52 adding the center to the new database, archiving the old database and importing the new data into the combined database. Audit logs from the old database cannot be imported to the new database, but they can be output to text file and archived. If there is no existing data for the new center, add the center under Tools Centers Add button. Managing User Access It is possible to activate or deactivate access to each center for each User level account in enicq. Your staff controls access rights for your users. It is up to your centers to determine the access appropriate to each user. You designate an administrator who has access to data for all centers included. The administrator can set up accounts for other users and the administrator determines for which centers each user can view/edit data. This operation can be done by an Administrator level account in enicq. Please note that an Administrator level account by definition has access to all centers since it has the ability to turn on and off its own center access rights. If a staff person is not permitted to view data for all centers in enicq, that staff person should not be given an Administrator level account. To change center access for a User account, go to Tools Users Center tab and check or uncheck the boxes for the centers in question. Applying Annual Updates There are no special requirements for applying updates with this model. Removing a Center If it is necessary to later remove a center from the co-hosted model, this can be done by deleting the center. We recommend first outputting the data to a text file for future recovery. See the document Moving the enicq Database for instructions. If the center data will be put back into production at another location, you should consider outputting a copy of the audit log as well. After securing an archive copy of the data, remove the center by clicking Tools Centers Delete button. This operation requires an Administrator level account in enicq. Option 2: Hosting multiple centers in separate databases on the same server and installing multiple enicq applications on SEPARATE client machines It is possible to set up multiple copies of the database on a single server and connect to them through separate instances of the enicq client application. In this model, each client application on each computer will point to only one instance of the enicq database that hosts data for a single center. Control of user access under this model is de-centralized and potentially confusing but can be done successfully with appropriate documentation practices. Installation This model requires additional steps during installation to bypass safeguards in the installer intended to prevent accidental creation of multiple databases and multiple copies of the client application. To create multiple instances of the database, name (or rename if already existing) your database with the convention enicqdb_ + [center number]. This will allow you to host multiple instances of the database on the same server and to clearly identify those databases by center number. When installing the client applications on each machine, it is critical to point the client application to the correct database. Use the Advanced Install tab of the installer to set and test database connectivity to the correct database (using the naming convention of enicqdb_ + Copyright 2016 Vermont Oxford Network Release

53 [center number] to identify the databases.) Please note that with each enicq client pointing to a different database, your encrypted connection files will also be unique and cannot be used interchangeably. Any on-screen tips or tech support advice on reusing or transplanting enicq.connection files should be ignored. Migrating Center Data Introducing new center data to this model can be done with the document Moving the enicq Database. Use the instructions in the first section titled Option 1: Moving the Database Using Backup and Restore. After completing the procedure, rename your database with the convention enicqdb_ + [center number]. Managing User Access This model does not offer centralized management of user access. Each client/database combination must be managed separately for both database access (at the server level) and application access (at the client level). Please see all existing documentation in Chapter 1 of the System Administrator s Guide and in Chapter 2 of the Quick Start Guide. Please note that the primary means of controlling access to each center with this model begins with whether or not a copy of the client keyed to the center s database is installed on a user s computer in the first place. Secondarily, access can be controlled at both the database and application levels. Because these steps will need to be repeated for each separate instance of client and database, access control can potentially become confusing and burdensome under this model. Confusion can be mitigated by maintaining accurate documentation of the model. Applying Annual Updates There are no special requirements for applying updates with this model. Removing a Center Because each center is hosted in a separate database instance in this model, a center can be removed by detaching the database from the server and deactivating the enicq instance that pointed to it. Next, uninstall (using Add/Remove Programs) any instance of the application that pointed to the database. Documentation It is essential that you document the aspects of your implementation that are unique. This includes your naming of database instances, the client machines that point to those database instances, as well as the names of the end users and the permissions they are to be granted in each instance. The enicq application is subject to mandatory annual updates and it will be difficult to perform these updates without a complete understanding of your implementation. Limitations of Support If you have implemented this model, please notify Vermont Oxford Network s technical support staff of your alternate implementation on all support inquiries so that our assistance can be tailored to your unique situation. Our technical support staff will not be able to adequately serve you without this information. Copyright 2016 Vermont Oxford Network Release

