COMPUTER AND NETWORK SUPPORT TECHNICIAN PROGRAM

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1 NH201 Microsoft Office Intermediate 120 Total Hours COURSE TITLE: Microsoft Office Intermediate COURSE OVERVIEW: This course is intended for individuals who are looking to further themselves with the basics of personal computers and the intermediate to advanced levels of Microsoft Office Applications Including: Creating more complex documents that include lists, tables, charts, graphics, and newsletter layouts. Merge data into documents to personalize correspondence and address envelopes and labels with the data. Create and work with lengthy documents, collaborate with others on documents, and create forms in Microsoft Word. Using advanced Excel 2013 functionality such as advanced formula creation, tables, charts, PivotTables/ PivotCharts and VLookups. Skills to automate common tasks, audit workbooks to avoid errors, share data with other people, analyze data, and use Excel data in other applications. User Accounts and installing devices and printers, file management and protection techniques. Using utilities such as System Restore and configure networking in Windows. COURSE OBJECTIVES: Students will learn some of the more advanced techniques for working with the Windows 7 environment. In addition to topics such User Accounts and installing devices and printers, file management and protection techniques will be addressed. Students will also learn how to use utilities such as System Restore and configure networking in Windows 7. This course provides students with the knowledge and skills to create more complex documents that include lists, tables, charts, graphics, and newsletter layouts. You will also merge data into documents to personalize correspondence and address envelopes and labels with the data as well. INSTRUCTIONAL STRATEGIES: This course combines theory instructions with lab application. Instructional strategies include theory, demonstration, discussion, practical application, simulation and presentations. Multiple choice assessments are given at the end of each module. COURSE OUTLINE: Unit 01 - User Accounts Topic: Account Management User Account Two Types of User Accounts User Account Privileges Administrator and Guest Accounts Manage Accounts Creating a User Account

2 Editing a User Account Account Pictures Deleting Accounts To Make Administrative Changes Switching User Accounts Ctrl+Alt+Delete Account Options Demo - User Accounts Topic: Password Management Password Rules Password Guidelines Creating an Account Password Disabling an Account Demo - Delete and Disable Users The Computer Management Window Unit 01 Review Unit 02 - Devices and Printers Topic: Devices Interacting With Your Devices Device Stage The Device and Printers Window Troubleshooting Devices Windows ReadyBoost Safely Remove Hardware and Eject Media Demo - Devices Topic: Printers Adding a Printer Changing a Default Printer Printing Terms Canceling a Print Job Removing a Printer Demo - Printers Unit 02 Review Unit 03 - File Management and Protection Topic: File and Folder Management File Attributes Setting File Attributes Open the Folder Options Dialog Box Demo - Files and Folders Topic: File Protection Backup and Restore Configure Automatic Backups

3 Demo - Backup Restoring Files and Folders Demo - Restore BitLocker To Go Demo - BitLocker Unit 03 Review Unit 04 - Programs and Utilities Topic: Disk Maintenance Disk Cleanup Clean Up a Drive and Free Up Space Demo - Disk Cleanup Disk Defragmenter Demo - Disk Defragmenter Demo - Install a Program Demo - Uninstalling a Program Topic: System Restore Restore Points Creating a Restore Point Demo - Create Restore Point Restoring a PC to a Previous State Demo - Using Restore Points Topic: Troubleshooting Windows Troubleshooting Demo - Task Manager Demo - Troubleshooting Problems The Program Compatibility Wizard The Problem Steps Recorder (PSR) Demo - PSR Advanced Startup Options Demo - Advanced Startup Options Unit 04 Review Unit 05 - Networks and Mobile Computing Topic: Networks Components of a Network Local Area Network Internet Connection Options Network Models and Resources Domains Workgroups and Homegroups The Network and Sharing Center Network Locations

4 Remote Connection Options Connect to a Workplace with a VPN Demo - VPN Connect to a Workplace Window DirectAccess Topic: File and Printer Sharing Network Sharing Options Sharing via Public Folders Sharing Files with Specific Users Demo - Folder Sharing Unit 06 - Security Topic: User Account Control Standard User Account Security User Account Control Settings Changing the UAC Settings Demo - UAC Topic: Windows Firewall Windows Firewall View the Status of Windows Firewall Enable or Disable Windows Firewall Set Windows Firewall Exceptions Demo - Windows Firewall Topic: Windows Update Windows Updates Configuring Automatic Updates Checking for Updates Demo - Windows Update Topic: Malware Protection Malware Types The Action Center Antivirus Software Windows Defender Configuring Windows Defender Demo - Windows Defender Topic: Internet Explorer Security and Privacy Phishing Security Zones Custom Security Zones Configuring the SmartScreen Filter Clearing your Browsing History Change Settings for Temporary Files Third-party Cookies

