FGFDGFD202018

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1 HOTLINE August FGFDGFD KUDOS TO KATHRYN!!! Kathryn Swart, Headquarters Field Sales Representative, was awarded Outstanding Achievement Award for her performance and service to her customers. Kathryn was the #1 field sales representative in the country for the first half of the FY. Kathryn stated: I enjoy trying to find the solutions that help our customers find value in the addition of the postal service, while increasing their business and decreasing their costs. Many times it requires the willingness to be persistent and think outside of the box. WHO LET THE DOG OUT! On July 19 th, Wichita PCC hosted a tour of the General Mail Facility along with a presentation from the Wichita Police Department s K9 Unit. The Wichita K9 Unit demonstrated training techniques, commands, as well as a drug search. The K9 presentation and the plant tours were very informative and well received.

2 The Greater Wichita 2018 PCC Expo will be Tuesday, September 25, 2018, at Sedgwick County Extension Education Center, located at 7001 W. 21 st Street. The PCC Expo will be from 12 p.m. until 4 p.m. Special guest speaker will be Jay L. Smith, Director of Product Management Shipping, United States Postal Service. Our program will include a presentation about E-Commerce and shipping as well as information on Informed Delivery and Informed Visibility. Jay L. Smith has been with the USPS for 26 years with much of his experience in the Sales organization. Most recently he was Manager of Strategic Account Operations where he led a team to close new sales opportunities and manage relationships with many of the largest domestic ecommerce companies. He has played a vital role in the development of innovative new products such as Parcel Select Same Day, Parcel Select Sunday Delivery and a number of other initiatives. Additionally, he has effectively negotiated several Package Service NSA s for outbound & return shippers, Customized Delivery Agreements and Marketing Agreements. In his role as Director, Product Management Shipping, he is responsible for the management of all USPS shipping products and the development, implementation and coordination of strategies consistent with long-term organizational goals that optimize volume, revenue contribution and drive business performance within the shipping market. Jay is a graduate of the Management Leadership Program, Sales Advanced Leadership Program, Advanced Leadership Program, Lean Six Sigma and Central Michigan University. For reservations, please contact Bonnie Bunch, by phone at (316) or by at bonnie.j.bunch@usps.gov. You may also register and pay online at The early registration rate is $ After September 14 th, the rate is $ This cost includes lunch. If you are interested in a booth at the Expo, the cost is $ or $75.00 for early bird registration. This is an excellent opportunity to be seen by many direct marketers, mailers and shippers who are actively looking for products and services you offer. If you would prefer to be a sponsor, we have three levels of sponsorships available. Please log on to our website for more details.

3 Mr. Zip was the key figure of the ZIP Code advertising campaign. By the early 1960s, the swelling volume of mail was taxing the Post Office Department to its limits. Zoning Improvement Plan ZIP Codes were one response to this growing mountain of mail. Using numbers to stand for regions, cities, post offices, or even city neighborhoods made it easier sort the mail by machine or by hand. Today ZIP codes are used to help shape everything from voting districts to marketing campaigns. What Do the Codes Represent? Think of each 5-digit ZIP Code as a group of addresses. They might be homes or businesses, schools or apartment houses. One 5-digit number might represent 10,000 delivery points spread out over many miles in a rural area or concentrated in a few city blocks. What Does Each Number Mean? The first digit represents a region of the country. The next two digits stand for a central post office facility in the region. The last two digits represent a post office or a postal zone. So, the ZIP Code means the west coast & Pacific, Eugene mail center, and the University of Oregon. There are nearly 42,000 ZIP Codes in the country. They range from 00501, belonging to the Internal Revenue Service in Holtsville, NY, to in Ketchikan, AK. Easiest to remember? How about 12345, a unique ZIP Code for General Electric in Schenectady, NY. Make it a ZIP+4 and mail can be sorted to specific streets and buildings, houses and businesses. Today, ZIP Codes are important parts of the nation s 911 emergency system.

4 PCC MEMBER SPOTLIGHT RICHARD RIGGS Rick Riggs works for Sedgwick County as a Print Shop Senior Specialist & Mail Center Lead, and is a certified Mailpiece Design Professional. He has a Bachelor of Arts in Communication from Wichita State University, and has worked at Sedgwick County for 13 years processing outgoing mail and printing items for every county department. This year Rick became a board member of the Greater Wichita PCC, and began doing layout and graphic design work for some of the PCC promotional items. Rick and his wife Emily have been married for 10 years, and have three children. In his spare time, Rick enjoys making home brewed beer and volunteering his time with St. Francis of Assis Catholic Church and the Knights of Columbus. Informed Delivery by USPS What is Informed Delivery? Informed Delivery is a free and optional notification service that gives residential consumers the ability to digitally preview their letter-size mailpieces and manage their packages scheduled to arrive soon. Informed Delivery makes mail more convenient by allowing users to view what is coming to their mailbox whenever, wherever even while traveling on a computer, tablet, or mobile device. To automate the sortation and delivery of mail, the United States Postal Service (USPS) digitally images the front of letter-size mailpieces that run through automation equipment. USPS is now using those images to provide digital notifications to users in advance of the delivery of physical mail. Informed Delivery benefits the entire household, ensuring that everyone has visibility into mail and package delivery each day. Informed Delivery allows users to take action before important items reach their mailbox, while offering mailers an unprecedented opportunity to engage users through synchronized direct mail and digital marketing campaigns. Sign up at informeddelivery.usps.com

5 The Wichita Postal Customer Council newsletter, PCC Hotline, is published by the Wichita Postal Customer Council for all members of the Council and other business mailers in the Wichita area. Lynn Gutierrez Manager Customer Services Operations Postal Co-Chair Kathie Bills Newman University Industry Co-Chair All members are invited to submit news for the PCC Hotline. Items should be sent to: Bonnie Bunch Go to our website: Why get involved with a PCC? FIRST-CLASS MAIL POSTAGE & FEES PAID USPS PERMIT NO. G-10 PO Box 9111 Wichita KS The Postal Service offers training opportunities and assistance through Postal Customer Council meetings to anyone who wants to learn more about how using the mail can be a way to achieve cost-effective business growth. Whether you re a small or large business or mail service provider looking for training in direct mail and other services or you d like to join the greater community of business mailers, we re here to help. There are benefits to connecting with a local PCC. This nationwide network is a great way to get training, stay on top of mail innovations, and work hand-in-hand with a local Post Office to develop more effective, efficient, and profitable mailings. PCC s provide Postal Service customers with information about postal products, services, and tools to help grow their business, as well as improve mail quality. It s a great way to stay informed and find what you need to meet your mailing needs. Attending PCC events allows customers to hear local and national speakers and to network with other mailers. No matter where your interest lies or what your mailing needs are, there s sure to be a session or presentation throughout the year that will be of benefit.