54 Option 3: Hosting multiple centers in separate databases on SEPARATE servers and installing multiple enicq applications on SEPARATE client machines If you intend to host multiple centers on separate servers and access them through separate clients, there is no integration to manage. These are essentially completely separate installations even if they exist in the same physical facility. No special instructions are needed. Vermont Oxford Network always recommends that your implementation be documented so that IT staff performing maintenance or upgrades can easily determine which servers, databases and clients are relevant to different centers and end users. Option 4: Hosting multiple centers in separate databases on the same server and installing multiple enicq applications on the SAME client machines (Not Recommended) It is possible to set up multiple copies of the database on a single server and connect to them through separate instances of the enicq client. The Vermont Oxford Network does not recommend this model due to the added burdens in setup, access control and applying annual updates. The enicq 5 installer package is not designed to support this model, but if no other options will meet your centers needs, Vermont Oxford Network s technical support team can offer advice on how to implement this model. Installation This model requires additional steps during installation to bypass safeguards in the installer intended to prevent accidental creation of multiple databases and multiple copies of the client application. To create multiple instances of the database, name (or rename if already existing) your database with the convention enicqdb_ + [center number]. This will allow you to host multiple instance of the database on the same server and to clearly identify those databases by center number. To install multiple instances of the client application on a machine, rename each installation directory with the convention Vermont Oxford Network_ + [center number] after each installation is complete. Use the installer to create a new connection file (under the Advanced Install tab), then copy the remaining application files in from your first installation. Do not rename the shortcut files. Instead, manually create a uniquely named shortcut for each instance of the application. Please note that with each enicq client pointing to a different database, your encrypted connection files will also be unique and cannot be used interchangeably. Any on-screen tips or tech support advice on reusing or transplanting connection files should be ignored. Migrating Center Data Introducing new center data to this model can be done with the document Moving the enicq Database. Use the instructions in the first section titled Option 1: Moving the Database Using Backup and Restore. After completing the procedure, rename your database with the convention enicqdb_ + [center number]. Managing User Access This model does not offer centralized management of user access. Each client/database combination must be managed separately for both database access (at the server level) and application access (at the client level). Please see all existing documentation in Chapter 1 of the System Administrator s Guide and in Chapter 2 of the Quick Start Guide. Please note that the primary means of controlling access to each center with this model begins with whether or not a copy of the client keyed to the center s database is installed on a user s computer in Copyright 2016 Vermont Oxford Network Release

55 the first place. Secondarily, access can be controlled at both the database and application levels. Because these steps will need to be repeated for each separate instance of client and database, access control can quickly become confusing and burdensome under this model. Applying Annual Updates Similar to installation, running annual updates will require additional steps to bypass safeguards in the installer meant to prevent creation of multiple instances of the client application. One at a time, rename each enicq installation directory back to the default name Vermont Oxford Network, perform the update, then rename back to the convention Vermont Oxford Network_ + [center number]. Removing a Center Because each center is hosted in a separate database instance in this model, a center can be removed by detaching the database from the server and deactivating the enicq instance that pointed to it. To deactivate a single instance of the enicq application from a computer that has multiple copies of the program, first remove any shortcuts to the instance of enicq that you are removing. Next, manually delete the entire directory for that instance of the application. Documentation It is essential that you document the aspects of your implementation that are unique. This includes your naming of database instances, your naming of desktop shortcuts and program directories for the client application, as well as the machines involved, as well as the names of the end users and the permissions they are to be granted in each instance. The enicq application is subject to mandatory annual updates and it will be impossible to perform these updates without a complete understanding of your implementation. Limitations of Support Please contact the technical support team before implementing this model. We would like an opportunity to review your centers needs and determine if any other options are possible. This model breaks several intentional design constraints of the enicq application. Vermont Oxford Network s ability to support this model may be limited by these constraints. Additionally, Vermont Oxford Network cannot guarantee that future releases of the enicq application will be compatible with this model. If you choose to implement this model and find that it is incompatible with a future enicq release, your centers may need to migrate to a compatible implementation model. If you have implemented this model, please notify Vermont Oxford Network s technical support staff of your alternate implementation on all support inquiries so that our assistance can be tailored to your unique situation. Our technical support staff will not be able to adequately serve you without this information. Copyright 2016 Vermont Oxford Network Release

56 Appendix B: Installing the.net Framework 3.5 The.NET Framework version 3.5 is not installed by default in Windows 8, Windows 8.1 or Windows 10. The enicq 5 application requires the.net Framework version 3.5 specifically. Having a later version of the.net framework (such as 4.5, etc.) is not sufficient to meet enicq 5 system requirements. For information on how to properly install the.net framework 3.5 on these versions of Windows, please see the following MSDN article: END OF DOCUMENT Copyright 2016 Vermont Oxford Network Release

enicq 6 Installation Guide

enicq 6 Installation Guide Vermont Oxford Network enicq 6 Documentation enicq 6 Installation Guide Release 1.4 Published January 2018 2018 Vermont Oxford Network. All Rights Reserved. enicq 6 Installation Guide Introduction Welcome

More information

enicq 5 Upgrade Guide

enicq 5 Upgrade Guide Vermont Oxford Network enicq 5 Documentation enicq 5 Upgrade Guide Release 2.2 Published August 2016 2016 Vermont Oxford Network. All Rights Reserved. enicq 5 Upgrade Guide Introduction This document describes

More information

enicq 5 to enicq 6 Data Conversion Guide

enicq 5 to enicq 6 Data Conversion Guide Vermont Oxford Network enicq 6 Documentation enicq 5 to enicq 6 Data Conversion Guide Release 1.2 Published December, 2017 2017-2018 Vermont Oxford Network. All Rights Reserved. enicq 5 to enicq 6 Data

More information

enicq 5 Test Mode Guide

enicq 5 Test Mode Guide Vermont Oxford Network enicq 5 Documentation enicq 5 Test Mode Guide Release 2.2 Published August 2016 2016 Vermont Oxford Network. All Rights Reserved. enicq 5 Test Mode Guide Introduction In order to

More information

Setting up the server and preparing the client to use Parts in SolidEdge

Setting up the server and preparing the client to use Parts in SolidEdge Setting up the server and preparing the client to use Parts in SolidEdge... 2 1.1 Installing Microsoft SQL Server 2014 Express... 2 1.1.1 System requirements for SQL Express... 2 1.1.2 Deactivating User

