Internet Banking Update December 2008 New Features

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1 Internet Banking Update December 2008 New Features CONTENTS Pending Authorisations... 2 How it Works...2 Client Maintenance... 6 How it Works...6 External Transfer Batch Uploads... 9 How it Works...9 Enhanced Online Help How it Works...15 More Information B&E Internet Banking Update December of 15 B&E Ltd 2008/09

2 Pending Authorisations Pending authorisations allow the scheduling of payments (BPAY, Transfers and External Transfers) on accounts where more than one signatory is required to complete the transaction. This feature therefore allows Internet Banking users to process payments on multiple signatory accounts via B&E Internet Banking without requiring all signatories to be present at the same time. How it Works To set up a payment as a pending authorisation you first create the transaction as per a normal B&E Internet Banking payment. NOTE: Pending authorisations can be established via both the Pay Now and Pay Later options. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

3 At the Transaction Confirmation screen, enter your password as normal. If the other signatories are present they may also enter their Login Name and Password details in the section provided to authorise the transaction. Alternatively, select Store to save the transaction as a pending authorisation. Other signatory(s) can enter their login details if they are present. Alternatively, the transaction can be stored as a pending authorisation. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

4 Once you have stored the transaction, you will be taken to the Transaction Receipt screen. This screen will display how many more signatories are required to authorise the transaction and who has authorised it to date. When another signatory logs into B&E Internet Banking, the Pending Authorisations section will display on their Welcome Page and will detail the pending authorisations waiting (additional) approval. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

5 By selecting the Detail hyperlink beside the pending authorisation, the signatory can then authorise the pending transaction by entering their relevant details. If no other signatories are subsequently required, the transaction will then be processed (or scheduled for processing if it is a future payment). B&E Internet Banking Update December of 15 B&E Ltd 2008/09

6 Client Maintenance Once you are securely logged into B&E Internet Banking, you can now maintain certain client details in our database directly through the B&E Internet Banking interface. The maintainable details are your: Residential Address; Postal Address; Contact Phone Number(s); and Address How it Works From the Other menu item a new Client Maintenance option is now available. There are then two options within the Client Maintenance screen. Address Details allows you to maintain your Residential and Postal Address information. Contact Details allows you to maintain your contact phone number(s) and address. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

7 Address Details screen From the Address Details screen, you can amend your address information as required, then click Update to save any changes made. If you do not wish to save the changes, click Cancel. Important: You must ensure that your address details are entered in a valid address format. Entry of invalid postal address details may result in you not receiving any mail correspondence from B&E (statements, letters etc). Examples of valid address formats: Standard Address: Address with Unit Number: B&E Internet Banking Update December of 15 B&E Ltd 2008/09

8 PO Box Address If you have any queries regarding valid address formats, please contact us. Contact Details screen From the Contact Details screen you can maintain your Home and Business phone numbers and Fax details, along with other numbers such as your mobile. In the bottom section of the screen you can also maintain your address. Click Update to save any changes made. If you do not wish to save the changes, click Cancel. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

9 External Transfer Batch Uploads The external transfer batch upload option in the Batch Transfer section of B&E Internet Banking allows you to upload (external) payment files directly from supported accounting packages (such as MYOB and Quicken) into a new batch, which can then be scheduled for payment, without the need to enter the individual payees into B&E Internet Banking. This option can be used to upload any type of external payment from staff payroll to creditor payments. How it Works Once a valid external transfer file has been generated from your accounting package (typically these files will have a.aba extension), access the Batch Transfer section of B&E Internet Banking from the Transact menu. Select the Upload button to upload the prepared file into a new batch. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

10 Select the Browse button to upload the file from your accounting package and complete all upload details as per the screen below. When complete, click Upload to upload the file to a new batch. Location of transaction file to be uploaded. Description to identify the batch created from the upload file. If this box is ticked the transaction will post as 1 entry for the total amount of the batch. If un-ticked the transaction will post 1 entry for every payee in the batch. Account transaction will be processed from (although this may be set in the upload file, it can be overridden here so care should be taken to select the correct account). Description which will appear beside the transaction in your account (the account the payment is coming from as selected above). Once successfully uploaded, you should then see a new batch in your Transaction Batch List, which can be identified by the description you gave the batch from the above step. You must now schedule the batch to post before it will be actually paid. To schedule the new batch for payment, select the Schedule hyperlink to the right of the batch. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

11 As with other transaction batches, you have the ability to override the payee amount for the individual payees of the batch, however this is not recommended in this case as the payment will then vary from the details exported from your accounting package. To schedule the batch, enter a payment date, which can be today s date or a future date, then select OK. Important: Batches are processed on business days at approximately 8am and 4pm. If you schedule a batch for payment after 4pm to process on the same day, it will not be processed until the morning (8am) run of the next business day. To complete the scheduling of the batch, verify the batch details, enter your password and click OK. NOTE: Previous will take you back to the previous screen. Cancel will cancel the schedule process completely and any changes made to the batch. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

12 The batch is now scheduled for processing. On the Transaction Batch List screen your batch will now have a status of Scheduled with a payment date included. Important: Any changes to a scheduled batch will automatically un-schedule it. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

13 Once your batch has successfully posted, the status will be changed to Posted. You can access the history of a posted batch using the History hyperlink to the right of the batch. You can also re-schedule uploaded batches for additional posting as per regular batches, however it is advisable to upload new batches for each payment run to keep your accounting package aligned with your actual payments. Old batches can be deleted from your Transaction Batch List once they are no longer required via the Change hyperlink to the right of the batch. It is advisable to keep old batches for at least a few weeks in case you need to access/review any of the payments within the batch. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

14 Enhanced Online Help B&E Internet Banking Online Help (?) has now been enhanced to provide enhanced explanatory information and specific completion instructions across all features of the Internet Banking site. Click the? button for context-sensitive help on the page you are viewing and functions available. B&E Internet Banking Update December of 15 B&E Ltd 2008/09

15 How it Works Simply click the? button on any page in B&E Internet Banking. You will then be provided with information explaining the functionality available via that page together with instructions on how to use that functionality. Where relevant, you can click on embedded hyperlinks that are displayed to obtain further information and/or instructions about our Internet Banking functionality. Once you have finished reviewing the information/instructions provided by the Online Help option, click on Close. You can also print the Help information displayed by clicking Print. More Information If you have any queries or require more information in relation to any of these new features, please contact our friendly staff during business hours on B&E Internet Banking Update December of 15 B&E Ltd 2008/09