NetStep Challenge. Username (alias) Extension First name and last name Employee ID Title

Transcription

1 Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined templates? (Choose two) Username (alias) Extension First name and last name Employee ID Title

2 Resolution Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined templates? (Choose two) Username (alias) Extension First name and last name Employee ID Title I AM NOT SAYING.. I AM JUST SAYING

3 Users report that all external callers are leaving urgent voic messages. Where can this behavior be changed? Under the Phone Menu Configuration > Unidentified Callers Message Urgency Under the Opening Greeting> Unidentified Callers Message Urgency Under the Message Settings > Unidentified Callers Message Urgency Under the System Call Handlers > Unidentified Callers Message Urgency Under the Voic Box Settings > Unidentified Callers Message Urgency

4 Resolution Users report that all external callers are leaving urgent voic messages. Where can this behavior be changed? Under the Phone Menu Configuration > Unidentified Callers Message Urgency Under the Opening Greeting> Unidentified Callers Message Urgency Under the Message Settings > Unidentified Callers Message Urgency Under the System Call Handlers > Unidentified Callers Message Urgency Under the Voic Box Settings > Unidentified Callers Message Urgency I AM NOT SAYING.. I AM JUST SAYING

5 Which tools allow the administrator to migrate users from Cisco Unity to Cisco Unity Connection? Cisco Object Backup and Restore Application Suite Cisco Disaster Recovery Framework Tool Cisco Real Time Monitoring Tool Cisco Unity Serviceability Tool

6 Resolution Which tools allow the administrator to migrate users from Cisco Unity to Cisco Unity Connection? Cisco Object Backup and Restore Application Suite Cisco Disaster Recovery Framework Tool Cisco Real Time Monitoring Tool Cisco Unity Serviceability Tool I AM NOT SAYING.. I AM JUST SAYING

7 When creating a Cisco Unity Connection user template, which element should you configure to automatically play a This department is closed message at specific hours? Greeting schedule Extension greetings Schedule Active schedule

8 Resolution When creating a Cisco Unity Connection user template, which element should you configure to automatically play a This department is closed message at specific hours? Greeting schedule Extension greetings Schedule Active schedule I AM NOT SAYING.. I AM JUST SAYING

9 Which three options are valid for creating users in Cisco Unity Connection? (Choose three.) Manual creation Bulk using *.csv file Bulk using enterprise parameters Cisco Unity Connection Serviceability Automatic creation through TUI by users dialing into voice mail Import through Active Directory

10 Resolution Which three options are valid for creating users in Cisco Unity Connection? (Choose three.) Manual creation Bulk using *.csv file Bulk using enterprise parameters Cisco Unity Connection Serviceability Automatic creation through TUI by users dialing into voice mail Import through Active Directory I AM NOT SAYING.. I AM JUST SAYING

11 Which statement about Cisco Unity Connection user templates is true? Changes in user templates affect only new users to be created Changes in user templates affect only existing users Changes in user templates affect new and existing users Changes in user templates have no impact on users unless those users are imported through Active Directory

12 Resolution Which statement about Cisco Unity Connection user templates is true? Changes in user templates affect only new users to be created Changes in user templates affect only existing users Changes in user templates affect new and existing users Changes in user templates have no impact on users unless those users are imported through Active Directory I AM NOT SAYING.. I AM JUST SAYING

13 Users report that when they press the Messages button on their phones they often get a busy tone. Which option can rectify this issue? Disable the Callers Can Edit Messages checkbox under the Message settings The CSS for the phones does not contain the voic port partitions The CSS for the phone does not contain the voic pilot partition Precede all Cisco Unity Connection greetings to announce that each message is limited to 90 seconds long to free up voic ports

14 Resolution Users report that when they press the Messages button on their phones they often get a busy tone. Which option can rectify this issue? Disable the Callers Can Edit Messages checkbox under the Message settings The CSS for the phones does not contain the voic port partitions The CSS for the phone does not contain the voic pilot partition Precede all Cisco Unity Connection greetings to announce that each message is limited to 90 seconds long to free up voic ports I AM NOT SAYING I AM JUST SAYING

15 Which three rules are valid transfer rules in Cisco Unity Connection? (Choose Three) Standard Alternate Closed Holiday Nonstandard

16 Resolution Which three rules are valid transfer rules in Cisco Unity Connection? (Choose Three) Standard Alternate Closed Holiday Nonstandard I AM NOT SAYING.. I AM JUST SAYING

17 Which Cisco Unity Connection report provides a summary view of the current size, last error condition, and status of the mailbox store? Users Message Traffic Mailbox Store System Configuration

18 Resolution Which Cisco Unity Connection report provides a summary view of the current size, last error condition, and status of the mailbox store? Users Message Traffic Mailbox Store System Configuration I AM NOT SAYING.. I AM JUST SAYING

19 By default, how many failed attempts at signing into Cisco Unity Connection is a user allowed before their account is locked out? No limit

20 Resolution By default, how many failed attempts at signing into Cisco Unity Connection is a user allowed before their account is locked out? No limit I AM NOT SAYING.. I AM JUST SAYING

21 To monitor the service health and performance, which service should you activate in Cisco Unity Connection? CUC Performance Service CUC System Auditing Real-lime Monitoring Tool Cisco Serviceability Reporter

22 Resolution To monitor the service health and performance, which service should you activate in Cisco Unity Connection? CUC Performance Service CUC System Auditing Real-lime Monitoring Tool Cisco Serviceability Reporter I AM NOT SAYING.. I AM JUST SAYING