More information

IQSweb Installation Instructions Version 5.0

IQSweb Installation Instructions Version 5.0 IQSweb Installation Instructions Version 5.0 Contents Additional References... 3 IQSweb ROSS Connection... 3 IQSweb V5.0 Install/Upgrade Scenarios... 4 IQSweb Configuration Options... 5 A. Single Computer/Server

More information

LexisNexis PCLaw Installation & Upgrade Guide

LexisNexis PCLaw Installation & Upgrade Guide LexisNexis PCLaw Version 16 2017 LexisNexis All rights reserved. Copyright 2017 LexisNexis. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic

More information

LABEL ARCHIVE Administrator s Guide

LABEL ARCHIVE Administrator s Guide LABEL ARCHIVE Administrator s Guide DOC-LAS2015_25/05/2015 The information in this manual is not binding and may be modified without prior notice. Supply of the software described in this manual is subject

More information

x10data Application Platform v7.1 Installation Guide

x10data Application Platform v7.1 Installation Guide Copyright Copyright 2010 Automated Data Capture (ADC) Technologies, Incorporated. All rights reserved. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the

More information

Inmagic Content Server Enterprise Inmagic Content Server Standard Version 1.3 Installation Notes

Inmagic Content Server Enterprise Inmagic Content Server Standard Version 1.3 Installation Notes Inmagic Content Server Enterprise Inmagic Content Server Standard Version 1.3 Installation Notes Thank you for purchasing Inmagic Content Server. Content Server is an enterprise-wide scalable content management

More information

ControlPoint. Advanced Installation Guide. September 07,

ControlPoint. Advanced Installation Guide. September 07, ControlPoint Advanced Installation Guide September 07, 2017 www.metalogix.com info@metalogix.com 202.609.9100 Copyright International GmbH., 2008-2017 All rights reserved. No part or section of the contents

More information

Scribe Insight Installation Guide. Version August 10, 2011

Scribe Insight Installation Guide. Version August 10, 2011 Scribe Insight Installation Guide Version 7.0.2 August 10, 2011 www.scribesoft.com Important Notice No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form

More information

LiNC-NXG for Windows 8 Professional, Windows 7 Professional, Vista Business Edition and XP Professional

LiNC-NXG for Windows 8 Professional, Windows 7 Professional, Vista Business Edition and XP Professional LiNC-NXG for Windows 8 Professional, Windows 7 Professional, Vista Business Edition and XP Professional Installation Guide for LiNC-NXG 33-10067-001 REV: C PCSC 3541 Challenger Street Torrance, CA 90503

More information

Sophos Enterprise Console

Sophos Enterprise Console quick startup guide Product Version: 5.5 Contents About this guide... 1 What do I install?...2 What are the key steps?... 3 Download the Enterprise Console installer...4 If you have a Sophos license...

More information

Lasso CDP. Lasso. Administration Tool Guide. August 2005, Version Lasso CDP Administration Tool Guide Page 1 of All Rights Reserved.

Lasso CDP. Lasso. Administration Tool Guide. August 2005, Version Lasso CDP Administration Tool Guide Page 1 of All Rights Reserved. Lasso CDP Administration Tool Guide August 2005, Version 1.6.1 Lasso CDP Administration Tool Guide Page 1 of 41 Copyright Copyright 2005 Lasso Logic, LLC. All Rights Reserved. No part of this publication

More information

Accops HyWorks v3.0. Installation Guide

Accops HyWorks v3.0. Installation Guide Accops HyWorks v3.0 Installation Guide Last Update: 4/25/2017 2017 Accops Technologies Pvt. Ltd. All rights reserved. The information contained in this document represents the current view of Propalms

More information

KYOCERA Net Admin Installation Guide

KYOCERA Net Admin Installation Guide KYOCERA Net Admin Guide Legal Notes Unauthorized reproduction of all or part of this guide is prohibited. The information in this guide is subject to change without notice. We cannot be held liable for

More information

Summation Install Guide Express Edition

Summation Install Guide Express Edition Summation Install Guide Express Edition Version 4.1 Contents Introduction... 4 Minimum Prerequisites... 4 Installing supporting programs for Summation Express... 5 The Summation service account... 6 Creating

More information

CRA Wiz and Fair Lending Wiz. Installation Guide V6.9

CRA Wiz and Fair Lending Wiz. Installation Guide V6.9 CRA Wiz and Fair Lending Wiz Installation Guide V6.9 CRA Wiz and Fair Lending Wiz 6.9 Installation Instructions The following installation instructions provide procedures for a new installation of CRA

More information

INSTALLATION AND SET UP GUIDE

INSTALLATION AND SET UP GUIDE INSTALLATION AND SET UP GUIDE This guide will help IT administrators to install and set up NVivo Server. It provides step by step instructions for installing the software, configuring user permissions

More information

Sophos Enterprise Console

Sophos Enterprise Console secure network quick startup guide Product Version: 5.5 Contents About this guide... 1 Limitations on the secure network...2 What do I install?...3 What are the key steps?... 4 Download the installers...5

More information

Veritas System Recovery 18 Management Solution Administrator's Guide

Veritas System Recovery 18 Management Solution Administrator's Guide Veritas System Recovery 18 Management Solution Administrator's Guide Documentation version: 18 Legal Notice Copyright 2018 Veritas Technologies LLC. All rights reserved. Veritas and the Veritas Logo are

