AT&T Internet Reservations System (IRES) for IBM

Size: px
Start display at page:

Download "AT&T Internet Reservations System (IRES) for IBM"

Transcription

1 IBM Version 1 AT&T Internet Reservations System (IRES) for IBM User Guide 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

2 Contents Introduction... 1 Support... 1 Accessing the Internet Reservations System (IBM)... 2 Toolbar Overview... 3 Adding an Additional Reservationless Registration... 4 Modifying a Reservationless Registration... 8 Deleting (Cancelling) a Reservationless Registration Changing the Registration Host and Participant Access Code My Conferences Adding Assistants for Account Management Assistant Management... 13

3 Introduction Welcome to AT&T Internet Reservations System (IRES). This system allows AT&T TeleConference Services users to manage features of their AT&T TeleConference account using a self-service method via the Internet. Support IRES support is available as shown below. Support # Hours/Days: Note: HR. 5 days a week Coverage The user will select Prompt #4 for IRES support. On selection, two additional options will be provided, Prompt #1 for Passcode changes and Prompt # 2 for the IRES Help Desk for additional support. * IRES Help Desk. Out of hours: Friday 6 p.m. ET Monday 8:30 a.m. ET, Major US Holidays Prompt # 2 and calls that require follow up Help Desk assistance, users will leave a detailed message for a callback next business day. Global Care Numbers 24 Hr. 7 Days Customer will get in-language support as care for all inquiries within hours of language. For calls that cannot immediately be resolved and require follow up IRES Help Desk assistance, users will be transferred for additional support. Out of hours: Friday 6 p.m. ET Monday 8:30 a.m. ET, Major US Holidays Calls that require follow up Help Desk assistance, users will be requested to leave a detailed message for a callback the next business day. If the user receives an IRES system error message, it will display a common support number for assistance. For IBM users to receive customer assistance tailored to IBM, all users should use the IBM specific number shown above or the Global Customers Care numbers provided. * Recorded prompt the user will hear is: "If you need assistance resetting your pass code press or say one. If you need any other internet assistance, press or say two. " 1

4 Accessing the Internet Reservations System (IBM) IBM supplies access into AT&T s Internet Reservations system through IBM s Sign On for Provider Applications. The URL is: Once sign on is complete, the user will see the screen similar to shown. This screen displays a list of the user s current registrations. Following the menu selections, the user may create new registrations, make changes to existing registrations, view account data and assign administrative assistants to manage the account. 2

5 Toolbar Overview The following provides an overview of each of the toolbar selections Index of Services: Provides a listing of AT&T s Services including a description of optional services available that may or may not be contracted by IBM. Minimal use of this tab will be necessary Reservationless Conferencing: This is the default page that displays all reservationless conference detail associated with the account. My Conferences: This page provides a history of past conferences and scheduled conferences (if available) My Profile: Displays profile information, Assistants, Contacts and Password Change management Contact Us: Allows user feedback and quality reporting. Help: Provides detailed information for this application. 3

6 Adding an Additional Reservationless Registration Users may add additional reservationless accounts up to the maximum allowed of 25 registrations per folder. If more than 25 registrations are needed, the user can contact customer care to set up additional folders as needed. To add an additional account, the following steps should be completed: On the Reservationless Conferencing tab, click on the Add button to open a new registration form. The users should enter a Registration Conference Name. This is a required field and may contain dash (-) and alpha-numeric characters only (maximum 35). The benefits of entering the Registration Conference Name, is to allow the user to differentiate from multiple registrations that may be associated with the account and provide a name of significance when sharing invitations with invitees. Examples of useful name types might be: Monthly Operations Review, Weekly Metrics Review, Customer Requirements Project, etc. Utilizing the expansion button: will display Global access details and additional options for features on the registrations. The user must select the checkbox shown to create the additional registration. 4

7 Adding an additional Reservationless Registration, con t Global Access The Global Access Selection allows the user to select a Preferred Country which controls the default language and access number associated with the registration. The preferred Written Language controls the language the confirmation and other written material that is sent to the Host. A popup list of Reservationless touch tone commands may be accessed by the user by clicking on the link on this screen. Conference Options Allows the user to select various conference options that are available as the default for the registration. Checked items are those that are automatically defaulted as preferred by the corporation. The user may select or deselect options as available. Unchecked items may be selected for individual meetings at the time of conference by using the touch tone option commands Conference Option Description: - This link opens up the Help screen with a description of all features associated with the application. (Not all features may be available as selected by IBM) The wallet card option and checkbox allow the user to have a wallet card mailed to a postal address The user then Submits the registration form 5

8 Adding an additional Reservationless Registration (con t) If the user does not provide the required information, they will receive the error message that shown below. The user will be required to select OK and go back to the field to enter a Registration Conference Name If the user has not initially checked the Reservationless Audio Conference Service selection box, the following error message will display: The user will be required to select OK and return to the form to select the checkbox Once successfully submitting the form, a registration confirmation will be displayed with registration details and call information. 6

9 Adding an additional Reservationless Registration (con t) Following the displayed confirmation, the system will automatically send an confirmation to the address on record for the user. The user may then select the Registration Details to return to the Reservationless conferencing view On completion of using the IRES system, the user may Log Off of the system using the Log Off option on the toolbar 7