5 InPrivate Browsing InPrivate Filtering Demo - Internet Explorer Unit 06 Review Windows 7 Advanced Labs Unit 07 - Working with Tables and Charts Topic A: Sort Table Data Single-Level Sort Demo 1-1: Sorting Table Data Topic B: Control Cell Layout Merged Table Cells Merged Title Row and Category Cells Demo 1-2: Controlling Cell Layout Topic C: Perform Calculations in a Table Formula Examples Number Format Masks Formula Arguments Equations Demo 1-3: Performing Calculations in a Table Topic D: Create a Chart Chart Components as Seen in a Bar Chart Chart Types Caption Dialog Box Demo 1-4: Creating a Chart Lesson 07 Review Unit 08 - Customizing Formats Using Styles and Themes Topic A: Create and Modify Text Styles Built-In Style Examples Styles on the Ribbon Styles Task Pane Launcher The Styles Task Pane Linked Style Kerning Create New Style from Formatting Dialog Box Create New Style from Formatting Style Sets Demo 2-1: Creating and Modifying Text Styles Topic B: Create Custom List or Table Styles Creating a New List Style Creating a New Table Style

6 Demo 2-2: Creating and Modifying List and Table Styles Topic C: Apply Document Themes Themes Gallery Save Current Theme Dialog Box Demo 2-3: Applying Document Themes Lesson 08 Review Unit 09 - Using Images in a Document Topic A: Resize an Image Picture Layout Size Options Cropping Handles Crop to Shape Demo 3-1: Resizing an Image Topic B: Adjust Image Appearance The Adjust Group Original and Corrected Image Picture Corrections Options More Corrections Options Picture Color Options More Picture Color Options Artistic Effects Options Pencil and Chalk Artistic Effects Removing Background from an Image Demo 3-2: Adjusting Image Corrections Options Demo 3-3: Adjusting Image Color Demo 3-4: Applying Artistic Effects Demo 3-5: Adjusting Image Appearance Demo 3-6: Removing the Background from an Image Topic C: Integrate Pictures and Text Layout Dialog Box Text Wrap Options Layout Options Button Text Wrapping Styles Through Wrap Option with Wrap Points Image Position Layout Dialog Box Position Options Horizontal Layout Positions Vertical Layout Positions Alignment Guides Rotate Image Demo 3-7: Integrating Pictures and Text Topic D: Insert and Format Screenshots Screenshot Tool Demo 3-8: Inserting and Formatting Screenshots

7 Topic E: Insert Video Video Link Insert Video with Embed Code Insert Video from Search Demo 3-9: Inserting a Video Link Lesson 09 Review Unit 10 - Creating Custom Graphic Elements Topic A: Create Text Boxes and Pull Quotes Examples of Pull Quote and Sidebar Demo 4-1: Creating Text Boxes and Pull Quotes Topic B: Draw Shapes Shape Categories Drawing Canvas Demo 4-2: Drawing Shapes Topic C: Add WordArt and Other Text Effects WordArt Gallery Drop Cap Formatting Demo 4-3: Adding WordArt and Other Text Effects Topic D: Create Complex Illustrations with SmartArt Adding Text to a SmartArt Graphic Choose a SmartArt Graphic Dialog Box SmartArt Graphic Categories Demo 4-4: Creating Complex Illustrations with SmartArt Lesson 10 Review Lesson 11 - Inserting Content Using Quick Parts Topic A: Insert Building Blocks Quick Parts Menu Building Blocks Organizer Building Blocks Pane Columns Demo 5-1: Inserting Building Blocks Topic B: Create and Modify Building Blocks Create New Building Block Dialog Box Demo 5-2: Creating and Modifying Building Blocks Topic C: Insert Fields Using Quick Parts Quick Parts Menu Field Codes and Field Values Field Code Syntax Field Dialog Box Field Dialog Box Showing Field Codes Field Code Categories Demo 5-3: Inserting Fields Using Quick Parts