More information

Installation Manual. Fleet Maintenance Software. Version 6.4

Installation Manual. Fleet Maintenance Software. Version 6.4 Fleet Maintenance Software Installation Manual Version 6.4 6 Terri Lane, Suite 700 Burlington, NJ 08016 (609) 747-8800 Fax (609) 747-8801 Dossier@dossiersystemsinc.com www.dossiersystemsinc.com Copyright

More information

SkyPoint Installation & Licensing Guide

SkyPoint Installation & Licensing Guide SkyPoint Installation & Licensing Guide Lenel Systems International, Inc. i 2012 Lenel Systems International, Inc. SkyPoint Installation & Licensing Guide Contents Table of Contents INTRODUCTION... 5

More information

Kernel for Exchange Server. Installation and Configuration Guide

Kernel for Exchange Server. Installation and Configuration Guide Kernel for Exchange Server Installation and Configuration Guide Table of Contents Table of Contents... 2 1. Introduction... 3 2. Requirements and Prerequisites... 3 2.1 Basic System Requirements... 3 2.2

More information

Avigilon Control Center Server User Guide. Version 5.8

Avigilon Control Center Server User Guide. Version 5.8 Avigilon Control Center Server User Guide Version 5.8 2006-2016, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER and ACCAVIGILON, the AVIGILON logo, AVIGILON

More information

1. ECI Hosted Clients Installing Release 6.3 for the First Time (ECI Hosted) Upgrading to Release 6.3SP2 (ECI Hosted)

1. ECI Hosted Clients Installing Release 6.3 for the First Time (ECI Hosted) Upgrading to Release 6.3SP2 (ECI Hosted) 1. ECI Hosted Clients........................................................................................... 2 1.1 Installing Release 6.3 for the First Time (ECI Hosted)...........................................................

More information

Veritas System Recovery 16 Management Solution Administrator's Guide

Veritas System Recovery 16 Management Solution Administrator's Guide Veritas System Recovery 16 Management Solution Administrator's Guide Documentation version: 2017 Legal Notice Copyright 2017 Veritas Technologies LLC. All rights reserved. Veritas and the Veritas Logo

More information

Perceptive TransForm E-Forms Manager

Perceptive TransForm E-Forms Manager Perceptive TransForm E-Forms Manager Installation and Setup Guide Version: 8.x Date: February 2017 2016-2017 Lexmark. All rights reserved. Lexmark is a trademark of Lexmark International Inc., registered

More information

Lasso Continuous Data Protection Lasso CDP Client Guide August 2005, Version Lasso CDP Client Guide Page 1 of All Rights Reserved.

Lasso Continuous Data Protection Lasso CDP Client Guide August 2005, Version Lasso CDP Client Guide Page 1 of All Rights Reserved. Lasso CDP Client Guide August 2005, Version 1.6.8 Lasso CDP Client Guide Page 1 of 32 Copyright Copyright 2005 Lasso Logic, LLC. All Rights Reserved. No part of this publication may be reproduced, stored

More information

Installation Guide Version May 2017

Installation Guide Version May 2017 Installation Guide Version 2017 5 May 2017 GeoCue Group, Inc 9668 Madison Blvd. Suite 202 Madison, AL 35758 1-256-461-8289 www.geocue.com NOTICES The material in GeoCue Group, Inc. documents is protected

More information

Inmagic Content Server Standard Version 9.00 Installation Notes for New and Upgrade Installations

Inmagic Content Server Standard Version 9.00 Installation Notes for New and Upgrade Installations Inmagic Content Server Standard Version 9.00 Installation Notes for New and Upgrade Installations Revision 2 Thank you for purchasing Inmagic Content Server. This document is intended for the following

More information

Sophos Enterprise Console advanced startup guide

Sophos Enterprise Console advanced startup guide Sophos Enterprise Console advanced startup guide For distributed installations Product version: 5.3 Document date: April 2015 Contents 1 About this guide...4 2 Planning installation...5 2.1 Planning the

More information

1.0. Quest Enterprise Reporter Discovery Manager USER GUIDE

1.0. Quest Enterprise Reporter Discovery Manager USER GUIDE 1.0 Quest Enterprise Reporter Discovery Manager USER GUIDE 2012 Quest Software. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide

More information

Inmagic Genie 2.10 Installation Notes, Revision 3, for New and Upgrade Installations

Inmagic Genie 2.10 Installation Notes, Revision 3, for New and Upgrade Installations Inmagic Genie 2.10 Installation Notes, Revision 3, for New and Upgrade Installations Thank you for purchasing Inmagic Genie. This document is intended for the following installations: New Genie installations

More information

Installation and Upgrade Instructions DDM 2016

Installation and Upgrade Instructions DDM 2016 DDM 2016 Contents Introduction... 3 Pre-Requisites... 3 Software and Hardware Requirements - Server... 3 Software and Hardware Requirements - Clients... 3 Microsoft SQL Server Notes... 4 DDM Server Installation...