10 Modifying a Reservationless Registration From the Reservationless Conferencing selection, the user should select appropriate registration using the Registration Conference Name link to be modified. At the bottom of the screen, the user should select the Change option. The Conference Registration page will appear for modification 8

11 Modifying a Reservationless Registration (con t) When modifying the registration for the first time, if there is no Registration Conference Name associated with the registration, the user must enter a Registration Conference Name. This is a required field and may contain dash (-) and alpha-numeric characters only. If the user does not provide the required information, they will receive the error message that shown below. Changes may be completed and once successfully submitting the form, an confirmation will automatically be sent to the address on record. Billing Note: If there is a Project Code or PACT assigned to the registration, it will appear within the Billing Information section as shown below: PROJECT CODE OR PACT: ABC123 The user may modify or delete an existing Project Code or PACT as needed. Note: If a Project Code or PACT is not currently associated with the registration, the Project Code field will not be displayed in the Billing Information. A Project Code or PACT may not be added via the Internet Reservation System. The user is required to contact Customer Care to add a Project Code or PACT to the registration. Customer Care will request the users Folder ID and Registration Name in order to confirm the user and make changes. 9

12 Deleting (Cancelling) a Reservationless Registration From the Reservationless Conferencing selection, the user should select appropriate registration using the Registration Conference Name link to be deleted. The user should select the Cancel button The system displays the screen shown. The user must select the confirmation checkbox, followed by Submit. A final confirmation popup will appear, the user will select OK if sure of the cancel A confirmation page will be displayed with the details of the cancelled meeting Following the displayed confirmation, the system will automatically send an confirmation to the address on record for the user. 10

13 Changing the Registration Host and Participant Access Code IBM requires users to change their Host/Moderator Passcode every 180 days. The user will receive notification via from AT&T TeleConference Services regarding the expiration of the passcode. To change the passcode, the user will do the following: From the Reservationless Conferencing selection, the user should select appropriate registration / conference using the Registration Conference Name link to be modified. At the bottom of the screen, the user should select the Change option. On the Registration Audio Conference Service section, the user will select the checkbox code for the desired change. IBM does not permit the assignment of customized codes; therefore, the system will automatically assign a new random code, once the Submit button is selected. For IBM employees, the assignment of the Host/Moderator Passcode is required and the assignment of the Participant Passcode is optional. Once the code change is complete, the user will be returned to the registration page displaying the details of the registration and the system will automatically send an confirmation to the address on record for the user and the assistant modifying the account. 11

14 My Conferences The My Conferences section allows to user to view a history of their completed conferences over the past year. The user selects My Conferences from the toolbar and the current scheduled conference page displays. To the see history of conferences, the user will select History List from the selection Note: IBM does not use Scheduled / Reserved conferences from AT&T The History List shows the system generated Conference ID, the Conference Name, Date, and Status. Once billing has completed, the call charges will display. 12

15 Adding Assistants for Account Management An Internet Assistant will allow the user to designate other registered users to access their account and manage registrations. An Internet Assistant must be a registered IRES user with an active folder/account in order to be added as an assistant. From the Toolbar, the primary account holder will select the My Profile Option The user will then select Assistants to display the form to add a new Assistant. Enter the user ID of the Assistant to be added. Once Add is selected, the Name and User ID will be displayed. Assistant Management Once added as an assistant, the assistant will log in using the same method as the account holder. A screen will display with the accounts they have access to. The user will select the action Log In, account they wish to log into The assistant will then be logged and may perform all of the same functions as the account holder 13

AT&T Internet Reservations System (IRES) for IBM

AT&T Internet Reservations System (IRES) for IBM IBM Version 1 AT&T Internet Reservations System (IRES) for IBM User Guide 2010 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Contents

More information

Return equipment quickly and easily

Return equipment quickly and easily Return equipment quickly and easily Enhancements to AT&T Collaborate April 207 207 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

Substitute Quick Reference (SmartFindExpress Substitute Calling System and Web Center)

Substitute Quick Reference (SmartFindExpress Substitute Calling System and Web Center) Substitute Quick Reference (SmartFindExpress Substitute Calling System and Web Center) System Phone Number 578-6618 Help Desk Phone Number 631-4868 (6:00 a.m. 4:30 p.m.) Write your Access number here Write

More information

Substitute Quick Reference Card

Substitute Quick Reference Card Substitute Quick Reference Card System Phone Number 240-439-6900 Help Desk Phone Number 301-644-5120 ID PIN System Calling Times Week Day Today s Jobs Future Jobs Weekdays Starts at 6:00 a.m. 5:00 p.m.