8 Lesson 11 Review Unit 12 - Controlling Text Flow Topic A: Control Paragraph Flow Paragraph Flow Control Demo 6-1: Controlling Paragraph Flow Topic B: Insert Section Breaks Section Breaks Demo 6-2: Inserting Section Breaks Topic C: Insert Columns Columns with Column Breaks Columns Dialog Box with Custom Options Set Demo 6-3: Inserting Columns Topic D: Link Text Boxes to Control Text Flow Linked Text Boxes Demo 6-4: Linking Text Boxes to Control Text Flow Lesson 12 Review Unit 13 - Using Templates Topic A: Create a Document Using a Template Word Templates Template Storage Locations Template and Template-Based Document Demo 7-1: Creating a Document Using a Template Topic B: Create a Template MacroButton Syntax Demo 7-2: Creating a Template Lesson 13 Review Unit 14 - Using Mail Merge Topic A: The Mail Merge Features Mail Merge Fields and Merge Results Data Source in a Word Table Mail Merge Fields Matching Mail Merge Fields Insert Greeting Dialog Box More Items Mail Merge Field Mail Merge Rules Mail Merge IF Rule Mail Merge Data Sources Mail Merge Process MAILINGS Tab Mail Merge Wizard Steps

9 Insert Merge Field Dialog Box Mail Merge Recipients Dialog Box SQL Warning Message Demo 8-1: Performing a Mail Merge Topic B: Merge Envelopes and Labels Envelope with Merge Fields and Merge Results Demo 8-2: Merging Envelope and Label Data Topic C: Create a Data Source Using Word Demo 8-3: Creating a Data Source Using Word Lesson 14 Review Lesson 15 - Using Macros Topic A: Automate Tasks Using Macros Results of Running a Macro Macros Dialog Box Trust Center Options The DEVELOPER Tab Demo 9-1: Automating Tasks Using Macros Topic B: Create a Macro The Record Macro Dialog Box Customize Keyboard Dialog Box VBA Window Demo 9-2: Creating a Macro Lesson 15 Review Word Intermediate labs Unit 16 - Collaborating on Documents Topic A: Modify User Information Document Panel Demo 1-1: Modifying User Information Topic B: Share a Document Demo 1-2: Sending a Document as an Attachment Topic C: Compare Document Changes Comparing Two Documents Compare Documents Dialog Box Demo 1-3: Comparing Document Changes Topic D: Review a Document Track Changes Options Track Changes Indicator Comments in Comment Pane Comment Replies Demo 1-4: Reviewing a Document

10 Topic E: Merge Document Changes Combining Document Changes Reviewing Pane Topic F: Review Tracked Changes Demo 1-5 & 1-6: Merging Document Changes and Accepting or Rejecting Changes Topic G: Coauthor Documents See Who Else is Editing the File Notification of an Area Locked by Another User Changes by Others are Highlighted in Green Demo 1-7: Coauthoring a Document Lesson 16 Review Unit 17 - Adding Reference Marks and Notes Topic A: Add Captions Captions Caption Dialog Box Demo 2-1: Adding Captions Topic B: Add Cross-References Cross-Reference in a Document Demo 2-2: Adding Cross-References Demo 2-3: Updating a Cross-Reference Topic C: Add Bookmarks Bookmark Dialog Box Demo 2-4: Creating and Using Bookmarks Topic D: Add Hyperlinks Insert Hyperlink Dialog Box Demo 2-5: Inserting Hyperlinks Topic E: Insert Footnotes and Endnotes Footnotes and Endnotes Footnote and Endnote Dialog Box Demo 2-6: Inserting Footnotes and Endnotes Topic F: Add Citations and a Bibliography Create Source Dialog Box Demo 2-7: Inserting Citations and a Placeholder Demo 2-8: Adding a Bibliography Demo 2-9: Modify a Citation and Bibliography Lesson 17 Review Unit 18 - Simplifying and Managing Long Documents Topic A: Insert Blank and Cover Pages Demo 3-1: Inserting Cover and Blank Pages Topic B: Insert an Index Index Dialog Box