More information

Diagnostic Manager Advanced Installation Guide

Diagnostic Manager Advanced Installation Guide Diagnostic Manager Publication Date: May 03, 2017 All Rights Reserved. This software is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this software,

More information

INSTALLATION AND SET UP GUIDE

INSTALLATION AND SET UP GUIDE INSTALLATION AND SET UP GUIDE This guide will help IT administrators to install and set up NVivo Server. It provides step by step instructions for installing the software, configuring user permissions

More information

Upgrade Instructions for Version 8.3.3

Upgrade Instructions for Version 8.3.3 Upgrade Instructions for Version 8.3.3 CONTENTS INTRODUCTION... 1 ABOUT THESE UPGRADE INSTRUCTIONS... 1 IMPORTANT NOTES... 1 UPGRADE SUPPORT... 2 PHASE 1: BACKUP YOUR WINSPC DATABASE... 3 PHASE 2: UPGRADE

More information

STATISTICA VERSION 10 STATISTICA MONITORING AND ALERTING SERVER (MAS) INSTALLATION INSTRUCTIONS

STATISTICA VERSION 10 STATISTICA MONITORING AND ALERTING SERVER (MAS) INSTALLATION INSTRUCTIONS Pre-requisites: STATISTICA VERSION 10 STATISTICA MONITORING AND ALERTING SERVER (MAS) INSTALLATION INSTRUCTIONS 1. The installation of the STATISTICA Monitoring And Alerting Server (MAS) network version

More information

MITEL. Live Content Suite. Mitel Live Content Suite Installation and Administrator Guide Release 1.1

MITEL. Live Content Suite. Mitel Live Content Suite Installation and Administrator Guide Release 1.1 MITEL Live Content Suite Mitel Live Content Suite Installation and Administrator Guide Release 1.1 NOTICE The information contained in this document is believed to be accurate in all respects but is not

More information

Installation and Configuration Guide

Installation and Configuration Guide Installation and Configuration Guide 2013 DataNet Quality Systems. All rights reserved. Printed in U.S.A. WinSPC and QualTrend are registered trademarks of DataNet Quality Systems. All other trademarks

More information

Installing TextMap. User Guide. Preliminary Planning Installing TextMap Installing TextMap Binder Import Utility. TextMap, Version 9.

Installing TextMap. User Guide. Preliminary Planning Installing TextMap Installing TextMap Binder Import Utility. TextMap, Version 9. Installing TextMap User Guide TextMap, Version 9.1 Preliminary Planning Installing TextMap Installing TextMap Binder Import Utility TextMap Installation Guide No part of this work may be reproduced or

More information

Sage Fixed Assets Single User. Installation guide

Sage Fixed Assets Single User. Installation guide Single User Installation guide Last updated January 15, 2019 2019 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service names mentioned herein are the

More information

PropertyBoss Upgrade

PropertyBoss Upgrade Installation Guide EMC128-2013 1998-2013 PropertyBoss Solutions. Introduction This document covers 2 upgrade scenarios. Please determine which is required before beginning. Note: The Release version or

More information

Dell Statistica. Statistica Enterprise Server Installation Instructions

Dell Statistica. Statistica Enterprise Server Installation Instructions Dell Statistica Statistica Enterprise Server Installation Instructions 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in

More information

Reliable High-Speed Connection to Publication Database for Synchronization

Reliable High-Speed Connection to Publication Database for Synchronization PCS Axis v1.9 Client/Server New Installation with Replication May 2015 Introduction American Innovations (AI) is pleased to announce version 1.9 of our Pipeline Compliance System Axis software (PCS Axis

More information

WEBSEWSS SINGLE SERVER INSTALLATION INSTRUCTIONS

WEBSEWSS SINGLE SERVER INSTALLATION INSTRUCTIONS 2300 East 14th Street Tulsa, Oklahoma 74104 USA Phone: (918) 749-1119 Fax: (918) 749-2217 e-mail: info@statsoft.com WEB: http://www.statsoft.com Notes: WEBSEWSS SINGLE SERVER INSTALLATION INSTRUCTIONS

More information

Upgrading to Parallels Virtuozzo Containers 4.0 for Windows. Contents. About This Document

Upgrading to Parallels Virtuozzo Containers 4.0 for Windows. Contents. About This Document Upgrading to Parallels Virtuozzo Containers 4.0 for Windows About This Document This document familiarizes you with the way to upgrade the following versions of the Virtuozzo for Windows software to Parallels

More information

Sage Fixed Assets Single User

Sage Fixed Assets Single User Single User 2018.0 Installation guide October 2017 Last updated October 17, 2017 2017 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service names mentioned

More information

Reconfiguring VMware vsphere Update Manager. 17 APR 2018 VMware vsphere 6.7 vsphere Update Manager 6.7

Reconfiguring VMware vsphere Update Manager. 17 APR 2018 VMware vsphere 6.7 vsphere Update Manager 6.7 Reconfiguring VMware vsphere Update Manager 17 APR 2018 VMware vsphere 6.7 vsphere Update Manager 6.7 You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/

More information

Sophos Enterprise Console

Sophos Enterprise Console advanced startup guide Product Version: 5.5 Contents About this guide... 1 Planning installation... 2 Planning the installation of Enterprise Console... 2 Planning database security... 4 Planning the computer

More information

Perceptive TransForm E-Forms Manager 8.x. Installation and Configuration Guide March 1, 2012

Perceptive TransForm E-Forms Manager 8.x. Installation and Configuration Guide March 1, 2012 Perceptive TransForm E-Forms Manager 8.x Installation and Configuration Guide March 1, 2012 Table of Contents 1 Introduction... 3 1.1 Intended Audience... 3 1.2 Related Resources and Documentation... 3

More information

2013 Upgrade and Conversion Guide

2013 Upgrade and Conversion Guide 2013 Upgrade and Conversion Guide WARNING... 3 INTRODUCTION... 4 Upgrade and Conversion Process Overview... 4 System Requirements... 4 Server Requirements... 5 Workstation Requirements... 6 Network Requirements...