More information

InterCall Web Meeting

InterCall Web Meeting InterCall Web Meeting Quick Reference Guide For more information: www.intercallapac.com Australia 1800 468 225 +61 2 8295 9000 InterCall Web Meeting offers a full-featured web conferencing service that

More information

AT&T Conferencing Add-in for Microsoft Outlook

AT&T Conferencing Add-in for Microsoft Outlook AT&T Conferencing Add-in for Microsoft Outlook 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property

More information

Manage AT&T Business Center effectively for your company

Manage AT&T Business Center effectively for your company Manage AT&T Business Center effectively for your company A quick guide for Company Administrators July 206 206 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and

More information

Scheduling Meetings. Tips for Scheduling Secure Cisco Unified MeetingPlace Meetings

Scheduling Meetings. Tips for Scheduling Secure Cisco Unified MeetingPlace Meetings Scheduling Meetings Release: 7.0 Revision Date: December 9, 2009 1:30 pm Tips for Scheduling Secure Cisco Unified MeetingPlace Meetings, page 1 How to Schedule a Web Meeting, page 2 How to Schedule a Video

More information

Conferencing Integration with IBM Lotus Sametime User Guide

Conferencing Integration with IBM Lotus Sametime User Guide Conferencing Integration with IBM Lotus Sametime User Guide Overview... 2 Supported Platforms... 2 Supported Languages... 2 Installation Process... 2 Main Window Action Bar Button and Menu... 3 Setting

More information

Substitute Quick Reference Card For Questions Please Contact, Shaunna Wood: ext. 1205

Substitute Quick Reference Card For Questions Please Contact, Shaunna Wood: ext. 1205 Substitute Quick Reference Card For Questions Please Contact, Shaunna Wood: 218-336-8700 ext. 1205 System Phone Number: (218) 461-4437 Help Desk Phone Number: (218) 336-8700 ext. 1059 ID PIN System Calling

More information

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: (903)

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: (903) TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. 1. LOG IN 2. FORGOT PASSWORD 3. HOME PAGE 4. VIEW PAYMENT/CHARGE HISTORY 5. VIEW CONSUMPTION HISTORY 6. CURRENT STATEMENT

More information

Conferencing Integration With IBM Lotus Sametime User Guide

Conferencing Integration With IBM Lotus Sametime User Guide USER GUIDE Conferencing Conferencing Integration With IBM Lotus Sametime User Guide Overview... 2 Supported Platforms... 2 Supported Languages... 2 Installation Process.... 2 Main Window Action Bar Button

More information

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: ext. 10

Office Hours: Monday thru Friday 8:00 am 5:00 pm General Inquiries: ext. 10 TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. 1. LOG IN 2. FORGOT PASSWORD 3. MANAGE YOUR ACCOUNT 4. CHANGE PASSWORD 5. MAKE A ONE-TIME PAYMENT 6. HOME PAGE 7.

More information

TABLE OF CONTENTS. Select the appropriate link below for the action you wish to perform. Log In. Forgot Password. Registering for Additional Services

TABLE OF CONTENTS. Select the appropriate link below for the action you wish to perform. Log In. Forgot Password. Registering for Additional Services TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. Log In Forgot Password Registering for Additional Services Change Password Make a One-Time Payment Home Page Show

More information

INFORMED VISIBILITY. Mail Tracking & Reporting Actions for Transitioning to a Secure Transfer Method

INFORMED VISIBILITY. Mail Tracking & Reporting Actions for Transitioning to a Secure Transfer Method INFORMED VISIBILITY Mail Tracking & Reporting Actions for Transitioning to a Secure Transfer Method January 16, 2018 Discontinued Support for Non-Secure FTP After January 31, 2018, Informed Visibility

More information

April 19, 2016 Schedule a Telepresence Meeting

April 19, 2016 Schedule a Telepresence Meeting April 19, 2016 Schedule a Telepresence Meeting OVERVIEW This guide will walk you through the steps to schedule a meeting in a room using a telepresence conferencing unit. NOTE: Before booking a teleconference

More information

Using Cisco Unified MeetingPlace for IBM Lotus Notes

Using Cisco Unified MeetingPlace for IBM Lotus Notes Using Cisco Unified MeetingPlace for IBM Lotus s Limitations When Scheduling Cisco Unified MeetingPlace Meetings From IBM Lotus s, page 1 How to Schedule a Meeting, page 2 Rescheduling a Meeting, page

More information

Table of Contents COURSE OVERVIEW... 2 LESSON 1: INSTALLING THE PRODUCTIVITY TOOLS... 3 LESSON 2: SETTING UP WEBEX PRODUCTIVITY TOOLS...

Table of Contents COURSE OVERVIEW... 2 LESSON 1: INSTALLING THE PRODUCTIVITY TOOLS... 3 LESSON 2: SETTING UP WEBEX PRODUCTIVITY TOOLS... Table of Contents COURSE OVERVIEW... 2 LESSON 1: INSTALLING THE PRODUCTIVITY TOOLS... 3 FIRST TIME LOG IN... 3 SETTING UP PRODUCTIVITY TOOL PROGRAMS... 6 LESSON 2: SETTING UP WEBEX PRODUCTIVITY TOOLS...