11 Concordance File Demo 3-2: Indexing a Document Topic C: Insert a Table of Contents Demo 3-3: Inserting a Table of Contents Topic D: Insert an Ancillary Table Mark Citation Dialog Box Table of Authorities Dialog Box Demo 3-4: Adding a Table of Figures Demo 3-5: Adding a Table of Authorities Topic E: Manage Outlines Outline View Demo 3-6: Creating and Organizing an Outline Topic F: Create a Master Document Master Document Demo 3-7: Creating a Master Document Demo 3-8: Modifying a Master Document Lesson 18 Review Unit 19 - Securing a Document Topic A: Suppress Information Document Inspector Dialog Box Demo 4-1: Hiding Text Demo 4-2: Removing Personal Information from a Document Topic B: Set Formatting and Editing Restrictions Restrict Editing Task Pane Demo 4-3: Setting Formatting and Editing Restrictions Topic C: Add a Digital Signature to a Document Digital Signature Signatures Task Pane Requested Signatures Demo 4-4: Adding a Digital Signature to a Document Topic D: Restrict Document Access Demo 4-5: Setting a Password for a Document Lesson 19Review Unit 20 - Forms Topic A: Create Forms Forms Content Controls Content Controls Panel Demo 5-1: Using the Controls Group Demo 5-2: Locking and Saving a Form Topic B: Manipulate Forms

12 Demo 5-3: Adding and Removing Fields from a Form Lesson 20 Review Word Advanced Labs Unit 21 - Creating Advanced Formulas Topic A: Apply Range Names Worksheet without Range Names Worksheet with Range Names Excel 2013 s Save Options Where to Access Saved Versions Demo 1-1: Adding Range Names Demo 1-2 & 1-3: Editing and Deleting a Range Name Demo 1-4: Using Range Names in a Formula Topic B: Use Specialized Functions The Function Library Logical Functions Statistical Functions Syntax of the AVERAGE Function The Insert Function Dialog Box The Function Arguments Dialog Box Demo 1-5: Locating Functions by Using the Function Reference Demo 1-6: Using Functions Lesson 21 Review Unit 22 - Analyzing Data with Logical and Lookup Functions Topic A: Leverage Questions and Testing to Write Formulas Topic B: Use Logical and Lookup Functions to Find Answers to Questions Logical Functions Demo 2-1: Working with Logical Functions Demo 2-2: Combining IF and AND Functions The VLOOKUP Function The HLOOKUP Function Demo 2-3: Working with Lookup Functions Lesson 22 Review Unit 23 - Organizing Worksheet Data with Tables Topic A: Create and Modify Tables A Sample Table The Create Table Dialog Box The TABLE TOOLS DESIGN Contextual Tab Demo 3-1: Converting a Range to a Table Topic B: Sort and Filter Data Data Sorted on a Single Column

13 Data Sorted on Multiple Columns Filtered and Sorted Data Advanced Filter with Three Criteria Demo 3-2: Sorting Data and Removing Duplicate Records Demo 3-3: Filtering Records Topic C: Use Summary and Database Functions to Calculate Data The SUBTOTAL Function Demo 3-4: Using Subtotals with Range Data Summary Functions in Table Total Row: Example 1 Summary Functions in Table Total Row: Example 2 Compare SUM to DSUM Demo 3-5: Using Summary Functions in Tables Demo 3-6: Using Database Functions Lesson 23 Review Unit 24 - Visualizing Data with Charts Topic A: Create Charts Data in a Table Data in a Chart The Insert Chart Dialog Box Demo 4-1: Creating Charts Topic B: Modify and Format Charts Demo 4-2: Modifying Charts Demo 4-3: Formatting Charts Topic C: Create a Trendline Trendlines Forecasting Out Two Years The Format Trendline Dialog Box Demo 4-4: Creating a Trendline Topic D: Create Advanced Charts A Dual-Axes Chart Demo 4-5: Creating a Dual-Axes Chart Lesson 24 Review Unit 25 - Analyzing Data with PivotTables, Slicers, and PivotCharts Topic A: Create a PivotTable A Standard Table A PivotTable The PivotTable Field List Pane The Summarize Values By Options Summarizing Values by Using the MIN Function The Show Values As Options Showing Values As a Percent of the Grand Total Combining Summarize and Show (Example 1)

14 Combining Summarize and Show (Example 2) Demo 5-1: Creating PivotTables Topic B: Filter Data by Using Slicers Slicers and a PivotTable Demo 5-2: Adding Slicers Topic C: Analyze Data by Using PivotCharts Slicers and a PivotChart Demo 5-3: Creating a PivotChart Lesson 25 Review Unit 26 - Inserting Graphics Topic A: Insert and Modify Graphic Objects The INSERT Tab s Illustration Group Types of Shapes Demo 6-1: Inserting Pictures and Clip Art Topic B: Layer and Group Graphic Objects Layers A Hidden Layer The Same Layers in a New Stacking Order Three Graphic Objects, No Grouping Three Graphic Objects in One Group of Three Demo 6-2: Inserting and Grouping Shapes Topic C: Incorporate SmartArt The Choose a SmartArt Graphic Dialog Box Demo 6-3: Incorporating SmartArt Lesson 26 Review Unit 27 - Enhancing Workbooks Topic A: Customizing Workbooks A Comment Demo 7-1: Inserting Comments and Hyperlinks Topic B: Manage Themes Built-in Themes Demo 7-2: Applying and Editing a Theme Topic C: Create and Use Templates An Expense Report Template Demo 7-3: Creating a Template Topic D: Protect Files File Protection Options The REVIEW Tab s Changes Group The Protect Sheet Dialog Box The Protect Structure and Windows Dialog Box Demo 7-4: Protecting a Worksheet and a Workbook