More information

PCLaw Installation and Upgrade Guide

PCLaw Installation and Upgrade Guide PCLaw Installation and Upgrade Guide Version 14.1 2015 LexisNexis. All rights reserved. Copyright and trademark LexisNexis, Lexis, and the Knowledge Burst logo are registered trademarks of Reed Elsevier

More information

ROCK-POND REPORTING 2.1

ROCK-POND REPORTING 2.1 ROCK-POND REPORTING 2.1 Installation and Setup Guide Revised on 09/25/2014 TABLE OF CONTENTS ROCK-POND REPORTING 2.1... 1 SUPPORT FROM ROCK-POND SOLUTIONS... 2 ROCK-POND REPORTING OVERVIEW... 2 INFRASTRUCTURE

More information

LiveNX Upgrade Guide from v5.1.2 to v Windows

LiveNX Upgrade Guide from v5.1.2 to v Windows LIVEACTION, INC. LiveNX Upgrade Guide from v5.1.2 to v5.1.3 - Windows UPGRADE LiveAction, Inc. 3500 Copyright WEST BAYSHORE 2016 LiveAction, ROAD Inc. All rights reserved. LiveAction, LiveNX, LiveUX, the

More information

AT&T Core Mobility Integrated Dispatch Console User Guide. Installation Guide. AT&T Integrated Dispatch Console 3.0

AT&T Core Mobility Integrated Dispatch Console User Guide. Installation Guide. AT&T Integrated Dispatch Console 3.0 Installation Guide AT&T Integrated Dispatch Console 3.0 October 2016 Table of Content 1. Introduction... 3 1.1. Purpose and Scope... 3 1.2. Terms and Definitions... 3 1.3. About this Manual... 5 1.4. What

More information

Hosted Encore 5 Desktop Installation Guide

Hosted Encore 5 Desktop Installation Guide Hosted Encore 5 Desktop Installation Guide November 18, 2015 WARNING: This Guide is for quickly configuring desktops to communicate with Cluen s hosted Encore solution. If you are installing Encore within

More information

CaseMap Server Installation Guide

CaseMap Server Installation Guide CaseMap Server Installation Guide About CaseMap Server System Requirements v1.0 System Requirements v1.5 What's New in Version 1.5 Installing the CaseMap Server Installing the CaseMap Admin Console Installing

More information

AdminStudio 10.0 ZENworks Edition

AdminStudio 10.0 ZENworks Edition AdminStudio 10.0 ZENworks Edition Installation Guide Version 10.0 Legal Information Book Name: AdminStudio 10.0 ZENworks Edition Installation Guide Part Number: ADS-1000-IGZ0 Product Release Date: February

More information

docalpha 5.0 Server Configuration Utility User Guide

docalpha 5.0 Server Configuration Utility User Guide docalpha 5.0 Server Configuration Utility User Guide Contents 1. docalpha Architecture Overview 3 1.1. docalpha Server Overview 3 2. Working with docalpha Server Configuration Utility 4 2.1. Starting docalpha

More information

Automation Anywhere Enterprise 10 LTS

Automation Anywhere Enterprise 10 LTS Automation Anywhere Enterprise 10 LTS Document Version: 1.3 Installation Guide Date of Publication: 15 th November, 2016 Update(s) to this document edition: Table of Contents 1. Client Prerequisites Processor

More information

HC3 Move Powered by Carbonite

HC3 Move Powered by Carbonite HC3 Move Powered by Carbonite Quickstart Guide Document Version 1.2: 07/2018 Scale Computing 2018 1 Table of Contents Introduction 6 Terminology 6 Requirements 7 Carbonite Move 7 Scale Computing HC3 7

More information

APPENDIX B: INSTALLATION AND SETUP

APPENDIX B: INSTALLATION AND SETUP APPENDIX B: INSTALLATION AND SETUP Page A. Overview... B:1 How do I install and setup ICMS?... B:1 Do I need special security rights to install ICMS?... B:1 Installation Basics... B:1 How do I get a quick

More information

Perform a Server Move for Junxure

Perform a Server Move for Junxure Perform a Server Move for Junxure These instructions are the recommendations for IT personnel on how to perform a Server Move for the Junxure Database. Junxure Tech Support understands every environment

More information

How to Install Microsoft SQL Express 2016 ANSWER:

How to Install Microsoft SQL Express 2016 ANSWER: How to Install Microsoft SQL Express 2016 ANSWER: IMPORTANT DISCLAIMER: We are providing the information in this article as a courtesy to our Abila customers. Assistance with installation or troubleshooting

More information

User Guide. PCmover Professional for Windows XP. Laplink Software, Inc. User Guide MN-PCMPRO-XP-EN-08 (REV. 2014/07/08)