More information

AT&T Reservationless Service User Guide. December 10, 2007

AT&T Reservationless Service User Guide. December 10, 2007 December 10, 2007 1 CHAPTER ONE...3 1.1 AT&T RESERVATIONLESS SERVICE - INTRODUCTION...3 1.2 USERS TYPES...3 1.3 CONFERENCE ACCESS NUMBERS...3 1.4 PREPARING FOR A CONFERENCE CALL - PRE-CONFERENCE REQUIREMENTS...4

More information

LMS Subscription

LMS  Subscription IBM has implemented an Email Subscription function within the IBM License Management Support (LMS) web application. This function allows customers to either Subscribe or Unsubscribe to informational emails

More information

Meet-Me Conferencing Quick Reference Guide MEET-ME CONFERENCING. Create Conferences

Meet-Me Conferencing Quick Reference Guide MEET-ME CONFERENCING. Create Conferences MEET-ME CONFERENCING Create Conferences Access You have access to Conferencing features if you have been assigned to a Meet-Me conference bridge. 1. Log in to BroadWorks. 2. On the Options list, click

More information

Using Business Center is now easier than ever

Using Business Center is now easier than ever Using Business Center is now easier than ever Access your applications with just one login May 207 207 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV

More information

Scheduling WebEx Meetings with Microsoft Outlook

Scheduling WebEx Meetings with Microsoft Outlook Scheduling WebEx Meetings with Microsoft Outlook About WebEx Integration to Outlook, page 1 Scheduling a WebEx Meeting from Microsoft Outlook, page 2 Starting a Scheduled Meeting from Microsoft Outlook,

More information

ICBC. Alternative Parts Lookup Supplier User Guide

ICBC. Alternative Parts Lookup Supplier User Guide ICBC Alternative Parts Lookup Supplier User Guide Table of Contents Alternative Parts Lookup - General Information...2 Accessing the ICBC Alternative Parts Lookup...3 Logging on - Enter Network Password

More information

Scheduling WebEx Meetings with Microsoft Outlook

Scheduling WebEx Meetings with Microsoft Outlook Scheduling WebEx Meetings with Microsoft Outlook About WebEx Integration to Outlook, on page 1 Scheduling a WebEx Meeting from Microsoft Outlook, on page 2 Starting a Scheduled Meeting from Microsoft Outlook,

More information

Scheduling WebEx Meetings with Microsoft Outlook

Scheduling WebEx Meetings with Microsoft Outlook Scheduling WebEx Meetings with Microsoft Outlook About WebEx Integration to Outlook, page 1 Scheduling a WebEx Meeting from Microsoft Outlook, page 2 Starting a Scheduled Meeting from Microsoft Outlook,

More information

WebEx Integration to Outlook for the Mac

WebEx Integration to Outlook for the Mac WebEx Integration to Outlook for the Mac User Guide WBS29.13 Table of Contents Chapter 1 Introducing WebEx Integration to Outlook for the Mac... 5 About WebEx Integration to Outlook for the Mac... 5 About

More information

IP Centrex Administrator Guide Release 2.0

IP Centrex Administrator Guide Release 2.0 IP Centrex Administrator Guide Release 2.0 2012 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical,

More information

WebOffice TM Getting Started Guide

WebOffice TM Getting Started Guide USER GUIDE WebOffice WebOffice TM Getting Started Guide This WebOffice Getting Started Guide will help you setup your intranet site so that you may start using it right away and make it a key part of your

More information

My Verizon One Talk User Portal Guide

My Verizon One Talk User Portal Guide My Verizon One Talk User Portal Guide Welcome to the My Verizon One Talk User Portal. You can manage your One Talk SM from Verizon calling features and settings for your desk phone, mobile phone and tablet,

More information

MVLS Administrator User Guide

MVLS Administrator User Guide MVLS Administrator User Guide A reference guide for MVLS Administrators Registering for MVLS Adding Benefit Administrators 2003 Microsoft Corporation. All rights reserved. This document is for informational

More information

Cisco TelePresence Management Suite Extension for Microsoft Exchange Software version 5.7. User Guide July 2018

Cisco TelePresence Management Suite Extension for Microsoft Exchange Software version 5.7. User Guide July 2018 Cisco TelePresence Management Suite Extension for Microsoft Exchange Software version 5.7 User Guide July 2018 Cisco Systems, Inc. 1 www.cisco.com Cisco TMSXE 2 Contents Introduction 3 How Booking Works

More information

Substitute Quick Reference Card

Substitute Quick Reference Card Substitute Quick Reference Card System Phone Number 703-962-1572 Help Desk Phone Number 571-423-3030 opt. 8 ID PIN System Calling Times Same Day Jobs Future Jobs Weekdays Starts at 5:00 am 4:30-10:00 pm

More information

CLEARSPAN MEET-ME CONFERENCING

CLEARSPAN MEET-ME CONFERENCING CLEARSPAN MEET-ME CONFERENCING CREATING CONFERENCES ACCESS You have access to Conferencing features if you have been assigned to a Meet-Me conference bridge. 1. Log in to Clearspan. 2. On the Options list,

More information

Attending a Meeting. Tips for Attending a Meeting

Attending a Meeting. Tips for Attending a Meeting Attending a Meeting Tips for Attending a Meeting, page 1 Tips for Attending a Video Meeting, page 2 About the Auto-Attend Feature, page 3 Attending a Meeting from an Emailed Invitation, page 3 Attending

More information

Get started with the my Sun Life Mobile app

Get started with the my Sun Life Mobile app Get started with the my Sun Life Mobile app Wherever you are, whatever you re doing, if you have a smartphone, you can have your benefits plan in the palm of your hand! Register for the my Sun Life Mobile

More information

Avaya Groupware Edition for IBM Lotus Help

Avaya Groupware Edition for IBM Lotus Help Avaya Groupware Edition for IBM Lotus Help Table of Contents Welcome to Groupware Edition for IBM Lotus Help...4 Overview...5 What is Groupware Edition for IBM Lotus?...5 Where is Groupware Edition located

More information

Both of these paths will eventually lead you to the Welcome page starting on page 5.

