Host Enhancements. Product Advisory. July 20, 2007

Transcription

1 Host Enhancements Product Advisory July 20, Galileo International. All rights reserved. Information in this document is subject to change without notice. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose without the written permission of Galileo International. All screen examples and other inserts associated with system output are provided for illustration purposes only. They are not meant to represent actual screen responses, rates, etc. Galileo International may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written license agreement from Galileo International.

2 Table of Contents Introduction... 3 Enhancement Background... 4 Enhancement Details... 4 ViewTrip style...4 Type Modifiers...6 Expense Receipt Modifier (REC) Apollo Only...6 No Link Modifier (NL) Apollo Only...6 Setting Default Types (DT/MPD)...6 Resources... 7 Host Enhancements Product Advisory - July 2007 Page 2

3 Introduction Who: All Apollo and Galileo system subscribers What: New ViewTrip style formats Effective: Immediately Why: Allow Apollo and Galileo system subscribers access to the new ViewTrip style of itinerary, which is applied to the HTML attachment for existing s. Allow all Apollo agencies access to 1) expense view of itinerary or 2) to inhibit agencies from ing the itinerary to the customer. Available Platforms: All terminal emulation (TE) platforms including Focalpoint and Galileo Desktop XML Select or Galileo Web Services Host Enhancements Product Advisory - July 2007 Page 3

4 Enhancement Background Currently, s can be generated through the either the Apollo or Galileo host by using EM, End/Mail. Depending on the user s software version, the address is entered into the phone field or into specific remarks (MT, MF, and MC). Whether the address is in the phone field or in the fields, the generated is through the same functionality. The sent is a text version of the itinerary with an attached HTML version of the ViewTrip itinerary page. In addition, there is a link to a live version of ViewTrip.com that allows customers to see their real-time itinerary. This functionality will continue to exist for all users of host from the Apollo or the Galileo host systems. Enhancement Details The host enhancement will introduce the new ViewTrip style globally (Galileo and Apollo system users). The new ViewTrip style is applied to the HTML attachment for existing s. The enhancement will also introduce two new modifiers for all users on the Apollo host system: REC and NL. Both modifiers are available in structured data, included XML select and Galileo Web Services. Note: The REC and NL modifiers are not available on the Galileo system. This enhancement applies the new ViewTrip style to the HTML attachment for itineraries. The enhancement allows the secondary authorizer to set default types and introduces five new modifiers. ViewTrip style The HTML attachment has been updated to incorporate the Viewtrip new look and feel. Please view the example below: Host Enhancements Product Advisory - July 2007 Page 4

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6 Type Modifiers An agent can override the default type by adding the corresponding modifier to any variation of the EM format: HTML only: Example: EM*HTM Text only: Example: EM*TXT Text and HTML: Example: EM*TXT*HTM PDF: Example: EM*PDF Expense Receipt Modifier (REC) Apollo Only The REC modifier will allow agents to their customer the itinerary in an expense receipt layout. This view will include the financials (including fare and fee breakdown information), as well as the itinerary information in a text version. Attached with the , is an HTML version of the itinerary page and is based on the expense receipt page in ViewTrip. Today, travelers are able to print the expense receipt layout, but current functionality is cumbersome, as it forces travelers to navigate their way through ViewTrip. The REC modifier allows the expense receipt layout to be initiated by the travel agent, which allows the agent to further service their customer. The REC modifier can be used with all ticketed or non-ticketed PNRs. If non-ticketed, the financials will not appear in the text. Entry: EM*REC (any current EM entry variation can be used) No Link Modifier (NL) Apollo Only The NL modifier will afford agents the ability to inhibit the generation of the link to ViewTrip of an to their customer. Some agents do not want to refer their customer to any website other than their own. In these cases, the agent will input the NL modifier and the will be sent to the customer, without the link to ViewTrip. Entry: EM*NL (any current EM entry variation can be used) Setting Default Types (DT/MPD) The agency can specify a default type. Which can be overridden as needed. The agency can set a default type to one of the following: HTML only Text only PDF Text with HTML attachment Host Enhancements Product Advisory - July 2007 Page 6

7 To view or update the default setting a secondary authorizer can type: DT/MPD and then tab to set the default preference. The settings in the table can be changed at any time and can be overridden for any specific request. Resources US HELP ENHANCE-EM REC AND NL HELP HELP DESKTOP- CA - English S*GEM/EM REC AND NL HELP EM CA - French S*AME/EM REC ET NL Host Enhancements Product Advisory - July 2007 Page 7