15 Lesson 27 Review Excel Intermediate Labs Unit 28 - Automating Worksheet Functionality Topic A: Update Workbook Properties Workbook Properties Demo 1-1: Updating Workbook Properties Demo 1-2: Modifying the Default Settings in Excel Topic B: Create and Edit a Macro Macros Icon Record Macro Dialog Box Naming Macros Visual Basic for Applications Demo 1-3: Creating a Macro Demo 1-4: Editing a Macro Topic C: Apply Conditional Formatting Conditional Formatting Conditional Formatting Rules Manager Demo 1-5: Applying Conditional Formatting Demo 1-6: Editing a Conditional Formatting Rule Topic D: Add Data Validation Criteria Data Validation The Data Validation Dialog Box Demo 1-7: Adding Data Validation Criteria Lesson 28 Review Unit 29 - Auditing Worksheets Topic A: Trace Cells Trace Cells Tracer Arrows Demo 2-1: Tracing Cell Precedents and Dependents Topic B: Troubleshoot Invalid Data and Formula Errors The Error Checking Command Data Validation Demo 2-2: Troubleshooting Invalid Data Demo 2-3: Troubleshooting Invalid Formulas Topic C: Watch and Evaluate Formulas Watch Window The Evaluate Formula Icon Demo 2-4: Evaluating a Formula Topic D: Create a Data List Outline Outlines

16 Demo 2-5: Creating a Data List Outline Demo 2-6: Adding Subtotals to Grouped Data Lesson 29 Review Unit 30 - Analyzing and Presenting Data Topic A: Create Sparklines Sparkline The SPARKLINE TOOLS DESIGN Tab Demo 3-1: Adding Sparklines to Your Worksheet Demo 3-2: Editing Sparkline Data Topic B: Create Scenarios Scenarios The Scenario Manager Dialog Box Demo 3-3: Adding a Scenario Demo 3-4: Editing Scenario Data Topic C: Perform a What-If Analysis Goal Seek Dialog Box Solver Tool Parameters Demo 3-5: Using Goal Seek Demo 3-6: Installing the Solver Tool Add-In Demo 3-7: Using Solver to Perform a What-If Analysis Topic D: Perform a Statistical Analysis with the Analysis ToolPak Analysis ToolPak Demo 3-8: Performing a Data Analysis with Analysis ToolPak-Descriptive Statistics Topic E: Create Interactive Data with Power View A Power View Worksheet Demo 3-9: Creating a Power View Worksheet Lesson 30 Review Unit 31 - Working With Multiple Workbooks Topic A: Consolidate Data Data Consolidation Demo 4-1: Consolidating Data Topic B: Link Cells in Different Workbooks Link Cells in Different Workbooks Demo 4-2: Linking Cells in Different Workbooks Demo 4-3: Editing Links Topic C: Merge Workbooks The Compare and Merge Workbooks Feature Demo 4-4: Merging Workbooks Lesson 31 Review Unit 32 - Exporting Excel Data

17 Topic A: Export Excel Data Export Demo 5-1: Exporting Excel Data Topic B: Import a Delimited Text File Text Import Wizard Get External Data Group Delimited Text Files Demo 5-2: Importing a Delimited Text File Topic C: Integrate Excel Data with the Web File Publish Publish as a Web Page Dialog Box Demo 5-3: Publishing a Worksheet to the Web Demo 5-4: Importing Data from the Web Topic D: Create a Web Query Web Queries The New Web Query Dialog Box Demo 5-5: Creating a Web Query Lesson 32 Review Excel Advanced Labs *Session Course Outlines may change as needed, and shall be determined by the instructor. Content shall not change, and if so, students shall be given prior notice. However, the course breakout in sessions per week may vary, but all contact hours shall be met within the term, and within the class schedule parameters.