Both of these paths will eventually lead you to the Welcome page starting on page 5. 1] When you click on the Sponsorship link on the www.ti.com/giving page, you are taken to the login screen shown below. Here you have two choices: A] If you are a first time user, follow the directions

More information

San Diego Unified School District Substitute Reference Guide

San Diego Unified School District Substitute Reference Guide San Diego Unified School District Substitute Reference Guide System Phone Number (619) 297-0304 Help Desk Phone Number (619) 725-8090 Write your PIN here Web Browser URL https://subweb.sandi.net THE SYSTEM

More information

Create and Manage Conferences

Create and Manage Conferences Create and Manage Conferences You have access to Conferencing features if you have been authorized to administer an Meet-Me Conferencing bridge. 1. Log in to the Web Portal at voice.dscicorp.com. 2. On

More information

Financial Center Administration Console USER GUIDE

Financial Center Administration Console USER GUIDE Financial Center Administration Console USER GUIDE For Client Use Only Effective April 2018 Table of contents Introduction 3 Communicating securely with Union Bank 3 Change Security Settings 4 Manage

More information

NCI s Learning Management System (LMS) Instructor-Led Training (ILT) Learner Guide

NCI s Learning Management System (LMS) Instructor-Led Training (ILT) Learner Guide NCI s Learning Management System (LMS) Instructor-Led Training (ILT) Learner Guide 1 CONTENTS Terms Definitions.3 Access Instructor-Led Training (ILT).. 3 Register for Instructor-Led Training (ILT)...5

More information

Trustedchoice.com Agency Profile User Manual

Trustedchoice.com Agency Profile User Manual Trustedchoice.com Agency Profile User Manual User Manual Page 1 1. Getting started 1.1 Accessing the website Step Action 1 Open the internet browser on your computer. 2 Type http://www.projectcapmarketing.com

More information

Scheduling WebEx Meetings with Microsoft Outlook

Scheduling WebEx Meetings with Microsoft Outlook Scheduling WebEx Meetings with Microsoft Outlook About WebEx Integration to Outlook, page 1 Scheduling a WebEx Meeting from Microsoft Outlook, page 2 Starting a Scheduled Meeting from Microsoft Outlook,

More information

Welcome to e-people 4. What is e-people? 4. Accessing e-people 4. AHS Accounts 4

Welcome to e-people 4. What is e-people? 4. Accessing e-people 4. AHS  Accounts 4 User Guide Table of contents Welcome to e-people 4 What is e-people? 4 Accessing e-people 4 AHS Email Accounts 4 How to Access Your AHS Email Account Externally 4 AHS Outlook Web Access Log Off 5 How to

More information

TABLE OF CONTENTS. Select the appropriate link below for the action you wish to perform. Log In. Forgot Password. First Time Registration

TABLE OF CONTENTS. Select the appropriate link below for the action you wish to perform. Log In. Forgot Password. First Time Registration TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. Log In Forgot Password First Time Registration Change Password Make a One-Time Payment Home Page Show Payment History

More information

TRAININGCENTER HOST GUIDE

TRAININGCENTER HOST GUIDE TRAININGCENTER HOST GUIDE TABLE OF CONTENTS How to Set Up and Log Into Your TrainingCenter Account...2 Scheduling a Training Session...2 Using Tests in Training Sessions...6 Setting Up Session and Access

More information

USER MANUAL FOR CAB APPROVAL SYSTEM

USER MANUAL FOR CAB APPROVAL SYSTEM USER MANUAL FOR CAB APPROVAL SYSTEM Version Control Version Number Release Date Released by Remarks V1.1 November 2016 SNF IT Initial Release @Copyright Shiv Nadar University Page 1 of 28 Contents 1. CAB

More information

Publisher Onboarding Kit

Publisher Onboarding Kit Publisher Onboarding Kit Smart content. Smart business. Publishing, Supporting & Selling HotDocs Market Templates A HotDocs Market publisher s guide for loading templates, answering customer questions

More information

WebEx Integration to Outlook. User Guide

WebEx Integration to Outlook. User Guide WebEx Integration to Outlook User Guide 032009 Copyright 1997-2009. WebEx Communications, Inc. All rights reserved. Cisco, WebEx, and Cisco WebEx are registered trademarks or trademarks of Cisco Systems,

More information

Grandstream Networks, Inc.