23 An administrator is attempting to add a new user in Cisco Unified Communications Manager Administration but does not see the option to add a new user. What is the most likely cause of this issue? The SQL User database is not running The system is synchronized with an LDAP server BAT is not enabled The administrator has the aceno user adda rights box checked The SIP Realm is not defined in User Management

24 Resolution An administrator is attempting to add a new user in Cisco Unified Communications Manager Administration but does not see the option to add a new user. What is the most likely cause of this issue? The SQL User database is not running The system is synchronized with an LDAP server BAT is not enabled The administrator has the aceno user adda rights box checked The SIP Realm is not defined in User Management I AM NOT SAYING I AM JUST SAYING

25 An administrator wants to locate and remove all unassigned directory numbers on the Cisco Unified Communications Manager system. Which method is the best method to accomplish this task? Choose Device > Phone Search all phones and remove the undesired directory numbers Use the Dial Plan Installer to remove the directory numbers Use the Disaster Recovery System to restore only valid directory numbers Choose Call Routing> Route Plan Report, choose the Unassigned DN dropown menu, and then remove all orphaned directory numbers Choose Device > Device Settings > Device Defaults and use the wizard to locate and remove the orphaned directory numbers

26 Resolution An administrator wants to locate and remove all unassigned directory numbers on the Cisco Unified Communications Manager system. Which method is the best method to accomplish this task? Choose Device > Phone Search all phones and remove the undesired directory numbers Use the Dial Plan Installer to remove the directory numbers Use the Disaster Recovery System to restore only valid directory numbers Choose Call Routing> Route Plan Report, choose the Unassigned DN dropown menu, and then remove all orphaned directory numbers Choose Device > Device Settings > Device Defaults and use the wizard to locate and remove the orphaned directory numbers I AM NOT SAYING I AM JUST SAYING

27 Which utility should you use when you need to add a large number of users into Cisco Unified Communications Manager? Cisco Unified User Administration Application User CAPF Profile Cisco Unified Communications Manager Bulk Administration Tool Cisco Unified Telephony User Administration

28 Resolution Which utility should you use when you need to add a large number of users into Cisco Unified Communications Manager? Cisco Unified User Administration Application User CAPF Profile Cisco Unified Communications Manager Bulk Administration Tool Cisco Unified Telephony User Administration I AM NOT SAYING.. I AM JUST SAYING

29 Which type of user in Cisco Unified Communications Manager has an interactive login? Administrator End user Application user Phone user

30 Resolution Which type of user in Cisco Unified Communications Manager has an interactive login? Administrator End user Application user Phone user I AM NOT SAYING.. I AM JUST SAYING

31 When implementing a plan of action, what should you do? Make all of the changes at once to minimize the impact to users Limit the impact of the changes to users Completely remove access lists to ensure that they will not impact the changes Even if a change adversely affects the users, keep moving forward with the plan of action

32 Resolution When implementing a plan of action, what should you do? Make all of the changes at once to minimize the impact to users Limit the impact of the changes to users Completely remove access lists to ensure that they will not impact the changes Even if a change adversely affects the users, keep moving forward with the plan of action I AM NOT SAYING I AM JUST SAYING

33 Where can the phone menu be accessed from? Phone Configuration Status: Ready Phone Type Product Type: Cisco Unified Client Services Framework Device Protocol: SIP Device Information Device is trusted Device Name* Description Device Pool* Default Common Device Configuration none Phone Button Template* Not Selected Standard Common Phone Common Phone Profile* Profile Calling Search Space none

34 Where can the phone menu be accessed from? From the individual users or user templates From the Class of Service configuration screen From the user contacts From the Interview Handler configuration screen From the Message Store configuration screen

35 Resolution Where can the phone menu be accessed from? From the individual users or user templates From the Class of Service configuration screen From the user contacts From the Interview Handler configuration screen From the Message Store configuration screen I AM NOT SAYING.. I AM JUST SAYING

36 A user in Cisco Unified Communications Manager Administration has been added to the Standard CCM Admin Users group. which includes the Standard CCMADMIN Administration role, but the user cannot add new users. What is the cause of this issue? The add user capability has been disabled for the group The incorrect group and role were assigned The add user capability has been disabled for the role Only the CCMAdmin user can add users Users can be added only via LDAP

37 Resolution A user in Cisco Unified Communications Manager Administration has been added to the Standard CCM Admin Users group. which includes the Standard CCMADMIN Administration role, but the user cannot add new users. What is the cause of this issue? The add user capability has been disabled for the group The incorrect group and role were assigned The add user capability has been disabled for the role Only the CCMAdmin user can add users Users can be added only via LDAP I AM NOT SAYING.. I AM JUST SAYING

38 A new phone has been added to the Cisco Unified Communications Manager server The phone display shows Your Current Options. but when the New Call softkey is pressed. no dial tone is heard and the call cannot be placed. What could be the cause of this issue? An incorrect MAC address has been entered for the new phone No directory number has been assigned to a line The end user is not associated with the device No calling search space has been configured on the line An incorrect device pool has been configured on the phone

39 Resolution A new phone has been added to the Cisco Unified Communications Manager server The phone display shows Your Current Options. but when the New Call softkey is pressed. no dial tone is heard and the call cannot be placed. What could be the cause of this issue? An incorrect MAC address has been entered for the new phone No directory number has been assigned to a line The end user is not associated with the device No calling search space has been configured on the line An incorrect device pool has been configured on the phone I AM NOT SAYING.. I AM JUST SAYING