User Guide. PCmover Professional for Windows XP. Laplink Software, Inc. User Guide MN-PCMPRO-XP-EN-08 (REV. 2014/07/08) 1 PCmover Professional The Only Software that Moves Programs, Files, and Settings to a New PC! Laplink Software, Inc. Customer Service/Technical Support: Web: http://www.laplink.com/contact E-mail: CustomerService@laplink.com

More information

EMS DESKTOP CLIENT Installation Guide

EMS DESKTOP CLIENT Installation Guide EMS DESKTOP CLIENT Installation Guide Version 44.1 Last Updated: March 5, 2018 EMS Software emssoftware.com/help 800.440.3994 2018 EMS Software, LLC. All Rights Reserved. Table of Contents CHAPTER 1: Introduction

More information

Jonas Activity Management Technical Deployment Guide

Jonas Activity Management Technical Deployment Guide Jonas Activity Management Technical Deployment Guide [] Software for Life Jonas Activity Management Technical Deployment Guide, Jonas, Jonas Software, Software for Life, and Gary Jonas Computing are registered

More information

Deltek Costpoint Enterprise Reporting 6.1. Installation Guide for New Users

Deltek Costpoint Enterprise Reporting 6.1. Installation Guide for New Users Deltek Costpoint Enterprise Reporting 6.1 Installation Guide for New Users September 23, 2011 While Deltek has attempted to verify that the information in this document is accurate and complete, some typographical

More information

Installation Guide for Pulse on Windows Server 2012

Installation Guide for Pulse on Windows Server 2012 USER GUIDE MADCAP PULSE 4 Installation Guide for Pulse on Windows Server 2012 Copyright 2018 MadCap Software. All rights reserved. Information in this document is subject to change without notice. The

More information

Copyright and Legal Disclaimers

Copyright and Legal Disclaimers Copyright and Legal Disclaimers User Manual for DiConnect Lite Copyright 2012 by DiCentral Corporation All rights reserved. This document and all content that is contained, embedded and linked to this

More information

BCPro Installation Instructions Code No. LIT Software Release 3.0 Issued September 2017

BCPro Installation Instructions Code No. LIT Software Release 3.0 Issued September 2017 Code No. LIT-12011910 Software Release 3.0 Issued September 2017 Welcome...2 Summary of Changes...2 Related Documentation...2 Installation Overview...2 Prerequisite Software Checklist for Installation

More information

StorageCraft File Backup and Recovery with Backup Analyzer

StorageCraft File Backup and Recovery with Backup Analyzer StorageCraft File Backup and Recovery with Backup StorageCraft Copyright Declaration StorageCraft ImageManager, StorageCraft ShadowProtect, StorageCraft Cloud, and StorageCraft Cloud Services, together

More information

LifeSize Gatekeeper Installation Guide

LifeSize Gatekeeper Installation Guide LifeSize Gatekeeper Installation Guide July 2008 Copyright Notice 2008 LifeSize Communications Inc, and its licensors. All rights reserved. LifeSize Communications has made every effort to ensure that

More information

Microsoft Windows Servers 2012 & 2016 Families

Microsoft Windows Servers 2012 & 2016 Families Version 8 Installation Guide Microsoft Windows Servers 2012 & 2016 Families 2301 Armstrong St, Suite 2111, Livermore CA, 94551 Tel: 925.371.3000 Fax: 925.371.3001 http://www.imanami.com Installation Guide

More information

Print Audit 6. Print Audit 6 Documentation Apr :07. Version: Date:

Print Audit 6. Print Audit 6 Documentation Apr :07. Version: Date: Print Audit 6 Version: Date: 37 21-Apr-2015 23:07 Table of Contents Browse Documents:..................................................... 3 Database Documentation.................................................

More information

ProSystem fx Engagement. Installation Guide

ProSystem fx Engagement. Installation Guide ProSystem fx Engagement Installation Guide December 2011 Copyright 2011 CCH INCORPORATED. A Wolters Kluwer business. All Rights Reserved. Material in this publication may not be reproduced or transmitted,

More information

UC for Enterprise (UCE) NEC Centralized Authentication Service (NEC CAS)

UC for Enterprise (UCE) NEC Centralized Authentication Service (NEC CAS) UC for Enterprise (UCE) NEC Centralized Authentication Service (NEC CAS) Installation Guide NEC NEC Corporation October 2010 NDA-30362, Revision 15 Liability Disclaimer NEC Corporation reserves the right

More information

Installation Instructions for SAS Activity-Based Management 6.2

Installation Instructions for SAS Activity-Based Management 6.2 Installation Instructions for SAS Activity-Based Management 6.2 Copyright Notice The correct bibliographic citation for this manual is as follows: SAS Institute Inc., Installation Instructions for SAS

More information

MainBoss 4.2 Installation and Administration

MainBoss 4.2 Installation and Administration MainBoss 4.2 Installation and Administration Copyright 2018, Thinkage Ltd. Revision 72 Permission granted to reproduce and/or translate all or part of this document provided that Thinkage s copyright notice

More information

Partner Integration Portal (PIP) Installation Guide

Partner Integration Portal (PIP) Installation Guide Partner Integration Portal (PIP) Installation Guide Last Update: 12/3/13 Digital Gateway, Inc. All rights reserved Page 1 TABLE OF CONTENTS INSTALLING PARTNER INTEGRATION PORTAL (PIP)... 3 DOWNLOADING