Grandstream Networks, Inc. Grandstream Networks, Inc. IPVideoTalk Cloud Conferencing System Table of Contents INTRODUCTION... 4 OVERVIEW... 5 Sign Up... 5 Sign In... 6 Tool Bar... 7 Portal Notifications... 8 DEVICES... 9 Link GVC320x

More information

Cisco WebEx Assist Services. Meeting Center, Training Center and Event Center. Order an Assist. Before you order

Cisco WebEx Assist Services. Meeting Center, Training Center and Event Center. Order an Assist. Before you order Meeting Center, Training Center and Event Center The Cisco WebEx team is available to provide you with hands-on assistance and production for any WebEx meeting, training session, or event. Meeting Center

More information

Unified Meeting 5 User Guide for MAC

Unified Meeting 5 User Guide for MAC Unified Meeting 5 User Guide for MAC Unified Meeting 5, a meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your meeting

More information

Table of Contents UFA Credit Account Application... 9 Card Link Online Account Management User Management... 71

Table of Contents UFA Credit Account Application... 9 Card Link Online Account Management User Management... 71 Table of Contents Launch into the Card Link Online Web Application... 4 Roles for User Management... 5 UFA Credit Account Application... 9 Credit Application Options... 10 Accessing Card Link Online Launch

More information

TELEPHONE ACCESS INSTRUCTIONS

TELEPHONE ACCESS INSTRUCTIONS DISTRICT NAME Substitute Quick Reference Card System Phone Number 1-910-816-1822 Help Desk Phone Number 671-6000 Ext 3221 or 3222 Write your Access ID here Write your PIN here Web Browser URL robeson.eschoolsolutions.com

More information

EFS MODERNIZATION. Provider Portal User Guide Version 1.1.1

EFS MODERNIZATION. Provider Portal User Guide Version 1.1.1 EFS MODERNIZATION Provider Portal User Guide Version 1.1.1 0 December 8, 2016 Table of Contents Document Overview... 2 Purpose of this Document... 2 Intended Audience... 2 Assistance... 2 Accessing the

More information

Provider Portal User Guide. Version 2.5.1

Provider Portal User Guide. Version 2.5.1 Provider Portal User Guide Version 2.5.1 0 February 22, 2018 Table of Contents Document Overview... 3 Purpose of this Document... 3 Intended Audience... 3 What s New in this User Guide?... 3 Assistance...

More information

Registration Guide to the Customer Portal

Registration Guide to the Customer Portal Registration Guide to the Customer Portal Masterpiece Clients Before registering on the Customer Portal, you will need your current 7, 8, or 10 digit policy number, your 15 digit billing account number

More information

My Rules. Overview. Log into My Phone portal. My Rules - Schedule. My Rules

My Rules. Overview. Log into My Phone portal. My Rules - Schedule. My Rules My Rules Overview There are many different ways people want to treat incoming calls. For example an individual may want to make sure they don t miss a call from a certain number, whether they are in the

More information

Cisco WebEx Meeting Center User Guide. This User Guide provides basic instruction on how to setup, use, and manage your Cisco WebEx Meeting Center.

Cisco WebEx Meeting Center User Guide. This User Guide provides basic instruction on how to setup, use, and manage your Cisco WebEx Meeting Center. Cisco WebEx Meeting Center User Guide This User Guide provides basic instruction on how to setup, use, and manage your Cisco WebEx Meeting Center. 1 Add your Impact Telecom Audio Conferencing Account to

More information

CALL MANAGER DOWNLOAD AND SETUP

CALL MANAGER DOWNLOAD AND SETUP CALL MANAGER W I N D O W S U S E R G U I D E Call Manager, our meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your

More information

CALL MANAGER User Guide for Mac

CALL MANAGER User Guide for Mac CALL MANAGER User Guide for Mac Call Manager, InterCall s free online meeting tool for our Reservationless-Plus audio service, is an application for your desktop available for download or to run in your

More information

Table of Contents UFA Credit Account Application... 9 Card Link Online Account Management User Management... 77

Table of Contents UFA Credit Account Application... 9 Card Link Online Account Management User Management... 77 Table of Contents Launch into the Card Link Online Web Application... 4 Roles for User Management... 5 UFA Credit Account Application... 9 Credit Application Options... 10 Accessing Card Link Online Launch

More information

Attending a Meeting. Tips for Attending a Meeting

Attending a Meeting. Tips for Attending a Meeting Attending a Meeting Tips for Attending a Meeting, page 1 Tips for Attending a Video Meeting, page 2 About the Auto-Attend Feature, page 3 Attending a Meeting from an Emailed Invitation, page 4 Attending

More information

Avaya Communications Process Manager Release 2.2 Web Portal Help for Non-administrative Users

Avaya Communications Process Manager Release 2.2 Web Portal Help for Non-administrative Users Avaya Communications Process Manager Release 2.2 Web Portal Help for Non-administrative Users Document No. 04-601161 August 2008 Issue 12 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts

More information

TABLE OF CONTENTS. Select the appropriate link below for the action you wish to perform. Log In. Forgot Password. Registering for Additional Services

TABLE OF CONTENTS. Select the appropriate link below for the action you wish to perform. Log In. Forgot Password. Registering for Additional Services TABLE OF CONTENTS Select the appropriate link below for the action you wish to perform. Log In Forgot Password Registering for Additional Services Change Password Make a One-Time Payment Home Page Show

More information

Wellness Website Registration Process

Wellness Website Registration Process Wellness Website Registration Process *New Hires have access to the site on the Friday of the week of their hire date. 1. Go to www.thriveforwellness.com 2. If you are accessing the site while logged into

More information

Easily manage your AT&T Collaborate orders

Easily manage your AT&T Collaborate orders Easily manage your AT&T Collaborate orders Administer orders through AT&T Business Center January 207 207 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV

More information

Table of Contents. The Home and More screens... 14

Table of Contents. The Home and More screens... 14 Table of Contents SmartMeet Overview...1 From SmartMeet, you can:...1 Setup... 2 System requirements... 2 Downloading SmartMeet....3 Starting SmartMeet for the first time... 4 Add user details...5 To add

More information

Table of Contents. iii

Table of Contents. iii TECHNICAL GUIDE Table of Contents MobileMeet Overview... 1 From MobileMeet, you can:... 1 Setup... 2 System requirements... 2 Bandwidth and Data Transfer... 3 Downloading MobileMeet... 4 Starting MobileMeet

More information

Getting Started with Cisco WebEx Meeting Applications

Getting Started with Cisco WebEx Meeting Applications CHAPTER 6 Getting Started with Cisco WebEx Meeting Applications Revised: September, 2010, Contents Modifying Your Provisioned Cisco WebEx Account, page 6-1 Setting Proxy Permissions, page 6-5 Productivity

More information

RELEASE NOTES. Trimble Accubid Classic Software. Introduction. New Features/Modifications. Update Installation Instructions. Product Assistance

RELEASE NOTES. Trimble Accubid Classic Software. Introduction. New Features/Modifications. Update Installation Instructions. Product Assistance 13.1.1 RELEASE NOTES Trimble Accubid Classic Software Introduction New Features/Modifications Update Installation Instructions Product Assistance Version 13.1.1 Revision A_ENG Toronto Office Trimble Canada

More information

Case Status Alerts User Guide

Case Status Alerts User Guide Case Status Alerts User Guide Keeping You Informed with Proactive Notifications Issue: 1.1 Date: July 20, 2017 2017 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc.

More information

The information in this document may not be changed without the express written agreement of the Department of Environmental Protection.

The information in this document may not be changed without the express written agreement of the Department of Environmental Protection. Prepared by: Applications Support Help Desk Version: 2.0 Date: December 13, 2017 Disclosure Information The information in this document may not be changed without the express written agreement of the

More information

UNIFIED MEETING 5 DOWNLOAD AND SETUP

UNIFIED MEETING 5 DOWNLOAD AND SETUP UNIFIED MEETING 5 M A C U S E R G U I D E Unified Meeting 5, our meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your

More information

Grandstream Networks, Inc. IPVideoTalk Cloud Conferencing System IPVideoTalk Portal User Guide

Grandstream Networks, Inc. IPVideoTalk Cloud Conferencing System IPVideoTalk Portal User Guide Grandstream Networks, Inc. IPVideoTalk Cloud Conferencing System IPVideoTalk Portal User Guide IPVideoTalk Portal User Guide Index INTRODUCTION... 4 OVERVIEW... 5 SIGN UP... 5 SIGN IN... 6 DEFINITIONS...

More information

The TELUS Business Connect Mobile solution. Admin guide

The TELUS Business Connect Mobile solution. Admin guide The TELUS Business Connect Mobile solution Admin guide Table of contents. Part Getting started 4 Introduction 5 Admin homepage 5 Main functions 5 Admin Portal 5 My Extension 6 Do Not Disturb 7 RingOut

More information

Outlook Calendar

Outlook Calendar Outlook Calendar - 2003 The Calendar feature in Outlook can be used to add appointments to your own or another person s agenda or to schedule meeting for which you invite other people to attend. Open the

More information

SmartMeet Quick Start Guide

SmartMeet Quick Start Guide SmartMeet Quick Start Guide SmartMeet is the cornerstone of on-the-go Reservationless-Plus meetings. Discover a fullcircle approach to meeting from your iphone. Not only start and join meetings, but enjoy

More information

Professional Development Online Services 1

Professional Development Online Services 1 PDOnline (http://www.pd-online.com.au) is an online booking service which allows users to book a place for Professional Learning and Professional Development courses being offered by their Regional Office

More information

Employer Resource Center Training Guide

Employer Resource Center Training Guide Employer Resource Center Training Guide Version 3 July, 2013 Page 1 07/2013 Overview Purpose The purpose of this Training Guide is to provide you with some basic information how to use the Blue Cross and

More information

Verizon Collaboration Plug-In for Microsoft Office Communicator User Guide

Verizon Collaboration Plug-In for Microsoft Office Communicator User Guide Verizon Collaboration Plug-In for Microsoft Office Communicator User Guide Version 2.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all

More information

SmartMeet Quick Start Guide

SmartMeet Quick Start Guide SmartMeet Quick Start Guide SmartMeet is the cornerstone of on-the-go Reservationless-Plus meetings. Discover a full-circle approach to meeting from your iphone and Android smartphone. Not only start and

More information

The information in this document may not be changed without the express written agreement of the Department of Environmental Protection.

The information in this document may not be changed without the express written agreement of the Department of Environmental Protection. Disclosure Information The information in this document may not be changed without the express written agreement of the Department of Environmental Protection. Change History Version Date Revision Description

More information

ReadyTalk for HubSpot User Guide

ReadyTalk for HubSpot User Guide ReadyTalk for HubSpot User Guide Revised 07/29/2013 2 Table of Contents Overview... 3 Configuring ReadyTalk & HubSpot... 4 Setting Up Your Event in Conference Center... 6 Setting Up Your Event in HubSpot...