More information

Sage Fixed Assets Premier. Installation guide

Sage Fixed Assets Premier. Installation guide Premier Installation guide Last updated: Monday, January 15, 2019 2019 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service names mentioned herein are

More information

NTP Software File Auditor for Windows Edition

NTP Software File Auditor for Windows Edition NTP Software File Auditor for Windows Edition An NTP Software Installation Guide Abstract This guide provides a short introduction to installation and initial configuration of NTP Software File Auditor

More information

OASYS OASYS WORKSTATION INSTALLATION GUIDE

OASYS OASYS WORKSTATION INSTALLATION GUIDE OASYS OASYS WORKSTATION INSTALLATION GUIDE VERSION 8.0 DECEMBER 21, 2017 Copyright 2017 DTCC. All rights reserved. This work (including, without limitation, all text, images, logos, compilation and design)

More information

Administrator s Guide

Administrator s Guide Administrator s Guide 1995 2011 Open Systems Holdings Corp. All rights reserved. No part of this manual may be reproduced by any means without the written permission of Open Systems, Inc. OPEN SYSTEMS

More information

CRA Wiz and Fair Lending Wiz 7.0. Installation Instructions NEW Installation

CRA Wiz and Fair Lending Wiz 7.0. Installation Instructions NEW Installation CRA Wiz and Fair Lending Wiz 7.0 Installation Instructions NEW Installation Last Updated October 23, 2014 Table of Contents Overview... 4 Display Settings for Mapping in Windows 7 & Vista... 5 System Requirements...

More information

Centra Workbench (V3.12 onwards)

Centra Workbench (V3.12 onwards) Workbench Installation Guide Centra Workbench (V3.12 onwards) Create and Customize User Interfaces for Router Control snellgroup.com Introduction Description This guide describes the system requirements

More information

Connect Install Guide

Connect Install Guide Connect Install Guide Version 3.2 Publication Date: December 16, 2013 Copyright Metalogix International GmbH 2008-2013. All Rights Reserved. This software is protected by copyright law and international

More information

MEDIASEAL Encryptor Client Manual

MEDIASEAL Encryptor Client Manual MEDIASEAL Encryptor Client Manual May 2018 Version 3.7.1 Fortium Technologies Ltd www.fortiumtech.com Copyright 2018 - Fortium Technologies Ltd Information contained in this document is subject to change

More information

Silk Performance Manager Installation and Setup Help

Silk Performance Manager Installation and Setup Help Silk Performance Manager 18.5 Installation and Setup Help Micro Focus The Lawn 22-30 Old Bath Road Newbury, Berkshire RG14 1QN UK http://www.microfocus.com Copyright 2004-2017 Micro Focus. All rights reserved.

More information

TABLE OF CONTENTS. Page 1 of 59

TABLE OF CONTENTS. Page 1 of 59 Page 1 of 59 TABLE OF CONTENTS Introduction... 3 Features... 4 General Features... 4 IBackup Professional lets you view the log files of backup, restore, scheduled backup and the details of files and folders

More information

InventoryControl Quick Start Guide

InventoryControl Quick Start Guide InventoryControl Quick Start Guide Copyright 2013 Wasp Barcode Technologies 1400 10 th St. Plano, TX 75074 All Rights Reserved STATEMENTS IN THIS DOCUMENT REGARDING THIRD PARTY PRODUCTS OR SERVICES ARE

More information

Download & Installation Instructions

Download & Installation Instructions Chief Architect X9 Download & Installation Instructions Chief Architect, Inc. 6500 N. Mineral Dr. Coeur d Alene, Idaho 83815 chiefarchitect.com Chief Architect X9 Contents Chapter 1: Installation What

More information

Installation and Upgrade Guide. Front Office v9.0

Installation and Upgrade Guide. Front Office v9.0 c Installation and Upgrade Guide Front Office v9.0 Contents 1.0 Introduction... 4 2.0 Prerequisites... 5 2.1 Database... 5 2.2 Portal and Web Service... 5 2.3 Windows Service... 5 3.0 New Installation...

More information

Apptix Online Backup by Mozy User Guide

Apptix Online Backup by Mozy User Guide Apptix Online Backup by Mozy User Guide 1.10.1.2 Contents Chapter 1: Overview...5 Chapter 2: Installing Apptix Online Backup by Mozy...7 Downloading the Apptix Online Backup by Mozy Client...7 Installing

More information

Verity Central Quick Reference Manual. Document ID A04

Verity Central Quick Reference Manual. Document ID A04 Verity Central Quick Reference Manual Document ID 6620-003-A04 Welcome to Verity Central. This Quick Reference Manual is intended to be used in tandem with the Verity Central Technical Reference Manual,

More information

Cloud Compute. Backup Portal User Guide

Cloud Compute. Backup Portal User Guide Cloud Compute Backup Portal User Guide Contents Service Overview... 4 Gaining Access... 5 Operational Guide... 6 Landing Page... 6 Profile View... 6 Detailed View... 8 Overview... 8 Cloud Backup... 8

More information

Sage 300 Construction and Real Estate. MyAssistant Installation Guide Version 18.1

Sage 300 Construction and Real Estate. MyAssistant Installation Guide Version 18.1 Sage 300 Construction and Real Estate MyAssistant Installation Guide Version 18.1 NOTICE This document and the Sage 300 Construction and Real Estate MyAssistant software may be used only in accordance

More information