More information

Unified Meeting 5. connecting customers, colleagues and suppliers. Real-time communication. we are

Unified Meeting 5. connecting customers, colleagues and suppliers. Real-time communication. we are Unified Meeting 5 Daisy Audio and Web Conferencing User Guide Real-time communication connecting customers, colleagues and suppliers What is Unified Meeting 5 Enhance your communication and make meetings

More information

Verizon Enterprise Center Registration/Login User Guide

Verizon Enterprise Center Registration/Login User Guide Registration/Login User Guide It is best to have an invitation code prior to beginning enrollment. You can find your invitation code on your monthly invoice. If you do not have your monthly invoice, you

More information

User Guide. 3CX On Call Manager Standard. Version

User Guide. 3CX On Call Manager Standard. Version User Guide 3CX On Call Manager Standard Version 14.0.40 "Copyright VoIPTools, LLC 2011-2016" Information in this document is subject to change without notice. No part of this document may be reproduced

More information

Cisco Unified Meetingplace Express Instructions.

Cisco Unified Meetingplace Express Instructions. Cisco Unified Meetingplace Express Instructions. Section 1: Going to the Meetingplace site. Section 1a: Your first time logging on Section 2: Attending Meetings Section 3: Scheduling Meetings Section 4:

More information

How To Create A Recurring Session

How To Create A Recurring Session Q: What is a Recurring Session and how does it work? A: These are multiple sessions that recur over a period of time. When this option is chosen, the system will create one Master Session and multiple

More information

How to Register and Manage Buyer Accounts for a Customer Organization on Version 5 April 2007

How to Register and Manage Buyer Accounts for a Customer Organization on   Version 5 April 2007 How to Register and Manage Buyer Accounts for a Customer Organization on www.corcraft.org Version 5 April 2007 1 How to Register and Manage Buyer Accounts for a Customer Organization on www.corcraft.org.

More information

SubFinder for Employees. Internet Users Guide for SubFinder 5.9

SubFinder for Employees. Internet Users Guide for SubFinder 5.9 SubFinder for Employees Internet Users Guide for SubFinder 5.9 TABLE OF CONTENTS SubFinder... 1 How Does It Work?... 1 System Access... 2 Report an Absence... 3 Review Absence... 7 Personal Information...

More information

Q: WHAT IS CALL MANAGER?

Q: WHAT IS CALL MANAGER? Q: WHAT IS CALL MANAGER? Q: HOW MANY PEOPLE CAN JOIN CALL MANAGER? Q: WHERE CAN I DOWNLOAD CALL MANAGER? Q: DO I NEED AN INTERCALL RESERVATIONLESS-PLUS ACCOUNT TO DOWNLOAD AND USE CALL MANAGER? Q: WHAT

More information

The information in this document may not be changed without the express written agreement of the Department of Environmental Protection.

The information in this document may not be changed without the express written agreement of the Department of Environmental Protection. Prepared by: Applications Support Help Desk Version: 1.0 Date: February 28, 2018 Disclosure Information The information in this document may not be changed without the express written agreement of the

More information

Guide to Employee Self Service

Guide to Employee Self Service Guide to Employee Self Service If you are unable to log into Employee Self Service please contact the Enterprise Service Desk at 260 451 6800 or email at enterpriseservicedesk@exelisinc.com To Access Employee

More information

Phone Banking BSP. User Guide. Why wait in line? Bank by phone with BSP. Bank South Pacific.

Phone Banking BSP. User Guide. Why wait in line? Bank by phone with BSP. Bank South Pacific. Phone Banking BSP User Guide Why wait in line? Bank by phone with BSP Bank South Pacific www.bsp.com.pg Contents: Banking by Phone 2 Getting Started 3 Your Phone 3 Your BSP Identification Number & PAC

More information

QUICK TIPS FOR FULL-ACCESS ACCOUNTS. Florida SHOTS. Contact Information.

QUICK TIPS FOR FULL-ACCESS ACCOUNTS. Florida SHOTS. Contact Information. Florida SHOTS FOR FULL-ACCESS ACCOUNTS Contact Information www.flshots.com Free help desk: 877-888-SHOT (7468) Monday Friday, 8 A.M. to 5 P.M. Eastern Quick Content Finder LOGGING IN 1 FORGOTTEN PASSWORD

More information

BlueJeans. Video Conferencing Software

BlueJeans. Video Conferencing Software BlueJeans Video Conferencing Software Center for Teaching and Learning (CTL) 100 Administration Bldg., Memphis, TN 38152 Phone: 901.678.8888 Email: itstrainers@memphis.edu Center for Teaching and Learning

More information

USE Adobe Host Audio. This. audio conference controls STEP New Profile. Click

USE Adobe Host Audio. This. audio conference controls STEP New Profile. Click USE RGUIDE Adobe Connect Host Audio Control Guide This guide provides instructions to Meeting Hosts on how to: Configure Reservationless-Plus audio conference controls for use in a meeting room Start a

More information

Connected Office Voice Recording an Auto Attendant Greeting User Guide 05/17/16

Connected Office Voice Recording an Auto Attendant Greeting User Guide 05/17/16 Connected Office Voice Recording an Auto Attendant Greeting User Guide 05/17/16 RECORDING AN AUTO ATTENDANT GREETING Auto Attendant Overview The Auto Attendant is an automated receptionist who greets and

More information